INDUSTRIAL MANAGEMENT AND COSTING
(IMC)
(7ME03)
OBJECTIVES INDUSTRIAL MANAGEMENT
Basics Of Management And Interdisciplinary Team
professional and ethical responsibilities
communication skill
finance and environmental management
Manage job and business
knowledge of management of different industries
ROLE OF INDUSTRIAL MANAGER
Designer
Motivator
Innovator
Activist
Analyst
Negotiator
Communicator
trainer
data collector
Decision maker
mediator
CONTENTS
UNIT I
: Concept, Principles and Techniques of Management; Evolution
of management thoughts, functions of management, organization
structure & relationship.
UNIT II
: Marketing and Management : Marketing strategy, market
research, buying, motives, types of market, new product
development, Product life cycle, Sales Organization, advertising,
methods of selling, consumer behavior.
UNIT- III
: a) Functions of personnel management
Human resource
planning, Recruitment, training and development
Workers participation in management
joint consultation, collective bargaining.
b) Materials management
classes of materials,
scope of material control,
scope and function of purchasing department,
purchasing procedure, inventory control,
ordering procedure, material identification, store function
SECTION B
UNIT IV
Estimating
Objectives, functions, principle factors of estimating and
estimating procedure,
Estimation of weights & materials,
Estimation of machining time,
Estimation of fabrication cost, forging cost, foundry cost.
UNIT V
a) Introduction to costing and costing Techniques
Definitions, objectives, elements of costs, components of
cost, job costing, simple process costing, normal and
subnormal losses in process, waste, scrap. (8 Hours)
UNIT VI
: a) Financing of business :- Basis of business finance, need of finance,
Kinds of capital, sources of fixed & working capital.
b) Financial statements :-
Profit and loss statement, balance sheet
c) Depreciation Analysis :- Causes and significance, methods
of calculation of depreciation.
TEXT BOOKS
1. Management-principles, processes and practical-
- Anil Bhat,Aryakumar; Oxford University .. (Unit 1)
2. Management Text and Cases – V S P Rao,,V Hari Krishna (Unit 1)
3. Management Accounting - Paresh Shah; Oxford University Press
4. Marketing Management – by Philips Kotler (Unit 2)
5. Essentials of Management ; H. Koontz, Harold; McGraw-Hill --- (Unit 1)
6. Purchasing and Materials Management ---P .Gopal Krishnan (Unit 3)
7. Materials management by----- Rajendra Mishra
8. Estimating and costing; TTTI Madras. ----- (Unit -4)
9. Estimating and costing By T R Banga
10. Cost Accounting; Jawahar Lal; Tata Mcgraw Hill Publishing ---( Unit -5 and 6)
11. Cost Accounting by B.K. Bhar ---( Unit -5 and 6)
INDUSTRY+MANAGEMENT+COSTING
Industry:
An economic activity concerned with the processing of raw materials and
manufacture of goods in factories.
TYPES OF INDUSTRIES
Primary sector of industry (the raw materials industry)
Secondary sector of industry
(manufacturing and construction)
Tertiary sector of industry (the "service industry")
Quaternary sector of industry
(intellectual services industry)
Industry 4.0??????????
Stages of Industrial Revolution
SERVICE INDUSTRY
ON THE BASIS OF RESOURSES
MANAGEMENT:
“The process of dealing with or controlling things or people”
“An Art of getting things done though the people”-----Mary Parker
Follett
This definition lacks
1. functions of manager
2.Ignores the scientific aspects
3.Ignore Human aspect and treatment like machine at shopfloor.
4.Internal and external environment
DEFINITION OF MANAGEMENT
“Management is the art of getting things done through and
with people to achieve an organizational objectives”
,..Koonz H.
“Management as a process consisting of planning,
organizing, staffing,directing and controlling, performed to
determine and accomplish the objective by the use of
people and resources.”
……George R. Terry
• Peter F. Drucker – “ Management is work and as
such it has its own skills, its own tools and its
own techniques”
• “Management is the art of “knowing what you want to
do” and then seeing that it is done in the best and
cheapest way.
……F.W.Taylor
MANAGEMENT ?????
It is the administration of an organization.
the activities of setting the strategy of an organization
coordinating the efforts of its employees to accomplish its
objectives.
effective use of resources,(Man ,Machine ,Material ,Money, Method (5M))
Financial (Money)
Natural (Material)
Technological (Method)
Human Resources. (Man)
Machinery
Industrial Management
“The branch of engineering that deals with the creation and management of
systems that integrate people and materials and energy in productive ways”
GENERAL TYPES OF MANAGEMENT
1. Strategic Management 7. Procurement Management
2. Sales Management 8. Financial & Accounting
3. Marketing Management Management
4. Public Relations 9. Human Resources
5. Operations Management Management
6. Supply Chain Management 10. Information Technology
Management
11. R&D Management
12. Engineering Management
13. Project Management
14. Risk Management
15. Change Management
16. Innovation Management
17. Design Management
18. Facility Management
19. Quality Management
20.prventive maintenance management
COSTING:
The proposed or estimated cost of producing or undertaking something.
CHARACTERISTICS OF MANAGEMENT
Management is intangible
management is goal- oriented
management is universal
management is social
management is group activity
management is system of authority
CONTINUE…
management is activity
management is dynamic
management is science as well as art
management is multidisciplinary
WHAT MANGEMENT IS????????
An ART-skill of how the knowledge can be
apply at right time and right way
or
SCIENCE-a person requires knowledge of
management principles and techniques.
MANGEMENT IS AN ART AND SCIENCE
Art
Practical know how
Creativity
Concrete results (Qualitative)
Express
Guesses
Feels
Technical skills
opinions
Personalized nature or advances by practices
MGMT IS SCIENCE
Empirically Derived
Critically tested
Social science
Cause and effect relationship
General principles
Universality
Applicability
Definition and Prediction
By using statistical Tools Advance equipments and Technology
Science
•Empirically Derived
•
Empirical research
•Critically tested
•Cause and effect relationship
1.FORECASTING
FORECASTING
“It is the systematic approach to probe the future”
“Forecasting is the process of making predictions of the future based on past
and present data and most commonly by analysis of trends”
It is the essence of planning
It recognize the problems and opportunities
It makes management thing ahead
It help to reduce the risk
It assist to reveal the weak parts of an organization
TECHNIQUES OF FORECASTING
2. PLANNING
Planning means
“planning is deciding in present ,what is to do in the future”.
……Philips Kotler
Steps:
Setting objectives
Establishing planning premises
searching an alternative
Evaluating an alternative
selecting most appropriate alternatives
Implementing the plans
follow up action
2. PLANNING
layout planning: Inventory planning:
• Site •BOM
• Budget • suppliers
•Erection & Commissioning •PURCHASE
•Govt permission • vendors
• Local recourses •Outsource
•Operation Routine
•Material handling
• Material flow
•Strategic ,
•Make or Buy Decision
• Workplace, Inventory
,Warehouses
•Finance ,
•capital ,Asset
•Human resource,
•Labour
ORGANIZING
refers to the systematic arrangement of different aspects of
the organisation to achieve the planned objectives.
Job ---- Duties of peer and subordinate
Delegate ----Representation in-house and out door
System ----Network of employee and materials
Span ----No. of workers
Authority ----Right to act
Policy ----Guide future steps
3. ORGANIZING
4. SCHEDULE
“It is the process of arranging ,controlling and optimizing the workloads”
Work sequence ----- series of operations
Priorities ----- come first for early orders
Time -----calendar for delivery commitment
Programme ----- Task to do
Coordinate ----Blend of activities (purchasing,CPM,Material handling )
Overview -----Total Periphery schedule report
(Issue date,progress 1,2,3, delivery date ,due date )
SCHEDULING SOFTWARE- Visual Planning
5. STAFFING
“It is the process of recruitment ,selection ,development ,training
and compensation of a personnel”
Recruit => enlist the candidates
Select=>choose the best candidate for an organization
Employ => Place of working for specific job
Orient => Familiarize with rules and regulation, policies
Train => Discipline about working in professional environment
Develop => specialization ,Maturation and expertise in job
5.STAFFING
“Staffing is an operation of recruiting the employees by evaluating their skills,
knowledge and then offering them specific job”
Orientation
OFF JOB TRAINING
ON JOB TRAINING
OFF JOB TRAINING
when employees are taken away from their place of work to be trained.
it often utilizes lectures, case studies, role playing, simulation, etc.
ON-THE-JOB TRAINING METHODS
The On-the-Job Training is a technique wherein the workers, i.e., operative staff, is
given the direct instructions to perform their jobs on the actual work floor.
On-the-Job training is based on the principle of “learning by doing”
6. COMMUNICATING
Write =>Composition on of order ,report ,conversion
Speak => instructions ,guidance ,orders ,tricks
Listen => Hear the problems
Read => Interpret conditions
confer => Consult
Gesture => Demonstration
7. DIRECTING
In Directing,
managers determine direction, state a clear vision for employees to
follow, and help employees understand the role they play in attaining
goals.
It deals with,
Leadership
Motivation
Communication
Supervision
8.CONTROLLING
“Setting standards, measuring actual performance and taking corrective action”
Standard =>Model the process or operation
Correct =>Modify or improvement in case of ambiguous conditions
Report => Account progress of activities
Audit =>Assure the planned activities
Reward =>Satisfaction of individual / group in industry
8.CONTROLLING
Takes corrective action to improve performance for achieving organizational goals
Methods of performance appraisal
9. DECISION MAKING
All managerial functions viz., planning, organizing, staffing,
directing, coordinating and controlling are carried through decisions.
New Recruitment
Promotions
Transfer
Make or Buy Decision
Purchasing
Vendor selection
Maintenance
Financial Audit
SOFTWARE FOR MANAGEMENT
SAP
360@ Factors
INTAUIT
INFOR
NOLA
LEVELS OF MANAGEMENT
Top Management
Middle Management
Lower Management
MANAGERIAL SKILLS
TOP MANAGEMENT
Functions
•Hiring human resource
1.Determines objectives and policies
•Vendor selection policy
•Supply chain policy
• product sales policy
• transportation
• internal and external rules
and regulation
2.Design the basic operations
Basic
Lathe operation
operations
3.DESIGN FINANCIAL STRUCTURES OF ORGANIZATION.
4.Provides guidance and direction
Meeting and Written communication
5. Lays down standards of performance
6.Maintain good public relation
Representation:
CEO, President ,Chairman, MD, Director etc.
Nature of Work:
They generally spend most of their time with peers
,outsiders and lesser extent ,subordinates.
MIDDLE MANAGEMENT
Functions :
Interprets and Explains the policies framed by the top management.
Issues detailed instructions
Preparing Organizational Set-up
Appointing Employees
Trains other managers
Creating Cooperation
Motivating Employees
Action Focus :
Act as connecting link between top and lower level management and
manages the activity of other managers.
Representation:
Functional Heads ex.
Marketing manager, personnel manager,
HR mgmt, Procurement Mgmt etc. and immediate subordinates.
Nature of Work:
This level of managers are less Physically active than lower managers .
Mostly Paperwork, Meetings
LOWER MANAGEMENT
Plans day to day operations
Assign job to workers
Daily reporting the status of production
Provides supervision and control over the work
Arranges materials tools and equipment
Represent the problems of workers
maintains discipline and safety
Action Focus :
These mangers are in direct contact with employees.
Representation:
Section head
supervisor first line managers
Gang Boss
Foremen etc.
Nature of Work:
Generally physically active, experience frequent interruption, often
shift back and forth between task .
spend most of their time with subordinates and peers for monitory
problems.
ADMINISTRATOR VS MANAGER
Administrator
Manager
ROLE OF MANAGER ???
A person responsible for controlling or administering an
organization or group of staff.
ROLE OF MANAGER
A .Interpersonal role
1. FIGUREHEAD ROLE OF
MANAGER
Welcoming official visitors
Ceremonial function
Signing legal documents
1. Figurehead Role of Manager
Managers perform the duties of a official and symbolic in nature .
Welcoming official visitors
Signing legal documents
Ceremonial function etc as head of the organization
Strategic business unit or department.
Duties of interpersonal roles include routine, involving little serious
communication.
They are important for the smooth functioning of an organization or
department.
2. LEADERSHIP ROLE OF
MANAGER
Leadership role.
Coordinates the work of others
Hiring, training, motivating and disciplining
employees
3. Liaison Role of Manager
As the leader of the organization or unit, the manager has to
perform the functions of
Motivation to training inside or outside by frequent liasioning
Communication,
Encouraging team spirit.
Coordinate the activities of all his subordinates (liaison)
B. Informational Role
1. MONITOR ROLE OF MANAGER
The manager gets the information
-------- from his subordinates, peers and superiors.
Monitoring of ----------------internal and external events .
Resources -----surveys , suppliers ,trainees ,employee ,vendors.
Estimation and forecasting of market and competitors planning.
2. DISSEMINATOR ROLE OF MANAGER
Manager has to circulate the information , which collects from different sources.
( subordinates, peers and superiors )
Distribute of information to his subordinates, (when they don’t have contact
with one another.)
3. SPOKESMAN ROLE OF MANAGER
spokesperson role
He must represent the organization to outsiders.
Transmit information on organization’s
Plan
Policies
Actions.
Financial performance
New product developments, quality maintenance
Implementation of government Laws
Standardization of Environmental norms
C. Decisional Roles
1. Entrepreneurial Role of Manager
The manager is a creator and innovator. And development of new products .
He has to improve their organization’s Market value
To improve his department, adapt to the changing environmental factors.
The manager would like to have new ideas, initiates new projects and initiates
the developmental projects.
Tesla Electric Car
Sachet
Mini Car (Tata Nano)
2. DISTURBANCE HANDLER ROLE OF MANAGER
He could take corrective action to response to previously unexpected
problems.
Worker strike
Declining sales
Late order Delivery
The manager should have enough time in handling disturbance
carefully, skillfully and effectively.
3. RESOURCE ALLOCATOR ROLE OF MANAGER
A managers are responsible for allocating human, physical and
financial resources.
Setting time schedule for operation completion.
Approval of expenditure on a particular project
allow the subordinates to express their opinions.
Empowering of subordinates by delegating his authority and
power.
4. NEGOTIATOR ROLE OF MANAGER
Bargaining and negotiations----
Material Purchase, vendor selection
Deals with outsiders and insiders.
for improved commitment by worker
Schemes of Govt. For Business Development and expansion
Negotiations with workers and their unions
1.SPECIAL LECTURES:
This is also called as classroom training.
Experts or specialists Guidance
It is for making employees well informed about their job roles
Discussing their ambiguity arising out of the lectures.
Ex.
Supply chain management---- (Tata Group of Ind. Under CSIR)
Lean Manufacturing----------- (Govt of India)
Programming Languages-------- (TCS ,pune)
Assembly workshop (Mahindra and Mahindra ,Banglore)
2. SIMULATION:
To learn the operations of machines and equipment,Market.
To understand installations virtually at the actual work floor.
EX., VMC Simulation
Circuit Design Simulation
Operation Simulation
Process Simulation
Market Simulation
Assembly simulation
The worker learns to operate tools and machinery.
seimens Technomatics process simulator
Papperstone simulator software results
3. VESTIBULE TRAINING:
It is only for technical staff, office staff.
To learn operations of tools and equipment assembled
It is conducted to give the real feel to the trainees.
They would be experiencing at the actual plant.
4. CASE STUDIES:
Under this method,
The trainees are given the situation or a problem in the form of a case
study
They are required to solve it as per their learning from the training program.
5. ROLE PLAYING:
It apply in case of customer services.
solve it spontaneously without any guidance.
It is also called as socio-drama
Under this, the trainees assume roles and enact as per the given situations.
Division head
Market inspector
Sales Executive
Auditor
6. MANAGEMENT GAMES:
Under this method, the trainees are divided into groups
They are presented with,
The simulated marketplace
Market the situations
Market Trends
decision Puzzles
They are required to apply their learning and solve the
problems accordingly.
1. COACHING:
Under this method,
An experienced staff gives instructions to the workers to
perform a job.
It is one-to-one training designed for the workers
Workers find answers to their queries through the instructions
Demonstrations given by the superior for better understanding
2.MENTORING:
This training is given to the managerial level people,
A senior or the manager gives instructions to the immediate
subordinate.
It is ask to carry out the day to day functioning.
Routine of operations
Bottleneck, if any
Daily production report
Material assessment report
Breakdown ,if any
It is again a one-to-one training method
Departmental Head Monitoring
Section head monitoring
3. JOB ROTATION:
Shifted to the other related jobs,
Intention to make all-round job performer.
To escape the boredom
To developed a rapport with other people in the
organization.
4. JOB INSTRUCTIONAL TRAINING:
Trainer designs a step by step training program
To overview of the job is explained to the trainee,
The skills required for the job is demonstrated by the trainer.
To capable for better skills or expertise
finally the workers are asked to give their feedback
5. UNDERSTUDY:
superior gives training to the subordinate
under guidance of superior to perform a role
To perform a superior’s job in case of ,
vacancy
superior’s retirement,
Transfer,
Promotion
Death.
6. APPRENTICESHIP:
For crafts, trade and technical fields
It is long-term learning
Gain the proficiency
It is blend of classroom and on-the-job training.
It is conducted under the close supervision.
This can be extended up to 3 to 4 years
E.g. The craftsmen job, mechanic, electrician, plumber, tool maker, etc. have
to undergo this type of training.
MANAGERS ?????
Have excellent Vision
Long term Thinking
Set direction
Good communicator and listener
Understand operations
Do not resist change
Delegate well
Act confidently
accept responsibility and admit mistakes
Motivating
Curious , Devoted
Honest
Believable
Influential