ACCOUNTING FOR MANAGEMENT
CHAPTER 1
Learning outcomes
At the end of this lesson, you should be able to:
(a) Describe the purpose and role of cost and management accounting within an organisation.
(b) Compare and contrast financial accounting with cost and management accounting.
(c) Outline the managerial processes of planning, decision making and control.
(d) Explain the difference between strategic, tactical and operational planning.
(e) Distinguish between 'data' and 'information'.
(f) Identify and explain the attributes of good information.
Definition of Management Accounting
Management accounting, also called Managerial accounting, is a branch of accounting that creates
statements, reports, and documents that help management in making better decisions related to
their business’ performance.
The nature, source and purpose of management information
1. Information
1.1 Data and information
Data is the raw material for data processing. Data relates to facts, figures, events and transactions
and so forth.
Information is data that has been processed in such a way as to be meaningful to the person who
receives it. Information is anything that is communicated.
1.2 Qualities of good information
(a) Relevance. Information must be relevant to the purpose for which a manager wants to use it.
In practice, far too many reports fail to 'keep to the point' and contain irrelevant paragraphs which
only annoy the managers reading them.
(b) Completeness. An information user should have all the information they need to do their job
properly. If they do not have a complete picture of the situation, they might well make bad
decisions.
(c) Accuracy. Information should be sufficiently accurate because using incorrect information
could have serious and damaging consequences.
(d) Clarity. Information must be clear to the user. If the user does not understand it properly they
cannot use it properly. Lack of clarity is one of the causes of a breakdown in communication. It is
therefore important to choose the most appropriate presentation medium or channel of
communication.
(e) Confidence. Information must be trusted by the managers who are expected to use it. However,
not all information is certain. Some information has to be certain, especially operating
information, for example, related to a production process. Strategic information, especially
relating to the environment, is uncertain. However, if the assumptions underlying it are clearly
stated, this might enhance the confidence with which the information is perceived.
(f) Communication. Within any organisation, individuals are given the authority to do certain
tasks,
and they must be given the information they need to do them. An office manager might be made
responsible for controlling expenditures in the office, and given a budget expenditure limit for the
year. As the year progresses, the manager might try to keep expenditure in check but unless they
are told throughout the year what is the current total expenditure to date, they will find it difficult
to judge whether they are keeping within budget or not.
(g) Volume. There are physical and mental limitations to what a person can read, absorb and
understand properly before taking action. An enormous mountain of information, even if it is all
relevant, cannot be handled. Reports to management must therefore be clear and concise and, in
many systems, control action works basically on the 'exception' principle.
(h) Timing. Information which is not available until after a decision is made will be useful only
for comparisons and longer-term control, and may serve no purpose even then. Information
prepared too frequently can be a serious disadvantage. If, for example, a decision is taken at a
monthly meeting about a certain aspect of a company's operations, information to make the
decision is only required once a month, and weekly reports would be a time-consuming waste of
effort.
(i) Channel of communication. There are occasions when using one particular method of
communication will be better than others. For example, job vacancies should be announced in a
medium where they will be brought to the attention of the people most likely to be interested.
The channel of communication might be the company's intranet, a national or local newspaper, a
professional magazine, a job centre, an online recruitment website or school careers office. Some
communication may suit electronic mail. Other information may best be communicated by
telephone or word of mouth. A formal report may be the best format for comprehensive
information that includes graphics and figures.
(j) Cost. Information should have some value, otherwise it would not be worth the cost of
collecting, distributing and storing it. The benefits obtainable from the information must also
exceed the costs of acquiring it, and whenever management is trying to decide whether or not to
produce information for a particular purpose a cost/benefit study ought to be made.
Types of Information in Business
Most organisations require the following types of information.
Financial
Non-financial
A combination of financial and non-financial information.
Example: Financial and non-financial information
Suppose that the management of ABC Co have decided to provide a canteen for their employees.
(a) The financial information required by management might include canteen staff costs, costs of
subsidising meals, capital costs and costs of heat and light.
(b) The non-financial information might include management comment on the effect on
employee morale of the provision of canteen facilities, details of the number of meals served each
day, meter readings for gas and electricity and attendance records for canteen employees.
Purpose/Uses of Management Information
Information for management is likely to be used for planning, control and decision making.
1. Planning
Planning involves the following:
Establishing objectives
Selecting appropriate strategies to achieve those objectives
2. Control
Control involves comparing the plans set out by the business with the results actually
achieved. There are two stages in the control process.
(a) The performance of the organisation as set out in the detailed operational plans is compared
with the actual performance of the organisation on a regular and continuous basis. Any deviations
from the plans can then be identified and corrective action taken.
(b) The corporate plan is reviewed in the light of the comparisons made and any changes in the
parameters on which the plan was based (such as new competitors and government instructions)
to assess whether the objectives of the plan can be achieved. The plan is modified as necessary
before any serious damage to the organisation's future success occurs.
3. Decision making
Management is decision taking. Managers of all levels within an organisation take decisions.
Decision
making always involves a choice between alternatives and it is the role of the management
accountant
to provide information so that management can reach an informed decision.
Anthony's view of management activity
R N Anthony, a leading writer on organisational control, has suggested that the activities of
planning, control and decision making should not be separated since all managers make planning
and control decisions. He has identified three types of management activity.
a. Strategic planning
Strategic plans are those which set or change the objectives or strategic targets of an organisation.
They would include such matters as the selection of products and markets, the required levels of
company profitability and the purchase and disposal of subsidiary companies or major non-current
assets.
b. Tactical/Management control
While strategic planning is concerned with setting objectives and strategic targets, management
control is concerned with decisions about the efficient and effective use of an organisation's
resources to achieve these objectives or targets.
c. Operational control
Operational control is the task of ensuring that specific tasks are carried out effectively and
efficiently.
'Operational control' plans are set within the guidelines of both strategic planning and management
control.
Illustration
Consider the following.
(a) Senior management may decide that the company should increase sales by 5% per annum for
at least five years – a strategic plan.
(b) The sales director and senior sales managers will make plans to increase sales by 5% in the
next year, with some provisional planning for future years. This involves planning direct sales
resources, advertising, sales promotion and so on. Sales quotas are assigned to each sales territory
– a tactical plan (management control).
(c) The manager of a sales territory specifies the weekly sales targets for each sales representative.
This is operational planning: individuals are given tasks which they are expected to achieve.
Management control systems
A management control system is a system which measures and corrects the performance of
activities of subordinates in order to make sure that the objectives of an organisation are being met
and the plans devised to attain them are being carried out.
The management function of control is the measurement and correction of the activities of
subordinates
in order to make sure that the goals of the organisation, or planning targets, are achieved.
The basic elements of a management control system are as follows.
▪ Planning: deciding what to do and identifying the desired results
▪ Recording the plan which should incorporate standards of efficiency or targets
▪ Carrying out the plan and measuring actual results achieved
▪ Comparing actual results against the plans
▪ Evaluating the comparison, and deciding whether further action is necessary
▪ Where corrective action is necessary, this should be implemented.
Types of information
Information within an organisation can be analyzed into the three levels assumed in Anthony's
hierarchy: strategic; tactical; and operational.
Strategic information
Strategic information is used by senior managers to plan the objectives of their organisation, and
to assess whether the objectives are being met in practice. Such information includes overall
profitability, the profitability of different segments of the business and capital equipment needs.
Strategic information therefore has the following features.
• It is derived from both internal and external sources.
• It is relevant to the long term.
• It deals with the whole organisation (although it might go into some detail).
• It is often prepared on an 'ad hoc' basis.
• It is both quantitative and qualitative.
• It cannot provide complete certainty, given that the future cannot be predicted.
Tactical information
Tactical information is used by middle management to decide how the resources of the business
should be employed, and to monitor how they are being and have been employed. Such
information includes productivity measurements (output per man hour or per machine hour),
budgetary control or variance analysis reports, and cash flow forecasts.
Tactical information therefore has the following features.
• It is primarily generated internally.
• It is summarised at a lower level.
• It is relevant to the short and medium term.
• It describes or analyses activities or departments.
• It is prepared routinely and regularly.
• It is based on quantitative measures.
Operational information
Operational information is used by 'front-line' managers such as foremen, supervisors, or head
clerks to ensure that specific tasks are planned and carried out properly within a factory or office
and so on.
Operational information has the following features.
• It is derived almost entirely from internal sources.
• It is highly detailed, being the processing of raw data
• It relates to the immediate term, and is prepared constantly, or very frequently.
• It is task-specific and largely quantitative.
Difference between Financial accounting and Cost and Management accounting
Financial accounting systems ensure that the assets and liabilities of a business are properly
accounted for, and provide information about profits and so on for shareholders and for other
interested parties.
Management accounting systems provide information specifically for the use of managers within
an organisation.
Cost Accounting
Cost accounting is concerned with the following.
• Preparing statements (eg budgets, costing)
• Cost data collection
• Applying costs to inventory, products and services
Practice Questions
Practice Question 1
Practice Question 2
Practice Question 3
Practice Question 4
Assignment
Attempt Revision Kit Questions 1.5- 1.10