CCA Script
1. Establish the Context and Purpose of You don’t need to worry of their presence
Assessment because they are here to oversee the conduct
of the assessment and to see if it is in
The assessor must familiarize himself/herself accordance with the required competency
with the qualification units of competencies to assessment, methodology and procedure.
be assessed.
Ensure that the assessment site complies with >>>Attendance Sheet
the relevant OHS requirements.
Ensure that the assessment resources are Before we start, please submit your admission
available. slip.
Must ensure that the tools, equipment, and As I call your name please acknowledge by
facilities are ready and available in the raising your hand and sign in the attendance
assessment site before the assessment start. sheet.
A checklist of tools, equipment and facilities Conlu, Christopher
must be on hand to help the assessor monitor Please sign.
the Tropa, Jo ann
availability the completeness of tools, Please sign.
equipment and facilities. (It is included in the
assessor’s guide) >>>Self-Assessment Guide
I have here with me your accomplished
2. Plan and prepare the evidence gathering application form and Self-Assessment Guide.
process. This is an indication that you know and can
perform all the unit of competency enumerated
The assessor shall receive assessment for Food and Beverage Services NC II.
package composed of the following:
One copy of assessor’s guide, Orientation
Specific instruction to the candidate, Once again, I would like to welcome each of
Competency results summary, you in our assessment center for Food and
Written report, Beverage Services NC II.
Written Test, The purpose of our assessment for Food and
Answer sheets, and Beverage Services NC II is to determine the
Rating Sheets. level of your competency.
Today I am going to administer competency
3. Prepare the Candidate assessment for Food and Beverage Services
Good Morning Everyone! NCII.
My name is Precious Grace Y. Silva, your
Competency Assessor for Food and beverage The qualification for Food and Beverage
services NC II. Services Core Competencies are:
Before we start may I acknowledge the
presence of Mr. X, our AC Manager and Mr. Y For our Core Competencies, we do have:
our Provincial TESDA Representative. Core 1: TAKING RESERVATIONS
Good morning Maam and Sir.
Core 2: PREPARE SERVICE STATION shy, because we can accept your answers
EQUIPTMENT verbally.
Core 3: SET UP THE TABLES IN THE DINING
AREA If you have concerns, questions or there is a
Core 4: SET UP THE MOOD/ABIANCE need for you to clarify matter concerning the
assessment, you may raise your hand, because
The different tasks to be performed for Food I am more than willing to assist you.
and Beverage Services NC II are the following:
Setting up the tables But when the assessment has already started
Do napkin folding please refrain from asking questions because it
Take reservations is no longer allowed.
Do table skirting In the same token during the assessment, if you
Take orders have physical or any form of difficulties, do not
Serve the orders (food and beverages) hesitate to call my attention so we can
Prepare mood in the dining area addressed it immediately.
In case you have any question about the
You will be given 320 hours to perform your assessment result, you have the right to
task. appeal.
I will collect evidences through demonstration You can send your right to appeal to the TESDA
with oral questioning, written test and interview. Provincial Office where the assessment center
and assessor are accredited.
To determine your knowledge and skills in Food
and Beverage Services NC II, the assessment Issuance of National Certificate
method we will use will be written test,
demonstration and oral questioning. For the issuance of National Certificate, the AC
manager shall inform you where you can claim
These assessment methods can help to your National Certificate within Five working
measure your underpinning skills and days after the assessment.
knowledge.
After the assessment and you’re found that you
For your personal needs, the lavatory and are not yet competent don’t worry about it
comfort rooms are located at the end of the because you can be reassessed anytime at
hallway. And you can also take your meal at our your own convenience.
canteen which is located at the lobby.
However during the assessment, you are not In case the reassessment is full qualification,
allowed to leave the premises of the you have to undergo the whole assessment
assessment center. process. If you are found to be competent in
some unit of competencies, the reassessment
If you have difficulty in understanding the given will focus on the unit of competencies where
instructions, please do not hesitate to inform me you are found to be not yet competent.
because I am willing to translate it for you, also,
during the written examination, if you have Also if you did not pass two consecutive
dilemma writing down your answers, don’t be assessments you will be advised to undergo a
refresher course before applying for If you don’t have any question or clarification, I
reassessment. will now give you the copy of specific
instructions.
Occupational Safety and Health
Requirements Please read them carefully and do not hesitate
During the actual assessment, please observe to ask questions. I may be able to translate it
safety as you perform the different tasks. from English to your local dialect. If you need
assistance, then I will be more than willing to
Make sure to check on your electrical assist you.
equipment before plugging it. (Assessor guides Candidates in reading specific
Avoid pulling the chord as you unplug the instruction to make sure that the candidates
equipment. understand the instructions.)
In case of accident, please call my attention Assign numbers to the candidates
immediately, so we can provide you with first I will now give you your assigned numbers.
aid and should the need arise our medicine Here is for you sir.
cabinets are located on the right side of the (so on and so forth…)
computer laboratory.
Instructing candidates to the assessment
Area.
Everybody must be very ready now. Candidate
number 1 you may now proceed to the
assessment area and for the rest of the
candidates, please remain. I will call just call
Confidentiality of Assessment Outcomes your number. Thank you andplease wait.
With regards to the result of your assessment,
we observe strict confidentiality. This is to
ensure your integrity. The result will only be 4. Collect the evidence and make the
available for authorized personnel and to the Assessment Decision
institution where you had your actual training.
Candidate number 1 this is our Assessment
In relation to this, the assessment package is area where you are going to perform
kept in a secured place, to guarantee the Disassembly and Reassembly of Computer
integrity of the package. Systems.
In lieu of this, every candidate is requested to If you have any question, you may ask now
refrain from giving away any form of information because as soon as the assessment begins,
that took place during the assessment process. you can no longer ask me any question.
(If the student has no questions, proceed to
Copy of Specific Instructions to the assessment)
Candidates
In that regard, you may begin. Please be Provide Information on National Certificate
informed that there would be oral questioning of Competency
after the demonstration.
For the issuance of National Certificate, the AC
5. Provide Feedback on the Assessment Manager shall inform you were to claim it after
five working days. In this regard I would like to
Sit down candidate number 1. say congratulations.
How do you feel about the assessment?
(Possible answers will be… I am confident and I For those who are not yet competent:
was able to perform or I am not confident and I Good morning candidate number 2. Please be
was not able to perform some of the required seated. How do you feel about the assessment?
competencies) Mr. _________, after the assessment, I am so
sorry but you are not able to perform within the
SUMMARIZE THE standard requirements of the Qualification. You
PERFORMANCE OF THE have to review and practice the activities related
CANDIDATE to the competency requirements of the
Qualification further.
My observation coincides with your opinion. You But don’t worry you can comeback after a
are already competent in performing the month for reassessment or when you feel
different skills in performing in Food and confident enough to be reassessed.
Beverage Services NC II. You were able also to
answer all questions correctly and the result of Could you please sign the Competency
the written test, showed that you are Assessment Results Summary?
knowledgeable about in Food and Beverage
POST ASSESSMENT
Services NC II. In this manner I would like to
congratulate you for a job well done. I have Submit to AC assessment Report
found out that you are already competent.
Please sign the competency result summary. AC to PC to acomplish RWAC
PC to assessor to sign RWAC
PC ask AC and Assessor - sign documents
PC to Tesda Rep
PC to Tesda Rep
Tesda Rep to the Tesda OFfice
