JOB DESCRIPTION
Job Title Admin Assistant
Reports to Accountant/Head of Finance
Job Grade
Location Lusaka
Job Purpose
Provide high-level administrative support by conducting research, preparing statistical reports,
and handling information requests, as well as performing routine administrative functions such
as preparing correspondence, receiving visitors, arranging conference calls, and scheduling
meetings. May also train and supervise lower-level clerical staff.
Key Result Areas
Prepare invoices, reports, letters, financial statements, and other documents, using word
processing, spreadsheet, database.
Prepare and manage petty cash
Receive, record, and bank cash, checks, and vouchers.
Match order forms with invoices, and record the necessary information.
Perform general office duties, such as ordering supplies, maintaining records management
database systems, and performing basic bookkeeping work.
Prepare bank deposits by compiling data from cashiers, verifying and balancing
receipts, and sending cash, checks, or other forms of payment to banks
Calculate and prepare checks for utilities, taxes, and other payments
File and retrieve corporate documents, records, and reports.
Qualifications & Experience
Bachelor’s or Master's degree in Human Resource Management, Law, Management
Studies or a related field.
Grade 12 Certificate
Providing information to supervisors, co-workers, and subordinates by telephone, in
written form, e-mail, or in person.
Performing day-to-day administrative tasks such as maintaining information files and
processing paperwork.
Analyzing information and evaluating results to choose the best solution and solve
problems.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise
negotiating with others.
Knowledge of business and management principles involved in strategic planning,
resource allocation, human resources modeling, leadership technique, production
methods, and coordination of people and resources.
The ability to listen to and understand information and ideas presented through spoken
words and sentences.
The ability to communicate information and ideas in writing so others will understand.
CONTENT ACCEPTANCE
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Line Manager ……………………………………………………………………………
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Human Resources ……………………………………………………………………………
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