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50 Quick Wins

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0% found this document useful (0 votes)
96 views53 pages

50 Quick Wins

Uploaded by

shawnsaldanh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CRO Quick Win #1

ALWAYS include the following "Call To Action


Anchors" by every single button on your pages:

1. Social Proof: How many happy reviews you have


2. Trust: Payment logos to add trust and credibility

Watch your click throughs soar!...

https://twi@oliverkenyon
tter.com/oliverkenyon 01
CRO Quick Win #2

The 2nd section of your page should visually show


how your customer:
1. Buys your product
2. Receives your product
3. Benefits from your product

Utilise:
1. Icons
2. Step count
3. Short headlines

Reaffirm the "simplicity" and "benefit: in the headline.

https://twi@oliverkenyon
tter.com/oliverkenyon 02
CRO Quick Win #3

A high converting testimonial is made up of 5 ele-


ments:

1. A real picture, of a real person


2. Highlight the most valuable statement
3. Visual stars
4. Bold key words or phrases
5. Real first AND second name

Fix up your testimonials and your CVR will fly

https://twi@oliverkenyon
tter.com/oliverkenyon 03
CRO Quick Win #4

Add trust and credibility to your store by showcasing


icons + text of things that make people feel like you're
a real business who cares.

These should be shown above the fold and shouldn't


be pushed down the page.

https://twi@oliverkenyon
tter.com/oliverkenyon 04
CRO Quick Win #5

When it comes to discounting your prices, it's NEVER


enough to just show the new price.

To maximise conversions show the following 3


elements:

1. Strikethrough text of old price


2. New price in bold
3. The actual saving

https://twi@oliverkenyon
tter.com/oliverkenyon 05
CRO Quick Win #6

Transform your boring product descriptions to


attention grabbing, benefit driven, high converting
bullets points.

- Focus on benefits
- Use emoji's to visually draw attention
- Bold key words
- Use 3 or 5 bullets

Watch your conversion rates soar.

https://twi@oliverkenyon
tter.com/oliverkenyon 06
CRO Quick Win #7

Keep your call to action buttons consistent.

PDP > Checkout > Shipping > Payment

Same:
1. Colour
2. Wording (Continue)
3. Case Type
4. Use Of Emoji

Continuity across your pre purchase flow will increase


checkouts and conversions.

https://twi@oliverkenyon
tter.com/oliverkenyon 07
CRO Quick Win #8

Increase your conversion rates by adding continuity


from your Ad > Landing Page.

1. Use the same images


2. Same headline as product title
3. Same copy as product description

Make people feel like they can trust you and deliver
the reason they clicked.

https://twi@oliverkenyon
tter.com/oliverkenyon 08
CRO Quick Win #9

Take your boring review rating and change it to one


that helps your page convert like crazy by adding:
- Your number of customers
- An emotive description

For example:
Rated 4.9/5
Vs
Rate 4.9/5 by 1034 verified and happy customers

https://twi@oliverkenyon
tter.com/oliverkenyon 09
CRO Quick Win #10

If you use a cart slide, use these three elements to


increase conversion and average order values:

1. A dynamic shipping prompt


2. A cross or upsell
3. Trust and policy seals

https://twi@oliverkenyon
tter.com/oliverkenyon 10
CRO Quick Win #11

Replace your Checkout Logo with a safe checkout


image including the logos of the payment types you
accept to further showcase trust whilst the buyer
checks out.

Admin > Themes > Customize > Theme Settings >


Checkout > Logo

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tter.com/oliverkenyon 11
CRO Quick Win #12

FAQ's are a must!

Add an FAQ section in between your reviews and call


to action section. Use this value bit of kit to handle
any objections your potential buyers may have.

- 5-10 questions and answers


- Collapse the first answer
- Handle any doubts

https://twi@oliverkenyon
tter.com/oliverkenyon 12
CRO Quick Win #13

6 Elements to make your product page convert


better.

1. Benefit driven value proposition


2. Reviewed by number
3. Clear call to action
4. Payment processor logos
5. Product imagery
6. Scarcity/Urgency

https://twi@oliverkenyon
tter.com/oliverkenyon 13
CRO Quick Win #14

Add a benefit driven statement to the end of your


product titles to help increase booster your value
proposition.

1. Keep between 7-10 words


2. Outlay the transformation of your product
3. Use odd numbers

https://twi@oliverkenyon
tter.com/oliverkenyon 14
CRO Quick Win #15

BOLD keywords in your content throughout your site


and landing pages.

Make sure key phrases and words you want to get


read, actually get read by making them stand out!

- Descriptions
- Paragraphs
- Benefits/Features
- Testimonials

Make people stop!

https://twi@oliverkenyon
tter.com/oliverkenyon 15
CRO Quick Win #16

Do NOT conflict your call to action buttons!

Keep it direct response.

You should NEVER:


- Have two different call to actions next to each other
- Have conflicting call to actions throughout the page

ONE CLEAR CALL TO ACTION and repeat it as you go!

https://twi@oliverkenyon
tter.com/oliverkenyon 16
CRO Quick Win #17

If you have any type of form on your pages or you run


lead generation, add this simple line of text under
your call to actions to increase your conversion rates.

We respect your privacy & information. We are 100%


committed to no spam.

https://twi@oliverkenyon
tter.com/oliverkenyon 17
CRO Quick Win #18

Make sure your images on mobile are 1:1 ratio (square).


This allows you to pull up so many important
conversion principles above the fold.

1. They should be at least 800x800px (to enable zoom)


2. Compressed to optimise for load speed

Resources below

https://twi@oliverkenyon
tter.com/oliverkenyon 18
CRO Quick Win #19

Use dynamic inventory counters to increase scarcity


and urgency by showing a limited availability of stock.

There's plenty of apps available that do this for you


but try and get something custom coded if possible.

https://twi@oliverkenyon
tter.com/oliverkenyon 19
CRO Quick Win #20

Add a sticky add to cart


button on mobile to your
product pages.

1. Show one whole scroll after


your initial add to cart (not
straight away)
2. Custom code where
possible
3. Show social proof/product
reviews on sticky where
possible

Mobile add to cart

https://twi@oliverkenyon
tter.com/oliverkenyon 20
CRO Quick Win #21

If you have a "FREE SHIPPING" threshold then update


your main product image of the products that qualify
to include a "FREE SHIPPING" seal.

This works particularly well when price anchoring or


selling bundles where the higher priced bundle
qualifies.

https://twi@oliverkenyon
tter.com/oliverkenyon 21
CRO Quick Win #22

Remove ANY distractions from your navigation bar.


This should be used for 2 things:

1. Your product catalogs and best sellers


2. Your account/search and cart options

Get rid of any social icons or links like contact, about


etc and put them in your footer.

https://twi@oliverkenyon
tter.com/oliverkenyon 22
CRO Quick Win #23

Pagespeed matters!

A quick and simple exercise you can do to decrease


your load times is:

1. Download all images on your page


2. Run them through https://imagecompressor.com
3. Reupload your images

Check your speeds on https://tools.pingdom.com

https://twi@oliverkenyon
tter.com/oliverkenyon 23
CRO Quick Win #24

If you're running a sale...

Dynamically insert the discount percentage onto your


call to action buttons text.

Don't just say "Save Now", instead say "Save 35% Now".

Watch your add to carts

https://twi@oliverkenyon
tter.com/oliverkenyon 24
CRO Quick Win #25

Make sure you use an autocompleting search bar.

Take the guesswork out of what visitors are trying to


find and enhance their experience with a search bar
that autocompletes with relatable products.

Make everything as easy as possible

https://twi@oliverkenyon
tter.com/oliverkenyon 25
CRO Quick Win #26

Use dynamic shipping prompts in your cart.

Consumers would rather spend more on products


than paying for shipping, so include a prompt on your
cart that clearly show's how far away (in monetary
terms) they are from receiving free shipping.

Your AOV will

https://twi@oliverkenyon
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CRO Quick Win #27

NEVER have an empty cart...

Instead of presenting a boring 'Your Cart is Empty'


message, instead, provide links to popular products or
categories that allow the visitor to take action and
find what they need.

Make the decision for them and watch

https://twi@oliverkenyon
tter.com/oliverkenyon 27
CRO Quick Win #28

Make your collection pages as easy to filter as


possible:
1. Auto collapse your sidebars and show all options.
2. Use dynamic filtering without page refresh
3. Use colour swatches to make it more visual
4. Make it easy to select/un select filtering options

https://twi@oliverkenyon
tter.com/oliverkenyon 28
CRO Quick Win #29

Get rid of ANY distractions or traffic leaks in your


navigation.

The best way to do this is to install simple heatmap


software and track data based on what's clicked and
not.

Quite simply, remove ANY links that are not clicked


including contact, about etc

https://twi@oliverkenyon
tter.com/oliverkenyon 29
CRO Quick Win #30

If your cart or pre purchase flow has multiple steps,


highlight them on each step.

Show them exactly how many steps they need to take


and which step they're currently on.

This removes any discontent and allows people to


visualize the end of the funnel.

https://twi@oliverkenyon
tter.com/oliverkenyon 30
CRO Quick Win #31

Put your best selling variants first.

Analyse your data, and put your best selling variant


options first.

For example, if you sell mainly RED variants of a


particular SKU show it first in your color options.

Same goes for dropdowns.

https://twi@oliverkenyon
tter.com/oliverkenyon 31
CRO Quick Win #32

Keep the main thing, the main thing.

Ask yourself, what is the only and MAIN thing I want


someone to do when they land on my page?

If it's to "enrol now" (as per attached) then get rid of


everything else that serves as a distraction from the
main thing.

https://twi@oliverkenyon
tter.com/oliverkenyon 32
CRO Quick Win #33

Always showoff your biggest customers.

Just under the fold make sure you have a section that
showcases people who use your product or service:
- Brands
- Influences
- Businesses

Leverage THEIR authority for YOUR own.

https://twi@oliverkenyon
tter.com/oliverkenyon 33
CRO Quick Win #34

Use icons + text to reaffirm your product or services


benefits by your call to action buttons.

These "anchors" act as a subtle reminders of the value


and outcome your buyers will be getting from
clicking the button.

Watch your click through rates soar

https://twi@oliverkenyon
tter.com/oliverkenyon 34
CRO Quick Win #35

Your notice bar is one of the undervalued conversion


elements on your site.

Make sure it stands out against your page so it


demands peoples attention and use it to showcase:
- Trust policies
- Social proof
- Guarantees
- Value
- Sales

https://twi@oliverkenyon
tter.com/oliverkenyon 35
CRO Quick Win #36

Don't use boring menu's on your stores.

Be sure to use engaging and interactive


mega-menus.

Make sure you include:


- Visual images
- Featured products
- Featured collections
- Social proof

https://twi@oliverkenyon
tter.com/oliverkenyon 36
CRO Quick Win #37

Add our famous Trust/Value bar under your


navigation.

It takes up a single line of real estate and seriously


helps to instil trust and value in your brand.

Use text+icons to showcase:


- Policies
- Guarantees
- Social proof

https://twi@oliverkenyon
tter.com/oliverkenyon 37
CRO Quick Win #38

Consider switching to
@ShopifyPlus

Starting at $2000/mo
If you get 4000 checkout visits/mo
You'd need to increase RPS by $0.5 and it pays for
itself

This is very doable as you can add:


- Social proof
- Progress bar
- Trust and value

https://twi@oliverkenyon
tter.com/oliverkenyon 38
CRO Quick Win #39

Only show sticky add-to-carts 25% down the scroll.

If you use a sticky add-to-cart on mobile (which you


should)

1. Only show it after 25% scroll


2. Make sure it hides when other call to actions are in
view

Let's go!

https://twi@oliverkenyon
tter.com/oliverkenyon 39
CRO Quick Win #40

When it comes to your collection pages, the most


important thing is that your FIRST line of product fit
above the fold.

Make sure that product images/social proof and price


are all in view.

Don't use big collection images that push things


down.

Boom!

https://twi@oliverkenyon
tter.com/oliverkenyon 40
CRO Quick Win #41

Use https://tools.pingdom.com
https://tools.pingdom.com/ to speed test your
landing pages.

Analyse page speed, uptime, and user experience to


identify and fix issues that could be costing you
customers.

Focus on fast loading.

https://pagespeed.web.dev/ for mobile.


Then use https://pagespeed.web.dev

https://twi@oliverkenyon
tter.com/oliverkenyon 41
CRO Quick Win #42

Want to spy on your competitors sites?

Easily find the:


- Softwares they use
- Apps they have installed
- Analytics and tracking platforms

and so much more.

https://builtwith.com/ and input their URL.


Just visit https://builtwith.com

https://twi@oliverkenyon
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CRO Quick Win #43

If your product is entirely novel or unfamiliar to the


market, consider using a presell page like an
advertorial.

This allows you to effectively educate buyers on the


reasons they should make a purchase before making
a decision.

Ad > Presell > PDP

https://twi@oliverkenyon
tter.com/oliverkenyon 43
CRO Quick Win #44

Test your landing pages across different browsers and


browser versions.

Tools like
https://twitter.com/browserstack
@browserstack
can help you identify and fix rendering issues.

Check your pages on multiple devices to ensure


compatibility.

https://twi@oliverkenyon
tter.com/oliverkenyon 44
CRO Quick Win #45

Spy on your competitors top performing pages.

This works for Shopify only.

Step One: Visit the store homepage URL


Step Two: Add /sitemap_pages_1.xml to the end and
hit enter

BOOM!

You'll be able to see all hidden pages and a full


sitemap of the store.

https://twi@oliverkenyon
tter.com/oliverkenyon 45
CRO Quick Win #46

Make sure your headlines are formatted to convert.

Use https://twitter.com/sharethrough
@sharethrough's free headline testing tool:
https://headlines.sharethrough.com/
https://headlines.sharethrough.com

1. Enter your headline and hit Analyze


2. Read your quality score and feedback
3. Iterate on feedback and Analyze Again
4.

https://twi@oliverkenyon
tter.com/oliverkenyon 46
CRO Quick Win #47

Add a gift wrapping/box upsell in your cart.

If you sell a product that people give as a gift a great


way to increase your AOV is to upsell a gift wrapping
service.

Make it easy to select and at a no brainer price.

Bingo!

https://twi@oliverkenyon
tter.com/oliverkenyon 47
CRO Quick Win #48

Instead of price anchoring value, try price anchoring


pain.

What are your buyers losing or missing out on if they


DON'T purchase:
- Money
- Time
- Results

Use big numbers to draw attention.

https://twi@oliverkenyon
tter.com/oliverkenyon 48
CRO Quick Win #49

Survey your customers.

Ask them "why did you almost not buy".

Find out common objections and use icons + text to


answer them underneath your call to action buttons.

Simple.

https://twi@oliverkenyon
tter.com/oliverkenyon 49
CRO Quick Win #50

Anchor your call to action widgets with your biggest


and most influential customers.

Make potential buyers FOMO as they see


brands/people they admire as your customers.

Leverage the trust and authority as your own.

Bang!

https://twi@oliverkenyon
tter.com/oliverkenyon 50
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