Project Management Principles
1. Week 1: What Is Project Management Really?
1.1.1 Project Management in the
News- Video
.1.2 Project Management in the News-
- Lesson Summary
Projects Impacting the World:
Google Real-Tone Project
• Enables realistic, inclusive imagery
Las Americas Social Housing Project
• Counters urban sprawl with elevated affordable housing
• Fosters community connections
Pandemic X Accelerator Project
• Brings government agencies and startups together to create
an innovation incubator of healthcare inclusion efforts
• Geared toward dismantling stark racial health inequities
resulting from COVID-19
Barbie Loves the Ocean Recycling Project
• Develops a Barbie doll made up of 90% recycled plastic
Projects That Make a Difference:
o Workforce development opportunities for the unemployed and
underemployed
o Local library implementing a mobile library, providing access
to library books
o New communities developed to accommodate urban sprawl
o Entrepreneur opening up a new brick and mortar business at
the local town center
Importance of Project Management:
o Knowing how projects are managed can make the difference
in a successful launch and successful outcomes
Case Study: Home Renovation Project
o Marcus and Janelle purchased an older home that they plan
to renovate
o Goal: Update home's features and improve its energy
efficiency
o Renovation includes total redo of 1984 kitchen, updates to
three bathrooms, and conversion of basement into an in-law
suite
o Budget of $150,000 and timeline of eight months
o Contractor hired: David, with experience using a combination
of traditional and agile project management methods
1.2 Project Management Nuts and
Bolts
Growing need for project management skills
• All organizations and industries require good project management
skills
• Global economy needs 25 million new project professionals by
2030
• Over 70,000 project management specialist job openings projected
each year on average over the decade
• Demand for project managers growing faster than demand for
workers in other occupations
• Risk of talent gap for project professional skills
• Organizations recognize the positive job prospects for project
management professionals
Definition of a project
o Temporary endeavor with a definitive start and end
o Creates a unique product, service, or result
o Fulfill objectives by producing deliverables that result in
desired outcomes
Projects can drive change and create business values
Projects can enable the creation of social and environmental impacts
Factors that drive the need for projects
• Meeting regulatory, legal, or social requirements
• Satisfying stakeholder requests or needs
• Implementing or changing business or technological
strategies
Reasons for a project to come to an end
• Productive objectives have been met
• Objectives cannot be met
• Funding is exhausted or no longer available (starvation)
• No longer a need for the project
• Project termination
• Resources are no longer available
• Vendor relationships may result in legal termination or termination
at the convenience of the buyer.
Projects vs Operations
• Projects have a start and end that creates something new or unique
• Operations is ongoing, with no endpoint
• Ongoing operations are outside the scope of a project
Definition of project management
• Project management is both a science and an art
• Science focuses on following steps, procedures, and processes to
efficiently manage work
• Art involves using skills like diplomacy, active listening, and
influencing to balance competing constraints
Consequences of poorly managed projects
• Missed requirements
• Delayed deadlines
• Cost overruns
• Poor quality deliverables
• Uncontrolled expansion of the project (scope creep)
Loss of reputation for the organization
Role of project manager
• Assigned by the performing organization to lead the project team
• Responsible for achieving project objectives and providing
coordination and oversight
• Collaborates with project team, sponsor, and executives
• Ensures project management approach captures intent
documented in the business case or need
Additonal Notes
o Expertise needed to manage projects effectively
o Possession of competencies of the PMI talent triangle
o Unique set of skills required for successful project
management
1.3.2 Best Practices of Project
Management-
The Project Management Institute (PMI) is the governing body
behind the PMP credential
• They are the leading professional association for project
managers with over 700,000 members worldwide
• They offer eight certifications that recognize knowledge and
competency, including the PMP
• Over a million PMP certification holders worldwide
The PMP is considered the global standard of the profession
• Benefits include industry recognition, learning, new skills,
increased job prospects, and higher earning potential
• Requirements to obtain PMP: certain work and education
requirements, and passing a rigorous 180 question exam
PMP credential holders make 32% more than non -credential
project managers
Requirements to sit for the PMP exam:
• Four-year degree: 36 months of experience leading
projects within the past eight years and 35 hours of
project management education/training or CAPM
certification
• High school diploma/associate's degree: 60 months of
leading projects within the past eight years and 35
hours of project management education/training or
corporate certification
The PMP exam is 230 minutes long with 180 questions
• Optional breaks add up to 210 minutes
• Five questions are experimental, but answer all 180
questions
• Questions are primarily multiple choice, with potential
matching, type, fill in the blank, multiple response, or hotspot
questions
• Situational based questions are common
• The exam can be taken at a testing center or online
The exam covers three domains: People, Process, and Business
Environment
• People domain (42% of the exam): 76 questions about
leading and building teams
• Process domain (50% of the exam): 90 questions about
seeing a project through to completion
• Business Environment domain (8% of the exam):
approximately 14 questions about compliance and delivering
value
PMBOK Guide
• Flagship publication of PMI
• Fundamental resource for effective project management in
any industry
• Not the primary source of the PMP exam
• One of ten plus references of the exam content outline
• Significant changes between the sixth and seventh edition
Differences between sixth and seventh edition
Sixth edition
• Process-based standard
• Prescriptive with a focus on deliverables
• Five process groups and ten knowledge areas
Seventh edition
• Focus on principles and outcomes
• Provides guidance on effective project management
• 12 principal statements and eight performance domains
Eight performance domains
• Stakeholders
• Project teams
• Development approach and lifecycle
• Planning and execution
• Delivering value
• Measurements of progress
• Dealing with uncertainty
• Ethical situations (not specifically tested on the PMP exam)
Code of ethics and professional conduct
• Best possible decisions concerning people, resources and
the environment
• Ethical choices diminish risk and advance positive results
• Values that drive ethical conduct of the project management
profession: honesty, responsibility, respect, and fairness
• All PMI members, volunteers, certification holders and
certification applicants must comply
• PMI's code of ethics and professional conduct applies those
values to the real-life practice of project management
1.4.2 Project Professional Skillsets:
PMI Talent Triangle
The PMI Talent Triangle
• Represents the ideal sets of skills project professionals must
develop and sharpen
• Each side reflects the skills project professionals should possess
• Includes ways of working power skills and business acumen
Power Skills
o Formerly referred to as leadership
o Pertains to interpersonal skills
o Collaborative leadership
o Communication skills
o Innovative mindset
o Four purpose orientation
o Empathy
o Links to the people domain of the PMP exam content outline
Skills in practice:
• Clearly communicating project goals and expectations
• Ensuring clear and effective communication between
team members, stakeholders and clients
• Delegating tasks effectively
• Providing feedback to team members
• Motivating team members to work towards project goals
Ways of Working
• Formerly referred to as technical project management
• Puts focus on project managers being able to learn different ways
to manage their projects
• Predictive, agile design thinking, or other new practices
• Links to the process domain of the PMP exam content outline
• Skills in practice:
• Knowing the right tools and techniques to use given the
context of your project and the environment
• Structuring a project team with the right skills to
execute the project plan
Business Acumen
• Formerly strategic in business management
• Having an understanding of macro and micro influences across an
organization and industry
• Making effective decisions
• Understanding how projects align with the big picture, broader
organizational strategy, and global trends
• Links to the business environment domain of the PMP exam
content outline
Skills in practice:
• Understanding the business and industry and how
projects align with the organization's strategic goals
• Understanding the organization's strategic goals,
market position, and financial goals
• Understanding the organizational culture, structure, and
processes around developing change management
strategies
Additional Notes
o These skills represent the ideal set of skills of successful
project managers
o Linked to the three domains of the PMP exam: People,
Process, and Business Environment
1.5.3 You ARE a Project Manager
Project management is a high-demand career across all
industries and sectors.
• Project managers are needed to ensure the successful
completion of projects from start to finish.
• Project management involves more than just creating
schedules, monitoring timelines, and taking meeting minutes.
The PMI Talent Triangle is a framework developed by the
Project Management Institute to help individuals develop and
refine their project management skills.
The framework consists of three competencies:
1.
1.
1.
1. Ways of working
2. Power skills,
3. Business acumen.
Ways of working involves managing project-related activities such as
scope, time, cost, quality, and risk.
This includes skills like
1.
1.
1.
1. Planning
2. Scheduling
3. Budgeting
4. Risk assessment.
Choosing the right project management approach is also important.
Power skills involve the ability to
1.
1.
1.
1. Lead
2. Motivate
3. Communicate effectively with project teams,
stakeholders, and other key players.
Includes skills like
1.
1.
1.
1. Team building
2. Conflict resolution
3. Communication.
Business acumen involves understanding and aligning projects with
the overall business strategy.
This includes skills like
1.
1.
1. Business analysis
2. Financial management
3. Market analysis.
Developing these competencies can make you a highly sought -
after project manager in any industry or sector.
• You may already possess some of these competencies from
previous experiences.
The demand for skilled project managers continues to grow.
• According to the Project Management Institute, there will be 25
million new project professionals by 2030.
• Project management is a rewarding career that can make a
significant impact in your chosen field.
What is Project Management?
As a project manager, my job is to ensure that projects are
completed on time, within budget, and to the satisfaction of
stakeholders. This involves defining project objectives, creating a
project plan, managing project resources, tracking progress, and
making necessary adjustments along the way. Operational work, on
the other hand, involves ongoing, routine tasks that are essential for
maintaining the day-to-day functions of an organization. While
operational work is necessary for the smooth running of a business,
it is different from project work in that it is typically ongoing and
does not have a defined end date.
As a project manager, you've been asked to lead a team that includes
individuals from different departments in your organization.
Which of the following characteristics would be most important for you to
demonstrate in order to manage this team effectively?
Clear communication and listening skills
Clear communication and listening skills Explanation: When leading
a team that includes individuals from different departments, it's
essential for the project manager to communicate effectively and
listen actively to ensure that everyone is on the same page.
Technical expertise is important, but it's not the most critical factor
in this situation. An authoritarian management style may create
tension among the team members, and a willingness to delegate
responsibilities is important, but it's not the most important
characteristic in this scenario.
Week 1 References
1.1
N/A
1.2
• Project Management Institute (PMI®) Most Influential Projects 2021
• Project Management Institute (PMI®) Most Influential Projects 2022
• A Guide to the Project Management Body of Knowledge (PMBOK®
Guide) 7th Edition, Project Management Institute
1.3
•About the Project Management Institute – www.pmi.org
•Learn about the history of PMI – https://www.pmi.org/about/learn-
about-pmi/history-of-pmi
•PMI® PMP® Exam Reference List
- https://www.pmi.org/certifications/project-management-pmp/earn-the-
pmp/pmp-exam-preparation/pmp-reference-list
•Project Management Institute, 2021 Exam Content Outline
- https://www.pmi.org/-
/media/pmi/documents/public/pdf/certifications/pmp-examination-
content-outline.pdf
•PMI Code of Ethics and Professional Conduct - https://www.pmi.org/-
/media/pmi/documents/public/pdf/ethics/pmi-code-of-
ethics.pdf?rev=6af21906e5934b638ceeabeb4137f41d&sc_lang_temp=en
1.4
•Project Management Institute Talent Triangle
– https://www.pmi.org/learning/training-development/talent-triangle
1.5
N/A
Week 2: A Deeper Dive into Project Management
2.1.2 Systems for Value Delivery
Projects are part of a system for value delivery within an
organization
• System for value delivery pertains to a collection of strategic
business activities aimed at building, sustaining and or
advancing an organization
• Components of a value delivery system create deliverables
that produce outcomes
Outcomes create benefits, benefits create value
• Value is something of worth, importance or usefulness of
something
• Value can be perceived by stakeholders in a variety of ways
• Projects produce value in a variety of ways, including
increased revenue
Projects that help increase revenue are valuable to businesses
• Projects that help reduce costs can also produce value
• Projects that focus on improving efficiency can add value by
increasing productivity and reducing waste
Projects can produce value by encouraging innovation within an
organization
• Sustainability projects can improve community relations and
promote social responsibility
Projects exist within a larger system, namely within the organization
• Organizational viewpoint of value delivery involves the
organization's internal environment, such as policies and
procedures, methodologies, frameworks, and their
governance structure
Governance framework is having a project management office in place
• It's important to know all the functions and roles of a project
• Key stakeholders are the drivers of value delivery
• Roles include providing oversight and coordination
Project manager is typically responsible for providing oversight and
coordination
• Product owner or customer provides business direction and
insight
• Sponsor is responsible for providing resources and direction
Organizational Structures and Project Delivery Value:
Functional Structure
•
o
• Employees grouped by specialized skills or functions
• Provides high level of expertise and specialization
• Can create silos and hinder communication and
collaboration
Project-Oriented Structure
• Employees organized around specific projects
• Project managers have full authority over project
resources and are full-time on the project
• Provides flexibility and responsiveness to changing
project needs
• Can create inefficiencies and duplication of effort when
resources are dedicated to multiple projects
simultaneously
Matrix Structure
• Leverages both functional and project-oriented
structures
• Employees assigned to both functional teams and
project teams
• Strikes balance between functional and project-oriented
structures
• Can create confusion over roles and responsibilities
and conflicts between functional and project managers
Subcategories of Matrix Organizational Structure
• Strong Matrix
▪
• PM has moderate to high authority and manages
budget
• Balanced Matrix
Additional NOTE
On the Exam > Assume that you have, at a minimum, a Strong Matrix
in place
2.2.2 Organizational Project
Management
Projects
• Temporary endeavor with a start and an end
• Create a unique product, service or result
• Managed by a project manager
• Produce deliverables that result in desired outcomes
Programs
• Related projects, subsidiary programs and program activities
• Managed in a coordinated way to achieve benefits
• Program manager responsible for coordinating and managing
related projects and programs
• Related projects rely on the same resources and have
interdependencies
• Focused on harmonizing related projects and ensuring
resources are not overtaxed
Portfolio
• Comprises of projects, programs, subsidiary portfolios and
operations managed as a group
• Managed by a portfolio manager
• Meant to help the organization make decisions about where
to allocate resources, how to prioritize investments and how
to manage risk
• Managed all shared resources and stakeholders
• Projects and programs have their own goals, timeline and
budget
• Part of the larger portfolio of projects that are intended to
improve the organization's strategic objectives
Organizational Project Management (OPM)
• Framework that provides direction for how portfolios,
programs, projects and other organizational work should be
prioritized, managed, executed and measured
• Aligned with strategic objectives, leading to consistency
• Improves project management practices
• Helps achieve the organization's strategic goals and desired
benefits
Relationship between portfolios, programs and projects
• Figure gives a comparative overview of portfolio programs
and projects along with operations
Organization's strategic goals typically housed within the
portfolio
• Peeling back the onion reveals projects and programs within
programs and portfolios
• Managing at the portfolio level helps make informed decisions
about where to invest resources, how to prioritize projects,
and how to manage risk
• Diversifying investments across multiple projects minimizes
the impact of unexpected delays or cost overruns on the
overall portfolio
Predictability increases product delivery value and overall
organizational performance
• Assumes OPM is in place
Project Management Office (PMO) can act as a natural liaison
between organizations, portfolios, programs, projects, and the
organizational measurement systems
• PMO can support programs and projects within a portfolio
• Key responsibilities of a PPMO would be to standardize
project-related governance processes, facilitate the sharing of
resources, methodologies, tools and techniques
• Having a PMO makes them a key decision maker and
stakeholder in projects
PMOs can be a stakeholder on projects
• They can lead knowledge transfer
• They may be the decision maker around terminating projects
and taking other necessary actions
Three major types of PMOs:
Supportive PMO:
• More consultative in nature
• Provides support, but has low degree of control in
managing projects
• Provides library of templates and ideas on managing
projects, but doesn't force adherence
Controlling PMO:
• Moderate degree of control
• Provides support, but requires adherence and
compliance to certain templates or techniques
Directed PMO:
• Directly manages projects
• Project managers are assigned and report to this type
of PMO structure with a directive
• Has a high degree of control
Additional Notes
There is No preferred type of PMO for the exam
You will Need to be able to recognize whether they are describing
supportive, controlling, or directed PMO.
2.3.2 - Breaking Down the Project
Work
Phases:
Predictive projects are divided into phases.
o Phases consist of segments of work for easier management
planning and control.
o Each phase may produce at least one deliverable, such as a
feasibility report.
o The number of phases can vary from project to project and
industry to industry.
o The duration of each phase can be dependent on the project
needs and resource requirements.
o Phases incorporate a phase gate review to check desired
outcomes and ensure deliverables are accepted.
o Phase Gates may be referred to as phase review, Stage Gate
Kill Point, phase entrance, or phase exit.
Progressive Elaboration and Rolling Wave Planning:
o Both are iterative and continuous planning processes.
o Progressive elaboration is the process of continuously
improving and refining project plans as more information
becomes available.
o Rolling wave planning is a form of progressive elaboration
where the project plan is developed in waves with each wave
building upon the previous one.
o Rolling wave planning allows for more detailed planning of
near-term activities while still allowing flexibility for later
stages of the project.
Project Lifecycle and Development Approach:
o The project lifecycle is the series of phases that a project
goes through from initiation to closure.
o The development approach refers to the methodology or
framework used to manage the project lifecycle.
o There are many different development approaches, such as
predictive, iterative, agile, and hybrid.
o Progressive elaboration and rolling wave planning help to
refine the project plan over time and are part of a larger
framework that includes the entire project lifecycle and the
development approach used to manage it.
2.4.2 Projects Do Not Occur in a
Bubble
Organizational Process Assets and Enterprise Environmental
Factors:
o Projects are impacted by internal policies, procedures,
methodologies, governance, and external factors like the
economy, competitive landscape, and legislative constraints.
o Organizational process assets and enterprise environmental
factors refer to these factors.
o Internal environment includes organizational process assets
that are unique to the organization, such as processes,
procedures, policies, organizational knowledge repositories,
including historical information and lessons learned.
Examples of processes, policies, and procedures are:
•
▪ Cost and scheduling policies
▪ Resource management policies and guidelines
▪ Templates and guidelines on change management
▪ Configuration management.
Examples of organizational knowledge repositories are:
•
▪ Configuration Management
▪ Knowledge Repositories
▪ Financial database repositories
▪ Lessons learned repositories
▪ Project files from previous projects.
External environment takes on the form of enterprise environmental
factors and includes internal and external factors that are generally
outside the control of the project team.
Internal factors include:
▪ Organizational culture
▪ Organizational structure
▪ Geographic distribution of facilities and resources
▪ IT and software
▪ Availability of resources
▪ Employee skilland capability.
External factors include:
•
o
▪ Marketplace conditions
▪ Social and cultural influences
▪ Regulatory environment
▪ Academic research
▪ Industry standards
▪ Physical environment.
Case Study: Marcus and Janelle's Home Renovation Project:
David, the contractor, is planning the renovation project while factoring in
the internal and external environment.
For organizational process assets, David needs to:
o Develop or follow standard operating procedures for
consistency and quality
o Use lessons learned from past renovation projects
o Use templates for project planning, scheduling, and reporting.
For enterprise environmental factors, David needs to Consider
o The physical environment or the local climate
o Energy efficiency
o Regulatory environment
o Access to resources
o Environmental impact.
For physical environment and local climate, David needs to:
o Choose materials that are not susceptible to mold or water
damage if Marcus and Janelle live in an area with high
humidity or frequent rain.
For energy efficiency, David needs to consider ways to improve
energy efficiency, such as:
o Adding insulation or
o Upgrading to energy-efficient appliances.
For regulatory environment, David needs to:
o Check local zoning and building codes to avoid any potential
legal issues
o Ensure that the renovation meets safety standards.
For access to resources, David needs to:
•
o Consider the availability of resources like electricity, building
supplies, and labor pools in the area.
For environmental impact, David needs to:
o Consider using sustainable materials or recycling materials
from the existing home to reduce waste.
2.5.2 Product Management: A Different
Kind of PM
Product management:
• Overseeing the development, marketing and distribution of a
product
• Understanding customer needs and defining product requirements
• Working with teams of designers, engineers and marketers to bring
the product to market
• Creating, maintaining and developing product through its lifecycle
Product lifecycle:
• A series of phases that represent the evolution of a product from
concept through delivery, growth, maturity, and retirement
Example: Medical device in the healthcare industry:
Growth stage:
• The device is adopted by more hospitals and clinics
• Its popularity increases as the company ramps up
production to meet the increasing demand
Maturity stage:
• The device becomes a standard treatment option for
the condition it was designed to treat
• Sales may begin to level off as the market becomes
saturated
Retirement stage:
• Newer and more advanced medical devices enter the
market, and the demand for the original device starts to
decline
• The company may phase out the device or offer it at a
reduced price or only offer it at certain clinic locations
Product management vs. project management:
o Both involve managing resources and working towards a
specific goal
Product management:
o More focused on the big picture developing a product
o Long-term and customer-focused
o Benefits-driven product teams engage in continuous
development
o Goal is to have stable teams
Product management:
o Short-term projects with defined objectives
o Success is measured by meeting the constraints such as
cost, scope, time, and quality
o Goal is to deliver value
o Products and projects are closely related, but they are not the
same thing:
o A project is a temporary endeavor with a defined beginning
and end that is undertaken to create a unique product,
service, or result
o A product is a tangible or intangible item that is produced
through a project
o A project is a means to an end, while a product is the end
itself
o There can be a significant overlap between products and
projects
Programs and projects in the product lifecycle:
• Programs and projects can create or enhance specific components,
functions, or capabilities with the goal of adding value to the end-
users or the organization
• Programs can encompass the full lifecycle of a product or service to
manage the benefits and create value for the organization
• Programs or projects can be initiated at any point in the product
lifecycle, from creating a new product to retiring an existing one
Product manager vs. project manager:
Product manager:
• Drives the development of products
• Prioritizes initiatives and makes strategic decisions about what gets
built
• Focuses on business objectives, measurable goals, and positive
outcomes
• Sometimes considered the CEO of a product line
Project manager:
• Oversees previously approved and developed plans
• Manages schedules and resources to make sure things get done
• Plays an essential part in defining the project plan and successfully
executing according to plan
• Focuses on the successful completion of a specific project
Projects:
• Short-term and temporary
• Defined objectives and scope as progressively elaborated
throughout the lifecycle
• Success is measured by the product and product quality meeting
timelines, staying within budget, and meeting customer satisfaction
and end-to-end achieving the intended outcomes
• Funding is largely determined upfront based on initial estimates,
and updates are based on actual performance and submission of
change requests.
2.1
•
o Systems for Value Delivery
- https://depositphotos.com/125588290/stock-photo-
teamwork-of-businesspeople-work-together.html
o Value - https://depositphotos.com/5641515/stock-photo-
dictionary-definition-of-the-word.html
o Organizational Viewpoint of Value Delivery
- https://depositphotos.com/203911906/stock-photo-
business-process-management-workflow-automation.html
2.2
•
o Relationship among Projects, Programs & Portfolios -- A
Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute,
Figure 1-2
2.3
•
o Phases – https://depositphotos.com/575054456/stock-photo-
plan-phases-project-management-board.html
o Progressive Elaboration
– https://depositphotos.com/170231270/stock-photo-file-
selection-management-and-organization.html
2.4
•
o The Project Environment (bubble)
– https://depositphotos.com/19726905/stock-photo-digital-
information.html
o Home Renovation Project
- https://depositphotos.com/80141498/stock-photo-do-it-
yourself-and-home.html
2.5
•
o Product Management
- https://depositphotos.com/101148238/stock-illustration-
product-management-mind-map.html
o How Product Overlaps With Projects - PMI PMBOK® Guide
7th Edition Figure 2-4
Week 2 References
2.1
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
o Process Group Practice Guide, Project Management Institute
2.2
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
2.3
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
o Process Group Practice Guide, Project Management Institute
2.4
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
o Process Group Practice Guide, Project Management Institute
2.5
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
Week 3: Ways of Working - The "Right" Approach
3.1.1 Continuum of Project
Management- Video
Continuum of Project Management -
Lesson Summary
There is no right way to manage
projects, but it's about choosing the
right approach to meet project
goals.
The Continuum of Project Management Ranges from Predictive to
Adaptive Approaches
Predictive project management is a linear sequence of project phases,
with each phase being completed before moving on to the next.
o Best suited for projects with well-defined objectives and stable
requirements.
Adaptive project management involves an iterative and incremental
approach to project delivery, where requirements and solutions are
evolving.
o Assumes change is inevitable and that projects must be flexible
enough to adapt to changing requirements.
Hybrid approaches combine predictive and adaptive elements to balance
predictability with flexibility.
o Leverages the tools and techniques of both predictive and
adaptive and is well suited for fixed requirements and evolving
requirements.
The approach chosen depends on factors such as degree of change and
frequency of delivery
o Low degree of change and low frequency of delivery,
predictive approach makes the most sense.
o High frequency of delivery and high degree of change, agile
or adaptive makes the most sense.
o Low degree of change but high frequency of delivery, iterative
approach is best.
Related terms in PMP exam
Methodology
• Refers to a set of principles, tools, and practices used
to guide project management activities
• Provides a framework for project management and
includes processes and procedures for planning,
executing, monitoring, and controlling project activities
Development approach
• Refers to the overall strategy used to deliver a project,
which can be either predictive or adaptive
Predictive approach
• Assumes that the project can be fully planned upfront
and that changes can be managed through a formal
change control process
Adaptive approach
• Assumes that change is inevitable and that projects
must be flexible enough to adapt to changing
requirements
Project lifecycle
• Refers to the phases or stages that a project goes
through from initiation to closure
• Each lifecycle phase has specific objectives,
deliverables, and stakeholders
Understanding the differences between these terms is crucial for PMP
exam success and effective project management in the real world
PMI concedes that these terms are confusing and provides definitions on
page 33 of Section two of the PMBOK Guide seventh Edition
Home renovation project case study
• Marcus and Janelle are motivated to complete the project within
eight months and see mid-course results to provide feedback to
their contractor
• Interested in using a combination of traditional and agile project
management concepts to ensure success
Examples of predictive tasks
• Developing a project plan
• Subdividing work into project phases using progressive
elaboration and rolling wave planning techniques
• Creating a project schedule using Gantt charts to track
progress
• Monitoring and controlling the project using Earn value
management
Examples of adaptive or agile tasks
• Regular collaboration with homeowners to ensure
evolving needs and requirements are met
• Regular stand-up meetings to discuss progress and
identify roadblocks
• Prioritizing project requirements based on importance
and value to the homeowners
3.2.1 Project Management In Between
The two types of project lifecycles under adaptive or change -
driven environment are iterative and incremental lifecycles.
Both lifecycles are flexible and adaptable to manage projects,
especially when requirements are subject to change, and
allow stakeholders to provide feedback throughout the
project.
Iterative lifecycle:
• Improves the product of results through successive
prototyping and/or providing proof of concept.
• Allows for feedback for unfinished work and focuses on
optimizing learning rather than speed of delivery.
Incremental lifecycle:
• Provides finished deliverables that the customer may be able
to use immediately.
• It's a subset of the overall solution, and the goal is speed of
delivery.
The iterative lifecycle is like a cycle of experimentation and discovery,
involving repeating a series of phases or steps, with each iteration
building upon the previous one.
• Each iteration provides an opportunity for feedback and
adjustment, allowing the project team to refine the project's
scope, schedule, and budget as they move forward.
Incremental lifecycle is like breaking the project down into smaller
phases, with each phase being a small project within the larger project,
having its own set of requirements and deliverables.
• By breaking the project down into smaller, manageable
chunks, you can avoid the overwhelm of taking on the entire
project at once.
Agile is both iterative and incremental, combining both lifecycles to
adapt to high degrees of change and deliver project value more
frequently.
• Agile teams work in iterations to define planning and review
points and determine the most appropriate schedule for
planning product reviews and retrospectives.
• Incremental delivery uncovers hidden or misunderstood
requirements.
3.3.1 Which Approach Do I Choose?
The project approach can depend on the type of project
deliverables produced
• The type of deliverables and development approach can be
influenced by the cadence and frequency of deliverables
• Deliverable and development approach and cadence determine the
project lifecycle and its phases with delivery cadence
Delivery cadence refers to the timing and frequency of project
deliveries
• Single delivery occurs at the end of the project
• Multiple deliveries occur at different times throughout
the project
• Periodic deliveries occur at fixed delivery schedule
points
• Continuous delivery is the practice of delivering feature
increments immediately to customers
Project needs refer to the resources, materials, information, and
personnel required to complete a project
• Project needs can vary depending on the type and
scope of the project
• Identifying and prioritizing project needs is essential for
successful completion of the project
All projects aim to deliver value, and the selected approach determines
when deliverables will be released to the business customer or end-
users
• Projects that deliver the bulk of their deliverables at the
end of the project lifecycle generate value after the
initial deployment.
3.4 Case Studies
Spotify uses Squad Framework
o Small autonomous teams
o Iterative development cycles
Amazon uses an iterative approach
• Releases minimum viable product (MVP)
• Makes iterative improvements based on customer feedback
NASA used an iterative approach to design and build the Mars
rover
• Divided project into multiple iterations
• Each iteration focused on a specific aspect of design
• Produced a working prototype that was tested and evaluated
before moving on
Agile techniques used in classrooms
• Teachers use Agile to create a culture of learning
• Scrum framework used in high schools in the Netherlands
Agile project management used in COVID-19 vaccine
distribution efforts
• Allows for continuous adaptation to changing circumstances
• Rapid decision making
Emergent Agile teams quickly identified and responded to
issues during COVID-19 vaccine distribution
• Effective collaboration
• Adjusted plans in real time
Agile elements of home renovation project
• Increase collaboration with homeowners
• Create high-level project plan prioritizing homeowner
preferences
• Create a backlog of features
• Homeowners prioritize features for each iteration
• Create a schedule of iterations (usually two weeks)
3.5.1 Which to Choose - Your Turn!
Agile suitability filters are a set of criteria used to determine
whether Agile methodology is a good fit for a project
These filters help project managers and teams evaluate
project characteristics.
Factors in the filters include
▪ Project complexity
▪ Uncertainty of customer involvement
▪ Team experience.
The filters help project managers determine whether Agile or
a predictive approach would be more appropriate for the
project.
•
o The filters should not be used to definitively include or
exclude a specific approach.
o Categories in the filters include culture, team trust, team size,
team experience with Agile, project criticality, and rate of
change.
o Project managers should use their judgment in determining
the best approach for the project.
o The filters are a tool to evaluate the likelihood of Agile
success based on project characteristics.
o Results are plotted on a radar chart, and clusters of values
around the center indicate a good fit for Agile.
Image Citations
3.1
•
o Which project management approach is right?
- https://depositphotos.com/
o Agile Practice Guide, Project Management Institute –Figure
3-1. The Continuum of Life Cycles (Page 19)
3.2
• Iterative and Incremental Life Cycles
- https://depositphotos.com/224667910/stock-photo-project-life-
cycle-icons-steps.html
• Agile Practice Guide, Project Management Institute, Figure 3-3 & 3-
4
• How does Agile fit in this?
- https://depositphotos.com/217458408/stock-illustration-vector-
illustration-agile-development-workflow.html
3.3
• What approach do I choose? - https://depositphotos.com/
3.4
• Spotify- https://newsroom.spotify.com/media-kit/logo-and-brand-
assets/
• Amazon
- https://www.reuters.com/resizer/zaeweFB6nKBTh1Hs4nWleMlVSv
c=/960x0/filters:quality(80)/cloudfront-us-east-
2.images.arcpublishing.com/reuters/GHON6BMTCRPMFH3GYJTGZ6C
RL4.jpg
• NASA - https://www.nasa.gov/audience/forstudents/5-
8/features/symbols-of-nasa.html
• Agile in Education - https://depositphotos.com/148496823/stock-
photo-working-together-at-elementary-school.html
• Agile: Covid-19 - https://depositphotos.com/stock-photos
• Home Renovation Project
- https://depositphotos.com/80141498/stock-photo-do-it-yourself-
and-home.html
•
Week 3 References
3.1
• A Guide to the Project Management Body of Knowledge (PMBOK®
Guide) 7th Edition, Project Management Institute
• Agile Practice Guide, Project Management Institute
3.2
• Agile Practice Guide, Project Management Institute
3.3
• A Guide to the Project Management Body of Knowledge (PMBOK®
Guide) 7th Edition, Project Management Institute
3.4
• Spotify engineering culture (part 1)
• What is Amazon's approach to product development and product
management? – Quora Q&A
• NASA.gov
• Adapting agile development practices for hyper-agile environments:
lessons learned from a COVID-19 emergency response research
project
• Most Influential Projects, PMI 2021
3.5
• Agile Practice Guide, Project Management Institute
o For full details on the Agile Suitability Filter, refer to pages 125-
139
Week 4: Agile - The Basics
4.1.2 Agile History Mystery
Agile Project Management History:
o Agile has its roots as far back as the 1930s when Walter
Stewart conceptualized short cycle projects to improve
quality.
o In 1970, Dr. Royce published "Managing the Development of
Large Software Systems," suggesting the Waterfall method is
ineffective and would need to iterate at least twice to be
successful.
o In 1986, the Harvard Business Review publishes "The New
Product Development Game," an article that many Agile
practitioners are familiar with as they learn Agile principles.
o In the 1990s, Jeff Sutherland and Ken Schwager create a
time boxed approach called Scrum.
o In 2001, the Agile Manifesto was created, creating Agile
methods and the Agile Alliance.
o In 2010, the US Department of Defense requires Agile
techniques on all IT projects.
Agile Manifesto:
o The Agile Manifesto is a set of guiding values and principles
that serve as the foundation of Agile methodologies.
o The manifesto was created in 2001 by a group of 17 software
development practitioners who wanted to promote a more
flexible and collaborative approach to project management.
o The manifesto emphasizes four core values: individuals and
interactions over processes and tools, working software over
comprehensive documentation, customer collaboration over
contract negotiation, and responding to change over following
a plan.
o The values are supported by 12 principles that provide
practical guidelines for implementing Agile methodologies.
Agile Mindset:
•
o The Agile Manifesto provides the foundation for the Agile
mindset, which is centered around the four core values and
guided by the 12 principles.
o The Agile mindset is not just a set of values and principles,
but also a way of thinking and behaving that is reflected in
different practices.
o Agile practitioners decide on the best practice to use that
meets the needs of the project.
The four core values of the Agile Manifesto are individuals and
interactions over processes and tools, working software over
comprehensive documentation, customer collaboration over contract
negotiation, and responding to change over following a plan.
4.2.2 The Agile Development Lifecycle
Agile Model
• Product owner gathers input from customer and stakeholders
• Features are stored in the product backlog
Sprint is a time boxed period for completing tasks
▪ Usually lasts 1-4 weeks, set at 2 weeks in industry
practice
▪ Development team estimates time needed for each
feature
▪ Sprint backlog contains tasks to be completed during
the sprint
▪ Daily stand up meetings are held to discuss progress
and plan work
Team Facilitator/Scrum Master
• Responsible for ensuring daily stand up meetings occur
• Removes impediments to progress
Potentially Skippable Product Increment
• Delivered at the end of each sprint
o
• Should be working and fully tested
• Team shows completed work to customer for
acceptance
Sprint Review Meeting
• Increment of software is delivered to the system
• Sprint retrospective allows team to reflect on recent
sprint and improve process
Time Box
• Time is used as a restraint
• Core aspect of Agile and Scrum
o
• Ensures appropriate time is spent planning without
waste in planning process
4.3.2 Common Agile Frameworks
Agile Frameworks:
Scrum Framework
o Widely used Agile framework for managing complex projects
o Promotes collaboration, transparency, and continuous
improvement
o Consists of roles, events, artifacts, and rules
o Runs on time boxes of one month or less called sprints
o Scrum team comprises of the product owner, the
development team and Scrum Master
Extreme Programming (XP)
o Focuses on software development best practices for
delivering large amounts of software in the shortest amount of
time
o Based on frequent cycles and core values include simplicity,
communication, feedback, courage, and respect
o Uses metaphors to explain designs and create a shared
technical vision
Kanban Method
o Derived from the lean thinking principles
o Enables and promotes the visualization and flow of work
o Organizes work into small sprints and leverages the use of
Kanban boards to visualize and monitor the work
Scrumban Dynamics
•
o Uses Scrum as a framework and combines it for process
improvement
o Work is organized into small sprints and leverages the use of
combined boards to visualize and monitor the work
o No predefined roles and teams retain their current roles
Systems Development Method (DSD)
o Delivery framework designed to add more rigor to existing
iterative methods
o Emphasis on constant driven delivery
Agile Unified Processor (Agile UP)
o Simplistic and understandable approach to developing
business application software using Agile techniques and
concepts
Scaling Frameworks
o Allow organizations to apply Agile techniques across multiple
teams in a large organization
o Examples include Scaled Agile Framework (SAFe), Large-
Scale Scrum (LeSS), and Disciplined Agile (DA)
Scrum of Scrums (SoS)
o Two or more Scrum teams need to coordinate their work
rather than function as one single Scrum team
o A representative from each team attends a meeting with the
other team representative, typically 2 to 3 times per week
o Goal is to ensure that the teams are coordinating work and
removing impediments to optimize the efficiency of all teams
Choosing a Framework
o Frameworks can be used as is or combined
o Adapt to what works best for the situation and environment
o Some approaches are centered on a single project activity,
while others focus on coordination and collaboration with
multiple teams at the program or portfolio level.
4.4.2 MythBusters: Common Myths
About Agile
Agile Myths and Misconceptions
No Planning
• Planning is always present in agile and predictive projects
• Agile teams plan and replan as more information becomes
available (just-in-time planning)
• Iterative approaches plan prototypes and proof of concept
• Incremental approaches plan to deliver success of subsets of
the overall project which inform future project work
No Documentation
• The Agile Manifesto values working software or
comprehensive documentation
• Comprehensive documentation is not typically created, such
as detailed plans and project documents (e.g., assumptions,
law, cost estimates, RACI charts)
• There is still enough documentation that happens in Agile
projects such as producing a product roadmap, product
backlog, sprint backlog, and Agile Project Charter
• Agile teams use information radiators to document progress
(e.g., burn charts, impediment boards, task boards)
No Need for Project Manager
• All agile teams need servant leadership, project manager,
team facilitator, Scrum master, etc.
• Agile teams need a servant leader with skills of facilitation,
coaching, and impediment removal
• The PM's role is to build a collaborative decision-making
environment and ensure the team has the ability to effectively
respond to changes
Requesting Changes Anytime
• Agile processes harness change for the customer's
competitive advantage
• The product owner is empowered to make day-to-day
decisions around changes and ensures that those changes
are reflective of the business goal
• Scope creep can occur, and changes are implemented at the
start of the next iteration or sprint, not during the sprint itself
Technical Skills Valued over Interpersonal Skills
• Interpersonal skills are necessary to adapt to the dynamic
nature of Agile
• All Agile team members need interpersonal skills
• Agile team members need the ability to respond well to
changes and adapt to each other
Hybrid Project Management is a Sign of Poor Agile
Implementation
• Agile is about customer-based delivery on a frequent basis
• Incrementally transitioning ways of agile working can benefit
the organization
• Comprehensive documentation is often required on U.S.
federal contract projects
4.5.3 Triangle of Constraints in
Predictive and Agile Projects
Traditional Project Management Triangle:
• Also known as Triangle of Constraints or Iron Triangle
• Time, cost, and scope are placed at the corners of the triangle
• Scope is fixed while cost and time are variable
• Proposed by Dr. Martin Barnes in 1969
• Constraints are considered iron as changing one impacts the others
Agile Inverted Triangle of Constraints:
• Inverts the traditional project management triangle
• Time and cost are fixed, and scope is variable
• Agile project management focuses on delivering value to the
customer through a flexible and adaptive development process
• Helps project managers and development teams prioritize the most
important aspects of the project and make tradeoffs when
necessary
Balancing the Three Key Constraints:
• Three key constraints are time, cost, and scope
• Project managers need to balance these constraints to deliver
value to the customer while staying within the project's limitations
• Balancing these constraints allows for a more flexible, collaborative,
and adaptive development process
• Such a process can respond to changing requirements and deliver
value quickly.
Week 4 Image Citations
4.1
• Agile Mindset - https://depositphotos.com/634089522/stock-
illustration-agile-mindset-framework-values-principles.html
4.3
• Common Agile Frameworks
- https://depositphotos.com/174148016/stock-photo-scheme-of-
agile-methodology-scrum.html
• Scrum Framework - https://depositphotos.com/81381486/stock-
photo-image-of-scrum-process-and.html
• eXtreme Programming
- https://depositphotos.com/438377656/stock-illustration-extreme-
programming-software-development-methodology.html
• Kanban Method - https://depositphotos.com/
• Scrumban - https://depositphotos.com/635932728/stock-photo-
agile-business-team-using-kanban.html
• Which Framework? - https://depositphotos.com/484406572/stock-
photo-focused-and-concerned-black-man.html
4.5
• Dr. Martin Barnes
• Iron triangle project management and agile, Atlassian
Week 4 References
4.1
• Manifesto for Agile Software Development (Agile Manifesto)
4.3
•
o Agile Practice Guide, Project Management Institute
Week 5: Tailoring to Meet the Project Needs
5.1.2 What Tailoring Is... And Is NOT
Tailoring project management processes
• Appropriate combination of inputs, tools and techniques
• Outputs and lifecycle phases to manage project
• Unique characteristics of each project in its context
Collaboration with project team, sponsor, and organizational
management
• Choosing the right approach and using the right tools
and techniques
Organization-specific project management methodologies and
approaches
• Counter to what's better practice
Definition of tailoring according to PMBOK
• Deliberate adaptation of project management approach,
governance and processes
• Understanding of project context, goals and operating
environment
PMBOK's entire section dedicated to discussion on tailoring
• Facets of projects that can be tailored
• Lifecycle and development approach processes
• Engagement tools, methods and artifacts
• Flexibility to pick and choose the right tools, methods and
artifacts for the project
• Mindful selection and adjustment of multiple project factors
• Being intentional with project selection
• Tailoring should only be done if it makes sense for the project
• Haphazard decision-making should be avoided.
The project sponsor's expectations are a factor to consider when
planning a project, but they are not a factor to consider when
tailoring the project management methodology. The project
management methodology should be tailored to fit the specific
needs of the project, not the expectations of the project sponsor.
5.3.2 Why Tailoring Occurs
ailoring is the process of adapting project management processes,
methods and tools to meet the specific needs and requirements of a
project.
Not all projects are alike and applying a one size fits all approach to
project management may not be effective.
Tailoring occurs on projects for several reasons:
Projects vary in their:
•
• Size
• Complexity
• Risk
• Scope
• Stakeholder needs.
Organizations have their own culture, values and norms which
influence the way projects are managed.
Projects involve various stakeholders such as customers,
sponsors, team members, and suppliers who have different
expectations and requirements.
Projects are constrained by limited resources, such as time,
budget and personnel.
Projects are influenced by external factors such as legal,
regulatory, economic and technological factors.
Tailoring ensures that the project management approach is appropriate
for the unique characteristics of the project and meets stakeholder
expectations while optimizing the use of available resources and
minimizing waste.
5.4.2 The Tailoring Process
Four key steps to the tailoring process:
1. Select approach:
• Determines the development approach used for the
project.
• Project teams apply their knowledge of the product
delivery cadence and awareness of the available
options to select the appropriate approach.
2. Tailor for the organization:
• Project teams need to ensure that they are adhering to
organizational policies, processes, and procedures.
• Tailoring to the organization may involve removing or
adding certain elements into the approach to make it
suitable for the individual organization.
3. Tailor for the project:
• Through assessment, the team can determine how they
want to tailor their project efforts around engaging
stakeholders and use of processes and tools.
• Tailoring may involve removing or adding certain
processes and tools to make the approach suitable for
the project.
4. Implement ongoing improvement:
• Tailoring is an ongoing process that occurs throughout
the project lifecycle as project conditions change.
• Project managers may need to adjust their project
management practices to ensure that the project
remains on track and meets its objectives.
• Review points, gates, and retrospectives can provide
opportunities to inspect and adapt the process,
development approach, and frequency of delivery by
implementing ongoing improvement.
Suitability filters:
• Help project teams determine where the product
has the attributes that lend themselves toward
Agile, or should it be more predictive or maybe
somewhere in between with hybrid development
approach.
Tailoring to the organization:
▪
• May encompass meeting certain quality or safety
guidelines, or perhaps the projects are performed
under contract.
• May involve removing or adding certain elements
into the approach to make it suitable for the
individual organization.
• Involves asking key questions around the
attributes that influence tailoring for the project.
Use of processes and tools:
• Through assessment, the team can determine
how they want to tailor their project efforts around
engaging stakeholders.
• Take note of how the figure is depicting the Xs for
removals and dotted boxes for the addition of
potential processes and/or tools.
Continuous evaluation:
• Tailoring is not a one-time event, but rather an
ongoing process that occurs throughout the
project lifecycle as project conditions change.
• The team will go through continuous evaluation
about their approach to the project work.
Progressive elaboration:
• Illuminates the appropriate approach, tools, and
processes used.
• Review points, gates, and retrospectives can
provide opportunities to inspect and adapt the
process, development approach, and frequency
of delivery by implementing ongoing
improvement.
Be careful about taking things away:
• Agile methodologies require a high level of
stakeholder involvement and collaboration
throughout the project lifecycle.
• Removing things without fully understanding or
addressing their counter-balanced practice may
create more problems than it solves.
Impacts of changes:
• When tailoring an Agile project, it's important to
understand the impacts of the changes being
made.
• Reducing the number of sprints or eliminating
certain agile ceremonies can affect the project
timeline, quality, and overall success.
Recommended reading:
• Pages 121 through 123 of the Agile Practice Guide.
5.1
• Tailoring Definition - https://depositphotos.com/453901934/stock-
photo-definition-business-team-hands-work.html
• PMBOK® Guide 7th Edition - https://www.pmi.org/pmbok-guide-
standards/foundational/pmbok
• Tailoring Do’s and Don’t’s
- https://depositphotos.com/94945238/stock-photo-mistake-in-
doing-the-task.html
5.3
•
o Different projects
- https://depositphotos.com/137998054/stock-illustration-
idea-creativity-conceptual-vector-illustration.html
o Project Characteristics
- https://depositphotos.com/195995170/stock-photo-
business-data-analytics-management-connected.html
o Organizational Culture
- https://depositphotos.com/21912905/stock-photo-business-
and-organizational-diagram.html
o Stakeholder Engagement
- https://depositphotos.com/388515062/stock-illustration-
single-continuous-line-drawing-young.html
o Resource Constraints
- https://depositphotos.com/195657128/stock-photo-
business-man-with-an-open.html
o Environmental Factors
- https://depositphotos.com/317561318/stock-photo-pestel-
analysis-method-text-with.html
5.4
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
–Figure 3-7 The Tailoring Process (Page 145)
Week 5 References
5.1
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
5.3
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 6th and 7th Edition, Project Management
Institute
5.4
•
o A Guide to the Project Management Body of Knowledge
(PMBOK® Guide) 7th Edition, Project Management Institute
o Agile Practice Guide, Project Management Institute