ULLAS CHUGH
Senior Management Professional with a proven record of exceeding profitability & strategic goals and
augmenting business operations; targeting assignments in Operations Management & Process Excellence with
an organization of high repute.
Profile Summary
Senior Operational Manager, with nearly 8 years of rich experience in directing entire gamut of Plant ,Logistics
Operations, Fulfillment Center & Quality Operations, Central Productivity Services and Customer Relationship
Management
Lead Factory Planning & Improvement Group (FPIG) for Signa commercial vehicle cabins
Excellence in enhancing operations, optimizing resources & capacity and escalating productivity & operational efficiencies
Rich exposure in Client Relationship Management; assisting clients with the queries and arranging meetings with the
vertical heads in the company
Steered efforts for bringing continuous efficiencies in expenditure through operational controls & technology initiatives
along with driving initiatives and P&L Management
Skilled in managing production activities involving resource planning, in-process inspection and coordination with
internal / external departments for timely delivery of finished products; effectively coordinating for audits like Process
Audits, Product Audits, TQMI Audits, WCQ Audits, IATF Audits, Material Audit and so on to improve best process driven
practices and ensure high-quality product standards
Spearheaded entire gamut of Problem-solving Projects through structured approach impacting product COPQ, IPTV & EPV
Leading Fulfillment Center operations in Uttarakhand areas and accountable for dispatches, inventory management and
inbound/outbound operations
Leading warehouse operations in North Zone and instrumental in floor related initiatives
Acquired multiple badges and ACES awards during company tenure
Excellent communication & interpersonal skills with proven success in interfacing with customers, supplier and co-workers
Core Competencies
Strategic Planning & Leadership Operational / Manufacturing Excellence Production Planning & Control
Budgeting & Expense Control Quality Assurance & Control Inventory Optimization/Management
Process & Product Audit Continuous Process Improvement Team Building & Leadership
Soft Skills Education
Collaborator
2016 B.Tech. in Mechanical Engineering from
Communicator Thapar University, Patiala
Planner
2011 12th from CBSE Board
Logical
Analytical
2009
10th from CBSE Board
Certifications
Bagged certification for Six Sigma Advanced Structured Problem-solving Approach by external training certifying agency
- Learnex Consulting Pvt. Limited in Sep’19
Received certification for MOST (Maynard Operations Sequence Technique) from UMAS Consulting services
Attained certification for Cost Reduction & Value Engineering Workshops by the company for the contributions made
Work Experience
Aug’16-Jul’23 with TATA Motors Limited and Since Aug’23 with Delhivery Pvt Limited
Growth Path & Deputations:
Aug’16-Aug’17 as Graduate Engineer Trainee (GET) at TATA Motors, Pantnagar
Aug’17-Jun’19 as Assistant Manager - Line Manager for Trim Cabin Line at TATA Motors, Lucknow
Jun’19-Sep’21 as Senior Operational Manager at TATA Motors, Lucknow
Sep’21-Jul’23 as Senior Manager in Central Productivity & Process Excellence at TATA Motors, Pune
Since Aug’23 as Senior Manager in Warehouse and Fulfillment Centre at Delhivery Pvt Ltd,Chandigarh
Key Result Areas:
Assuring proper implementatio n of dispatches/ inventory, process as well as quality control & inspection techniques to
achieve product excellence at the lowest overall costs and streamlining planning , design and operations of new Fulfillment
Centers operation in the area
Working on Lean Manufacturing Concepts focusing on optimum utilization of resources, implementing Kaizens and 5S for
continual improvements thereby ensuring efficient productive manpower with result-oriented strategy to meet production
targets
Improving productivity & efficiency in manufacturing and logistics operational processes; ensuring that the overheads are
effectively controlled through optimum use of personnel, materials, machinery and time
Leading Shop Daily Work Management Ladder with daily key focus on parameters related to Safety, Quality, Delivery,
Productivity, Cost and Environment (SQPDCME) to ensure improving Business Continuity Plan (BCP)
Designing & implementing systems & procedures for facilitating smooth functioning of overall operations & enhancing
operational efficiency with adherence to the key metrics
Ensuring that the company achieves its corporate objectives through development of robust and innovative processes
for productivity enhancement through realizable target setting and monitoring
Tracking shop floor related cost related parameters on daily basis like rejection cost, tool cost, indirect material cost & power
cost impacting direct/indirect cost of organization and action planning of high incurred value items
Heading a team responsible for update of line running documents like Work Instructions Sheets, SOP, Control Plan, One Point
Lesson Sheets (OPL), Voice of Customer, Safety Instructions Sheets, Audit Related Documents and so on for better On Job
Training, learning and experience to team persons
Administering business operations with key focus on bottom line profitability and satisfaction by ensuring optimal utilization
of resources
Spearheading the entire operations as per the goals of organization; developing new initiatives to create budget & annual
operating plan (AOP) to support the strategic directions
Projects done as Assistant Manager - Line Manager for Trim Cabin Line:
Worked on Project ‘Reduction in Blower Rejection & Defects’ through advanced Structured Problem-Solving (SPS) Six Sigma
DMAIC Cycle in a structured manner with application of advanced problem-solving tools and other Minitab software
analysis techniques bringing out the cost saving of Rs. 80 Lakhs saving tangibly and resolution of blower related defects to
achieve good quality
Projects done as Graduate Engineer Trainee (GET):
Pick to Light Poka-Yoke system implementation in kitting trolley to ensure that no incorrect part is fed on the line
Rejection Cost Saving of A- Class cabin parts through package improvement, handling and storage process improvements
through GEMBA analysis
Internship
Jan’15-Jul’15 with TATA Motors, Pantnagar as Corporate Intern
Major Project Undertaken:
Worked on MOST (Maynard Operations Sequence Technique) for SMH revalidation, learnt lean concepts, line balancing &
productivity improvement. Acquired rich knowledge on SAP portal and daily system related work management procedures
IT Skills
SAP, Minitab, Power BI and MS Office Suite
Personal Details
Date of Birth: 26 th June 1992
Languages Known: English, Hindi and Punjabi
Current Location: Chandigarh
