Cidms Module 11
Cidms Module 11
MODULE 11
Infrastructure delivery
MODULE 11 Infrastructure delivery
MODULE PURPOSE
This module describes the infrastructure delivery management framework applicable to municipalities and municipal entities.
Specifically, this module:
1. Describes the control framework for infrastructure delivery management, based on the National Treasury Standard for
Infrastructure Procurement and Delivery Management (SIPDM); and
2. Provides guidance with respect to the infrastructure delivery management process.
WHY
The infrastructure delivery management system presented in this module ensures:
1. Proper planning and preparation translates into minimal project disruptions and successful outcomes;
2. Constant focus on value creation; and
3. Management of quality.
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Infrastructure delivery MODULE 11
CONTENTS
Module 11 Infrastructure delivery
II
MODULE 11 Infrastructure delivery
LIST OF
Tables that appear in this toolkit
III
Infrastructure delivery MODULE 11
IV
MODULE 11 Infrastructure delivery
The control framework for infrastructure delivery was defined in Figure 9.1 in Module 9. The process commences with project
initiation (Stage 0), followed by nine stages culminating in package completion at stage 9. There are a total of nine stage
gates, each with a defined end-of-stage deliverable, described in Table 9.1.
The project or programme proposal will take the form of an initiation report that shall as a minimum:
Provide a project Outline key issues Outline options Indicate the Provide the
description and and solution that were high-level estimated project
high-level scope of options that were evaluated business case cost and indicative
work interrogated high-level schedule
However a project or programme proposal is included in a sectoral asset management plan, it must be appraised using documented,
objective decision criteria. Objective decision criteria can include factors such as city strategic objectives, legislative compliance,
national, provincial or regional priorities, risk exposure and reduction, financial justification and level of stakeholder support.
Guidance on deciding objective decision criteria is provided in Module 8. The decision-making criteria, findings, assumptions and
recommendations shall be documented in the initiation report. Stage 0 is completed when the initiation report is accepted.
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Sectoral asset management plans shall present a lifecycle plan for an asset portfolio(s) as defined in the city’s asset management
strategy, and this lifecycle plan shall present, amongst other items, programmes, projects or packages that require implementation
over a 30 year period, with sufficient level of confidence for inclusion in the medium term expenditure framework. Such a lifecycle
plan shall, for each programme, project or package:
Projects and programmes are generally and preferably included The strategic asset management plan therefore prioritises
in sectoral asset management plans through acceptance of and optimises the basket of project, programme and package
initiation reports and represent the capital and operating proposals as presented in sectoral asset management plans,
requirements of specific services and asset portfolios. The within funding limits, considering amongst others city strategic
decision to include projects or programmes into the sectoral objectives and spatial priorities and by prioritising projects
asset management plans was based on objective decision and programmes through corporate objective decision
criteria used to assess the viability of projects and programmes. making criteria. The instrument used to prioritise projects and
The totality of needs from various sectors, services and asset programmes at corporate level is the multi-criteria analysis
portfolios across the municipality may however exceed available framework presented in Module 8.
budget in the short to medium term. It is also possible that
Following prioritisation in the strategic asset management plan,
whilst individual projects or programmes at sector level may
sectoral asset management plans are aligned to the strategic
have merit, they may not support or may even contradict city
asset management plan, and both sets of plans are approved, at
strategic objectives, requirements or initiatives.
which point stage 1 is complete.
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The municipality or municipal entity needs to develop a delivery management strategy that indicates how needs are to be
met for each category of spend through delivery mechanisms such a public private partnership, another organ of state on an
agency basis, another organ of state’s framework agreement, own resources or own procurement system.
The delivery management strategy is informed by a spend and by organisational and market analysis. Note that delivery management
strategies can be established at city-level, service or asset portfolio level, project or programme level, or even regional level. At the
city level, the delivery management strategy will state high-level preferences, objectives and directives applicable to the range of
infrastructure services and asset portfolios under the control of the municipality. Examples of preferences, objectives and directives
at the city level can include (this is neither an extensive nor synthesised list, but merely options and examples, elements of which
may or may not be relevant in the context of a particular city):
• Increase control over the infrastructure value chain to • Transfer infrastructure financing risks to the private sector, to
limit the city’s risk exposure to upstream provider shocks, the extent possible.
whether in supply capacity, cost or both (e.g. invest in energy • Minimise stock-holding by establishing suitable contracts
generating capacity, or bulk water storage and abstraction). and delivery arrangements with the supplier community.
• Invest in green infrastructure and closed-loop infrastructure • Optimise the maintenance capabilities of the city by
value chains to mitigate the impacts of climate change. modernising depots, workshops and stores. This includes
• Mechanise all infrastructure works to the extent that such the lay-out, equipment and functioning of these facilities,
actions will promote employee health and safety, improve as well as investment in staff competence and management
operational efficiencies, and enable the city to deliver better systems.
services and response times. • Actively promote PPPs with the private sector to fund the
• Seek opportunities for labour intensive employment in city’s infrastructure delivery programme.
both capital works and maintenance, in accordance with
guidelines published by the CIDB.
• Develop a capable construction industry in the local
economy by outsourcing all capital works delivery, as well
as the maintenance of all non-core infrastructure. Disinvest
from own construction and maintenance capabilities, except
maintenance capability of core infrastructure.
The examples provided above relate to city strategic objectives. They clearly do not relate to one particular project, programme, and
service or asset portfolio. Instead, they can be applied to all services, asset portfolios, programmes and projects, albeit to different
degrees depending on the nature of each service, asset portfolio or lifecycle delivery intervention. Such directives are articulated in
the asset management strategy contained in the strategic asset management plan (see Module 7).
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LEVEL OF DELIVERY
INCLUDED IN… FOCUS
MANAGEMENT STRATEGY
• Overall city spending power and spend by category
• Political and policy preferences and dictates (e.g. promoting SMMEs and
employment creation)
• City long term resilience
Strategic asset • Key risks and opportunities (e.g. limited number of CIDB Grade 9 & 10
City-level / corporate level contractors in the local economy, opportunities for economy of scale in
management plan
consolidating mechanical and electrical work across asset portfolios
• Infrastructure investment as a lever to achieve city strategic objectives
Guidance on key considerations in deciding on service delivery models is
provided in Figure 12.6 of Module 12.
• Interprets and supports overarching city strategic objectives
Sectoral asset
Service / sector level • Service delivery model, supply chain and asset portfolio optimisation
management plan
• Cost-effective and efficient service delivery
• Delivery mechanism in support of stated project or programme strategic
Project /
objectives
Project / programme level programme
• Satisfying unique requirements (e.g. community preferences for local
business plan
labour absorption in construction or maintenance works in their area)
• Regulatory requirements.
• Remaining airspace on existing landfill sites, permitted types
of wastes these landfill sites can receive, current and expected
waste volumes, the existence of private landfill sites and the
availability of suitable land for new landfill site development.
• Opportunities to generate energy from waste.
• Opportunities for recycling, reclamation and composting Project-level delivery management strategies, to the extent that
and the current involvement of the private sector and of they relate to a particular service or asset portfolio, will take
individual pickers. guidance from the sector or service level delivery strategy but
• Current waste collection capability and cost of providing the may be further tailored to serve particular objectives, such as by
service versus the service benefits and costs of outsourcing creating construction employment opportunities for the local
waste collection. community where the project is to be implemented.
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A spend analysis, done correctly, allows the city to identify opportunities to leverage buying power, reduce costs, improve
operational performance and provide better management and oversight of suppliers, while improving relationships with
internal and external stakeholders.
The following methodology may be used to undertake the spend analysis, based on lifecycle needs presented in the lifecycle plans
of sectoral asset management plans:
a. Determine needs at asset group type level (e.g. new landfill b. Categorise the clusters into categories of spend, based on
site or an electricity substation) for capital works and at their commonality in respect of the following attributes, as
asset type level for maintenance works, following a bottom- relevant and quantify the level of spend per category:
up analysis approach (from component level upwards) for • Type of lifecycle activity (e.g. new asset creation,
existing assets, and a top-down approach for new asset maintenance, renewal, upgrading or disposal)
requirements. • Expenditure classification (capital or operating)
• One-of-a-kind projects or repetitive projects
• Potential for standardisation (e.g. high, medium and low)
• Time schedule urgency (e.g. high, medium, low)
• Organisational and managerial complexity (e.g. high,
medium or low)
• Technical complexity or level of innovation (e.g. high,
medium or low)
c. Identify spatial locations of needs per category of spend.
d. Identify needs which may occur simultaneously on the same
site.
e. List the high-level work activities (scope of work)
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The organisational analysis determines the city’s organisation capacity, capability and appetite to deliver projects and
programmes. Cities should consider all relevant factors related to organisational capacity and capability, inclusive of:
The organisational analysis should also identify the organisation’s appetite for issues such as:
Increasing capacity Putting new capabilities Making use of private Risk appetite: assuming
in place finance or transferring risk to
other parties
More guidance on organisational considerations in selecting appropriate delivery models is provided in Figure 12.6 of Module 12.
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The market analysis describes the capabilities and characteristics of the market in relation to the spend needs of the city.
Consequently, the market analysis generally mirrors the aspects considered in the spend analysis and includes consideration
of similar aspects as identified for the spend analysis (capabilities and capacities).
The existence of PPPs Private facilities The extent to which Framework agreements
owned and operated services are already in place but not yet
by external agents, outsourced or provided utilised
providing municipal under agreement
services e.g. private (agency or otherwise)
landfill sites by external parties
01 GENERAL
A procurement strategy contains the selected packaging,
contracting, pricing and targeting strategy, as well as the
procurement procedure for a particular procurement. The
procurement strategy must be informed by the spend,
organisational and market analysis and include the rationale for
selecting a particular option. As with the delivery management
strategy, procurement strategies can be developed at various
levels (city/corporate, service/asset portfolio or project/
programme levels).
Stage 2 is complete when the delivery and procurement
strategy is approved.
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03 CONTRACTING AND
PRICING STRATEGY
Municipalities and municipal entities should select appropriate
contracting and pricing strategies for each package to be
procured. Municipalities and municipal entities may select from
the standard forms of contract for the delivery and maintenance
of infrastructure listed in Table 11.2, as suited for intended use.
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CIDB General Conditions of An order form type of contract for low-value goods without any incidental
-
Purchase work or services on or before a specified date being required.
CIDB General Conditions of An order form type of contract where low-value services on or before a
-
Service specified date are required.
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NEC3 Term Service Contract TSC Manage and provide a service over a period of time.
TABLE 11.2: Approved forms of contract related to the delivery and maintenance of infrastructure
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Different types of pricing strategies are listed in Table 11.3 below. These can be broadly categorised in price-based and cost-based
strategies. When selecting a strategy, consider amongst others the following:
• The risks related to the delivery of the project, and the optimal
allocation of risk between the contracting parties;
• The level of innovation required;
• The extent to which information is complete, and will allow
accurate estimation of costs to be incurred in delivering or
maintaining the infrastructure;
• The time required to execute the contract;
• Allowing for suitable flexibility to accommodate scope
changes at reasonable cost; and
• Overall project complexity.
CLIENT’S RISK
PRICING
DESCRIPTION EXPOSURE TO PRICE
STRATEGY
INCREASES
Price-based strategies
Contract in which a contractor is paid a lump sum to perform the works.
Lump sum (Interim payments reflecting the progress made towards the completion of None
the works may be made.)
Contract in which a bill of quantities lists the items of work and the estimated/ At risk for increases in
measured quantities and rates associated with each item to allow contractors quantities, and errors
Bill of quantities
to be paid, at regular intervals, an amount equal to the agreed rate for the and omissions in the
work multiplied by the quantity of work actually completed. bill of quantities
Contract in which a contractor is paid the price for each lump sum item in the
Price list/price price list/schedule that has been completed and, where a quantity is stated Risk is limited to
schedule in the price list/schedule, an amount calculated by multiplying the quantity increase in quantities
which the contractor has completed by the rate.
Contract in which the contractor breaks the scope of work down into activities,
which are linked to a programme, method statements and resources and
Activity schedule prices each activity as a lump sum, which he is paid on completion of the None
activity. The total of the activity prices is the lump sum price for the contract
work.
Cost-based strategies
At full risk unless cost
Contract in which the contractor is paid for his actual expenditure plus a
Cost reimbursable is disallowed in the
percentage or fee.
contract
Cost reimbursable contract in which a target price is estimated and on At risk for a portion of
completion of the works the difference between the target price and the the cost as well as the
Target cost
actual cost is apportioned between the employer and contractor on an fee in excess of the
agreed basis. agreed target price
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04 FRAMEWORK AGREEMENTS
A framework agreement is an agreement between an organ This enables the municipality (as employer) that entered into
of state and one or more contractors that establishes the such an agreement to procure engineering and construction
terms governing orders to be awarded during a given period, works, goods and services on an instructed or “call-off ” basis
in particular with regard to price and, where appropriate, the over a defined term, without any commitment to the quantum
quantity envisaged. The SIDPM allows municipalities to enter of work instructed. This may be achieved by issuing a package
into framework agreements with contractors by: (engineering and construction contract), batch (supply
• Inviting tender offers to enter into a suitable contract for contract) or task order (service contract) in terms of a framework
the required work, using stringent eligibility and evaluation contract during the term of that contract. Price in the context
criteria to ensure that contracts are entered into with only of a framework agreement can be a sum of money for which
those contractors who have the capability and capacity to something is purchased, the actual cost of acquiring something
provide the required goods, services or works; and calculated according to some specified measure, or an estimate
of what the transaction is worth.
• Entering into a limited number of contracts based on the
projected demand and geographic location for such goods, Framework agreements therefore contain prices for work to be
services or works. executed over a term, or cost parameters which enable prices
to be determined once the scope of work becomes known, or a
combination of prices and cost parameters. Some of the many
benefits of framework agreements include:
• They reduce the municipality’s need to repeatedly advertise
and engage the market for goods, services or works falling
within the scope of the agreement over the term of the
agreement;
• A municipality entering into a framework agreement
gains both assurance that goods, services and works will
be available when planned, and flexibility in managing
expenditure relating to the delivery and maintenance of
infrastructure over the duration of the framework agreement;
• Framework agreements limit the number of supplier
relationships to be managed; and
• Improved, collaborative supply chain relations can be
developed, allowing contractors to improve their internal
systems, deliver better project outcomes and to improve
their BBBEE status.
05 PROCUREMENT METHODS
AND PROCEDURES
METHOD REFERENCE DESCRIPTION
Method 1 Financial offer
The SIPDM allows certain standard procurement methods and
Method 2 Financial offer and quality
procedures, as provided for in SANS 10845-1, under certain
conditions as outlined in Table 11.4 and Table 11.5: Method 3 Financial offer and preferences
Method 4 Financial offer, quality and preferences
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TABLE 11.5: Conditions under which procedures provided for in SANS 10845-1 may be utilised
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TABLE 11.6: Conditions under which procedures provided for in SANS 10845-1 may be utilised
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a. confirm the scope of the package and identify any constraints, d. Identify risks that need to be mitigated;
including those relating to occupational health and safety; e. identify interfaces between packages as necessary; and
b. establish the project criteria, including the performance f. establish the control budget for the package, ownership
and reliability requirements, design life, service life of costs and schedule for the package or series of packages.
components, function, maintenance and replacement
requirements, mix of uses, scale, location, quality, value, time,
safety, health, environment and sustainability;
c. identify procedures, organisational structure, key constraints,
statutory permissions (e.g. environmental, heritage, social,
planning, building control), and utility approvals, policies
(e.g. environmental, developmental, social, maintenance or
facilities management) and strategies to take the package
forward;
Document the Shortlist the Provide a Provide preliminary Present the study
owner or user options that were preliminary design capital estimate outcomes
requirements considered for study options and the proposed
specification schedule
Section 9.6.4 describes the most common statutory permissions and authorisations required for
infrastructure projects. Section 5.3 provides guidance on responding to demand, whilst Section
8.2.3 offers guidance on identifying potential asset and non-asset solutions, to be considered in the
formulation and evaluation of options
Stage 3 is complete when the prefeasibility report or the strategic brief, as required, is accepted.
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Stage 4 builds on the work done in stage 3, and develops a concept report which establishes the detailed brief, scope, scale,
form and control budget and that describes the integrated concept for one or more packages. The concept report shall as
necessary:
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Stage 5, design development, and stage 6, design documentation, comprise detailed design processes during which the
solution is developed to such a point that site processes can be actioned thereafter. Detailed design during Stage 5 involves
the selection of materials and components. This is often an iterative process of suggesting a component, examining its
predicted performance against the brief, and modifying selections if required.
Wherever practical and feasible, designs should consider asset The output of stage 5 is a design development report that
maintainability as appropriate given current technologies, costs develops in detail the approved concept to finalise the design
and relevant legislation, standards and codes of practice. With and definition criteria, sets out the integrated developed
respect to asset maintainability, the draft National Immovable design, and contains the cost plan and schedule for one or
Asset Maintenance Management Standard requires that entities: more packages. The design development report translates the
concept report into a document that describes what is to be
• require of its professional design staff or of professional
delivered. The report must describe how structures, services
service providers (e.g. consulting engineers or architects) to
or buildings and related site works, systems, subsystems,
design with maintainability in mind; and
assemblies and components are to be safely constructed,
• solicit functional requirements and recommendations from commissioned, function and maintained.
maintenance personnel for consideration and inclusion of
asset design specifications as appropriate. Outline specifications should be prepared to sufficient detail
to understand the operation and maintenance implications
of the design and compatibility with existing systems, plant
and equipment. The design should fit the budget parameters
established. To meet the brief, adjustment of either the
budget or the service life requirements may be necessary.
Where a specification is adjusted to meet cost constraints,
the maintenance and operation implications should also be
considered.
Record information describes what has been delivered. Record
information is therefore an after-the-fact updated version of the
design development report.
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Stage 7 signifies the move from detailed design processes through to site processes. Site processes commence with stage 7:
works and end with stage 8: asset handover.
Giving access to the site by the Completing the works so that Correcting all defects before
client so that the contractor can the client or intended operator the end of the defects liability
commence with the works can occupy or use the works period.
The contract entered into regulates the responsibilities and behaviour of the parties to the contract, and the person responsible for
the administration of the contract on behalf of the municipality or municipal entity shall act as stated in such contract. See Section
10.5.2 in Module 10 for requirements related to contract management.
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Precommissioning checklist
Commissioning checklist
Ensure that construction is Ensure that all commissionable Operate the works that are to be
complete and that identified systems are operational, e.g. commissioned at the identified
defects have been dealt with that pipelines have been loading and simulate all
cleaned and infrastructure eventualities to ensure proper
services connected operation
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11.10.2 Training
The handover stage shall include, as appropriate, the training of staff responsible for the operation of the delivered
infrastructure. The draft National Immovable Asset Maintenance Management Standard also requires that entities (such as
municipalities and municipal entities), require suppliers and contractors to provide maintenance manuals and training, as
appropriate, on the maintenance of new immovable assets.
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The objectives of record information include the following: The record information shall as relevant:
1. Provide those responsible for the operation, maintenance and • accurately document the condition of the completed works
management of the asset(s) with sufficient information to associated with a package;
effectively understand, budget, operate, care for, maintain and • accurately document the works as constructed or completed;
monitor the performance of the asset. More specifically, to:
• contain information on the care and servicing requirements
• understand how the designers intended the works, for the works or a portion thereof;
systems, subsystems, assemblies and components to
• contain information or instructions on the use of plant and
function;
equipment;
• effectively operate, care for and maintain the works,
• confirm the performance requirements of the design
systems, subsystems, assemblies and components to
development report and production information;
function;
• contain certificates confirming compliance with legislation,
• check, test or replace systems, subsystems, assemblies or
statutory permissions and the like; and
components to ensure the satisfactory performance of
works, systems, subsystems, assemblies and components • contain guarantees that extend beyond the defects liability
over time; period provided for in the package.
• develop routine and scheduled maintenance plans;
• determine stock levels for components and assemblies
that need to be regularly replaced; and
• budget for the operation and maintenance of the works,
systems, subsystems and components over time.
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Stage 8 is completed when the owner or end user accepts liability for the works.
The performance parameters Unit costs of completed work or Key performance indicators
outlined in Section 12 of major components thereof relating to developmental
the SIPDM (Assessment of objectives
supply chain management
performance)
The close out report shall make suggestions for improvements on future packages of a similar nature. Such a report should also
comment on the performance of the contractor and, if relevant, include building tuning or similar reports.
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The SIPDM provides a logical framework for infrastructure delivery management. This framework provides both a “roadmap” for
infrastructure delivery as a high-level process, and a control framework to ensure that value for money is delivered in a timely
manner. The process commences with project initiation (stage 0) and terminates at conclusion of stage 9 (package completion
and close out). These stages are sequentially grouped into portfolio planning processes, project planning processes, detailed
design processes, site processes and close out processes. Specific steps and activities within these processes and stages may
depend on the nature of the project itself and the form of contract selected.
Processes within infrastructure delivery may, depending on the nature, complexity and availability of information, be iterative in
nature. There are also strong linkages with the asset management system (e.g. asset management plans as part of portfolio planning
in stage 0 and 1, and updating of the asset register in stage 8), the infrastructure procurement framework and the municipality or
municipal entity’s financial system.
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REFERENCES
Construction Industry Development Board (CIDB). 2010. Toolkit Delivery Management Guidelines, Practice Guide 2 – Project
Management. Available at: http://www.cidb.org.za/Pages/default.aspx (accessed on 11 September 2015).
Department of Public Works and the Construction Industry Development Board. July 2015. National Immovable Asset Maintenance
Management Standard. Final Draft.
National Treasury. October 2015. Standard for Infrastructure Procurement and Delivery Management. First Edition.
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