Levels of Management
Refers to….
⚫ Line of demarcation between various managerial positions
in an org
⚫ Levels increase with size of business and work force
⚫ Determines a chain of command, or amount of authority &
status
Top Level of Management
⚫ Consists of board of directors, chief executive or
managing director
⚫ Ultimate source of authority – manages goals and policies
for an enterprise
⚫ Devotes more time on planning and coordinating functions
Role of top management
⚫ Lays down objectives and broad policies of the enterprise
⚫ Issues necessary instructions for preparation of department
budgets, procedures, schedules etc
⚫ Prepares strategic plans & policies
⚫ Appoints the executive for middle level departmental levels
⚫ Controls and coordinates all activities of the departments
⚫ Top management is also responsible towards the shareholders
for the performance of the enterprise
Middle Level of Management
⚫ Branch managers and departmental managers
⚫ Responsible to the top management for the functioning
department
⚫ Devote more time to orgn’l and directional functions
⚫ In small orgs there’s only one layer of middle level but in
big enterprises, there may be senior and junior middle
level management
Role of Middle Level
⚫ Execute plans of the org in accordance with the policies and
directives of top management
⚫ Make plans for sub-units of the org
⚫ Participate in employment and training of lower level
management
⚫ Interpret and explain policies from top level to lower level
⚫ Responsible for coordinating the activities within the division
or department
⚫ Send imp reports and other imp data to top level management
⚫ Evaluate perf of junior managers and inspire them
Lower Level of Management
⚫ Also known as supervisory/ operative level – supervisors,
foreman, section officers, superintendent
⚫ Concerned with direction and controlling function of
management
⚫ Role includes:
⚫ Assigning of jobs and tasks to various workers
⚫ Guide and instruct workers for day to day activities
⚫ Responsible for quality and quantity of production
⚫ Communicate worker problems, suggestions, and
recommendations to higher level
⚫ Help solve the grievances of workers
⚫ Supervise & guide sub-ordinates
⚫ Training to workers
⚫ Arrange necessary materials, machines, tools etc
⚫ Prepare periodical reports about the perf of workers
⚫ Ensure discipline in the enterprise
⚫ Image-builders as directly in contact with the workers
Let’s watch
⚫ https://www.youtube.com/watch?v=UJS9JrFDuRo&t=41s
