e-Way Bill System

2019

E-Way Bill System

User Manual for Tax Payers

NIC Release Date: 22/07/19, Version: 1.4 Page | 1

 e-Way Bill System

S. No. Date Version

1. April 2018 1.1
2. July 2018 1.2
3. September 2018 1.3
4. July 2019 1.4

No part of this document shall be reproduced without prior permission of

National Informatics Centre, New Delhi.

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Table of Contents

List of Abbreviations ................................................................................................................. 4

1. Introduction ........................................................................................................................ 5

2. e-Way Bill System ............................................................................................................. 6

3. Registering and Enrolling for e-Way Bill System ............................................................. 7

4. Opening the e-Way Bill System....................................................................................... 16

5. Options under e-Way Bill ................................................................................................ 17

6. Consolidated EWB ........................................................................................................... 37

7. Rejecting EWBs ............................................................................................................... 41

8. Generating Reports .......................................................................................................... 42

9. My Masters ...................................................................................................................... 45

10. User Management ............................................................................................................ 49

11. Registration ...................................................................................................................... 52

12. Update .............................................................................................................................. 58

13. Grievance ......................................................................................................................... 60

14. E-Way Bill System for Citizens ....................................................................................... 61

15. Best Practices to follow.................................................................................................... 71

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List of Abbreviations

Abbreviation Full Form

API Application Program Interface

CGST Central Goods and Service Tax

CKD Completely Knocked Down

EBN e-way Bill Number

EWB e-Way Bill

GSP Goods and Services Tax Suvidha Provider

GST Goods and Services Tax

GSTIN Goods and Services Tax Identification No.

GSTN Goods and Services Tax Network

GSTR-1 Goods and Services Tax Form -1

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Managing sub-users The taxpayer or registered person can create, modify and freeze the sub-users for
generation of the e-Way Bill and assign them to his employees or branches as per need. This system also
facilitates him to assign the roles/activities to be played by the sub-user on the system.
Monitoring the e-Way Bills generated against me The system facilitates the registered person to know
the number of e-Way Bills, generated by other registered persons, against him/her. There is an option to
user to reject these e-Way Bills, if they do not belong to him.
Generating the GSTR-1 from the e-Way Bills Based on the e-Way Bills generated, the system pulls the
GSTR-1 related information and pushes it to the taxpayers GSTR-1 returns. This avoids the taxpayers in
uploading these transaction details.
Consolidated e-Way Bill The system supports the transporters to prepare the consolidated e-Way Bill
and hand over to the person in charge of the conveyance instead of giving the multiple e-Way Bills for
movement of multiple consignments like parcel in one vehicle.
Enabling the unregistered transporters to use e-Way Bill There is a provision for unregistered
transporters to enrol and create a user for him to generate the e-Way Bills and update the vehicle numbers.
Common Enrolment The system allow transporters who are GST registered to generate a Common
Enrolment number which will allow them to generate one registration number for generating the e-way bills
and updating Part-B throughout the country.
Alerting the taxpayers The system alerts and notifies the users through the web and SMS about the
various activities like new notifications, rejected EWB, verified EWB, etc.
QR bar code on the e-Way Bill The QR code on the e-way bill helps for easier and faster verification of
the e-Way Bill by the tax officers.
Integrating with RFID for tracking the movement of the e-Way Bill The provision has been made to
integrate with the RFID for tracking the movement of e-Way Bill by the tax officers, without stopping the
vehicle on the road.

3. Registering and Enrolling for e-Way Bill System

There are four stakeholders who have some stake in the movement of the consignment from one place to
another and hence on the e-Way Bill. They are suppliers, recipients, transporters and tax officers. The
suppliers, recipients and transporters want to see that the consignment moves from source to destination
without any hurdles and tax officers want to see that the consignment is accounted by the supplier and
recipient.

The provision has been made for all the above mentioned stakeholders to access the system. The GST
registered person can register on the e-way bill and create his user credentials to use the system. GST
registered person can be a supplier, recipient or transporter. In case the transporter is small operator and not
registered under the GST, then this system provides the mechanism to enrol and create his user credentials to
operate the EWB system.

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2.5 Benefits of e-Way Bill system

The major benefits of e-Way Bill system are as follows:

The traders need not visit tax offices to collect and submit the Way Bill forms as used to be done in VAT
regimes in some states.
Average waiting time at mobile squad reduces drastically As the verification of the e-Way Bill is done
with the common portal, it will speed up the process of verification and allowing the vehicle to pass faster.
Self-policing by traders- A trader while uploading gives the identification of the buying trader who will also
account the transaction automatically.
Environment friendly The need of the paper form of the multiple copies of way bill is eliminated. Hence,
the tons of paper are saved per day.
Generation of GSTR-1 returns GSTR-1 return of the supplier is auto prepared, hence he need not have to
upload the same.
Officials saved of monotonous work collecting and matching the manual way bill with the returns of the
taxpayers.
2.6 Following are the enhancements in e-Way Bill System:

Auto calculation of distance based on PIN Codes for generation of e-Way Bill.
Blocking the generation of multiple e-Way Bills on one Invoice/Document.
Extension of e-Way Bill in case the consignment is in Transit/Movement.
Report on list of e-Way Bills about to expire.
Registration of Transporters in Common Enrolment: Registered Transporters, which are having GSTIN in
multiple states with same PAN, can use the common enrolment process

2.7 Features of the e-Way Bill system

User friendly System The system is user friendly with lots of easy to use operations by the users.
Easy and quick generation of methods There are a number of methods are provided using which the
users can easily and quickly generate the e-Way Bills.
Checks and balances The number of checks and balances have been introduced as per the requirements
so that errors/mistakes of the users are eliminated.
Multiple modes for e-Way Bill generation This system support different modes of e-Way Bill
generation. The user can register the mode of e-Way Bill generation and use them for e-Way Bill
generation.
Creating own masters The user has a provision to create his own masters like customers, suppliers,
products and transporters. The system facilitates to use them while generating the e-Way Bill.

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Managing sub-users The taxpayer or registered person can create, modify and freeze the sub-users for
generation of the e-Way Bill and assign them to his employees or branches as per need. This system also
facilitates him to assign the roles/activities to be played by the sub-user on the system.
Monitoring the e-Way Bills generated against me The system facilitates the registered person to know
the number of e-Way Bills, generated by other registered persons, against him/her. There is an option to
user to reject these e-Way Bills, if they do not belong to him.
Generating the GSTR-1 from the e-Way Bills Based on the e-Way Bills generated, the system pulls the
GSTR-1 related information and pushes it to the taxpayers GSTR-1 returns. This avoids the taxpayers in
uploading these transaction details.
Consolidated e-Way Bill The system supports the transporters to prepare the consolidated e-Way Bill
and hand over to the person in charge of the conveyance instead of giving the multiple e-Way Bills for
movement of multiple consignments like parcel in one vehicle.
Enabling the unregistered transporters to use e-Way Bill There is a provision for unregistered
transporters to enrol and create a user for him to generate the e-Way Bills and update the vehicle numbers.
Common Enrolment The system allow transporters who are GST registered to generate a Common
Enrolment number which will allow them to generate one registration number for generating the e-way bills
and updating Part-B throughout the country.
Alerting the taxpayers The system alerts and notifies the users through the web and SMS about the
various activities like new notifications, rejected EWB, verified EWB, etc.
QR bar code on the e-Way Bill The QR code on the e-way bill helps for easier and faster verification of
the e-Way Bill by the tax officers.
Integrating with RFID for tracking the movement of the e-Way Bill The provision has been made to
integrate with the RFID for tracking the movement of e-Way Bill by the tax officers, without stopping the
vehicle on the road.

3. Registering and Enrolling for e-Way Bill System

There are four stakeholders who have some stake in the movement of the consignment from one place to
another and hence on the e-Way Bill. They are suppliers, recipients, transporters and tax officers. The
suppliers, recipients and transporters want to see that the consignment moves from source to destination
without any hurdles and tax officers want to see that the consignment is accounted by the supplier and
recipient.

The provision has been made for all the above mentioned stakeholders to access the system. The GST
registered person can register on the e-way bill and create his user credentials to use the system. GST
registered person can be a supplier, recipient or transporter. In case the transporter is small operator and not
registered under the GST, then this system provides the mechanism to enrol and create his user credentials to
operate the EWB system.

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3.1 Registering by Taxpayers on the e-Way Bill System

The registration mechanism for the GST taxpayers for the e-Way Bill system is a simple process. One time
GST taxpayer needs to register on the EWB system. To do that the taxpayer needs to have the GSTIN issued
under the GST system and mobile number registered with the GST system with him.
Once a user enters the URL address of the E-Way Bill System in his browser, the following screen will be
displayed.

Figure 1: e-Way Bill Portal

On the e-Way Bill portal, a first time GSTIN e-way bill under
registration option. Then the user will be red e-Way Bill
The registration form is shown below.

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In the above mentioned form, Applicant name, Trade name, Address, Mail ID and Mobile Number are auto
populated once the user enters his/her GSTIN number along with displayed captcha. If the details have been

GST Common Portal. User needs to P. Once OTP is received on the registered
mobile number, user needs to enter the OTP and click on verify OTP to verify the same and validate.

Next, the user needs to provide his choice of User ID or username, which he/she plans to use to operate his account
on this system. Username should be about 8 to 15 alphanumeric characters and can include special characters. A
Unique user name should be given by the user, which is not there in the system. Once a request for registration is
submitted, the system validates the entered values and pops up the appropriate message if there is any error.
Otherwise the username with password is created and registered with e-Way Bill System. The tax payer can use this
registered username and password to work on the system.

3.2 Enrolling by GST un-registered transporters

As explained previously, the transporter, who is un-registered in GST system, cannot register using the previous
option. He/she needs to enrol on this system by providing his business details. After authenticating these details, the
system generates the 15 characters of Transporter ID and user credentials for him. The enrolment form asks for his
PAN details, business type, business place etc.

For enrolling, the un-registered transporter has to open the e-Way Bill portal and select the Enrolment for

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Figure 4: e-Way Bill Enrolment.

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3.4 Forgot User Name

If the user of the e-Way Bill system has forgotten his username, he needs to enter the basic information of GSTIN in
the following screen. On successful verification, he can use this option to get his user name. On entry of his GSTIN,
the system will send the username to his mobile number through SMS and mail on his email address.

Figure 6: Forgot Username.

If the details entered are not matching with the GSTIN data available in the system, the system pops up message
saying so. If the tax payer has updated his details in GST Common Portal, but is not being reflected in the e-way bill

and updates and he can try again the same so that he can get the SMS to his new mobile and mail on his email
address.

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4. Opening the e-Way Bill System

4.1 Logging into e-Way Bill System

To open or login to the e-Way Bill system, user should have registered in the e-Way Bill system. The user can read
the chapter 3 to know how to register or enrol into the e-Way Bill system.
The user has to open the e-Way Bill portal and enter his username and password along with the displayed captcha.
On successful authentication, the system shows him the main menu of the e-Way Bill System.

4.2 Main Menu

The main menu lists the options available to a user to operate on the e-Way Bill.

Figure7: Main Menu screen.

In the middle, the system shows the dash board for last 3 days for EWB activities pertaining to the user.

Just below the dash board, system displays the latest updates done in EWB system along with the link of previous
updates.

On the left hand side, the system shows the main menu options which are explained in detail in subsequent sections.

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5. Options under e-Way Bill

Figure 8: Options under e-Way Bill.

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5.1 Generate New

This option is used to generate the new e-Way Bill.

When the user clicks New - e-waybill EWB Entry Form will
be displayed, allowing the user to enter the e-way bill generation details.

Figure 9: Generating New e-Way Bill.

- - displays the e-way bill entry

form which is used to generate the new e-way bill (EWB).

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Before initiating a new EWB generation, the user should have the Invoice/Bill/Challan document/details in his
hand and he should know the, Transporter Id of the transporter, through whom he is going to move the
consignment or vehicle details (Part-B) through which the consignment will be moved.

In the EWB Entry Form, first the user needs to select the type of transaction i.e. Outward or Inward. The
outward transaction indicates that the user is supplying the goods and inward indicates that the user is receiving
the goods. Depending upon the type of transaction selected, the system will show the sub-type of transactions.
The user needs to select the sub-type accordingly.

in below tables.

Case I: Outward Transactions

S No. Transaction Sub-Type Document Type To GSTIN (Bill To)

1. Supply Tax Invoice Other GSTIN/ URP

Bill of Supply Other GSTIN/ URP

2. Export Tax Invoice URP

Bill of Supply URP

3. Job Work Delivery Challan Other GSTIN/ URP

4. SKD/ CKD/Lots Tax Invoice Other GSTIN/ URP

Bill of Supply Other GSTIN/ URP

Delivery Challan Other GSTIN/ URP

5. Recipient Not Known Delivery Challan Self

Others Self

6. For Own Use Delivery Challan Self

7. Exhibition or Fairs Delivery Challan Self

8. Line Sales Delivery Challan Self

9. Others Delivery Challan Self/ Other GSTIN/ URP

Others Self/ Other GSTIN/ URP

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Case II: Inward Transactions

S No. Transaction Sub-Type Document Type To GSTIN (Bill From)

1. Supply Tax Invoice Other GSTIN/ URP

Bill of Supply Other GSTIN/ URP

2. Import Bill of Entry URP

3. SKD/ CKD/ Lots Bill of Entry URP

Tax Invoice Other GSTIN/ URP

Bill of Supply Other GSTIN/ URP

Delivery Challan Other GSTIN/ URP

4. Job Work Returns Delivery Challan Other GSTIN/ URP

5. Sales Return Delivery Challan Other GSTIN/ URP

6. Exhibition or Fairs Delivery Challan Self

7. For Own Use Delivery Challan Self

8. Others Delivery Challan Self/ Other GSTIN/ URP

Others Self/ Other GSTIN/ URP

Now the user has to select the type of document from the drop down menu as per the document in his hand. The
user will enter the document number and select the date of document as given on the document (invoice, bill,
challan etc.) he is holding. The Document No. should be unique for all EWB supposed to be generated by a
user. Document Date should be less than or equal to current date.

If the user has additional places of

.

For an inward type of tran

filled by the user. These can be auto populated if the user has already entered the consignor details in Supplier
Master. Here when user enters 2-3 characters of the consignor, the system displays the related consignor name
based on the Supplier Master and allows the user to select the concerning consignor name. All the other fields
like GSTIN, State etc. are auto populated after selection. However, the system allows the user to edit the auto-
populated details.

If the supplier master is not created by the user, the system will allow him to manually enter the Name, GSTIN
and Address details. If the supplier is un-registered for GST, then the user has to enter the GSTIN as URP,

For an outward type of transaction, the user needs to enter the name, GSTIN, and Address of the consignee in the
red the consignee details in the

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Client Masters. When the user enters 2-3 characters of the consignee name, the system displays the related
consignee name and allows the user to select the consignee name which was updated in the masters. All the other
fields like GSTIN, State, Address are auto filled and are also editable by the user. If the master has not been
entered for the consignee, the user shall enter the complete details manually. Here, also the user has to enter the
URP in GSTIN column, if the consignee is un-registered person.

auto
populated with the user details. If he has the additional places of business, he will be allowed to select the place. Here
in spite of auto update, the system allows the user to edit the address.

can be auto populated if the user has entered the product details in the Product Masters. By entering 2-3 characters
of the product name, which is being transported, the system allows the user to select the product name which was
updated in the masters. All other fields under this section like description, HSN, Unit, Tax rate are auto filled from the
master.

The user needs to then enter the quantity and total taxable value. Standard rates of tax (%) are auto-populated in the
dropdown while entering the HSN code. Tax payer has to select the applicable tax rate slab (in %) from the
dropdown of respective tax categories.
tax rate in Rupees instead of % like in other tax rate fields.

The user can add multiple products by clicking on button.

Based on the taxable value and tax rates, the system will calculate CGST, SGST, IGST and CESS amount. The
user is allowed a flexibility to edit the auto-populated amount if required. However, system will not auto-populate
the CESS Non Advol amount as it depends upon the quantity and unit. Hence the tax payer has to manually enter
-

It may be noted that the system will show the CGST and SGST tax rate for intra-state movement and IGST tax rate
for inter-state movement.

Here the user will first enter the transporter name, transporter ID and approximate distance (km) to be covered
by the shipment.

The e-waybill system will Auto - calculate and display the estimated motorable distance between the supplier
and recipient addresses as per the PIN codes entered User is also allowed to
enter the actual distance as per the movement of goods. However, it will be limited to 10% more than the auto
calculated distance displayed. In case, the PIN Code of both source and destination are same, the user is
allowed to enter distance up to a maximum of 100KMs only. The user has to then update the Part-B and select
the mode of transportation - road, rail, air or ship and vehicle type. Next he has to update the vehicle no. and
transporter doc no. and date.

If the goods are being moved directly by the user himself, then he can enter the vehicle no. without entering the
transporter details.

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If a user is carrying out the transportation through third party, then he will generate the EWB by entering the,
transporter id and transporter document number and date given by the transporter. The transporter ID can be
auto populated, if the user has entered the transporters -3
characters of the transporter, the system will allow the user to select the transporter name which was entered in the
master. If the transporter ID is entered, the generated EWB will be forwarded to the concerned transporter login
account, allowing the transporter to enter the vehicle number while goods are getting moved.

If user is not having the Part-B details and transporter is going to update the Part-B, then he/she has to compulsorily
-

It may be noted here that either transporter ID or Vehicle number is required to generate the EWB.

If a transporter is generating the e-way bill on behalf of the consignor/consignee, then the complete EWB entry
form will be entered by him to generate the EWB. Here, the system allows him to enter both the consignor and
consignee details without blocking any column.

Once a request for EWB is submitted, the system validates the entered values and pops up appropriate message if
there is any error. Otherwise the system generates the EWB with unique 12 digit number.

This EWB will not be valid for movement of the goods without Part-B updates in the EWB form. Once the Part-B
details are entered, the system will show the validity of the e-way bill calculated based on the approximate distance
to be covered by the shipment. This indicates the user to get the goods moved with that valid date and time.
Otherwise the movement of goods becomes illegal.

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 Figure 10: Generated e-Way Bill.

Tips for easy and quick generation of e-way bill

1. Mandatory fields are indicated by .

2. Mandatory fields for GSTR-1 are indicated with . It is advisable to enter these
fields so that automatically GSTR-1 is prepared for next month.
3. Please ensure that you have the document details of the goods, to be moved, in hand
before starting the data entry.
4. Please ensure that you have vehicle number in hand for road and transporter id,
document number and date for movement by rail, air, or ship before starting the data
entry.
5. Please ensure that your regular clients, suppliers, products and transporters details
-way
bill.
6. Please ensure that document number is entered with alphanumeric value as
mentioned in the document generated for the movement of goods.
 E-Way Bill System

5.2 Generate Bulk

The system also enables the user to generate bulk e-way bills. A bulk e-Way bill is used when a user needs to
generate multiple e-Way Bills at one shot.

For generating a Bulk e-Way Bill the user needs to have the EWB bulk convertor or the excel file, which
helps the user to convert the multiple e-Way Bills excel file into a single JSON file.

To generate a Bulk e- -
Waybill On clicking this option, the following screen will be displayed.

Figure 11: Generate Bulk

The user has to choose file and select the JSON to be uploaded (maximum allowed file size for upload is 5
MB). Once a JSON file is from -Way
Bill portal and can use the file to generate bulk e-Way Bill.

Figure 12: Generating and Uploading Bulk EWB.

After processing the JSON file, the system generates the E-Way Bills and shows the EWB for each request.
If it is not possible it will show the appropriate error for each request.

Note: Please refer Bulk E-way Bill generation manual for detailed information and procedure to generate
bulk e-Way Bills.

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5.3 Update Part B/Vehicle

This option is used to update the vehicle number of the e-Way Bill, if it has not been entered while
generating e-Way Bill or vehicle has been changed for moved goods because of various reasons like transit
movement, vehicle breakdown etc.

The present transporter is enabled to update the Part-B. If the transporter has not been assigned to the e-way
bill, the generator can update the Part-B.

When the user sele Part B/ - e-Waybill

will be displayed. In this form the user needs to select one option form e-Way Bill No and Generated Date.

Figure 13: Updating of Vehicle No, form 1.

After entering the corresponding parameter, the system will show the list of related E-way bills for those
parameters. Here, the user will click on the select for the corresponding e-way bill for the vehicle update.
Next, the user will be redirected to the following form.

Figure 14: Updating Vehicle No, Form 2.

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Before going for updating vehicle number, the user should have the E- Way Bill for which the user wants to
update vehicle number and the new vehicle number in hand for the data entry.
In the vehicle updating form, the user needs to first select the mode of transport. He has to then enter the
vehicle number through which the transportation is being done, next the user enters the From Place, From
State, from where the transportation is being done.

The user also needs to give the reason for which the vehicle is being changed. The system allows the user to
select the reason for the transport change from the dropdown list. Next, the user needs to enter the
appropriate remark supporting the select reason. If the mode of transportation is rail, air, or ship, then the
user needs to enter the transporter document number instead of the vehicle number.

Once a request for updating of vehicle number is submitted, the system validates the entered values and pops
up appropriate message if there is any error. Otherwise the vehicle no is updated instantly and will be aligned
with the concern e-Way Bill.

Tips to remember

1. E-way bill is not valid for movement of goods without vehicle number on it.
2. Once E-way bill is generated, it cannot be edited for any mistake. However, it can be
cancelled within 24 hours of generation.
3. E- Way Bill may be updated with vehicle number any number of times.
4. The latest vehicle number should be available on e-way bill and should match with
the vehicle carrying it in case checked by the dept.

5.4 Update Vehicle-Bulk

The system enables the user to update vehicle details in bulk for multiple e-way bills in one go. .For
updating Part-B in Bulk, the user needs to have the EWB bulk convertor or the excel file, which helps the
user to convert the multiple Part-B of e-Way Bills excel file into a single JSON file update a Bulk Part-B of
e-Way Bills, user needs to select t -
The user has to select and upload the JSON (maximum allowed file size for upload is 5 MB) and upload the
same in the e-Way Bill portal and can use the file to update bulk Part-B of e-Way Bills.
After processing the JSON file, the system shows the list of e-way bills updated with Part-B for each request.

Figure 15: Bulk vehicle update.

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5.5 Change to Multi Vehicle

This option allows consignment of one e-way bill to move in multiple vehicles. This option is used when
the good have moved to some place in a bigger vehicle and further it is not possible to move in same mode
of transport or vehicle. So, the goods are moved further in smaller vehicles.

For example, an e-way bill is generated and needs to be moved from A to C. Here, the consignment moves
from A to B via Rail or bigger vehicle. Now, it is not possible to move the consignment from B to C in the
same mode of transportation due to unavailability of that mode or may be due to hilly region where big
vehicles cannot be used. In such cases, the consignment needs to be moved in multiple smaller vehicles.

When the user clicks this option, system prompts the user to enter the EWB No. Once the user enters the
system displays the following screen.

Figure 16: Multi vehicle update- Screen 1

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Figure 17: Multi vehicle update- Screen 2

Note: The total quantity of goods to be moved in vehicles cannot exceed quantity mentioned in this form

-
option by selecting the corresponding group as shown below.

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Figure 18: Update Vehicle No in case of Multi vehicle

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Figure 19: Generated Multi vehicle e-Way Bill

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5.6 Extend Validity

The provision has been provided to the taxpayer to extend the validity of E-way bill if the consignment is
delayed and cannot reach the destination before the expiry of the validity of e-way bill. The user can extend
the e-way Bill eight hours before or within eight hours after the existing validity time of EWB. The present
transporter of the e-way bill can only extend the validity.

Figure 20: e-way Bill validity extension, Form 1.

To avail this option one must go to the form of extension validity and choose “Yes” for extension in the e-
Way Bill.

Figure 21: e-way Bill validity Extension, Form 2

If the user says he wants to extend the validity, the system prompts him to select the appropriate reason from
the dropdown and explain the reason in detail in the reason description/remarks field.

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Transportation Details (Part -B) will appear in the form where the user needs to select the position of the
consignment as In Transit / In Movement.

Figure 22: e-way Bill validity extension, Form 3

a) In Movement
On selection of In Movement

b) In Transit
On selection of In Transit , user needs to se
Others followed by the Address details of the transit place.

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Subsequently, the user has to update Transportation Details-Part B as shown in above figure including the
approximate remaining distance to be covered from the present place of conveyance carrying the
consignment till the destination.

EWB is extended depending upon the distance to travel as per the defined EWB rules.

Note: By default, the validity of the extended EWB in the system is kept till midnight of the extended day.

5.7 Update EWB Transporter

The system enables the user to update the Transporter details against a particular EWB, if the transporter is
getting changed for the further movement of the goods. Here, the present transporter can only update the
next transporter and subsequently, the next transporter is enabled to update the Part-B till he has been
changed. If the transporter is not there, then the generator of the e-way bill can update the transporter.

To begin with, t

Figure 23: Update Transporter Details, Form 1.

The Transporter details can then be updated by the user as shown in below screen.

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Figure 24: Update Transporter Details, Form 2.

5.8 Update EWB Trans.-Bulk

Using this option the user can update Transporter ID in bulk for multiple e-way bills in one go to reduce
large amount of data entries and save time.

When the user clicks this option, system displays the following screen.

Figure 25: Bulk Transporter Upload

User has to then choose and upload the JSON file in a specified format having the Transporter ID details.

After successful upload o

Transporter IDs in multiple EWBs as per respective entries in JSON file.Cancel

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The provision has been provided to the taxpayer to cancel the E-way bill for various reasons like goods are
not being moved, incorrect entry in the E-way bill entered by him etc.

- E-way bill displayed.

Figure 26: Cancelling e-Way Bill.

Before going for e-Way Bill Cancellation, the user should have the e-Way Bill number in hand which he
intends to cancel.

Next, the user needs to enter the 12 digit e-Way Bill number and select go. That particular e-way bill will be
displayed, and after giving a suitable reason for the cancellation of e-Way Bill, the user can cancel the e-way
bill.

Once the e-Way Bill

Note: The e-Way Bill once generated cannot be deleted. However, it can be cancelled by the generator
within 24 hours of generation. If it has been verified by any empowered officer, then it cannot be cancelled.
e-Way Bill can be cancelled if either goods are not transported or are not transported as per the details
furnished in the e-Way Bill.

5.9 Print EWB

When the e-Waybill
displayed; the print of an e-Way Bill can be taken only by the generator and the transporter of the e-Way
Bill.

Figure 27: Print EWB, Form 1.

After entering the e-Way Bill number, the below mentioned form will be displayed. The system shows the e-
Way Bill with an option to take the print.

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Figure 28: Print EWB, Form 2.

A user can take a detailed print as well .

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6. Consolidated EWB

Figure 29: Options under Consolidated EWB

6.1 Generate New

A consolidated E-way bill is generated when the transporter is carrying multiple consignments in a single
vehicle. Consolidated E-way bill allows the transporter to carry a single document, instead of a separate
document for each consignment in a conveyance.

A user should have all the e-Way Bill numbers of the consignments, which the transporter shall transport in
one conveyance.

When the -
screen will be displayed.

Figure 30: Consolidated E-way bill Form.

In this form the user needs to check the mode of transportation from the given options, Road/Rail/Air/Ship.

Now, the user needs to enter the e-Way Bill Number. Once the EBN is entered the rest of the fields in the
form are auto populated. The user can add multiple consignments by clicking on . It may be noted that
user should be the generator or the transporter of the selected e-way bill to use in consolidated EWB.

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Otherwise, it will not allow him to update the details. Then click on submit. The system will display a
consolidated e-Way Bill with the consolidated EBN as given below.

Figure 31: Generated Consolidated E-way bill.

6.2 Generate Bulk

The e-way bill system enables the user to generate consolidated bulk e-way bills. A consolidated bulk e-Way
bill is used when a user needs to generate multiple consolidated e-Way Bills at one shot.

For generating a consolidated Bulk e-Way Bill the user needs to have the EWB bulk convertor or the excel
file, which helps the user to convert the multiple consolidated e-Way Bills excel file into a single JSON file.

To generate a consolidated Bulk e-Way Bill, user needs to select t

Consolidated EWB

Figure 32: Consolidated Bulk e-way Bill, Form 1.

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The user has to choose file and select the JSON to be uploaded. Once a JSON file is from the us
the user needs to upload the same JSON file in the e-Way Bill portal and can use the file to generate
consolidated bulk e-Way Bill.

Figure33: Consolidated Bulk e-way Bill, Form 2.

After processing the JSON file, the system generates the E-Way Bills and shows the consolidated EWB for
each request. If it is not possible it will show the error for each request.

Note: Please refer Bulk E-way Bill generation manual for detailed information and procedure to generate the
bulk e-Way Bills.

6.5 Re-Generate
The E-Way Bill system gives the user an option to update the transportation details for the consolidated
EWB and re-generate the new Consolidated EWB (CEWB).
A user can update the transportation or vehicle number for the consolidated EWB by selecting the sub option
Re-Generate on clicking this
option.

Figure 34: Regenerate CEWB (based on CEWB No.).

On this screen, the user shall enter the 10 digit consolidated EWB or by selecting the date on which the
consolidated EWB was generated. A list of consolidated EWB will be shown as shown in below figure; the
user shall select the particular consolidated EWB to update the vehicle number. The following screen will be
displayed.

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Figure 35: Regenerate CEWB (based on Date).

Figure 36: Update Vehicle Number,

On this form the user needs to update the vehicle number along with the place, state, reason for the change in
transportation and Transporter Doc. No. and Date. The system will pop up an error message if any fields are

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entered wrongly, otherwise the vehicle number will get updated to that particular consolidated E-way bill
number.

6.4 Print Consolidated EWB

A user can take the print of consolidated EWB by selecting sub o Print C
option consolidated EWB. On clicking this option, following screen is displayed.

Figure 37: Print Consolidated EWB

, the system will display the requested

consolidated EWB and the user can take the print out of the same.

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7. Rejecting EWBs
This option is used by the taxpayer to watch the e-Way Bills generated by the other taxpayers against his /
her GSTIN as the other party as recipient or supplier and if the recipient is not getting the consignment
mentioned in the e-Way Bill, he/she can reject them using this option.

The user needs to have the e-Way Bill number which he/she wants to reject. The following screen is shown
once Reject is selected from the main menu options.

Figure 38: Rejecting E-way bill.

The user needs to the select the date on which the e-Way Bill which he wants to reject, was generated and
click ubmit button. The system will show all the e-way bills generated on that particular date. The user
has to then select the concern EWB by checking the check box on the right side of the e-Way Bill as
illustrated in below figure.

Figure 39: Rejecting E-way bill.

Note: As the other party, one can communicate the acceptance or rejection of such consignment specified in
the e-Way Bill. If the acceptance or rejection is not communicated within 72 hours from the time of
generation of e-Way Bill, it is deemed that he has accepted the details.

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8. Generating Reports
There is an option for the user to generate various reports to manage his business some are detailed and
others are summarised. The system also helps the user to generate action based reports. The following
reports are available under this option:

Figure 40: Options under Reports.

8.1 My EWB Reports

Figure 41: Options under My EWB Reports.

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This will give the list of e-Way Bills generated by the user for a particular date which includes the following:

Outward Supplies- This will generate the list of e-Way Bills which have been shown as outward
supplies from the user for a particular date.
Inward Supplies- This will generate the list of e-Way Bills which have been shown as inward
supplies to the user for a particular date.
CEWB Generated by Me- This will show the list of all consolidated e-Way Bills generated by the
user for a particular date.
Cancelled EWBs- This will list the e-Way Bills cancelled by the user for a particular date.
Rejected EWBs by Me- This will list the e-Way Bills rejected by the user for a particular date.
Assigned for Transporters- This will list the e-Way Bills assigned by the user for Transporters for
a particular date.
Part-A EWBs- This will show the list of all the EWBs with Part-A updated but Part-B pending for
updation for the selected date range.
Doc No. Info- This will show Report on EWB's Generated based on Doc. Type and Doc No.
EWB about to Expire- Taxpayers or transporters can view the list of e-Way Bills about to expire in
a time period of 4 days (From current date (T) then (T)-1, (T)+1, (T)+2). They can keep track of
expiry dates for each of the consignments generated.

8.2 Others EWB Reports

Figure 42: Options under Others EWB Reports.

This option will give the list of e-Way Bills generated by the others against the user as the other party for a
particular date under various categories which are as follows:

Generated by Others- This will list the e-Way Bills generated by others for the user.
Rejected EWBs by others- This will list the e-Way Bills assigned to others by the user but rejected
by them.
Assigned to me for Transport- This will list the e-Way Bills assigned for transport to the user by
others.

8.3 Master Reports

Figure 43: Options under Master Reports.

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Following reports are available under this option:

My Masters This generates the list of master entries created by the user under different categories
namely Clients, Suppliers, Transporters and Products as shown below.

Figure 44: Generating Master Reports

EWB Masters This will list the e-Way Bills based on Unit Quantity Code and State Code as
shown in below figure.

Figure 45: Generating EWB Master Reports

8.4 Summary Reports

Figure 46: Summary Reports

Using this option user can view the list all the EWBs generated by the user on a selected date along with
relevant parameters. The user can export the report in an as shown
in below figure.

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Figure 47: Generated by Me Report

9. Masters
The e-Way Bill system allows the user to create his own business related Masters. Masters data simplifies
the data entry while generating the e-Way Bill. It helps user to generate e-Way Bill easily and quickly
without any errors. The master consists of Products, Clients, Suppliers, and Transporters.

Figure 48: Options under My Masters.

9.1 Products

Figure 49: Product Master.

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The user needs to start entering with the basic details like the product name; a measurement unit of the
product in which he sells and a brief description about the product shall be entered by the user.

user to select the HSN code from the search options and HSN name accordingly.

Next, the user needs to enter the rate of tax as applicable for the product - CGST, SGST, IGST, Cess, and
Cess Non-ad valorem. Once a request for product details are submitted, the system validates the entered
values and saves. Otherwise the system pops up appropriate message if there is any error. The user can
repeat this for all his products. User can make multiple entries for the same product, if the unit of
measurement and rate of tax is in multiple for the same product. Accordingly, he can give the product name
for his understanding and remembering.

9.2 Clients

the following screen is shown when the clients tab is selected.

Figure 50: Customers Master, Form 01.

The user can enter the customer details as a GST registered or GST un-registered customer. When the GST
registered option is selected, the user has to enter the GSTIN of the customer. Once the GSTIN is entered,
the system shows the customer details in the combo box. If the GSTIN holder has additional place of the
business, then the combo will show main and additional places of business. The user has to select whichever
is required. If multiple places have to be selected, click button and select. Once submit is given, the
system saves the details of that particular customer in the masters.
If the user selects the GST un-registered option, the following screen is displayed.

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Figure 51: Masters Customers Master, Form 02.

The user needs to enter the state, name, client address, place, pin code, mobile number, email of the client
along with approximate distance and click ubmit .

Once a request for client details is submitted, the system validates the entered values and pops up appropriate
message if there is any error. Otherwise the client details are captured into the masters and will be available
to use while generating e-Way Bill.

9.3 Suppliers
The user can also add the suppliers
added. Please see the procedure for the entry of customer in masters in above section.

Figure 52: Suppliers Master.

9.4 Transporters
Similarly, a user can enter the details of a registered transporter into the masters based on transporter
number. Once the transporter number is entered, the system allows the user to select and submit the same.
This is used to enable the registered person to allow the transporter to update the vehicle number in the e-
Way Bill whenever it is required.

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Figure 53: Transporters Master.

9.5 Bulk Upload

The system enables the user to upload bulk Masters for Product, Client, Supplier and Transporter. For
generating a Bulk e-Way Bill the user needs to have the EWB bulk convertor or the excel file, which helps
the user to convert the multiple e-Way Bills excel file into a single JSON file.

To upload a Bulk Master, user needs to

the option for Bulk Master as shown in screen below.

Figure 54: Bulk Master upload, Form 1.

The user can then upload the JSON file for the selected option and generate the respective Master
accordingly.

Figure 55: Bulk Master upload, Form 2.

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10. User Management

Some of the users or taxpayers need to generate the e-Way Bill from multiple business places or in 2-3 shifts
or many numbers of e-Way Bills under his account. Also, some of the users do not want to manage all the
activities under one username or account. Under these circumstances, he/she may not be able to manage this
with one user name and such tax payers can use the user management option to create multiple sub-users and
assign them different roles. The following sub-options help the user to manage the sub-users.

Figure 56: Options under User Management.

10.1 Create Sub-User

The system enables the user to create a sub user.
Once the user clicks on the sub option Create Sub user under the option user management, the system asks
the user to enter the mobile number and validates the same via the OTP. Once correct OTP is entered the
following screen is displayed.

Figure 57: Creating Sub-User.

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In this form, the user can create the sub-user by entering a suffix user id for the sub user and shall check the
availability of the user id.

Then the user needs to enter the name, destination, and mobile number, email id, enabling the user to
generate the EWB for all the offices or for a particular office.

The user can authorise the sub user to generate EWB, consolidated EWB, rejection of EWB, report
generation of EWB and updating the masters from the check boxes as illustrated in above figure.

The system will pop up an error if the entered fields are incorrect otherwise the system will create a sub-user
and send SMS pop up a message with password to the sub-user.

10.2 Freeze Sub-User

The system gives an option to the user to freeze the sub user so that he cannot login in the EWB portal.
reeze sub-user under the option user management the following screen is displayed.

Figure 58: Freezing Sub-User.

The user shall select the freeze button to freeze a sub user. Once a sub-user is frozen, he/she won t be able to
login E-way bill portal.

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10.3 Update Sub-User

In the same manner explained under chapter 10.1 create sub user, a user can update a sub-user after
successful validation of the OTP sent on users mobile by the system.

10.4 Change Password

A user can change his login password using this option. Once the user clicks on hange Password -
option under the option ser Management , the following screen is displayed.

Figure 59: Changing password.

In this form the user needs to first enter his existing password and then the new password which he wants to
use and click ubmit . The system will then validate the entered details and change the login password of
the user with new entered password.

Note:
your password.

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11. Registration
E-Way Bill system provides the users to generate the e-Way Bills from different modes. One of them is the
web based mode, which has been explained in chapter 5. There are other modes like SMS based, android app
based, API based and Suvidha based. For all these modes, the user needs to register on the web based system
with other details for these modes. The following options explain the registration for these modes.

Figure 60: Options under Registration.

11.1 For SMS

User needs to have the registered mobile number which he/she used for registration on the e- Way Bill
F

Figure 61: SMS registration, Form 1.

The user needs to verify the OTP received on his/her registered mobile number and email ID. The system
validates the OTP and directs the user to the following screen.

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Figure 62: SMS Registration, Form 2.

Next, the user needs to select the User id from the drop down menu, the mobile number of the selected user
will be auto populated by the system. Once the user gives the submit request the particular user can generate
e-Way Bill through SMS system.

Note: Please refer user manual on SMS system to generate e-Way Bill through SMS. A tax payer can
register maximum 2 mobile numbers for the e-Way Bill purpose.

11.2 For Mobile

The e-Way Bill system enables the user to generate an e -Way bill through android application as well.

Figure 63: Android Registration, Form 1.

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Figure 64: Android Registration, Form 2.

The user needs to select the concern user from the drop down list. Once the user is selected, name and place
will be auto populated by the system. In order to enable the concern user with android app, user needs to
enter the IMIE Number of the concern user and save the details in the e-Way Bill system. Once saved the
concerned user will be able to generate e-Way Bill through android applications.

11.3 For GSP

ystem using this option.

After successful validation of the OTP, system will display the following screen.

Figure 65: GSP Registration.

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Once the user enters the required GSP details in the form and click
GSP for the user.

11.4 For API

Using this, the user can enable API based generation of the e-way bills for his firm.

Please refer the API User Manual for detailed information in this regard.

Figure 66: API Registration, Form 1.

Figure 67: API Registration, Form 2.

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11.5 Common Enrolment

Using this, the transporters who are GST registered can generate a Common Enrolment number which will
allow him to use one registration number for generating the e-way bills and updating Part-B throughout the
country. Only Registered Transporters, which are having GSTIN in multiple states with same PAN number,
can register in common enrolment process.

User logs into the e-

System displays details, such as the GSTIN, Tradename, Address, e-Mail id and Mobile no. Also, the
GSTINs registered with the same PAN are also displayed. If Applicant details are Correct, User enters the

Figure 68: Common Enrolment Registration.

Next, the system will open Common Enrolment form displaying all GSTIN's registered under same PAN &

Registered successfully
number of 15 digits starting with 88 & displays the complete details.

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Figure 69: Common Enrolment Registration.

12. Update
Following options are available under Update module.

Figure 70: Options under Update.

12.1 As Transporter/Taxpayer

The E-Way Bill system allows a user to generate an e-way bill for other parties as a Transporter/Taxpayer.
By using this option a user can change himself into a Transporter/Taxpayer, which enables him to generate
e-way Bill for other parties.

Any time, the user can change between tax payer and transporter.

Reg On clicking this option,

following screen will be displayed:

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Figure 71: Transporter Registration.

ID.
Once the OTP is verified, the system asks the user whether he/she wants to be register as a transporter so that
he can generate e-way bills for his clients. The user has to select the yes option to do the same, again if the

Figure 72: Transporter Registration, Form 2.

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12.2 My GSTIN from Common Portal (CP)

The E-Way Bill system allows a user to update their business details from the GST common portal. Once
updated successfully, these details can be auto populated in various e-Way bill modules based on GSTIN as
and when required.

Figure 73: GSTIN updation Form.

13. Grievance
The system has a provision that allows the tax payers/ transporter to file a grievance for cases where a
vehicle has been intercepted by the officers and detained for a period exceeding thirty minutes unnecessarily.

Figure 74: Options under Grievance.

O and prompts the user to
enter the EWB number as shown below.

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Figure 75: Detention Entry, Form 1

When user enters the EWB no. a

.
Figure 76: Detention Entry, Form 2.

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14. E-Way Bill System for Citizens

A person who wants to generate e-way bills to move goods but is not registered under the GST system can
use this option.

Figure 77: EWB Enrolment for Citizen

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14.1 Generate New EWB

To generate a EWB, a person who is not registered on the GST System has to enroll himself on the EWB
Portal. For enrolling the same, the unregistered person has to open the e-Way Bill portal and select the

The Enrolment form is shown below:

Figure78: User Details Entry

The user has to select the State and enter his name along with the PAN number, followed by Address and
contact information.

The system validates the OTP. User enters the OTP received to his mobile and clic
-Way
Bill Entry Form.

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Figure79: EWB Entry form for Citizen

User need to proceed further as mentioned in Section 5.1

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14.2 Update Vehicle for Generated EWB

This option is used to update the vehicle number of the e-Way Bill, if it has not been entered while
generating e-Way Bill or vehicle has been changed for moved goods because of various reasons like transit
movement, vehicle breakdown etc.

The present transporter is enabled to update the Part-B. If the transporter has not been assigned to the e-way
bill, the generator can update the Part-B.

Update Vehicle for Generated EWB E- On

clicking this option, the following screen will be displayed.

Figure 80: Updating of Vehicle No, form 1.

The user has to enter registered mobile number and the E-way bill number to Get OTP and proceed with
Verification to enter the Vehicle details in Part B of generated E-way Bill.

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Figure 81: Updating of Vehicle No, form 2.

In the vehicle updating form, the user needs to first select the mode of transport. He has to then enter the
vehicle number through which the transportation is being done, next the user enters the From Place, From
State, from where the transportation is being done.

The user also needs to give the reason for which the vehicle is being changed. The system allows the user to
select the reason for the transport change from the dropdown list.

Once a request for updating of vehicle number is submitted, the system validates the entered values and pops
up appropriate message if there is any error. Otherwise the vehicle no is updated instantly and will be aligned
with the concern e-Way Bill.

14.3 Print EWB

User wants to take print out of an e-way for many purposes like to provide a copy of EWB to the incharge of
the conveyance or wants to keep one for his reference etc.

When user s E-Way bill for Citizens , the following screen will be
displayed.

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Figure 82: Print EWB, form 1

The user has to enter their registered mobile number and 12 digit E-way bill numbers to Get OTP and
proceed with Verification. The system will show the requested EWB. From this page the user can take the
print out for the EWB. System also gives an option to take a detailed print as well.

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Figure 83: Updating of Vehicle No, form 2.

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14.4 Cancel EWB

The provision has been provided to the user to cancel the E-way bill for various reasons like goods are not
being moved, incorrect entry in the E-way bill entered by him etc.

When user selects the “Cancel EWB” option under E-Way bill for Citizens , the following screen will be
displayed.

Figure 84: Cancel EWB form 1.

Before going for e-Way Bill Cancellation, the user should have the e-Way Bill number in hand which he
intends to cancel.

Next, the user needs to enter the registered Mobile Number along with the 12 digit e-Way Bill number and
select “Get OTP”. User enters the OTP received to his mobile and clicks “Verify OTP”.

That particular e-way bill will be displayed, and after giving a suitable reason for the cancellation of e-Way
Bill, the user can cancel the e-way bill.

Once the e-Way Bill is cancelled it’s illegal to use the same.

Note: The e-Way Bill once generated cannot be deleted. However, it can be cancelled by the generator
within 24 hours of generation. If it has been verified by any empowered officer, then it cannot be cancelled.
e-Way Bill can be cancelled if either goods are not transported or are not transported as per the details
furnished in the e-Way Bill.

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Figure85: Cancelling E-Way Bill form 2

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Figure86: Cancelled E-Way Bill

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15. Best Practices to follow

15.1 Mistakes while generating e-Way Bills

It has been observed that some of the Tax Payers and Transporters are making the mistakes while generating
the E-Way Bills. These mistakes may be happening as operators want to generate the e-Way Bills fast. The
followings are some of the general mistakes.
In some are being entered more than

that is, more than ₹

10.00 Crores and so.
In some cases, GSTIN of the other party is being entered wrongly.
In some cases, PIN Codes are being entered wrongly.
In some cases, the HSN codes are being entered wrongly.
This may result in cancellation of e-Way Bill by the tax payers himself or rejection by the other party.

15.2 Best Practices to overcome these mistakes

To overcome these mistakes, the following actions may be taken by the Tax Payers/Operators.

Enter your Clients/Customers and Suppliers master in the master menu The tax payer has
been facilitated on the e-Way Bill system to create onetime master details of his/her customers and
suppliers by just entering the GSTIN. This helps in easily populating the customers and suppliers
details by the system, just by typing his/her name at name field while generating the e-Way Bills.
This avoids the mistakes in GSTIN, Place, State and PIN codes of customers or suppliers.
Enter your products master in the master menu The tax payer can create his/her product
masters by entering the product details like name, HSN, rate of tax, etc. So that the product details
are auto populated by the system by just typing the 2-3 chars of product name. This avoids the
mistakes in HSN code, rate of tax, UQC, etc.
Verify before submission - The operators can cross-check the values of parameters entered before
submitting.
Manage sub-users carefully Some of the tax payers may not operate directly themselves always
and also they may have multiple additional places from where they need to generate the e-way bills
for movement of goods. To achieve this, the tax payers can create the sub-users to manage the e-way
bill system depending upon the requirements. The different roles can also be assigned to these users.
However, the tax payers should take care while generating these users. Whenever, the
employees/operators/managers change, he/she should change the password or freeze the account
from miss-utilising the same.
Register for other facilities carefully There are other facilities to register. They are SMS based
and Android based e-Way Bill management and registration to work as a transporter. The utmost
care should be taken while using these facilities to avoid miss-utilisation. SMS based E-way Bill has
to be generated carefully to avoid mistakes while typing the parameters. The registration as
transporter facilitates the tax payers to generate the e-Way Bill for other parties as a transporter.

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 E-Way Bill System

API Interface - The best method for the large tax payers/transporters, who generate the large
number of e-Way Bills, is API interface. This is site-to-site integration of the systems for e-way Bill
generation. In this method, the tax payer system will directly request the E-way Bill system while
generating invoice in his system and get the e-Way Bill number. This can be printed on the Invoice
document and movement of the goods can be started. This avoids duplicate data entry and eliminates
complete data entry mistakes. To use this facility, the tax payers have to request the department for
this service. This facility is available only for the selected large tax payers or transporters, who
generate the more than the defined invoices in a month. These defined invoices in a month will be
changed as per the required by the government time-to-time.

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