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Salesforce DL 2023

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Vardhan Maganti
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0% found this document useful (0 votes)
85 views23 pages

Salesforce DL 2023

Uploaded by

Vardhan Maganti
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Do you know Salesforce is #1 CRM in

the world? Do you want to know


more about Salesforce?
Course Duration: 3 Months

Real People
Real Classrooms
Real-time Projects
Manikanta Kona
CEO, Digital-Lync

He shares a belief that education


goes beyond classrooms and
certifications which is why he
started Digital Lync to help
people in developing distinctive
skill sets.

M
He solidly believes that the future
belongs to those who can think,
access, configure and implement
end to end technologies.

I have a burning desire to empower people and


make them realize their potential. Living by this
passion keeps me content everyday.

Digital Lync
Digital Lync is the most credible organization where students
can skill, upskill and reskill themselves.
With 7 years of experience, we have upended the technical
education system by emphasizing on disruptive technologies.
We have trained over 25000+ students spanning across Cloud,
DevOps and Salesforce.

Physical and Virtual Classrooms Job & Interview Assistance


Real-time Labs and Assignments 24/7 Support & Mentorship
Live Projects with Industry Partners Immediate Internships & Placements

www.digital-lync.com
The Future
with Salesforce
Why learn Salesforce?
Provides high paying Way Better
jobs. Careers
Fastens career
growth.
Suitable
Mitigates software Placements
failures.
Enables faster
application releases.
Keeps you at top.
Transforms you into
valuable assets.

Average Salesforce Salaries across Nations


Why become a
Salesforce
Specialist?
Can be learned by anyone
A fresher or someone with the basic Linux and
Scripting knowledge can learn Cloud DevOps
with an ease.
Fancy salary packages
Professionals in Cloud Devops are paid fairly
well everywhere.

Easier access to jobs


The demand for Cloud DevOps engineers is
higher but the supply is insufficient. So,
getting a job soon after completing the
course is pretty easier.

Fast Career Growth


Up-scaling yourself is a necessity, especially
nowadays when technology is evolving at a
rapid pace.

Exposure To Various Trending Tools


and Technologies
Cloud DevOps can expose people to
several tools ranging from Jenkins,
Kubernetes to Docker and Terraform.

Become More Valuable To The


Company
Most of the companies for cost optimisation
purpose are looking for people with cutting-
edge skills.
DON’T WORRY
YOUARE
AT RIGHT
PLACE
Why choose
Digital Lync?
Superior Infrastructure
Take advantage of the chance to learn from top industry experts
and faculties.

Personalised Curriculum
Unlike understanding of a few topics in Cloud DevOps, our in-depth
curriculum gives you end-to-end knowledge.

24/7 Mentor Support


Live lectures or hangouts with subject-matter experts, discussion
forums, and Q&A to answer your questions and reinforce learning
are all available.

Access and Networking


The expanded networks along with the support team provide you
access to the world of full-fledged jobs.

Multifaceted Development with Real-time Projects


Exploration of case studies that give a real understanding of the
challenges faced by renowned organisations in the tech space
and can also be able to apply what they have during live lectures.

Job-Assistance and Resume Building.


Providing assistance to prepare people for the job while grooming
them personally and professionally. While we are at it, helping
them build attractive resumes.
Meet the team
Digital Lync

Manikanta Kona Ravi Krishna


CEO, Digital Lync Technical Director, Cloud DevOps
Experienced Salesforce Technologist Experienced Technical Architect
with a demonstrated history of with immense knowledge in leading
working in Salesforce Design, various innovative development and
Development and Architecture deployment processes in Salesforce.

Sai Kumar Bala Krishna


Program Manager
Technical Director, Full Stack
Experienced Technical Architect with
Experienced Subject Matter Expert with an
extensive experience of project management
outstanding exposure
and scrum planning along with execution of
of working in Salesforce Apex, LWC, VFP
end to end development cycles.
and Salesforce Integration.
Course Structure
LIVE Classes
Attend LIVE sessions by industry experts.

Recorded Videos
Learn through pre-recorded videos from industry leaders.

Teaching Assistance
Practical and interactive doubt clearing sessions, project
sessions, etc.

Real-time projects
First-hand experience through development and
implementation of projects across different verticals

Relative Internships
Advanced internship that enhances
networking and resource value.
CURRICULUM

Salesforce Admin
1 Introduction to Salesforce

What is Cloud Computing?


What is CRM?
What is Salesforce?
What is SaaS – Software as Service ?
What is PaaS – Platform as Service ?
What is IaaS – Infrastructure as Service ?
Salesforce Architecture
Salesforce Licenses
Salesforce Editions
Salesforce Development Life cycle

2 Salesforce Environment and Setup


1
Creation of Salesforce Accout
Business Hours
Company Information
Fiscal Year
Data Protection and Privacy
Language Settings
Manage Currencies

3 User Interface and Search

App Menu
Custom Labels
Custom Settings
Custom Metadata Types
Static Resources
Density Settings
Global Search
Themes & Branding

4 Users, Roles, Profiles, Permission Sets, Public Groups and Queues

3
Creating Users
Mass Email Users
User Licenses Overview
Understanding Record Ownership and Access
Roles and Role Hierarchy
Profiles
User Permissions
Permission Sets and Permission Set Groups
Public groups
Queues

5 Salesforce Objects Fields & Relationships

Objects

Custom Objects Vs. Standard Objects


Creation of custom object
Different Data types
Standard Data types –
Text, Email, Number, Currency, URL, Text Area, Rich Text Area, etc.,
Read only Data types
Auto Number, Formula and Rollup summary
Rollup summary Operations
*Sum(), Min(), Max() and Count
Relational Data types
Lookup Vs Master – Detail Relationship
Required, External Id, Default Value and Unique fields
Controlling field/Dependent field?
Making dependent pick list fields

Tab Creation

Types of Tabs
Custom object Tabs
Web Tabs
Visual force Tabs
Lightning Page Tabs
Page Layouts

Introduction
Customize the page layouts.
Defining Page layouts
Adding custom buttons and links
Defining required and read only fields
Adding related list
Adding Sections in Detail page

Record Types

To create and maintain record types for your organization.


Display different page layouts and picklist values based on record
types.
Uses of Record Types
Assigning Record types to the Profiles.
Schema Builder

Application

Creation of Application/Custom App

6 Workflows, Approval, Process Builder

Email Templates

Email Templates – Sending Single emails and Mass emails.


Types of Templates – Text, HTML (Using Letter Head), Custom
(without using letter head), Visual force Email Templates.
Merging fields in Email Templates
Email Delivery Settings

Workflows

Defining Workflow
Workflow Actions
Email Alert
Task Creation
Field Updation
Outbound Message
Difference between Evaluation Criteria and Rule Criteria
Time based workflows

Approval Process

Create Approval Process


Approval Actions
Difference between workflow rule and approval process

Process Builder

Creation of Automation Process

7 Salesforce Flows

Visual Flows and Validations

Creation of Flows

Validation Rules

Standard Validations
Custom Validations
Defining Salesforce Data Validation
Creating Custom Validation Rules

8 Security Controls and Identity Management

Types Of Security
OWD Access Levels
Sharing Settings and Field Accessibility
Password Policies, Session Settings
Sharing Rules and Manual Sharing
Named Credentials and Remote Site Settings
Trusted URls for redirects
View Setup Audit Trail
Session Settings and Login IP
Certificate and Key Management
File Upload and Download Security
Health Check and User Session Information

8 Salesforce Data Management

Salesforce Data Backup

What is Data Backup?


Advantages for Data Backup
Odaseva (Data Backup Tool)

Salesforce Meta Data Backup

What is Meta data ?


Advantages for Metadata backup
Alation(Meta Data Backup Tool)

Data Loader

Import using Application Import Wizard


Import using Apex Data Loader
Import Wizard Vs Data Loader
Dataloader.io
Workbench

8 Salesforce App Exchange

Introduction
Installing an App
Uninstalling an App
Unmanaged Package
Managed Package

Salesforce Chatter & Slack

Public group and Private group


Stream and Feed
Chatter Email settings
9 Reports and Dashboards

Creating Report Types for the Reports


Report Types, Reports & Dashboard Overview
Different Reports
Defining Custom Reports
Advanced Filters
Defining Dashboards

10 Salesforce Monitoring and Deployment

Monitoring

Imports
Outbound Messages
Mass Emails
Debug Logs
Scheduled Jobs
Email Log Files and Bulk Data Load Jobs

Deployment

Changesets
Continues integration(CI) and Continuous Deployment (CD)
Deploy the components using Azure Devops
CURRICULUM

Salesforce Business Analyst


1 Introduction to Salesforce Business Analyst

SDLC
Agile Methodology
Planning Scrum

2 Customer Discovery
1
Determining Business Strategies
Discovering Customer Leverage
Understanding responsibilities
Applying the implementation lifecycle
Analyzing Salesforce environment
Demonstrating Salesforce capabilities for business solutions

3 Collaboration with Stakeholders

Planning discovery activities


Identifying key stakeholders and developing relationships
Explaining current state analysis
Understanding Salesforce features and practices

4 Business Process Mapping


3
Demonstrating the scope of complex business process
Applying and understanding hierarchical processes
Analyzing business processes for future visualization

5 Requirements
3
Distinguishing between user stories and requirements
Verifying existing requirements to prioritize
Pushing document requirements to version-controlled
repositories.
6 User Stories

Understanding components of user stories


Contrasting the difference between acceptance criteria
Pushing user stories to version-controlled repositories

7 User Acceptance Testing


1
Defining and preparing UAT (User Acceptance Test Plan)
Guiding UAT to manage results
Make a go/no-go decision during technical issues
CURRICULUM

Salesforce Apex Development


1 Introduction to Apex

What is object oriented programming language?


What is Apex?
When Should I use Apex?
How does Apex Work?

2 Apex Fundamentals
1
Data Types and Variables (Primitive, Collections, Enums, Variables
and Constants)
Expressions and Operators
Control Flow Statements(If-Else, Switch, Loops)
Classes, Objects, and Interface

3 Working with Data in Apex

Sobjects
Data Manipulation Language

SOQL

SOQL Basics
SOQL Optional Clauses
Using SOQL and Collections.
Relationship Queries
Complex SOQL and Collections.

Data Retrieval - SOSL


Apex Classes, Objects

Apex Triggers

Basic Triggers.
Context Variables
Trigger Frame Work.
4 Asynchronous Apex, Debugging, Testing, and Deploying Apex

Batch Apex
Scheduled Apex
Queueable Apex
Future Methods

4 Apex Security and Sharing

Enforcing Sharing Rules


Enforcing Object and Field Permissions
Enforce User Mode for Database Operations
Filter SOQL Queries Using WITH SECURITY_ENFORCED
Apex Managed Sharing
Apex Test Classes
Best Apex Practices
CURRICULUM

Salesforce LWC Development


1 Introduction to Lightning Web Components

Why Lightning Web Components and Why Salesforce Introduced


LWC?
Advantages of using Lightning Web Components
Features of Lightning Web components
Set Up Your Development Environment (Install a Code Editor, Set
Up Linting, Set Up a Development Org, Install the Salesforce CLI,
Develop in Scratch Orgs, Develop in Non-Scratch Orgs)
LWC Supported JavaScript, Browsers, experiences and Tools.

2 Creation of Lighning Web Components

Creation of LWC Bundle (folder, html, JavaScript, Configuration,


CSS, SVG and Test files)
Fields, Properties (Reactive, Public, Tracked, Boolean, Getter and
Private), and Attributes
Decorators and Directives
Component Lifecycle

3 Work with Salesforce Data

Lightning Data Service


Work with Records Using Base Components
Use the Wire Service to Get Data
Call Apex Methods
Call APIs from Apex
LWC Modules

4 Communicate with Events

Create and Dispatch Events


Handle Events
Configure Event Propagation
Communicate Across the DOM
5 Debug Lightning Web Components

Enable Debug Mode in Salesforce


Debug Using Chrome DevTools

4 Test Lightning Web Components

Install Jest
Run Jest Tests for Lightning Web Components
Debug Jest Tests for Lightning Web Components
Write Jest Tests for Lightning Web Components

CURRICULUM

Visual Force Pages


1 Visual Force and Ajax

Introduction to VIsual Force


Visualforce Custom controllers
Using wrapper classes in visualforce
Visualforce Standard Controllers, Extensions
View State
Ajax

CURRICULUM

Salesforce Integration
1 Web Services

Introduction to web services


Introduction to JSON and XML
Callouts in Salesforce - REST and Soap callout
Creating webservices in Salesforce - REST
Creating webservices in Salesforce - SOAP
Real Time
Projects
Sales Cloud Implementation for Kona MARS
Find, choose, and compare Learning Management Systems with Salesforce
Cloud Integration in the Top LMS Software directory of eLearning Industry. Kona
Mars is a platform for collaborative learning.

It enables companies to upskill from within by turning their experts into


champions for employee, customer, and partner growth. The goal is to enable
globally distributed workforce access learning programs from a centralized
repository, ensuring content consistency, delivery, and evaluation across
geographies.

Service Cloud Implementation for Kona MARS


Kona Mars allows organizations to easily manage service interactions with their
customers and build great relationships. The goal is to enable Salesforce
Service Cloud Implementation with other third-party platforms to give
organizations a wonderful and connected experience.

Through this process, Kona Mars will be able to provide you with great
solutions and help make customer service conversations more intelligent on
any platform, anywhere, anytime.

Property Rental Management System


The aim of this project is to make the entire business process run on Salesforce
CRM so that it stores all the data in a secure environment and gives complete
control over who access information.

Owners who are interested in giving the property to rental or lease; register the
property with the necessary details in the application.

The key features include receiving, organizing, and detailing the property
information by tracking and monitoring the properties as shown by the
tenants. The data must be safe and secure here.

Raw Material Selling Platform - iDecr


To enable the organisation to do what it (typically) does best: trade the platform
as hard as possible without having to focus on some of the associated challenges
of non-SaaS ecommerce platforms: stability, scalability, or managing a technical
agency, team or roadmap.

To start with the initial platform selection consultancy, solution design, and build –
including creative origination and implementation – through to ongoing site
performance optimisation, enhancement, and support.

Tools and Platforms Used


Placement and
Career Assistance

Refine your CV Access to our Job Portal


Before you attend an interview, an Here are some ways to boost your
impressive CV can help you introduce likelihood of obtaining an
yourself to the field. We offer industry interview by with a potential
professionals' critical criticism and help employer three-fold.
you build to ensure that your resume
stands out.

Professional Grooming
Apply job offers
Mock interviews with industry experts is the
You can possibly get a job after
key to preparedness for you to face the
3-6 months of enrollment with us
employers in the real world with confidence.
through our hassle-free process.

Pick what’s best for you


Talk to our experts to identify the
best-suited career opportunities for you.
Program Details

Course starts Duration


3 Months Training +
Please refer to the website for
program start dates 3 Months Internship

Fee structure Program hours


Please refer to the website. 100+ Learning Hours
and additional
Internship duration.

For admissions, contact


+91 6304982304
[email protected]

V 2.1

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