Yes, thank you for that, Shane! Now, let us talk about the company’s background.

It’s
product and service offerings, the markets it caters, and its subsidiaries and affiliates. So
let us now dig in to it.

Globe

Slide 1: Globe Telecom, Inc. (Globe Telecom) is one of the largest digital solutions
platforms that primarily focuses on telecommunications, venture capital, venture
building, shared services, and digital marketing solutions in the Philippines.

It offers a comprehensive suite of products and services, including mobile, home

broadband, corporate data, and fixed-line voice: providing various services under
Globe Postpaid, Globe Prepaid, Touch Mobile (TM), and GCash brand names.

Script 1: Globe Telecom, Inc. (Globe Telecom) is one of the largest digital solutions
platforms that primarily focuses on telecommunications, venture capital, venture
building, shared services, and digital marketing solutions in the Philippines. The
purpose for which the corporation is established, which is registered in its Articles
of Incorporation in the Securities and Exchange Commission, is to carry on the
business by transmitting and receiving communications of every kind, news,
music, messages, instructions, entertainment, pictures, advertising, light, and
energy in any form, to supply facilities and charge and receive compensation
therefore. It offers a comprehensive suite of products and services, including
mobile, home broadband, corporate data, and fixed-line voice: providing various
services under Globe Postpaid, Globe Prepaid, Touch Mobile (TM), and GCash
brand names. Globe Telecom offers communication services through a network of
retailers, suppliers, distributors, and business partners. It also offers broadband
services to household customers. The company serves a wide range of small and
medium businesses, industries, and commercial enterprises.
Slide 2: Products and Services Offered

- Globe offers a wide range of products and services to its various businesses,
institutions, and individual customers. This includes:

1. Mobile Products and Services

Globe Postpaid Globe Prepaid Globe Rewards
Mobile Devices GCash GlobeOne App

Script 2: What are the products and services that Globe Telecom offers?

Globe offers a wide range of products and services to its various businesses,
institutions, and individual customers. This includes:

For its Mobile Products and Services, first on the list is the Globe Postpaid.
Postpaid plans of Globe include internet data, calls, and SMS services. This
enables users to access certain services such as internet roaming, calling, and
messaging at present time when needed, because billing payment comes after the
service at a certain point in time, usually months or years of subscription contract.
The mobile postpaid plan’s price ranges from Php 599/month to Php 2499/month.

Second is Globe Prepaid. Prepaid plans of Globe include internet data, SMS,
and/or call services. This differs from postpaid plans in terms of payment terms.
This requires the user to pay upfront before accessing the services, and the service
may last at least a minute up to a month, depending on the plan available. Price is
as low as Php 1 per text, and Php 6 per call with the same network.

Next is Globe Rewards. Globe Rewards is a loyalty program that allows all
customers to earn points when availing services from the globe, which can be
converted and redeemed into vouchers and discounts for life essentials, food and
shopping, health, gaming and entertainment, etc.

Then Mobile Devices. This is a bundled plan that allows customers to avail of a
device, smartphone, or other gadgets, together with a plan.
 They also have GCash. A virtual mobile wallet, developed by Mynt (Globe Fintech
Innovatios, Inc.), an associate of Globe Telecom, that offers lifestyle services and
financial services to its users enabling them to transfer/receive money, pay bills,
save, and invest, credit and loans, and shop online across various platforms.

And GlobeOne App. GlobeOne App is an app designed specifically for its users
enabling them to buy load and promos, track their usage of a prepaid or postpaid
plan, pay bills, register conveniently their globe prepaid and home prepaid WiFi
SIMs, and etc.

Slide 3: Products and Services Offered

Broadband Services: Globe At Home

Corporate Solutions: Enterprise Connectivity, Cloud Services, Globe

Cybersecurity

Script 3: For its Broadband Services, it offers Globe at Home. Globe At Home is
a fiber and broadband plan that provides internet access at home. This plan
provides various services for household users. It is the same with mobile services
that can be availed in postpaid or prepaid, but this comes with WiFi modem and
a landline. The plan starts at Php 1299.

And for its Corporate Solutions naman, they provide Enterprise Connectivity,
Cloud Services, and Globe Business Cybersecurity Suite. Globe offers
managed services, data solutions, and digital tools to support business operations,
including internet access, and domestic and international data services for
businesses. Virtual servers or storage space for backing up data to avoid data loss,
building web and mobile apps for customers to transact, and archiving data. There
is also Cloud Payroll available for as low as Php 7000 for 100 employees to
optimize payroll processes and employee recordkeeping. Then, security solutions
tailored for businesses to protect their company devices from cyber threats. Globe
Solutions will secure networks, email, customer data, and productivity against
 cyber attacks. The firewall will be built for private business assets to prevent
unauthorized access attempts and suspicious activities.

Slide 4: Markets Catered

- Globe Telecom’s product and services listed above cater a broad range of
customer needs, from individual consumers to large enterprises and the
government sector:

Individual Consumer Market, Corporate Consumer Market, Government Sector

Script 4: Furthermore, let me discuss to you the market that Globe caters. Globe
Telecom’s product and services listed from the previous slides cater a broad range
of customer needs, from individual consumers to large enterprises and the
government sector:

It caters Individual Consumers. Globe offers postpaid and prepaid mobile

services for those individuals who pay for mobile services in monthly billing and in
advance, respectively. Also caters to home broadband users for customers who
subscribe to a fixed-line internet service. This appeals to users, younger
consumers, usually students, who are a heavy user of data and digital content, as
well as a globe at home for a whole family of internet users to browse across the
web.

It also caters the Corporate Market and the Government Sector. Globe targets
businesses needing telecommunications services (internet access and business
solutions), such as Small and Medium-Size Enterprises (MSEs), and Large
Enterprises that require advanced telecom solutions. Globe Telecom Inc. Allows
businesses to operate on all levels, do business with anyone wherever they may
be, and allows enterprises to grow faster, locally and internationally with the help
of convenient communication and transactions with clients, investors, customers,
and also with their internal stakeholders.
 And Government agencies need telecom services for their various administrative
and operational needs, allowing them to better serve the community, through
economic development. Telecom allows these government agencies to reach a
broad range of people for social, environmental, and economic development.

Slide 5: Globe Digital (Conglomerate Map)

*Image*

Script 5: Now that you already know what Globe offers to its customers and what
market it caters, let me share to you the conglomerate map of Globe Digital. I will
not going to discuss every single company listed on the image, but I will discuss
some, those that are the subsidiaries of Globe Telecom.

Slide 6: Globe Digital (Conglomerate Map)

- The Company’s subsidiaries are Innove Communications, Inc.; GTI Business

Holdings, Inc.; Kickstart Ventures, Inc.; Asticom Technology, Inc.; Globe Capital
Venture Holdings, Inc.; Bayan Telecommunications, Inc.; TaoDharma Inc.;
GTowers Inc.; Yondu, Inc.; and Electronic Commerce Payments, Inc.

Script 6: The Company’s subsidiaries are Innove Communications, Inc.; GTI

Business Holdings, Inc.; Kickstart Ventures, Inc.; Asticom Technology, Inc.; Globe
Capital Venture Holdings, Inc. Bayan Telecommunications, Inc.; TaoDharma Inc.;
GTowers Inc.; Yondu, Inc.; and Electronic Commerce Payments, Inc.

First is Globe Telecom, Inc. The parent company. One of the leading providers of
digital wireless communications services in the Philippines.

Next is Innove Communications, Inc. Globe Telecom owns 100% of Innove. It

also holds a license to provide digital wireless communication services in the
Philippines, and establish, install, operate, and maintain a nationwide local
exchange carrier service: local telephone service with public payphone facilities
and public calling stations.

Then, GTI Business Holdings, Inc. Globe Telecom owns 100% of GTI. The
holding company of the conglomerate that handles all its overseas holdings and
subsidiaries.

And Kickstart Ventures, Inc. Globe Telecom incorporated Kickstart to invest in

individual, corporate, or start-up businesses, and to do research, technology
development, and commercialization of new business ventures.

Next, Asticom Technology, Inc. Asticom is a wholly-owned subsidiary, providing

business process and shared service support, and IT system integration and
consultancy services.

Globe Capital Venture Holdings, Inc. GCVHI is a wholly-owned subsidiary,

incorporated as an investing and holding company.

Bayan Telecommunications, Inc. Globe Telecom owns about 98.58% of Bayan,

a provider of data and communications services, such as dedicated domestic and
international lease lines, frame relay services, internet access, and other managed
data services.

TaoDharma, Inc. Globe Telecom owns about 66.95% of Tao, established to

operate and maintain retail stores in strategic locations that will sell
telecommunications or internet-related services, devices, gadgets, and
accessories.

GTowers, Inc. Gtowers is fully owned by Globe Telecom.

Yondu, Inc. Globe Telecom owns 100% of Yondu, a company engaged in the
development and creation of wireless products and services accessible through
mobile devices or any other forms of communication devices.

And Electronic Commerce Payments, Inc. Globe Telecom owns about 77% of
EC Pay, a company engaged in providing IT and e-commerce solutions, such as
prepaid phone and internet products, bill payments, and others.
So, that ends my discussion about Globe Telecom, Inc’s background. Let us now
hear from Miss Alejo about the Company’s Strategic Management.
Yes, thank for that again, Shane! I hope that you are all still okay and not yet overload
because we will dive in to the background of Smart Communications, Inc. It’s products
and services offered, the market it caters, and of course, its subsidiaries and affiliates.

Smart

Slide 1: IV. The Company’s Background

- Smart Communications, Inc. Is a wholly-owned wireless communications and

digital services company. A subsidiary of PLDT, Inc., the leading
telecommunications service provider in the Philippines. Smart serves the
market through its brands including Smart, TNT, Rocket, Giga, and Sun.

Script 1: Smart Communications, Inc. Is a wholly-owned wireless

communications and digital services company. A subsidiary of PLDT, Inc., the
leading telecommunications service provider in the Philippines. Smart serves the
market through its brands including Smart, TNT, Rocket, Giga, and Sun.
Continuously aiming to innovate market-shaping products that are relevant to their
customers’ evolving needs and lifestyles. Both PLDT, Inc. And its wireless unit
Smart Communications, Inc. It has been named by the German firm Institute of
Research & Data Aggregation as among the Top 1% of Leading Employers of
2023.

Slide 2: Products and Services Offered

- Smart offers a wide range of products and services for consumers and
businesses. Here’s an overview of their offerings:

Mobile Products and Service

Prepaid Plans: Smart Prepaid, Talk ‘N Text, Bro Prepaid

Postpaid Plans: SIM-Only Plans, Device Plans

Script 2: Now, let us have the products and services that Smart offers.
 Smart offers a wide range of products and services for consumers and businesses.
Here’s an overview of their offerings:

For its Mobile Products & Services, They have Prepaid Plans:

Smart Prepaid: Smart prepaid plans offer packages for various calls, texts, and
data that range from Php 30 to Php 1,999.

Talk ‘N Text: TNT offers users budget-friendly prepaid services that range from as
low as Php 15 to at most Php 1,999.

Bro Prepaid: Same as other prepaid plans, Bro Prepaid offers data-centric
prepaid packages for video streaming, social media, and gaming services. This
ranges from Php 20 to Php 1,299.

For its Postpaid Plans, they have Sim-Only Plans: This kind of postpaid plan
offers a plan package with data, calls, and text services to the Smart SIM. Price
ranges from Php 599 to Ph 2,499.

Device Plans: This offers a bundled package of the latest smartphone device with
a postpaid plan already. Device plans range from Php 599 plus payment for the
chosen device to Php 2,999 plus payment for the chosen device.

Slide 3: Products and Services Offered

Mobile Products and Services

Digital Payments: Smart Padala, Smart Money, GigaLife App
International Roaming: Smart Roam

Script 3: For Digital Payments, they have Smart Padala: The world’s first
international cash remittance service linked to a mobile phone. This serves as a
means of financial support for the estimated 10 million family members or relatives
working abroad. Smart Padala is now known as Maya Center, under Maya, which
is widely known as PayMaya, an all-in-one money app, that combines a feature-
rich wallet and a secure, progressive digital banking experience.
 Smart Money: The world’s first and most innovative card linked to a Smart
wireless phone.

And their very own GigaLife App: An app specifically established for Smart users
to manage their accounts, load, and promos.

They also offer for International Roaming: Smart Roam. Smart provides a
service for international roaming for prepaid and postpaid subscribers.

Slide 4: Products and Services Offered

WiFi: Pocket WiFi, Home WiFi

Infinity Services: Smart Infinity Plans

Script 4: For their WiFi Services, they offer Pocket WiFi: It provides a device that
can be loaded to be of used wherever the user may be when the need for internet
connection arises. This includes prepaid SIM. The price ranges according to the
connection speed for as low as Php 995 with a speed up to 50 Mbps to Php 7,995
with a connection speed up to 900Mbps.

And Home WiFi: Home WiFi includes a choice between a SIM-only and Prepaid
Device. The SIM-only ranges from Php 199 to Php 999. While Home WiFi Prepaid
Device offers for Php 995 only.

And lastly, for its Infinity Services. They have Smart Infinity Plans: A brand of
Smart that is a premium postpaid. This offers exclusive perks such as a personal
account manager, priority customer service via hotlines and smart stores
nationwide, special rewards, and access to exclusive Smart events. Prices range
from Php 3,500 to Php 8,000 for both SIM-only Plan and Device Plan, but with a
payment for chosen device for the Device Plan.
Slide 5: Markets Catered

- The product and service offerings above cater a wide range of customers, from
individual consumers to large enterprises, ensuring coverage of
communication and connectivity needs.

Individual and Family Consumers: Youth and Students, Professionals, Budget-

Conscious Users, Social Media Influencers, Financial Services Users,
Households

Script 5: The product and service offerings above cater a wide range of customers,
from individual consumers to large enterprises, ensuring coverage of
communication and connectivity needs. Smart targets, the same with Globe, a
diverse market across broad and various segments:

Smart Communications caters Individual and Family Consumers

Youth and Students: Smart caters the youth, specially students, for an affordable
prepaid plans and data packages.

Professionals: Most professionals avail postpaid plans as it provides

convenience when internet connectivity are needed and they are the one who
requires a more reliable communication services.

Budget-Conscious Users: Smart caters the consumers who cannot afford to

avail expensive communications services, through the use of its own brand, TNT,
which offers a lower cost of prepaid services to its users.

Social Media Influencers: Smart provides social media influencers a high-speed

packages. Influencers and creators are a heavy user of internet connectivity, often
requires high-speed connection to upload their contents and for live streaming.

Financial Services Users: Smart is associated with Maya, who provides digital
financial services to its customers, may it be individuals and households, and e-
commerce businesses.
 Households: Smart caters households with its Broadband packages, WiFi
services, and SIM-only plans. Households that seek a reliable and affordable
internet connection for everyday use, such as for work, entertainment, and online
learning.

Slide 6: Markets Catered

Overseas Filipinos: Overseas Filipino Workers

Enterprise Consumers: Small and Medium-Sized Enterprises, Large Enterprises

Script 6: Second, Smart caters Overseas Filipinos. Overseas Filipino Workers

(OFW): Smart offers international roaming services t OFWs who wishes to connect
with their love ones in the Philippines .

And Enterprise Consumers. Both the Small and Medium Enterprises (SMEs),
and Large Enterprises: Smart offers high-speed connectivity to businesses who
needs internet services and financial services for its transactions. They caters
these enterprises a high-speed internet connectivity for better operations in their
daily activity, which enhances the productivity of the whole entity.

Slide 7: Subsidiaries and Affiliates

*Image*

Script 7: And of course, as what you have heard already, Smart is a subsidiary of
PLDT, the leading telecommunications service provider here in the Philippines.
Here in the image that you see. I am not sure if you can see it clearly. But this
image shows the subsidiaries and affiliates of PLDT, one of its subsidiaries is Smart
Communications.
Slide 8: Subsidiaries and Affiliates

*Image*

Script 8: This image naman is an extension of the previous image. This shows the
subsidiaries and affiliates of Smart Communications itself. The image shows that
Smart owns 100% of ICONtacts Corporation, Chikka Holdings, Ltd., Wireless
Card, Inc., Primeworld Digital Systems, Inc., Wolfpac Mobile, Inc., Smart
Broadband, Inc., Smart Money Holdings Corporation, Far East Capital Ltd. Wifun,
Inc., Ph Communications Holdings Corporation, Francom Holdings, Inc., and it
owns 99.9% of PLDT Communications and Energy Ventures, Inc., and lastly, it
owns 33% of Telecommunications Connectivity, Inc. Actually, we are not going to
discuss all of it, I am just going to share those that are shown in their website.

Slide 9: Subsidiaries and Affiliates

PLDT, Inc., PLDT Communication and Energy Ventures, Inc.

ICONtacts Corporation, Smart Broadband, Inc.

Script 9: So for the affiliates of Smart Communications, Inc. First on the list is the

PLDT, Inc. The parent company of Smart Communications, Inc. PLDT is the
Philippines’ largest and only integrated telecommunications company.

PLDT Communication and Energy Ventures, Inc. PLDT is a 99.9% owned

subsidiary of Smart. It is a holding company with its primary asset consisting of a
20% equity in power firm Meralco.

ICONtacts Corporation. Smart Communications’ contact center subsidiary. A

100% owned subsidiary of Smart.

And lastly, Smart Broadband, Inc. Smart Broadband is a wholly owned subsidiary
of Smart and is the wireless broadband and data services arm of the company.
VII. Recommendations

5. Unappealing prepaid plan package

Josie: Smart should maximize consumer spending through modifications of prepaid

plans.

Most users of SIM-only prepaid plans are students and individuals who do not have the
means to afford WiFi connectivity in their households. Most prepaid plans of Smart offer
a daily limit of data connectivity. An example is in its Giga prepaid plans, where the
package contains 2GB of data connectivity every day plus 2GB of shareable data for a
certain number of days depending on the availed load package. This package provides
2GB of data every day to the user, so when a new day comes, the remaining data capacity
from the previous day will be wasted. Students are heavy users of the internet, most
especially in this time of fast growing technological advances, where internet connectivity
is essential in the daily routine of everyone. 2GB of data a day is not enough for a student.
I, as a previous Smart user myself, experienced it first-hand. Data consumption in a daily
manner is not always the same. There are days that users consume less than what they
used to consume, and there are days that they consume more than what they used to
consume. Smart Communications, Inc. Should modify these kinds of prepaid plans to
better serve its consumers. Its competitor, Globe Telecom, offers a wiser package of
prepaid plans, providing its consumers the whole data connectivity capacity throughout
the whole time.