FCGIT

Green IT Foundation

Version 4.0

QUESTION NO: 1
A Green IT policy should be aligned to which other organizational policy?

a) Performance Management Policy.

b) Sustainability Policy.
c) Equal Opportunities Policy.
d) Environmental Policy.

A. b and d only.
B. a, b and d only.
C. b and c only.
D. b, c and d only.

Answer: A

QUESTION NO: 2
What should be achieved when setting the scope of an organisation's Green IT Policy?

A. A definition of what goals are required for the project.

B. A definition of what resources are required for the project.
C. A definition of what people are required for the project.
D. A definition of what activities are required for the project.

Answer: A

QUESTION NO: 3
What is the first step that an organisation should take to improve its Green IT credentials?

A. Rationalise its Data Centre.

B. Review competitors' green policies.
C. Establish its Green IT policy.
D. Replace its old PCs.
Answer: C

QUESTION NO: 4
Which document should be created to ensure the implementation of your Green IT policy?

A. The green development plan.

B. The green procurement policy.
C. The green IT action plan.
D. The green building plan.

Answer: C

QUESTION NO: 5
The Carbon Footprint comprises of both direct and indirect emissions. Which of the following is
an indirect emission?

A. Travelling to the office.

B. Opening a spreadsheet.
C. Disposing of a server.
D. Printing out a report.

Answer: C

QUESTION NO: 6
Which of these is NOT an example of a Carbon Offsetting scheme?

A. Supplying new solar cookers in Indonesia.

B. Providing new for old car tyres in the United Kingdom.
C. Generating hydropower without dams in Fiji.
D. Making electricity from landfill in South Africa.

Answer: B

QUESTION NO: 7
Which of the following uses Greenhouse Gas conversion factors to work out CO2 emissions?

A. The ROCI Matrix.

B. The Emissions Reduction Flowchart.
C. The Carbon Footprint Calculator.
D. The Electronic Product Environmental Assessment Tool.

Answer: C

QUESTION NO: 8
In which units are the results of a Carbon Footprint Calculation displayed?

A. Dollars.
B. Kilowatts.
C. Tonnes.
D. Litres.

Answer: C

QUESTION NO: 9
Which of the following describes Carbon Neutrality?

A. Eliminating CO2 emissions from product manufacture.

B. Maintaining CO2 emissions at a pre-defined agreed level.
C. Balancing CO2 emissions with an equivalent offset amount.
D. Matching CO2 emissions between defined business areas.

Answer: C

QUESTION NO: 10
Which of the following is part of an organisation's direct Carbon Footprint?

A. Financial services.
B. Office refurbishment.
C. Corporate entertaining.
D. Business travel.

Answer: D

QUESTION NO: 11
What action can you take to reduce the power consumption of your data centre?

A. Shut down servers out of business hours.

B. Replace small servers with larger ones.
C. Reallocate under-used servers to run active services.
D. Upgrade servers to always run the latest software.

Answer: C

QUESTION NO: 12
Which of the following are reasons that Home Working can reduce your carbon footprint?

a) It reduces the travel needed to attend meetings.

b) It reduces the paperwork needed for meetings.
c) It reduces the space needed within the office.
d) It reduces the power consumed during meetings.

A. b and c only.
B. a and d only.
C. a and c only.
D. c and d only.

Answer: B

QUESTION NO: 13
How much energy is used by monitor when displaying a PC screen saver?

A. The same as a standard office application.

B. Half the power of a standard office application.
C. One third the power of a standard office application.
D. Twice the power of a standard office application.

Answer: A

QUESTION NO: 14
Which of the following is the greatest business challenge facing data centres?

A. The shortened technology refresh cycles of suppliers.

B. The cost of next generation blade servers.
C. The ability to manage all data centres centrally.
D. The increase in data storage requirements.

Answer: D

QUESTION NO: 15
Which of the following actions make a PC more energy efficient?

A. Disabling stand-by settings.

B. Enabling active power management.
C. Enabling active screen savers.
D. Disabling CPU throttling features.

Answer: B

QUESTION NO: 16
Which of the following must be measured when calculating the annual energy consumption of a
server?

A. How long the server takes to shut down and reboot.

B. The amount of times the system is upgrading in a year.
C. The energy consumed in different modes of operation.
D. The operating temperature of the server during peak loads.

Answer: C

QUESTION NO: 17
Which of the following is a Framework that can be used to implement Green IT systems?

A. The IT Infrastructure Library.

B. The Environmental Systems Method.
C. The Green Data Centre Toolkit.
D. The Custom Development Framework.

Answer: A
QUESTION NO: 18
Which of the following is a Framework that can be used to implement Green IT systems?

A. The IT Infrastructure Library.

B. The Environmental Systems Method.
C. The Green Data Centre Toolkit.
D. The Custom Development Framework.

Answer: A

QUESTION NO: 19
You are monitoring energy usage in the data centre. Which of the following techniques can you
use?

a) Data aggregating.
b) Thermal profiling.
c) CPU throttling.
d) Server metering.

A. a and c only.
B. b and d only.
C. b and c only.
D. a and d only.

Answer: B

QUESTION NO: 20
How can you use a Continual Service Improvement Model as part of your green IT programme?

A. To ensure on-going monitoring and feedback through the programme lifecycle.

B. To ensure adequate technical support throughout the programme lifecycle.
C. To ensure agile application development to support the programme lifecycle.
D. To ensure senior management commitment throughout the programme lifecycle.

Answer: A
QUESTION NO: 21
Which of the following would help identify how green an organisation currently is?

A. Add power meters to your servers.

B. Add screen savers to your PCs.
C. Add colour to your network printers.
D. Add redundancy to your storage devices.

Answer: A

QUESTION NO: 22
Which of the following is a greenhouse gas?

A. Methane
B. Argon.
C. Nitrogen.
D. Helium.

Answer: A

QUESTION NO: 23
How do greenhouse gases contribute to global warming?

A. They stop light from reaching the earth.

B. They stop heat escaping from the earth.
C. They stop moisture escaping from the earth.
D. They stop radiation from reaching the earth.

Answer: B

QUESTION NO: 24
Which of the following would help identify how green an organisation currently is?

A. Add power meters to your servers.

B. Add screen savers to your PCs.
C. Add colour to your network printers.
D. Add redundancy to your storage devices.

Answer: A

QUESTION NO: 25
Which of the following costs is a Data Centre Manager often unaware of?

A. The cost of server displays.

B. The cost of electricity used.
C. The cost of data storage.
D. The cost of staff wages.

Answer: B

QUESTION NO: 26
Virtualised computing resources are delivered dynamically. What does this mean?

A. The resources are delivered with very high throughput.

B. The resources are delivered only when they are needed.
C. The resources are delivered with very low CPU utilisation.
D. The resources are delivered with no storage requirement.

Answer: B

QUESTION NO: 27
How can IP Video Conferencing reduce your carbon footprint?

A. It reduces the power consumed during meetings.

B. It reduces the paperwork needed for meetings.
C. It reduces the number of rooms needed for meetings.
D. It reduces the travel needed to attend meetings.

Answer: D

QUESTION NO: 28
Which of the following are business benefits of replacing paper-based work processes?
a) Performance Management Policy.
b) Sustainability Policy.
c) Equal Opportunities Policy.
d) Environmental Policy.

A. c and d only.
B. a, b and c only.
C. b, c and d only.
D. a and d only.

Answer: B

QUESTION NO: 29
Which of the following BEST describes the purpose of Cloud Computing?

A. Workload is evenly distributed amongst servers.

B. IT services are delivered virtually over the Internet.
C. Smaller servers replace large Data Centres.
D. Thin clients are deployed throughout an organisation.

Answer: B

QUESTION NO: 30
Which of the following types of computing can deliver economic value to a Green IT project?

a) Grid.
b) Matrix.
c) Cloud.
d) Lattice.

A. a and c only.
B. a and b only.
C. b and c only.
D. c and d only.

Answer: A

QUESTION NO: 31
Which of the following helps provide effective power management on a PC?

A. Automated shutdown software.

B. Automated back-up software.
C. Automated retrieval software.
D. Automated fax-to-email software.

Answer: A

QUESTION NO: 32
Which of the following will reduce paper consumption?

A. Setting printers to duplex printing.

B. Setting printers to colour printing.
C. Setting printers to high quality printing.
D. Setting printers to draft printing.

Answer: A

QUESTION NO: 33
Which of the following are benefits of virtualisation?

a) It reduces the number of physical servers required.

b) It reduces the level of individual server utilisation.
c) It reduces the amount of server support required.
d) It reduces the energy required for data centre cooling.

A. c and d only.
B. b and d only.
C. b and c only.
D. a, c and d only.

Answer: D

QUESTION NO: 34
Which of the following will reduce paper consumption?
A. Setting printers to duplex printing.
B. Setting printers to colour printing.
C. Setting printers to high quality printing.
D. Setting printers to draft printing.

Answer: A

QUESTION NO: 35
Which of the following systems would assist effective Green IT procurement?

A. A Decision Support Database.

B. An Enterprise Resource Planning System.
C. A Transaction Processing System.
D. A Supplier and Contracts Database.

Answer: D

QUESTION NO: 36
Which of the following is an action you should take to ensure that your suppliers are complying
with your Green IT policy?

A. Regular unannounced site visits.

B. Publish the policy on your website.
C. Test a random selection of products.
D. Provide input for their green IT policy.

Answer: A

QUESTION NO: 37
Which of the following is part of a Green IT Procurement process?

A. Implementing effective escrow agreements for software products.

B. Negotiating discounts for products with high energy consumption.
C. Requiring that suppliers have an effective Health & Safety policy.
D. Ensuring that suppliers comply with your environmental policy.

Answer: D
QUESTION NO: 38
Which of the following is NOT part of a Green IT Procurement process?

A. Requiring that suppliers have an effective Health & Safety policy.

B. Establishing an up-to-date Supplier and Contracts database.
C. Negotiating discounts for products with high energy consumption.
D. Implementing effective escrow agreements for software products.

Answer: C

QUESTION NO: 39
Why is Data Destruction important when recycling a computer?

A. To ensure that the costs of recycling are minimised.

B. To ensure that the hard disk can be completely recycled.
C. To ensure that the equipment can be sent abroad for recycling.
D. To ensure that the data is securely deleted before recycling.

Answer: D

QUESTION NO: 40
Which of the following activities form part of a Green IT initiative?

a) Re-using existing computer equipment.

b) Recycling old computer equipment.
c) Reducing legacy computer equipment.
d) Removing expensive computer equipment.

A. b and d only.
B. a, b, c and d.
C. a and d only.
D. a, b and c only.

Answer: D

QUESTION NO: 41
Which of the following is a benefit of extending the working life of a PC?
A. It reduces the energy used over the entire lifecycle of the PC.
B. It reduces the emissions caused by replacing monitors.
C. It reduces the resources required for new computer manufacture.
D. It reduces the storage needed for packaging and manuals.

Answer: A

QUESTION NO: 42
How can purchasing equipment made from recycled materials help with a Green IT programme?

A. Non-recyclable materials are often hazardous and so are difficult to dispose of.
B. Non-recyclable materials cost more to produce making the equipment more expensive.
C. Non-recyclable materials use up more water, energy and minerals than recyclable.
D. Non-recyclable materials degrade faster and need to be replaced more often.

Answer: A

QUESTION NO: 43
Which of the following activities would make data centres more energy efficient?

a) Consolidate systems onto a smaller number of servers.

b) Position servers as close together as possible.
c) Ensure hot and cold airflows do not mix.
d) Retire all unused and unnecessary data storage capacity.

A. b and d only.
B. a, c and d only.
C. b, c and d only.
D. a, b, c and d.

Answer: B

QUESTION NO: 44
Which of the following describes an "Action Register"?

A. A directory of key stakeholder responsibilities.

B. A database of software and hardware assets.
C. A list of tasks needed to deliver a Green IT project.
D. A list of management concerns that need addressing.

Answer: C

QUESTION NO: 45
Which of the following activities would make data centres more energy efficient?

a) Consolidate systems onto a smaller number of servers.

b) Position servers as close together as possible.
c) Ensure hot and cold airflows do not mix.
d) Retire all unused and unnecessary data storage capacity.

A. b and d only.
B. a, c and d only.
C. b, c and d only.
D. a, b, c and d.

Answer: B

QUESTION NO: 46
Which of the following is one of the three market-based tools created by the Kyoto Protocol?

A. Carbon credit initiative.

B. Emissions trading.
C. Footprint reduction fund.
D. Carbon neutral implementation.

Answer: B

QUESTION NO: 47
The United Nations Conference on Environment and Development is better known as:

A. Rio Earth Summit.

B. Rio Climate Carnival.
C. Rio Environmental Conference.
D. Rio Global Gathering.
Answer: A

QUESTION NO: 48
You are greening your data centre. Which of the following is an initiative that should
complement your project?

A. The Product Design Strategy.

B. The Sustainable Building Strategy.
C. The New Building Strategy.
D. The Carbon Offsetting Strategy.

Answer: B

QUESTION NO: 49
Which of the following can help deliver quick wins for a Green IT Action Plan?

a) Deferring milestones.
b) Highlighting benefits.
c) Creating opportunities.
d) Setting challenges.

A. a, c and d only.
B. a, b and d only.
C. b, c and d only.
D. a, b and c.

Answer: C

QUESTION NO: 50
Which of the following is the BEST way to secure senior management commitment to a Green
IT programme?

A. Ensure they understand the cost of doing nothing.

B. Ensure they attend all initial project strategy meetings.
C. Ensure they are credited with creating the programme.
D. Ensure they are responsible for all new product procurement.

Answer: A

QUESTION NO: 51

A Green IT Action Plan should be?

a) Transparent.
b) Measurable.
c) Actionable.
d) Removable.
e) Time based.

A. c, d and e only.
B. a, b, c and d only.
C. b, c and e only.
D. a, b and e only.

Answer: C

QUESTION NO: 52
Which of the following categories are business benefits of Green IT?

a) Lower costs.
b) Increased competition.
c) Modified culture.
d) Improved continuity.

A. c and d only.
B. a and b only.
C. a and d only.
D. a and c only.

Answer: D

QUESTION NO: 53
How can changes to the running of servers provide a 'quick win' when greening a data centre?
A. By running them with minimal throughput.
B. By running them at lower utilisation.
C. By running them with full redundancy.
D. By running them at higher temperature.

Answer: D

QUESTION NO: 54
How can you ensure all stakeholders are informed about the process of your Green IT
programme?

A. Develop a Programme Plan.

B. Create a Communications Plan.
C. Produce a Stakeholder Competency Assessment.
D. Maintain a Stakeholder Map.

Answer: B

QUESTION NO: 55
Which of the following activities will deliver a 'quick win' when introducing a green printing
strategy?

a) Only print in draft mode.

b) Use duplex printing.
c) Only print in full colour.
d) Use recycled cartridges.

A. b and d only.
B. a, b and c only.
C. a, b and d only.
D. a, c and d only.

Answer: C

QUESTION NO: 56
Which of the following is the most likely reason for privacy and data protection
regulations hampering Green IT initiatives?

A. They increase the need for desktop PCs.

B. They increase the need for data storage.
C. They increase the need for standalone printers.
D. They increase the need for virtualised computing.

Answer: B

QUESTION NO: 57
Which of the following is a business benefit of using thin clients?

A. Reduced data storage needs.

B. Reduced maintenance costs.
C. Reduced PC downtime.
D. Reduced data duplication.

Answer: B

QUESTION NO: 58
Your organisation has introduced a cost reduction strategy. How can your green IT programme
help?

A. Maximise equipment usage, minimise energy usage.

B. Decrease power management, increase data redundancy.
C. Maximise application security, minimise employee collaboration.
D. Increase desktop applications, decrease server applications.

Answer: A

QUESTION NO: 59
According to The Climate Group, how can IT help to green the logistics industry?

A. Integrated systems allow more vehicles to carry smaller loads to more destinations.
B. Virtualising services mean that more products can be delivered via the Internet.
C. Lean supply chains use less fuel and power to deliver goods.
D. Improved warehousing ensures that products can be stored for longer.
Answer: C

QUESTION NO: 60
Which of the following roles is most likely to be accountable for integrating social and
environmental issues into an organisation's business practices?

A. Corporate Social Responsibility Manager.

B. Volunteering and Charities Manager.
C. Human Resources Manager.
D. Business Development Manager.

Answer: A

QUESTION NO: 61
Which of the following terms BEST describes an employee who promotes green initiatives
within an organisation?

A. Green Champion.
B. Green Evangelist.
C. Green Advocate.
D. Green Leader.

Answer: A

QUESTION NO: 62
Your organisation has just appointed a Chief Sustainability Officer. Which of the following
could form part of their role?

a) Reduce the organisation's carbon footprint.

b) Measure environmental performance.
c) Enhance the organisation's reputation.
d) Reduce product development time.

A. a, b and c only.
B. b and d only.
C. b, c and d only.
D. a and d only.

Answer: A

QUESTION NO: 63
Which of the following terms BEST describes an employee who promotes green initiatives
within an organisation?

A. Green Champion.
B. Green Evangelist.
C. Green Advocate.
D. Green Leader.

Answer: A

QUESTION NO: 64
Which of the following describes the purpose of Cost Benefit Analysis when assessing a Green
IT investment?

A. To determine the cash flow of a Green IT investment.

B. To identify the risks of a Green IT investment.
C. To calculate the return on a Green IT investment.
D. To identify the advantages of a Green IT investment.

Answer: C

QUESTION NO: 65
You conduct a Total Cost of Ownership survey of your Data Centre. Which of the following is
an indirect cost?

A. The cost of upgrading cooling equipment.

B. The cost of installing a server rack.
C. The cost of introducing redundant storage.
D. The cost of the power consumption of a server.
Answer: D

QUESTION NO: 66
Which of the following best describes the method used to assess the full lifecycle cost to a user
of an IT service?

A. Total Cost of Utilisation.

B. Total Cost of Ownership.
C. Total Cost of Provision.
D. Total Cost of Allocation.

Answer: B

QUESTION NO: 67
Which of the following BEST describes the function of a Cost Benefit Analysis?

A. Weighing skills against budgets to prioritise the order of projects.

B. Weighing costs against benefits to determine the best course of action.
C. Weighing benefits against timescales to determine quick wins.
D. Weighing costs against benefits to secure senior management buy-in.

Answer: B

QUESTION NO: 68
Which of the following describes embodied energy?

A. The total amount of energy involved in manufacture of a product lifecycle.

B. The total amount of energy involved in operating a data centre.
C. The total amount of energy involved in heating an office building.
D. The total amount of energy involved in creating a carbon footprint.

Answer: A

QUESTION NO: 69
Which of the following provides the BEST definition of 'Green Wash'?
A. Solely focusing on the green elements in business processes.
B. Quickly upgrading the environmental aspects of a product.
C. Falsely claiming an organisation is green to improve its image.
D. Carefully creating environmental laws with no real powers.

Answer: C

QUESTION NO: 70
Which of the following BEST describes the payback period of a Green IT programme?

A. The time taken to realise the programme benefits.

B. The time taken to repay the original investment.
C. The time taken to raise the budget for the programme.
D. The time taken to reclaim any budget overruns.

Answer: B

QUESTION NO: 71
Which element of Triple Bottom Line accounting is concerned with ecological issues?

A. Planet.
B. Pollution.
C. Plants.
D. Profit.

Answer: A

QUESTION NO: 72
Which of the following is the basis of the 'Triple Bottom Line' ecological and social accounting
process?

a) People.
b) Product.
c) Planet.
d) Profit.

A. a and b only.
B. a, c and d only.
C. b and d only.
D. b, c and d only.

Answer: B

QUESTION NO: 73
Which of the following is a goal of Green IT?

A. Ensure the sustainability of IT resources.

B. Ensure the availability of IT resources.
C. Ensure the interoperability of IT resources.
D. Ensure the scalability of IT resources.

Answer: A

QUESTION NO: 74
Which of the following is one of the key outcomes of green IT?

A. Efficient energy consumption.

B. Innovative product development.
C. Increased data centre capacity.
D. Improved network connectivity.

Answer: A

QUESTION NO: 75
Which of the following is a legal factor driving the adoption of Green IT within an organisation?

A. The need to address changing weather patterns.

B. The need to comply with government legislation.
C. The need to receive relevant industry funding.
D. The need to improve negotiating power with suppliers.

Answer: B

QUESTION NO: 76
Which of the following is a legal factor driving the adoption of Green IT within an organisation?
A. The need to address changing weather patterns.
B. The need to comply with government legislation.
C. The need to receive relevant industry funding.
D. The need to improve negotiating power with suppliers.

Answer: B

QUESTION NO: 77
How can adopting Green IT principles benefit an organisation's reputation?

A. It demonstrates the organisation's competitiveness to government.

B. It demonstrates the organisation's aspirations to customers.
C. It demonstrates the organisation's buying needs to suppliers.
D. It demonstrates the organisation's commitment to charity.

Answer: B

QUESTION NO: 78
Which of the following is NOT an economic benefit of implementing Green IT?

A. Improved return on IT investment.

B. Lower energy costs.
C. Reduced travel expenses.
D. Reduced staff wages.

Answer: D

QUESTION NO: 79
Which of the following is amongst the five marketing actions an organisation should take when
greening their brand?

a) Be accountable.
b) Be transparent.
c) Be credible.
d) Be an enabler.

A. a and d only.
B. a and b only.
C. b, c and d only.
D. a, b, c and d.

Answer: D

QUESTION NO: 80
Which of the following can help an organisation be more transparent about its green credentials?

A. Demonstrate where products meet green standards.

B. Appoint a green champion in every department.
C. Ensure all staff travel by public transport.
D. An energy management server.

Answer: A

QUESTION NO: 81
Which of the following are products included in the EPEAT Registry?

a) Monitors.
b) Mobiles.
c) Notebooks.
d) Printers.

A. b and d only.
B. a and c only.
C. a and b only
D. c and d only.

Answer: B

QUESTION NO: 82
ITU is the U81N agency for information and communication technologies. What does ITU stand
for?

A. Information Technology Unit.

B. International Telecommunications Union.
C. Intergovernmental Terminals Upgrade.
D. International Treaties Unlimited.

Answer: B

QUESTION NO: 83
Which of the following is a stakeholder in a Green IT programme?

a. Government organisations.
b. Suppliers.
c. Company shareholders.
d. Employees.
e. Religious organisations.

A. a, c, and e
B. a, b and c.
C. a, b c, and e.
D. a, b, c and d.

Answer: D

QUESTION NO: 84
Which statement best describes the purpose of a Green IT policy?

A. To ensure an organisation IT meets green legal requirements.To ensure an organisation IT

meets green legal requirements.
B. To inform stakeholders of an organisation Green IT approach.To inform stakeholders
of an organisation Green IT approach.
C. To allow an organisation to measure its Green IT performance.
D. To ensure Green IT is as important as other organisational initiatives.

Answer: B

QUESTION NO: 85
Which of the following are risks to the success of a Green IT Programme?

a.Alienation of key staff.

b.Additional unplanned costs.
c.Perceived lack of benefits.
d.Early delivery of benefits.

A. a, b, c and d.
B. a, b and c.
C. b and d.
D. c and d.

Answer: B

QUESTION NO: 86
What is the best definition of a Carbon Footprint?

A. The amount of greenhouse gas emitted within a defined geographical area.

B. The amount of greenhouse gas emitted by an organisation.
C. The amount of greenhouse gas emitted by one person in one year.
D. The amount of greenhouse gas emitted minus the amount of carbon offsetting.

Answer: B

QUESTION NO: 87
Which of the following actions should an organisation take to help realise the marketing value of
green IT?

a.Provide public disclosures of their environmental impact.

b.Redefine their business strategy to include green initiatives.
c.Ensure all advertising focuses on its green message.
d.Provide a green discount across all of its product range.

A. a, b, c and d.
B. a, b and c.
C. c and d.
D. a and b.

Answer: D

QUESTION NO: 88
Which of the following is a benefit of adopting green IT within an organisation?
A. Creating a culture of team-based working.
B. Promoting a culture of maximum productivity.
C. Establishing a culture of total innovation.
D. Developing a culture of social responsibility.

Answer: D

QUESTION NO: 89
What type of person is likely to benefit most from being set measurable targets within a Green IT
programme?

A. Someone who constantly belittles the team and its achievements.

B. Someone who believes it is too late for the project to make a difference.
C. Someone who is committed but wants to do everything at once.
D. Someone who only participates if it helps their career opportunities.

Answer: C

QUESTION NO: 90
What is the benefit of creating virtual servers?

A. To increase the number of PCs connected to the server.

B. To reduce the power needed to run the server.
C. To permit the server to power down when not in use.
D. To allow better use of the server capacity.To allow better use of the server? capacity.

Answer: D

QUESTION NO: 91
Which of the following is not part of a Green Printer Strategy?

A. Set printers for double-sided printing.

B. Use recycled paper and cartridges.
C. Switch printers off when not printing.
D. Replace standalone printers with networked printers.

Answer: C
QUESTION NO: 92
Which of the following best defines Green Coding?

A. Writing applications that create less emissions.

B. Writing applications that use less power.
C. Writing applications that use less of the CPU.
D. Writing applications that require less upgrading.

Answer: C

QUESTION NO: 93
You are calculating the payback for a Green IT programme. Which of the following
should be included in the calculation?

a.Staffing costs.
b.Programme costs.
c.Electricity costs.
d.Travel costs.

A. a and b.
B. b, c and d.
C. a and d.
D. a, b, c and d.

Answer: B

QUESTION NO: 94
What does Carbon Energy Accounting measure in an organisation?

A. The entire amount of energy used by the organisation.

B. The entire cost of supplying energy to the organisation.
C. The entire financial profit of adopting a Green IT strategy in the organisation.
D. The entire amount of CO2 produced by the organisation.

Answer: A
QUESTION NO: 95
What are the EPEAT classifications for Green products?

A. Green, Amber, Red.

B. First Class, Second Class, Third Class.
C. Gold, Silver, Bronze.
D. Premier, Advanced, Standard.

Answer: C

QUESTION NO: 96
Which of the following is one of the three market-based mechanisms created by the Kyoto
Protocol?

A. Emissions trading.
B. Carbon credit initiative.
C. Footprint reduction fund.
D. Carbon neutral implementation.

Answer: A

QUESTION NO: 97
The Carbon Footprint comprises two parts. Which of the following is part of the
secondary footprint?

A. Travelling to the office.

B. Opening a spreadsheet.
C. Recycling a server.
D. Printing out a report.

Answer: C

QUESTION NO: 98
What is the best slogan for a Green IT strategy?

A. Plan, Prepare, Proceed.

B. Reduce, Reuse, Recycle.
C. Less servers, Less paper, Less PCs.
D. People, Product, Premises.

Answer: B

QUESTION NO: 99
How much energy is used by a PC screen saver?

A. The same as a standard office application.

B. Half the power of a standard office application.
C. One third the power of a standard office application.
D. Twice the power of a standard office application.

Answer: A

QUESTION NO: 100

Which of the following is a method for managing risk?

A. PRAMM.
B. TRAMM.
C. CRAMM.
D. GRAMM.

Answer: C

QUESTION NO: 101

Which of the following is the best definition of cap and trade?

A. Companies can trade emissions within an agreed limit.

B. Companies can trade emissions within agreed timescales.
C. Companies can trade emissions with an agreed price.
D. Companies can trade emissions within a single region.

Answer: A

QUESTION NO: 102

Which of the following can form part of a definition of Green IT?

a. Reducing the carbon footprint of IT operations.

b. Using IT operations to offset emissions elsewhere.
c. Ensuring the sustainability of resources used by IT.
d. Using IT to reduce an organisation carbon footprint.Using IT to reduce an organisation?
carbon footprint.

A. a, b and c.
B. a, c and d.
C. b and c.
D. b, c and d.

Answer: B

QUESTION NO: 103

Which of the following best describes the goal of capacity management?

A. The process of ensuring IT services meet user demand.

B. The process of ensuring the optimum use of data storage.
C. The process of ensuring the availability of new systems.
D. The process of ensuring data is available on demand.

Answer: A

QUESTION NO: 104

Which of the following are roles played by a stakeholder in a Green IT programme?

a.Assessment.
b.Competitive.
c.Advisory.
d.Governance.

A. a, c and d.
B. c and d.
C. b and d.
D. b, c and d.

Answer: A
QUESTION NO: 105
Which of the following can form part of an employee change programme?

a.Education and commitment.

b.Separation and exclusion.
c.Participation and involvement.
d.Negotiation and agreement.
e.Manipulation and co-option.

A. b and c.
B. a, b and c.
C. a, c, d and e.
D. b, c d and e.

Answer: C

QUESTION NO: 106

What is an Emission Reduction Unit?

A. A measure of carbon dioxide equivalent.

B. A device attached to a power supply.
C. A token used to reward staff for energy savings.
D. An energy management server.

Answer: A

QUESTION NO: 107

What is a key factor driving Green IT?

A. Customer satisfaction.
B. Technical opportunity.
C. Social pressure.
D. Legislative compliance.

Answer: D

QUESTION NO: 108

You are developing a Green IT Action Plan that specifies many initiatives. What criteria should
you use to select initiatives that can deliver Quick Wins?

A. Low urgency, High impact.

B. High urgency, Low impact.
C. High urgency, High impact.
D. Low urgency, Low impact.

Answer: C

QUESTION NO: 109

What is the role of a Stakeholder Map in a Green IT programme?

A. It provides performance measurement of key stakeholders.

B. It highlights the responsibilities of each stakeholder.
C. It identifies where the roles of stakeholders overlap.
D. It identifies where stakeholders will influence the programme.

Answer: D

QUESTION NO: 110

Your Green IT programme has produced smaller emission reductions than expected. What can
you do?

A. Increase carbon offset purchases to meet the shortfall.

B. Renegotiate your contracts to make suppliers greener.
C. Trade with your company other green initiatives.Trade with your company? other
green initiatives.
D. Retire the business unit with the highest emission levels.

Answer: A

QUESTION NO: 111

Which of the following is a financial benefit of adopting green IT within an organisation?

A. Reduced recruitment fees.

B. Reduced electricity bills.
C. Reduced employee wages.
D. Reduced marketing spend.
Answer: B

QUESTION NO: 112

Which of the following are steps you can take to help justify a green IT programme?

a.Highlight current costs.

b.Investigate available skilled labour.
c.Identify legislative dangers.
d.Demonstrate cultural resistance.

A. b, c and d.
B. b and d.
C. a and c.
D. a, b and d.

Answer: C

QUESTION NO: 113

Which of the following will deliver a uick win when reducing PC power consumption? Which of
the following will deliver a uick win? when reducing PC power consumption?

A. Installing CRT displays on all PCs.

B. Enabling screen savers on all PCs.
C. Disabling sleep mode on all PCs.
D. Placing witch off!?stickers on all PCs.Placing ?witch off!?stickers on all PCs.

Answer: D

QUESTION NO: 114

How much energy is used by a PC screen saver?

A. Half the power of a standard office application.

B. One third the power of a standard office application.
C. The same as a standard office application.
D. Twice the power of a standard office application.
Answer: C

QUESTION NO: 115

Why is effective change management key to the success of a Green IT programme?

A. Rapid adoption of change can reduce productivity.

B. Extended change can lead to increased project costs.
C. Cultural resistance to change is a major project risk.
D. Individuals can gain too much control of a change project.

Answer: C

QUESTION NO: 116

Which of the following activities should be addressed by a Green IT Action Plan?

a.Optimising the infrastructure.

b.Managing the environment.
c.Steering the organisation.
d.Improving the workflow.

A. a, b and c.
B. a, b and d.
C. a and c.
D. b, c and d.

Answer: B

QUESTION NO: 117

What is the best definition of a Carbon Footprint?

A. The amount of greenhouse gas emitted within a defined geographical area.

B. The amount of greenhouse gas emitted by extracting minerals.
C. The amount of greenhouse gas emitted by an organisation.
D. The amount of greenhouse gas emitted minus the amount of carbon offsetting.

Answer: C
QUESTION NO: 118
Which of the following is an environmental factor driving organisations to adopt Green IT
initiatives?

A. Poor weather conditions delaying communications.

B. Rising global temperatures affecting computer operations.
C. Rising CO2 emissions caused by the IT sector.
D. Lack of suitable land for new Data Centres.

Answer: C

QUESTION NO: 119

Which of the following methods is used to assess the full lifecycle cost to a user of an IT
service?

A. Total Cost of Utilisation.

B. Total Cost of Ownership.
C. Total Cost of Provision.
D. Total Cost of Allocation.

Answer: B

QUESTION NO: 120

Which of the following activities would initially help identify how green an organisation
currently is?

A. Developing a Stakeholder Map.

B. Drafting an action register.
C. Holding a fact-finding workshop.
D. Creating a carbon accounting system.

Answer: C

QUESTION NO: 121

Which of the following is the best definition of ilicon offsetting. Which of the following is the
best definition of ilicon offsetting?
A. Removing the footprint by replacing IT with manual processes.
B. Purchasing credits from elsewhere to offset the IT footprint.
C. Increasing the footprint elsewhere to reduce the IT footprint.
D. Increasing the footprint of IT to reduce the footprint elsewhere.

Answer: D

QUESTION NO: 122

Which of the following is a Framework that can be used to deliver Green IT systems?

A. The IT Infrastructure Library.

B. The Environmental Systems Method.
C. The Green Data Centre Toolkit.
D. The Custom Development Framework

Answer: A

QUESTION NO: 123

The Carbon Footprint comprises two parts. Which of the following is part of the
secondary footprint?

A. Recycling a server.
B. Travelling to the office.
C. Opening a spreadsheet.
D. Printing out a report.

Answer: A

QUESTION NO: 124

Which of the following is a role of Asset and Configuration Management within Green IT?

A. To identify where new data centres can be located.

B. To identify where old computer parts can be recycled.
C. To identify where computer equipment can be re-used.
D. To identify where existing servers can be moved.
Answer: B

QUESTION NO: 125

How often should you review your Green IT Action Plan?

A. At least annually.
B. At least biannually.
C. At least weekly.
D. At least monthly.

Answer: A

QUESTION NO: 126

Which term is commonly associated with green building?

A. Sustainable design.
B. Sustainable living.
C. Sustainable location.
D. Sustainable construction.

Answer: A

QUESTION NO: 127

Which of the following is a goal of the WEEE directive?

A. To remove hazardous chemical from electrical products.

B. To increase the raw materials used in electrical products.
C. To provide clear labelling on all electrical products.
D. To reduce the manufacturing of new electrical products.

Answer: D

QUESTION NO: 128

Which parts of a printer is most often recycled?
A. The LCD display.
B. The toner cartridge.
C. The paper tray.
D. The print drum.

Answer: B

QUESTION NO: 129

What is the purpose of the EU Code of Conduct for data centres?

A. To reduce energy consumption.

B. To reduce C02 emissions.
C. To reduce data capacity.
D. To reduce server disposal.

Answer: A

QUESTION NO: 130

Which of the following could increase carbon emissions when introducing home-working to an
organisation?

A. Engineers need to travel to support IT equipment.

B. Home-workers make more use of video conferencing.
C. Existing equipment is re-used at the home site.
D. Home-workers are more likely to take coffee breaks.

Answer: A

QUESTION NO: 131

You have started a Green IT programme. Which of these is a critical success factor?

a.Developing staff with the right knowledge and skills.

b.Defining clear staff roles and responsibilities.
c.Establishing and maintaining stakeholder buy-in.
d.Establishing staff
disciplinary procedures and penalties.

A. c and d.
B. a and d.
C. b, c and d.
D. a, b and c.

Answer: D

QUESTION NO: 132

What action can you take to reduce the power consumption of your data centre?

A. Shut down servers out of business hours.

B. Replace small servers with larger ones.
C. Reallocate under-used servers to run active services.
D. Upgrade servers to always run the latest software.

Answer: C