Certainly!
Here’s a structured learning plan for a Level 5 ICT course focusing on computer repair and
maintenance. This plan covers essential skills and knowledge areas needed for effective computer repair
and maintenance.
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### **Learning Plan for Computer Repair and Maintenance (ICT Level 5)**
#### **Course Duration:** 12 weeks
#### **Course Objectives:**
1. Develop advanced troubleshooting skills for hardware and software issues.
2. Gain expertise in maintaining and upgrading computer systems.
3. Understand and implement best practices for computer security and data protection.
#### **Week 1-2: Introduction and Basic Concepts**
- **Topics Covered:**
- Overview of computer hardware and software components.
- Basic electronics and their role in computer systems.
- Introduction to operating systems and their functions.
- **Activities:**
- Lecture and discussion on hardware components (CPU, RAM, HDD, etc.).
- Hands-on activity: Identifying and assembling computer components.
- Quiz on basic hardware and software concepts.
#### **Week 3-4: Advanced Hardware Repair**
- **Topics Covered:**
- Troubleshooting common hardware issues (power supply, motherboard, RAM).
- Techniques for diagnosing and replacing faulty components.
- Advanced hardware diagnostics tools and software.
- **Activities:**
- Hands-on practice with hardware testing tools (multimeter, POST card).
- Repair and replacement exercises with simulated faults.
- Case study analysis of hardware failures.
#### **Week 5-6: Software Repair and Maintenance**
- **Topics Covered:**
- Operating system installation and configuration.
- Troubleshooting software issues (driver conflicts, software crashes).
- System recovery and backup strategies.
- **Activities:**
- Hands-on lab: Installing and configuring different operating systems.
- Software troubleshooting exercises and using recovery tools.
- Workshop on creating and restoring backups.
#### **Week 7-8: Networking and Connectivity**
- **Topics Covered:**
- Basic networking concepts and hardware (routers, switches, cables).
- Diagnosing and fixing network connectivity issues.
- Network security best practices.
- **Activities:**
- Setup and configuration of a small network.
- Troubleshooting network connectivity problems.
- Network security assessment and improvements.
#### **Week 9-10: Preventive Maintenance and Security**
- **Topics Covered:**
- Regular maintenance tasks to ensure optimal performance.
- Virus and malware protection techniques.
- Data protection and encryption.
- **Activities:**
- Developing a maintenance schedule and checklist.
- Hands-on lab on installing and configuring antivirus software.
- Practical exercises on data encryption and secure data handling.
#### **Week 11-12: Professional Practices and Troubleshooting Techniques**
- **Topics Covered:**
- Customer service skills and communication.
- Advanced troubleshooting methodologies and case studies.
- Preparing for certification exams and professional development.
- **Activities:**
- Role-playing scenarios with customers.
- Detailed analysis and troubleshooting of complex case studies.
- Review sessions and practice exams for relevant certifications.
#### **Assessment:**
- **Ongoing:** Weekly quizzes and practical lab exercises.
- **Mid-Term:** Practical exam covering hardware and software repair skills.
- **Final Exam:** Comprehensive test including theoretical and practical components.
- **Project:** A final project involving a complete computer system diagnostic and repair task.
#### **Resources:**
- Textbooks on computer repair and maintenance.
- Access to computer repair tools and diagnostic software.
- Online forums and resources for additional learning and support.
#### **Support:**
- Weekly office hours for additional help.
- Peer study groups and discussion forums.
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This plan ensures a comprehensive approach to learning computer repair and maintenance, blending
theoretical knowledge with practical skills.
