QUESTIONS AND ANSWERS

Chapter I – Nature and Significance of Management

(total marks allotted=1+2+8=11+practical)
SECTION-A
1. What is Efficiency?
Ans.
2. What is Effectiveness concerned with?
Ans:
3. Give an example for top level management.
Ans:
4. Give an example for middle level management.
Ans:
5. Give an example for supervisory level management.
Ans:
6. Which of the following is not a function of management
(a) Planning (b) Staffing (c) Cooperating (d) Controlling
Ans:
7. Management is
(a) an art (b) a science (c) both art and science (d) neither
Ans:
8. The following is not an objective of management
(a) earning of profits (b) growth of the organization
(c) providing employment (d) policy making
Ans:
9. Policy formulation is the function of
(a) Top level management (b) Middle level management
(c) Operational management (d) All of the above
Ans:
10. Coordination is
(a) Function of management (b) The essence of management
(c) An objective of management (d) None of the
aboveAns:
 SECTION-B
1. Define Management.
2. State any two Organizational Objectives of Management.
3. Define Coordination.
4. Justify the importance of coordination by any two factors.

SECTION-C
1. Explain the Objectives of Management.
2. Give any four grounds to say Management is important. (importance of
Management)

SECTION-D
1.Explain the characteristics of Management.
2.“Management as an art and a science are not mutually exclusive,but
complement to each other”
3.Define Coordination. Explain the characteristics of Coordination.
4.‘Management is a series of continuous interrelated functions’- Comment.

SECTION-E (Practical oriented questions)

1.Assuming that you are the manager of an organization, draw the neat
diagram of different Levels of Management to specify that authority
responsibility relationships create different levels of management.
 CHAPTER-2
(TOTAL MARKS ALLOTTED=1+2+4=7+PRACTICAL)
PRINCIPLES OF MANAGEMENT
SECTION A
1. Who is known as Father of General Management ?
Ans.
2. Name any one new technique of management developed on the basis
of principles of management ?
Ans.
3. Who is called the Father of Scientific management ?
Ans.
4. Who advocated separation of planning and execution of functions
in any organization ?
Ans.
Ans.
5. What is standardization according to Taylor ?
Ans.
6. How simplification differs from standardization according to
Taylor?
Ans.
7. What is the aim of simplification according to Taylor?
Ans.
8. Who strongly advocated piece wage system ?
Ans.
9. State the number of principles of management pro pounded by
Henry Fayor ?
Ans.
10. Which management principle of Fayol advocates that there
should be only one boss for each individual employee ?
Ans.
11. Principles of management are not
a) Universal b) Flexible
c) Absolute dBehavioural
12. How are principles of management formed ?
b) In a Laboratory b) By experience of managers
c) c)By experiences of customersd) by propogation of socialscientists
13. Which of the following statement best describes the principle of
‘Divisionof Work’
a. Work should be divided into small tasks
b. Labour should be divided
c. Resources should be divided among jobs
d. It leads to specialization
14. She / He keeps machines, materials, tools etc., ready for operations by
concerned workers whose work is described by this sentence under
functional foremanship
a. Instruction card clerk
b. Repair boss
c. Gang Boss
d. Route clerk

SECTION B
1. Give the meaning of mental revolution as pro pounded by Taylor
2. What is discipline according to Fayol ?
3. State two differences between unity of command and unity of direction ?
4. What is Scalar chain?
5. What is Gang Plank?

SECTION C

1. Discussthe significance of principles of management by explaining any

four point
2. Explain the principles of management contributed by Taylor.
3. Explain the 4 aspects of work study developed by Taylor

SECTION D
1. Explain the functional foremanship of Taylor
2. Explain the nature of principles of management

SECTION E
(Practical Oriented Question)
1. As
a General Manager list out any ten Fayol’s Principles of Management
which you would like to adopt in your business organization.
 Chapter 3 - Business Environment
(TOTAL MARKS ALLOTTED=2+4=6+PRACTICAL)
SECTION-A
1. What is Business Environment?
2. Which of the following does not characterize the business
environment?
(a) Uncertainty (b) Employees (c) Relativity (d) Complexity
3. Which of the following is an example for social environment?
(a) Money supply in the economy (b) Consumer Protection Act
(c) The Constitution of the country (d) Composition of family

SECTION-C
1. Explain any four features of Business Environment.
2. Explain any four points to explain how important the understanding
ofBusiness Environment for managers is.

SECTION-D
1. Explain the features of business environment
2. Explain, with examples, the various dimensions of business environment.

SECTION-E
1.Show the different Elements of Business Environment that influence the
success of business Enterprises with a neat diagram.
 Chapter4
Planning
SECTION-A
1. What is Planning?
Ans.
2. Which function of management involves decision making?
Ans.
3. State the first step in Planning Process
Ans.
4. What is Single Use Plan?
Ans.
5. What is Standing Plan?
Ans.
6. Give an example for Single Use Plan.
Ans.
7. Give an example for Standing Plan.
Ans.
8. Give an example for a plan which is neither single nor standing plan
Ans.
9. State the meaning of ‘Rule’
Ans.
10. What is a ‘Budget’
Ans.
11.Which of the following statement is not correct with regard to
planning?
(a) It is a mental exercise (b) It provides direction for the future actions (c) It
is end function in the process of management
(d) It involves setting objectives and developing courses of actions.
12.Which of the following is not the feature of the planning?
(a) It focuses on achieving objectives (b) It involves identification and
division of work (c) It is the primary function of the management
(d) It is a pervasive function
13.Which of the following is an example for the single use plan?
(a) Policy (b) Procedure (c) Budget (d) Method
 SECTION-B

1. State any two features of Planning.

2. Give the meaning of Planning Premises
3. What do you mean by ‘Objectives’?
4. What is a ‘Strategy’?
5. What is a ‘Policy’?
6. What is ‘Procedure’?
7. Give the meaning of ‘Programme’.

SECTION-C
1. Explain the importance of Planning with any four
2. Explain any four features of Planning.
3. Explain any four limitations of Planning.
4. Explain any two types of Plan.

SECTION-D
1. Explain the importance and limitations of planning.
2. What is Planning? Explain the various features of Planning.
3. Explain any four types of Plans.

SECTION-E
1. As a manager what logical steps you follow in Planning process before
executing a project? ( 7 steps)
 Chapter 5- Organising
(Total marks allotted=1+2+8=11+practical)
SECTION-A
1. Which management function translates the plans into action?
Ans.
2. What is Organisation Structure?
Ans.
3. Which type of organisation structure is suitable for enterpriseshaving
large variety of products?
Ans.
4. What is Delegation?
Ans.
5. What is Authority?
Ans.
6. What is Responsibility?
Ans
7. Can Accountability be delegated?
Ans.
8. When can one say that an organisation is centralized?

Ans.
9. What is Decentralisation?

Ans.

10. Which of the following is not an element of delegation?

11. A network of social relationship that arise spontaneously due to
interaction at work is called
(a) Formal Organisation (b) Informal Organization
(c) Decentralisation (d) Delegation
12. Which of the following does not follow the scalar chain?
(a) Functional Structure (b) Divisional Structure
(c) Formal Organisation (d) Informal Organization
13.For delegation to be effective, it is essential that responsibility be
accompanied with necessary
(a)Accountability (b) Authority (c) Responsibility (d) Informal Organization
14. Span of management refers to
(a) Number of managers (b) Length of term for which a manager
appointed
(c) Number of subordinates under a superior (d) Number of members in top
management
 15. Grouping of activities on the basis of functions is a part of
(a) Decentralized organization (b) Divisional organisation
(c) Functional organisation (d) Centralised organization

SECTION-B
1. Define Organizing.
2. Give the meaning of Organizing.
3. Write any two differences between Functional and Divisional
Structures.
4. Give the meaning of Formal Organisation.
5. Compare and contrast Authority and Accountability(any two).
6. State any two differences between Delegation and Decentralisation.

SECTION-C
1. Explain the steps in the process of Organising
2. State any two advantages and two disadvantages of Functional
Structure.
3. Write any two advantages and two disadvantages of Divisional
Structure.
4. State any four features of Formal Organisation.
5. Mention any four features of Informal Organisation
6. State any two advantages and disadvantages of Informal
7. Distinguish between Formal and Informal Organisation by taking anyfour
bases.
8. Explain briefly the elements of Delegation.
9. Explain the importance of Delegation (any four points).
SECTION-D
1. Explain the importance of Organizing.(1 for introduction + 7)
2. State the advantages and disadvantages of Formal Organization.
3. What is Decentralization? Explain its importance. (2+6)

SECTION-E
1.Draw the Organization Chart showing Divisional and Functional
 6.Staffing
SECTION-A
1. What is Staffing?
Ans.
2. Name one internal source of recruitment.
Ans.
3. Name any one external source of recruitment.
Ans.
4. Mention the first step in selection process.
Ans.
5. State any one type of selection tests.
Ans.
6. What is meant by Interview in Selection Process?
Ans.
7. What is Training?
Ans.
8. What is the meaning of ‘Development’ in Staffing Process?
Ans.
9. Name on-the-job training method given to plumbers, electricians or iron
workers.
Ans.
10. State the off-the-job training method given to employees before handling
sophisticated machinery and equipment.
Ans.
11. Which one of the following is not a function of staffing
(a)Recruitment (b) Training (c) Compensation (d) Directing
12. Which one of the following is an internal source of recruitment
(a)Transfer (b)Employment exchange (c)Advertisement (d)Campus
13. Promotion of employees results in
(a) Increase in pay (b) Increase in responsibility
(c) Increase in job satisfaction (d) All of the above
14. Which of the following is On–the-Job method of training?
(a) Case study (b) Coaching (c) Vestibule Training (d) Computer modeling
SECTION-B
1. Why is staffing both a line as well as staff activity?
2. Write any two factors which influence the way of recruitment, selection
and training of employees in any organisation.
3. What is Recruitment?
4. Give the meaning of Selection.
5. What is Placement?
6. What is Orientation?
7. Give the meaning of ‘Transfer’ as an internal source of recruitment.
8. State the two types of direct financial payments which an organisation
can adopt to pay its employees.
9. State any two differences between Training and Development.
10. What is Job Rotation?
11. State any two merits of external sources of recruitment.
12. Write any two demerits of external sources of recruitment.
13. Mention any two merits of internal sources of recruitment.
14. Mention any two demerits of internal sources of recruitment.

SECTION-C
1. Explain any four types of tests used for selection of employees.
2. Explain the internal sources of recruitment.
3. How does training and development of employees benefit the
organizations?
SECTION-D
1.Explain the stages in Staffing Process.
2.Describe the steps involved in Selection Process.
3. Explain the four methods of On-the-Job and any four methods of Off-the-
Job training.
4.Explain the benefits of training and development to the organization and
to the employees

SECTION-E
1. Assuming that you are the HR manager of an organization, state any 10
sources you would look into while recruiting employees.
11