Chief Security Officer

Job Title: Chief Security Officer

Current Grade: 17

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Chief Executive Officer

Direct reports:
Team Leader, Security
Team Leader, Railway Security
Team Leader, Community Awareness

Indirect reports: N/A

Job Purpose
The job holder is responsible for ensuring the safety and security of the company’s assets,
personnel, and passengers. This role involves developing and implementing strategic security
initiatives to mitigate risks, respond to threats, and create a secure operational environment.
The CSO serves as a key leader in fostering a culture of safety and security, ensuring
compliance with regulations, and enhancing the overall resilience of the railway system
against various security challenges. Ultimately, the CSO aims to protect the company's
reputation and maintain public trust in the safety of rail transport.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

A. Security Strategy Development
B. Team Leadership
C. Policy Oversight.
D. Risk Management
E. Budget Management
F. Incident Response
G. Stakeholder Communication
H. Training and Awareness
I. Collaboration
J. Performance Monitoring

Operational Responsibilities / Tasks:

A. Design and implement a comprehensive security strategy that aligns with the
company’s goals and regulatory requirements.
B. Conduct regular risk assessments to identify vulnerabilities in operations,
infrastructure, and personnel.
C. Develop and maintain crisis management and emergency response plans for various
scenarios, including natural disasters and security threats.
D. Establish security policies and ensure compliance with local, national, and
international regulations.
E. Oversee day-to-day security operations, including surveillance, access control, and
incident response.
F. Work closely with local and federal law enforcement agencies to ensure coordinated
responses to security incidents.
G. Develop and implement employee training programs on security awareness and
emergency procedures.
H. Lead investigations into security incidents, including theft, vandalism, and other
criminal activities.
I. Evaluate and implement advanced security technologies, such as surveillance systems
 and cybersecurity measures.
J. Manage the security budget, ensuring that resources are allocated effectively to meet
security needs.
K. Communicate security-related issues and strategies to stakeholders, including senior
management and the board of directors.
L. Represent the company in discussions with the media regarding security matters and
public safety.

Job Dimensions

III. Financial Responsibility:

a) Approval of department overtime, per-diem & related staff cost

b) Approval of department expenditure, Purchasing & Material requests

IV. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

V. Decision Making:

A. Makes departmental strategic, operational and financial decisions

B. Assigns work to subordinates
C. Monitors subordinates work performance
D. Appraises/evaluates subordinates performance

VI. Working Conditions:

Works predominantly in an office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications
Professional Qualifications / Membership to professional bodies

a) Relevant professional qualification as applicable

b) Member of a relevant professional body

Previous relevant work experience is required.

7/5 years leadership Experiance

Functional Skills: Behavioral Competencies/Attributes:

A. Strong verbal and written communication a) Operational problem-solving skills

skills for reporting, training, and liaising with b) Ability to develop long term integrated and
various stakeholders. cross-functional operational plans
B. Understanding the diverse communities c) Ability to operationalize strategy into action for
served by the railway and the ability to engage the organization as a whole
effectively with them d) ‘’World-class specialists’’ on peer review

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Team Leader, Security

Team Leader, Security

Job Title:

Current Grade: 13

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Chief Security Officer

Direct reports: Passenger Security

Indirect reports: N/A

Job Purpose
The job holder is responsible to ensure the safety and security of passengers throughout their
journey on the railway system. This role involves overseeing security operations, managing
the security team, and collaborating with various stakeholders to create a safe travel
environment.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

a) Team Management
b) Training and Development
c) Operational Oversight
d) Incident Management
e) Policy Implementation
f) Participate in various committees and meetings as appropriate
Operational Responsibilities / Tasks:

A. Lead and manage the passenger security team, providing training, guidance, and support
to ensure effective security practices.
B. Identify and assess potential security risks and vulnerabilities that could affect
passengers, implementing strategies to mitigate those risks.
C. Oversee the response to security incidents involving passengers, coordinating actions to
ensure safety and address any emergencies effectively.
D. Work closely with law enforcement, emergency services, and other agencies to enhance
passenger security and respond to incidents.
E. Promote security awareness among passengers, educating them on safety protocols,
reporting suspicious activity, and emergency procedures.
F. Ensure the effective use of surveillance systems and security personnel to monitor
passenger areas, detecting and responding to security threats.
G. Maintain accurate records of security incidents, responses, and audits, preparing reports
 for management and compliance purposes.
H. Ensure adherence to all relevant security regulations, policies, and standards, regularly
reviewing and updating security procedures as needed.
I. Balance security measures with excellent customer service, ensuring that passengers feel
safe and supported during their travels.
J. Evaluate and improve security operations based on feedback, incidents, and best
practices to enhance the overall passenger experience.

Job Dimensions

III. Financial Responsibility:

A. Prepare section budget and cost

B. Co-sign section overtime, per-diem & related staff cost

C. Co-sign of section expenditure, purchasing & material requests

VII. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

VIII. Decision Making:

Makes strategic, operational, and financial decisions.

IX. Working Conditions:

Works predominantly in an ou of office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Professional Qualifications / Membership to professional bodies

A. Relevant professional qualification as applicable

 B. Member of a relevant professional body

Previous relevant work experience is required.

5/3 Managerial Experiance

Functional Skills: Behavioral Competencies/Attributes:

A. Strong verbal and written communication A. Operational problem-solving skills

skills for reporting, training, and liaising with B. Ability to develop long term integrated and
various stakeholders. cross-functional operational plans
B. Understanding the diverse communities C. Ability to operationalize strategy into action for
served by the railway and the ability to engage the organization as a whole
effectively with them D. ‘’World-class specialists’’ on peer review

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Passenger Train, Security

Passenger Train, Security

Job Title:

Current Grade: 7

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Team Leader, Security

Direct reports: N/A

Indirect reports: N/A

Job Purpose
The job holder is responsible to ensure the safety and security of passengers and crew
members during train operations. This role involves implementing and overseeing security
measures that protect individuals and property while promoting a safe travel environment.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

N/A
Operational Responsibilities / Tasks:

A. Monitor and manage all aspects of passenger safety on trains, ensuring compliance with
safety regulations and protocols.
B. Identify potential security threats and vulnerabilities on trains, assessing risks and
implementing strategies to mitigate them.
C. Respond promptly to any security incidents, emergencies, or disturbances on the train,
coordinating actions to protect passengers and maintain order.
D. Utilize surveillance tools and techniques to monitor passenger behavior and detect
suspicious activities, reporting findings to appropriate authorities.
E. Engage with passengers to provide assistance, address concerns, and promote security
awareness, fostering a positive atmosphere on board.
F. Work closely with train crews, law enforcement, and security agencies to ensure
effective communication and coordination in case of emergencies or security incidents.
G. Provide training for security personnel and train staff on security protocols, emergency
response, and passenger safety practices.
H. Maintain accurate records of incidents, security assessments, and compliance checks,
preparing reports for management review.
I. Ensure adherence to all relevant security policies, procedures, and regulations related to
passenger train operations.
J. Evaluate and refine security measures based on feedback, incident reviews, and evolving
 security threats to enhance overall passenger safety.

Job Dimensions

III. Financial Responsibility:

N/A

X. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

XI. Decision Making:

N/A

XII. Working Conditions:

Works predominantly in an ou of office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Professional Qualifications / Membership to professional bodies

C. Relevant professional qualification as applicable

D. Member of a relevant professional body

Previous relevant work experience is required.

1 year relevant work Experiance

Functional Skills: Behavioral Competencies/Attributes:

A. Understanding the diverse communities

served by the railway and the ability to engage
effectively with them
Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Team Leader, Railway Security

Team Leader, Railway Security

Job Title:

Current Grade: 13

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Chief Security Officer

Direct reports: Supervisor, Infrastructure Security
Assistance Supervisor, Infrastructure security

Indirect reports: N/A

Job Purpose
The job holder is responsible to oversee and coordinate security operations within railway
environments, ensuring the safety and security of passengers, staff, and railway property.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

a) Team Management
b) Training and Development
 c) Operational Oversight
d) Incident Management
e) Policy Implementation
f) Participate in various committees and meetings as appropriate
Operational Responsibilities / Tasks:

A. Supervise and lead a team of security personnel, ensuring they are well-trained,
motivated, and effectively performing their duties.
B. Conduct training sessions for team members on security protocols, emergency response,
and customer service.
C. Oversee daily security operations, including surveillance, access control, and incident
response, ensuring compliance with established procedures.
D. Coordinate the response to security incidents, ensuring timely reporting, investigation,
and resolution.
E. Implement security policies and procedures, ensuring adherence among team members
and adjusting strategies as needed.
F. Prepare and maintain accurate records of security incidents, inspections, and compliance
audits for review by higher management.
G. Manage the deployment of security personnel and resources to ensure optimal coverage
and response capabilities.
H. Serve as a point of contact between the security team and other departments, as well as
external agencies, to foster collaboration.
I. Participate in risk assessment activities, identifying vulnerabilities and recommending
improvements to security measures.
J. Conduct performance reviews for team members, providing feedback and identifying
areas for improvement.
K. Assist in budget planning for the security department, ensuring resources are used
efficiently and effectively.
L. Develop and maintain emergency response plans, conducting drills and simulations to
prepare the team for various scenarios.

Job Dimensions

III. Financial Responsibility:

D. Prepare section budget and cost

E. Co-sign section overtime, per-diem & related staff cost

F. Co-sign of section expenditure, purchasing & material requests

XIII. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

XIV. Decision Making:

Makes strategic, operational, and financial decisions.

XV. Working Conditions:

Works predominantly in an ou of office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Professional Qualifications / Membership to professional bodies

E. Relevant professional qualification as applicable

F. Member of a relevant professional body

Previous relevant work experience is required.

5/3 Managerial Experiance

Functional Skills: Behavioral Competencies/Attributes:

C. Strong verbal and written communication E. Operational problem-solving skills

skills for reporting, training, and liaising with F. Ability to develop long term integrated and
various stakeholders. cross-functional operational plans
D. Understanding the diverse communities G. Ability to operationalize strategy into action for
served by the railway and the ability to engage the organization as a whole
effectively with them H. ‘’World-class specialists’’ on peer review
Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Supervisor, Infrastructure Security

Supervisor, Infrastructure Security

Job Title:

Current Grade: 7

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Team Leader, Railway Security

Direct reports Assistant Supervisor, Infrastructure Security
Line security staff
Solar station Guard

Indirect reports: N/A

Job Purpose
The job holder is responsible typically revolves around overseeing and ensuring the safety and
security of physical infrastructure within a transportation or railway environment.
Key Responsibilities / Duties / Tasks
I.
 Managerial / Supervisory Responsibilities:

N/A
Operational Responsibilities / Tasks

A. Ensure the security and integrity of railway infrastructure, including stations, tracks,
signaling systems, and maintenance facilities.
B. Identify vulnerabilities in infrastructure security and implement measures to mitigate
risks, ensuring compliance with industry standards and regulations.

C. Manage and lead a team of security staff, providing guidance, training, and support to
ensure effective surveillance and incident response.
D. Oversee the response to security incidents, coordinating with law enforcement and
emergency services as needed to address threats or breaches.
E. Utilize surveillance technologies and monitoring systems to detect suspicious activities
and ensure prompt action is taken.
F. Implement and enforce security policies and procedures related to infrastructure
protection, ensuring adherence by all personnel.
G. Work closely with other departments, such as maintenance and operations, to
integrate security measures into overall infrastructure management.
H. Maintain accurate records of security activities, incidents, and inspections, providing
regular reports to upper management.
I. Conduct training programs for staff on security protocols, emergency response
procedures, and best practices in infrastructure security.
J. Evaluate and recommend improvements to existing security measures, adapting to
evolving threats and technologies.

Job Dimensions

III. Financial Responsibility:

N/A
 XVI. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

XVII. Decision Making:

Provide advice but does not engage directly in decision-making

XVIII. Working Conditions:

Works predominantly Out of office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Professional Qualifications / Membership to professional bodies

A. Relevant professional qualification as applicable

B. Member of a relevant professional body

Previous relevant work experience is required.

1 Year relevant work Experiance

Functional Skills: Behavioral Competencies/Attributes:

A. Strong verbal and written communication A. Operational problem-solving skills

skills for reporting, training, and liaising with B. Ability to develop long term integrated and
various stakeholders. cross-functional operational plans
B. Understanding the diverse communities C. Ability to operationalize strategy into action for
served by the railway and the ability to engage the organization as a whole
effectively with them D. ‘’World-class specialists’’ on peer review

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Assistant Supervisor, Infrastructure Security

Assistant Supervisor, Infrastracture Security

Job Title:

Current Grade: 6

Country: Ethiopia

Division: N/A

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Supervisor, Infrastracture Security

Direct reports N/A

Indirect reports: N/A

Job Purpose
The job holder is responsible involves supporting the overall security management of railway
infrastructure. This role assists the Infrastructure Security Supervisor in implementing and
maintaining security measures to protect physical assets and ensure the safety of operations.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

N/A
II. Operational Responsibilities / Tasks:

A. Assist in overseeing daily security activities related to railway infrastructure, ensuring

 compliance with established security protocols and procedures.

B. Help manage and coordinate the activities of security personnel, ensuring they are
effectively deployed and perform their duties efficiently.
C. Monitor security systems, such as cameras and alarms, to detect and respond to
incidents in a timely manner.
D. Assist in responding to security incidents, including conducting preliminary
investigations and documenting findings.
E. Support the training of security staff on policies, procedures, and emergency response
protocols, ensuring they are well-prepared for their roles.
F. Participate in assessing vulnerabilities in the infrastructure and recommend
improvements to enhance security measures.
G. Maintain accurate records of security incidents, inspections, and compliance activities,
providing regular updates to the Supervisor.
H. Assist in implementing security policies and procedures, ensuring that all team
members adhere to them.
I. Work closely with other departments, such as maintenance and operations, to ensure a
cohesive approach to infrastructure security.
J. Contribute to the evaluation and improvement of existing security practices, helping to
adapt to new threats and technologies.

Job Dimensions

III. Financial Responsibility:

N/A

XIX. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

XX. Decision Making:

 Provide advice but does not engage directly in decision-making

XXI. Working Conditions:

Works predominantly out of office environment with intermittent travel to operational areas and stations

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

Tvet Level 3 or 4/TVET Level 2

Professional Qualifications / Membership to professional bodies

A. Relevant professional qualification as applicable

B. Member of a relevant professional body

Previous relevant work experience is required.

Entry

Functional Skills: Behavioral Competencies/Attributes:

A. Strong verbal and written communication A. Operational problem-solving skills

skills for reporting, training, and liaising with B. Ability to develop long term integrated and
various stakeholders. cross-functional operational plans
B. Understanding the diverse communities C. Ability to operationalize strategy into action for
served by the railway and the ability to engage the organization as a whole
effectively with them D. ‘’World-class specialists’’ on peer review

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Line Security Staff

Job Title: Line Security Staff

Current Grade: 1

Country: Ethiopia

Division: N/A

Department: RailWay Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Supervisor, Infrastracture Security

Direct reports N/A

Indirect reports: N/A

Job Purpose
The job holder is typically involves ensuring the safety and security of railway operations along
the tracks and associated facilities. This role is crucial in maintaining the integrity of the
railway system and protecting both passengers and infrastructure.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

N/A
II. Operational Responsibilities / Tasks:

A. Continuously monitor railway lines, stations, and surrounding areas to detect and
respond to security threats or suspicious activities.
 B. Implement proactive measures to prevent incidents, including vandalism, theft, and
unauthorized access to railway property.

C. Ensure the safety of railway personnel, passengers, and infrastructure by enforcing

safety protocols and conducting regular inspections.
D. Respond to emergencies or incidents promptly, coordinating with other emergency
services and railway personnel to manage the situation effectively.
E. Maintain accurate records of incidents, inspections, and safety checks, providing
detailed reports for management review.
F. Work closely with other security staff, railway operations teams, and law enforcement
agencies to enhance overall security efforts.
G. Participate in training sessions to stay updated on security protocols and help raise
awareness among railway staff about safety measures.
H. Identify vulnerabilities along the railway lines and recommend improvements to
enhance security and safety measures.
I. Foster positive relationships with the local community to encourage reporting of
suspicious activities and enhance public safety.

Job Dimensions

III. Financial Responsibility:

N/A

IV. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

VI. Decision Making:

Provide advice but does not engage directly in decision-making

XXII. Working Conditions:

 Works predominantly out of office environment.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

12thor10th/8thcomplete

Previous relevant work experience is required.

6 months/ 1 year relevant experiance

Functional Skills: Behavioral Competencies/Attributes:

A. Understanding the diverse communities

served by the railway and the ability to engage
effectively with them

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Solar Station Guard

Solar Station Guard

Job Title:

Current Grade: 1

Country: Ethiopia

Division: N/A

Department: RailWay Security

Section: N/A

Unit: N/A

Location / Work station: Head Office

Reporting Relationships

Reports to: Supervisor, Infrastracture Security

Direct reports N/A

Indirect reports: N/A

Job Purpose
The job holder is involves ensuring the safety, security, and proper functioning of solar energy
facilities. This role is critical in protecting equipment, preventing unauthorized access, and
maintaining a safe working environment.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

N/A
II. Operational Responsibilities / Tasks:

A. Monitor the solar station premises to prevent unauthorized access and protect against
theft, vandalism, or other security threats.
B. Utilize surveillance systems, including cameras and alarm systems, to oversee the site
and ensure continuous monitoring of security conditions.
C. Conduct regular inspections of the solar station to identify potential hazards and ensure
 compliance with safety protocols.
D. Respond promptly to security incidents or emergencies, coordinating with local
authorities and emergency services as necessary.
E. Maintain accurate records of security activities, incidents, and inspections, providing
detailed reports to management.
F. Manage access to the site, ensuring that only authorized personnel are permitted entry
and monitoring visitor logs.
G. Implement emergency response plans and conduct drills to prepare for potential
incidents, such as natural disasters or security breaches.
H. Engage with local communities and stakeholders to foster positive relationships and
promote awareness of the solar facility’s operations.
I. Keep an eye on solar panels, inverters, and other equipment to ensure they are
functioning properly and report any malfunctions.
J. Work closely with facility management and maintenance teams to address security
concerns and ensure the overall safety of the solar station.

Job Dimensions

III. Financial Responsibility:

N/A

IV. Responsibility for Physical Assets:

Responsible for assuring the control systems put in place to monitor company physical asset utilization and use.

VI. Decision Making:

Provide advice but does not engage directly in decision-making

XXIII. Working Conditions:

Works predominantly out of office environment.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

12thor10th/8thcomplete

Previous relevant work experience is required.

6 months/ 1 year relevant experiance

Functional Skills: Behavioral Competencies/Attributes:

B. Understanding the diverse communities

served by the railway and the ability to engage
effectively with them

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Team Leader, Community Awareness

 Job Title: Team Leader, Community Awareness
Current Grade: 13
Country: Ethiopia
Division: Security
Department: Security
Section: N/A
Unit: N/A

Location / Work station: Head Office and Dire Dewa

Reporting Relationships
Reports to: Chief Security Officer

Senior officer, Community Awareness and partnership

Direct reports:
integration

Indirect reports: N/A

Job Purpose
The job holder is responsible for developing and implementing strategies to enhance community
engagement and awareness of railway services, initiatives, and safety practices. This role will
involve collaborating with various stakeholders, including local communities, governmental
agencies, and internal teams, to foster positive relationships and promote the benefits of the
railway system.

Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

a) Development of strategic partnership Policies and Procedures

b) Develop a comprehensive partnership strategy aligned with the company's overall goals and vision
c) Prepare Monthly, quarterly, and yearly reports
d) Direct staff development, Mentorship, and coaching to staff directly reporting to the position
e) Oversee the implementation of the performance management system in the department
F) Assign tasks and Manage Resource
II
Operational Responsibilities / Tasks:
.
A. Lead initiatives to engage with local communities, address concerns and promote
 the railway company’s services and projects.
B. Design and implement community awareness programs that educate the public
about railway safety, environmental impact, and service offerings.
C. Work closely with local government, schools, businesses, and non-profit
organizations to create partnerships that enhance community support and
awareness.
D. Organize and participate in community events, workshops, and presentations to
promote railway services and gather feedback from community members.
E. Develop and distribute informative materials (brochures, newsletters, social
media content) to keep the community informed about railway developments and
safety practices.
F. Monitor and analyze community feedback and engagement metrics to assess the
effectiveness of awareness programs and make data-driven improvements.
G. Supervise and mentor team members, ensuring high performance and fostering a
positive team environment.
H. Prepare regular reports for senior management on community engagement
activities, feedback, and suggestions for improvement.
I. Oversee the implementation of partnership agreements and initiatives, ensuring
they are executed effectively.

Job Dimensions

III. Financial Responsibility:

Provide input for Budget and cost Prepare unit overtime, Per-diem & related staff costs Prepare unit
expenditure, Purchasing & Material requests

IV. Responsibility for Physical Assets:

Responsible for unit asset and control system

 V. Decision Making:

a) Assign work to subordinates.

b) Monitor subordinates' work performance.
c) Appraise/evaluate subordinates’ performance.
VI. Working Conditions:
Works predominantly in the office

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

a. Bachelor’s/Masters degree in Communications, Public Relations, Sociology,

community development, and social work.

Previous relevant work experience is required.

BA/MA , 5/3 Managerial Exp

Functional Skills: Behavioral Competencies/Attributes:

A. Communication Skills
B. Public Relation
C. Crisis Management a) Operational problem-solving skills
D. Project Management b) Ability to develop long-term integrated and cross
E. Stakeholder Engagement functional operational plans
F. Cultural Competence
c) Ability to operationalize strategy into action for
G. Analytical Skills
the organization as whole
H. Training and Development
d) ‘’World class specialists’’ on peer review
I. Problem-Solving
J. Advocacy

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________

Senior officer, Community awareness and partnership Integration

Job Title: Senior officer, Community awareness and partnership Integeration

Current Grade: 11

Country: Ethiopia

Division: Security

Department: Security

Section: N/A

Unit: N/A

Location / Work station: Lebu / Dire Dawa

Reporting Relationships

Reports to: Team Leader, Community Awareness

Direct reports: N/A

Indirect reports: N/A

Job Purpose
The job holder is responsible for successful collaborations with external organizations, and communities along
the railway line, maximizing the value of partnerships and contributing to the overall growth and success of the
organization.
Key Responsibilities / Duties / Tasks

I. Managerial / Supervisory Responsibilities:

N/A
II. Operational Responsibilities / Tasks:
A. Build relationships with local communities along the railway line to understand
their needs, concerns, and aspirations.
B. Create and implement strategies to engage local communities, promote
company initiatives, and address their concerns.
C. Foster open communication through regular meetings and feedback
mechanisms to ensure community voices are heard and integrated into decision-
 making.
D. Identify and map key stakeholders including residents, businesses, and
community leaders. Understand their roles and interests to build effective
partnerships.
E. Develop and execute community awareness campaigns to inform the public
about the company’s services, projects, and community contributions.
F. Collaborate with community-based organizations, non-profits, and local
government bodies to leverage their expertise and resources.
G. Build and sustain positive relationships with community leaders and
stakeholders to support collaborative efforts and address concerns.
H. Oversee and manage programs that promote community involvement, including
events, outreach activities, and sponsorships.
I. Prioritize community safety by implementing awareness campaigns, installing
warning signs and barriers, and developing emergency response protocols.
J. Respect and preserve local cultural heritage by partnering with cultural
organizations and promoting heritage sites and events.
K. Promote environmentally sustainable practices along the railway line.
L. Act as a mediator to resolve company and community conflicts, striving for
mutually beneficial solutions and consensus-building.
M. Prepare reports on community and partnership initiatives, providing insights
and recommendations for improvement.
N. Gather and use community and partner feedback to refine strategies and
enhance program outcomes.
O. Represent the company at community meetings and events, advocating for the
company's interests while building a positive public image.
P. Ensure transparent communication with the community regarding projects,
updates, and disruptions. Address inquiries and seek community input actively.

Job Dimensions
 III. Financial Responsibility:

Provide input for Budget and cost Prepare unit overtime, Per-diem & related staff costs Prepare unit
expenditure, Purchasing & Material requests

IV. Responsibility for Physical Assets:

Responsible for unit asset and control system

V. Decision Making:

N/A
VI. Working Conditions:
Works predominantly out of office.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

a. Bachelor’s/Masters degree in Community Development, Public Relations,

Sociology, Social Work, or a related field

Previous relevant work experience is required.

5/3 Supervisory experience

Functional Skills: Behavioral Competencies/Attributes:

A. Communication Skills A. Operational problem-solving skills

B. Public Relation B. Ability to develop long term integrated and cross
C. Crisis Management functional operational plans
D. Project Management C. Ability to operationalize strategy into action for
E. Stakeholder Engagement the organization as whole
F. Cultural Competence D. ‘’World class specialists’’ on peer review
G. Analytical Skills
H. Training and Development
I. Problem-Solving
 J. Advocacy

Approvals
Name Signature Date

Head of Department _________________ ________________ ________________

Head of Human Resources _________________ ________________ ________________