Encase Forensic 804 User Guide
Encase Forensic 804 User Guide
USER GUIDE
Version 8.04
Copyright© 2017 Guidance Software, Inc. All rights reserved.
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CONTENTS
- iii -
License Manager Options 37
Color Options 39
Font Options 39
Data Paths Options 40
Debug Options 41
Configuring Time Zone Settings 43
EnCase Folder Locations 44
Application Folder 44
User Data 45
User Application Data 46
Global Application Data 47
Install and Configure Evidence Processor Nodes 48
Checking the Windows Application Log 52
- iv -
Case Selections 81
Changing the Evidence Path if the Evidence File is Moved 82
Case Portability 83
Case Page Logo 84
-v -
Acquiring Data Remotely using the Enhanced Agent 103
Audit Drive Space 106
Acquiring Device Configuration Overlays (DCO) and Host Pro-
tected Areas (HPA) 107
Using a Write Blocker 108
Windows-based Acquisitions with Tableau and FastBloc Write Blockers 108
Acquiring in Windows using FastBloc SE 109
Acquiring in Windows without a Tableau or FastBloc Write Blocker 109
Acquiring a Disk Running in Direct ATA Mode 109
Acquiring Disk Configurations 110
Software RAID 110
RAID-10 111
Hardware Disk Configuration 111
Windows NT Software Disk Configurations 111
Support for EXT4 Linux Software RAID Arrays 112
Dynamic Disk 112
Disk Configuration Set Acquired as One Drive 113
Disk Configurations Acquired as Separate Drives 114
Acquiring Other Types of Supported Evidence Files 115
CD-DVD Inspector File Support 115
Acquiring a DriveSpace Volume 115
Reacquiring Evidence 116
Reacquiring Evidence Files 116
Retaining the GUID During Evidence Reacquisition 117
Adding Raw Image Files 117
Restoring a Drive 118
- vi -
Adding a Direct Network Preview Device 130
Evidence Processor Prioritization 132
Evidence Processor Settings 133
Recovering Folders 134
Analyzing Protected Files 134
Analyzing Hashes 134
Analyzing Entropy Values 135
Analyzing File Signatures 137
Expanding Compound Files 137
Finding Email 138
Finding Internet Artifacts 138
Firefox Artifacts 139
Safari Artifacts 140
Searching With Keywords 141
Adding a New Keyword 144
Creating a New Keyword List 145
Searching for Keywords in Process Memory 146
Creating an Index 147
Indexing Text in Slack and Unallocated Space 147
Indexing Personal Information 149
Credit Card Tab 150
Government Issued ID Pattern Matching 150
Creating Thumbnails 152
Running EnScript Modules 152
System Info Parser 152
File Carver 154
Windows Event Log Parser 156
Windows Artifact Parser 156
Unix Login 156
Linux Syslog Parser 156
Macintosh OS X Artifacts Parser 157
Result Set Processing 161
Processing a Result Set 161
- vii -
Launching Processor Options from the Results Tab 161
Creating Result Sets in Entries and Artifacts Views 162
Overwriting the Evidence Cache 163
EnScript Application UI 164
Home Page 164
Case Page 165
Processor Manager 165
Processor Node Installation 166
Opening the Processor Manager 166
Adding Processor Nodes to the Processor Manager 166
Configuring Processor Nodes 167
Process Evidence Menu 170
Queuing Evidence for Processing 170
Processor Manager Tab 173
Processor Manager Toolbar 179
Running Multiple Instances of EnCase from the Same Machine 182
Processor Manager Error and Information Messages 182
Show Logging 191
Acquiring and Processing Live Previews 192
Live Previews of Local Devices 192
Direct Network Previews 193
Crossover Previews 193
- viii -
Changing Text Color 212
Navigating the Evidence Tab 213
Navigating the Artifacts Tab 217
Filtering Your Evidence 218
Running an Existing Filter 218
Creating a Filter 219
Editing a Filter 219
Deleting a Filter 220
Sharing Filters 220
Conditions 221
Running an Existing Condition 221
Creating a New Condition 222
Editing Conditions 224
Sharing Conditions 225
Printing a Condition 225
Browsing Through Evidence 226
Check for Evidence when Loading a Case 226
Finding the Location of an Evidence Item 226
Determining the Time Zone of Your Evidence 227
Viewing Related Items 228
Browsing Images 228
Viewing Evidence 229
Creating Custom File Types 230
Viewing Multiple Evidence Files Simultaneously 231
Viewing Multiple Artifacts Simultaneously 231
Viewing Contents of 7-Zip Files 232
Macintosh Artifacts 232
Displaying HFS+ File System Compressed Files 232
HFS+ Extended Attributes 233
HFS+ Directories Hard Links 234
Finder Data and .DS_Store 234
Displaying Permissions for HFS+ Files and Directories 236
Macintosh OS X Media Containers 238
- ix -
Viewing Processed Evidence 240
Viewing Compound Files 240
Repairing and Recovering Inconsistent EDB Database Files 241
Viewing Email 242
Viewing Attachments 243
Showing Conversations 243
Displaying Related Messages 244
Showing Duplicate Email Messages in a Conversation 245
Exporting to *.msg 245
-x-
Running File Signature Analysis against Selected Files 273
Exporting Data for Additional Analysis 274
Copying Files 275
Copying Folders 277
Exporting Search Results for Review 278
Creating a Review Package 279
Analyzing and Tagging a Review Package 280
Exporting a Review Package 282
Importing a Review Package 282
- xi -
Notable File Bookmarks 306
Bookmarking Case Analyzer Data 308
Table Bookmarks 310
Transcript Bookmarks 310
Notes Bookmarks 311
Bookmarking Pictures in Gallery View 312
Working with Bookmark Folders 313
Bookmarking Template Folders 313
Creating New Bookmark Folders 314
Editing Bookmark Folders 315
Deleting Bookmark Folders 315
Editing Bookmark Content 315
Editing Bookmarks 315
Renaming Bookmarks 315
Decoding Data 316
Quickly Viewing Decoded Data 316
Viewing Decoded Data by Type 317
- xii -
Creating Jobs 333
System Modules 340
Search Modules 344
Log Parser Modules 355
Collection Modules 357
Collecting Evidence 361
Running a Portable Job 361
Viewing Results to Triage Information 363
Copying Evidence 370
Analyzing and Reporting on Data 371
Selecting Target Databases 371
Creating a Report 371
Exporting a Report 378
Maintenance 379
Preparing Portable Devices 379
Modifying the EnCase Portable Device Configuration 380
Preparing Additional USB Storage Devices 382
Configuring EnCase Portable for NAS Licensing 383
Troubleshooting 384
FAQs 386
- xiii -
Report Template Wizard 423
Connecting Bookmark Folders and Report Sections 423
Hiding Empty Report Sections 426
Creating Hyperlinks to an Exported Item from Report Templates 427
Using Bookmarks to Link to an External File 427
Exporting a Report to Display Hyperlinks 429
Exporting a Metadata Report to Display Hyperlinks 429
Adding a Hyperlink to a URL 430
File Report EnScript 430
Running the File Report EnScript 431
Saving the File Report 432
Viewing a Report 432
- xiv -
Displaying Smartphone Data 451
Available Smartphone Data 452
Creating a Smartphone Report 453
Exporting Location Data 455
- xv -
LinEn Command Line 487
Crossover Cable Preview or Acquisition 493
LinEn Manual Page 493
- xvi -
Sophos SafeGuard Support 528
Decrypting a Disk 528
Decrypting Sophos SGN-Encrypted Evidence Using a Challenge/Response Ses-
sion in EnCase 528
Obtaining Response Codes from the Sophos SGN Website 529
Completing the Challenge/Response Session 530
Utimaco SafeGuard Easy Encryption Support 531
Supported Utimaco SafeGuard Easy Encryption Algorithms 531
Utimaco Challenge/Response Support 531
Utimaco SafeGuard Easy Encryption Known Limitation 534
PGP Whole Disk Encryption (WDE) Support 535
Obtaining Whole Disk Recovery Token Information 535
Obtaining Additional Decryption Key (ADK) Information 536
PGP Decryption using the Passphrase 536
Credant Encryption Support (File-Based Encryption) 537
Supported Credant Encryption Algorithms 539
Credant Encryption Support (Offline Scenario) 539
Credant Files and Logical Evidence (L01) Files 541
Dell Data Protection Support 541
McAfee Endpoint Encryption Support 542
S/MIME Encryption Support 543
Troubleshooting a Failed S/MIME Decryption 543
NSF Encryption Support 543
Recovering NSF Passwords 544
Lotus Notes Local Encryption Support 544
Determining Local Mailbox Encryption 545
Parsing a Locally Encrypted Mailbox 545
Encrypted Block 545
Decrypted Block 546
Locally Encrypted NSF Parsing Results 546
Windows Rights Management Services (RMS) Support 547
RMS Decryption at the Volume Level 548
RMS Decryption at the File Level 548
- xvii -
RMS Protected Email in PST 549
Windows Key Architecture 549
Dictionary Attacks 549
Built-In Attacks 550
- xviii -
Other Tools and Viewers 569
Temporary Files Reminder 570
VFS Server 570
Configuring the VFS Server 571
Restrict Access by IP Address 572
Connecting the Clients 573
Closing the Connection 573
Troubleshooting the Virtual File System 573
- xix -
Write Blocking a USB, FireWire, or SCSI Device 589
Write Protecting a USB, FireWire, or SCSI Device 590
Removing Write Block from a USB, FireWire, or SCSI Device 590
Disk Caching and Flushing the Cache 591
Troubleshooting 591
Index 603
- xx -
INTRODUCTION TO ENCASE FORENSIC
EnCase Forensic enables you to collect forensically sound data and conduct complex large
scale investigations from beginning to end.
l Acquire data in a forensically sound manner using software with an unparalleled record in
courts worldwide
l Investigate and analyze data from multiple platforms—Windows, Linux, AIX, OS X,
Solaris, and more—using a single tool
l Find information despite efforts to hide, cloak, or delete
l Easily manage large volumes of computer evidence, viewing all relevant files, including
deleted files, file slack, and unallocated space
l Create exact duplicates of original data, verified by hash and Cyclic Redundancy Check
(CRC) values
l Transfer evidence files directly to law enforcement or legal representatives
l Review options that allow non-investigators, such as attorneys, to review evidence with
ease
l Use reporting options for quick report preparation
EnCase Forensic
EnCase Forensic enables you to collect forensically sound data and conduct complex large
scale investigations from beginning to end.
l Acquire data in a forensically sound manner using software with an unparalleled record in
courts worldwide
l Investigate and analyze data from multiple platforms—Windows, Linux, AIX, OS X,
Solaris, and more—using a single tool
l Find information despite efforts to hide, cloak, or delete
l Easily manage large volumes of computer evidence, viewing all relevant files, including
deleted files, file slack, and unallocated space
l Create exact duplicates of original data, verified by hash and Cyclic Redundancy Check
(CRC) values
l Transfer evidence files directly to law enforcement or legal representatives
l Review options that allow non-investigators, such as attorneys, to review evidence with
ease
l Use reporting options for quick report preparation
CHAPTER 1
INSTALLING AND CONFIGURING ENCASE
Overview 25
System Requirements 25
License Manager 29
Installation Overview 30
Uninstalling EnCase 33
Reinstalling EnCase 34
Configuration Options 34
Overview
This chapter describes the process of installing EnCase Forensic and related components.
This chapter lists the default locations of installation directories and files and also provides
information about configuring EnCase settings.
System Requirements
Before you begin, make sure you have:
For best performance, examination computers should meet or exceed the following hardware
and software requirements:
CPU Core i5
CPU Core i7
CPU Core i5 M
Memory 8 GB
CHAPTER 1 Installing and Configuring EnCase 29
Memory 32 GB
License Manager
The License Manager acts as a software license repository and server. The License Manager
(previously referred to as "NAS") provides license management services for most Guidance
Software products. In addition to being delivered by License Manager, licenses can also be
30 EnCase Forensic User Guide Version 8.04
delivered by physical security key (dongle) or as a software license tied directly to the
workstation. The License Manager is a standalone application that can be installed at the same
time as the SAFE or independently depending on your preference.
When you run EnCase on a computer, it first searches for a physical security key or local
software license for licensing information unless network-based licensing is enabled. To enable
an Examiner computer to use software licensing through License Manager, you must first
install License Manager and configure Examiner machines. Once configured, individual
workstation access to License Manager can easily be enabled or disabled within the EnCase
application. See the Guidance Software SAFE User Guide for installation and configuration
instructions. If no valid security key or software license is found, EnCase opens in Acquisition
mode.
For more information about implementing or managing the License Manager and the SAFE,
see the Guidance Software SAFE User Guide.
Installation Overview
The EnCase Forensic Examiner is the primary application used to conduct investigations. Other
components provide additional functionality.
Select the installation option that matches how you intend to use EnCase Forensic:
l If you plan on deploying EnCase Forensic on one or more examiner machines and intend
to manually install and manage physical security keys (dongles) or software licenses for
each machine, use the standalone installer for EnCase Forensic for individual examiner
machines. See Installing EnCase Forensic Examiner on the facing page.
l If you plan on using EnCase Forensic on multiple machines and want to centralize EnCase
licensing, you must install License Manager on a machine on your network to hold and
serve your software licenses. You can install License Manager on a dedicated machine, or
on an examiner machine. Physical security keys and machine-specific electronic licenses
can be used in conjunction with software licenses served by License Manager.
o To install EnCase Forensic Examiner on individual machines, see Installing EnCase
Forensic Examiner on the facing page.
CHAPTER 1 Installing and Configuring EnCase 31
o To install License Manager on a machine on your network, see Installing the SAFE and
License Manager in the Guidance Software SAFE User Guide.
1. Open the EnCase Examiner installation file. If you have a security key, do not insert it until
after installation is complete.
2. Accept the default installation path (C:\Program Files\EnCase8), or enter your own
installation path and click Next.
o If you used the same directory for a previous installation of EnCase, the installer over-
writes any existing program files, logs, and drivers.
3. The EnCase License Agreement displays, read it and click the I Agree and accept check-
box. Click Next.
4. The installation path displays. Click Next. Installation begins.
5. Depending on your configuration, the Installer may display several checkboxes:
o Install Help installs the latest version of help files. Guidance Software recommends
always selecting this box. If this box is not available, the help files are automatically
installed.
o Install HASP Drivers installs the latest version of the HASP dongle drivers. Guidance
Software recommends selecting this checkbox if you are upgrading from a previous
version of EnCase, or if you are working in an environment using a mix of both
Sentinel/Aladdin HASP drivers and Codemeter security keys. If you are reinstalling and
have already installed the HASP drivers and the checkbox is present, leave the box
cleared.
o Install HASP Drivers and Install CodeMeter Drivers checkboxes are both displayed
and checked if you do not have a previous version of EnCase installed. Guidance Soft-
ware recommends leaving them both selected.
o Reinstall CodeMeter Drivers and Reinstall HASP Drivers may display if the installer
detects you have previous versions of the drivers installed.
6. Click Finish. When the installation wizard has finished copying and installing EnCase,
select Reboot Now to complete the installation immediately, or Reboot Later. To ensure
the registration of installed DLL files and enable the drivers, you must reboot before run-
ning the application.
7. After the computer reboots, insert the security key into a USB port on your computer.
With the program successfully installed, the shortcut to EnCase displays on your
Desktop. If you are using a CodeMeter security key, the CodeMeter icon in the Windows
system tray turns blue. You are now ready to use the product.
32 EnCase Forensic User Guide Version 8.04
All EnCase users must have administrator permissions to view local devices on Windows
computers running Vista operating systems and above.
Forensic users should use the stand-alone License Manager installer. While a SAFE and License
Manager combined installer is available, the SAFE is no longer needed for Forensic users and
need not be installed. For installation instructions, see Installing the SAFE and License Manager
in the Guidance Software SAFE User Guide.
1. Open EnCase Forensic. Click on the question mark icon on the right side of the top menu
bar. Select Activate Electronic License from the drop-down menu.
Note: If you already have an active electronic license installed, a message displays.
Click OK to remove the active current license, or Cancel to retain it.
2. The Activate Electronic License dialog displays. Enter the license key number you
obtained via email from Guidance Software and your email address in the boxes
provided.
3. Click Next. A second Activate Electronic License dialog displays.
o Return to your MyAccount email and click the Submit your file link.
o In the web page that displays, browse to the location of the License Request file, then
click Submit.
CHAPTER 1 Installing and Configuring EnCase 33
o Wait to receive an email response from MyAccount. In the License Activation portion
of the email, click the link to save your License Activation file, then copy this file into
the same folder as the License Request file.
1. On the EnCase Home page, click the question mark in the upper right corner, then click
Activate Electronic License. The Activate Electronic License dialog displays.
2. Click Back. In the dialog that displays, make the corrections to the license key number or
the email address, then click Next.
3. Follow the steps in Activating an Electronic License on the previous page
Click OK to remove the active license or Cancel to retain the current active license.
Uninstalling EnCase
The EnCase uninstaller removes the corresponding version of EnCase from your computer.
To uninstall EnCase:
1. Make backups of evidence and case files prior to making modifications to any software
on an examination machine.
34 EnCase Forensic User Guide Version 8.04
Reinstalling EnCase
Use the EnCase Installation Wizard to reinstall EnCase. Reinstallation creates a new log file and
reinstalls the following items:
l Application files
l Registry keys
l Needed user files
l Default configuration files
Note: Any modified EnScript files are overwritten during reinstallation. If you want
to keep modified EnScript files, move them to another folder prior to reinstallation.
l Licenses
l Certificates
l User settings
When reinstalling EnCase, make sure that your security key is inserted. If support on the
security key has expired, a warning message displays.
Configuration Options
You can configure options for EnCase according to your needs or preferences, using the
Configuration Options tabbed dialog. Each tab allows you to select a panel that controls a
group of options, described in the following sections. To access the Configuration Options,
select Options from the Home tab.
CHAPTER 1 Installing and Configuring EnCase 35
Global Options
The Global tab contains settings that apply to all cases.
Enable ART Image Display determines whether to display ART image files. When EnCase
encounters corrupt ART image files, application problems can occur. This setting enables you
to minimize the impact of corrupted ART files.
Note: Rendering of ART files depends on the version of Internet Explorer installed.
Later versions of Internet Explorer do not support ART files. If your version of
Internet Explorer does not support ART files, EnCase cannot render them.
Invalid Picture Timeout (seconds) indicates the amount of time EnCase attempts to read a
corrupt image file before timing out. After a timeout occurs, the corrupt file is sent to the cache
and no attempt is made to re-read it.
Force ordered rendering in gallery forces images to display in order, from left to right,
sequentially by row. If you leave this box unchecked, images display in a gallery view as they
36 EnCase Forensic User Guide Version 8.04
become available. Although images display in order, the former view takes longer to complete,
whereas images that display when rendering is not forced but not in order display more
rapidly.
Current Code Page specifies the current code page, which is the character set for the language
and case data. The default value is Western European (Windows).
Change Code Page lets you change the default value of the code page from Western European
(Windows) to another available code page. Set the global code page to display foreign
language characters correctly.
Show True indicates a value of true in table columns displayed in the Table tab of the Table
pane. The default indicator is a bullet, which you can change to a different character.
Show False indicates a value of false in table columns displayed in the Table tab of the Table
pane. The default indicator is a blank space, which you can change to a different character.
Default Char specifies the character that EnCase uses on its displays to indicate that a box or
cell is checked.
Flag Lost Files specifies whether the disk map shows lost clusters. Lost clusters are clusters
that EnCase cannot determine as being used even though the file system indicates them as
being used.
Detect FastBloc Hardware determines whether to search for legacy FastBloc hardware write
blockers.
Detect Tableau Hardware determines whether to search for Tableau write blockers.
Run Shell Extensions for LNK Files enables EnCase to extract more data from .lnk files, which
displays as IDList Data in the Report tab. Be aware that this option extracts LNK data locally,
not from the acquired evidence. If you want to use this option on evidence data, you must run
EnCase on the machine that contains the LNK files of interest.
Date Options
Customize date/time information associated with a case using the Date tab in Options.
CHAPTER 1 Installing and Configuring EnCase 37
Display time zone on dates includes the time zone in date/time columns.
l MM/DD/YY (07/21/16)
l DD/MM/YY (21/07/16)
l Other lets you specify your own date format.
l Current Day displays the current date in the specified date format.
Use License Manager for licensing: Check this box to indicate use of License Manager to run
the copy of EnCase on your computer.
License Manager Key Path: Specifies the full path of the user's licensing file. The license file for
general licensing of EnCase is default.nas.
License Manager .SAFE Key Path: Enter the full path of the location of the EnCase SAFE public
key file. This SAFE token file has a file signature of .SAFE and is found on the License Manager.
License Manager Address: Enter the IP address or machine name of the computer running the
License Manager. If you are using a port other than 4446, precede the port number with the
computer's IP address (for example, 192.168.1.34:4446).
Status: Displays the name or IP address of the computer on which the EnCase licensing files
currently reside.
Create User Key...: Opens the Create User Key dialog. Do not use this button unless you are
creating separate licenses for each computer belonging to your License Manager setup. For
more information about using individual licenses, see the Guidance Software SAFE User Guide.
CHAPTER 1 Installing and Configuring EnCase 39
Color Options
Use the Colors tab to change the default colors associated with various case elements. This
dialog shows the current foreground and background colors for the case element.
Font Options
Use the Fonts tab to customize the fonts used for EnCase user interface items, and in data
panels and reports.
40 EnCase Forensic User Guide Version 8.04
l Shared scripts
l Filters
l Searches
l Conditions
l Keywords
Debug Options
Use the Debug tab to specify debugging information and options.
42 EnCase Forensic User Guide Version 8.04
The Startup panel displays operating system, application, and session information about your
computer and about EnCase.
If the pane is empty, click Show Startup Log to display the information. The information is
useful for troubleshooting purposes.
System Cache specifies the amount of physical memory for caching reads and writes of files on
disk. The default value is 20 percent of the computer's physical memory (RAM).
l Minimum (MB): The minimum size of the system cache in Megabytes; the default value
is 1.
l Maximum (MB): The maximum size of the system cache in Megabytes. The default value
depends on the amount of physical memory available on the computer. You can manu-
ally set this value up to the maximum amount of physical memory available (although
this is not recommended).
l Controlled by EnCase: Clicking this box allows EnCase to control the size of the system
cache (recommended).
l Do not warn at startup: If you check this box, EnCase will not display warning messages
CHAPTER 1 Installing and Configuring EnCase 43
Debug Logging allows you to select which logging action to take in the event of a crash:
1. In a case, click the Evidence tab to view a list of your devices in the Table tab.
2. Click the name of the device you want to modify.
3. From the Device menu select Modify time zone settings. The Time Properties dialog dis-
plays.
44 EnCase Forensic User Guide Version 8.04
Application Folder
The application folder contains files used by EnCase. User data and user configuration settings
are not saved in this location. The default path for Windows 7, Windows 8, and Windows Vista
is \Program Files\EnCase8.
User Data
User-created files and backup user data are stored by Windows 7, Windows 8, and Windows
Vista in the following default folder: \Users\<Username>\Documents\EnCase. The current
path used to store user data displays under Paths on the EnCase home page.
Case Backup
Backup case data are saved in the following location for Windows 7, Windows 8, and Windows
Vista operating systems: \Users\<Username>\Documents\EnCase\Cases\Backup.
Case Folder
Case files are stored in the following default location for Windows 7, Windows 8, and Windows
Vista operating systems: \Users\<Username>\Documents\EnCase\Cases\<Case
Name>.
<Case
EnCase case file
Name>.Case
Evidence Cache
The evidence cache folder contains the cache, index, and Evidence Processor results for a
device. The default location for Windows 7, Windows 8, and Windows Vista operating systems
is: \Users\<Username>\Documents\EnCase\Evidence Cache\<Hash>.
The current path used to store user application data displays under Paths on the EnCase home
page.
EnCase requires that these data locations have both read and write access. If Windows is set
up so that either of these locations is on a read-only network share, or on a hard drive which is
read-only and at a separate location, EnCase cannot store its settings correctly and cannot
function properly.
CHAPTER 1 Installing and Configuring EnCase 47
To accommodate situations where you cannot change these locations, and the Windows store
locations are read-only, EnCase allows you to change these locations for the EnCase
application. You can change these locations by selecting Tools > Options > Data Paths tab. The
Options dialog displays as shown here:
The User Data Folder is the default location for data such as cases, conditions, filters, logs and
templates. The User Application Data Folder stores program settings and other configuration
files.
l \Users\All Users\AppData\Roaming\EnCase
l \Users\All Users\AppData\Roaming\EnCase\EnCase8-<#>
The current path used to store global application data displays under Paths on the EnCase
home page.
48 EnCase Forensic User Guide Version 8.04
Item Description
Logos Default report logo
The processor manager module in EnCase Examiner enables you to manage, distribute, and
monitor evidence processing jobs across your network. For information on using the
processor manager, see Processor Manager on page 165. The processor manager and each
processor node must have access to the shared drive where the evidence file and the cache are
stored.
You can process evidence on any machine on your network, including other examiner
machines. To enable a machine as an evidence processor, open the EnCase Processor Node
executable file. This file installs the following two components:
l EnCase Processor Node - Enables a machine to act as an evidence processor and accept
work sent from the machine you use for processor management and examining evid-
ence.
l EnCase Processor Server (EnServer) - A service that runs on a machine that enables com-
munication between the node and the Processor Manager.
Once installed and configured, the machine will appear as an available node in your EnCase
Examiner processor manager.
Note: Installing the evidence processor node on your local machine enables it to be
used as a node by another examiner machine on your network.
CHAPTER 1 Installing and Configuring EnCase 49
1. Open the Evidence Processor Node executable file. The self-extractor dialog displays.
2. Click Setup. The Setup dialog displays.
3. Click Next. The Destination Folder dialog displays.
4. Accept the default path or click Change to enter another path, then click Next. The
Configuration dialog displays.
o Give the node a meaningful name. This name displays in the Processor Node column
of the Processor Manager tab.
o Enter the number of the port you want to use. The default is 443.
o You can execute multiple processing jobs simultaneously on a single processor
node. Guidance Software recommends you leave the Max Jobs number set at 1.
50 EnCase Forensic User Guide Version 8.04
o Specify the drives for the Evidence File Destination, the Evidence File Cache, and the
Case File Destination.
o All paths must be specified in UNC format.
o For the Evidence File Cache, use the fastest I/O available.
o For detailed information about system requirements, see System Requirements on
page 25.
Note: You can change these configuration settings after installation using the
processor node Edit dialog. See Configuring Processor Nodes on page 167.
1. The EnCase Server Edition dialog displays after the processor node is installed.
Note: The EnCase Server Edition dialog may display behind another open dialog. If
the process seems to be stuck after installing the processor node, look for the EnCase
Server Edition dialog.
2. Accept the default install path or browse to another path, then click Next. The End User
License dialog displays.
3. Select I agree and accept, then click Next. The Options dialog displays.
CHAPTER 1 Installing and Configuring EnCase 51
You may also see an error stating "...restarting script...EnServer." This displays when you
manually start the EnCase Processor Server service.
All of the logs listed above should be present; if not, EnCase Processor Server started, then
stopped, and is offline.
CHAPTER 2
USING PATHWAYS TO STREAMLINE
WORKFLOWS
Pathways Overview 55
Custom Pathways 62
54 EnCase Forensic User Guide Version 8.04
CHAPTER 2 Using Pathways to Streamline Workflows 55
Pathways Overview
Pathways provide step by step guidelines to walk you through specific workflow scenarios.
Each Pathway contains links that take you to individual steps in the workflow process.
Pathways are based on the curriculum taught by the award-winning Guidance training
department, and are designed to help examiners of any level efficiently navigate an
investigation. Pathways are not mandatory. You can exit a Pathway at any stage of your
investigation.
l Home page
l Toolbar menu
If you exit the Pathway, or your workflow navigates you away from the Pathway, you can
always return to the Pathway from one of these two access points.
o Create a case
o Add evidence
o Audit your drive space
o Determine the time zone of your evidence
o Apply a hash library to your case
3. You can follow the steps for the case you have open, or you can start a new case by click-
ing Create a New Case. See Using a Case Template to Create a Case on page 75.
4. Once you create a case, the next step is to add evidence to it. Back on the Full Invest-
igation page, click Add Evidence to Your Case. The Add Evidence dialog displays.
5. Click the appropriate link and follow the instructions to perform any of the available add
evidence actions. This must be done before any processing is done on the evidence. See
Adding Evidence to a Case on page 78.
6. After evidence is added, the next step is to audit the space of all devices in the case. This
must be done before any processing is performed on the evidence. This process builds a
summary table in the bookmarks tab showing the usage of all devices in the case. Addi-
tional tables are built in the bookmarks tab for each device to account for all space on
each drive. See Audit Drive Space on page 106.
7. Now that your drive space is audited, the Pathway leads you towards setting a time zone
for your evidence. This step parses the System Registry Hive to determine the current
control set and then parses the current control set to retrieve the time zone information
for each of the selected evidence files. To preserve the forensic accuracy of the data, this
must be done before any processing is done on the evidence. In the Full Investigation dia-
log, click Determine the Time Zone of the Evidence. See Determining the Time Zone of
Your Evidence on page 227.
CHAPTER 2 Using Pathways to Streamline Workflows 57
8. On the Full Investigation page, click Apply Hash Library to Your Case. See Adding Hash
Libraries to a Case on page 293.
PROCESSING EVIDENCE
Once you have set up your case and added evidence, you can process it in a variety of ways.
Once you have processed your evidence with one of the processing profiles listed below, you
will be unable to reprocess it with another Pathway Profile. Any further processing should be
done using the Custom profile option.
Once a processing profile is selected, you can view its progress by double clicking the progress
bar on the bottom right of the screen.
l Process email
o File signature analysis
o Hash analysis (MD5 and SHA-1)
o Expand compound files
o Find email (except lost or deleted items)
o Index allocated text and metadata (with East Asian script support)
o Skipping files in hash library and skipping slack
o System Information Parser without live registry
58 EnCase Forensic User Guide Version 8.04
l Select the view options to see different aspects of your evidence. These options only
work if email messages and/or internet artifacts were selected during processing. Select-
ing either one of these options takes you to the Artifacts tab.
o View email messages
o View Internet artifacts
CHAPTER 2 Using Pathways to Streamline Workflows 59
option.)
o Keyword searches (Selecting this option opens the Search view; select the Key-
GENERATING REPORTS
After you have found the information you need, you can generate reports in a variety of ways.
GETTING STARTED
To get started with a triage case, the pathway suggests three steps:
o Create a case
o Add evidence
o Apply a hash library to your case
3. You can follow the steps for the case you have open, or you can start a new case by click-
ing Create a New Case. See Using a Case Template to Create a Case on page 75.
4. Once you create a case, the next step is to add evidence to it. Back on the Preview/Triage
page, click Add Evidence to Your Case. The Add Evidence dialog displays.
5. Click the appropriate link and follow the instructions to perform any of the available add
evidence actions. See Adding Evidence to a Case on page 78.
6. On the Preview/Triage page, click Apply Hash Library to Your Case. See Adding Hash
Libraries to a Case on page 293.
7. The Apply Hash Library to Case dialog displays.
QUICK ANALYSIS
Once you have set up your case and added evidence, you can process it in a variety of ways:
GENERATING REPORTS
After you have found the information you need, you can:
l Generate a Triage report to easily share your findings in HTML format. See Triage Report
on page 394.
62 EnCase Forensic User Guide Version 8.04
Custom Pathways
Custom pathways are sequences of options that can be configured to match your specific
workflow. Options in a pathway can consist of EnScript instructions, filters, and conditions.
Headers can be added to provide help information.
1. In EnCase Forensic, navigate to the Pathways dropdown menu and select Create New.
The Custom Pathway dialog displays.
CHAPTER 2 Using Pathways to Streamline Workflows 63
o The left pane displays all available options (alphabetically) that can be added to a cus-
tom pathway.
By default, this list is populated with the options found in the standard Full
Investigation and Preview/Triage pathways.
Options can be created by calling EnScript files, pre-configured filters,
EnPacks, conditions, and header help files.
o The right pane displays the options currently included in your new custom pathway.
o To add options to your custom pathway, select an item from the left pane and click
Add.
o To remove options from your custom pathway, select an item from the right pane
and click Remove.
o Use the Up and Down buttons to rearrange options in the custom pathway you are
building. You can arrange options in a pathway in any order.
2. To add a new option to the Options list, click Add Option. The Add Pathway Option dis-
plays.
The new option displays in the left pane of the Custom Pathways dialog.
To delete a custom option, right click on the option and select Delete.
3. When you finish building your custom pathway, click Save As. The Save Custom Pathway
dialog displays.
64 EnCase Forensic User Guide Version 8.04
Once saved, the pathway displays in both the Pathways dropdown menu and on the home
page.
1. Click Pathways, then click the name of the custom pathway you created.
2. The pathways you created display as links. Action links require a case to be open for them
to be active; if no case is open, the links are not clickable. Action link types are:
o EnScripts (*.EnScript)
o EnPacks (*.EnScript)
o Conditions (*.EnCondition)
o Filters (*.EnFilter)
Note that:
1. In EnCase Forensic, navigate to the Pathways drop down menu and select Edit/Delete
Pathway > Edit Pathway.
o If only one pathway exists, the pathway displays in the edit dialog.
o If multiple pathways exist, the Select Custom Pathway dialog displays.
2. When done, click OK. The Custom Pathway dialog displays the custom pathway you have
selected.
3. Modify your custom pathway as desired.
4. When done, click Save As to create a new pathway with your updated changes, or click
Save to save the changes to your original pathway.
Your new custom pathway now displays in the Pathways dropdown menu and in the
Pathways area of the home page.
1. In EnCase Forensic, navigate to the Pathways drop down menu and select Edit/Delete
Pathway > Delete Pathway. The Select Custom Pathway dialog displays.
66 EnCase Forensic User Guide Version 8.04
Deleted pathways no longer display on the home page or the Pathways menu.
The header name is displayed in the workflow. When you click the ? icon next to the name, the
associated help file displays in a popup dialog.
Pathway headers are .txt files which can be added in the same way as other options.
1. From the Pathway Options list, click Add Option. The Add Pathway Option displays.
o Click the Browse ellipses button in the Option Path field to open a file browser, then
navigate to the existing help .txt file that you want to use.
o When done, click OK.
l The new option displays in the left pane of the Custom Pathways dialog.
l To delete a custom option, right click on the option and select Delete.
The header name displays within the structure of the pathway. When you click the ? icon next
to the name, the associated help file displays in a popup dialog.
Header files are .txt files that can contain some basic formatting.
68 EnCase Forensic User Guide Version 8.04
The formatting of this template creates a help dialog that looks like this:
CHAPTER 2 Using Pathways to Streamline Workflows 69
70 EnCase Forensic User Guide Version 8.04
CHAPTER 3
WORKING WITH CASES
Overview 73
Launching EnCase 73
Case Operations 81
Case Portability 83
Overview
This chapter describes how to use EnCase to create and start work on a case. It explains the
major components of the user interface, and how to use them to take full advantage of
EnCase features.
The chapter's purpose is to get you started with EnCase case creation. This chapter:
l Explains how to use the main features of this digital forensic tool.
l Describes the structure used to gather and process case evidence.
l Guides you through the initial stages of case creation.
l Introduces you to the basics of using case templates.
l Describes the process of adding evidence to a case and setting case options.
l Shows how to work with cases.
l Describes the case portability feature.
In EnCase, a case is stored in a folder, with subfolders for case-specific information such as tags
and search results. The case folder and the components contained within that folder directly
associate the investigative work you perform with the evidence. As a result, the case folder
should not be directly opened or modified.
Launching EnCase
When you launch EnCase, the Home page displays.
74 EnCase Forensic User Guide Version 8.04
The Home page, like all EnCase pages, consists of several sections, each with a specific set of
functions. In descending order, they are:
1. Click New Case beneath the CASE FILE category on the Home tab.
2. The Case Options dialog displays. Use this dialog to select a case template and name the
case.
3. In the figure below, the #1 Basic template is selected.
4. Enter a case Name, then click OK.
76 EnCase Forensic User Guide Version 8.04
in a case, the evidence cache does not need to be stored with the evidence files. If cache
files were not created for a device, they are stored in this folder when the Evidence Pro-
cessor is run.
l Secondary evidence cache: EnCase allows you to specify a secondary location for a pre-
viously created evidence cache. This allows you to specify a folder on a network share or
other location to store cache files. Unlike the primary evidence cache folder, EnCase reads
previously created files from this location only. Evidence caches which do not exist in the
Secondary folder are stored in the Primary folder. Previously existing evidence caches in
the Secondary folder continue to be stored in the Secondary folder.
l Backup every 30 minutes: Click the checkbox to set up backups at 30 minute intervals.
Click the up/down arrows on the Maximum case backup size (GB) field to set the max-
imum case backup size.
l Backup location: The folder where case backup data is stored.
l Case information: Case information items are user configurable name-value pairs that
document information about the current case. Primarily, you use this user definable
information to insert into a Report. To create case information items, click the New but-
ton on the toolbar. To edit case information items, select an item and click the Edit but-
ton on the toolbar.
Click OK to apply the case options. The Home tab then displays a page for this particular case
with the case name at the top. This case page lists hyperlinks to many common EnCase
features and you can use it as the control center for this case. You are now ready to begin
building your case.
Case Templates
When you create a new case, EnCase displays a list of available templates. These are
.CaseTemplate files. EnCase supplies several predefined templates, using the pound sign
(#) as a prefix. Their names display in this box along with any saved templates.
78 EnCase Forensic User Guide Version 8.04
Although you can configure a new case using the blank template (None), Guidance Software
recommends using a template, as it simplifies the case creation process. Each case template
contains a uniquely configured set of the following elements:
You can also create your own templates by saving any case as a template. Afterwards, the new
template displays in the Templates list and is available for future use. If you intend to create a
number of cases with a similar structure, save one of them as a template and use it to generate
the other cases. You can share case templates with other users by sending them the case
template file.
If you click the Add Evidence link on the Case page, the page changes to one like that shown
below. At any time, you can use the back or forward buttons to help navigate through the
different Home tab pages.
CHAPTER 3 Working with Cases 79
The Add Evidence menu contains these selections and a selection to open the Evidence
Processor. For more information, see the Evidence Processor Overview.
l Add Local Device: Initiates the process of adding a local device attached directly to your
local computer. This can be the main system drive, a device attached through a Tableau
write blocker, any other device connected to an internal bus connection, floppy drives,
optical media, card readers, or any device connected to a USB port.
l Add Network Preview: Select one of two acquisition options: Add SAFE Network Pre-
view or Add Direct Network Preview.
l Add Evidence File: Specifies an evidence file to add to the active case. This can be an
EnCase Evidence file (E01 or Ex01), Logical Evidence file (L01 or Lx01), VMWare (vmdk), Vir-
tual PC file (vhd), or SafeBack (*.001) file.
l Add Raw Image: Adds a raw or dd image file of a physical device to the active case.
l Acquire Smartphone: Acquires a smartphone. This option allows you to specify the
device type and the kinds of data that you want to collect into an evidence file.
l Add Crossover Preview: Crossover cable acquisitions require both a subject and exam-
iner machine. This type of acquisition also negates the need for a hardware write blocker.
It may be desirable in situations where physical access to the subject machine's internal
media is difficult or is not practical. This selection is the recommended method for acquir-
ing laptops and exotic RAID arrays.
l Process Evidence: Allows automated processing of case evidence across a wide selection
of parameters. This option is available only when one or more evidence items are added
80 EnCase Forensic User Guide Version 8.04
to the case.
The Evidence Processor includes features such as:
o Analyzing file signatures. See Analyzing File Signatures on page 137.
o Creating an index of the case evidence data. See Creating an Index on page 147.
o Searching for email threads and conversations. See Finding Email on page 138.
o Searching Internet artifacts. See Finding Internet Artifacts on page 138.
l Primary evidence cache: Use the browse button to change this folder to use the Primary
evidence cache folder. This selection is disabled if you checked Use base case folder for
primary evidence cache when first creating the case.
CHAPTER 3 Working with Cases 81
l Secondary evidence cache: If your case requires a second cache, use the browse button
to change this folder to use the Secondary evidence cache folder.
To add or edit case information items, click the appropriate button on the Case information
toolbar.
You cannot change the Name or the Full case path; these exist for informational purposes
only.
Case Operations
Use the Case menu and the Case selections on the Case Home page to work with the
parameters of and perform actions on your case.
The Case Selections table below shows a list of basic operations for working with a case. Use
the menu items on the Case menu and the links beneath the Case section on the Case panel
for these operations.
Case Selections
Saves the current case file. The default file extension for a case file is Case. The
Save
default extension for a backup case file is cbak.
Save As Saves the case as an EnCase template to use with new cases. The file exten-
Template... sion for a case template is CaseTemplate.
Create
Packages a case to share with other users or environments.
Package
Case Creates a backup of the current case. Alternately, it allows you to specify a dif-
Backup ferent case file or a case backup location.
Displays the Hash Libraries dialog, which provides a list of hash libraries and
Hash Librar-
hash sets used in the current case. Allows you to change libraries or enable
ies...
and disable hash libraries and sets.
Opens an existing case file. Note that you can have more than one case file
Open...
active at a time.
New
Opens the Case Options dialog so you can create a new case file.
Case...
Click OK. You can then reassociate the evidence to the new location when you drill into the
evidence or view the evidence for the first time. Saving the case after that commits the change.
1. On the Evidence tab, click the checkbox for the evidence file where you want to change
the path, then click Update Paths.
2. In the Update Paths dialog, choose an existing path from the dropdown menu.
3. In the New Path field, enter or browse to the new path.
4. Click OK.
CHAPTER 3 Working with Cases 83
Case Portability
The Case Package option offers a convenient way of sharing entire cases among users, or
porting a case to a different computer or environment.
An EnCase package can contain the entire contents of a case, including the evidence and cache
files, or a subset of case-related items. You decide which case items to include when saving a
case package.
1. On the Home page, click Case > Create Package. The Create Package dialog displays.
2. The Create Package dialog offers several options for including case-related material in an
EnCase case package:
o The default Copy option (shown above) includes only the Required Items for the case
file and the Primary Evidence Cache.
o If you click the Archive option, all Packaged Items are automatically checked.
Although you gain the advantage of packaging all evidence files and the secondary
evidence cache, the package size can be extremely large.
o If you click the Customize option, in the list of Packaged Items you can manually
check any combination of packaged items you want to include in the case package.
3. Save the case package to a folder. Either use the default folder path or click the browse
button to navigate to a different folder.
84 EnCase Forensic User Guide Version 8.04
Overview 87
Deleting a Backup 91
Overview
This chapter describes how to back up your cases and their related items, and how to restore a
case from backup.
l Name
l Created
l Size
l Custom Name (if available)
l Comment (if available)
The dashboard shows a list of all available case backups and sorts them by the following types:
l Custom: This is a user created backup where you can provide a custom name and com-
ments. Custom backups are retained until explicitly deleted.
l Scheduled: A scheduled backup is created when you open a new case or schedule a
backup manually using the Create Scheduled option.
l Daily: Every scheduled backup that is closest to that day's local midnight time is copied
and stored as a daily backup.
l Weekly: Every daily backup that is closest to that week's Sunday local midnight time is
copied and stored as a weekly backup.
88 EnCase Forensic User Guide Version 8.04
l Monthly: Every daily backup that is closest to that month's first day at local midnight
time of the next month is copied and stored as a monthly backup.
l 48 scheduled backups
l Seven daily backups
l Five weekly backups
Monthly backups are kept until the maximum size allowed is exceeded. The oldest monthly
backups are deleted to stay under the maximum size allowed.
You can access the dashboard in three ways from the Case Backup option in the Case
dropdown menu:
l Use Current Case: Uses the backup location from the currently open and active case.
l Specify Case File: Reads from and uses the backup location from an unopened case file
through an open file dialog.
l Specify Backup Location: Uses the backup location specified by the user through a folder
dialog.
The last backup folder location, maximum amount of disk space, and enable/disable backup
are saved in the global settings and automatically populated when you create a new case.
l If you create a case with backup disabled, a dialog asks if you are sure you want to disable
backup for this case.
l A warning displays if the backup location is not a valid path.
l Choosing a backup and case folder on the same drive letter displays a warning asking if
you are sure you want to back up the case on the same drive as the case.
l Choosing a backup and evidence cache folder on the same drive letter displays a warning
asking if you are sure you want to back up the case on the same drive as the evidence
cache.
Note: It is good practice to have your backup in a different location from your
current data.
Automatic Backup
Since backups can take a significant amount of time, they occur in a background thread,
allowing you to continue with your work.
o Select or clear the Backup every 30 minutes checkbox. The box is selected by default.
o Enter a Maximum case backup size (GB). The default is 50.
o Enter or browse to the Backup location.
4. Click OK.
To modify case backup options, click Case > Case Backup > Use Current Case. For more
information, see Changing Case Backup Settings on the facing page.
1. Click Case > Case Backup > Use Current Case. The dashboard displays.
2. Click Create Custom.
3. The Create Custom Backup dialog displays.
CHAPTER 4 Case Backup 91
Deleting a Backup
To delete a backup:
1. Go to the dashboard using any of the options in the Case > Case Backup dropdown
menu. In the Backups directory, open the folder containing the backup you want to
delete.
2. Blue check the backup or backups you want to delete, then click Delete.
3. A warning message displays.
4. To continue, click OK. The selected backups are deleted.
4. You can:
o Enable or disable backup every 30 minutes.
o Set the Maximum case backup size (GB). If you enter a size below the current case
backup size, monthly backups are deleted to get below the new value. If not enough
monthly backups are deleted, scheduled backup no longer occurs.
o Designate the backup location. Changing the backup location enables the Do not
import existing backups checkbox, giving you the option not to migrate existing
backups to the new location.
1. Click Case > Case Backup > Specify Case File. The Open File dialog displays.
2. Select the case file you want, then click Open. The dashboard displays for the case file you
selected.
1. Click Case > Case Backup > Specify Backup Location. The Browse for Folder: Case Backup
Location dialog displays.
2. Navigate to the location you want for the backup, then click OK.
l Case file
l Everything in the case folder, except:
o Export folder
o Temp folder
o Evidence files (.E01, .L01, .Ex01, and .Lx01)
l Primary evidence cache (only those evidence caches referenced in the case)
l Secondary evidence cache (only those evidence caches referenced in the case)
l Dates, times, and sizes for all files
94 EnCase Forensic User Guide Version 8.04
1. Open EnCase.
2. At the top left of the screen, click Case > Case Backup > Specify Backup Location.
3. Browse to the folder containing the backups, then click OK.
4. Select the case name in the left pane and click OK.
5. In the dashboard, select the folder in the Backups directory containing the backup you
want to restore.
6. Blue check a single backup, then click Restore.
7. The Restore Backup dialog displays. Click either Restore to original case locations
(default) or Restore to new locations, then click Next.
CHAPTER 4 Case Backup 95
o If you click Restore to original case locations, the Name, Location, and Full case path
fields populate automatically and you cannot edit them. All other options are dis-
abled.
o If you click Restore to new locations, the Name, Location, and Full case paths fields
populate and you cannot edit them. However, all other options are enabled, and you
can change any of them.
Overview 99
Sources of Acquisitions 99
Overview
With EnCase, you can directly process and analyze storage device and evidence file previews
with some limitations; however, if you want to use all of EnCase's processing and analysis
features, you need to perform a storage device or evidence file acquisition and save the
evidence in a standard format.
With EnCase, you can reacquire and translate raw evidence files into EnCase evidence files that
include CRC block checks, hash values, compression, and encryption. You can also add EnCase
evidence files created in other cases. EnCase can read from and write to current or legacy
EnCase evidence files and EnCase logical evidence files.
With the LinEn utility, you can perform disk-to-disk acquisitions, and when you couple LinEn
with EnCase, you can perform network crossover acquisitions.
This chapter provides detailed information about all types of EnCase acquisitions.
Sources of Acquisitions
EnCase can acquire the following sources:
l Previewed memory or local devices such as hard drives, memory cards, or flash drives.
Note: It is not uncommon on live systems to have the on disk image of a file system
to differ from its current state. In this event, Guidance Software recommends you
flush the operating system disk cache using the Sync command.
l Evidence files supported by EnCase, including current EnCase evidence files (.Ex01), cur-
rent logical evidence files (.Lx01), legacy EnCase evidence files (.E01), legacy logical evid-
ence files (.L01).
l DD images, SafeBack images, VMware files (.vmdk), or Virtual PC files (.vhd). You can use
these to create legacy EnCase evidence files and legacy logical evidence files, or you can
reacquire them as EnCase .Ex01 or .Lx01 format, adding encryption, new hashing options,
and improved compression.
l Single files dragged and dropped onto the EnCase user interface. These include ISO files,
which create .L01 or .Lx01 logical evidence files.
l Smartphones, using the Acquire Smartphone dialog.
l Network crossover using LinEn and EnCase to create .E01 files or .L01 files. This strategy is
useful when you want to preview a device without disassembling the host computer. This
is usually the case for a laptop, a machine running a RAID, or a machine running a device
with no available supporting controller.
100 EnCase Forensic User Guide Version 8.04
l LinEn for disk-to-disk acquisitions that do not require a hardware write blocker.
l WinEn for acquiring physical memory from a live Windows computer.
l Tableau Forensic Duplicators (TD1, TD2, and TD3).
Canceling an Acquisition
You can cancel an acquisition while it is running. After canceling, you can restart the
acquisition.
1. At the bottom right corner of the main window, double click the Thread Status line. The
Thread Status dialog displays.
2. Click Yes. The acquisition is canceled. You can restart it at a later time.
You can also cancel remote acquisitions using the Remote Acquisition Monitor.
See Monitoring a Remote Acquisition on page 1.
Legacy EnCase evidence files (.E01) are a byte-for-byte representation of a physical device or
logical volume. You can create and save logical evidence files in the .L01 format in order to be
compatible with legacy versions of EnCase (versions prior to EnCase 7). The .E01 format can be
password protected.
CHAPTER 5 Acquiring Devices and Evidence 101
EnCase evidence files provide forensic-level metadata, the device-level hash value, and the
content of an acquired device.
Drag and drop an .E01 or .Ex01 file anywhere in the EnCase interface to add it to the currently
opened case.
Legacy logical evidence files (.L01) are created from previews, existing evidence files, or
Smartphone acquisitions. These are typically created after an analysis locates some files of
interest. For forensic reasons, they are kept in a forensic container. Encryption is not available
for legacy logical evidence files. You can create and save logical evidence files in the .L01 format
in order to be compatible with legacy versions of EnCase (versions prior to EnCase 7).
When an .L01 or .Lx01 file is verified, the stored hash value is compared to the entry's current
hash value.
l If the hash of the current content does not match the stored hash value, the hash is fol-
lowed by an asterisk (*).
l If no content for the entry was stored upon file creation, but a hash was stored, the hash
is not compared to the empty file hash.
l If no hash value was stored for the entry upon file creation, no comparison is done, and a
new hash value does not populate.
Before you can acquire raw image files, you must add them to a case. Raw image files are
converted to EnCase evidence files during the acquisition process, adding CRC checks and hash
values if selected.
Single Files
To add folders and single files to a case, either drag and drop them onto the EnCase interface
using Windows Explorer, or using the Edit Single Files dialog. Once you add a file or folder to a
case, the evidence page displays an item in the table for Single Files. Files and folders display in
102 EnCase Forensic User Guide Version 8.04
a tree structure subordinate to Single Files when displayed in the Entries view.
Note: If you encounter difficulty adding single files from a mapped drive, try
dragging and dropping the file from the UNC path.
1. To protect the local machine from changing the contents of the drive while its content is
being acquired, use a write blocker. See Using a Write Blocker on page 108.
2. Verify that the device being acquired shows in the Tree pane or the Table pane as write
protected.
Refer to the Guidance Software SAFE User Guide for details about configuring your SAFE to
enable remote data acquisition.
Before you can acquire data remotely using the Enhanced Agent, you must add a
SAFE network preview.
1. Navigate to the Evidence tab and select Add Network Preview > Add SAFE Network Pre-
view.
2. The SAFE network tree displays.
3. Select one or more systems to preview. Click Next to display the devices within each sys-
tem.
4. Select one or more devices to preview. Click Finish.
2. Click the Process Evidence icon, and select Acquire Data Remotely.
3. Select an available machine from the Acquire Data Remotely dialog. See the Guidance
Software SAFE User Guide for details on how to configure a SAFE with the Enhanced
Agent.
4. Click Next. The Acquisition Criteria dialog displays.
CHAPTER 5 Acquiring Devices and Evidence 105
Note: The following user condition options will not produce results when acquiring
data remotely using the Enhanced Agent: HashValue, isProcessed, WasProcessed,
IsIndexed, Hash Set Names, Hash Sets, Evidence File, Tag, Item Type, From,
Recipient, File Acquired, GUID, Symbolic Link, IsHardlinked.
5. When done, click Next. The Acquire Data Remotely dialog displays, providing settings
options for your acquisition.
o Specify the maximum size allowed for the file, in terms of percentage of free space of
the remote machine.
o Specify the maximum size allowed for the file, in terms of gigabytes.
o Specify the output file segment size, in megabytes.
106 EnCase Forensic User Guide Version 8.04
6. Click Finish.
1. Navigate to View > Enhanced Agent Monitor. The Enhanced Agent Monitor tab dis-
plays.
3. Enter a bookmark folder name or accept the default, then click OK.
l Tableau
l LinEn when the Linux distribution used supports Direct ATA mode
The application shows if a DCO area exists in addition to the HPA area on a target drive.
HPA is a special area located at the end of a disk. It is usually configured so the casual observer
cannot see it, and so it can be accessed only by reconfiguring the disk. HPA and DCO are
extremely similar: the difference is the SET_MAX_ADDRESS bit setting that allows recovery of a
removed HPA at reboot. When supported, EnCase applications see both areas if they coexist
on a hard drive.
Note: If you choose to remove a DCO, it will make a permanent change to the drive
controller of the device.
108 EnCase Forensic User Guide Version 8.04
l Tableau T35es
l Tableau T35es-RW
l Tableau T4
l Tableau T6es
l Tableau T8-R2
l Tableau T9
l FastBloc FE
l FastBloc 2 FE v1
l FastBloc 2 FE v2
l FastBloc LE
l FastBloc 2 LE
l FastBloc 3 FE
Computer investigations require a fast, reliable means to acquire digital evidence. These are
hardware write blocking devices that enable the safe acquisition of subject media in Windows
to an EnCase evidence file. Before write blockers were developed, non-invasive acquisitions
were exclusively conducted in cumbersome command line environments.
The hardware versions of these write blockers are not standalone products. When attached to
a computer and a subject hard drive, a write blocker provides investigators with the ability to
quickly and safely preview or acquire data in a Windows environment. The units are
lightweight, self-contained, and portable for easy field acquisitions, with on-site verification
immediately following the acquisition.
Media that Windows cannot write to are safe to acquire from within Windows, such as CD-
ROMs, write protected floppy diskettes, and write protected USB thumb drives.
Ensure LinEn is configured as described in LinEn Setup Under SUSE on page 470, autofs is
disabled (cleared), and Linux is running in Direct ATA Mode.
l Spanned
l Mirrored
l Striped
l RAID-5
l RAID-10
l Basic
Software RAID
EnCase applications support these software RAIDs:
l Windows NT: See Windows NT Software Disk Configurations on the facing page.
l Windows 2000: See Dynamic Disk on page 112.
l Windows XP: See Dynamic Disk on page 112.
l Windows 2003 Servers: See Dynamic Disk on page 112.
l Windows Vista: See Dynamic Disk on page 112.
l Windows Server 2008: See Dynamic Disk on page 112.
l Windows Server 2008R2: See Dynamic Disk on page 112.
l Windows 7: See Dynamic Disk on page 112.
l Windows 8: See Dynamic Disk on page 112.
CHAPTER 5 Acquiring Devices and Evidence 111
RAID-10
RAID-10 arrays require at least four drives, implemented as a striped array of RAID-1 arrays.
l As one drive.
l As separate drives.
l Spanned
l Mirrored
l Striped
l RAID 5
l Basic
The information detailing the types of partitions and the specific layout across multiple disks is
contained in the registry of the operating system. EnCase applications can read this registry
information and resolve the configuration based on the key. The application can then virtually
mount the software disk configuration in the EnCase case.
Acquire the drive containing the operating system. It is likely that this drive is part of the disk
configuration set, but in the event it is not—such as the disk configuration being used for
storage purposes only—acquire the OS drive and add it to the case along with the disk
configuration set drives.
To make a backup disk on the subject machine, use Windows Disk Manager and select Backup
from the Partition option.
112 EnCase Forensic User Guide Version 8.04
This creates a backup disk of the disk configuration information, placing the backup on a CD or
DVD. You can then copy the file into EnCase using the Single Files option, or you can acquire
the CD or DVD and add it to the case. The case must have the disk configuration set drives
added to it as well. This process works only if you are working with a restored clone of a
subject computer. It is also possible a registry backup disk is at the location.
1. Select the device containing the registry or the backup disk and all devices which are
members of the RAID.
2. Click the Open button to go to the Entry view of the Evidence tab.
3. Select the disk containing the registry, then click the dropdown menu on the upper right
menu of the Evidence tab.
4. Select Device, then select Scan Disk Configuration.
At this point, the application attempts to build the virtual devices using information from the
registry key.
l RAID 1 (mirror)
l RAID 10
Note: EnCase Forensic Imager does not support partial reconstruction of RAIDs.
After parsing, all RAID devices must have full descriptors or the process will fail.
Dynamic Disk
Dynamic Disk is a disk configuration available in Windows 2000, Windows XP, Windows 2003
Server, Windows Vista, Windows 2008 Server, Windows 7, Windows 8, and Windows 2008
Server R2. The information pertinent to building the configuration resides at the end of the
disk rather than in a registry key. Therefore, each physical disk in this configuration contains
the information necessary to reconstruct the original setup. EnCase applications read the
Dynamic Disk partition structure and resolve the configurations based on the information
extracted.
CHAPTER 5 Acquiring Devices and Evidence 113
If the resulting disk configurations seem incorrect, you can manually edit them:
Note: The LinEn boot disk for the subject computer needs to have Linux drivers for
that particular RAID controller card.
4. Acquire the disk configuration as you normally acquire a single hard drive, depending on
the means of acquisition. Crossover network cable or drive-to-drive acquisition is straight-
forward, as long as the set is acquired as one drive.
If the physical drives were acquired separately, or could not be acquired in the native
environment, EnCase applications can edit the hardware set manually.
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l Stripe size
l Start sector
l Length per physical disk
l Whether the striping is right handed
You can collect this data from the BIOS of the controller card for a hardware set, or from the
registry for software sets.
When a RAID-5 consists of three or more disks and one disk is missing or bad, the application
can still rebuild the virtual disk using parity information from the other disks in the
configuration, which is detected automatically during the reconstruction of hardware disk
configurations using the Scan Disk Configuration command.
When rebuilding a RAID from the first two disks, results from validating parity are meaningless,
because you create the parity to build the missing disk.
1. Select Add Evidence File from the Add Evidence view of the Home tab, or click the Add
Evidence dropdown menu while in the Evidence tab and select Add Evidence File.
2. The Add Evidence File Dialog displays. Use the dropdown menu at the bottom right
corner of the dialog to change to the appropriate file extension for your evidence or
choose the All Evidence Files option.
3. Navigate to the location of your evidence and select the first file of the evidence set as
you would for EnCase evidence files, then click Open.
1. A FAT16 partition must exist on the examiner machine where you will Copy/Unerase the
DriveSpace volume. You can create a FAT16 partition only with a FAT16 operating system
(such as Windows 95).
2. Run FDISK to create a partition, then exit, reboot, and format the FAT16 partition using
format.exe.
3. Image the DriveSpace volume.
4. Add the evidence file to a new case and search for a file named DBLSPACE.000 or
DRVSPACE.000.
5. Right click the file and copy/unerase it to the FAT16 partition on the storage computer.
6. In Windows 98, click Start > All Programs > Accessories > System Tools > DriveSpace.
7. Launch DriveSpace.
8. Select the FAT16 partition containing the compressed “.000” file.
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9. Select Advance Mount > DRVSPACE.000, then click OK, noting the drive letter assigned to
it. The Compressed Volume File (.000) from the previous drive is now seen as folders and
files in a new logical volume.
10. Acquire this new volume.
11. Create the evidence file and add to your case. You can now view the compressed drive.
Reacquiring Evidence
When you have a raw evidence file generated outside an EnCase application, reacquiring it
results in the creation of an EnCase evidence file containing the content of the raw evidence file
and providing the opportunity to hash the evidence, add case metadata, and CRC block
checks.
You can move EnCase evidence files into a case even if they were acquired elsewhere. Make
sure all segments of the evidence file set are in the same folder. Using Windows Explorer,
navigate to the location of the EnCase evidence files. Drag the first file of the set onto the open
instance of EnCase and the remaining files will automatically be added, reassembling the
evidence in your new case.
You may also want to reacquire an existing EnCase evidence file to change the compression
settings or the file segment size.
3. Drag and drop the raw images to be acquired. The raw images to be added are listed in
the Component Files list. For DD images or other raw images consisting of more than one
segment, the segments must all be added in their exact order from first to last.
4. Click the Generate true GUID checkbox for EnCase to generate a unique GUID if a match
is found.
5. Accept the defaults in the Add Raw Image dialog or change them as desired, then click
OK.
6. A Disk Image object displays in the Evidence tab.
7. You can reacquire this image as you would any other supported evidence or previewed
device.
Restoring a Drive
The following steps describe how to restore a drive.
Note: Before you begin, you first need to add evidence to the case.
1. From the EnCase top toolbar, select the Evidence option from the View dropdown.
2. In the Table view, click the evidence file with the device you want to restore.
3. From the Device dropdown on the Evidence tab menu, select Restore. The Restore dialog
displays.
4. Click Next to collect local hard drives.
5. In the Local Devices list, click the drive you want to restore.
6. Click Next. The Drives dialog displays.
7. Select options for wiping and verification.
8. Click Finish.
9. A dialog displays asking you to verify the local drive selection. To verify you are restoring
to the correct drive enter Yes, then click OK.
The bar in the lower right corner of the screen tracks the progress of the restore.
CHAPTER 6
PROCESSING EVIDENCE
Overview 122
Overview
This chapter provides detailed information on the Evidence Processor, which processes
evidence files in a large production environment. As a standalone product, the Evidence
Processor is referred to as the EnCase Processor, which, aside from some licensing and set up
differences (EnCase Processor-specific dongle), functions in exactly the same way as the
Evidence Processor. Rather than installing separate instances of EnCase to perform processing
only on multiple machines, you can install separate EnCase Processors and dongles instead for
a fraction of the cost of a full EnCase license. For information on installing the EnCase
Processor, see Installing and Configuring EnCase. All references to the Evidence Processor
apply to EnCase Processor.
The Evidence Processor lets you run, in a single automated session, a collection of potent
analytic tools against your case data. It can optimize the order and combinations of processing
operations while running this multi-threaded process.
The Evidence Processor runs unattended. As it works in the background, you can continue to
work with your case. The output of the Evidence Processor is stored on disk rather than
memory for each device, so you can process multiple devices across several computers
simultaneously. You can then bring all evidence back together into a case with no commingling
of evidence data. By storing cache files on disk, you can scale to much larger data sets. As you
reopen cases, you do not need to wait for data to resolve.
If you worked with a previous version of EnCase, you can continue to work cases using the
methodology you developed for that previous version.
l Guiding you through the use of each setting with embedded assistance.
l Processing results automatically from any current EnScript module according to the cur-
rent processor settings (Index, Keyword search, etc.).
l Rerunning previously created options on updated data when additional evidence
becomes available.
l Folder recovery
l Hash analysis
l Compound file expansion
l Email search
l Internet artifact search
l Keyword search
l Index creation (not available for local previews)
l EnScript Module execution:
o Parsing system information
o Instant messaging
o File carving
o Other EnScript modules
l If you are previewing a local or network device, you can run most Evidence Processor
options before you acquire it. Text indexing is not available from a preview. To run all Evid-
ence Processor options, you must acquire the device.
l Guidance Software recommends installing 64-bit EnCase whenever possible. Large files
may cause the 32-bit version of EnCase Evidence Processor to run out of memory.
l Confirm that time zone settings are configured properly. Note that if no time zone is set
for the evidence, EnCase uses the time zone setting of the examiner workstation. For
more information, see Configuring Time Zone Settings on page 43.
After you add evidence to your case and configure the time zone settings:
124 EnCase Forensic User Guide Version 8.04
1. Acquire the evidence. For more information, see Acquiring with the Evidence Processor
on page 1.
2. Select the evidence you want to run through the Evidence Processor.
The lower left pane of the Evidence Processor window contains a table with these elements:
Use this pane for choosing tasks and configuring settings. The Evidence Processor retains
previously run settings.
File and edit settings for the Evidence Processor selections pane are located in its toolbar.
Setting Description
Split Mode Change the display format of the options pane.
Save Set-
Save the current selection of settings as an Evidence Processor template.
tings
Load Set-
Load a saved template to run against the current data.
tings
l Hash analysis
l Find email
Hamburger Perform actions such as printing the results and changing the layout of the
menu Evidence Processor panes.
l If a task name is listed in blue, click the name to begin configuring the task.
l If a task name is listed in black, no further configuration options are available for that
task.
Setting Description
Split Mode Change the display format of the options pane.
Save Set-
Save the current selection of settings as an Evidence Processor template.
tings
Load Set-
Load a saved template to run against the current data.
tings
l Recover folders
l File signature analysis
l Protected file analysis
Use Defaults l Thumbnail creation
l Hash analysis
l Expand compound links
l Find email
l Index text and metadata
Hamburger Perform actions such as printing the results and changing the layout of the
menu Evidence Processor panes.
l If a task name is listed in blue, click the name to begin configuring the task.
l If a task name is listed in black, no further configuration options are available for that
task.
then later add other options, such as parsing compound files. You can select additional
options on subsequent Evidence Processor runs; however, you cannot remove previously run
options.
When you select Process for an already processed item, the right pane of the EnCase
Processor Options dialog displays previous processing settings.
You can run modules over and over again with different settings each time. The results of each
run are added to the case.
Clicking an option displays information about that option in the right pane.
CHAPTER 6 Processing Evidence 127
Clicking an option with a lock icon displays the settings for that option.
128 EnCase Forensic User Guide Version 8.04
Note: If the desired public key does not display, right click in the dialog and select
Change Root Path, then browse to the location containing the public key you
want to use.
4. In the Agent List area, select the operating systems you want to create agents for.
5. Select installers, if desired.
6. Enter an output path or browse to the destination folder you want to use.
7. Click Finish. A status bar displays indicating the progress of the agent creation. When
agent creation is complete, the dialog closes.
1. Click Add Evidence > Add Network Preview > Add Direct Network Preview.
2. The Logon dialog displays.
CHAPTER 6 Processing Evidence 131
3. Select the key you used to create the agents, enter the password, then click Next. The
Add Direct Network Preview dialog displays.
Note: If the desired public key does not display, right click in the dialog and select
Change Root Path, then browse to the location containing the public key you
want to use.
o Get all physical memory enables the acquisition of the target's RAM.
o Get all process memory breaks up the memory usage by process. Process memory is
what the process currently has stored in RAM.
4. Enter an IP address or machine name and select a port number, then click Next.
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5. Select the device you want to add to the evidence image table, then click Finish.
5. When you are finished, click OK. The EnCase Processor Options dialog right pane reflects
the prioritization selections you made.
CHAPTER 6 Processing Evidence 133
The Evidence Processor also gives you the following options to designate only that evidence
which you specifically want processed:
l During first time processing you can turn File Signature Analysis on or off. The default is
on.
Note: If you disable File Signature Analysis, after processing, images will not display
in Gallery view.
Recovering Folders
Running the Recover Folders task on FAT partitions searches through the unallocated clusters
of a specific FAT partition for the “dot, double-dot” signature of a deleted folder. When the
signature matches, EnCase can rebuild files and folders that were in the deleted folder.
This task can recover NTFS files and folders from Unallocated Clusters and continue to parse
through the current Master File Table (MFT) artifacts for files without parent folders. This
operation is particularly useful when a drive was reformatted or the MFT is corrupted.
Recovered files are placed in the gray Recovered Folders virtual folder in the root of the NTFS
partition.
Because this process requires significant processing resources, process time may be
unacceptably long. If this process is not critical for your analysis, you can disable it.
Note: New encryption products and uncommon encryption products may not be
detected.
Analyzing Hashes
A hash is a digital fingerprint of a file or collection of data, commonly represented as a string of
binary data written in hexadecimal notation. In EnCase, it is the result of a hash function run
against any mounted drive, partition, file, or chunk of data. The most common uses for hashes
CHAPTER 6 Processing Evidence 135
are to:
l Identify when a chunk of data changes, which often indicates evidence tampering.
l Verify that data has not changed, in which case the hash should be the same both before
and after verification.
l Compare a hash value against a library of known good and bad hashes, seeking a match.
The Evidence Processor's hash analysis setting allows you to create MD5 and SHA-1 hash
values for files, so you can use them later for the reasons described above. When you click the
Hash Analysis hyperlinked name, the Edit Settings dialog displays, allowing you to check
whether to run either or both of these hashing algorithms.
Entropy values range from 0 to 8. Values at the lower end of the range reflect less randomness;
values at the higher end reflect greater randomness. Entropy values generated by EnCase are
displayed in a column in Table view. Each entropy value consists of eight digits, for example
3.1577005.
Entropy analysis can be performed on an entire evidence set using Evidence Processor or on
selected files by running Hash\Sig Selected.
1. Check the folders containing the files for which you want to generate entropy values,
then right-click on a selected item to display the context menu. Select Entries > Hash\Sig
Selected.
2. The Hash\Sig Selected dialog displays.
CHAPTER 6 Processing Evidence 137
File extensions are the characters following the dot in a file name (for example, signature.txt).
They indicate the file's data type. For example, a .txt extension indicates a text file, and a .bmp
extension indicates a bitmap image file. Standardized file types have unique signature-
extension associations. For example, BM8 is the file signature for all .bmp files.
The signature analysis process flags all files with signature-extension mismatches according to
its File Types tables. To view the Evidence Processor File Types table, click the View menu of
the Home page and select File Types. For more information, see Adding and Modifying File
Signature Associations on page 272. Signature analysis is always enabled so that it can support
other Evidence Processor operations.
For archive files, EnCase extracts the compressed or archived files and processes them
according to the other Evidence Processor settings you chose. This includes nested archive
files or zip files within a zip file. Note that EnCase handles compound document types like
Microsoft Office Word separately.
138 EnCase Forensic User Guide Version 8.04
Finding Email
Select this setting to extract individual messages and attachments from email archives. Find
Email supports the following email types:
This setting prepares email archives for the use of email threading and related EnCase email
functionality during case analysis.
After processing completes, EnCase can analyze the messages and component files extracted
from the email archives, according to the other Evidence Processor settings you selected.
Currently, six browsers and two types of Internet history are supported. They are:
CHAPTER 6 Processing Evidence 139
Note: EnCase does not provide the ability to recover Google Chrome Internet
artifacts from unallocated clusters.
Note: The difference between a regular search and a search of unallocated is that
keywords are added internally and marked with a special tag indicating that it is for
Internet history searching only.
Firefox Artifacts
As an enhancement to the Search for Internet history function, EnCase parses Firefox artifacts
stored in a SQLite database and displays them in the Artifacts tab.
l Cookies
l Downloads
l History
l Bookmarks
l Form data
Note: The Artifacts tab of an Internet history search for Mozilla Firefox artifacts
displays Frecency and Rev Host Name columns.
140 EnCase Forensic User Guide Version 8.04
"Frecency" is a valid word used by Mozilla. Do not mistake it for "frequency." For more
information, see the Mozilla developer center article at https://developer.mozilla.org/en-
US/docs/Mozilla/Tech/Places/Frecency_algorithm.
The value displayed in the Frecency column is the score Mozilla gives to each URL. It includes
how frequently a person visits the site and how recently the user visits the site. EnCase
displays this value as it is stored in the places.sqlite file.
Mozilla stores a URL's host name in reverse. EnCase displays it as such in the Rev Host Name
column.
Safari Artifacts
OVERVIEW
Safari Versions 5 and 6 store Internet artifacts as:
This browser software identifies artifacts using the Find Internet Artifacts module.
l URL Name
l URL Host
l Expiration Date
l Resource Path
l Content Identifier
CHAPTER 6 Processing Evidence 141
l Created Date
l Title/Name
l Version
l Safari Hash Value
l Storage Policy
l URL Name
l URL Host
l Request Object
l Last Modification Time
l Response Object
l Accept Ranges
l Cache Control
l Connection
l Creation Date
l Content Length
l Content Type
l Internet Artifact Type
l Expiration
l Server
l Vary
l Browser Type
l Message Size
l Via
l Requesting URL
l Referrer
l Origin
Note that if you are searching for a number and an application stores the number in a different
format, EnCase will not find it. For example, in Excel, if a Social Security number is entered
without dashes as 612029229, Excel stores it in double precision 64-bit format as
00008096693DC241.
Often, examiners have ready-made lists of keywords to use in their searches. You may also
want to add additional keywords to use in your searches.
l By clicking Raw Search All on the Evidence Tab when viewing evidence. This is the best
way to search through raw, non-indexed data.
l By clicking Raw Search when viewing entries.
o The targeted search only acts on items selected in the current view.
o To run a targeted search against two or more devices in your case, click Open in the
Evidence tab and select additional devices.
Wherever you access it, the Keyword list displays a list of existing keywords in the case:
CHAPTER 6 Processing Evidence 143
l Select Search entry slack to include file slack in the keyword search.
l Use initialized size enables you to search a file as the operating system displays it, rather
than searching its full logical size.
o In NTFS file systems, applications are allowed to reserve disk space for future oper-
ations. The application sets the logical size of the file larger than currently necessary to
allow for expected future expansion, while setting the Initialized Size smaller so that it
only needs to parse a smaller amount of data. This enables the file to load faster.
o If a file has an initialized size less than the logical size, the OS shows the data area
between the initialized size and logical size as zeros. In actuality, this area of the file
may contain remnants of previous files, similar to file slack. By default, EnCase dis-
plays, searches, and exports the area past the initialized size as it appears on the disk,
not as the OS displays it. This enables you to find file remnants in this area.
o Select Initialized Size to see a file as its application sees it and the OS displays it.
o Note that when a file is hashed in EnCase, the initialized size is used. This means that
the entire logical file is hashed, but the area past the initialized size is set to zeros. Since
this is how a normal application sees the file, this enables users to verify file hashes
with another utility that reads the file via the OS.
l Select Undelete entries before searching to undelete deleted files before they are
searched for keywords.
144 EnCase Forensic User Guide Version 8.04
l Select Skip contents for known files to only search the slack areas of known files iden-
tified by a hash library.
l Add Keyword List opens a dialog where you can enter a list of words and assign certain
properties to them as a group. See Creating a New Keyword List on the facing page.
l Double click a keyword, or click Edit, to open the keyword so you can modify its prop-
erties.
l Highlight a keyword and click Delete to remove it from the list.
l If a path box displays at the top of the dialog, that path and name is where the search is
stored.
2. Enter the search expression and name, and select the desired options:
o Search Expression is the actual text being searched. Use a character map to create a
non-English search string if your keyboard is not mapped to the appropriate non-Eng-
lish key mapping.
o Name is the search expression name listed in the folder.
o ANSI Latin - 1 searches documents using the ANSI Latin - 1 code page.
CHAPTER 6 Processing Evidence 145
3. Open the Code Page tab to change the code page to use a different character set.
4. To test a search string against a known file, click the Keyword Tester tab.
o Locate a test file containing the search string, enter the address into the Test Data
field, and click Load. The test file is searched and displays in the lower tab of the Key-
word Tester form.
o Hits are highlighted in both Text view and Hex view.
1. From either location, from the New Keyword dialog click Add Keyword List. The Add Key-
word List dialog displays.
146 EnCase Forensic User Guide Version 8.04
4. Drill down in the process and select the Memory entry in the Table pane, then use Raw
Search Selected to search for keywords.
CHAPTER 6 Processing Evidence 147
Note: Because of the time it takes to search for 64-bit processes, Guidance Software
recommends not searching through Unused Disk Area.
Creating an Index
Choose this selection to create a searchable index of data in the case. Creating an index allows
you to quickly search for terms in a variety of ways. Since the Evidence Processor is recursive,
all files, emails, and module output are indexed, including EnScript modules such as the
System Info Parser. The advantage of having all these items indexed is that users can later
search across all types of information and view results in email, files, smartphones, and any
other processed data in one search results view.
Compared to keyword searches, which search on the raw text, index searches search the
content and metadata for files on the device.
Generating an index can take time; however, the tradeoff in time spent creating the index
yields a greater payoff with near instantaneous search times. Guidance Software recommends
always indexing your case data.
l File slack: the area between the end of a file and the end of the last cluster used by that
file.
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l Unallocated space: the sectors not associated with an allocated file: the free space of a
disk or volume.
Unallocated space consists of either unwritten-to sectors or previously written-to sectors that
no longer have historical attribution data associated with them. All these sectors are
aggregated into Unallocated Clusters. Unallocated Clusters are then divided into multiple
sections, and these sections are indexed with shared metadata. If a word at the end of one
section of text spans to another section of text, that word is skipped and not included in the
indexed sections of text. Sectors not assigned to any partition fall under Unused Disk Area. The
Evidence Processor handles these sectors and Unallocated Clusters similarly.
The Evidence Processor uses identification processes to identify and differentiate ASCII, UTF-
8/16/32 encodings as well as a number of East Asian and western codepages. The Evidence
Processor uses built-in intelligence to index any text residing in slack and unallocated space.
Note: Indexing with East Asian script support is recommended, especially when
Index Slack and Unallocated is enabled. The additional processing enabled by
this option prevents meaningless strings that are initially identified as Unicode strings
with Asian characters from being added to the index.
The following procedure provides the steps for including slack bytes and unallocated space
when indexing text.
1. After you select the evidence you want to acquire and process with the Evidence Pro-
cessor, select the Index text and metadata checkbox and click Index text and metadata.
The Edit Settings dialog displays.
CHAPTER 6 Processing Evidence 149
2. Set the maximum word length (1-127 characters) for indexed text.
3. Click the checkbox for Index slack and unallocated.
4. If you want to index only the slack area of all items in the hash library, click the cor-
responding checkbox.
5. To index using East Asian script support, click the corresponding checkbox.
6. Click OK.
l Credit cards
l Phone numbers
l Email addresses
l Social security and government ID numbers
1. In the Evidence Processor selections pane, click the Index text and metadata checkbox
and expand Index text and metadata.
2. Click the Personal Information checkbox and click Personal Information. The Personal
Information dialog displays with the General tab selected by default.
150 EnCase Forensic User Guide Version 8.04
4. Click OK.
Select the Credit Card tab to index various types of credit cards.
The hits are indexed and searchable using the Government ID pattern query.
2. Social Security Number displays as the default. To add another type of ID, click New. The
Government ID dialog displays.
Note: You cannot view or edit the default Social Security Number.
152 EnCase Forensic User Guide Version 8.04
3. Enter a name in the Government ID box and a GREP expression in the Search Expression
(GREP) box.
4. Click OK. The ID type just created displays in the Government ID tab.
1. In the Government ID tab, select the Search Name you want, then click Edit.
2. The Government ID dialog displays. Enter your changes, then click OK.
Creating Thumbnails
When you select the Thumbnail creation option, the Evidence Processor creates thumbnail
artifacts for all image files in the selected evidence. This facilitates image browsing.
Note: To make a copy of your custom code and modify it while still preserving the
original, use the Save As option in the dropdown menu.
Use the System Information Parser module to identify hardware, software, and user
information from Windows and Linux computers. The module automatically detects the
operating system present on the device, then collects the specified artifacts.
CHAPTER 6 Processing Evidence 153
Use the Standard options tab for both Windows and Linux evidence, with exceptions noted in
the user interface. They contain basic information categories for use in reports.
The Advanced tab scans for registry information on Windows devices only.
When evidence processing is complete, you can also search NetShare and USB registry
information in the Artifacts tab. You can see the UNC path visit history, the history of
connected devices, and you can correlate USB devices to their drive letters.
When selected, this option performs a quick sweep against registry entries only resident in
memory (versus disk), reducing time taken to analyze live machines.
Note: In the Evidence Processor System Info Parser dialog, the Live Registry
Only checkbox is cleared by default.
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File Carver
The File Carver module allows you to search evidence for file fragments based on a specific set
of parameters, such as known file size and file signature. It can also examine unallocated space.
It searches for file fragments anywhere on the disk. By default, the File Carver automatically
checks file headers for file length information and uses the actual number of bytes carved. You
can set specific parameters for carving a file (file size and destination) with the File Carver
Export Settings dialog. To add an additional file type to carve for, you must add an entry with
header information and, optionally, footer information, to the File Types table.
The File Carver is not designed to handle multiple headers and footers. Any file containing
more than one header and footer may produce inconsistent results.
Running the File Carver in Evidence Processor gives you three options: you can select from
either the full File Types table, from the optimized File Types table, or from both. You can blue
check entries and choose to search selected files. The HTML files that the module carves are
adjudicated to be HTML, based on certain keywords appearing in the files.
You can export carved files to disk so they can be loaded with native applications.
Note: When there is no file length information in the header, the footer or the
default length is used. The value of 4096 bytes is the default carve size when no
footer is provided and no default length is provided in the File Types table.
l .jpeg
l .ico
l .gif
l .png
File Carver does not separately carve thumbnails embedded within JPEG images. To carve out
the thumbnails embedded in JPEG images, you must add a file type to the File Types table that
contains the same information in the JPEG Image Standard fields, with two exceptions:
CHAPTER 6 Processing Evidence 155
The File Carver changes the output name of files carved from E01/Ex01 files so that physical
sector and physical offset values are included in the name, in addition to the file offset values
already present. This requires no configuration.
1. Select the Evidence tab and click the checkbox next to the evidence you want to process.
From the Process Evidence dropdown menu, click Process.
2. The Evidence Processor Current processing options screen displays. Select Modules >
File Carver. The File Carver window displays with your selected options.
3. Click OK.
A dialog displays briefly indicating the evidence processing has begun. The lower right corner of
the window displays a flashing green Processing indicator until evidence processing completes.
156 EnCase Forensic User Guide Version 8.04
l Entry condition filters which files EnCase processes, based on their entry properties.
l EVT condition restricts individual events on properties parsed from an EVT file (Event ID,
Event Type, Source, etc.).
l EVTX condition restricts individual events on properties parsed from an EVTX file (Event
ID, Process ID, Thread ID, etc.).
To enable a condition, select its checkbox. Click Edit next to the condition type to modify the
condition.
l Link files
l Recycle Bin artifacts
l MFT transaction logs
With these artifacts, you can search unallocated, all files, or selected files. Once the artifacts are
parsed, you can browse through the results in the Artifacts tab. You can also index the
artifacts so they are searchable. In addition, you can bookmark the artifacts.
Unix Login
This module parses files with the names "wtmp" and "utmp," but also allows for processing by
condition.
You can process files by signature and use EnScript code to specify either entry or log event
conditions.
Running the Macintosh OS X parser in EnCase Evidence Processor creates a Logical Evidence
File (LEF).
o This parses the log file, creating artifacts for easy access and review.
l Software updates
o Last successful software update date
o Last attempt date
o Last result code
l Network connections
o MAC address of wireless network
l Trash
o "Put Back" .DS_store analysis
o Deletion time
l Folders visited
l Favorite servers
Startup applications
l Saved searches
l Printing activity
Artifacts parsed are inserted into a SQLite database. Case Analyzer reports contain data for the
artifacts generated by the Macintosh OS X Artifact Parser module.
The following reports are created, based on the information collected by the Macintosh OS X
Artifacts Parser:
l Multimedia
o OS X Recent Files Report
o OS X Saved Searches Report
l Network
o OS X Network Interfaces Report
l Operating System
o OS X Install Log Report
o OS X System Overview Report
Double Files
Double files are artifacts created by OS X.
The HFS+ file system supports extended attributes, such as Finder attributes and the location
of a file within the Finder coordinates X and Y. They are in the Attributes tab in EnCase.
When OS X writes to a file system that does not support extended attributes (for example, FAT
or exFAT), a double file is created in the same location as the actual file that is written to store
the extended attributes the HFS+ needs. So if the file is ever copied back to an HFS+ formatted
drive, the attributes are included along with the file itself.
X:DateAdded
X:DateAdded indicates the time a file was added to the parent folder. For example,
X:DateAdded to the Trash folder represents the time the file was deleted.
Keychain Parsing
OS X keychains provide a secure way to store passwords, certificates, and notes. Whenever OS
X asks if you want to remember a password, it is stored in a keychain.
Once the keychain is parsed, you can view the contents as artifacts.
If a keychain's password is known, secrets in the keychain are parsed and stored in Secure
Storage in EnCase.
For details on keychain parsing, refer to these posts in the Guidance Software blog Digital
Forensics Today:
l http://encase-forensic-blog.guidancesoftware.com/2014/04/encase-70904-extracting-
passwords-from.html
l http://encase-forensic-blog.guidancesoftware.com/2013/07/examining-mac-os-x-user-
system-keychains.html
If credentials are parsed and stored in Secure Storage, EnCase automatically decrypts and
mounts the .dmg file.
1. View File Structure on a .dmg file: in the Entries dropdown menu, click View File Structure
and select the .dmg file.
2. The View File Structure dialog displays. Click OK. You do not need to enter a password.
3. The .dmg file mounts and its contents are decrypted.
CHAPTER 6 Processing Evidence 161
This information helps you identify the size and scale of the evidence to be
processed. A result set can contain items from multiple evidence files, all of
which will be processed.
Note: Because result sets can include items from multiple devices in various
processing states, locks do not display in processing options when selecting result set
processing. However, items that would normally be locked because they were
previously run on a device will still run, even if they do not have the lock item
present. In other words, once a lockable Evidence Processor option is run on a
device, all processing jobs that follow on that device will run the option, even if it is
not selected. The screenshot in Step 3 above explains that these previously
processed items are marked with asterisks, and those items will be reprocessed.
Note: Also, since locks do not display, some modules that are not supported in
certain instances will not run, even if they are selected. For example, indexing will
not run on items that come from a remote node, and Snapshot will not run on an
evidence file or a local drive.
1. In the Results tab, select the result set you want to process.
2. Right click, then click Process in the dropdown menu.
3. The EnCase Processor Options dialog displays.
To include all blue checked items in a device, highlight the device root first before
selecting the Create Results option.
Some examples of data types that allow creation of result sets include:
l Email archives
l Compound files (for example, .zip files)
l Internet artifacts
Examples of data types that do not allow creation of results (because they are metadata only)
include:
CHAPTER 6 Processing Evidence 163
l Snapshot data
l System Info Parser results
l Windows Artifact Parser results
l Windows Event Log Parser results
1. In the Tree and/or Table pane, blue check the items you want to include in the result set.
2. Right click, and in the dropdown menu click Artifacts (or Entries, depending on the con-
text) > Create Results.
3. The Create Results dialog displays, showing the number of items selected.
Note: Use this option with caution, as it will remove all processing results for the
devices selected.
Note: This option is enabled only when you select Current Item and the evidence
is already processed.
2. Click OK. A warning message displays, asking if you want to continue and delete pre-
viously processed output.
3. To continue, click Yes. EnCase will delete all caches related to the specified evidence
file.
Note: When you use the Overwrite Evidence Cache option, items in the result
sets and bookmarks belonging to the device will no longer resolve to the original item
GUIDs and will become invalid. You can delete the existing result sets and
bookmarks or maintain them as a reference for manual recreation.
EnScript Application UI
There are links on the Home and Case pages for EnScripts. There is also a package details page.
Home Page
On the Home page, there is an EnScripts link in the View section.
CHAPTER 6 Processing Evidence 165
Click the link to go to the EnScripts page. This page displays the most recently used scripts.
Case Page
On the Case page, there is an EnScripts link in the Browse section.
Processor Manager
The Processor Manager allows for distribution and control of evidence processing for one or
more EnCase Examiners or EnCase Processors.
With Processor Manager, you can simplify evidence processing and acquisition by:
l Queuing evidence in the jobs list to be processed. A job is defined as evidence combined
with processor options.
l Queuing evidence in the jobs list to be processed. A job is defined as evidence combined
with processor options.
l Prioritizing execution of evidence to be processed.
l Distributing the processing workload across multiple processing nodes. Any available
node picks up the next job in the queue, so the evidence is processed as quickly as pos-
sible.
For a table showing terms and definitions for the Processor Manager, see Terms and
Definitions on page 174.
166 EnCase Forensic User Guide Version 8.04
3. EnCase adds your local machine to the processor node list and closes the dialog.
You can also use a web browser from any machine that can connect to your processor node
and manually enter the processor node's URL.
Note: A warning may display in the web browser saying the site's security
certificate is not trusted. This is expected behavior, and you can click through the
message to proceed.
l The name of the processor node. The name cannot match any processor node already in
the list.
l Storage configuration (temp case files location, temp evidence files location, temp evid-
ence caches location).
l The number of maximum concurrent jobs.
l Whether to create heap dumps.
Note: You cannot edit a local machine node.
1. In the lower pane of the Processor Manager tab, select the node you want to edit, then
click Edit.
1. In the lower pane of the Processor Manager tab, select the node you want to delete. If
you want to delete more than one node, click the checkboxes for those nodes.
2. The Delete Processor Node dialog displays.
170 EnCase Forensic User Guide Version 8.04
3. If a node or nodes are running jobs and you still want to delete them, click the Delete
node(s) even if there are currently running jobs checkbox.
4. Click OK.
Note that:
l You cannot delete the Local Machine processor node if a job is currently running on it.
l Jobs running on a remote processor node that is deleted and removed from the pro-
cessor list continue to run on the node. However, the job's status in Processor Manager
will change to "Processor Node is Unknown" and the processing state is set to "Pending."
If you add that processor node back into the list, the job's state and status are updated
to show the true status of the job running on that node: "Running," "Error," or "Com-
pleted".
l Process: Use this to combine evidence with processor options to create a job.
l Acquire: Use this to acquire evidence without processing it.
l Acquire and Process: Use this to acquire evidence first and then process it.
5. The evidence files to be queued for processing, and the information that displays in the
right pane, depend on which What to Process radio button you select:
o Unprocessed Evidence Files: Includes all unprocessed evidence files in the case.
o Selected Unprocessed Evidence Files: Includes only the evidence files you selected on
the Evidence tab.
o Current Item: The item currently highlighted on the Evidence tab.
o Result Set: Select this option to process a result set. For more information, see Result
Set Processing on page 161.
6. Click the Immediately queue the evidence checkbox if you want to put the selected
items in a job list to be executed by the next available node now. If you do not check the
box, the items are put in the Processor Manager in an On Hold status.
7. The Overwrite evidence cache option, if available, enables you to delete previous pro-
cessing results for the selected item and restart processing.
8. In the Options Label box, enter a label or accept the default, Processor Default Options.
9. The first option, Make local copies, copies the evidence to the assigned remote Pro-
cessor Node. The Processor Node displays:
172 EnCase Forensic User Guide Version 8.04
l If there are network interruptions, there is no cache corruption because the cache is cre-
ated locally on the node before it is uploaded to the shared drive.
l If the network is slow, it does not impact processing because all processing is done locally
on the node before it is uploaded to the shared drive.
Once the processing completes, the cache is copied to the shared network drive. Then
the evidence file and cache are deleted from the remote node.
10. When you finish selecting what evidence to process and the processing options you
want, click OK.
11. A dialog displays showing that the evidence to be processed is loading.
For detailed information on other evidence processing options, see the following topics
in this book:
o Evidence Processor Prioritization on page 132. If you choose the Prioritization option,
EnCase puts two jobs into the Processor Manager job list. The first job is for the pri-
oritized items in the evidence. The second job is for all the remaining (that is, not pri-
oritized) items in the evidence that were not processed by the first job.
o Recovering Folders on page 134.
o Analyzing File Signatures on page 137.
o Analyzing Protected Files on page 134.
o Creating Thumbnails on page 152.
o Analyzing Hashes on page 134.
o Expanding Compound Files on page 137.
o Finding Email on page 138.
o Finding Internet Artifacts on page 138.
o Searching With Keywords on page 141.
o Creating an Index on page 147.
o Indexing Personal Information on page 149.
o System Info Parser on page 152.
o File Carver on page 154.
o Windows Event Log Parser on page 156.
CHAPTER 6 Processing Evidence 173
TERM DEFINITION
Job Evidence combined with processor options.
All jobs in the Processor Manager. The job list displays in the Name column of
Job List
the top pane of the Processor Manager.
Pause Stops distributing jobs to processor nodes (jobs that are executing will con-
Queue tinue).
TERM DEFINITION
Processor
Name of a processor node (set during installation).
Node
1. Select the checkboxes for the jobs you want to move to the top.
2. Click Job Actions > Move to Top. The selected items are moved to the top of the list of
queued jobs.
1. Select the checkboxes for the jobs you want to increase in priority.
2. Click Job Actions > Increase Priority. The selected jobs move up in the list in the Priority
column and have a higher priority.
1. Select the checkboxes for the jobs you want to decrease in priority.
2. Click Job Actions > Decrease Priority. The selected jobs move down in the list in the Pri-
ority column and have lower priority.
1. Select the checkboxes for the jobs you want to move to the bottom.
2. Click Job Actions > Move to Bottom. The selected jobs are moved to the bottom of the
list of queued jobs.
l Queue
l Remove
l Hold
l Stop
l Change job priority
l Copy (Available on the right click menu only: This option copies the text in the currently
highlighted field in the currently highlighted row.)
Note: These right click actions only operate on the currently highlighted job;
however, actions in the Job Actions menu of the Processor Manager tab work for
all blue checked items.
1. Select the checkboxes for the jobs whose processing options you want to edit.
2. Click Configure > Edit Default Options. The EnCase Processor Options dialog displays
with the default processing options selected.
CHAPTER 6 Processing Evidence 177
1. Click Configure > Set Manager Name. The Manager Settings dialog displays.
2. Enter the manager name you want to use, then click OK.
Pause Queue
The Pause Queue button is a toggle. Use the Pause Queue button to pause submission of new
jobs to the Evidence Processor.
1. Click Pause Queue once to pause submission of new jobs. Current jobs continue to
execute. The menu name changes to Resume Queue.
Clean List
The Processor Manager Clean List menu button removes all processed and failed jobs from
the job list. Processing, Queued, and On Hold jobs remain in the job list.
1. Click Clean List. A dialog displays asking you to confirm before removing all processed
and failed jobs from the job list.
2. Click Yes.
Performance Monitoring
To view the status of a job:
1. Click the job name for the job whose status you want to view.
2. The Evidence Processor Status tab displays, providing information on the job currently
running. It shows what is executing within a given job from the node that is processing
the job, as well as basic memory information.
3. The Performance tab displays the current state of the performance counters for the selec-
ted job.
Click the Auto Refresh checkbox to enable periodic updates of performance statistics.
CHAPTER 6 Processing Evidence 179
Queue
1. Select the job you want to queue for processing. If you want to queue more than one
job, click the checkboxes for those jobs.
2. Click Queue. If you clicked more than one checkbox, you have the option to queue only
the currently selected job or all the selected jobs.
3. From the dropdown menu, click Current Item or All Selected Items. The Queue Pro-
cessing Jobs dialog displays.
180 EnCase Forensic User Guide Version 8.04
Note: This dialog does not display if Local Machine is the only node in the node list.
o Select Next Available Processor Node to send the job to the most currently available
Processor Node. This is the default.
o Select Local Machine to process the job locally instead of sending it to a Processor
Node.
o Select Specific Processor Node if you want choose a specific Processor Node to use to
process the job. The Select Processor Node button is then enabled. Click the button
to open the Select Processor Node dialog.
o Select the Processor Node (in online status) you want to use, then click OK. Back in
the Queue Processing Jobs dialog, click OK.
4. An indicator in the bottom right corner shows which evidence is currently being pro-
cessed. You can double click this indicator at any time to go to the Processor Manager
tab.
You can see processing details in the Event Viewer of the machine running the Processor Node.
You will see:
CHAPTER 6 Processing Evidence 181
You will see logs each time an event begins (for example, processing starts and threads
created).
Hold
To place a job on hold:
Note: A job must be in Queued state to place it on hold.
1. Select the job you want to place on hold. If you want to place a hold on more than one
job, click the checkboxes for those jobs.
2. Click Hold. If you clicked more than one checkbox, you have the option to place only the
selected job on hold or all the selected jobs.
3. The Hold Job(s) dialog displays, asking if you are sure you want to place the job(s) on
hold. To continue, click Yes.
4. The state of the selected jobs changes to On Hold.
Stop
To stop a job:
1. Select the job in a running state that you want to stop processing. If you want to stop
more than one job, click the checkboxes for those jobs.
2. Click Stop. If you clicked more than one checkbox, you have the option to stop only the
selected job or all the selected jobs.
3. The Stop Job(s) dialog displays, asking if you to confirm stopping the selected job(s). Click
Yes to continue.
4. The state of the selected jobs changes to Incomplete.
Force Stop
You can use Force Stop if a job fails to stop successfully. There is no specific amount of time
you should wait before deciding to use Force Stop. It depends on the evidence you are
processing and what processing has already occurred at the time you tried to stop the job.
Some evidence can take minutes to stop processing; however, it is safe to assume something
is wrong if the job does not stop after tens of minutes.
1. Select the job you want to force stop. If you want to force stop more than one job, click
the checkboxes for those jobs.
182 EnCase Forensic User Guide Version 8.04
2. Click Force Stop. If you clicked more than one checkbox, you have the option to force
stop only the selected job or all the selected jobs.
3. The Force Stop dialog displays, asking you to confirm termination of the job. Click Yes to
continue.
4. The state of the job changes to Incomplete.
Message Explanation
You may see this job status briefly when you start EnCase
and quickly switch to the Processor Manager tab.
Waiting for job
The status message is for jobs in the job list that EnCase
state from Pro-
last identified as running on a remote processor node. The
cessor Node.
job status is quickly replaced with either the actual job
status or "Waiting for Processor Node to come Online" if
the node is offline.
[processor
node name] is Jobs display this status when the processor node they are
not in the Pro- queued to or running on is deleted from the node list. The
cessor Node status goes away if the node is added back into the list.
list.
The chosen
Processor Jobs display this status when they are queued to a specific
Node cannot processor node, but the processor node cannot access
access the evid- the job's evidence file over the network.
ence file.
The chosen
Processor
Node cannot Jobs display this status when they are queued to a specific
access the processor node, but the processor node cannot access
primary evid- the job's evidence cache over the network.
ence cache
folder.
The chosen
Processor Jobs display this status when they are queued to a specific
Node does not processor node, but the processor node does not have
have the mod- the indicated third party EnScript module required by the
ule [module job.
name].
184 EnCase Forensic User Guide Version 8.04
Message Explanation
No Processor
Jobs queued to the next available processor node display
Node can
this status when none of the processor nodes can access
access both
the job's evidence file and evidence cache over the net-
the evidence
work. Jobs in this status remain in the Queued state and
file and evid-
will run if the network access issue is fixed.
ence cache.
No Processor
Jobs queued to the next available processor node display
Node has the
this status when no processor node has the indicated
module [mod-
third party EnScript module required by the job.
ule name].
A child job displays this status if its parent job fails to com-
plete successfully. The child job is placed into the error
state (or incomplete state if the parent job was stopped).
Corresponding
job [parent
Examples of paired jobs are:
job name]
l Stage 1 job (parent) and corresponding Stage 2 job
failed to com-
(child)
plete.
l Acquire job (parent) and its corresponding pro-
Message Explanation
Job [child job A child job displays this status if you try to queue the job,
name] cannot but its parent job is not currently queued, running, or pro-
be queued cessed at the time you try to queue the child job.
because cor-
responding Examples of paired jobs are:
job [parent l Stage 1 job (parent) and corresponding Stage 2 job
Stage 2 jobs
must be
queued to the A Stage 2 job displays this status if you try to queue it to a
same Pro- different processor node than the one to which its parent
cessor Node as job was queued.
their Stage 1
jobs.
The evidence
A job displays this status when you try to queue it, but
is already
there is another (non-parent) job for the same evidence
queued for
that is already queued.
processing.
The evidence
A job displays this status when you try to queue it, but
is already
there is another (non-parent) job for the same evidence
being pro-
that is already running.
cessed.
Running jobs
must be This message displays if you blue check a number of jobs
stopped in the job list, then click the Remove menu option, and
before being some of the blue-checked jobs are currently running. The
removed from running jobs are left alone. The other jobs are removed.
list.
186 EnCase Forensic User Guide Version 8.04
Message Explanation
Priority of
[child job
name] job can-
not be
This message displays if you attempt to increase a child
increased
job's priority above that of its corresponding parent job.
above that of
corresponding
job [parent
job name].
Priority of [par-
ent job name]
job cannot be
decreased This message displays if you attempt to decrease a parent
below that of job's priority below that of its corresponding child job.
corresponding
job [child job
name].
Message Explanation
Cannot edit
the options of
a Stage 2 job.
Edit the This message displays if you try to edit the processing
options of the options of a Stage 2 job present in the job list.
corresponding
Stage 1 job
instead.
There is
already a Pro-
You see this message if you try to rename a node to a
cessor Node
name that matches a node already in the processor node
with the name
list.
[processor
node name].
The specified
Processor
This message displays if you try to add a processor node
Node is
already in the processor node list.
already in the
list.
Processor
Node [pro- This message displays if you try to add a processor node
cessor node that is either too new or too old compared to the version
name] is not of EnCase you are using. This message also displays the
compatible version number of the processor node and the version
with this ver- number of your EnCase and indicates which one needs to
sion of be updated.
EnCase.
All Processor Jobs queued to the next available processor node display
Nodes are off- this status if all processor nodes go (or are) offline. The
line. status goes away when at least one node comes online.
188 EnCase Forensic User Guide Version 8.04
Message Explanation
Acquisition Acquisition jobs display this status if they are stopped
was stopped. before acquisition can complete.
Local Machine
A job displays this status if you try to queue the job and it
is required but
requires the Local Machine (that is, because job's evid-
is not con-
ence is a preview), but the Local Machine is not in the pro-
figured for pro-
cessor node list.
cessing.
Evidence is
An acquisition job displays this status if you try to queue
already
the job but there is another acquisition job for the same
queued for
device or evidence file already in the queue.
acquisition.
You must
select a Pro- This message displays if you try to queue a job to a pro-
cessor Node cessor node that is offline.
that is Online.
CHAPTER 6 Processing Evidence 189
Message Explanation
No valid evid- This message displays after the Processor Options dialog
ence images to closes if none of the evidence you selected for processing
process. can be opened.
Job not
A job displays this status if it started running on a pro-
present on Pro-
cessor node and then some time later the node loses
cessor Node
knowledge of the job. This can happen if the node is
[processor
stopped (or crashed) and then restarted.
node name].
Message Explanation
A job displays this status if it was submitted to a remote
Evidence file
processing node for processing but the evidence file path
path must use
did not use UNC format or a mapped drive letter. Remote
UNC or
processing nodes can only process evidence files residing
mapped drive.
on shared drives.
Processor
A job displays this status if it was submitted to a remote
Node cannot
processing node for processing but the processing node
write to evid-
does not have write access to the case’s network-shared
ence cache
evidence cache folder.
folder.
You cannot
rename a Pro- This message displays if you try to rename a processing
cessor Node to node to either "Local Machine" or "Next Available." These
[reserved are reserved names used by EnCase.
name].
CHAPTER 6 Processing Evidence 191
Message Explanation
Processing
crossover pre-
view is not sup- This job status displays if you try to process a crossover
ported. Must preview.
acquire and
process.
Show Logging
The Show Logging option on the Debug tab of the Options dialog enables you to view log
messages for various operations. The example below shows how to use Show Logging to see
Processor Manager trace messages.
3. The Logs dialog displays. Scroll through the Log Tags table and click the EPMTrace check-
box.
4. Select one of these checkbox options from the Log Message Destinations area:
o Display in debug output
o Display in console
o Write to file
5. Messages showing Processor Manager activity are sent to your chosen Log Message
Destination.
l Process
l Acquire, or
l Acquire and Process
If you choose Process, the EnCase Processor Options dialog displays with the preview listed as
the Current Item choice in the What to Process section of the dialog. If you choose Acquire or
Acquire and Process, the Acquire Device dialog displays instead and shows the information for
the preview.
You can only process preview evidence by the Local Machine processor node; therefore, Local
Machine must be present in your processor node list to process previews. Some types of live
previews have additional restrictions or require user actions before they can be acquired or
processed. The section below discusses each type of preview and what restrictions apply, if
any.
Crossover Previews
Processing of crossover previews is not supported. You must first acquire the crossover
preview to an evidence file and then process the evidence file.
194 EnCase Forensic User Guide Version 8.04
CHAPTER 7
BROWSING AND VIEWING EVIDENCE
Overview 197
Conditions 221
Overview
After creating a case and adding evidence, you can browse and manipulate your views of the
evidence in a wide variety of ways:
This chapter provides an overview of the EnCase interface and describes the ways you can
browse and view collected evidence.
l Tree pane
l Table pane
l View pane
Selections in the Tree pane affect the Table pane. Selections in the Table pane affect the View
pane.
l See Navigating the Tree Pane on page 199 for more information about the Tree pane.
l See Navigating the Table Pane on page 200 for more information about the Table pane.
You can change the way the panes of the screen are configured with the Split Mode button:
The Tree-Table view shows the Tree pane on the left, the Table pane on the right, and
the View pane on the bottom. This is the traditional EnCase entries view.
198 EnCase Forensic User Guide Version 8.04
The Traeble view combines the Tree and Table panes on the top, and retains the View
pane on the bottom. The view provides the ability to browse the folder structure in the
Name column.
CHAPTER 7 Browsing and Viewing Evidence 199
The Tree view displays the Tree pane on the left and the View pane on the right. There is
no Table view. This is the suggested view for looking at email artifacts.
EnCase uses three methods used to focus on specific files or folders. These methods have
different purposes:
Blue checks persist within a case. Blue checks are case specific and remain persistent in the
same tab where they were created.
l Navigating from Evidence view to Entry view or from Entry view to Evidence view.
l Navigating from Entry view to Record view (for example, viewing file structure on an
entry).
l Navigating from Entry view to Results view.
l Navigating from Results to Entry (within the same tab).
By default, blue checks do not persist if you end your session in EnCase.
An option in the Tools > Options menu gives you the choice to allow blue checks to persist
after closing a case or exiting EnCase. This affects performance--it may take longer to open a
case if you select this--depending on how many blue checks are active when you close the
case.
See Working with Columns on page 203 for information on column management.
The Table pane includes columns with information about the displayed entries.
l Protected indicates if the file is identified as encrypted or password protected during evid-
ence processing.
l Protection Complexity provides details on the file’s protection.
l Last Accessed displays the last date/time the file was accessed. This typically reflects the
last time the operating system or any compliant application touched the file (such as view-
ing, dragging, or right clicking). Entries on FAT volumes do not have a last accessed time.
l File Created typically reflects the date/time the file/folder was created at that location. A
notable exception to this is the extraction of files/folders from a ZIP archive. Those
objects carry the created date/time as they existed when the objects were placed in the
archive.
l Last Written reflects the date/time the file was last opened, edited, and then saved. This
corresponds to the Modified time in Windows.
l Is Picture indicates whether the file is an image.
l Is Indexed indicates whether the item was indexed during processing.
l Code Page displays the character encoding table upon which the file is based.
l MD5 displays a 128-bit value for a file entry generated by a hash analysis process.
l SHA1 displays the SHA1 hash value for a file entry generated by a hash analysis process.
l Entropy displays the entropy value for a file entry generated by the entropy analysis pro-
cess.
l From displays the sender of the email message. This column is hidden by default.
l Recipient displays the receiver of the email message. This column is hidden by default.
l Primary Device displays the primary device used. This column is hidden by default.
l Item Path identifies the location of the file within the evidence file, including the evidence
file name and a volume identifier.
l Description describes the condition of the entry: whether it is a file or folder, deleted, or
deleted/overwritten.
l Is Deleted indicates if the entry is deleted.
l Entry Modified indicates when the administrative data for the file was last altered for
NTFS and Linux.
l File Deleted displays the deleted date/time if the file is in the Recycle Bin’s Info2 file.
l File Acquired is the date and time the evidence file where this entry resides was acquired.
l Initialized Size indicates the size of the file when it is opened. It applies only to NTFS and
exFAT file systems.
l Physical Size specifies the size of the storage areas allocated to the file.
l Starting Extent identifies the starting cluster of the entry.
l File Extents displays the cluster fragments allocated to the file. Click in this column for an
entry, then click the File Extents tab in the View pane to see the cluster fragments.
l Permissions shows security settings of a file or folder in the View pane.
l Physical Location displays the number of bytes into the device at which the data for an
entry begins.
l Physical Sector lists the sector number into the device at which the data for an entry
begins.
l Evidence File displays where the entry resides.
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l File Identifier displays an index number for a Master File Table (NTFS) or an Inode Table
(Linux/UNIX).
l GUID indicates the Global Unique Identifier for the entry, to enable tracking throughout
the examination.
l Hash Set Names displays the Boolean value as true if a file belongs to one or more hash
sets. This column is hidden by default.
l Short Name displays the name Windows gives the entry, using the DOS 8.3 naming con-
vention.
l VFS Name displays the name for files mounted with the EnCase Virtual File System (VFS)
module in Windows Explorer. This replaces the Unique Name column in previous versions
of EnCase.
l Original Path displays information derived from data in the Recycle Bin. This column
shows where files in the Recycle Bin originated when they were deleted. For deleted/over-
written files, this column shows the file that overwrote the original.
l Symbolic Link displays data equivalent to a Windows Shortcut in Linux and UNIX.
l Is Duplicate displays True (Yes) if the file is a duplicate of another.
l Is Internal indicates if the file is an internal system file, such as the $MFT on an NTFS
volume.
l Is Overwritten indicates if the first or more clusters of an entry were overwritten by a sub-
sequent object.
Timeline view options allow you to see data in ranges of weeks, days, hours, and minutes. The
maximum number of weeks displayed is 104. The maximum number of minutes displayed is
1440.
To sort by a column, double click the column heading. To institute a subsort, hold down the
Shift key and double click the column heading. You can sort columns up to five layers deep.
You can lock columns on the left side of the Table pane so they remain visible when scrolling
horizontally.
l To lock a column, click anywhere in the column and select Column > Set Lock from the
arrow dropdown menu on the right of the Table pane. The selected column and all
columns to its left are now locked.
l If columns are rearranged, all columns to the left of that position remain locked.
l To release the lock, click anywhere in the column and select Column > Unlock from the
arrow dropdown menu on the right of the Table pane.
You can enable or disable individual columns by selecting Column > Show Columns from the
arrow dropdown menu on the right side of the Table pane.
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The list below shows additional columns available in the Search Results and Bookmark column
views. You can sort these columns like any other columns in EnCase. You must enable these
columns to include them in a view.
l Received (the time an email was received as identified by the email application)
l Sent (the time an email was sent as identified by the email application)
l Description (File, Archive, etc.)
l Action URL
l Icon URL
l Requesting URL
l URL Host
l URL Host Name
l URL Name
l True Path
l Item Path
l Symbolic Link
l Entry Modified
l Has Attachments
Click the hamburger menu icon at the far right of the table, then select Change Table Options.
From the dialog, select the Vertical grid cell padding you prefer. The lower the value, the more
closely the rows are displayed together. The setting is global, and affects the display of all
tables in the product.
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By default, EnCase uses the appropriate viewer for each item selected whenever possible. To
keep the tabs from switching for different data types, click the Lock checkbox on the top right
of the View pane to lock the view to that tab.
The lower View pane provides several ways to view file content:
l The Fields tab displays all information available regarding an item. All fields shown on this
tab are indexed.
l The Report tab provides a readable, formatted view of metadata. This is the preferred
view for email.
l The Text tab displays files in ASCII or Unicode text.
o You can modify how text in this tab displays. See Changing Text Styles on the
next page.
o When viewing search results, select Compressed View in the Text tab to see only
lines with raw keyword search hits.
o Use the Previous/Next Hit buttons to move through hits in the file. If there are
no more hits in the file, the next item opens and the first hit is found.
l The Doc tab provides native views of formats supported by Oracle Outside In technology.
l The Transcript tab displays the same formats as the Doc tab, but filters out formatting,
allowing you to view files that cannot display effectively in the Text tab.
o The Transcript tab displays the extracted text from the file.
o When viewing search results, select Compressed View to see only lines with
index query hits.
o Use the Previous/Next Hit buttons to move through hits within the file. If there
are no more hits in the file, the next item opens and the first hit is found.
l The Picture tab displays graphics files. If the highlighted file in the Table pane is an image
that can be decoded internally, EnCase lets you select the Picture view in the View pane
and displays the image.
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l File extents shows sector information about the selected file. This works on entry evid-
ence only.
l The Permissions tab displays security permissions for a file, including the name and secur-
ity identification number (SID) of the user(s) who have permission to read, write, and
execute a file.
l Hash sets shows hash information for entry evidence only.
If you encounter a file type that EnCase does not have built-in capabilities to display, you can
add an external viewer for that file type.
1. From the Evidence tab, right click on an evidence item and select Open with > File View-
ers. The Edit File Viewers list displays.
2. Click New. The New File Viewer dialog displays
3. Click OK. The new file viewer displays in the Edit File Viewers list for you to use as needed.
1. Click New to create a new text style. The New Text Style dialog displays.
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o Unicode specifies little-endian Unicode. If you use UTF-7 or UTF-8, select Other, not
Unicode.
o Unicode Big-Endian specifies big-endian Unicode.
o Other lets you select from the Code Page list.
o Code Page contains a list of supported code pages.
3. Click OK to save the new text style and return to the Edit Text Styles dialog.
4. Click OK to make the new style available. The new text style is now applied to the Text tab
in the View pane.
1. On the Evidence tab, select View > File Types. The File Types tab displays.
2. Double click the file type you want to associate the new viewer with.
3. The Edit File type dialog displays.
l If this is not set, EnCase uses a default length of 4096 bytes to determine the end
of the file.
l Longer lengths are recommended for pictures and ZIP files.
o The Viewer area contains options for selecting the type of viewer to use:
l Click EnCase to associate the built-in EnCase viewer with the file type you define.
l Click Windows to associate Windows with the file type you define.
l Click Installed Viewer to associate an installed viewer with a file type. Use the
installed viewers tree to select the specific viewer.
o The Installed viewers tree lists the file viewers currently known to EnCase.
4. Click OK. All files of this file type are now associated with the selected file viewer.
1. On the Text or Hex tabs in the View pane, select the bytes you want to decode.
2. Click the Decode tab in the lower right pane and select from the list of decoding options.
3. View the decoded interpretations of your evidence:
l The Quick View decoder enables you to view common decode interpretations in
one screen.
o When populating the Quick View table, all bytes required to successfully inter-
pret the data are read.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, Quick View looks at the next three bytes to provide the decoded
interpretations.
l The View Types list displays specific decoded values, organized in a tree structure.
o With the exception of pictures, when viewing by Type, only the selected bytes
are interpreted.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, a decoded interpretation is not available.
o EnCase Forensic attempts to decode pictures from the selected starting byte.
The bytes for the entire picture do not need to be selected.
To return the View pane to the main window, close the View pane window.
Using Views/Tabs
The View menu provides a variety of views of your information.
3. To change the color of the text, right click the Foreground color and select the new color
from the dropdown menu. If the color you want is not an option, double click the fore-
ground color and select from the color palette.
4. To change the background color, right click the Background color and select the new
color from the dropdown menu. If the color you want is not an option, double click the
foreground color and select from the color palette.
5. Click OK.
Evidence is information you can view and process in EnCase from a variety of sources:
EnCase parses these files as they come in. Each file displays as a device on the interface. All
parsed data from a device is stored in a device cache so it does not need to be reloaded each
time it is viewed.
The Evidence tab table view shows the evidence currently loaded into your case. Notice that
when you are viewing a list of evidence the View button displays as View: Evidence.
Click any one of these pieces of evidence to open it more fully. Notice that when you are
viewing an expanded view of an entry, the View button displays as View: Entries.
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Click the View button to move between the top level list of devices or see an expanded view of
specific evidence:
If you want to see all the evidence expanded into the same entry screen, go to the top level list
of devices, select all the evidence files you want to see, and click Open from the menu:
The display changes to show the expanded view of all selected evidence entries.
CHAPTER 7 Browsing and Viewing Evidence 215
The status bar at the bottom of the screen displays the full path of the highlighted item. This
can be useful when documenting the location of evidence found in unallocated space. If a
deleted/overwritten file is highlighted, it indicates the overwriting file.
Specific sector, cluster, and file information is presented in parentheses after the file path of
the selected item.
Abbreviation Definition
PS physical sector number
CL cluster number
The status of any processing activity displays in the lower right of the status bar.
Disk view is available from the Entry view of the Evidence tab. To open Disk view, select Disk
View from the Device menu.
CHAPTER 7 Browsing and Viewing Evidence 217
l The file selected in the table is highlighted in Disk view as dark blue squares.
l Allocated sectors display in light blue.
l Unallocated sectors display in gray.
Select Auto Extents to automatically highlight all the remaining extents that make up the file
associated with the selected sector. If Auto Extents is off, double click a sector to show the
remaining associated extents.
1. In the Evidence tab toolbar, click Change Caches. The Change Caches dialog displays.
2. To use the base Case folder for the primary evidence cache, select the corresponding
checkbox.
3. To change the location of the primary evidence cache, click the Primary evidence cache
ellipsis button, browse to the new location, and click OK.
4. To add a secondary evidence cache location, click the Secondary evidence cache ellipsis
button, browse to the new location, and click OK.
5. Click Next. The Evidence Cache Preview dialog displays. Status is listed for each evidence
cache:
o Ready (Primary) means the new path contains a cache in the primary cache.
o Ready (Secondary) means the new path contains a cache in the secondary cache.
o Missing means the old location had a cache, but neither the primary nor secondary
locations have a cache for the evidence.
o None means there never was a cache for this device.
5. Click Finish. If any evidence items have a status of missing, a message displays informing
you that a new evidence cache will be created for the missing evidence items. To proceed,
click Yes.
All artifacts available in the case can be seen in the root of the Artifacts tab. Click View >
Artifacts to browse this list. These artifacts are grouped by evidence file, then by type. Click the
blue link to open a single artifact. Blue check artifacts and click Open in the toolbar to open
multiple artifacts in one view.
You can also access artifacts from the Entries view. Entries that you can expand and view in the
Artifacts tab display as blue links marked with a green plus sign in the Entries view.
If an entry does not display as a blue link, select it and click View File Structure from the
Entries dropdown menu. The View File Structure command automatically expands, or
mounts, the file. After initially mounting the file, you can see the expanded data in the
Artifacts tab as well.
Depending on the currently selected tab, different types of filters are available. For example,
the filters available for search hits are different from those available for entries.
Both filters and conditions work the same way in terms of how they affect the items in the
Table pane.
1. From the lower right pane, open the Filter tab. The preconfigured filters are in the
Default folder.
2. Double click the filter you want, then click Open. A Run Filter dialog displays.
CHAPTER 7 Browsing and Viewing Evidence 219
4. Click OK to run the filter. Depending on which filter you selected, additional dialogs may
display. When a filter is running, the name of that filter shows in the lower right of the
status bar. When complete, the results display in the specified result location.
Creating a Filter
In addition to using the filters already provided, you can create your own filters.
Note: You need a working knowledge of EnScript to make a new filter. If you do not
have this working knowledge, you may be able to create a condition to perform the
same function.
1. From the Filter tab, select New from the toolbar. The New Filter dialog displays.
2. Enter a new name for the filter, if desired.
3. Click OK. The New Filter tab displays, showing a source editor.
4. Enter EnScript code as required to accomplish your task. The newly created filter displays
at the bottom of the filters list.
Editing a Filter
To change an existing filter's behavior, edit it.
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1. Open the Filter tab in the lower right pane. A list of all customized and preconfigured fil-
ters displays. You may only edit customized filters.
2. Select the filter you want to edit and click Edit. The source code opens in a Filter tab.
3. Edit the code as needed.
To change the name of an existing filter, right click the filter in the Filter tab and click Rename.
You may only edit customized filters. To edit a preconfigured filter, it must first be copied to
the User folder. Drag the filter to the desired folder while holding the control key or drag using
the right mouse button to make a copy. The copy may then be edited.
Note: Preconfigured filters cannot be edited because they may be updated by future
versions of EnCase.
Deleting a Filter
Default filters are read-only and you cannot modify or delete them. However, you can delete
any custom filter you created.
Sharing Filters
You can share your own filters, and use filters created by other EnCase users.
1. Open the Filter tab in the lower right pane. A list of all customized and preconfigured fil-
ters displays.
2. Right click the filter you want to export, then click Browse. A Windows Explorer window
opens.
3. Copy the appropriate filter.
4. Navigate to the place where you want to store the file and click Paste.
5. To import a filter created by someone else, use Browse to view the User folder in
Explorer, and place the new filter in that folder.
CHAPTER 7 Browsing and Viewing Evidence 221
Conditions
Conditions are compilations of search terms that instruct EnCase to find certain data based on
a certain property of information.
Conditions are similar to filters in that they display only those entries matching a specific set of
criteria in the Table pane. Both conditions and filters are EnScript code that performs a filtering
process on your data.
The difference between filters and conditions is that creating a condition does not require that
you can program in EnScript. Through a special interface you can create them without coding
directly in EnScript.
Once you create a condition, you can run it on any evidence in the case.
1. From the lower right pane, open the Condition tab. The preconfigured conditions are in
the Default folder.
2. Double click the filter you want, then click Open. A Run Condition dialog displays.
o All Evidence Files filters all items in all evidence in the case, and displays results in a
Result Set.
o Result Name is the name of the Result Set, if applicable.
4. Click OK to run the condition. Depending on which condition you selected, additional dia-
logs may display. When a condition is running, the name of that condition shows in the
lower right of the status bar. When complete, the results display in the specified result loc-
ation.
4. When you finish, click OK to close the New Term dialog. The new condition displays in the
Edit condition dialog.
5. Repeat for as many conditions as you need. As you accumulate conditions, make sure
they display in the correct hierarchical order for greatest efficiency.
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o When you run the condition, the terms are evaluated in the order in which they dis-
play.
o Conditions work from the top to the bottom, so the sequence in the condition tree
directly affects how well the condition works. To be most effective, for example, place
an extension search for all .docx files before a keyword search. This saves processing
time by not looking for keywords in files that may not even contain text.
l Folders operate much like parentheses in mathematical problems, in that the
folder allows its contents to be grouped together based upon the logic.
l Logic operators operate on the folder where they display and do not impact the
folders above or below them.
o To nest terms, right click the parent condition folder in the tree and choose New
Folder. Place the nested terms inside the parent folder.
o To toggle the AND/OR logic within the condition, right click the term and select
Change Logic. This changes the AND operator to an OR, and vice versa.
o To negate the logic of a term, right click the term and select Not.
Editing Conditions
1. Right click the condition you wish to edit and select Edit from the menu.
2. The Condition dialog displays.
3. Edit the condition as needed.
To change the name of an existing condition, right click the condition in the Condition tab and
click Rename.
CHAPTER 7 Browsing and Viewing Evidence 225
You can only edit customized conditions. To edit a preconfigured condition, first copy it to the
User folder. Drag the filter to the desired folder while holding the control key or drag using the
right mouse button to make a copy. You can then edit the copy.
Note: You cannot edit preconfigured conditons because they may be updated by
future versions of EnCase.
Sharing Conditions
You can share your own conditions, and use filters created by other EnCase users.
1. Open the Condition tab in the lower right pane. A list of all customized and pre-
configured conditions displays.
2. Right click the condition you want to export, then click Browse. A Windows Explorer win-
dow opens.
3. Copy the appropriate condition.
4. Navigate to the place where you want to store the file and click Paste.
5. To import a condition created by someone else, use Browse to view the User folder in
Explorer, and place the new condition in that folder.
Printing a Condition
The Report tab in the Condition dialog provides a plain text version of the condition. To print
or export this report, right click in this tab and select Save As. The export dialog provides a
variety of options for saving the report.
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l To browse through Internet artifacts, expand an Internet node in the Tree pane of the
Artifacts tab. The Browser node contains the various Internet items. Use the Fields tab in
the lower pane to view the most information.
l To browse through Archives, expand the Archives node in the Tree pane of the Artifacts
tab and browse through the various Archive items in the Table pane. Use the Fields tab in
the lower pane to view the most information.
l To view all the results of the modules used for processing evidence, expand the Evidence
Processor Modules node in the Tree pane of the Artifacts tab and browse through the
various items, Use the Fields tab in the lower pane to view the most information.
l To view smartphone data, open the evidence file in either the Artifacts or Evidence tab.
The report view is the best way to view all smartphone information.
In the table pane, select the item you want to research and click Go To File. The view changes
to display the device where the entry is located. If you select an email attachment, you are
taken into the email file, with the email message containing the attachment selected.
If an item resides in a top level device, the file structure may not display any changes when you
click the Go To File button, because there are no additional levels above the top level.
CHAPTER 7 Browsing and Viewing Evidence 227
3. Select the evidence you want time zone information for, enter a bookmark folder name
or accept the default name, then click OK.
4. The Registry Values with Time Zone Information dialog displays.
5. In the left pane, click an item in the tree to see detailed time zone information in the right
pane.
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6. Read the instructions in the dialog if you want to modify time zone settings. Click OK to
create a bookmark for each time zone entry.
1. From the Evidence or Artifacts tabs, right click the item you want to research, then click
Find Related.
2. Select whether you want to find related by name or by time.
o An appropriate dialog displays depending on what you select.
o If you are finding related information by name, a search dialog displays with
index, tag, and keyword options.
3. Click Save & Run to run the query. When you finish, the results display in the Results tab,
under the name of the query.
Browsing Images
The Gallery view of the Evidence or Artifacts tab provides a quick and easy way to view
images. This view is best used when viewing your evidence in a Tree-Table.
CHAPTER 7 Browsing and Viewing Evidence 229
By default, images in Gallery view are sorted by extension. You can view image files with
incorrect extensions after they are processed using the Evidence Processor.
You can access all images within a highlighted folder, highlighted volume, or the entire case. If
a folder is highlighted in the Tree pane, all files in the folder display in the Table pane. Click a
folder's Set Include to select all files in that folder and files in any of its subfolders. Once
selected on the Table pane, any images in the selected files display in Gallery view.
l To reduce the number of images displayed in a row in Gallery view, right click any image,
then click Fewer Columns.
l To increase the number of images displayed per row in Gallery view, right click any image,
then click More Columns.
l To bookmark images in Gallery view, right click the image and select the type of book-
mark to assign to it.
l To view ownership permissions for an image, select the image and click the Permissions
tab in the lower pane.
By default, Gallery view displays files based on their file extension. For example, if a .jpg file is
renamed to .dll, it does not display in Gallery view until you run a Signature Analysis. Once the
signature analysis recognizes the file was renamed and that the file is actually an image, it
displays in Gallery view.
EnCase includes built-in crash protection, which prevents corrupted graphic images from
displaying in Gallery view. The timeout defaults to 12 seconds for the thread trying to read a
corrupt image file. You can modify the timeout on the Global tab of the Options dialog.
Corrupt images tracked in the Case file so they are recognized as corrupt the next time they are
accessed.
If the cache becomes full you can clear it: select the arrow dropdown menu in Evidence view
and select Clear invalid image cache.
When viewing images in the Gallery tab, click a thumbnail image to see its location in the
navigation trail at the bottom of the screen. To go to the location of the image, select the
thumbnail and click Go to file.
To tag or bookmark the image, select the thumbnail and tag or bookmark as required.
Viewing Evidence
Guidance Software recommends using processed data for rapid searching and viewing of data
within your case. However, there are many ways to view, filter, and find unprocessed data.
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From the File Types tab, you can add, delete, and disable file types.
l To delete a custom file type, select it in the File Types tab and click Delete.
l You cannot delete default and shared files types.
l Checking Disable causes that file type to be ignored.
1. From the View menu, select File Types. The File Types tab displays.
2. Click New. The New File Type dialog displays.
o The Viewer area contains options for selecting the type of viewer to use:
l Click EnCase to associate the built-in EnCase viewer with the file type you define.
l Click Windows to associate Windows with the file type you define.
l Click Installed Viewer to associate an installed viewer with a file type. Use the
installed viewers tree to select the specific viewer.
l The Installed viewers tree lists the file viewers currently known to EnCase.
3. Use the Header and Footer tabs to specify the header and footer code defining this file
type.
o The header code is the definitive identifier of the type of file. Use it when comparing
against the file extension in a signature analysis.
o Use the footer code to identify the end of the file.
The Artifacts tab lists all mounted volumes and results from the Evidence Processor or other
activities. Therefore, Artifacts view can display multiple types of data:
EnCase supports viewing only one artifact type at a time. If more than one type is found in the
selected artifacts, the Open Item dialog displays, enabling you to choose the artifact type you
want to view. The default is Entries.
Note: In the Open Item dialog, only the radio buttons for the found artifact types are
enabled.
l By processing an evidence file, in which case any unencrypted 7-Zip files within are parsed
automatically
l By viewing individual 7-Zip files manually
1. Right click the 7-Zip file you want to see. In the dropdown menu, click Entries > View File
Structure.
2. EnCase parses the file and you can view its contents.
Note: If the file is protected or encrypted, a dialog displays asking for the password.
Macintosh Artifacts
EnCase Forensic supports a number of artifacts specific to the Macintosh environment.
Note: While loading existing evidence files that have HFS+ volumes in them, you
may notice that the values for Unique Offset changed for some entries. This is
expected behavior, caused by refinements in the offset computing algorithm. Unique
offsets still remain unique within the given device.
l Internal: The attribute size is less than 3802 bytes, and HFS+ stores the attribute inline
(that is, in the same storage place as its name and size).
l External: The attribute size is greater than 3802 bytes, and HFS+ stores the attribute as a
separate data fork
INTERNAL ATTRIBUTES
Most internal attributes are UTF-8 strings, while others are binary .plists or binary integers.
EnCase attempts to convert values to strings whenever possible; if that is not possible, EnCase
displays a hexadecimal representation of the data.
EXTERNAL ATTRIBUTES
External attributes are larger than 3802 bytes and have their own extents. For that reason, it is
impractical to display them as strings. Instead, EnCase displays them as additional streams of
the file they belong to. The file name is concatenated with the attribute name, separated by a
middle dot (∙) character.
EnCase recognizes directory hard links and displays them with an icon that is a combination of
a directory and a link. If more than one link points to the same file, these "sibling" links display
in the Attributes tab of the View pane.
To go to the real directory a link points to, right click the link and click Entries > Go to Linked
File in the dropdown menu. The directory displays in the Fields tab of the View pane, with the
name Original Path.
FINDER DATA
Finder data is an integral part of the HFS+ file system. This information resides on the catalog
file, along with the file name, size, creation date, etc.
These are saved in the Finder Info Flags field, which EnCase decodes and displays in the
Attributes tab of the View pane.
When EnCase displays Finder information, it decodes known flags and, if the background color
of a file or folder was altered, EnCase also decodes the color:
.DS_STORE
The .DS_Store file is created inside a directory only when a Mac OS X user visits the directory
using Finder. This means a directory may or may not have the .DS_Store file.
If a .DS_Store file exists, EnCase processes it on the fly when you select the Attributes tab in
the View pane. It usually contains information about how to display items in Finder, the items'
locations in the Finder window, etc.
The .DS_Store tags are internal and therefore undocumented, but you can deduce what
some of them mean. For example, in the screenshot above:
236 EnCase Forensic User Guide Version 8.04
l Iloc is the location information, 0x263 and 0x81 being X and Y axes of the item.
l logS is the logical size of the item.
l modD and moDD are modification time stamps.
l phyS is the physical size of the item.
If you are looking for a specific tag, EnCase provides that information.
IMMUTABLE PERMISSIONS
EnCase displays Mac files where permission is locked as Immutable.
l User
l Group
l Other
If a file or folder has an Access Control List assigned to it, EnCase uses the UUID associated with
users and groups, instead of the user ID or group ID.
CHAPTER 7 Browsing and Viewing Evidence 237
In the example above, EnCase displays the user (admin) ID as 501, the group (staff) ID as 20,
and the other, UUID (everyone) as {ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C}.
OS X DIRECTORY SERVICES
The Directory Services component of Mac OS X stores information about users and groups in a
set of *.plist files, with one file per user or group. EnCase displays these in the Table tab of the
Table pane. The paths to the file locations display in the Fields tab of the View pane.
4. Click the hamburger menu at the far right of the Table pane, then click User List in the
dropdown menu.
5. Depending on your selection in step 3, Nix Users or Nix Groups display in the User List dia-
log.
l DMG
l Sparse Image
l Sparse Bundle
DMG
DMG is an Apple media file format (.dmg). Software distributed as Internet downloads use
DMG as the packaging solution. Characteristics of the DMG format include:
l Single file.
l Preallocated space. Even if the DMG does not contain any data, it still has the same size
as if it were full of files.
l Supports various file systems, including HFS+, and FAT. The type of file system put onto
the DMG alters its format (XML metadata for HFS+, raw data for FAT). EnCase has dif-
ferent code paths to handle both.
l Can be encrypted via Apple FileVault.
Sparse Image
Macintosh OS X uses the Sparse Image media format to encrypt user home directories.
Characteristics of the Sparse Image format include:
l Single file.
l Space is allocated by 1 MB chunks on demand, as the image data grows.
l Can be encrypted via Apple FileVault.
CHAPTER 7 Browsing and Viewing Evidence 239
Sparse Bundle
Sparse Bundle is designed for efficient backups via the Apple Time Machine backup solution.
Characteristics of the Sparse Bundle media format include:
D:\Research\Mac\sparsebundle>tree /F /A sb200m.sparsebundle
D:\RESEARCH\MAC\SPARSEBUNDLE\SB200M.SPARSEBUNDLE
| Info.bckup
| Info.plist
| token
|
\---bands
0
10
18
2
c
Encrypting Media
All three types of media (DMG, Sparse Image, and Sparse Bundle) can be encrypted via either
AES-128 or AES-256. EnCase currently supports images encrypted with AES-128 only.
Apple uses its proprietary encryption scheme, FileVault, to encrypt the media.
1. Open a case.
2. Drag and drop the container (for example, a DMG file) to EnCase. EnCase displays the file
in the Evidence tab.
EnCase supports other types of containers and encryption (if you have a valid password).
240 EnCase Forensic User Guide Version 8.04
The easiest way to process evidence is to run it through the Evidence Processor.
Once evidence is processed, it can be opened and viewed in ways not possible before the
parsing and expanding processes are performed.
To see the file structure of a compound file (manually mount), click that file and select View
File Structure. You can also run the file through the Evidence Processor. That process creates
an evidence file you can click to open or view in the Artifacts tab.
l Registry files
l OLE files
l Compressed files
l Lotus Notes files
l MS Exchange files
l Exchange Server Synchronization
l Outlook Express email
l Microsoft Outlook email
l Macintosh .pax files
l Windows thumbs.db files
CHAPTER 7 Browsing and Viewing Evidence 241
When an EDB file is dirty, you can run several tests on it to determine whether the files are
merely out of sync, or are in fact corrupt and unusable. Before running these tests, acquire the
EDB database, including the entire bin and mdbdata folders. Make sure all codepages are
installed on your computer.
o Note that the three-character log file base name represents the first log file.
o Files are sequentially named, with E##.log being the first log file.
o Click Yes to run the repair.
4. Run a check (step 2) on the resulting EDB file. If the file is still in an inconsistent state,
attempt to repair the EDB file. This may result in the loss of some data currently in the
242 EnCase Forensic User Guide Version 8.04
5. To parse the dirty EDB file, check Scan Dirty Database, then click OK.
Viewing Email
You can open .PST and other types of mail storage files and view the individual emails within.
You can view the higher order of email folder structure on the Evidence tab. Once the email is
processed, you can double click the storage file to drill down to the individual mail messages.
The default view for Email is the Tree view. This shows the report in full screen, in as close to
native format as possible. Empty fields do not display in the report view. The Fields tab shows
all available metadata about the email and its collection, including the Transport Msg ID.
Use the Search Results tab and Find Email to view data across multiple repositories. You may
also want to view all your indexed evidence and then show only items with an item type of
Email. You can further drill down by finding subsets of sender, date range, etc.
CHAPTER 7 Browsing and Viewing Evidence 243
EnCase allows you to track email threads and view related messages. Before you can analyze
email threading, you must have already run the Evidence Processor against your case evidence
with the Find email option selected. To avoid displaying the same message multiple times,
EnCase removes duplicate messages in both the Show Conversation and Show Related email
views.
1. In the Artifacts tab, double click the .PST file whose emails you want to search. The
archive displays in a new expanded tab.
2. Select an email to view in the View pane.
Viewing Attachments
In the tree view, email attachments display as children under the parent email.
EnCase allows you to view attachments on email messages that you select.
1. In the Evidence tab, select the message with the attachment that you want to view.
2. Click the Doc button in the View pane. EnCase displays the contents of the message
attachment.
Showing Conversations
Email threading is based on conversation-thread related information found in the email
message headers. EnCase uses email header metadata (including message ID and in-reply-to
headers) to reconstruct email conversation threads. Email conversation thread reconstruction
is done during processing, so conversations are not available on data that has not been
processed.
Different email systems use different methods of identifying conversations. For example:
EnCase can display conversations for all supported email types except AOL, because AOL
messages do not store thread-related information. However, the feature cannot always
reconstruct complete conversations when the conversations include messages from multiple
email systems. For example, EnCase cannot fully recreate a conversation where some users are
using Outlook, some are using Lotus Notes, and others Thunderbird.
If an email does not have any of the message header fields specified above, EnCase cannot
construct a conversation thread for it. Selecting such an email and clicking Show Conversation
results in a tree containing only the selected email.
Before you can analyze email threading, you must have already run the Evidence Processor
against your case evidence with the Find email option selected.
1. In the Evidence tab select an email or email store in the Table pane.
2. From the Find Related menu, select Show Conversation.
The picture below shows a conversation list for a selected email. Note how the email messages
contained within the conversation list are identified by their conversation index ID.
EnCase can show related emails for all supported email types. Since Show Related only looks
at the subject line of a message, the emails displayed may not all be related, depending upon
the uniqueness of the subject line.
1. In the Evidence tab select an email or email store in the Table pane.
2. From the Find Related menu, select Show Related Messages.
Exporting to *.msg
The Export to .msg option for mail files and mail file attachments lets you preserve the folder
structure from the parsed volume down to the entry or entries selected. This option is
available for the highlighted entry or selected items.
1. In the Tree pane, select the email message(s) you want to export.
2. Right click and select Export to *.msg. The Export Email dialog displays.
3. Click OK. View the folder structure in the Export folder. Double click a message to view it
in read-only format.
CHAPTER 8
SEARCHING THROUGH EVIDENCE
Overview 249
Overview
EnCase provides three principal methods of searching through evidence:
l Index searches
l Tag searches
l Keyword searches through raw data
You can use these search methods by opening the Indexed Items, Keyword Hits, and Tagged
Items tabs from either the Home page of the case or from the View menu.
Index Searches
Index searching allows you to rapidly search for terms in a generated index, and is the
recommended search method in EnCase. Index searching looks through a list of words
identified when processing the data on a device. Querying an evidence file's index locates
terms much more quickly than using non-indexed queries.
When you generate an index, the content of the file is extracted using Outside In technology
and built-in text extraction. The text is broken into words which are then added, along with the
metadata of the file, to the index. Unlike raw keyword searches, indexing is done against the
transcript content of the file so that text contained in files can be properly identified.
Indexes are generated using the Evidence Processor. Generating an index creates index files
associated with devices.
l See Searching Indexed Data on the next page for information about creating and running
index searches.
l See Search Operators on page 253 for a full list of search syntax options.
Note: Index searches are a two step process. First, you identify index data using the
Evidence Processor. In the second step, you retrieve index data by executing a
search in the Indexed Items tab.
Tag Searches
EnCase also provides the capability to search for items that have been flagged with user-
defined tags. Using tags, you can search through collected evidence for all items that include
one or many tags. See Finding Tagged Items on page 264 for information about creating and
running tag searches.
250 EnCase Forensic User Guide Version 8.04
Note: Tagged searches are a two step process. First, you tag the data to be
searched. In the second step, you retrieve tagged data by executing a search in the
Tagged Items tab.
l See Retrieving Keyword Search Results on page 267 to view the results of a previously
executed keyword search.
l See Adding a New Keyword on page 144 to learn how to add a new keyword from the
Evidence Processor or when performing a raw search.
l See Creating a New Keyword List on page 145 to learn how to add a new keyword list.
Note: Keyword searches are a two step process. First, you perform a keyword
search on raw data. In the second step, you retrieve keyword data by executing a
search in the Keyword Hits tab.
1. Open the Indexed Items tab from either the Home page of the case or from the View
menu.
CHAPTER 8 Searching Through Evidence 251
2. Using the tools provided in the left pane, construct your search query in the index text
box.
o Enter a term in the text box to instantly show all variations of the occurrence of that
term. This displays in the indexed data in the table below the search query box.
o Click a hyperlinked term to show all occurrences of that term in the right Table pane.
The button bar provides tools for constructing a search query. Expand the left pane to
view all the buttons.
3. To run the search query in the index text box, position your cursor in the text box and
click Enter, or click the Run button.
Search Operators
EnCase enables users to search with a variety of search operators.
By default, EnCase searches for items containing all terms in the search query. For instance,
the search query George Washington searches for all items that contain both the term
George and the term Washington.
Boolean Operators
The AND operator returns the same results as the default search method. That is, the search,
George Washington and George AND Washington return identical results.
The OR operator returns results for any of the individual terms separated by the OR operator.
That is, a search for George OR Washington returns documents containing "George" or
"Washington."
Proximity
To search for two terms within a specified number of words from each other, use the w/
operator.
l George w/3 Washington finds all documents where "George" is within three words of
"Washington"
l Abraham w/5 Lincoln finds all documents where "Abraham" is within five words of
"Lincoln"
254 EnCase Forensic User Guide Version 8.04
l George pre/3 Washington finds all documents where "George" precedes "Wash-
ington" by no more than three words
l Abraham pre/3 Lincoln finds all documents where "Abraham" precedes "Lincoln" by
no more than three words
l George nw/3 Washington finds all documents where "George" is not within three
words of "Washington"
l Abraham npre/3 Lincoln finds all documents where "Abraham" does not precede
"Lincoln" within three words
Exact Phrases
You can search for exact phrases using quotation marks (“”) or the pre/1 operator.
Searching for two words in quotes causes both words to be highlighted individually as search
hits, as well as the original phrase.
the index marks as responsive all items containing the word Bill within five words of either
Clinton or Gates.
the index marks as responsive all items containing both the words "Bill" and "William" within
five words of both "Clinton" and "Gates."
finds all items with either both the terms "George" and "Washington" or both the terms
"Abraham" and "Lincoln."
finds all items containing the term "George" and either the terms "Washington" or "Bush."
Alternatively:
finds all items containing the terms "George" and "Washington", or "Bush".
You can use parentheses to join proximity queries (pre/, w/) to Boolean logic queries (AND,
OR). For example:
finds all items containing the term "Delaware" and that also contain the term "George" no
more than three words before "Washington."
256 EnCase Forensic User Guide Version 8.04
[Subject]George
[Subject](George Washington)
[Subject](George pre/2 Washington)
l [Name] Name of file.File extension (the file will not be found unless it contains the exten-
sion)
l [Extension] File extension
l [Category] Category of file, such as Picture
[Created]#2014#
Or very specific:
[Created]#2014-11-19T11:54:03#
You can also search for date ranges using an ellipsis (…):
[Created]#2014-02-03...2014-02-17#
The above term searches for any item with a creation date between Feb. 03, 2004 and Feb. 17,
2004. You can search for items before or after a particular date by leaving off one end of the
range:
CHAPTER 8 Searching Through Evidence 257
[Created]#2014-02-03...#
[Created]#...2014-02-17#
l Accessed
l Created
l Modified
l Written
l Sent
l Received
l Created
[Logical Size]#1034#
[Logical Size]#1000...3000#
The above term searches for any item with a size between 1000 bytes and 3000 bytes. To
search for numbers above or below a particular point, leave one end of the range off:
[Logical Size]#...3000#
[Logical Size]#1000...#
<c>George
<c>(George and Washington)
The ? operator stands as a placeholder for any single character. For instance, a search for:
c?t
results in hits in documents containing cat, cot, and cut, but not caught.
The * operator stands as a placeholder for any number of characters. For instance:
ind*
MULTIPLE WILDCARDS
A term can contain multiple wildcards (either * or ?), but cannot contain wildcards at both the
beginning and end of the term. For instance:
ind*ia*a
c?t?
*fi?y
*india*
?cat?
*fis?
The wildcards ? and * work only for the following punctuation types:
- Dash
_ Underscore
. Period
, Comma
@ At symbol
' Apostrophe
CHAPTER 8 Searching Through Evidence 259
Note: Punctuation characters are not found using wildcards if they are at the
beginning or end of words.
swim~
results in hits for documents containing swim, swim's, swimming, swam, swum, etc. Stemming
uses the language packs on the server to find terms similar to your original term.
When you test your term, a stemming list is added to the term. Stemming lists are contained
within the <> characters and clearly display the stems for the keyword. For instance, the
default stemming list for swim is:
You can override the default stemming behavior by modifying the stemming list. For instance:
results in hits for documents containing swam and swum, but not swimming, swim's, etc. You
can incorporate stemming into any location where you can use the OR operator. For instance:
results in hits for documents created in 2014 and contain at least one instance of run, ran,
running, or runner.
Boolean Operators
260 EnCase Forensic User Guide Version 8.04
NOT
OR
Proximity
Qualifiers
Search Fields
Alias Fields
Individual Fields
Attachment Size
Extension Received (date field)
(numerical field)
Category (enum
From Signature Analysis (enum field)
field)
Message Size
Created (date field) Written (date field)
(numerical field)
Description
Pattern Fields
Reserved Keywords
Logical operators and proximity operators cannot be used as query terms without exact
phrase qualifiers.
Logical Operators
l not
l or
l and
Proximity Operators
l pre
l npre
l w
l nw
Reserved Characters
The following reserved characters cannot be used as search terms unless they are escaped:
\and
Quotation Marks
Rules for quotation marks are:
l When quotation marks occur before and after a single word, it makes the word literal.
l When reserved words occur within quotation marks, the query treats them as literal
words.
l When you place quotation marks around a phrase, the words within the phrase are
treated as literal. They are run using the operator: pre/1.
CHAPTER 8 Searching Through Evidence 263
is equivalent to:
To keep the spaces, enter an escape character before the space you want to search for. For
example, the following searches for the whole phrase:
If no time offset is specified, the time zone of the examiner's computer is used to convert the
date. This is an implicit time zone. Here is an example:
#2017-07-29T07:13:15#
You can also specify the time zone offset explicitly. This example shows an offset used in a
query to adjust for Pacific Daylight Time (PDT):
#2017-07-29T07:13:15-07:00#
"2017-01-01 01:02:03Z"
"2017-01-01 01:02:03+00:00"
Some queries seek to find all dates in a given year. Here is an example:
#2017#
This query specifies an implicit range. The preceding example is an abbreviation of this explicit
query:
#2017-01-01T00:00:00…2015-12-31T23:59:59#
264 EnCase Forensic User Guide Version 8.04
1. Open the Tagged Items tab from either the Home page of the case or from the View
menu.
2. Click on a tag directly to display all items with that tag in the table pane.
3. Select multiple tags and click View Selected to see items containing any of the selected
tags.
You can perform hashing and raw keyword searches on remote devices.
In order to maximize performance, you can search and hash these types of files remotely:
You cannot search and hash encrypted files (other than EFS) remotely.
o Use the path box at the top of the dialog to specify the name and location for the
search.
o Select Search entry slack to include file slack in the keyword search.
o Select Skip contents for known files to search only the slack areas of known files iden-
tified by a hash library.
o Select Undelete entries before searching to undelete deleted files before they are
searched for keywords.
o Use initialized size lets you search a file as the operating system displays it, rather
than searching its full logical size.
l In NTFS and exFAT file systems, applications are allowed to reserve disk space for
future operations. The application sets the logical size of the file larger than cur-
rently necessary to allow for expected future expansion, while setting the Ini-
tialized Size smaller so that it only needs to parse a smaller amount of data. This
enables the file to load faster.
l If a file has an initialized size less than the logical size, the OS shows the data area
between the initialized size and logical size as zeros. In actuality, this area of the
file may contain remnants of previous files, similar to file slack. By default, EnCase
displays, searches and exports the area past the initialized size as it appears on the
disk, not as the OS displays it. This lets you find file remnants in this area.
l Select Initialized Size to see a file as its application sees it and the OS displays it.
l Note that when a file is hashed in EnCase, the initialized size is used. This means
that the entire logical file is hashed, but the area past the initialized size is set to
zeros. Since this is how a normal application sees the file, this lets users verify file
hashes with another utility that reads the file via the OS.
o Add Keyword List opens a dialog where you can enter a list of words and assign cer-
tain properties to them as a group. See Creating a New Keyword List on page 145.
o Split Mode lets you configure the layout of the dialog.
o New opens the New Keyword dialog where you can add a new keyword. See Adding
a New Keyword on page 144.
o Double click a keyword, or click Edit, to open the keyword and modify its properties.
o Highlight a keyword and click Delete to remove it from the list.
To see search results while the search is in progress, click the Refresh icon on the Keyword Hits
tab.
If new search hits are available, the icon displays in green. If no new search hits are available,
the icon is disabled.
The icon is dynamic: after clicking, it is disabled until more search hits are available. When
more search hits are available, the icon is enabled and displays again in green.
1. Open the Keyword Hits tab from either the Home page of the case or from the View
menu.
2. A list of keywords displays. These are the keywords that have been previously executed.
268 EnCase Forensic User Guide Version 8.04
4. Select multiple keywords and click the View Selected button to see a combination of all
search results.
5. Choose View Items or View Hits from the View Selected dropdown to view keyword res-
ults by items or hits.
l Use the Review tab to see a compressed list of metadata, keyword item, and index search
hits.
o This tab combines information found on the Fields, Transcript, and Text tabs, showing
fields and individual lines containing search hits.
o Click the linked Search Hits line number to view the search hit on that line in context.
o Use the Next/Previous Item buttons to click through each item in the list.
l Content hits are also highlighted in the Transcript, Text, and Hex tabs while metadata hits
are highlighted in the Fields tab.
o Click Compressed View on the Transcript, Text, and Hex tabs to see only the lines con-
taining highlighted search hits.
o Use the Next/Previous Hit buttons to click through each hit in the file. If there are no
more hits in the file, the next item opens and the first hit is found.
For more information about viewing options, see Viewing Content in the View Pane on
page 205.
Note: Index hits with large numbers of characters that wrap over line breaks do not
display in the Review tab.
5. Select a saved search in the left pane. The results of that search display in the right Table
pane. Click individual items to see more information in the lower viewing tabs.
Note: If you save search results when viewing by hits in the Keyword Hits tab,
only unique items are saved. For example, if you select ten hits that occur in one item
and three that occur in another, only the two unique items will be saved in the result
set. You can create keyword hit bookmarks if you wish to save individual keyword
hits. See Retrieving Keyword Search Results on page 1
When you export search results containing only entries or containing only artifacts, EnCase
generates a single LEF.
When you export search results containing both entries and artifacts, EnCase generates two
LEFs, one containing only artifacts and another containing only entries.
1. On the Indexed Items, Keyword Hits, or Tagged Items tab, select the items you want to
export.
2. Click Acquire > Create Logical Evidence File.
3. EnCase exports the items you checked to a LEF.
Note: If you choose both entries and artifact items, the records are exported to a
LEF named <UserCreatedName>.artifacts.L01.
File extensions are characters following the dot in a file name (for example, signature.doc).
They often indicate the file's data type. For example, a .txt extension denotes a text file, while
.doc indicates a document file.
The file headers of each unique file type contain identifying information called a signature. For
example, .BMP graphic files have BM8 as a signature.
A technique often used to hide data is to attempt to disguise the true nature of the file by
renaming it and changing its extension. Because a .jpg image file assigned a .dll extension is not
usually recognized as a picture, comparing a file’s signature with its extension identifies files
that were deliberately changed. For example, a file with a .dll extension and a .jpg signature
should pique an investigator's interest.
The software performs the signature analysis function in the background on all processed
evidence.
Information about results of a file signature analysis displays in Evidence tables, in the
Signature Analysis column:
l Match indicates data in the file header, extension, and File Signature table all match.
l Alias means the header is in the File Signature table but the file extension is incorrect (for
example, a JPG file with a .ttf extension). This indicates a file with a renamed extension.
272 EnCase Forensic User Guide Version 8.04
The word Alias displays in the Signature Analysis column, and the type of file identified by
the file signature displays in the File Type column.
l Unknown means neither the header nor the file extension is in the File Signature table.
l !Bad Signature means the file's extension has a header signature listed in the File Sig-
nature table, but the file header found in the case does not match the File Signature table
for that extension.
Occasionally a file signature may not be in the table. Use this procedure to add a new one.
Before you do this, you need to know the file signature search expression. This is not
necessarily the same as the three letter file extension.
1. From the View menu, select File Types. The File Type table displays.
o Enter one or more three letter extensions for the file type, on separate lines of the
Extensions text box.
4. Click OK. The new file type and associated file signature are added to the table.
1. From the View menu, select File Types. The File Type table displays.
2. Double click a file type. The Edit File Type dialog displays.
3. Click the Header tab to display the file signature information.
4. Change the Search Expression and other options as desired, then click OK.
Note: If you modify a built-in file type, it is marked as User Defined. EnCase does not
overwrite User Defined file types, even when you install a new version of EnCase.
1. On the Evidence tab, drill into the device where you want to run file signature analysis.
2. Blue check the specific files you want to run signature analysis on.
3. Click Entries. In the dropdown menu, click Hash\Sig Selected. The Hash\Sig Selected dia-
log displays.
4. Select Verify file signatures to run signature analysis. You can also select other processes
to run concurrently.
5. Click OK.
Note: After running file signature analysis, you must refresh the device. Click the
Refresh button in the Entries toolbar.
You can copy both files and folders. Copying folders preserves their internal structure.
CHAPTER 8 Searching Through Evidence 275
EnCase allows you to automatically navigate to the directory where your files are saved. Click
the Open Destination Folder checkbox on the Destination dialog to launch Windows File
Explorer with the export location.
Copying Files
To copy files:
1. In the Evidence or Artifacts tab, click the Entries dropdown menu and select Copy Files.
2. In the Results, Indexed Items, Keyword Hits, or Tagged Items tab, click the Results drop-
down menu and select Copy Files.
3. The Copy Files dialog displays.
o Copy Files contains settings that determine the content of the evidence file to be
copied.
l Logical File Only performs the copy function on the logical file only, not including
the file slack.
l Entire Physical File performs the copy function on the entire physical file, includ-
ing the logical file and file slack.
l RAM and Disk Slack performs the copy function on both the RAM and disk slack.
l RAM Slack Only performs the copy function on the RAM slack only.
o The Character Mask settings determine what characters are written into the file or
files created by the copy function.
l Select None if you do not want any characters masked or omitted from the file-
names of the resulting files.
l Select Do not Write Non-ASCII Characters to mask or omit non-ASCII characters
from the filenames of the resulting files. All characters except non-ASCII characters
are retained.
l Select Replace NON-ASCII Characters with DOT to replace non-ASCII characters
with periods in the filenames of the resulting files.
o Checking Show Errors causes the application to notify you when errors occur. This pre-
vents the unattended execution of the Copy Files operation.
o Copy displays the number of files to be copied, and the total number of bytes of the
file or files created.
o Path shows the path and filename of the file or files to be created. The default is My
Documents\EnCase\[case name]\Export.
CHAPTER 8 Searching Through Evidence 277
o Split files above contains the maximum length, not exceeding 2000MB, of any file cre-
ated by the Copy Files function. When the total number of bytes in an output file
exceeds this value, the additional output continues in a new file.
o Use Initialized Size determines whether to use the initialized size of an entry, rather
than the default logical size or the physical size. This setting is only enabled for NTFS
and exFAT file systems. When an NTFS or exFAT file is written, the initialized size can
be smaller than the logical size, in which case the space after the initialized size is zer-
oed out.
6. Click Finish. The Copy Files operation executes. The resulting files are saved in the dir-
ectory specified in the Destination dialog.
Copying Folders
1. Select the folder or folders to copy.
2. Open the Copy Folders dialog:
o In the Evidence or Artifacts tab, click the Entries dropdown menu and select Copy
Folders.
o In the Results, Indexed Items, Keyword Hits, or Tagged Items tab, click the Results
dropdown menu and select Copy Folders.
o Copy displays the number of files to copy, and the total number of bytes in the file or
files created.
o Path shows the path and filename of the file or files to be created. The default is My
Documents\EnCase\[case name]\Export.
o Replace first character of FAT deleted files with determines which character is used
to replace the first character in the filename of deleted files in the FAT file system.
o Split files above contains the maximum length, not exceeding 2000 MB, of any file cre-
ated by Copy Folders. When the total number of bytes in an output file exceeds this
value, the additional output is continued in a new file.
o Copy only selected files inside each folder copies individual files selected within a
folder or folders.
o Checking Show Errors causes the application to notify you when errors occur. This pre-
vents the unattended execution of the copy operation.
o Open Destination Folder opens the selected folder when the copy action completes.
4. Click OK.
All file types can be packaged for review. Raw and indexed searches cull through the content
and metadata of pictures, email, and office documents. Metadata information is culled for
other file types.
The process for creating, reviewing, and returning a review package follows this work flow:
l The EnCase examiner searches and compiles a results list that is exported into a review
package.
l The reviewer receives and opens the review package.
l The reviewer browses through and analyzes the contents of the review package. Existing
tags can be used or the reviewer can create customized tags.
CHAPTER 8 Searching Through Evidence 279
l The reviewer exports the tagged review package and sends the exported file back to the
EnCase examiner. The export package contains only the GUIDs of the items, so it can be
emailed back as a small file without revealing any case information.
l The EnCase examiner imports the analyzed review package and views the tagged items in
EnCase.
o Only Checked Rows exports the selected rows in the current table view of the search
list. If a range of rows is selected, only checked rows within that range are exported.
When cleared, all rows in the current table view are exported.
o Show Folders exports items along with any relevant folder structure. When selected,
all items are exported. When cleared, only items in the current table view are expor-
ted. You must select this option when exporting selected items from multiple folders
to the review file.
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o Export Items exports files in their native formats as part of the review package.
EnCase exports all file types except raw File System entries (for example: $MFT, $Lo-
gFile or any '$*' files on NTFS file systems). Unallocated Clusters and Unused Disk Area
are not exported.
When you open the review web browser, the Review Export function displays hyperlinks
which, when selected, open the associated original files.
o Select the fields you want to export in the Fields list.
o By default, all tags are automatically exported for use by the reviewer. Clear the check-
boxes on the left for any tags you do not want to export.
o The Export Tag checkbox determines whether to export the tagging information
already entered on any of the items. When cleared, any tagging choices you made are
omitted from the review package. When checked, your tagging selections remain
intact.
o Enter or browse to the name and path for the export files.
3. Click OK. A status bar displays the export process. When the export process completes,
the review package window opens to allow the examiner to confirm its contents. Include
the ReviewPackage.hta and the accompanying \ReviewPackage.data folder when com-
piling the Review Package for distribution.
The review application displays two panes. The upper pane displays the items exported from
EnCase. The lower pane displays specific information about the currently selected item.
1. To open an .hta review package, double click the .hta file. The EnCase Document Review
window displays.
CHAPTER 8 Searching Through Evidence 281
2. Scroll through the items on top and use the lower pane to review their content.
3. Click the area of the tag column beneath the desired tag to tag or untag an item.
o You can expand the tagging column to see the names of tags.
o You can tag each item with as many tags as desired. Newly added item tags display a
plus icon.
o Click an existing item tag to delete it. A minus icon displays where the item tag was
before.
o Item tags added by the original examiner are included in the review package. Item tags
specified by the original examiner can be removed.
o When reviewing bookmarks, each bookmark displays on a separate row so separate
tags can be applied to individual bookmarks. These bookmarks are aggregated within
the item when reviewed in EnCase.
4. To create a customized tag, click Create Tag in the menu bar. The Create Tag dialog dis-
plays.
o Enter the name for the tag in the Name text box.
o If you want to display a shorter name, enter it in the Display text box.
o Click OK to create the tag and close the dialog.
282 EnCase Forensic User Guide Version 8.04
5. To delete one or more tags, click Delete Tags in the menu bar. The Delete Tag dialog dis-
plays.
o Check the tag(s) you want to delete.
o Click OK to delete the tags and close the dialog.
6. Tags can always be reverted to their last saved state. The last saved state is the state the
tags were in when they were originally imported, or the state they were in the last time
the review package was exported with the Commit Changes checkbox checked.
To revert to the last saved tagging choices, click Revert in the menu bar. The Revert
dialog displays.
o Check each tag you want restored to its last saved state.
o Click OK to revert the tags and close the dialog.
1. To export a review package to be imported into EnCase, click Export in the menu bar. The
Export dialog displays.
o Check Commit Changes to save the current set of tags.
l Committing changes updates the review package's last saved state.
l The last saved state is then used as a baseline for future modifications.
2. Click OK. The review package is exported and saved as an .EnReview file in the desired loc-
ation.
3. Send the .EnReview file to the EnCase examiner to import back into EnCase.
Note: When a case is exported via Review Package, the HTA file displays a
maximum of 31 tags.
2. Enter the path where the .EnReview file is stored and click Next. A list of tags added to the
review package displays.
o Only tags with changes since the last saved change display in the list.
o Clear checkboxes for any tags you do not want to import.
o Item tags present when the review package was exported, then subsequently
removed by the reviewer, are removed in the examiner's case when you import the
returned review package.
o If multiple reviewers are analyzing the same review package, the same rules apply to
each .EnReview file.
l If an item tag was present when the review package was exported, and one
reviewer removed it while another reviewer left if in, then the tag is removed in the
examiner's case when you import the returned review packages.
l The order in which you import the review packages does not make a difference.
3. When you are done, click Finish. The tag changes in the review package are incorporated
into EnCase.
Note: Tags applied to separate bookmarks within a particular item are aggregated;
therefore, each item in EnCase displays all tags that were applied to all its bookmarks.
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CHAPTER 9
HASHING EVIDENCE
Overview 287
Overview
Analyzing a large set of files by identifying and matching the unique hash value of each file is an
important part of the computer forensics process. Using the hash library feature of EnCase,
you can import or custom build a library of hash sets, allowing you to identify file matches in
the examined evidence.
A hash function is a way of creating a digital fingerprint from data. The function substitutes or
transposes data to create a hash value. Hash analysis compares case file hash values with
known, stored hash values.
The hash value is commonly represented as binary data written in hexadecimal notation. If a
hash value is calculated for a piece of data, and one bit of that data changes, a hash function
with strong mixing property will produce a completely different hash value.
Hashing creates a digital fingerprint of a file. A fundamental property of all hash functions is
that if two hashes (calculated using the same algorithm) are different, then the two inputs are
different in some way. On the other hand, matching hash values strongly suggests the equality
of the two inputs.
Computer forensics analysts often create different hash sets of known illicit images, hacker
tools, or non-compliant software to quickly isolate known "bad" files in evidence. Hash sets
can also be created to identify files whose contents are known to be of no interest, such as
operating system files and commonly used applications. Hash sets are distributed and shared
among users and agencies in multiple formats. These formats include NSRL, EnCase hash sets,
Bit9, and others.
Until recently, the MD5 hash calculation was the hash set standard to identify a file. Large hash
distribution sets, such as the NSRL set, are now distributed using the SHA-1 hash calculation.
EnCase uses an extensible format for hash sets that allows:
Hashing Features
EnCase hashing features include the following:
288 EnCase Forensic User Guide Version 8.04
l Hash libraries that can contain multiple hash sets. Each set can be enabled or disabled.
l Ability to create as many hash libraries or hash sets as needed.
l Ability to report every match, if a hash belongs to multiple hash sets in a library.
l Ability for each case to use a maximum of two different hash libraries at the same time.
Note: When using the 32-bit Examiner to edit a large number of hash sets, you may
see an error message stating "Not enough storage is available to process this
command." This is a limitation of the 32-bit Examiner. Guidance Software
recommends you use the 64-bit Examiner.
To import hash sets from another library into an existing hash library:
1. Click Tools > Manage Hash Library. The Manage Hash Library dialog displays.
You can then browse to a library or enter Hashkeeper identification data to import individual
hash sets. To create new hash sets for this library, see Creating a Hash Set below.
Once created, you can add to hash sets on a case by case basis. Adding new files as time goes
by saves time and effort in subsequent investigations.
Hash sets (which contain individual hash entries) are located within hash libraries. Creating a
hash set is a two step process. The first step is to create an empty hash set in a library. The
second step is to add information to it.
3. In the Manage Hash Library dialog, click New Hash Set. The Create Hash Set dialog dis-
plays
4. Enter a Hash Set Name, and enter information for Hash Set Category and Hash Set Tags.
o You can use the hash set category to identify the type of hash set. Although the most
common values are Known and Notable, you can specify any single value. You can use
the category to find or eliminate files.
o Hash set tags allow you to specify multiple identifiers for a hash set. As with hash set
categories, you can use hash set tags to find or eliminate files.
5. When you are prompted to add the new hash set, click OK, then click OK again. The new
hash set is added to the list of ash Sets in the Manage Hash Library dialog.
1. Add the device or evidence from which you want to generate a hash value to a case.
2. Hash the files on the device by using the hashing feature of the Evidence Processor or
Hash Individual Files from the Entry > Entries menu item.
3. Using the Tree and Table panes, check those entries whose hash values you want to add
to the hash set.
CHAPTER 9 Hashing Evidence 291
4. On the Evidence tab, under Entries view, click the Entries dropdown menu and select
Add to Hash Library. The Add to Hash Libraries dialog displays.
5. Using the Hash Library Type dropdown menu, choose the hash library to add the hash
items to.
6. Select the Primary or Secondary hash library (see below for information on setting the
Primary and Secondary libraries), or Other, if you need to place the item in a different lib-
rary.
7. After you have selected a library, select one or more previously created hash sets (by
checking their boxes) from the Existing Hash Sets dialog. If you need to create a new
hash set, right click in the Existing Hash Sets table and select New Hash Set. The New
Hash Set dialog displays.
8. In the Fields list, select the metadata fields you want to add to the hash library for the
selected items. Some fields are added by default; however, you can add other optional
fields. All fields added to the hash set are reported when a hash comparison matches a
particular hash set.
9. Click the Skip items with no MD5 or SHA1 checkbox to skip all blank items and allow the
import to proceed without manually locating and deselecting files with no hash values.
10. When you finish, click OK.
Note: Adding additional fields does not increase the comparison time, but does
increase the size of the library.
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4. In the Hash Library Type dropdown menu, choose the hash library (Primary, Secondary,
or Other) where you want to add results.
5. Select one or more previously created hash sets from the Existing Hash Sets list.
6. The Name, Logical Size, MD5, and SHA1 fields are included by default. Select any addi-
tional metadata fields you want to add to the hash library for the selected items from the
Fields list. All fields added to the hash set will be reported when a hash comparison
matches a particular hash set.
7. Click the Skip items with no MD5 or SHA1 checkbox to skip items with no MD5 or SHA1
available and allow the import to proceed without manually locating and deselecting files
with no hash values.
8. When you finish, click OK.
Note: Adding additional fields does not increase the comparison time, but it does
increase the size of the library.
CHAPTER 9 Hashing Evidence 293
1. On the home page, click Tools > Manage Hash Library > Open Hash Library.
2. Use the existing hash library, or click the browse button and select a different hash library
and click OK.
3. The Manage Hash Library dialog lists the hash sets in the hash library.
4. Click Query All. The Hash Library Query dialog displays.
5. Paste the value into the Hash Value field and click Query. Any matches display in the
Matching hash items table.
6. To obtain more detailed information about the matched hash item, click either Show
Metadata or Show Hash Sets.
Hash set names and associations with individual entries are collected in the device cache after
you set up primary and secondary hash libraries for a case and process evidence. The top
three hash set names are pulled from this cache and display in a column in the Table pane.
1. Set up primary and secondary hash libraries. See Creating a Hash Library on page 288.
2. Select the evidence files for which you want to view associated hash sets.
3. Process the evidence. See Processing Evidence on page 119.
Cache information is preserved until you make a change in the hash library. Reprocessing the
evidence updates the hash set associations in the device cache.
CHAPTER 9 Hashing Evidence 295
1. Select the evidence files for which you want to view updated hash set associations.
2. Select Process from the Evidence ribbon. The EnCase Processor Options dialog displays.
3. Click Change hash library on the toolbar to enable or disable hash libraries associated
with the current case.
4. Select or clear checkboxes in the Enable column to enable or disable hash sets from the
hash library.
1. From the home page, click Tools > Manage Hash Library.
2. In the Manage Hash Library dialog, click Manage Hash Items. The Viewing (Hash Set) dia-
log displays.
1. In the Viewing (Hash Set) dialog, check the boxes in the Hash Items column you want to
delete. This enables the Delete All Selected button.
2. Select the items you want to delete, then click Delete All Selected.
1. Click Tools > Manage Hash Library. The Manage Hash Library dialog displays.
2. Check the boxes next to the hash sets whose values you want to change.
3. Select Edit Selected from the Hash Sets menu bar. The Edit Selected dialog displays.
CHAPTER 9 Hashing Evidence 297
4. Select whether you want to change the existing category or tag for the hash sets, then
enter new value in the text box. Click the Hash Set Category checkbox or Hash Set Tags
checkbox and enter a new value in the corresponding text boxes.
5. Click Finish.
The latest version of NSRL RDS is available for download directly from the National Institute of
Standards and Technology in EnCase format via this link:
http://www.nsrl.nist.gov/Downloads.htm.
298 EnCase Forensic User Guide Version 8.04
l Check case information against the Project VIC hash library by:
o Downloading the hash library
o Importing the hash library into EnCase
o Applying the hash library to your case
o Performing hash analysis
4. Double click Primary or Secondary. In the Browse for Folder dialog, navigate to the Pro-
ject VIC hash library folder you created and click OK. The Existing hash sets area of the
Hash Libraries dialog populates with the Project VIC hash sets. Click OK.
5. A prompt displays, informing you that you will need to manually run a hash analysis to
update the cache. Click OK to proceed.
6. Click Yes.
7. Click OK to close the Hash Libraries dialog.
8. Perform a hash analysis (CRTL-SHIFT-H).
9. When processing is finished, the Refresh button in the upper right corner of the Evidence
Tab is enabled.
10. Click the Refresh button. The Tree view updates with the Project VIC hash library applied
to the relevant files. Matches display in the Hash Set Names column.
Overview 303
Overview
EnCase allows files, sections of file content belonging to different data types, and data
structures to be selected, annotated, and stored in a special set of folders. These marked data
items are bookmarks, and the folders where they are stored are bookmark folders.
EnCase stores bookmarks in .case files, and also stores metadata and content associated
with a bookmark in the actual bookmark.
Bookmarks and the organization of their folders are essential to creating a solid and
presentable body of case evidence. You can examine bookmarks closely for their value as case
evidence, and additionally, use the bookmark folders and their data items to create case
reports. For more information, see Generating Reports on page 391.
l An expanse of raw text within a file or document. The raw text is usually a portion of ASCII
or Unicode text, or a hexadecimal string.
l A data structure. Data structure bookmarks mark evidence items of particular data inter-
pretation types.
Note: If there is an allocated file associated with a deleted, overwritten file, both files
are bookmarked.
1. In the Evidence tab, go to the Table pane and select the file containing the content you
want to bookmark.
2. In the View pane, click the appropriate tab (Text or Hex).
3. Highlight the raw text you want to bookmark.
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4. On the menu bar, click Bookmark > Raw text or right click the highlighted text and click
Bookmark > Raw text.
5. The Raw Text dialog displays. Type some identifying text in the Comments box on the
Properties tab that makes it easy to identify the bookmarked content. If desired, you can
highlight a string, create a bookmark, and then highlight a separate string with a different
color and create it as a separate bookmark.
CHAPTER 10 Bookmarking Items 305
6. Click the Destination Folder tab to display the bookmark folder hierarchy for the current
case, then click the bookmark folder where you want to place this sweeping bookmark.
In the example below, the Highlighted Data subfolder is selected. Note that you can
always rename bookmark folders or move the bookmark later.
1. Select the evidence item of interest from the Table pane of the Evidence tab.
2. Examine the file content in the View pane by clicking the Text or Hex tab. As an example,
let's assume that characters displayed in the pane are not in an easily readable format.
Select the bytes of interest.
3. Click the Decode tab in the lower right pane.
l The Quick View decoder enables you to view common decode interpretations in
one screen.
o When populating the Quick View table, all bytes required to successfully inter-
pret the data are read.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, Quick View looks at the next three bytes to provide the decoded
interpretations.
l The View Types list displays specific decoded values, organized in a tree structure.
o With the exception of pictures, when viewing by Type, only the selected bytes
are interpreted.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, a decoded interpretation is not available.
306 EnCase Forensic User Guide Version 8.04
o EnCase Forensic attempts to decode pictures from the selected starting byte.
The bytes for the entire picture do not need to be selected.
4. Use the Quick View or the View Types lists to investigate the data. To investigate date/-
time data, expand the Dates folder.
5. For this example, the HFS Plus Date option yields a satisfactory interpretation of the
data.
6. To bookmark the data, click the Bookmark toolbar button. The Data Structure dialog dis-
plays.
7. In the Data Structure dialog, type text about the data structure bookmark in the Com-
ments box and click the Destination Folder tab.
8. In the Destination Folder box, click the folder where you want to store this data struc-
ture bookmark.
9. Click OK.
1. From the appropriate tab, select the file of interest in the Table pane by clicking its row. In
the example below, a .pst file is selected.
CHAPTER 10 Bookmarking Items 307
Note: You cannot use this bookmark selection with sweeping bookmarks.
1. In the Table pane, select two or more files. When selecting multiple files in the Table
pane, use the checkboxes beside the files.
2. On the toolbar, click Bookmark > Selected items
3. The Selected items dialog opens. Type some identifying text in the Comment box on the
Properties tab that describes the file. You can also use the browse button to view a list of
existing comments, and use one of those.
4. Click the Destination Folder tab to display the case's bookmark folder hierarchy, and
click the bookmark folder where you want to store the bookmarks.
5. Click OK.
308 EnCase Forensic User Guide Version 8.04
OVERVIEW
You can Bookmark all artifacts and items associated with a Case Analyzer report directly from
Case Analyzer.
BOOKMARKING PROCESS
Follow these steps to create a Bookmark in Case Analyzer.
5. Enter a name for the Bookmark or accept the default. The Bookmark name is the name of
the current report, by default.
6. Enter a comment or accept the default. Each comment includes information on the
source of the bookmarked data. The Comment text defaults to the text shown when you
click About for the current report.
7. The Destination Folder dialog displays.
8. Select a destination folder for the Bookmark or create a new folder. Click Next.
9. The Add Datamark dialog displays.
310 EnCase Forensic User Guide Version 8.04
10. Select a column to categorize the Bookmark. The Bookmark displays in this column in the
final report.
11. Click Finish. EnCase adds the new Bookmark to the case.
Table Bookmarks
You can select a table to bookmark. Highlight a table and select it as a Table bookmark in order
to save its metadata and store it in a bookmark folder. Table bookmarks are especially useful
for representing evidence data in reports.
Transcript Bookmarks
If the Transcript tab in the Viewer pane is active, you can bookmark transcript text.
The Transcript tab extracts text from a file containing mixtures of text and formatting or
graphic characters. The transcript view is useful for creating bookmarks inside files that are not
normally stored as plain text, such as Excel spreadsheets.
CHAPTER 10 Bookmarking Items 311
Notes Bookmarks
Notes differ from other bookmarks in that you use them with other bookmarks to annotate
report data. They do not mark distinct evidence items like other types of bookmarks. A notes
bookmark has a field reserved only for comment text that can hold up to 1000 characters.
4. Type a Name for the note bookmark, then type text in the Comment box or browse for a
list of previous comments. This is the bookmark text where the note is added.
5. Click OK.
To show the notes in their true order in the bookmark folder hierarchy, click Split Mode on the
Bookmark toolbar and select Traeble view.
Use the Report tab in the View pane to show how the note actually displays in reports, as
shown above.
Bookmark folders are organized according to a standard tree structure, with a folder named
"Bookmark" at the top the hierarchy. The various bookmark folders (and subfolders) are
beneath this node.
If you are not using the default bookmark folders, assign bookmark folder names that identify
their content or are meaningful to your case team. For example, you can organize the folders
by type of computer evidence, or by relevance to a particular part of the case.
Note: Bookmark folders are nonspecific in nature. Any default folder or folder you
create can hold any data type or content.
To display the set of default bookmark folders for the #Basic template, start a case and choose
the #Basic template.
Guidance Software recommends using the supplied labels for the bookmark folders to
organize the types of bookmarked content (Documents, Pictures, Email, and Internet
Artifacts). Although this folder organization is entirely flexible, bookmark folders are directly
linked to the Report template that is also included in the default templates. If a case grows to
where it needs more bookmark folders or a greater level of bookmark organization, you can
create new folders or modify the folder organization, but you may need to make changes to
the Report template.
1. In the Tree view of the Bookmark tab, click the Bookmark folder you want to delete.
2. Right click the folder and click Delete Folder.... A delete confirmation prompt displays.
3. Click Yes to delete the folder. Use caution, since deleting a bookmark folder also deletes
any bookmarked items in the folder.
Note: Deleting a bookmark folder also deletes any bookmarked items in the folder.
Editing Bookmarks
To edit a bookmark:
1. Click Edit... and modify the text in the Comments box of the Properties tab.
2. You can also click the browse button (...) in the dialog to view a list of bookmark com-
ments.
3. Select a comment from the list to replace the current comment.
4. Click OK.
Renaming Bookmarks
To rename a bookmark:
4. Right click the bookmark folder or the cell you want to rename.
5. Click Rename. The bookmark name is highlighted.
6. Enter a new name for the bookmark and click OK.
Decoding Data
You can see decoded interpretations of your evidence, when viewing it in text or hex format,
using the Decode tab in the lower right pane of the Evidence pane.
1. On the Text or Hex tabs in the View pane, select the bytes you want to decode.
2. Click the Decode tab in the lower right pane and select from the list of decoding options.
3. View the decoded interpretations of your evidence:
l The Quick View decoder enables you to view common decode interpretations in
one screen.
o When populating the Quick View table, all bytes required to successfully inter-
pret the data are read.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, Quick View looks at the next three bytes to provide the decoded
interpretations.
l The View Types list displays specific decoded values, organized in a tree structure.
o With the exception of pictures, when viewing by Type, only the selected bytes
are interpreted.
o For example, if one byte is selected, and four bytes are required to decode a
32-bit integer, a decoded interpretation is not available.
o EnCase Forensic attempts to decode pictures from the selected starting byte.
The bytes for the entire picture do not need to be selected.
l For example, if one byte is selected, and four bytes are required to decode a 32-bit
integer, Quick View looks at the next three bytes to provide the decoded
interpretations.
Text
The Text folder contains child objects for formatting which you can use when displaying
bookmarked content as text.
Pictures
The Pictures data types display data as images.
Integers
The Integers data types include these categories:
Dates
The Dates data types include these categories:
l DOS Date displays a packed 16-bit value that specifies the month, day, year, and time of
day an MS-DOS file was last written to.
l DOS Date u(GMT) displays a packed 16-bit value that specifies the time portion of the
DOS Date as GMT time.
l UNIX Date displays a Unix timestamp in seconds based on the standard Unix epoch of
01/01/1970 at 00:00:00 GMT.
l UNIX Date Big-endian displays a Unix timestamp in seconds based on the standard Unix
epoch of 01/01/1970 at 00:00:00 GMT, as Big-Endian integers.
l UNIX Text Date displays a Unix timestamp in seconds as text based on the standard Unix
epoch of 01/01/1970 at 00:00:00 GMT.
l HFS Date displays a numeric value on a Macintosh that specifies the month, day, year,
and time when the file was last written to.
l HFS Plus Date is an improved version of HFS Date. It displays a numeric value on a Macin-
tosh that specifies the month, day, year, and time when the file was last written to. HFS
Plus is also referred to as "Mac Extended."
CHAPTER 10 Bookmarking Items 319
l Windows Date/Time displays a numeric value on a Windows system that specifies the
month, day, year, and time when the file was last written to.
l Windows Date/Time (Localtime) displays a numeric value on a Windows system for the
local time specifying the month, day, year, and time when the file was last written to.
l OLE Date displays a date as a double-precision floating point value that counts the time
from 30 December 1899 00:00:00.
l Lotus Date displays a date from a Lotus Notes database file.
Windows
The Windows data types include these categories:
l Partition Entry displays a partition table entry from the Master Boot Record.
l DOS Directory Entry displays a DOS directory entry.
l Win95 Info File Record displays Recycle Bin details from Windows 9x INFO files.
l Win2000 Info File Record displays Recycle Bin details from Windows 2000+ INFO files.
l GUID displays a 128-bit globally unique identifier (GUID).
l UUID displays a 128-bit universally unique identifier (UUID).
l SID displays a Windows Security Identifier (SID).
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CHAPTER 11
TAGGING ITEMS
Overview 323
Overview
The EnCase tagging feature lets you mark evidence items for review. You define tags on a per
case basis; default tags can be part of a case template.
Any item that you can currently bookmark can also be tagged. You can search for tagged
items, view them on the Search Results tab, and view the tags associated with a particular
item in Evidence or Record view.
l You can create tags as part of a case or add them to a case template, then customize each
tag with specific colors and display text.
l You can edit saved tags: change their colors and text, hide specific tags from view, and
delete tags.
l You can directly manipulate tags on the EnCase user interface: modify the order in which
they display, delete them from the display, and so forth.
l You can build searches based on tags you have created and tag search results. You can
also combine tags with index and keyword search queries.
l You can sort the tag column to find items with multiple tags.
l Tags are persistent when you are working with entries and when you save and re-open a
case.
l Tags are local to a specific case (that is, you cannot create global tags).
l You can create up to 63 unique tags per case.
l Each item, entry, email, or artifact can have multiple tags.
Creating Tags
To create a tag:
5. Repeat the preceding two steps until you have created the set of tags you need. You can
always add, remove, and rename tags while working on a case.
CHAPTER 11 Tagging Items 325
Tagging Items
To tag an evidence item:
1. On the Evidence tab, display your evidence items. (You can also assign tags to Artifacts,
Bookmarks, and Results.)
2. Highlight or check the evidence item to which you want to assign a tag.
3. Display a list of available tags by clicking Tags > Show Tag Pane. A pane displays in the
lower right corner of the EnCase user interface. The pane contains a list of default and cus-
tom tags and the number of occurrences of each tag.
4. Check the tag that you want to assign to an evidence item.
5. The tag displays in the Tag column of the selected evidence item.
You can also tag an item by clicking its position in the Tag column:
1. Display a list of available tags by clicking the Tags tab from the lower right pane. The order
that the tags are shown in the table (top to bottom) corresponds to the order in which
they display in the Tag column (from left to right).
2. Click the space in item's Tag column where the tag would be displayed. The tag displays.
3. As an example, if you configured two tags:
o The left half of the Tag column is used to display the first tag.
o The right half of the Tag column is used to display the second tag.
4. Click the first half of the tag cell to display the item's first tag, and the second half of the
tag cell to display the item's second tag.
5. To remove a tag from displaying, click the tag.
SORTING TAGS
You can sort the entire tag column by individual tag. Clicking the tag name within the tag
column header sorts the column by the tag name. Also, clicking the narrow gray area around
the tag name, within the tag column, sorts the entire contents of the tag column.
In ascending order, items with a tag in the rightmost column will be sorted first. Items with a
tag in the second rightmost column will be sorted second.
In descending order, items with a tag in the leftmost column will be sorted first. items with a
tag in the second leftmost column will be sorted second.
l Hot keys are assigned to the first ten tags in the Tag database.
l The hot keys Alt-1 through Alt-9 and Alt-0 are assigned to the first ten tags.
l Remaining tags can be assigned via the second level menu: All Other Tags.
l The maximum number of tags allowed in a case is 63. Using the Manage Tags option, you
can create additional tags beyond the case limit of 63.
Click the Tags dropdown menu to view keyboard shortcuts for tags.
Hiding Tags
You can choose to hide tags in the Tag column or the Tag pane using the Manage Tag dialog.
You can also unhide a previously hidden tag in the same way. Hiding a tag prevents it from
being displayed without deleting the tag.
Deleting Tags
You can delete tags from the Manage Tags window. Deleting a tag removes the tag name from
the case and deletes all references to the tag in the tag database. This action cannot be
undone.
To delete a tag:
1. On the Evidence tab, click the Tags button. The Manage Tags window displays.
2. Check the row of the tag that you want to delete.
3. Click the Delete button on the Manage Tags toolbar.
Note: If the tag is assigned to at least one case item, a warning dialog displays with
the number of tags to be deleted. If the no items are tagged, no warning dialog
displays.
328 EnCase Forensic User Guide Version 8.04
1. Left click on a tag in the cell and hold the mouse button down.
2. Drag the tag to a new position in the cell and release the mouse button.
Overview 331
Maintenance 379
Troubleshooting 384
FAQs 386
330 EnCase Forensic User Guide Version 8.04
CHAPTER 12 Using EnCase Portable 331
Overview
EnCase Portable automates the collection of evidence from computers in the lab and in the
field. It is a self-contained application that runs on a removable USB device inserted into a
running machine.
EnCase Portable functionality is included in the full EnCase product. It can also be purchased
separately as a standalone product to create, manage, run, and analyze jobs.
l The Portable device contains and executes preconfigured jobs that collect evidence from
target machines.
l When using the standalone version of EnCase Portable, EnCase Portable is executed from
the security key.
l Evidence can be stored on the Portable device if desired. However, a separate Portable
storage device can be used to collect large amounts of evidence if necessary.
EnCase Portable can be run using an EnCase Portable security key, or on a prepared Portable
device. When EnCase Portable is run from a Portable security key, you can create collection
jobs directly on the device. When using Portable functionality from EnCase, you can create
collection jobs in EnCase and export them to either a Portable security key or a prepared
portable device.
Once the evidence is collected directly on the Portable device or the Portable storage device, it
can be analyzed in the field or imported back into EnCase to review the results. You can build
and generate reports that capture all or selected parts of the collected information.
1. Create your collection jobs in Portable Management. This can be done from EnCase or on
the Portable device itself.
2. If the jobs were created in EnCase, export the jobs to the Portable device.
3. Run the jobs from the Portable device.
4. Analyze the collected data.
5. If you own EnCase, import the evidence you have collected into EnCase.
6. Build and generate reports.
332 EnCase Forensic User Guide Version 8.04
If EnCase is installed, jobs are typically created in EnCase and exported to the Portable device.
You can also create and edit jobs directly from the Portable device. Once a job is created, you
can modify or copy it to create other jobs. Some jobs can be configured to triage the
information as it comes in, so you can choose exactly what information to collect.
Jobs use modules, which are configurable sets of instructions for how to look for certain kinds
of data, such as information found in running memory, certain types of files, etc. Modules also
define a specific set of data to be collected. You can configure the information collected by a
module by selecting a specific set of options for each module.
SYSTEM MODULES
l The System Info Parser module collects system artifacts related to user activity, network
SEARCH MODULES
l The Personal Information module collects information containing personal information.
This module searches all document, database, and Internet files and identifies Visa,
MasterCard, American Express, and Discover card numbers, as well as Social Security
numbers, phone numbers, and email addresses. Jobs created with this module enable
you to triage information as it is being collected.
l The Internet Artifacts module collects a history of visited websites, user cache, book-
From within the File Processor module, you can elect to find data using metadata,
keywords, or hash sets, or find picture data. You can also configure your own collection
sets using an entry conditions dialog. Jobs created with this module enable you to triage
information as it is being collected. You can then decide what files, if any, to collect.
CHAPTER 12 Using EnCase Portable 333
events logged into system logs, including application, system, and security logs.
l The Unix Login module parses the Unix system WTMP and UTMP files, which record all
login activities.
l The Linux Syslog Parser module collects and parses Linux system log files and their sys-
tem messages.
COLLECTION MODULES
l The Snapshot module collects a snapshot of pertinent machine information. Captured
information includes running processes, open ports, logged on users, device drives, Win-
dows services, network interfaces, and job information.
l The Acquisition module acquires drives and memory from target machines.
l The Screen Capture module preserves images of each open window on a running
machine.
Creating Jobs
You can create a job either from within EnCase or from the Portable device when in the field.
Modules are used to collect information about files and machines in specific ways. After
naming a job, you select modules and configure them to your needs. To set module options,
double click the module name. Most modules are collection modules that gather and collect
information into an evidence (.Ex01/.E01) or logical evidence (.Lx01/.L01) file.
Some modules (such as the File Processor module) provide you with the ability to review and
triage your information as it is being scanned on the target machine.
4. Text entered in the Description field (optional) is aligned with job names under Recent
Jobs in the Portable Home screen.
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5. Click Next to open the Module Selection dialog. This dialog shows module groupings in
the left pane and the current configuration options for the selected module in the right
pane.
6. Select one or more modules by checking the checkbox by the module's name.
7. When available, options for each module can be selected by double clicking the module
name. For more information, see documentation for the specific module.
8. Click Next to open the Compound File Options dialog.
The Compound File Options dialog provides options for whether compound file types
selected in the File Types box are mounted (unpacked) and scanned.
CHAPTER 12 Using EnCase Portable 335
If any option other than the first option is selected, you can select how to detect which
files to mount and select the specific file types to process:
o Do not mount does not perform any unpacking of compound files, so the files are pro-
cessed without unpacking any of the internal content.
o Mount - detect extension causes files with a matching extension to be mounted and
processed. No signature verification is conducted.
o Mount - detect signature results in a signature analysis being run on all files to
determine if they are a compound file of interest. Files with the correct signature are
then mounted and processed.
9. Click Next to open the Output File Options dialog. This dialog provides control over the
format of the collected evidence.
o File Format options determine the type of file to create. Lx01 format is an encrypted
logical evidence files. L01 format is a legacy unencrypted logical evidence file.
o Segment Size determines the size, in megabytes, of the individual segments of the
evidence file.
o Check Compression to compress the size of the EnCase evidence file.
o Use the Entry Hash dropdown to select the type of hash algorithm used for each file
system entry.
o The Encryption Keys box enables you to add multiple encryption keys for use in
encrypting Lx01 files. Evidence collected when triage is enabled cannot be encrypted.
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2. In the Select Jobs table, select the jobs you want to add to the Portable device.
3. In the Select Devices table, select the device you want to add the jobs to.
4. Click Add Jobs. The Adding Jobs status window displays the updating process.
5. When completed, click Finished.
CHAPTER 12 Using EnCase Portable 337
Modifying a Job
1. Select Tools > Portable Management and double click the job you want to modify. The
Edit: # Collect Document Files dialog displays.
2. The tabs display the previously selected settings. Modify the name, module selections,
module options, target options, and encryption options as desired and click OK.
Duplicating a Job
1. Select Tools > Portable Management.
2. Select the job to duplicate in the Select Jobs section and click Duplicate. The Copy Job dia-
log displays.
3. Enter a new name for the job and click OK. EnCase transfers all the settings from the first
job to the new job.
4. Edit the new job to modify its settings.
Finding Jobs
By default, jobs are stored on the Portable device in the \Jobs folder. Using Windows
Explorer, or another file management tool, copy or move the .enjob file to the desired location
on your local drive or other device.
If a job is not contained in the \Jobs folder you can find its location by finding and opening its
containing folder:
338 EnCase Forensic User Guide Version 8.04
1. Select Tools > Portable Management. The Portable Management dialog displays.
2. In the Select Jobs section, right click the job name you want to locate and select Open
Containing Folder.
3. A dialog displays the location of the file in the folder hierarchy.
4. By default, user-created jobs are stored in the \Documents\EnCase\Storage folder
created in the user profile folders of your EnCase installation. If you are using the stan-
dalone version of Portable, user-created jobs are stored in the \Jobs folder on the Port-
able device.
1. Select Tools > Portable Management. The Portable Management dialog displays.
2. In the Select Jobs section of the Jobs tab, click Import Old Jobs. The Browse For Folder
dialog displays. Navigate to the version of EnCase you are currently running.
3. Select the specific storage location of the jobs and click OK. The Importing Old Jobs dialog
displays.
CHAPTER 12 Using EnCase Portable 339
4. All .ini jobs are converted to the new .enjob format. When done, click Finished. The
imported jobs are displayed in Portable Management.
Deleting Jobs
o All portable devices that hold at least one target database are displayed, along with all
target databases present on each device.
o Clicking the device name in the left pane automatically selects all target databases
present on that device.
o After selecting at least one target database, the Delete Selected button becomes
enabled.
System Modules
System modules collect information about files and machines. Most of these modules contain
options that you can configure for your specific needs. To set module options, double click the
module name.
Most modules are collection modules that gather and collect information into an evidence
(.Ex01/.E01) or logical evidence (.Lx01/.L01) file.
Some modules (such as the File Processor module) let you review and triage your information
as it is being scanned on the target machine.
CHAPTER 12 Using EnCase Portable 341
The module works with both Linux and Windows operating systems, and displays different
data depending on the operating system of the collection target. The module also uses
different files to parse the data, depending on the system. For Windows systems, all data is
collected from the Windows registry. For Linux systems, the data is compiled from various
configuration files found throughout the file system.
l Ubuntu 8
l Fedora 8
The job summary displays results based on the options selected from the Standard and
Advanced tabs.
STANDARD OPTIONS
The Standard tab of the System Info Parser lets you choose from categories of data that can be
collected. These categories correspond to different data stores on the target machines,
depending on the operating system.
l Startup Routine (Linux only) retrieves information from supported Linux systems about
scripts that execute when the system starts and shuts down.
l User Activity (Linux only) retrieves information from supported Linux systems pertaining
to typed user commands. This information depends on what shell is being used.
l Operating System retrieves:
o The time zone of the computer.
o System startup mode information, such as the default place to save startup scripts.
o Login prompt and version information shown during startup.
o Boot manager information.
o Language settings.
l Hardware retrieves the hardware configuration of the computer as it was checked during
startup, including hardware adapters/devices, architecture information, and so forth.
l Software retrieves two types of software information:
o Cron jobs scheduled to run at particular times.
o All applications installed on the computer.
l Accounts/Users retrieves user and password information, including domain users who
have logged onto the machine.
l Network retrieves information about interfaces and their corresponding device names
and options, as well as the host name of the computer.
l Shared/Mapped Devices retrieves information about mapped or mounted network
shares and drives.
l USB Devices retrieves history of USB device use from the Registry.
l Network Shares retrieves "shellbag" keys which record what UNC paths a user visits.
ADVANCED OPTIONS
The Advanced tab lets you specify registry keys to collect from target machines running
Windows. You need to know the Windows version-specific locations of relevant data within
the registry before using this tab.
CHAPTER 12 Using EnCase Portable 343
l Link Files creates an output artifact for each Link file (usually *.lnk) found during
preprocessing. This selection adds Created, Accessed and Modified data properties plus
344 EnCase Forensic User Guide Version 8.04
the path to the file that is referenced by the link to each output artifact.
l Recycle Bin Files creates an output artifact for each item found in the file that holds
information about deleted files. This selection adds the path of the original file location as
the path data property to each output artifact.
l MFT Transactions creates an output artifact for each item in the Master File Table trans-
action log "$Log" file (which records all redo and undo information for each user file that
is updated). This selection adds Created, Written, Accessed, and Modified data properties
to each output artifact for these types of items.
l ShellBags creates an output artifact for registry keys that indicate size, view, icon and
folder position used within Windows Explorer.
Select Search Unallocated to enable a search of unallocated space for the Windows Artifacts.
Encryption
The Encryption module produces a single page report listing the encryption type of each drive
and volume on the target system. After jobs using this module are run, the report is available
as a Summary Report and as the Encryption Report in standard reports.
This module is used only on machines that are already running, and depends on core
encryption analysis. It does not work on evidence files.
Only supported encryption types are shown; do not assume that a device is not encrypted if
its encryption type is not displayed.
Search Modules
Search modules to find information about files and machines in specific ways. Most of these
modules contain options that you can configure. To set module options, double click the
module name.
Personal Information
The Personal Information module collects information about files containing personal
information. By default, this module searches all document, database, and Internet files and
identifies files containing the types of personal information listed below. Files are identified but
the information and the file itself are not collected. Reports show which files have personal
information content, and what type of content that is. This prevents potential abuse of this
kind of data.
CHAPTER 12 Using EnCase Portable 345
Jobs created with the Personal Information module let you triage the scanned data as it is
being gathered. You can stop a scan when you find the information you are seeking or
determine that the scan will not prove useful.
For more information, including the GREP expressions used, see FAQs on page 386.
GENERAL TAB
Select Entry condition and click Edit to specify or modify which conditions are used to search
for the personal information selected. By default, the entry condition is set to search only files
that match the document, database, Internet, or unknown file categories.
The Hit Threshold lets you ignore files with only a few hits. For example, if you set the
threshold to 5, only files containing five or more PII hits are collected. Any file with fewer than
five hits is ignored. The default is 1.
The Phone numbers options find information containing U.S. and Canadian formatted phone
numbers, with or without separators. You can select whether to search for numbers with or
without area codes.
The results section enables you to choose how you want to receive the results of your search:
l Generate Report allows jobs to run normally without triaging data as it is being collected.
l Triage displays data for review by the examiner, as it is being collected.
l Prompt when run lets you turn the Triage feature on or off during data acquisition.
l All detected numbers are subjected to validation to prevent random 16-digit numbers
from being identified.
l Credit card number validation is performed using the Luhn or Modulus/Mod 10
algorithm.
l Both card numbers with separators (1234-5678-9012) and without separators
(123456789012) are identified.
You can customize a credit card search by clicking New. The Credit Card Data dialog displays:
CHAPTER 12 Using EnCase Portable 347
l Customized credit cards are signified by a dot in the Can Edit column.
l Click Edit to modify a customized credit card.
l Click Delete to remove a customized credit card.
l Results are validated with the Luhn algorithm.
GOVERNMENT ID
The Government ID tab enables you to search for any type of government ID (not just Social
Security numbers) through the use of GREP expressions. This is especially useful in areas where
government issued IDs have different formats.
348 EnCase Forensic User Guide Version 8.04
The hits are indexed and searchable using the Government ID pattern query.
Social security numbers finds U.S. social security numbers, with or without separators.
Note: You cannot view or edit the default Social Security Number.
To add another type of ID, click New. The Government ID dialog displays.
l Enter a name in the Government ID box and a GREP expression in the Search Expression
(GREP) box.
l When done, click OK.
Internet Artifacts
The Internet Artifacts module collects and analyzes Internet usage data from a target machine.
The module assumes the target machine was used to access the Internet at least once.
This module has no configurable options. Selecting the module captures the following
information:
File Processor
The File Processor module is a multipurpose module that enables you to select from four types
of file processing, then choose how you want to handle the final results.
The File Processor module provides you with the option to view evidence as it is being
collected. You can stop a scan when you find the information you are seeking or determine
that the scan will not prove useful.
The four filter types available in the File Processor module include:
l Metadata processing specifies the types of files to be searched for, using a set of entry
conditions. See Metadata on the next page.
l Keyword provides a way to find information based on a list of entered keywords, and lets
you refine the search with an entry condition. This option allows GREP expressions, whole
word, and case sensitive searching. See Keyword on page 351.
l Hash searches for files by comparing their hash values to hash values found in either a
new or pre-existing hash set. This option lets you create a new hash set or use a pre-exist-
ing set, and also lets you refine the search with an entry condition. See Hash on
page 353.
l Picture searches for files identified with a file category of "picture." This option lets you
limit the number of files that are returned, and limit the minimum size of the pictures. In
addition, you can add entry conditions to further refine your search. See Picture on
page 354.
l Collect all automatically collects everything that is responsive and creates an evidence
file for further analysis. When you select this option, jobs that include this module auto-
matically complete the collection and save it as an evidence file.
350 EnCase Forensic User Guide Version 8.04
l Enable triage while collecting lets you review the evidence as it is being collected. This
lets you triage the information as it is being gathered. You can then review your inform-
ation in real time, specifically select the information you want to examine further, and
save that information as a logical evidence file (LEF).
l Collect File Contents copies the contents of files identified by the file processor into the
logical evidence file (LEF).
To configure the File Processor module, select one of the processing types, and choose one of
the ways to handle the results.
Click Next to display the options screen for the processing type selected.
METADATA
The File Processor module Metadata processing option collects specific types of files using
entry conditions. For example, you can set it to collect all types of images (.jpg, .png, .bmp,
etc.) or documents (.doc, .xls, .pdf, etc).
Click on Entry condition to create or edit entry conditions. Set conditions to specify exactly
which files your job collects. The default metadata condition will target all files if left
unmodified.
KEYWORD
The File Processor module Keyword finder processing option lets you create a list of keywords
for searching documents on a target machine. The Keyword finder module contains an Entry
Condition which targets searchable documents. See the Customization section for instructions
on viewing and modifying default conditions.
Note: This module searches the transcript of files supported by Oracle Outside In
viewer technology. This differs from the keyword searching in EnCase in that this
method locates keyword hits inside of files (such as .docx or .xlsx files) that would
not be found by a raw search of the file.
After clicking Next in the File Processor module, the Keyword options dialog displays:
IMPORTING KEYWORDS
To import a list of keywords that has been exported from EnCase, click Import. The Import
Keywords dialog displays.
Browse to the keywords file location, select a file, and click OK.
EDITING KEYWORDS
To edit a keyword in the Keyword Finder, select it in the options dialog and click Edit. The Edit
Keywords dialog displays:
EXPORTING KEYWORDS
To export the list of compiled keywords, click Export on the Keyword Finder dialog. The Export
Keywords dialog displays.
Enter a new filename and click OK. This keyword file can be used in EnCase.
CUSTOMIZATION
To specify which files the Keyword processes, click Entry Condition in the Keyword options
dialog to open a conditions dialog. By default, the entry condition restricts processing to files
where the category matches "Document."
CHAPTER 12 Using EnCase Portable 353
HASH
The Hash processing option in the File Processor module searches for files with a particular
hash value on the target machine. Hash values are stored in hash sets that can be identified by
a name and category. The Hash Finder module targets all files by default. You can customize
these default conditions.
Before you can use the Hash processing option, you must create hash sets for your current
case.
Hash sets can be added to the module from the following sources:
l A hash set created from a folder. When created this way, you can assign a name and cat-
egory to assign to the set.
l A hash .bin library available in EnCase:
o Existing .bin library files have a category if one was specified.
o The name of the hash set is the name of the .bin library file.
When the Hash processing option is used in a job, the hash sets are kept in their original
location and also copied to the EnCase Portable USB device.
After clicking Next in the File Processor module, the Hash options dialog displays.
354 EnCase Forensic User Guide Version 8.04
The hash sets displayed, if any, are taken from the hash library. You can select from an existing
hash set in this list, or create a new set. Click Refresh Set List to add all other available hash
sets to the list.
l Enter or browse to the folder containing the files you want to create a hash set from.
l The Hash set name is automatically populated using the name of the folder. You can
change the hash set name.
l Enter a category for this hash set (optional).
l Click OK. EnCase creates a .bin library file from the files in the selected folder, saves it to
the EnCase Hash Sets folder, and adds it to the Hash Finder options list.
CUSTOMIZATION
To further specify your results, click Entry Condition to open up a conditions dialog.
PICTURE
Use the Picture processing option in the File Processor module to search for pictures on a
target machine. This module contains an Entry condition which returns files that match the
picture file category in EnCase. See the Customization section for instructions on viewing and
modifying default conditions.
After clicking Next in the File Processor module, the following dialog displays:
CHAPTER 12 Using EnCase Portable 355
l To limit the number of pictures returned, clear the Display all pictures checkbox and
adjust the number in the Limit number of pictures option.
l The default is set to gather all pictures above 10KB in size. If you want to change the min-
imum size of the picture files returned, adjust the Minimum size of pictures option.
l You can select to find pictures either by file extension or by file signature.
o By extension finds all files by category, as determined by the file extension (for
example, .jpg, .bmp, or .png).
o When you select By file signature, EnCase Portable checks the file signature of an
entry to see if it is a picture. This collects pictures that have been renamed by changing
their file extensions.
o Prompt at collection time displays a dialog when you are running the job, which lets
you search by file extension or by file signature.
CUSTOMIZATION
To specify which files the Picture Finder processes, click Entry condition in the Picture Finder
options dialog to open a conditions dialog.
The Picture Finder module only returns files that match the file category of "picture" in EnCase.
Although additional options can be specified in the entry condition, this particular parameter
cannot be modified.
l Entry condition filters which files EnCase processes, based on their entry properties.
l EVT condition restricts individual events on properties parsed from an EVT file (Event ID,
Event Type, Source, etc.).
l EVTX condition restricts individual events on properties parsed from an EVTX file (Event
ID, Process ID, Thread ID, etc.).
To enable a condition, select its checkbox. Click Edit next to the condition type to modify the
condition.
Unix Login
The Unix Login module parses the Unix system WTMP and UTMP files, which record all login
activities. In the module analysis reports, the WTMP-UTMP Log Parser provides information
about machines, login types, and login messages.
File detection determines how the module detects authentic event files. By default, file
detection is performed by looking for event files with a proper extension, then verifying their
signature to prevent processing incorrect files. When checked, Process all files by signature
causes the module to determine event files based on their file signature only. Check this box to
detect event file logs that contain an incorrect extension.
To enable an entry condition, select its checkbox. Click Edit next to the conditions selected, to
modify the conditions that determine which files are processed.
On a Linux target, the \etc\syslog.conf file is parsed for paths that contain the system log
files.
On an Apple Macintosh target, the \private\etc\syslog.conf file is parsed for the paths
that contain the system long files.
Click Edit to modify the conditions that determine which event parameters are collected.
l Use Entry condition to create a condition that restricts which Linux syslog files are pro-
cessed.
l Use Log event condition to specify syslog conditions that can filter by host name, pro-
cess, message, and so on.
To enable an entry condition, select its checkbox. Click Edit next to the conditions selected to
modify the conditions that determine which files are processed.
Collection Modules
EnCase Portable uses two collection modules to collect information about files and machines
in specific ways.
Snapshot
The Snapshot module collects a snapshot of a machine at a given time, including the running
processes, open ports, network cards, login information, open files, and user information.
l Hash processes calculates hash values for the executable files that were run to create the
currently running processes.
l Get hidden processes identifies processes that have been hidden from the operating sys-
tem.
l Get DLLs retrieves and collects a list of currently loaded DLLs.
l Mark logged on user finds and marks which of the identified users are currently logged
on.
l Detect spoofed MAC detects if the MAC address for any of the network interfaces is
being set to a value other than the default value.
Acquisition
The Acquisition module acquires images of drives and memory from a target machine. When
using this module, ensure you have enough storage available to hold the evidence files this
process creates.
CHAPTER 12 Using EnCase Portable 359
ACQUIRE
l Acquire logical devices acquires all logical devices (lettered drives, such as C:).
l Acquire physical devices acquires all physical devices (numbered devices, such as 0, 1,
etc.).
l Acquire removable drives acquires all removable drives. A drive is identified as remov-
l Prompt at collection time displays a list of all devices (logical, physical, and memory)
when the job is run. Select any combination of these devices for acquisition.
Note: To automatically acquire more than one type of device, create separate jobs
for each operation. Because EnCase runs in memory, Guidance Software suggests
you capture memory first.
EVIDENCE FILE
l Format options determine the type of file to create.
l File segment size (MB) determines the size, in megabytes, of the individual segments of
the evidence file.
l Click Encryption Keys to open a dialog that enables you to add multiple encryption keys
for use in encrypting Ex01 files.
o New allows you to generate a new encryption key.
o Change Root Path enables you to specify a folder where EnCase encryption keys are
stored.
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l Block size (sectors) determines the block size of the contents where CRC values are com-
puted.
o The minimum value is 64 sectors.
o Larger block sizes generally enable faster acquisitions. However, if an evidence file
block becomes damaged, a larger amount of data will be lost.
l Use the Compression dropdown menu to determine whether to enable or disable the
compression of evidence files.
o Disabled does not compress evidence files.
o Enabled compresses evidence file size.
l Error granularity (sectors) determines how much of the block is zeroed out if an error is
encountered.
o Standard is the same value as the block size.
o Exhaustive sets granularity to one sector. This retains more data but takes more time.
VERIFICATION
l Acquisition MD5 calculates the MD5 file hash of the acquired files.
l Acquisition SHA1 calculates the SHA-1 file hash of the acquired files.
Before the job runs, a dialog displays listing the storage path, available drives, and a Verify
acquisition checkbox.
Check the Verify acquisition checkbox to verify the hash values of the acquired evidence files.
This adds time to the running of the job.
When completed, EnCase includes both the original and the verification hash values in analysis
tables and reports.
Screen Capture
The Screen Capture module preserves images of each open window on a running machine.
Images are saved in a logical evidence file.
Collecting Evidence
This section describes how to:
l Run jobs.
l View information as it is being collected.
l If EnCase is installed, copy evidence into EnCase from a Portable storage device.
l A correctly configured Portable device. See Installation and Configuration in the EnCase
Portable User's Guide.
l The jobs to be exported to the Portable device (see Creating a Portable Job on page 333
and Adding a Job to the Portable Device on page 336).
l The correct configuration of storage devices, based on a knowledge of approximately
how much data you are going to be collecting.
Before you begin, try to determine as accurately as possible how much evidence you will be
collecting.
l If collecting less than 2.5GB of data, use the Portable device to collect the evidence.
l If collecting more than 2.5GB of data, use another prepared USB storage device to collect
the evidence. If necessary, use the storage device with a USB hub.
In the Configure Case section, the Case Name and Examiner Name are pre-populated,
based on your case. You can edit them as desired. You can also optionally enter a
description of the evidence.
5. Select a job to execute under Recent Jobs or click Run Multiple Jobs in the Action sec-
tion.
6. You are prompted for additional information according to the job you selected. If you
opted to Run Multiple Jobs, Portable displays the Select Job to Run dialog. A status dia-
log displays.
o All modules used in the current job are listed.
o When running a job using the File Processor module with triage results selected,
EnCase updates the job status in real time while the job is executing. Clicking the
status link displays the results as they are gathered. See Viewing Results to Triage
Information on the facing page. At any point during the scanning process, click Stop
Scanning to stop the job. This saves all data scanned to that point and terminates the
job.
o When running a job using the Acquisition module with the option selected to be
prompted for acquisition choices when the job is run, a dialog displays showing a list
CHAPTER 12 Using EnCase Portable 363
of devices to acquire. Selecting Verify acquisition causes the job to verify the hash val-
ues of the acquired evidence files. This increases the amount of time required to com-
plete the job.
o When running a Picture Finder job using the File Processor module with the option
selected to be prompted for how to find pictures when the job is run, a dialog displays
asking whether to find pictures by extension or by file signature. Selecting to find pic-
tures by file signature enables the collection of images that have been renamed with a
different extension.
7. When a job is complete, or when you choose to stop scanning, a link to a summary dis-
plays in the Summary column for each module in the Status window. Click the link to
open the summary.
o To create a report from selected items in the summary, select the items to include and
click Add Selected to Report. See Creating a Report on page 371.
COLLECTING EVIDENCE
When you select to triage the results, you can review your information in real time, select the
information you want to examine further, and save it as a logical evidence file (LEF). Blue check
every document or file you want to save and then, when your job has stopped running, click
Collect Selected to LEF from the job status screen. All selected items are collected and saved
as a LEF. See Collecting Evidence from Triaged Results on page 370.
JOB ANALYSIS
After the job is completed, you can see this information again by clicking Analysis or Advanced
Analysis in the Action section of the Portable home screen.
Options for metadata processing are configured when the job is created using the File
Processor module.
While this type of file processing is running, you can view the progress screen by clicking the
link in the status column of the status dialog. A list of files matching your entry conditions
displays.
If the job has been configured to triage results, you can click any document name to view
document files in the document viewer.
Note: The document viewer does not work on non-document types of files (such as
images). Pictures should be scanned and triaged using the Picture Finder option.
CHAPTER 12 Using EnCase Portable 365
Options for Keyword Finder are configured when the job is created using the File Processor
module.
Note: The results returned by the Keyword Finder may appear to be significantly
different from the results returned when using the EnCase Evidence Processor. This
is because the EnCase Evidence Processor lists all hard link entries for a given file,
while the Keyword Finder detects that a given set of entries are all hard links to the
same file and lists only one from the set. Also, Keyword Finder searches transcripts
when available, whereas EnCase Evidence Processor performs only a raw search on
non-transcript files.
While this module is running, if the job has been configured to triage results, the progress
screen can be viewed by clicking the link in the status column of the status dialog.
l The keywords listed in the Keyword Name column are the keywords entered when the
job was created.
o The name for the keyword may be different from the keyword expression being used
to search. This is useful when the search expression is a GREP expression or in a foreign
language.
o The table is sorted in alphabetical order based on the Keyword Name.
l The number of documents found to contain at least one instance of the keyword is listed
in the Document Count column.
l The number of search hits for the keyword is listed in the Keyword Hits column.
l The Keyword Expression is the literal string used in the search.
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l Columns can be sorted by double clicking the column header. As in EnCase, shift clicking
on multiple columns creates multiple layers of sort orders.
The table shows the document name, the number of times the keyword was found within it,
the file size, and its path.
l Click Next or Previous to open up the next or previous document in the list, using the cur-
rent viewer.
l Click the checkbox next to Add to Collection to add this document to your collection of
data. This collection can be turned into a LEF from the status window when your analysis
is complete. See Collecting Evidence from Triaged Results on page 370.
l Fit to Page adjusts the text to better fit the frame of the dialog.
l You can toggle between either Full View mode, with each line numbered, or Compressed
View with just the lines of the document that contain keywords displayed. When in com-
pressed view, click Full View to switch to the full document. When in full view, click Com-
pressed View to show only the lines that have keyword hits.
l In Full View, use Next Hit and Previous Hit to jump to the next highlighted keyword in
the document.
l Clicking Find opens a dialog that lets you search for additional expressions. From here,
you can search for the expression within the current document, within the current doc-
ument from your current position to the end, or within the currently selected text.
CHAPTER 12 Using EnCase Portable 367
Note: You cannot use the Hash Finder unless your hash libraries are correctly set
up.
Options for Hash Finder are configured when the job is created using the File Processor
module.
While this module is running, you can view the progress in the Status tab.
If the ability to triage results was selected when configuring the job, you can click on the link in
the status column to open up a search results tab.
l Hash Library displays the name of the hash set library used in the module.
l Category is the category assigned to that library.
l The Document Found column displays the number of documents found to have hashes
that match those in the hash library.
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Clicking the hash library link opens up the document table, displaying all documents that
match the hash values in that library.
Options for Picture Finder are configured when the job is created using the File Processor
module.
While this module is running, the progress screen can be viewed by clicking the link in the
status column of the status dialog.
VIEWING
You can increase or decrease the size of your images, by changing the number of rows and
columns you are viewing.
To see fewer, larger pictures, decrease the number of columns by clicking Fewer Columns. To
see more, smaller pictures, increase the number of columns by clicking More Columns.
You can also increase or decrease the number of rows displayed by right clicking within the
gallery and selecting More Rows or Fewer Rows.
If an image is corrupt, or if an image type is not supported by EnCase, its thumbnail does not
display.
SORTING
Images are initially displayed in the order they are found.
EnCase Portable provides a quick sorting function that brings pictures in popular locations to
the top for efficient review. After the search has completed, click Add Sort to apply sort priority
to pictures located in the User folder(s), then removable media, and then the rest of the drive
(s). In addition, multiple images contained in a single folder are sorted by file size, from largest
to smallest.
Note: Images can be added to reports during collection, only. See the Analyzing and
Reporting on Data chapter for details.
When configured for triage, the results screen can be viewed by clicking the link in the status
column of the status dialog while a job is running.
l The personal information types listed in the Keyword Name column are the types of per-
sonal information specified by the Personal Information module.
l The number of documents found to contain at least one instance of the personal inform-
ation type is listed in the Document Count column.
l The number of search hits for the personal information type is listed in the Keyword Hits
column.
Clicking a personal information type opens a documents table for that information type.
The table also includes the document name, the number of times the personal information
type was found within it, the file size, and its path.
Note: The search hits for credit card numbers are not validated before appearing in
this table. Therefore, there may be a discrepancy between the number of hits shown
in the document viewer, and the number of actual, verified results.
Clicking the link opens a document viewer with keywords highlighted in yellow.
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l Click Next or Previous to open the next or previous document in the list, using the cur-
rent viewer.
l Click the checkbox next to Add to Collection to add this document to your collection of
data. This collection can be turned into a logical evidence file (LEF) from the status win-
dow when your analysis is complete. Even if no files are collected, the module can cap-
ture and save a complete report of relevant documents for later examination. See
Collecting Evidence from Triaged Results below.
l Fit to Page adjusts the text to better fit the frame of the dialog.
l You can toggle between either Full View mode with each line numbered, or Compressed
View with just the lines of the document that contain keywords displayed. When in com-
pressed view, click Full View to switch to the full document. When in full view, click Com-
pressed View to show the lines that have keyword hits only.
l In Full View, use Next Hit and Previous Hit to jump to the next highlighted keyword in
the document.
l Clicking Find opens a dialog that creates searches for additional expressions. From here,
you can search for the expression within the current document, within the current doc-
ument from your current position to the end, or within the currently selected text.
1. Drill down from the status window into the results for each module and select each file to
collect.
2. Return to the main status screen.
3. Click Collect Selected to LEF. All checked items are collected into a logical evidence file
(LEF) and stored with an .L01 extension in the \EnCase Portable Evidence\<Job Name>
folder on the storage device.
Copying Evidence
You can copy evidence easily from one location to another. This may be useful for moving
evidence from an older version to a new storage location.
To copy evidence:
1. In EnCase select EnScript > Portable Management. The Portable Management dialog dis-
plays.
2. Click the Evidence tab.
3. Select the evidence file(s) to copy.
CHAPTER 12 Using EnCase Portable 371
ANALYSIS REPORTS
Instead of showing views of artifacts collected, analysis reports attempt to indicate what
happened on the system. These reports interpret artifacts and may join together multiple
artifacts in a single report, such as Windows link files and Registry keys to show files accessed
on specific USB devices.
The Analysis and Advanced Analysis options create customized reports that show your data
organized in tables. You can create reports from within EnCase Portable or from Portable
Management in EnCase.
The reports compiled are available only as long as you have the application open. To preserve
your information, you can print or export it.
Creating a Report
You can create reports from the evidence you have collected.
1. From the EnCase Portable Home screen, select Analysis or Advanced Analysis. See the
discussion in the Overview section of this chapter to determine which is appropriate for
your reporting needs. In general, Advanced Analysis gives you many more elements to
choose from to build your report.
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3. Double click the analytics query group folder icons to display the analytics queries.
4. Click Save Selected in the table toolbar to save the queries. The Set Table Title dialog dis-
plays.
5. Enter the title you want for the table in your report and click OK.
6. Click Manage Saved Reports in the analytics query selector screen to display the tables
which have been added to your report. All tables are displayed in the Customize Report
dialog.
7. Continue using the analytics query selector screen to add additional query results to your
report. You can add as many tables as necessary to your report.
8. Click Unavailable Views to display the sets of analysis results that are not yet available,
given the collections still under examination. This list can be used as a checklist to assure
that the required data is collected.
Click View Report to preview your report. From the preview screen, you can also print
your report to maintain an artifactof this evidence.
CHAPTER 12 Using EnCase Portable 373
1. From an appropriate table in the analytics query selector screen, click Constraint.
2. The Constraint dialog displays, showing fields that are relevant to that specific table.
374 EnCase Forensic User Guide Version 8.04
3. Enter the information to include in the table in the appropriate text box. For example, to
see filenames that contain the word Cat only, enter Cat in the Filename text box.
o Only one value can be entered in each text box. For example, if you enter Cat and
Dog, to display information that contains both the words Cat and Dog, EnCase Port-
able takes the value literally and displays information that contains the entire phrase
Cat and Dog.
o If you enter values in multiple text boxes, EnCase Portable displays the information
that contains all specified values only.
o All non-string fields (such as IP addresses, numbers, hashes, or dates) look for exact
matches. For example, if you enter 80 for the local port, EnCase Portable looks for
port 80 only; port 8080 does not match the filter and will not be displayed.
4. Click OK. The table is displayed according to the restrictions entered. The current criteria
are shown in the bottom left status area of the Analytics Query Selector.
Note: To remove the restrictions, click Remove Constraint in the Analytics
Query Selector toolbar.
CHAPTER 12 Using EnCase Portable 375
2. Select a Find Pictures option and click Finish. Portable displays the Status tab.
3. After at least one file is found, click the link in the Status column. This can be done while
the job is running. Portable displays the Images tab.
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4. Select images to add to your report by clicking individual image check boxes.
5. Click Add Selected To Report. The Customize Report screen displays, listing the images
selected.
6. Select View Report. Your report now displays the images.
7. Print reports by selecting the menu at the upper right and choosing Print.
Images can be added to a report only while the # Triage Pictures job is running. However, if
you select Collect File Contents in the File Processor wizard, image data in the LEF can be
added to reports from EnCase.
Snapshot Reports
Snapshot Reports contain structured information on processes, open files, users, and ports.
Snapshot Reports can help you determine precise relationships between parent and children
processes, details about processes and their associated DLLs, and open ports and their
CHAPTER 12 Using EnCase Portable 377
associated processes and DLLs. Using Snapshot Reports, you can determine which process
instance spawned the process you are trying to identify. These reports allow you to see the
path, command line parameters, and DLL/EXE file information for specific running processes.
Clicking an entry in the Parent Process ID column, which contains process IDs for each parent
process instance, displays all running instances of the process. This filters the report to display
matching process IDs, only, which allows you to trace that process to its source. For example,
instead of displaying only the type of process, such as explorer.exe, clicking an entry in the
Parent Process ID column displays information on all instances of explorer.exe. Similarly,
clicking a number in the Children Processes column displays detailed information for all the
children processes associated with the process instance.
Snapshot Reports also display both port information and its relationships to process instances
and DLLs, so you can determine which DLLs are active as well as which process instance loaded
each DLL.
Some Snapshot Reports combine information from other reports to make the workflow more
efficient. Under Operating System > DLLs, the DLLs by Process Details Report combines all the
information in the DLLs Report and the Processes Report. Under Network, the Open Ports by
DLL Report combines all the information in the DLLs Report, the Processes Report, and the
Open Ports Report. Under Operating System > Processes, the Processes report combines all
the information in the DLLs Report and the Open Ports Report.
Each Snapshot Report also has an About option which shows details for each report.
DLLs by Process Details: Instance Name, Parent Process ID, Open Ports, and Children
Processes.
Open Ports by DLL: Instance Name, Parent Process ID, and Children Processes.
Processes: Instance Name, Parent Process ID, Open Ports, Children Processes, and DLL Count.
Instance Name is a descriptor for a specific instance of a process. An instance name is often the
same as a process name.
Children Processes are the processes that were spawned by a parent process. For example,
some malware spawns many other processes. Viewing a malware parent process shows how
many processes it created. This count is displayed as a link to the child processes.
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Open Ports are ports that have been opened by a process to communicate over the network.
These include both local and remote ports.
DLL (Dynamic-linked library) Counts are used by many programs to share code. Malware can
inject a malicious dll and a program will execute it without realizing it is malicious code. The DLL
Count is the number of dlls that a specific program is using.
Exporting a Report
You can run a report that shows comprehensive details of all the jobs and scans previously run
on the current Portable device.
o Using the Column options on the left, hide or show columns to suit your require-
ments.
Maintenance
The following section contains topics on portable device maintenance, including preparing
portable devices and storage, modifying EnCase portable device configuration, and preparing
additional USB storage devices.
1. Select Tools > Create Portable Device. The Portable Management screen displays.
380 EnCase Forensic User Guide Version 8.04
2. Select a device and click Configure Device. A status screen displays the updates to the
device as they are being executed.
3. When done, click Finished. The device is labeled with the currently installed version.
1. Select Tools > Portable Management. The Portable Management dialog displays.
CHAPTER 12 Using EnCase Portable 381
2. Select the drive to configure and click Configure Device. The Configure Device dialog dis-
plays.
o Allow Job Configuration at Runtime enables the user to create and edit jobs in the
field, using the Portable device. By default, this option is enabled.
o Display East Asian Characters enables the display of Unicode character sets, spe-
cifically for East Asian language support.
o NAS licensing enables the use of EnCase Portable without a separate security key.
Note: If there is a bullet in the Needs Upgrade column, the device needs to be
restored.
4. Select one or more devices and click Prepare. A dialog shows the status of the task. When
complete, this dialog confirms the creation of the EnCase Portable Evidence folder on the
storage device.
5. The Prepared column displays a dot when the process is complete.
CHAPTER 12 Using EnCase Portable 383
l EnCase Portable must be used on a target computer that has routable network access to
the NAS.
l The EnCase Portable EnLicense must be stored in at least one of the following places to
work with the NAS:
o In the \EnCase Portable\License folder on the examiner machine used to configure the
EnCase Portable NAS settings (default location).
o In the \EnCase Safe\License folder on the SAFE (recommended).
Guidance Software recommends storing the EnLicense on the SAFE so multiple machines can
be set up without a specific local licensing folder. If an EnLicense cannot be found in either of
these locations, Portable must have a physical security key.
1. Select Tools > Portable Management. The Portable Management dialog displays.
2. Select the drive to configure and click Configure Device. The Configure Device dialog dis-
plays.
3. Select the NAS checkbox, then click Options. The NAS Settings dialog displays.
o User Key Path specifies the location of the NAS key file.
o Server Key Path specifies the location of the SAFE public key file.
384 EnCase Forensic User Guide Version 8.04
o Server Address is the name or IP address of the Network Authentication Server. If you
are using a port other than 4445, provide the port with the address (for example,
192.168.1.34:5656).
4. Click OK. The prepared USB device can now run as a Portable device.
Troubleshooting
MY JOB HANGS.
Some jobs may take long periods of time to execute. If the progress bar is moving
occasionally, the job is still running.
Maximize EnCase and check the title at the top. If it displays EnCase Acquisition, the dongle
and/or license must be extended or replaced.
WHEN TRYING TO RESTORE PORTABLE I GET A MESSAGE THAT THE DEVICE IS IN USE.
If you are sure the Portable device is not in use, but consistently get a message that the device
is busy:
The sector size of the restore image and the destination drives must match exactly, or the
destination drive must be larger. If the destination drive is even a few sectors smaller than the
.E01 restore image, a warning dialog is displayed before the restore starts. If you choose to
continue, the restore process is shown as successful even though the target drive image is
truncated and data is potentially lost. Guidance Software recommends using a destination
drive that is at least 4GB in size.
You should go back through the restore process and make sure the EnCase Portable image has
been correctly restored to the physical storage device.
Next, make sure that you have the correct files in the correct locations.
File/Folder Name
sbAlgs folder [blank]
sbTokens folder
SbAdmDll.dll
SbComms.dll
SbDbMgr.dll
SbErrors.xml
SbFileObj.dll
SbGroupObj.dll
SbMachineObj.dll
SbUiLib.dll
SbUserObj.dll
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File/Folder Name
SbXferDb.dll
SafeBoot Tool\GetKey.xml
sbTokens\SbTokenPwd.dll
Also, the following files must be copied from your company's SafeBoot server and copied to
your local folder structure:
C:\Program
C:\Program
Files\EnCase8\Lib\SafeBoot
Files\SBAdmin\ALGS\<Algorithm>\SbAlg.dll
Technology\SafeBoot\sbAlgs
FAQs
HOW DO I UPGRADE MY ENCASE PORTABLE DEVICE?
In Portable Management, a bullet in the Needs Upgrade column indicates that the device
needs to be restored.
HOW DOES ENCASE PORTABLE DETERMINE WHAT DEVICE TO USE FOR STORAGE?
After a job finishes, files created from that collection are stored in a predefined location on a
configured EnCase Portable storage device. During initialization, EnCase Portable determines
the storage location by:
If the only device found is the Portable device, that device is used for storage.
CHAPTER 12 Using EnCase Portable 387
When a collection job is run using the File Processor module and the metadata processing
type, two LEFs are created. One of the LEFs contains the collected files and is designed to be
brought into EnCase so that you can process or view the collected files. The second LEF does
not contain any file data, but simply contains meta-information and metrics about the data
that was processed and collected. This LEF is not designed to be added to a case in EnCase, but
is used by EnCase to generate reports.
l Files that contain the actual evidence files that have been collected. These files have
either an .Lx01/.L01 or .Ex01/.E01 extension and can be mounted and used in EnCase.
They are stored during EnCase Portable collection in ..\EnCase Portable Evid-
ence\.
l Files that contain summary data about collected information and are used for analysis.
These files have an .L01 extension and contain metadata about the collected files. They
do not contain the actual evidence files themselves. These files are stored during EnCase
Portable collection in ..\EnCase Portable Evidence\ModuleEvidence.
Each specific target has its own logical evidence file (or LEF), with the name of the target
reflected in the name of the logical evidence file. If a target's LEF is already in the storage folder
when a new collection is started, you have the option to overwrite the previous data.
The Module Evidence and the File Evidence folders contain folders for each collection job that
has been run.
WHERE ARE EVIDENCE FILES STORED WHEN I IMPORT THEM INTO ENCASE?
LEF files created by EnCase Portable are imported by opening the Evidence tab in Portable
Management and selecting evidence to be copied to case folders. By default, the LEFs are
stored in the %\portable evidence path located in case paths for the open case. The LEFs
containing file data can be added directly into EnCase by selecting the checkbox option.
If you choose to add LEFs to EnCase directly from the storage folder, please note that when
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EnCase Portable collects data, it can collect files (such as when the File Collector module is
used) or it can collect parsed data (such as when the Internet Artifacts module is used). To
make it easier to conduct examinations, files are stored separately from parsed data. LEFs
containing file data can be identified by the words "Collected Files" in the name of the LEF. It is
only these LEFs that can be added to and examined with EnCase.
LEFs that contain parsed data are designed to be analyzed in Portable Management and do
not have Collected Files in the file name. If you attempt to add these files into EnCase, the
collected information will not be viewable.
WHAT FILES ARE COPIED TO THE ENCASE PORTABLE DEVICE DURING EXPORTING?
The following items are copied to the Portable device during the export process:
l EnCase.exe
Note: When a 64-bit version of EnCase is being used, the 32-bit version of EnCase
is copied to the EnCase Portable device.
WHEN USING THE FILE PROCESSOR MODULE AND THE METADATA PROCESSING
TYPE ON A RUNNING MACHINE, DOES ENCASE MOUNT LOGICAL OR PHYSICAL
DEVICES FOR ANALYSIS?
EnCase Portable mounts the logical device when used on a running machine.
CHAPTER 12 Using EnCase Portable 389
HOW ARE DAILY AND WEEKLY RECORDS FOR INTERNET EXPLORER HANDLED?
In the analysis table report, you do not see the history grouped into daily and weekly folders
as IE and EnCase. Instead, you start with high level domain visits and drill into the individual
entries by navigating from there.
MY NUMBERS SEEM WAY OFF. SHOULDN'T THE COLUMN BE CALLED HITS INSTEAD
OF VISITS?
Visits are pulled from the cache file directly, and to prevent confusion, the name is not
changed.
WHICH GREP EXPRESSIONS ARE BEING USED TO PERFORM CARD, E-MAIL, AND SSN
SEARCHES?
Visa-13 [4][#]{12,12}
Visa-16 [4][#][#][#][^#]?[#]{4,4}[^#]?[#]{4,4}[^#]?[#]{4,4}
MasterCard [5][1-5][#][#][^#]?[#]{4,4}[^#]?[#]{4,4}[^#]?[#]{4,4}
[6](([0][1][1])|([5][#][#]))[^#]?[#]{4,4}[^#]?[#]{4,4}
Discover
[^#]?[#]{4,4}
[a-z0-9\~\_\.\x2D]+@[a-z0-9\_\x2D]+\.[a-z0-9\_
Email
\x2D\.]+
SSN ###[\x2D]?##[\x2D]?####
Also note that the operating system runs entirely in memory (in a RAM drive); therefore,
changes made to the running environment do not affect the environment on disk.
CHAPTER 13
GENERATING REPORTS
Overview 393
Overview
The final phase of a forensic examination is reporting the findings, which should be well
organized and presented in a format that the target audience understands. EnCase adds
several enhancements to its reporting capabilities, including:
l Bookmark folders where references to specific items and notes are stored.
l Report templates that hold formatting, layout, and style information. A report template
links to bookmark folders to populate content into a report.
l Case information items, where you can define case-specific variables to be used through-
out the report.
l Documents
l Pictures
l Email
l Internet Artifacts
1. Select the content you want from any tab (for example, Entries, Artifacts, or Search Res-
ults) and click Bookmark on the tab toolbar.
2. From the dropdown menu, select the type of bookmark you want to create, enter a
name and optional comment, and click OK.
3. View your bookmarks in the Bookmarks tab.
Triage Report
The Triage report enables you to customize and quickly generate an investigation report.
This report creates a fully linked HTML report from bookmark folders you create. Each
bookmark folder is a separate report section linked together by a table of contents. Each
report section can have an associated custom format or be formatted automatically. Each
bookmarked item by default includes a separate item report including comprehensive data for
that item.
You can customize this report with your own logo, and add external links within the report. All
customization can be done using an HTML editor.
When done, this report can easily be distributed on a CD or USB drive and is compatible with
most browsers. This enables evidence to be easily shared across teams so that the most
relevant information can be discovered and acted upon quickly.
To share your report, navigate to its export location and copy the Triage Report folder,
index.html, and Triage.Report.html files to a USB drive or CD.
This reporting option can be accessed on the case home page under the Report header. It is
also available in both the Full Investigation and Preview/Triage Pathways.
CHAPTER 13 Generating Reports 395
Main screen
EXPORT LOCATION
Using the browse button, select the folder that the completed HTML report will be placed into.
This folder must exist on the system.
OPEN REPORT
When selected, automatically loads the report in the default browser.
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ADDITIONAL LINKS
This section enables the examiner to include additional links in the left pane of the completed
report. By default, it includes:
l The Case Information link which draws the data from case information items tab in
EnCase.
l The logo item which is used to hold the location for a custom logo.
The Name column shows the text that will be placed on the left pane for the link.
The Link column is used to designate the file path of the file to be linked.
If AutoCopy is selected, the linked file will be copied automatically into the export path for the
Triage report. This can only be used if the linked file is a single file (i.e. PDF or Word doc, Excel
spreadsheet). If the AutoCopy is not selected, you must copy the file or files into the export
location before setting the Link field. For example, if you are trying to link in a HTML report
which consists of multiple files, the files will have to be manually copied into the export
location.
BOOKMARK FOLDERS
The Bookmark Folders table shows all bookmark folders contained in the current case.
Selected folders are included in the Triage report when the report is created.
The Format field designates what information is included in that section of the report. The
format can be changed by clicking Auto and selecting a different format form the popup box.
In the popup:
l The Auto format selection attempts to use the most appropriate data for each of the
bookmarked items.
l Selecting External Link allows you to set the link on the left side of the screen to an altern-
ate file. If External Link is selected, that report section will not be created. You must manu-
ally copy the linked file(s) to the export location before the link is created.
The NoExport checkbox stops the exporting of the bookmarked files for that section of the
report. Individual files and bookmarks can also be prevented from being exported or included
in the report by using the No Export and No Report options from the Bookmarks tab.
CHAPTER 13 Generating Reports 397
The No TOC (No table of contents) checkbox removes that section of the report from the table
of contents, but the section is still created and a link is created in the parent report section.
The Include in Parent checkbox includes the selected report section within the parent report
section. This can be used to create a single report section based on different formats. If you
select Include in Parent on all bookmark folders, the report will be displayed in a flat form. The
HTML links on the left side of the final report will jump the viewer to the respective sections.
Click Make Single Bookmark Report on the menu bar to recreate only the current report
section. This was designed so you would not have to recreate the entire report when only one
section has been changed. This will not recreate the table of contents.
Options
The options button provides you with ways to change the behavior of the Triage report.
398 EnCase Forensic User Guide Version 8.04
TEMPLATE LIST
The Template List displays the list of default formats and custom formats available. The Auto
format automatically selects the default format depending on the bookmarked item type.
Default formats can be changed but if they are deleted they will be recreated the next time the
Triage report is run.
FIELD DEFINITIONS
Field definitions designate what information is included in the report section for each item.
REPORT TITLE
Enables you to modify the report title shown in the browser when the report is displayed.
HIDE PREVIEW
When selected, hide the preview pane in the main window.
REPORT FILENAME
Enter the filename for the main HTML page. An identical INDEX.HTML is also created.
Report Formatting
l * = default
TAGS
l FIELD= property name. (the word FIELD is not needed) Multiple fields can be place in a
Name property.
l LINK=*AUTO, NONE, FILE,PDF,REPORT,REPORT_HTML,REPORT_PDF, FOLDER
l REPORT,PRINT, etc...
Besides the default templates, you can define your own custom reports and save them as part
of a case template. For more information, see Using a Case Template to Create a Case on
page 75.
l Report sections: groups of similar information and formatting that provide the ability to
organize your report.
l Report formatting: page layout, section design, and text styles.
l Report elements: collections of bookmarks. Bookmarks are a key element of the report
structure. You do not embed bookmarks into a report template, but embed a reference
to the contents of a bookmark folder.
To display the template, click Report Templates on the case Home page.
1. Highlight the row above the new element you want to add. Right click and select New
from the dropdown menu.
2. The New Report Template dialog opens.
3. Enter a Name.
4. Select a Type (Section or Report).
5. If you want to customize Format styles, check the appropriate boxes, or leave the boxes
clear to use the default styles.
6. Click OK. The new template component displays below the row you highlighted.
Report templates follow a hierarchical tree to simplify formatting. Report sections inherit
formatting options from above so that changes to formatting only need to be made in one
place.
l Section Name: Used for organizational reference in the template only and does not pop-
ulate the report.
l Paper: Includes orientation and size.
l Margins: Set values for top, bottom, left, and right margins.
l Header/Footer: Specifies a header and/or footer.
l Data Formats: Specifies how a bookmark displays, including style and content.
l Section Body Text: Specifies the layout and content of each section in the Body Text.
l Show Tab: Determines if this report or section displays in the View Report dropdown
menu.
l Excluded: Provides the ability to exclude part of a report.
MARGINS
1. Right click the Margins column, then click Edit in the dropdown menu. The Margins dia-
log opens.
2. Enter the margins you want in inches. By default, the top margin is 1 inch, the left margin
is 0.75 inches, and the right and bottom margins are 0.5 inches.
All reports in EnCase obtain their paper settings from the Windows operating system.
Windows stores paper size in the Default Printer settings, so unless a specific paper size is
defined in a report template (Paper option), EnCase uses the paper size indicated there.
404 EnCase Forensic User Guide Version 8.04
When reports are generated, margins are set for the indicated paper size and the report is
rendered in that composition. Users should utilize the ability to set tab stops relative to a
specific margin (described above) to ensure that tab stops also scale properly with the different
paper variations. Report templates supplied with EnCase are configured in this manner.
1. Right click the Header or Footer column, then click Edit in the dropdown menu. The
appropriate dialog opens.
2. Formatting options (Document, Styles, Case Info Items, etc.) display at the top of the dia-
log.
Report Styles
As in Microsoft Word, you use styles to set text formatting options. EnCase comes with many
default styles to use in report templates, and you can also create your own styles. To override
a default style, create a user style with the same name.
o Double click Font to open the Font dialog, where you can specify:
l Font face
l Font style (Regular, Italic, Bold, Bold Italic)
l Size
l Effects (Strikeout, Underline)
l Color
o Double click Text Foreground or Text Background to open the Color dialog, where
you can select a default color or specify a custom color.
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6. To set a border, click the Border button. Set the position, size and color of the border
lines you wish to incorporate.
7. To set tab stops within the style, click the Tabs button. Right click in the Tabs dialog and
select New to create a new tab.
o In the Alignment box, choose how you want the text to align relative to the tab.
Choices are Left (left side of the text block is aligned with the tab stop), Center (text is
centered in relation to the tab) or Right (right side of the text block is aligned with the
tab stop).
o Set the Position for the tab stop in Inches.
o In the Relative box, set the margin that the tab stop should be relative to. Choose Left
to position the tab stop a set distance to the right of the left margin, choose Center to
position it a distance from the center point between the margins, or choose Right to
position it a set distance to the left of the right margin.
Note: The ability to set the relative position of the tab enables users to create a
report template that you can use with various paper sizes (that is, letter, landscape,
A4, etc.) and various orientations (portrait or landscape) without having to reset the
margins for the various page widths. Default templates supplied with EnCase are
configured in this manner so they can be used in different locales without requiring
significant modifications.
8. When you finish, click OK. The new style and its attributes display in the User Styles list.
You can customize reports by specifying which fields to add to the report template. You can
choose to include the value in the field as well as the name of the field. Then, when you
generate a report, EnCase includes both specified fields and the content with which they are
populated, in the specified area of the report.
All entry, artifact and item (bookmark) fields can be added to report templates. Multi-value
fields, such as file extents and permissions, have two options for inclusion: cell and table.
Adding the cell data displays the value of the field as displayed within the Entry table view.
Adding the table data displays the value of the field as displayed in the Details tab.
Inserting a Picture
1. Right click an item in the tree where you want to insert a picture, then click Edit in the
dropdown menu.
2. The Edit dialog displays. Select the Body Text tab, then place your cursor where you want
to insert the picture in the Report Object Code.
3. Click Picture.
4. The Picture dialog displays. In the Picture dialog, browse to the file you want to insert,
specify a size (width and height in inches), then click OK.
Inserting a Table
1. Right click an item in the tree where you want to insert a table, then click Edit in the drop-
down menu.
2. The Edit dialog displays. Select the Body Text tab, then place your cursor where you want
to insert the table into the Report Object Code.
3. Click Add Table.
4. Make a selection from the dropdown list. The dialog for the item you selected opens. The
example below shows the Evidence dialog.
o On the Columns tab, click the checkboxes for the columns you want to display.
o On the View Options tab, select the checkboxes for the visual elements you want
to display. The tabs and options vary depending on the selection you make from
the Add Table dropdown menu in step 3.
Excluded Checkbox
Depending on your target audience, you may want to exclude parts of a report. For example,
an investigator may need to see actual pictures in a report, while another reader does not. You
can customize content by clicking the checkboxes in the Excluded column for elements you
want to exclude.
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l Document
l Styles
l Case Info Items
l Case
l Bookmark Folder
l Add Table
l Picture
l Language
l Text
To test if the code is well-formed, click Compile. To return to the last compilable code, click
Revert.
Note: Unless you have experience writing and editing code, Guidance Software
recommends using default code in the report templates.
CHAPTER 13 Generating Reports 409
The following examples assume that a bookmark folder structure exists and items have been
added to the bookmark folders. The examples include both menu based customization and
the use of ROC to modify reports.
You can modify this from the dropdown menus available to add Accessed, Created, and
Written Times below the Image.
style("Image") {
image(width=2880, height=2880) par
fieldname(field=Accessed) tab cell(field=Accessed) par
fieldname(field=Created) tab cell(field=Created) par
fieldname(field=Written) tab cell(field=Written) par
You can see these changes in the View pane in the Report tab.
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2. Open Report Templates from the EnCase Home screen or select View > Report Tem-
plates. Since the item to bookmark is in the Documents folder, this example shows how
to edit the Documents Report Section to include the Item Path.
CHAPTER 13 Generating Reports 411
3. In the Edit Documents window, select the Formats tab. Select Notable File > Edit. Make
sure the blinking cursor is positioned correctly, as the Item Path Field is added here. This
example shows the blinking cursor after the fieldname(field=Accessed) tab
cell (field=Accessed) par statement.
4. Drill down in the Item Field menu and select Item Path. fieldname(field-
d=ItemPath) tab cell(field=ItemPath) displays on the last line. Adding par
adds a line break in the report.
5. Click OK to exit Report Templates.
6. View your report. The Item Paths are added to the Document section of the report.
412 EnCase Forensic User Guide Version 8.04
4. Drill down in the Item Field menu and select Item Path. fieldname(field-
d=ItemPath) tab cell(field=ItemPath) displays on the last line. Adding par
adds a line break in the report.
5. Click OK to exit Report Templates.
CHAPTER 13 Generating Reports 413
6. View the report. The Item Paths are added to the Internet Artifact section of the report.
Other than defining the specific report section to modify, the only difference in adding the
Item Path field to the report is the category to be formatted. When adding Item Path to
documents, the format category Notable File is being modified. When adding Item Path to
Internet Artifacts, the format category Record is modified.
2. After bookmarking your entry, open the Bookmarks tab and locate the file. Add com-
ments to your files by editing the Comment field. The comments made here are dis-
played in your report.
3. Click the Report Templates tab from the home page or select View > Report Templates.
Since the item to bookmark is in the Email folder, edit the Email report section to include
Comments.
CHAPTER 13 Generating Reports 415
4. In the Edit Emails window, select the Formats tab. Select Email > Edit. Make sure the
cursor is positioned correctly, as the Comment field is added here. In this example, the
cursor is positioned after the email () par statement.
5. Drill down in the Item Field menu and select Comment. fieldname(field=Comment)
tab cell(field=Comment) displays on the last line. Adding par adds a vertical line
spacing on the report.
6. Click OK to exit Report Templates.
416 EnCase Forensic User Guide Version 8.04
7. View your report. Comments are added to the Email section of the report.
Guidance Software recommends that if you want to modify a report template or create your
own, first refer to one of the supplied templates and read the examples in the following
sections to see how ROC is structured and used.
Layout Elements
The following is a complete list of all ROC layout elements. These elements are also available
from the menus in the Edit window.
Ele-
Definition and Usage
ment
par Inserts a line break.
Ele-
Definition and Usage
ment
tab Inserts a tab.
pagebre-
Inserts a page break.
ak
pagenu-
Inserts a page number.
mber
Example:
hline
hline(height=x)
text Example:
Example:
lang
lang(x)
Ele-
Definition and Usage
ment
Displays an image from a path on the filesys-
tem.
Example:
image(path-
="C:\\Use-
image ers\\user.name\\Pictures\\EnCase_
big.bmp", width=760, height=400)
Example:
hyper- hyperlink("http://www.link.com")
link { text("Hyperlink") }
Example:
Example:
list(path-
h="Examination\\Report\\Introduction",
options="RECURSIVE, SHOWFOLDERS")
options:
l RECURSIVE: Display all items within all subfolders
in that folder.
l SHOWFOLDERS: Display the folder name before
Example:
table(type=CaseInfo, options="SHOWTABLE,
SHOWBORDER", columns="Name,Value")
each item has one row, and the fields are dis-
played in columns.
l SHOWBORDER: Display a border on the table.
header row.
l SHOWICONS: Display the icon associated with
Example:
cell
Valid types for use in body text and formats:
LogRecord, Bookmark, Evidence, CaseInfo.
options:
l PAR: Add paragraph only if text exists.
Example:
options:
l PAR: Add paragraph only if text exists.
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Example:
email
email(fields="<comma-delimited list of
fields>")
image(width=1440, height=1440)
image
width: width of the image, in twips
Example:
filelink
filelink() { cell(field=Name) }
1. On the Bookmarks tab, click Reports, then click Add folder to report from the dropdown
menu.
2. The Add folder to report dialog displays.
3. Select an existing section, or create a new custom section. To create a new section, enter
a section name in the <New Section Name> area and click Add. The new section is created
as a child of the currently selected section or report.
4. Click Next. The second Add folder to report dialog displays. It enables you to apply com-
monly used formatting to the report. When you click a Report section formatting check-
box, the wizard generates Report Object Code automatically.
o Restart numbering restarts numbering at 1 in a new section, instead of continuing
numbering from a previous section.
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5. Click Preview to see how the formatting will display in the report.
6. To add metadata, click Customize metadata. The Customize metadata dialog displays.
o In the Metadata fields pane on the left, click the field you want to work with (Item
fields, Entry fields, Common email fields, Record fields).
o In the Name pane in the middle, click the name of a metadata type you want to add
to the report, then click the double right arrow button (>>) to add it to the Display
order list.
Note that as you add metadata items to the Display order list, the preview pane
updates dynamically to reflect your choices.
CHAPTER 13 Generating Reports 425
o To change the order, click the item in the Display order list you want to change,
then click the Up or Down button. Repeat as necessary to get the order you want.
o To remove an item from the Display order list, click it, then click the double left
arrow button (<<).
You can view the Report Object Code that the Report Template Wizard added to the template.
1. On the Bookmarks tab, click Reports > View Report, then click the report you want to
view.
2. The report displays. Click the Hide empty sections checkbox. Any empty sections no
longer display in the report.
CHAPTER 13 Generating Reports 427
1. In Report Templates view, check the part of the report where you want the bookmarks to
display, then click the Body Text tab in the lower pane.
4. In the Destination Folder tab, select the folder where you want the table to be saved and
enter a folder name.
5. In the Columns tab, click the checkboxes for the columns you want to display in the
table.
CHAPTER 13 Generating Reports 429
6. In the View Options tab, click the checkboxes for the options you want. Be sure to click
the Hyperlink to files checkbox.
7. Click OK. The bookmarks display as hyperlinks in the table in the report.
1. Right click, then click Save As from the dropdown menu. The Save As dialog displays.
2. For the Output Format, select RTF, HTML, or PDF, then click the Export items checkbox.
Note: The Export items checkbox is disabled for the other formats.
3. Accept the default path or enter another path. If you want to view the exported report
after saving, click the Open file checkbox.
4. Click OK. The hyperlinks display in the exported report.
1. In the Evidence tab, select the item you want to display as a hyperlink in the report.
2. In the lower pane, click the Report tab to display metadata.
3. Right click and select Save As from the dropdown menu. The Save As dialog displays.
4. Select the Output Format you want. The supported formats are RTF, HTML, and PDF.
430 EnCase Forensic User Guide Version 8.04
5. Click the Export items checkbox. If you want to view the report after saving, click the
Open file checkbox.
6. Accept the default path, or enter a path of your own, then click OK.
7. The hyperlink displays in the metadata report.
1. Go to Report Templates view. Select the part of the report where you want to add a
hyperlink, then click the Body Text tab in the lower pane to display the text.
2. Place the cursor where you want to insert the hyperlink, then click Hyperlink in the Docu-
ment dropdown menu.
3. A line of hyperlink code displays.
4. Replace http://www.link.com with the URL for your hyperlink. Replace Hyperlink with the
text you want to display for the hyperlink.
l Report name
l Examiner
CHAPTER 13 Generating Reports 431
l Grouping results
l All files or specified files
l Display fields
2. In the Report Title field, enter the name of the report. The default report title format is
[Case Name] - File Report.
3. In the Report Prepared By field, enter the name of the examiner. The default examiner
name is drawn from the specified examiner in Case Info.
4. On the left side of the dialog, specify how you want to group your report.
o File Path sorts files by the file system's location of each file, sorted according to Item
Path.
o File Size sorts files according to size in Kilobytes.
432 EnCase Forensic User Guide Version 8.04
o File Category sorts files alphabetically, according to file category. To sort by the three-
character file extension within a category, click the Sort by Extension checkbox.
5. On the right side of the dialog, specify whether to include all files, only files in the current
view, and/or files created within a specified range. To specify a creation date range:
o Select the checkbox for Only Files Created Between.
o Enter the Start Date directly, or click the calendar browser button.
o Enter the End Date directly, or click the calendar browser button.
6. At the bottom of the dialog, use the field selector to include/exclude and order the fields
for your report.
o In the Available fields box on the left, select any field you want to include in your
report and click the right arrow.
o In the Selected fields box on the right, select any field you want to exclude from your
report and click the left arrow.
7. To order the selected fields for your report, select each field and move it with the Up or
Down buttons.
8. Click OK. The File Report EnScript generates the file report, and it displays in the File
Report window.
Viewing a Report
To view a report:
1. In the Report Templates tab, click View Report from the tab toolbar. The dropdown
menu lists all reports that have the Show Tab option set.
2. Select the report you want to see. The report displays in the viewer.
To save a report, right click on the report and select Save As.
CHAPTER 13 Generating Reports 433
l TEXT
l RTF
l HTML
l XML
l PDF
Once you select the output format, specify a Path and optionally set the Open file option if
you want the file to open in the default application after saving.
Note: To edit a report in Microsoft Word, save the report in RTF format. The
EnCase RTF report is fully compatible with Microsoft Word.
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CHAPTER 14
SMARTPHONE SUPPORT
Overview 437
Overview
EnCase can acquire smartphones connected directly to the Examiner computer. Removable
Subscriber Identity Module (SIM) cards that securely store the identifying information of the
subscriber as well as telephone numbers, preferences, text messages, and other information,
can also be acquired.
Logical data acquisition is supported for the Android, iPhone, Windows Mobile, BlackBerry,
Palm, and Symbian devices. Data acquired from these devices are stored in a logical evidence
(.L01) file which can then be analyzed. For navigation and analysis purposes, the structure of all
.L01 files collected from any type of smartphone is always the same.
For some Palm, WinCE, and Android devices, there is additional support for physical memory
acquisition. For physical memory acquisitions, an evidence file (.E01) is created.
The smartphone acquisition dialog displays all supported smart phones, arranged by
manufacturer. Specific notes for each phone are detailed in the help pane at the top of the
dialog.
EnCase acquires SD cards in the same way as other mass storage devices, such as thumb
drives, by adding a local device. Using an SD card reader (not included), use the forensic
machine's USB port to acquire the data on the SD card.
The following table shows the platform/acquisition combinations supported using the latest
drivers:
Windows Palm
Android iOS Blackberry Symbian WebOS
Mobile OS
32
bit
ü ü ü ü ü ü ü
Windows
7 64
ü ü ü ü ü Ï ü
bit
32
bit
ü ü ü ü ü ü ü
Windows
Vista 64
ü ü ü ü ü Ï ü
bit
438 EnCase Forensic User Guide Version 8.04
At the end of an acquisition, you can generate a summary report. You can also use an existing
.L01 file to create reports. See Creating a Smartphone Report on page 453.
Android
2.0 - 3.0
(Honey- ü ü ü ü ü ü ü ü ü ü ü ü
comb)
1.1 - 1.6
(Donut)
ü ü ü Ï ü ü ü ü ü ü ü ü
iOS
3.0 - 6.0 ü Ï ü ü ü ü ü Ï ü ü ü ü
1.0 - 2.2 ü Ï ü ü ü ü Ï Ï ü ü ü ü
Windows Mobile
CHAPTER 14 Smartphone Support 439
5.0 - 6.5;
6.1 Pro - ü ü ü ü ü ü ü ü ü ü ü ü
6.5 Pro
Blackberry
4.1.0 - 6.0.0 ü Ï ü ü ü ü ü ü ü ü ü ü
Symbian
SymbianOS-
v9.3 ü Ï Ï ü ü ü ü Ï ü ü ü ü
(S60 v3.2)
Palm Garnet OS
5.0 ü ü ü ü ü ü ü ü ü ü ü ü
l Google Android 4.x - utilizes the backup framework available in 4.0 and later to obtain a
backup from a connected device and parse it.
l Android Backup - parses already existing Android backup files.
Note: Most devices using Android OS Version 4.0 and above must be rooted first,
before doing a physical acquisition.
EnCase analyzes Android physical evidence files (.E01) and produces logical evidence files (.L01)
containing common smartphone categories: contacts, messages, call logs, and calendars. The
result is a byte for byte copy of the device data partition and a navigable file/folder hierarchy.
However users must manually discover, research, and export high level logical data (for
example, contacts, messages, call logs, and calendars).
ANDROID BACKUP
EnCase can acquire Android backup data. Android Backup is used in two features:
EnCase parses Android Backup (*.ab) files. This is used when these files are either created
manually by the user from an examined device or found as evidence on a machine. To use this
feature select Evidence > Backup Files > Android Backup. If the backup is encrypted, EnCase
decrypts it if you supply the password.
This feature is available only for devices running Android OS versions 4 and above. This is an
alternative method for logical acquisition and complements the existing Android logical
acquisition. It is accessible via the Android OS 4.x option in the Devices section of the
Smartphone acquisition dialog. It uses a slightly different acquisition method. After starting
the acquisition, on the device screen you are prompted to press OK to start the backup
process.
CHAPTER 14 Smartphone Support 441
ANDROID
l Chrome Browser
l Dropbox
l Facebook
l GMail
l Google Docs
l Google Now
l Google+
l GTalk
l Twitter
l Yahoomail
IOS
l Apple Maps
l Google Maps
l Google Plus
Note: EnCase acquires SD cards in the same way as any other disk drive, by adding
a local device. Using an SD card reader (not included), use the forensic machine's
USB port to acquire the data on the SD card.
6. Perform any setup tasks required for the specific device, as indicated in the top help
pane.
CHAPTER 14 Smartphone Support 443
7. Select the data you want to acquire by selecting the checkboxes on the right.
o Selecting All Available Data acquires all items identified with a checkbox as well as any
additional data available from the specific device.
8. In the Output Path field, enter the file name for the acquisition.
o The default path is the case path.
o To change the path, click the browse button and navigate to the desired path.
9. Click Finish. The Acquisition in Progress status bar displays as the data on the device is
acquired.
10. When the acquisition is complete, the Evidence tab displays the new .L01 file.
To acquire all user data, perform a physical data acquisition; this produces a binary identical
copy of an Android phone's data storage.
Physical acquisition requires root-level access to the Android OS. If the physical acquisition
procedure fails to automatically obtain root access for a given device/OS combination, you
must manually research and apply the rooting procedure for that device/OS combination.
Note: Use extreme caution when manually rooting a device; performed incorrectly,
the process can alter or destroy the device's data and applications.
For Android physical acquisition, select the Perform Physical Acquisition checkbox.
The result is a byte for byte copy of the device data partition and a navigable file/folder
hierarchy. However users must manually discover, research, and export high level logical data
(for example, contacts, messages, call logs, and calendars).
The acquired logical evidence files have significantly more data from those acquired from a
device.
l sms
l mms
l email (default mail client)
l gmail
l contacts
l calendar
l Internet
l gtalk
To use this feature, in the Smartphone Acquisition dialog click Evidence > Physical Evidence
File > Android, then select an existing evidence file (Input File) and an Output Path.
Raw data HPFX images obtained by third party tools can be parsed.
To ensure Apple iOS devices are properly detected and can be successfully acquired, be sure to
couple the correct iOS version of the iPhone with its compatible iTunes version.
IPhones encrypted with iTunes cannot be acquired by EnCase on a machine which is not
matched to the encrypted iPhone.
After the SD card is installed with the correct data, you can use the SD card to acquire the
mobile device.
On some phones, the SD card autorun feature does not work. If you suspect your device is not
automatically running this program, you need to execute it manually.
If the Windows Mobile phone does not have an SD card reader, you can use the ActiveSync
program from Microsoft. A free download is available on the Microsoft.com website for
Windows Mobile.
1. Connect the phone to the computer with ActiveSync installed. You can connect directly
to the USB port of the computer.
2. The Active Sync Device Center starts automatically. Click Cancel to close the Pocket PC
Synch Setup Wizard. You can copy files without going through the entire setup process.
3. Either from Windows Explorer or using the ActiveSync interface, navigate to the phone's
file system.
4. On the computer's file system, copy NeutrinoCE.exe and GSI_cert.cab from \Mobile\In-
stall\WinMobile in the EnCase installation folder to a temporary folder of your choice on
the device.
5. Disconnect the phone.
6. Using the phone's file browser, navigate to the temporary folder where you copied the
EnCase files.
7. Click GSI_cert.cab to install the certificate on the phone.
8. Click NeutrinoCE.exe to install the software.
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9. Reconnect the phone to the forensic computer and acquire the phone following the
usual methodology.
After acquiring the evidence, uninstall the EnCase Smartphone Acquisition software from the
phone by repeating the first three steps and then deleting the temporary folder.
You can also perform a physical acquisition of a Windows Mobile device. Select the Perform
Physical Acquisition checkbox in the Acquire Smartphone dialog to create a physical image of
the entire device and create output as an .E01 file.
TROUBLESHOOTING
If the Windows Mobile device is accidentally unplugged during acquisition, you must reboot
the device before restarting the acquisition.
If the adapter is inserted correctly, the problem might be that the driver is not detecting the
EnCase SD card reader.
1. In the Windows Start menu, right click My Computer and select Manage.
2. In the Computer Management window, in the left tree, select Device Manager. The list of
hardware and devices displays in the right pane.
3. In the right pane, expand Universal Serial Bus controllers.
CHAPTER 14 Smartphone Support 447
4. If the EnCase SD card reader (listed as a USB Mass Storage Device) displays with a ques-
tion mark, it is not recognized. If it displays with the controller icon shown here, then it is
successfully recognized and some other problem exists.
5. If the question mark icon displays, right click USB Mass Storage Device and select
Update Driver. The Windows Hardware Update Wizard starts.
6. Complete the Windows Hardware Update Wizard to update the device driver.
When the process finishes, a message indicates that the hardware is detected, and the EnCase
SD card reader light is on.
Email document attachments are not comprehensible when viewed via the Transcript tab in
EnCase because the BlackBerry converts the attachments to a proprietary format.
Removing the SIM card may cause call log information to be deleted from some smartphones.
We recommend that you acquire the phone data first, before removing and acquiring the SIM
image.
Note: Refer to the smartphone owner's manual for information on how to remove
the SIM card.
448 EnCase Forensic User Guide Version 8.04
With the smartphone to be acquired powered off and disconnected from the forensic
computer, remove the SIM card from the phone and do the following:
1. With the SIM card reader disconnected from the forensic computer, put the SIM card
into the SIM card reader with the beveled edge of the card facing out.
2. With the SIM card in the SIM card reader, connect the SIM card reader to a USB port on
your forensic computer.
3. From the Add Evidence screen, choose Acquire Smartphone, and then select SIM Card
Reader.
Note: If the LEF created by acquiring the SIM card is less than 5KB in size, a system
warning asks if you want to delete it. This is because a threshold of 5KB is set in
EnCase; a LEF smaller than 5KB created in EnCase might be empty.
Disconnect the SIM card reader from the forensic computer and remove the SIM card from the
reader. With the smart phone powered off, return the SIM card to the phone.
Passwords are not required for an acquisition. However if the SIM is password protected and
you do not enter the correct password, not all of the data will be acquired.
Most SIM cards have two possible passwords or PINs, sometimes referred to as CHV1 (card
holder verification 1) and CHV2, or simply PIN 1 and PIN 2. In general, PIN 1 prevents access to
your phone so that when password protection or a PIN is enabled, your phone will prompt
you for the SIM PIN when the phone is powered on. Entering the wrong passwords or PIN1
value will prevent you from making or receiving calls. PIN 2 (which is available on select SIMs)
typically protects network settings, depending on the operator, such as call barring or fixed
dialing.
Both PINs contain four to eight digits and can be modified or disabled by the user. Typically
SIM PIN options can be adjusted in the security settings on the smartphone. Usually one
option enables the PIN(s), and another option changes the values of the PIN(s). Please refer to
the smartphone manufacturer user manual or website for directions on adjusting PIN values
for a specific phone.
CHAPTER 14 Smartphone Support 449
SIM PINs protect the card even when it is placed in another phone, so that the SIM card
cannot simply be moved to another phone and used without authentication. The SIM PINs are
different from smartphone passwords that may be set on a smartphone itself. Refer to the
smartphone manufacturer user manual or website for possible default PIN values.
1. Select the Apply PIN option and enter the password in the Password 1 field.
2. If a second password is required, enter the password in the Password 2 field.
3. Click Verify Password.
4. Repeat steps 1 - 3 if the password does not verify. You may attempt to enter the correct
password three times. Entering a PIN through the Acquire Smartphone wizard counts as
one password attempt.
5. After three incorrect SIM password attempts, the PIN is locked and requires a PIN Unlock-
ing Key (PUK), obtained from the SIM network provider.
You may need to provide the ID on the SIM (ICCID). The ICCID may be found in one of three
ways:
l The ICCID number is imprinted on the SIM along with the name of the network provider.
l To get the ICCID number, select the Acquire ICC Id# Only option instead of the Acquire
SIM Image option. This procedure writes the ICCID number into the Activity Log on the
Acquisition page.
l After adding the LEF to a case, you can locate the ICCID number on the Artifacts tab. Dis-
play the Common SIM Fields and select the Sim Iccid column if it is not already dis-
played.
For most smartphones, enter the eight-digit PUK code directly into the phone. Submitting the
correct PUK resets the PIN and the attempt counter. After selecting OK, you may be prompted
to enter a new four to eight digit PIN code. You may then be asked to re-enter your chosen PIN
code for verification. On other smartphone types, enter the PUK code as follows: **05*(PUK
Code)*(new PIN)*(new PIN)# [send].
Refer to the smartphone manufacturer user manual or website for instructions for your
phone.
EnCase acquires SD cards in the same way as other mass storage devices, such as thumb
drives, by adding a local device. Using an SD card reader (not included), use the forensic
machine's USB port to acquire data from the SD card.
A backup file path displays, allowing you to enter or browse to the location of the backup file
you want to acquire.
a. For the input file, browse to the Manifest.plist file from the iTunes device backup
folder.
b. Specify an output path for the evidence file.
Installing Drivers
When you connect a phone that you have not previously acquired, the Windows operating
system automatically looks for a suitable device driver for this hardware.
EnCase automatically installs some device drivers when they are needed for a particular
acquisition. But because of the frequent release of new phone models and drivers, you may
need to download the drivers from the manufacturer's website.
Although Guidance Software is consistently updating drivers, the drivers we ship are not
always able to be signed by Microsoft. If you see the following dialog, click Continue Anyway.
After the hardware drivers are recognized, the acquisition continues normally.
1. Open any smartphone .L01 or .E01 file in a case using the name you created when per-
forming the acquisition.
o Open the case.
o Select Browse Evidence.
o Select the file you wish to view.
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To add new files, select Add Evidence File from the Add Evidence menu, and browse
o
l Serial number
l Manufacturer information
l Firmware/Hardware information
CHAPTER 14 Smartphone Support 453
l IMSI number
l IMEI number
l Cell tower location
l Ringer volume
l Local Area Code (LAC)
l Cell ID (Cell tower ID)
l Network Codes
l Network Type
l Roaming
l Home
l None
l Memory Type
l Entry ID (message numbers)
l SMS Type
l SMSC Number
l Remote Number
An SMS Type is either terminated (received by the phone) or originated (sent from the phone).
An SMSC Number is the number of the last, not the source, wireless access number. This
number may be an intermediary number used by the carrier.
Contact data includes the EntryID and the speed dial number associated with the phone
number.
3. To specifically include tagged items, select Include Tags. The Edit Settings dialog displays
showing all available tags to include.
4. Select the tags you want to include, then click OK.
5. To specifically exclude tagged items, select Exclude Tags. The Edit Settings dialog displays
showing all available tags to exclude.
o The default is to exclude all tags in the list.
o Click Enabled to select individual tags.
o Select the tags you want to exclude, then click OK.
6. The Data Settings pane on the right displays a list of your current selections. When done,
click OK to generate the report.
7. The generated report displays in the Smartphone Report Builder window. Toolbars at the
top of the window provide reporting options.
o Select the checkboxes in the lower toolbar to display available data types.
o Image files with incorrect extensions can be viewed after they have been processed
using the Evidence Processor.
o Click the percentage control to expand or reduce the visible size of the report.
o Show Short Report (default) displays a summary report displaying selected data fields
only. Pictures are scaled to save space.
o Show Detailed Report displays a longer report displaying all fields for each data type.
Pictures are presented in a larger format.
o Print uses the standard EnCase print dialog for sending the report to your printer, or
creating a PDF file.
o Export uses the standard EnCase print dialog for creating and saving the report in
TEXT, RTF, or HTML file formats.
o Add Custom Notes lets you enter your own comments to sections of the report. See
Adding Custom Notes to the Smartphone Report below.
o View Single Category causes the checkboxes to become single option controls; when
View Single Category is checked, you can only select one checkbox at a time in the
lower toolbar.
o Export Location Data allows you to export data to a KML output file. See Exporting
Location Data on page Exporting Location Data on the facing page.
To save the Smartphone Report Builder, you must print or export it to a file. If you close
it before exporting or printing, you must generate the report again.
o In the Report section, select from the list of data elements to display your comment in
that section. All possible data elements display, even if the particular acquisition did
not contain this type of data.
o To place a comment before the data, enter it in the Note (section top) area. You can
have separate notes before and after the data, or include the same note in either
place, or both.
o Entering a comment in the Note (section bottom) area places the comment after the
data.
2. Click OK to write all comments to the report and close the dialog.
EnCase exports a single file per category, for each item of evidence included in the report. The
naming schema is $DeviceName$ - $category$.csv. For example, iPhone4 exports
sms.csv, or calls.csv.
The first line of the csv file contains the command sep=,. This bypasses the import dialog in
some versions of Excel. This command is not recognized by Excel alternatives such as
OpenOffice/LibreOffice Calc.
All strings that should be escaped (contact names, addresses, and phones) are escaped with
double quotes ( " ).
Click CSV Export on the upper toolbar in the Smartphone Report Builder to initiate the
process.
l You can export visited and bookmarked map locations and map routes for BlackBerry
and iPhone devices.
l You can export last known location and the location daemon logs for GPS/Radio data for
iPhone devices.
l You can export last known location and log cell tower IDs for GPS/Radio data for Android
devices.
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The amount and the format of the location data that can be acquired varies greatly for each
phone family. The .L01 files have slightly different structures with respect to location data
presentation.
1. In the Report Builder, click Export Location Data in the top toolbar. The KML Export dia-
log displays.
2. Enter or browse to an output folder and create a name for the output file.
3. Select the location data type you want to export.
4. Click OK. The location data is exported as a KML file.
5. Open the file in any geomapping application to view the location data.
CHAPTER 15
WORKING WITH NON-ENGLISH
LANGUAGES
Overview 459
Overview
This chapter describes how to use EnCase when working with evidence in languages other than
English.
The Unicode standard attempts to provide a unique encoding number for every character
regardless of platform, computer program, or language. Unicode encompasses a number of
encodings. In this document, Unicode refers to UTF-16 (Unicode 16-bit Transformation
Format). Currently more than 100 Unicode code pages are available. Because EnCase
applications support Unicode, investigators can search for and display Unicode characters, and
thus support more languages.
EnCase also supports code pages, which describe character encodings for a particular
languages or set of languages that use the same superset of characters. In some cases, it is
necessary to assign a code page to properly display the language. Thus, EnCase supports both
Unicode character sets that do not require a code page as well as legacy character encodings
(for example, ISO Latin, Arabic, and Chinese) that do require a specific code page to display
properly. You need to use a code page in EnCase only when your non-English document
contains a set of these legacy character mappings.
EnCase supports character codes other than 16-bit Unicode for working with non-Unicode,
non-English-language text.
l Changing the default Code Page. See Changing the Default Code Page on the next page.
l Adjusting the date format. See Setting the Date Format on page 461.
l Assigning a Unicode font. See Assigning a Unicode Font on page 461.
l Creating non-English language search terms.
l Bookmarking non-English language text.
l Viewing Unicode files. See Viewing Unicode Files on page 462.
l Viewing Non-Unicode files.
language text, browse through tables and trees in non-English text, etc.
l You can override global settings when viewing content in the Text or Hex tabs of the View
pane. For more information, see Changing Text Styles on page 206.
Global internationalization settings are located in the Options dialog. From the Global tab you
can configure EnCase to display non-English characters in status bars and tabs, dialogs, tables,
data views (including text, hex, transcripts), and in the EnScript script editor.
1. Click Tools > Options. In the Options dialog select the Global tab.
2. Click Change Code Page. The Code Page dialog displays.
CHAPTER 15 Working with Non-English Languages 461
o Unicode specifies little-endian Unicode. If UTF-7 or UTF-8 is used, select Other, not
Unicode.
o Unicode Big-endian specifies big-endian Unicode.
o Other lets you select a specific code page from the list.
o Select the appropriate option and click OK.
3. Change the font to Arial Unicode MS or another available Unicode font and click OK.
4. Repeat for each interface element that you want to configure.
5. Click OK. The interface elements you selected in the Fonts tab are now configured to dis-
play characters according to the non-English, Unicode character set. See Font Options on
page 39 for more information.
To properly display the characters in certain code pages, you should select a Unicode display
font.
Characters that are not supported by the font or code page display as a default character,
typically either a dot or a square. Modify this character when using text styles in the Text and
Hex tabs of the View pane.
By default, EnCase displays characters in ANSI (8-bit) format on the Text and Hex tabs in
Courier New font. Viewing Unicode files requires modifications to both the formatting and the
font. First, the file or document must be identified as Unicode. This is not always
straightforward.
Text files (.txt) containing Unicode usually begin with a Unicode hex signature \xFF\xFE.
However, word processor documents written in Unicode are not so easy to identify. Typically,
word processor applications have signatures specific to the document, making identification of
the file as Unicode more difficult.
You can change the code page from either the Text or Hex tabs in the View pane by clicking
Codepage. A list of the most recently used codepages displays.
1. To select a new codepage, click Codepages. The Code Pages dialog displays.
2. Select the desired Unicode-based text style. See Changing the Default Code Page on
page 460.
3. EnCase updates the text displayed in the Text or Hex tab to reflect the new encoding.
CHAPTER 15 Working with Non-English Languages 463
Text Styles
The display of non-English language content is controlled by both the type face of the content,
and the text style applied to the content. A text style applies various font attributes, including:
l Line wrapping
l Line length
l Replacement character
l Reading direction
l Font color
l Class of encoding
l Specific encoding
Text styles are global and can be applied to any case after they are defined. Apply text styles in
the Text and Hex tabs in the View pane. See Changing Text Styles on page 206.
These instructions are for Windows 7 and Windows 8. Configuring other Windows versions is
similar.
1. Click Start and type change keyboard in the search bar, or click Start > Control Panel
> Change keyboards or other input methods. The Keyboards and Languages tab of the
Region and Language dialog displays.
2. Click the Change keyboards button. The General tab of the Text Services and Input Lan-
guages dialog displays.
3. In Installed services, click Add. The Add Input Language dialog displays.
4. Click on the plus box next to the language you want to add, click the plus box next to Key-
board, and click the checkbox next to the language you want to add.
5. Click OK.
464 EnCase Forensic User Guide Version 8.04
The keyboard is now be mapped to the selected language. Repeat steps 3 and 4 for any
additional languages you want to add.
1. Click the two letter language code in the notification area of the Windows taskbar.
2. Keyboard mapping options display. Select the language you want to use.
1. From the Windows Desktop, click Start, type charmap into the search box, and press the
Enter key, or click Start > All Programs > Accessories > System Tools > Character Map.
The Character Map utility displays.
CHAPTER 15 Working with Non-English Languages 465
2. Click the desired character, then click Select to add the character to the Characters to
Copy box.
3. Repeat step 2 to add more characters.
4. Click Copy, then paste the characters where you want to use them.
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CHAPTER 16
USING LINEN
Overview 469
Overview
The LinEn™ utility is an acquisition tool for creating evidence files using a Linux "live"
CD/DVD that does not alter any potential evidence on the drives to be acquired. You run the
LinEn CD/DVD on a Linux operating system to perform drive-to-drive and crossover
acquisitions.
LinEn runs in 32-bit mode, independently of the Linux operating system to quickly acquire data
from a large set of devices.
Note: Because it is not practical to modify the settings of a live Linux distribution,
ensure that the live distribution does not automatically mount detected devices.
1. Using your EnCase application on the investigator's machine, click Tools > Creat Boot
Disk. The Choose Destination dialog of the Create Boot Disk wizard displays.
2. Click ISO Image, then click Next. The Formatting Options dialog of the Create Boot Disk
wizard displays.
3. Provide a path and filename to the ISO image you downloaded earlier, or click Alter Boot
Table, and click Next. The Copy Files dialog of the Create Boot Disk wizard displays.
4. Right click in the right pane of the Copy Files page, and click New. The file browser opens.
5. Enter or select the path to the LinEn executable, usually c:\program files\en-
case8\linen, click OK, then click Finish. The Creating ISO progress bar displays on the
Copy Files dialog. After the modified ISO file is created, the wizard closes.
6. Burn the ISO file onto a blank CD/DVD using the disk burning software of your choice.
You now have a boot disk to run Linux and LinEn while you acquire the subject Linux device.
Note: LinEn does not boot Windows 8 computers when UEFI Mode and Secure
Boot are enabled. The new UEFI (Windows 8 BIOS) has additional checks to prevent
malicious software from booting Windows 8 computers. Every operating system
requires a key. Linux cannot provide this, so it is not allowed to boot. You must
disable the UEFI to allow Linux to boot a Windows 8 computer.
470 EnCase Forensic User Guide Version 8.04
l SUSE 9.1
l Red Hat
l Knoppix
Note: Because of the dynamic nature of Linux distributions, Guidance Software
recommends that you validate your Linux environment before using it in the field.
This process describes an ideal setup that effectively runs the LinEn application in a forensically
sound manner.
To prevent inadvertent disk writes, you must make modifications to the operating system.
Linux has an autofs feature, installed by default, that automatically mounts and writes to any
medium attached to the computer. It is essential that you disable autofs to prevent automatic
mounting.
If you intend to use a LinEn boot disk, you must have a live distribution, such as Knoppix, to
create a boot disk. If you intend to run LinEn on an installed version of Linux on your examiner
machine, we recommend SUSE or Red Hat.
For the Linux distributions discussed in relation to LinEn, obtain a distribution from one of the
following:
l Drive-to-drive acquisitions
l Crossover cable acquisitions
Drive-to-drive acquisitions provide the means to safely preview and acquire devices without
using a hardware write blocker. Drive-to-drive acquisitions use either the subject machine or
the forensic machine to perform the acquisitions.
Crossover cable acquisitions require both a subject and forensic machine. This type of
acquisition also does not require a hardware write blocker. It may be desirable in situations
where physical access to the subject machine's internal media is difficult or not practical. This is
the recommended method for acquiring laptops and exotic RAID arrays. This method is slower
than a drive-to-drive acquisition because data is transferred over a network cable, making it
especially sensitive to the speed of the network cards housed in both machines.
472 EnCase Forensic User Guide Version 8.04
l IDE Cable
l USB Cable
l Firewire
l SATA
l SCSI
1. The forensic machine, running LinEn from the LinEn Boot Disk, connected to the subject
hard drive.
2. The forensic machine, booted to Linux and running LinEn, connected to the subject hard
drive.
3. The subject machine, running LinEn from the LinEn Boot Disk , connected to the target
hard drive.
CHAPTER 16 Using LinEn 473
Drive-to-Drive Acquisition
Before you begin, identify the subject drive to be acquired and the storage drive to hold the
acquired evidence file.
If the FAT32 storage partition to be acquired has not yet been mounted, do so.
Navigate to the folder where LinEn resides and enter ./linen in the console. The LinEn main
window displays.
1. Select the Load menu > Local Devices option to add a local device to the Device Window.
2. The Add Local Device dialog displays. Here you can add one or more devices to LinEn.
474 EnCase Forensic User Guide Version 8.04
The Add Local Device dialog contains a list of all devices, both full drives and partitions.
PATH
The Path option changes the directory scanned for devices. Selecting Path and pressing Enter
opens a dialog that changes the directory according to your input.
DEVICE LIST
For each device, the following information is displayed:
The columns displayed in the Add Local Device window can be scrolled using the scroll bar at
the bottom or the left and right arrow keys.
One device is currently highlighted with a black background. Pressing the arrow keys moves
the highlighted selection. Pressing the PageUp and PageDown keys moves the highlighted
selection by one page. Pressing the Space key selects a device. Choose Select All from the Edit
menu, or press Ctrl+A to select all devices.
After selecting one or more devices, select Close to add the devices to LinEn. No processing of
the devices, such as hashing, is done at this time.
CHAPTER 16 Using LinEn 475
Devices Window
At startup, the Devices window is empty. It is populated when you add devices. After being
populated, the Device Window displays.
The Devices Window contains the following information for each device that has been added.
l Name: Filename of the block device as it is seen in the /dev directory. The same name dis-
plays in EnCase.
l Label: Full path to the device.
l Sectors: Number of sectors for this device.
l Size: Size of the device in bytes.
l Status: Indicates if the device has been hashed or acquired. Values for this field are
Unknown, Running, Done, and Cancelled.
When a device is selected, its text displays on a black background. Selected devices can be
hashed, acquired, added, deleted or saved.
To remove the selected device, use the Delete option either from the menu, or by pressing the
Delete key. Note that this removes the device from LinEn only. No changes such as deleting
files or formatting are made to the actual device.
Acquiring a Device
The Acquire menu option begins acquisition of the currently highlighted device. As acquisition
begins, the Acquire Device dialog displays, with the following three tabs:
476 EnCase Forensic User Guide Version 8.04
l Location
l Format
l Advanced
After you set the parameters in the Acquire Device dialog and click OK, acquisition begins. A
thread is added to the Thread Monitor.
The Acquire Device dialog Location tab displays the following fields and options.
l Name: Generates the name of the file in the Output Path control. By default, the Name
field has the same value as the name in the Devices Table in the Device Window.
Changing this value changes the name of the file.
l Evidence Number: Stored in the evidence file as Evidence Number.
l Case Number: Stored in the evidence file as Case Number.
l Examiner Name: Stored in the evidence file as Examiner Name.
l Notes: Free text up to 32 characters. Stored in the evidence file.
l Output Path: Evidence File Path. Use to enter or browse to a different output path.
l Alternate Path: A semicolon delimited list of alternate paths, used to enter or browse to
an alternate path. The alternate path provides a secondary location for LinEn to use for
continuing to write segments of the evidence file if the location designated by the Output
Path does not have enough space to write the entire evidence file.
CHAPTER 16 Using LinEn 477
The Acquire Device dialog Format tab displays the following fields and options.
Evidence File Format: Specifies the evidence file format. The default evidence file extension
is Ex01. A legacy evidence file (a file using the format in versions of EnCase prior to Version
8) is E01. Note that selecting Legacy enables the Passwordbutton. Using a password in
EnCase legacy evidence files is optional. To use one, click Password to open a dialog to
enter and confirm a password. Keep a record of the password in a secure location. EnCase
does not have a password recovery tool.
l Verification Hash: Dropdown list for hashing algorithms includes the following selections:
o None: No check boxes are selected.
o MD5: Selects MD5.
o SHA-1: Selects SHA-1.
o MD5 and SHA-1: Both check boxes are selected.
The Acquire Device dialog Advanced tab displays the following fields and options.
Block Size (Sectors): (Minimum: 64, maximum: 1024). Higher block sizes allow slightly
faster acquisitions and create smaller evidence files. However, with large block sizes, when
evidence files are damaged, larger blocks of data are lost.
l Start Sector: Specifies the start sector (minimum: 0, maximum: maximum number of sec-
tors of the source).
l Stop Sector: Specifies the stop sector (minimum: 0, maximum: maximum number of sec-
tors of the source).
l Threadsbutton: Displays the Threads dialog.
CHAPTER 16 Using LinEn 479
o Reader Threads: Controls how many threads are reading from the source device,
enabled only if the file format is E01. (1-5 available; default is 0).
o Worker Threads: Controls data compression calculation, enabled for both EnCase
evidence file formats, E01 and Ex01. (1-20 available; default is 5).
If the device has not been acquired, the Name, Start Sector, and Stop Sector are populated
and all other fields are blank.
After acquiring begins, the Start time displays. When you select a device, if the device has
been acquired, the following information displays:
l Status: Acquiring (while the thread is running). Acquired (when the operation finishes).
l Start: Start time of the operation.
l Stop: Finish time of the operation.
l Time: Elapsed time of the operation.
l Start Sector: Start sector of the part of the device that is hashed. By default, if you hash
the full device, this value is 0.
l Stop Sector: Final sector of the part of the device that’s hashed. By default (if you hash
the full device), this is the maximum sector number.
l Verification MD5: MD5 hash of the part of the device that is hashed. This displays only
when you select MD5 in hash options.
l Verification SHA1: SHA1 hash of the part of the device that is hashed. This displays only
when you select SHA1 in hash options.
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If you acquire a device more than once, the display is cleared of old information, and displays
only new information.
If you try to hash a device that is currently being used in LinEn (for example, already hashing or
acquiring), a dialog asks if the current thread should be canceled. A new hashing thread for the
same device is created only when the current thread is not running.
The file name is automatically generated and cannot be changed. For example, acquisition
information for a device with the name "hdd1" is saved in: [current
directory]/hdd1.acq. If the file already exists, the new information is appended to the end
of the file.
1. Verify individual segments of the evidence file (for example, the .EO3 segment). This con-
firms that the files are not corrupted, but does not confirm that the files match the under-
lying device.
2. Hash the original device and the acquired evidence image, then compare the hashes to
make sure that the correct data has been acquired.
Hashing a Device
To hash a device, first load a device, as described in the Load Local Device section. Once
loaded, follow this process to perform a hash.
The Device/Hash option hashes a device or part of a device, using MD5, SHA1, or both. This
option opens the Hashing Device dialog.
CHAPTER 16 Using LinEn 481
Use this dialog to select the type of hash: MD5 or SHA1. You can also select both or no option.
The hash type options are checkboxes. You can select or clear them independently using the
Space bar.
Use this dialog to select start and stop sectors. When you open this dialog, the Start Sector
and Stop Sector fields are populated with 0 (Start Sector) and the maximum sector (Stop
Sector).
Clicking OK starts the hashing process, changes the status of the device in the Devices
Window, and creates a new thread in the Thread Monitor Window. Both hash values are
calculated in the same thread, so only one thread is started. If none of the check boxes is
selected, the dialog exits and no thread is created.
After completion, hash information is displayed in the Device Window. You can save this
information to a file.
The filename is generated automatically and cannot be changed. For example, a device with
the name hdd1 is saved in: [current directory]/hdd1.hash. If the file already exists, the
new information is appended to the end of the file.
The Evidence Files window contains information about the evidence displayed in the Evidence
box on the left and the segments they contain if the evidence has multiple files, shown in the
Files box on the right.
Changing the current selection in the Evidence list will refresh the list of the files.
The Verify Evidence button uses the current selection from the Evidence box to begin verifying
the entire evidence. If the evidence file does not have acquisition information, the verification
begins and verifies the evidence to ensure that the file is readable. In this example, the
verification is done after selecting all segments and clicking the Verify Single button. No hash
value is calculated.
The Verify Single button uses the current selection from the Files box and verifies the selected
evidence segments. The Single file verification only option reads a segment to make sure that it
is readable and that the information is consistent.
l If the evidence has not been verified, the Name, Acquisition, MD5, and SHA1 fields and
are populated. The other fields are blank.
l Once verification begins, the start time is shown.
l If the evidence has been verified, verification information for MD5 and SHA1 displays.
The following fields are optional. Their values depend on the results of the verification.
CHAPTER 16 Using LinEn 483
l Acquisition MD5: The MD5 hash of the evidence file when created. Not displayed if MD5
is not selected during the acquisition.
l Acquisition SHA1: The SHA1 hash of the evidence file when created. Not displayed if SHA1
is not selected during the acquisition.
l Verification status: Status of the verification.
l Verification MD5: Displays only if it does not match the Acquisition MD5 value after the
verification ends.
l Verification SHA1: Displays only if it does not match the Acquisition SHA1 value after the
verification ends.
ACQUISITION MD5
l Before the verification, this is the MD5 hash of the evidence file when it was created.
o If no errors occur, this value is replaced with the MD5 hash value.
o If the verification fails, this value remains and the verification MD5 displays.
ACQUISITION SHA1
l Before the verification, this is the SHA1 hash of the evidence file when it was created.
o If no errors occur, this value is replaced with the SHA1 hash value.
o If the verification fails, this value remains and the verification SHA1 displays.
VERIFICATION STATUS
l Unverified: Displays before evidence file verification begins.
l Verified: Displays after the verification thread finishes. Status values include:
o Verified, no errors: Indicates the verification process did not find any errors.
o Verify errors #: Displays the number of errors found during the verification process.
If the verification is started again, the display is cleared, and displays new information.
If a verification is already in progress (the thread status displays as Running) and you attempt
to verify the same evidence, a dialog displays giving you the option to cancel the current
thread. A new verification thread for the same device is created only when the current thread
is not running.
To add evidence files to the Evidence Files window, use the Add Evidence menu.
To remove the selected evidence, use the Delete option from the menu, or press the Delete
key.
The Save command saves the information to a file using the same name as the evidence file.
484 EnCase Forensic User Guide Version 8.04
The filename is automatically generated and cannot be changed. For example, a device with
name" hdd1" is saved in: [current directory]/hdd1.verify. If the file already exists,
the new information is appended to the end of the file.
Window Menu
The Window Menu is the starting navigation point for using LinEn. This window has five
options.
Console Window
The LinEn Console Window has the same function as the EnCase console. All error or
information messages display in this window. For example, when a verification or acquisition
finishes, the result displays in the Console window.
CHAPTER 16 Using LinEn 485
l Hashing
l Single file verification
l Evidence file verification
l Evidence acquisition
l Name: Name of the type of thread, such as hashing device, verify single, verify evidence,
acquire.
l Status: Thread status, such as running, suspended, canceled, done.
l Errors: The number of errors. This is blank if there are no errors.
l Progress: Percent completion, 100% = completed.
l File Path: A processing comment. For example, "Hashing: /dev/hda5" or "Verifying:
myfile.E01".
Threads are shown until removed by deletion. The status window shows a history of actions
performed.
Edit Menu
The top level window in Linen includes an Edit menu option. The Edit menu contains Delete
and Options selections, described below.
DELETE
Content deleted is context-dependent.
l If the current top window is the Device Window, the currently selected device is deleted
from the table. It is removed from LinEn, not deleted on disk. When a device is deleted it
is removed from the LinEn Devices Window.
l If the current top window is the Evidence Files Window, the currently selected evidence is
deleted.
l If the current top window is the Thread Monitor Window, the currently selected thread is
deleted. If the thread is currently running, LinEn asks if you want to cancel it.
If a running thread is associated with the current item you want to delete, LinEn will ask if you
want to cancel the thread before the item is removed from the table.
l If you select No, the thread is resumed and the item is not deleted.
l If you select Yes, the thread is cancelled and the item is deleted.
Note: The thread itself is not deleted from the Task Manager window, unless this is
the current window.
Note: When anything is deleted from current window, LinEn does not give you the
option to save textual data, such as hash results.
OPTIONS
The Options window sets commonly used variables.
CHAPTER 16 Using LinEn 487
HOME PATH
The Home Path field points to a directory. If the directory path does not exist, LinEn creates it
when you click OK. This directory is used as a root directory to organize stored information,
such as logs and evidence files.
LOGGING DIRECTORY
Logging Directory is a read-only field. It cannot be edited. It displays where the logs are stored
when saving information fields or the console.
Both the Logging Directory and Default Evidence Path fields contain recommended values. The
values in these fields are transferred to the corresponding fields in the Acquire dialog. You can
change the fields in the Acquire dialog.
Note: You must use the -cl option to activate this feature.
Select an operation:
l -k for AcquireMode
l -o for HashMode
Note: You must choose either AcquiireMode or HashMode. LinEn displays an error
message if you attempt to use both.
You can enter command line options with a single dash and the shortcut (for example, -p
<Evidence Path>) or with a double dash and the full tag (for example, --EvidencePath
<EvidencePath>).
During the acquisition or hashing process, a pipe character (|) prints to the console for each
percentage completed.
A semicolon delimited
list of alternate paths
-a <Alternate Paths> AlternatePath
(maximum 32,768 char-
acters).
Level of compression
-d <Compress> Compress
(0=none, 1=fast, 2=best).
Path to a configuration
file holding variables for
-f <Configuration File> File
the program (maximum
32,768 characters).
-? Help message.
Number of reader
-rdr <number> Readers threads (acceptable
value 1-5).
Number of worker
-wrk <number> Workers threads (acceptable
value 1-20).
ing.
l If (-cl) is set, users must pass all LinEn settings via a text file or via command line argu-
ments.
CONFIGURATION FILE
You can create a configuration file to fill in some or all of the variables. The configuration file
must be in the format OptionName=Value. All of these options have the same restrictions as
their command line counterparts.
Note: Any options specified on the command line take precedence over those in the
configuration file.
Once the selected operation is complete, results print to the console. Read errors and read
error sectors display only if there are actual errors.
HASHING RESULTS
Name: <EvidenceName>
Sectors: 0-<TotalSectors>
ACQUISITION RESULTS
<EvidenceName>: acquired to <EvidencePath>
1. Boot the source machine from the LinEn boot disk. Ensure the source machine has an
operable optical drive and will actually boot from a CD or DVD.
2. Connect the forensic machine to the subject machine using a crossover cable.
3. In Linux, ensure that the subject machine has an IP address assigned and a NIC card
loaded correctly by typing ifconfig eth0. If no IP address is assigned, assign one by
typing ifconfig eth0 10.0.0.1 netmask 255.0.0.0. Check the IP address
assignment again by typing ifconfig eth0.
4. Navigate to the folder where LinEn resides and type ./linen in the console to run LinEn.
5. When you select a device, this information displays:
6. On the forensic machine, specify an IP address of 10.0.0.1 for the subject machine.
7. Launch EnCase on the forensic machine.
8. On the Home page, create a new case or open an existing case.
9. Click Add Evidence > Add Crossover Preview.
10. Select Network Crossover, and click Select.
11. Select the physical disk or logical partition to acquire or preview and click OK
You can preview and acquire the contents of the device through EnCase. For more information
about acquisition, see Acquiring Device Configuration Overlays (DCO) and Host Protected
Areas (HPA) on page 107 and Acquiring a Disk Running in Direct ATA Mode on page 109.
Overview 498
Overview
EnCase Decryption Suite (EDS) enables the decryption of encrypted files and folders by domain
and local users. You can use EDS on the following forms of encryption:
l Mounted files
o PST (Microsoft Outlook)
o S/MIME encrypted email in PST files
o NSF (Lotus Notes)
o Protected storage (ntuser.dat)
o Security hive
o Active Directory 2003 (ntds.dit)
o EnCase Logical Evidence File Version 2 Encryption
If the disk is encrypted, EnCase requests user credentials (see Supported Encryption Products
below for a table listing required credentials for supported encryption products). Note that the
disk/volume encryption support in EnCase works only at the physical level.
l If the credentials are not correct, the User Credential dialog displays again. If this occurs,
enter the correct credentials to exit the dialog or press Cancel.
l If the correct credentials are entered, EnCase decrypts the disk. No password attacks are
supported.
l Microsoft BitLocker
l GuardianEdge Encryption Plus/Encryption Anywhere/Hard Disk Encryption
l Utimaco SafeGuard Easy
l McAfee SafeBoot
l WinMagic SecureDoc Full Disk Encryption
l PGP Whole Disk Encryption
l Checkpoint Full Disk Encryption
GuardianEdge
X X
Encryption Plus
GuardianEdge
Encryption Any- X X X
where
GuardianEdge
Full Disk X X X
Encryption
Utimaco
X X
SafeGuard Easy
McAfee
SafeBoot X X X X Algorithm
Online
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SafeBoot Off-
X X Algorithm
line
Credant Mobile
Guardian Machine
Shield Cred-
Online/Dell X X Credant X
ant ID
Data Pro- ID
tection Online
Credant Mobile
Guardian Off-
line/Dell Data X X
Protection Off-
line
Microsoft
X Key
BitLocker
Microsoft
Encrypting File X Keys
System (EFS)
ZIP X
S/MIME X PFX
ADK
PGP Whole requires Passphrase,
X
Disk Encryption path and ADK, WDRT
passphrase
Recovery Challenge/
FDE X X
file path response
Key file
WinMagic Key file path, Emer-
SecureDoc password gency disk
folder path
CHAPTER 17 EnCase Decryption Suite 501
Analyze EFS
The Analyze EFS command scans a volume for data and processes it. Alternately, you can run
Analyze EFS from the secure storage, which consecutively scans all volumes in a case.
1. Right click the volume you want to analyze, then click Device > Analyze EFS from the
dropdown menu.
2. The first Analyze EFS dialog displays. Click Next.
3. The second Analyze EFS dialog displays with the Documents and Settings Path and
Registry Path fields populated by default. For unusual system configurations, data disks,
and other operating systems, these values are blank. You can modify them to point to
the user profile folders and/or the registry path.
4. Click Next to begin the scan.
5. When the scan completes, the EFS Status dialog shows statistical information on keys
found and decrypted and registry passwords recovered.
6. When you finish reviewing the EFS status, click Finish.
Note: Analyze EFS can also open the Syskey and Password Recovery Disk
screens.
MISSING IMAGES
If images that should have rendered display as blank, select the gear dropdown menu in
Evidence view and click Clear invalid image cache.
Although the tab is always present in the interface, you must install the EDS module to enable
most of the functionality.
Enter Items
ENTER SYSKEY
You can enter Syskey information before running the Analyze EFS wizard, or afterwards if the
wizard is already completed.
3. Select the location of the Syskey (for example, a file path or a floppy disk) or enter the
password manually.
4. Click OK.
USER PASSWORD
If you know the user password:
1. In the Table tab, click the hamburger icon, then click Enter Items from the dropdown
menu.
2. The Enter Items dialog opens to the User password tab.
3. Enter the password, then click OK.
If the Syskey is protected and you do not know the password, an attack on the SAM file for
user passwords will fail. This is a rare situation. Most Windows machines do not have a
protected Syskey. EDS includes a dictionary attack option to get past a protected Syskey. You
can obtain dictionary files from a number of sources. To open setup, right click the root of
Secure Storage and select Dictionary Attack.
While Analyze EFS scans the registry, EnCase alerts you if the Syskey is password protected or
has been exported to a floppy disk. In these cases, the Analyze EFS wizard prompts you to
enter the Syskey password and/or insert the floppy disk containing the Syskey or browse to
the Syskey file location. The Syskey file is called startkey.key. You should examine any floppy
disks collected at a scene for the presence of this file. If the Syskey file is recovered on a floppy
disk, it can be copied/unerased from EnCase to the examination machine, and you can browse
to the startkey.key location. This process is the same as when you use the Password Recovery
Disk.
CHAPTER 17 EnCase Decryption Suite 503
1. With the floppy disk inserted, or the file copied to a hard drive, click the hamburger icon
in the Table tab, then click Enter Items from the dropdown menu.
2. Select the Password Recovery Disk tab.
3. Click the option button, File or Floppy, where the file is located.
4. Enter the path or browse to it, then click OK.
10. Click Next. A confirmation window displays details about the export.
11. Click Finish to complete the export.
12. Click the hamburger icon in the Table tab, then click Enter Items from the dropdown
menu.
13. In the Enter Items dialog, select the Private Key File tab.
14. Enter the path or browse to it.
15. Enter the Password in the next dialog, then click OK.
A status screen confirms successful completion and the Private Key displays in the
Secure Storage tab.
1. Click the hamburger icon in the Table tab, then click Enter Items from the dropdown
menu.
2. In the Enter Items dialog, select the Enter Mail Certificate tab.
3. Enter the path to the .PFX certificate and the password.
4. Click OK.
5. The .PFX cert is decrypted and stored in Secure Storage.
Associate Selected
To associate *nix users with volumes:
l Name
l Encrypted
l Type
l Subtype
l Password
l Password Type
l Aliases: Security Identifiers (SIDs) that point to one or more SID entities. They include a
name and a comment.
l Groups: SIDs that point to one or more SID entities. They include a name and a com-
ment. These are defined groups such as Administrators and Guests.
l SAM Users: Local Users; details are listed in the Report tab of the View pane.
l Passwords: Found and examiner added passwords.
l Net Logons: Local Users; details are listed in the Report tab of the View pane.
l Nix User/Group: Unix users/groups.
l Lotus: Lotus Notes.
l Email Certificates: Certificates used for S/MIME decryption and signature verification.
l Disk Credentials: Persistent key cache for disk/volume encryption products.
CHAPTER 17 EnCase Decryption Suite 505
l Master Keys: A master key that protects every user's private key. The master key itself is
encrypted with a hash of the user’s Windows password.
l Private Keys: Keys used in the decryption of EFS files.
l Internet Explorer (IE) Passwords: Passwords from IE 6.
l Policy Secrets: LSA secrets which include the default password and passwords for ser-
vices. Some of these secrets are not passwords but binary data placed there by the sys-
tem and applications.
l SAM Keys/Policy Keys/Dpapi/CERT: Items for internal use.
Passware Integration
EnCase provides Passware v11.7 integration, which lets you export indexes and known
passwords as a dictionary for decrypting protected files. Using this feature requires a valid
installation of the Passware Kit.
EnCase can export data to Passware after processing evidence with the Evidence Processor
and creating an index, or after running Analyze EFS. EnCase displays a warning if no index exists
or if Analyze EFS was not previously run.
EnCase creates a text configuration file for Passware that includes system information.
When you add additional words to the Passware dictionary list, EnCase exports the full
dictionary list, overwriting previously exported data.
You can begin the export process alternately by right-clicking an evidence file entry, then
selecting Open with > Passware.
The result is Passware displays data associated with the evidence file selected.
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1. Install the SafeBoot Installer from the Guidance Software Support Portal: https://sup-
port.guidancesoftware.com/forums/index.php?resources/categories/decryption-sup-
port.21/.
From the SafeBoot server, copy the following files to the locations indicated. The files on your
SafeBoot Client machine (c:\Program Files\SafeBoot) do not work.
been used to encrypt the drive. For example: If you are using the AES256 - FIPS
algorithm, the path to the DLL file is: C:\Program Files\SBAdmin\ALGS\AES256
- FIPS\SBAlg.dll
2. Restart EnCase.
Once these steps are completed, SafeBoot displays in the Help/About screen.
Note: If the Export Restricted license flag is not enabled or the integration DLL files
are not properly installed, the physical device mounts, but the encrypted file
structure cannot be parsed. Since SafeBoot overwrites the original MBR for the boot
disk only, always preview the boot disk first, then preview any other disk in a multi-
disk machine configuration.
The offline dialog is similar. The Online checkbox is blank and only the Machine Name,
Transfer Database field, and Algorithm are available:
4. Save the case once a successful decryption is complete. The credentials entered in the dia-
log are stored in Secure Storage, eliminating the need to enter them again.
When a decryption is successful, the Tree pane shows a SafeBoot folder, the Table pane
contains a list of decrypted files while the Text pane shows contents of a decrypted file.
508 EnCase Forensic User Guide Version 8.04
Note: The Safeboot encryption .dll causes EnCase to crash when the encryption
algorithm for the server does not match the one implemented in SBAlg.dll.
l Username/password
l Challenge/response
When decrypting data that uses this form of encryption, begin as follows:
1. Add your evidence or preview the local disk that contains the Check Point encrypted
volumes.
2. Go to the Evidence tab.
3. A dialog displays, prompting you for credentials. EnCase supports two types of authen-
tication: username/password and challenge/response. EnCase determines which type of
authentication is used based on the username you enter in the dialog.
1. Select Evidence > Table, and select a disk. A dialog displays showing the username and
location of the recovery file path.
2. Click Next.
3. The Password Authentication dialog displays, with the password in the text field.
4. Click Finish to decrypt the selected disk.
The screenshot belowshows a successful decryption. Note the folder tree in the Evidence tab,
and the DLL files listed in the Table tab.
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If the decryption was unsuccessful or if the user canceled the dialog, this screen displays:
CHAPTER 17 EnCase Decryption Suite 511
Note that the highlighted string "Protect!" in the View pane is a Check Point indicator that the
disk is encrypted.
Challenge-Response Authentication
For challenge-response authentication:
1. Select Evidence > Table, and select a disk. A dialog displays showing the username and
location of the recovery file path.
2. Click Next.
3. The following dialog indicates that the Challenge-Response form of Check Point Full Disk
Authentication was used to encrypt the selected disk. Use the Check Point tool to gen-
erate a response for the challenge shown in the dialog. Copy the response value from the
tool to the EnCase dialog.
512 EnCase Forensic User Guide Version 8.04
4. Click Finish.
If the EnCase Evidence tab and the Table pane display as they do below, with no partitions,
folders, or files visible, and if the "Protect!" string is visible in the View pane, then the
decryption failed (or the user canceled the dialog). It is possible that the response is incorrect
or that Check Point is unable to decrypt the selected disk.
CHAPTER 17 EnCase Decryption Suite 513
When BitLocker is enabled, a large file is created that holds all unallocated (UAC) space, minus
six gigabytes.
You can find a list of currently supported versions of BitLocker in your product's latest release
notes.
The recovery password is stored in a file with a GUID name (for example, AE15E17A-C79E-4D3F-
889F-14FBF6E0F9E.TXT).
These keys are matched by Key Protector GUID in the BitLocker metadata.
3. The Recovery Key option button is selected by default. Browse to the location of the
required .BEK recovery key.
4. Browse to the folder containing BitLocker keys and select the specified .BEK file.
516 EnCase Forensic User Guide Version 8.04
5. Click OK.
6. Copy and paste the recovery password into the BitLocker Credentials dialog.
7. Click OK.
The following displays Secure Storage after the Analyze EFS process:
1. Add a BitLocker encrypted primary RAID 5 volume into EnCase using Add Device or drop
and drag. This primary volume consists of:
o The boot disk
o The BitLocker volume (which is not encrypted)
2. Add each additional physical disk using Add Device or drop and drag.
Note: The BitLocker Credentials dialog does not display until you finish building the
RAID. For information on acquiring and building RAIDs, see How to Acquire RAIDs
(https://support.guidancesoftware.com/knowledge/node/100) on the Guidance
Software Support Portal.
3. When you finish building the RAID, EnCase displays the BitLocker Credentials dialog.
4. Provide the credentials. See Decrypting a BitLocker Encrypted Device Using Recovery Key
on page 514 or Decrypting a BitLocker Encrypted Device Using Recovery Password on
page 516 for details.
5. Click OK. EnCase decrypts all available volumes.
When you preview a machine's disk or open an evidence file, the Master Boot Record (MBR) is
checked against known signatures to determine whether the disk is encrypted. The SecureDoc
signature is WMSD.
522 EnCase Forensic User Guide Version 8.04
Each SecureDoc user has a key file which can contain multiple keys encrypted using a password
associated with the file.
l Administrators can encrypt/decrypt drives, reset passwords, add keys to a key file, etc.
l Users can change their passwords only.
l SDForensic.dll
l SDC.dll
l SDUser.dll
Note: The 32-bit version of EnCase supports the integration.
The disk view shows encrypted information in the Text and Hex panes for encrypted drives.
Note: To obtain decrypted data, perform a local acquisition on the result of the
remote acquisition by providing the correct credentials.
1. Connect a WinMagic SecureDoc managed SED to the forensic workstation. Only the
128MB Master Boot Record shadow file system is available to the OS.
To decrypt, you need a cert file for your dongle to activate the EDS module in EnCase.
l The EPCL32.dll file placed in the \lib\PC Guardian-Guardian Edge\EPHD folder in your
EnCase installation.
l The EPcrypto.dll file placed in the \lib\PC Guardian-Guardian Edge\EPHD folder in your
EnCase installation.
l Username
l Password
l The EPCL32.dll file placed in the \lib\PC Guardian-Guardian Edge\EAHD folder in your
EnCase installation.
l The EAECC.dll file placed in the \lib\PC Guardian-Guardian Edge\EAHD folder in your
EnCase installation.
l Username
l Password
l Domain
Upon previewing an encrypted device or adding a physical evidence file of an encrypted device,
EnCase prompts for the credentials. Once the correct credentials are added, the file and folder
structure of the device displays unencrypted.
EnCase also supports decryption for Symantec Endpoint Encryption, the successor product to
GuardianEdge encryption products. To view supported versions of Symantec
Endpoint Encryption, see Symantec Endpoint Encryption Support on page 527.
l AES128
l AES256
The following DLL files are required to decrypt an SEE encrypted device on a 32-bit examiner
machine:
l EAECC.dll
l EPCL32.dll
The following DLLs files are required to decrypt an SEE encrypted device on a 64-bit examiner
machine:
l EAECC.dll
l EPCL.dll
Note: The version of the EAECC.dll must match the product version of SEE.
526 EnCase Forensic User Guide Version 8.04
In addition to the above, you may need to install the following if they are not already present
on the system:
You can obtain the DLL library you need from the SEE installation folders on the client machine.
1. Make sure you have the EnCase Decryption Suite module with PC Guardian support
installed. Check by selecting Help > About....
2. In the domain field, enter EA#DOMAIN as the client administrator account.
PC Guardian-Guardian Edge\EAHD\EAECC.dll
PC Guardian-Guardian Edge\EAHD\EPCL32.dll
PC Guardian-Guardian Edge\EAHD\msvcp71.dll
PC Guardian-Guardian Edge\EAHD\msvcr71.dll
If you are using a GuardianEdge Overall Authority (GEOA) account, you must use EA#DOMAIN
for the domain.
CHAPTER 17 EnCase Decryption Suite 527
Once these files are added to the correct folder, you can decrypt evidence encrypted with
Symantec Endpoint Encryption v11.1.1.
528 EnCase Forensic User Guide Version 8.04
To use Sophos SGN, you must obtain keys from a forensic administrator.
Decrypting a Disk
To decrypt a disk containing Sophos SGN encrypted partitions:
1. Open the SafeGuard Management Center to create a virtual client on the Sophos SGN
server.
2. The SafeGuard Management Center displays.
3. Select the Keys and Certificates option from the left navigation pane.
4. The Keys and Certificates section displays.
5. Under Keys and Certificates select Virtual Clients.
6. Virtual Clients displays in the right pane.
7. Select Actions > Add Virtual Client.
8. The New Virtual Client dialog displays.
9. Enter a name in the Name field and click OK.
10. The new virtual client name (EnCaseVirtualClient) displays in the right pane.
11. Select the new virtual client (EnCaseVirtualClient) in the right pane.
12. Select Actions > Export Virtual Client.
13. Select and save the new virtual client.
14. Copy the new virtual client to the Examiner machine.
A Challenge/Response session is initiated to get the plain KEK whose ID was selected
previously from the Sophos SGN server.
To populate the EnCase Challenge/Response dialog with data obtained from the Sophos SGN
website, complete the steps described in the following section.
The plain DEK of the partition is derived from the KEK obtained previously thus decrypting the
sector data.
1. Return to the EnCase Challenge/Response dialog and enter the response codes obtained
from the Sophos SGN website in the Response Code fields.
2. Click OK to complete the challenge/response data collection process.
3. The plain DEK identified by the selected key ID is returned.
CHAPTER 17 EnCase Decryption Suite 531
l AES192
l AES256
l DES
l 3DES
1. In the SGE credentials dialog, enter a username but leave the password field blank.
532 EnCase Forensic User Guide Version 8.04
2. Click OK.
3. A Challenge Response dialog displays with the challenge code in blue/bold font. Keep this
dialog open while performing the next steps.
4. Log in as Administrator. Click the Windows Start button, then click All Programs
> Utimaco > SafeGuard Easy > Response Code Wizard.
5. The Welcome dialog displays.
6. Click Next to begin generating a one time password (OTP). The Authorization Account dia-
log displays.
7. Click Next. The Remote User ID dialog displays.
8. Enter the User ID that was used to derive the challenge code, then click Next.
9. The Challenge Code dialog displays. Enter the challenge code generated by EnCase from
step 3.
CHAPTER 17 EnCase Decryption Suite 533
13. In the EnCase dialog from step 3, select the code length and enter the response code to
enable decryption of the selected encrypted evidence.
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In contrast, EnCase examines each hard drive individually. This creates a problem:
l SafeGuard Easy overwrites the Master Boot Record (MBR) of the boot disk only.
l Only the boot disk is detected as encrypted and then decrypted (when the correct cre-
dentials are entered).
This means EnCase support for SafeGuard Easy is limited to decrypting only the boot disk,
because this is the only drive detected as encrypted by examining the MBR.
WORKAROUNDS
There are two workarounds for this problem.
The information in the newly restored kernel gives you access to disk 2.
CHAPTER 17 EnCase Decryption Suite 535
l A Whole Disk Recovery Token (WDRT) from the PGP Universal Server
l An Additional Decryption Key (ADK) from the client machine
l The user's passphrase
Note: The PGPEnCase.dll resides in the installation folder of EnCase (typically
C:\Program Files\EnCase8\lib\PGP\WDE). When using ADK
authentication, the PGPEnCase.dll should be copied to the same location.
2. Click the Users tab to go to the Internal Users page. Note which user displays the Recov-
ery icon associated with a user name.
3. Click the user name associated with the Recovery icon. The Internal User Information
page displays.
4. Click the Whole Disk Encryption button to see the machine associated with this user.
5. Click the WDRT icon.
6. The Whole Disk Recovery Token page displays. Note the token key consisting of 28 alpha-
numeric characters.
7. In EnCase, enter the token key in the Whole Disk Recovery Token field of the PGP Whole
Disk Encryption credentials dialog, then click OK.
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Note: You can enter the token key with or without dashes.
2. Click OK.
CHAPTER 17 EnCase Decryption Suite 537
Note: You can obtain the Credant API installer from Credant Technical Support.
Install it, then begin the examination.
EnCase reviews your mounted volumes and searches for Credant encrypted files (that is, it
searches for CredDB.CEF). If it finds such a file, a logon dialog displays.
1. The dialog populates with a known user name and password, Server, Machine ID, and
the Shield Credant ID (SCID). Credant files are processed and decrypted with no further
interaction, given that the credentials are correct.
o If the registry file is unencrypted, then the Server, Shield CID, and Machine ID are pre-
populated for the boot volume disk.
o The offline dialog is similar. The Online checkbox is blank and the Machine ID and
SCID fields are unavailable.
2. Save the case when a successful decryption is complete. The credentials entered in the
dialog are stored in Secure Storage, eliminating the need to re-enter them.
The following screen displays the same files as they appear unencrypted:
CHAPTER 17 EnCase Decryption Suite 539
l AES128
l AES256
l 3DES
l Rijndael 128
l Rijndael 256
l Blowfish
l Install the Credant Library Installer to run the utility with the appropriate DLLs. You can
obtain the installer from Credant technical support.
l Have EnCase Decryption Suite installed on the Examiner dongle that will decrypt the Cred-
ant encrypted data.
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l Obtain the URL for the Credant Mobile Guardian (CMG) Device Server.
l Obtain an Administrator username and password. The Credant administrator must have
Forensic Administrator privileges, as specified in the CMG Server Web Interface for CMG
v5.4 and later servers. The administrator must have Security Administrator privileges for
the v5.3 server.
l Obtain the Administrator's login domain (for CMG 6.0 and later servers only), the
Machine ID for the target device (MUID), the Shield Credant ID (SCID), the username that
the key material is being downloaded for, and the password to use to encrypt the output
.bin file.
1. At a computer that has communication to the Credant Server, run the utility CEGet-
bundle.exe from the Windows command prompt. CEGetBundle.exe is supplied by Cred-
ant in the Credant Library Installer, which also installs the DLLs necessary for the
decryption. Copy the integration DLLs and MAC file to the target device as well.
2. Supply the parameters as follows: CEGetBundle [-L] XURL -aAdminName -AAd-
minPwd [-DAdminDomain] [-dDuid] [-sScid] [-uUsername] -oOutputFile
-oOutputFile -IOutputPwd
3. Place the .bin file downloaded from the Credant server in a path accessible from the Exam-
iner machine. Open EnCase and create a new case or open an existing one. You must
have EnCase Decryption Suite installed on the Examiner machine.
Note: In legacy mode, you must execute this utility for each user targeted for
investigation on the target device while specifying the same output file. The keys for
each user are appended to this output file.
4. Acquire a device with Credant encrypted files, or load an evidence file into the case. The
Enter Credentials dialog displays, prompting you for the username, password, server-
/offline server file, achine ID, and Shield Credant ID (SCID) information only.
Note: In Offline mode, the only information you must provide is the password and
server/offline server file (full path and filename to the .bin file downloaded using the
CEGetBundle.exe utility).
When EnCase decrypts Credant encrypted files, the key information is placed in Secure Storage
in EnCase, and saved with the case. You do not have to re-enter this information.
Note: If an encrypted file is decrypted and added, this is noted and displayed in the
report.
The technology and procedure are the same as with Dell Data Protection's predecessor,
Credant Mobile Guardian. For more information, see Credant Encryption Support (File-Based
Encryption) on page 537.
There are two scenarios for using McAfee EE in EnCase: Online and Offline. Both are described
in the following sections.
Upon connecting, EnCase analyzes the Master Boot Record to detect the McAfee Endpoint
Encryption boot signature, then displays a dialog.
ONLINE SCENARIO
Check Online and supply this information:
The Keycheck ID is pre-populated, as read from the device. The keycheck uniquely
identifies the device.
OFFLINE SCENARIO
Clear the Online checkbox and get the recovery file either directly from the ePolicy
Orchestrator (ePO) server or by using RequestMachineKey.exe from a machine that can
access the ePO Server.
When using the offline method, enter the recovery file in the McAfee Endpoint Encryption
Recovery File field.
When using either the Online or Offline method, EnCase stores the credentials entered in the
dialog in Secure Storage, eliminating the need to re-enter them.
When decryption is successful, results display in the Tree pane. Save the case.
You must have PFX (PKCS 12 standard) certificates installed prior to parsing. PST, EDB, and
MBOX mail containers are supported.
5. Enter the path to the PFX certificate and the password, then click OK.
The certificate is stored in Secure Storage under E-Mail Certificates folder when the proper
password is entered. After you import the required certificates into Secure Storage, you can
parse the email container files using the View File Structure feature in the Entry View.
The Artifacts tab lets you view and work with content.
The EnCase suite can decrypt encrypted Notes Storage Facility (.nsf) documents and send
them to recipients within the same Domino server.
It also has an NSF file that represents the user's mailbox in 8.3 format in the default path
<domino installation folder>\data\mail\<user>.nsf.
Each Domino server user has a corresponding NSF file representing that user's mailbox in 8.3
format. The default path is <Domino Installation Folder>\Data\Mail\<user>.nsf.
The Lotus Notes client is set up to use the local mailbox. Synchronization between the local
and server mailboxes occurs according to a replication schedule determined by the Domino
administrator.
Encryption of the local mailbox is not mandatory but it is advisable, because without
encryption a person familiar with the NSF file structure could read email without needing Lotus
Notes.
1. Obtain the corresponding ID file from the Domino server. All user ID files are backed up
on the server either on disk as a file or in the Domino directory as an attachment to
email.
2. Parse it using View File Structure, so that the private key is inserted in Secure Storage.
Encrypted Block
The example below shows an encrypted block at offset 0x22000:
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The decryption algorithm uses a seed that is based on the basic seed from the header and the
block offset.
Decrypted Block
The example below shows an example of a decrypted object map at offset 0x22000:
If the corresponding ID file cannot be parsed successfully, the Secure Storage is not populated
with the data needed to parse the locally encrypted NSF; thus, the Lotus volume is empty.
For versions of Windows prior to Vista, you must install Microsoft Windows Rights
Management Services Client 1.0 (SP2) before running the RMS standalone installer.
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EnCase stores the credentials you entered, so you do not need to enter them again.
MSO
1. Right click the MSO protected file you want to decrypt (that is, a Word document created
with Office 2003), then click View File Structure. The View File Structure dialog displays.
2. Select the Find RMS Content checkbox, then click OK.
3. The Microsoft RMS SuperUser Credentials dialog displays.
4. Enter a username and password, then click OK.
5. EnCase decrypts RMS protected files in the volume.
EnCase stores the credentials you entered, so the next time you do not need to enter them
again.
OPC
1. Right click the OPC-protected file you want to decrypt (that is, a Word document created
with Office 2007), then click View File Structure. The View File Structure dialog displays.
2. Follow steps 2 through 5 in MSO, above.
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1. Right click the PST file, then click View File Structure. The View File Structure dialog dis-
plays.
2. Select the Find RMS Content checkbox, then click OK.
3. The Microsoft RMS SuperUser Credentials dialog displays.
4. Enter a username and password, then click OK.
In Windows 2000, however, the Master Key is protected by the user’s password hash with a
mechanism that slows down any attack. The Master Key protects the user’s private key, and
the user’s private key protects a key within the $EFS stream that allows for decryption of the
EFS encrypted file.
Dictionary Attacks
Software implementing the dictionary attack method usually uses a text file containing a large
number of passwords and phrases. Each is tried in turn in the hope that one of the words or
phrases in the file will decrypt the data involved.
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A large number of dictionary files (sometimes called word lists) are on the Internet, or you can
create your own list. Creating your own list may be preferable if the person under investigation
has particular interests that can be included in the list.
The web has freeware utilities you can use to create a dictionary from combinations of letters,
numbers, and characters up to a predefined length. A search engine search for "Free Wordlist
Generator" yields a number of options.
EDS can attack NT-based user account passwords and cached net logon passwords using a
dictionary attack.
Built-In Attacks
Specific items have associated passwords. If they are not automatically retrieved, you can use
a trial and error mechanism.
l Local users
l Network users that logged on (cached domain users)
l Syskey (password mode only)
l Master Key, if the user’s SAM or domain cache can’t be accessed (due to corruption,
account deletion or Syskey protection). This is much slower than attacking Local/Network
Users.
EXTERNAL ATTACK
Local users can be attacked with third party tools including freeware tools, whose performance
is much greater than EnCase because they can run on many computers at the same time
and/or use rainbow tables. EnCase can export the local user’s password hashes in the
PWDUMP format that most tools read. This is done from the User List:
CHAPTER 17 EnCase Decryption Suite 551
The User List of Secure Storage displays Local Users, Domain Users, Nix Users, and/or Nix
Groups from the local machine or evidence file. Information displayed includes:
INTEGRATED ATTACK
Words to be tested may be derived from three sources:
l Combine Words: words are combined with each other. For example, if the dictionary con-
tains the words "old" and "dog", the result is these four words:
o old
o dog
o olddog
o dogold
Depending on the settings, a dictionary attack can test thousands of passwords contained in a
dictionary file in a very brief time frame. It is usual to try a dictionary attack first, then progress
to a brute force attack if the password(s) cannot be found.
Any information concerning the possible structure/character length of the password helps
dramatically.
CHAPTER 18
USING THE ENSCRIPT PROGRAMMING
LANGUAGE
Overview 555
Overview
EnScript is designed to allow a user with some knowledge of programming to access deeper
functionality of EnCase Forensic, automate tasks, and create functional applications that can
be shared with others.
EnScript is an object-oriented language with inheritance, virtual functions, type reflection, and
a threading model.
EnScript supports COM libraries from other applications and enables you to automate
document processing tasks and remote data retrieval through DCOM. You can also integrate
with .NET assemblies in the form of DLL files.
It is a case-sensitive language that ignores any whitespace not part of a quoted string.
EnScript source code is processed internally as Unicode, but is stored as 8-bit text unless non-
ASCII text is present.
App Central
EnScript programmers can sign up as members of the EnCase Developers Network and market
their EnScript applications using EnCase App Central.
EnScript programmers signing up as an EnCase App Central EnScript developer receive the
following tools:
EnScript Launcher
The EnScript Launcher makes it easier to locate and run EnScripts in EnCase. The launcher
allows you to set up multiple EnScript databases you can search from a single, helpful menu.
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When the launcher opens for the first time, you are prompted to specify up to two different
file paths. You can update these paths at a later time if needed. The EnScript Launcher queries
both locations for EnScripts when you search.
Once configured, the EnScript Launcher scans the provided paths recursively, keeping them up
to date.
1. In the EnScript dropdown menu, click EnScript Launcher, or use the keyboard shortcut
Ctrl+Shift+R.
2. Enter the desired search term(s) and press Tab. Search results display in the Matching
Scripts area.
3. Use the up and down arrow keys to highlight the required script, then press Enter.
The EnScript Launcher retains the list of paths and rescans all designated file paths whenever
loaded by EnCase at startup. You can also manually edit or view your file paths via the Edit
Paths button or rescan via the Rescan Paths button.
Note: The EnScript Launcher does not check for duplicate script paths. Avoid
entering script paths that overlap. Also, EnScripts run with the launcher do not
display in the MRU list under the EnScript toolbar menu.
CHAPTER 19
VIRTUAL FILE SYSTEM
Overview 559
Overview
The Virtual File System (VFS) module enables investigators to mount computer evidence as a
read-only, offline network drive for examination through Windows Explorer. The feature allows
investigators several examination options, including using third-party tools to examine
evidence served by EnCase.
The VFS module enables the use of third-party tools against hard drives previewed through a
FastBloc device or a crossover cable, including deleted files.
You can mount evidence at one of four levels; however, you can designate only one mounting
point at a time. To change the mounting point, you need to dismount the evidence and
mount at a new level to include the desired devices.
The four evidence mounting levels and associated VFS capabilities include:
Using the Server extension, you can also mount evidence to be shared with other investigators
through a LAN. The Virtual File System Server is discussed later.
To mount a single drive or device in a case file or a single volume or folder on a drive, click
Device > Share > Mount as Network Share.
Since VFS is mounting the evidence as a network shared drive, a local port must be assigned.
To allow recovery from errors in Windows, the VFS service runs for the life of the Windows
session. This means that the port number can be assigned the first time the VFS service is run
to mount evidence. Afterwards, the port number is grayed out and the assigned port number
cannot be changed.
1. On the Server Info tab, set the local port or use the default setting.
2. Set the Max clients allowed, up to the maximum number of clients purchased for VFS.
Note: The Windows session must be closed to assign a new port number.
3. Click the Client Info tab to set the volume letter to be assigned to the network share in
Windows Explorer.
4. Windows Explorer assigns the next available volume letter by default. You can also use
any other unassigned letter.
Assigning a specific volume letter can be useful when attempting to virtually reconstruct
a mapped network drive, such as for a database.
If you currently have mapped networked drives or if you allow Windows to assign the
drive letter, it takes a few seconds for Windows to query the system to find an available
drive letter.
A confirmation dialog informs you that the mount was successful with the volume letter. The
"shared hand" icon displays at the level you designated as the mount point for the shared
drive.
You can mount at the device, volume, or folder level with VFS. To do this:
CHAPTER 19 Virtual File System 561
1. Select the Entry you want to mount in the entry window. Click Device > Share > Mount
As Network Share.
2. The Windows Explorer view of the mounted entry displays.
Compound Files
You can mount several different compound files, including Microsoft Word, Excel, Outlook
Express, and Outlook, in the EnCase interface.
This is an example of an encrypted evidence file when VFS is used in conjunction with EDS:
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This is a view of the encrypted file in its decrypted state when using VFS in conjunction with
EDS:
CHAPTER 19 Virtual File System 563
For more information on using EDS to decrypt EFS protected files and folders, see EnCase
Decryption Suite.
RAIDs
You can browse RAIDs mounted inside EnCase in Windows Explorer. In this example, a
software RAID 5 comprised of three drives was mounted, then made available for browsing in
Windows Explorer with Virtual File System.
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Deleted Files
The Virtual File System module lets you view deleted and overwritten files in Windows
Explorer.
An investigator may locate a file in Windows Explorer to view or analyze and find that it is not
possible to open the file. If a file does not open, review the original data in the EnCase interface
to see if the file is valid, and is not corrupted or partially overwritten.
For investigators, this means the RAM (sector) slack and drive (file cluster) slack are not
available to third-party tools through the Virtual File System in Windows Explorer as a single
file. However, you can access the data in slack with third-party tools.
1. Launch EnCase.
2. Open a new case.
3. Click Add evidence > Add Local Device.to load the device.
4. Click Next to read the available local devices.
5. Clear any checkmarks from the Read File System column.
When the device is loaded into EnCase, the partition and file system are not read and
interpreted. You can then mount the entire device with VFS and have it be available for
examination in Windows Explorer as unused disk area, including slack space.
Another option is to copy only slack area from evidence to the examination computer as a
logical file.
The file containing the slack from the evidence is now available for examination by third party
utilities on the local examination machine.
In this example, the /(root) partition is represented by the high-dot. The /home partition is
represented by ∙home.
In this example, the /(root) partition of a Solaris workstation is mounted and the parent
folder name (the partition name) displays as the high-dot.
CHAPTER 19 Virtual File System 567
Note: Windows has a limit of 264 characters in a full path and file name. This
limitation may impact some examinations in Windows Explorer, especially for Unix
and Linux devices. In this situation, the investigator may need to mount at the
partition or folder level.
1. Double click the Virtual File System thread bar at the bottom right of the screen, then
click Yes.
2. The thread bar at the bottom right disappears, indicating the evidence was successfully
dismounted.
Note: Be sure to dismount evidence that is served through VFS before closing
EnCase. A reminder message displays if you try to close the case or EnCase while
evidence is mounted with VFS.
When an investigator selects a folder in Windows Explorer, the data is served by EnCase and
displayed in Windows Explorer. As you browse directories in Windows Explorer, the file names
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populate in the VFS Name column, so an investigator can determine which file is being
examined. EnCase appends a pound sign (#) to the end of duplicate filenames in the same
folder in Windows Explorer.
1. Mount the evidence through VFS either locally on the examiner machine, or remotely
through the VFS Server.
You can mount the evidence at the device, volume, or folder levels as described
previously. The "shared hand" icon indicates the level of the virtual file system mount.
CHAPTER 19 Virtual File System 569
In the example below, the Symantec AntiVirus Scan for Viruses option is run by right clicking
the drive.
The antivirus software can read the Virtual File System presented to Windows Explorer. The
requested data is served by EnCase to Windows Explorer, then to the program for scanning.
The examination reports and logs generated by the third-party tools can be reviewed and
included in the investigator's report.
l Double click a file served by VFS to open the data with the program assigned according to
the file extension.
WordPad can open most text-based files to let you view the contents.
When you open a file mounted with Virtual File System in Windows Explorer with a third-party
tool, the Windows operating system controls the temporary file creation on the operating
system drive. Remember to check the Windows Temp folder to perform any necessary post-
examination cleanup.
VFS Server
The Virtual File System module has a server extension so that investigators can share the
mounted evidence with other investigators on the local area network through VFS. The
extension lets clients mount the network share served by the VFS Server through a network
connection, under the following conditions:
l Only the machine that is running the VFS Server needs a security key (dongle) inserted.
A security key is not required to connect to the VFS Server and access the served data in
Windows Explorer.
l The client machine(s) must have EnCase installed to access the VFS client drivers, but can
run in Acquisition mode.
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The number of clients that can connect to the VFS Server depends upon the number of
VFS Server connections purchased. This information is contained in the VFS Certificate or
is programmed into the security key.
To determine if the VFS Server is enabled and to view the number of available client
connections:
1. On the VFS Server machine (with the security key inserted), open EnCase.
2. Open the case file(s).
3. Select the appropriate VFS mount point level:
o Case
o Drive/device
o Volume
o folder
4. Right click the mount point and select Mount as Network Share.
Note: You have the option of creating a network share from any of the cases, drives,
or folders within it. This allows you to share only what is necessary.
5. Since this is the VFS Server machine, select Establish local server for the location on the
Server Info tab.
6. Enter a Port number or use the default: 8177. The Server IP Address is grayed out since
the server's IP address is the one assigned to the machine where the mount is taking
place.
7. Note the server machine's IP address for use with the client.
8. Set the maximum number of clients who can connect to the server. The default is the
maximum allowed by your VFS Server certificate.
Since VFS is mounting the evidence as a networked shared drive, the serving port must be
assigned. To allow recovery from errors in Windows, the VFS service runs for the life of the
Windows session from that port.
The VFS Server can also serve the data locally to the investigator's machine. It uses one of the
server connections.
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1. Select Allow IP Range and specify the high and low IP values.
The VFS Server mounts the share and allows connections on the assigned port. The shared
hand icon displays at the VFS mount point. You can continue your examination while it is
shared. Performance depends on the size and type of the examined evidence, processing
power of the server and client machines, and the bandwidth of the network.
CHAPTER 19 Virtual File System 573
On the client machine, the share is available in Windows Explorer as gsisvr with the assigned
drive letter. The shared computer evidence can be examined as previously described.
A confirmation window reports that the evidence is dismounted and the connection closed.
The shared hand icon is removed, indicating that Windows Explorer has disconnected the
shared drive. Close EnCase on the client computer.
On the VFS Server machine, when all clients are finished and have dismounted the share, close
the VFS Server.
1. Double click the flashing Virtual File System bar in the lower right corner of EnCase.
2. You are prompted to dismount the evidence file. You can now close EnCase.
Make sure the security key is installed and working properly; check the title bar to ensure that
the software is not in Acquisition mode. You do not need to have the security key installed on
a machine connecting to a remote VFS Server.
If you are using cert files, the certificate file is issued for a specific security key. Check the
security key ID to verify it is the correct one issued for the certificate.
Check to see how many machines are connected to the server, and determine how many
clients are permitted to connect to a VFS Server by selecting About EnCase from the Tools
menu on the machine running the VFS Server. Determine the number of allowed clients by
looking at the number listed next to the Virtual File System Server module.
Note: If none of these troubleshooting steps resolves your issue, contact Guidance
Software Technical Services.
Overview 577
Overview
The EnCase Physical Disk Emulator (PDE) module allows investigators to mount computer
evidence as a local drive for examination through Windows Explorer. The PDE module permits
investigators to employ numerous options in their examinations, including the use of third-
party tools with evidence served by EnCase.
We are committed to the concept of providing an integrated product to our customers. Third-
party tools continue to be developed to complement the core functions and features of
EnCase, and Guidance Software encourages their creation and use. PDE allows third-party
access to all supported computer evidence and file system formats. EnCase continues its
evolution towards becoming a server of forensic data, whether in an image file, a preview of an
offline computer or hard drive, or a live machine on a network.
USING PDE
1. Select the device to mount as a physical disk under Entries in the Tree pane in the Evid-
ence tab and select Device > Share > Mount as Emulated Disk.
2. The Mount as Emulated Disk dialog displays.
PDE does not use any other options in the Mount as Emulated Disk dialog Server Info tab.
CACHE OPTIONS
If you select a physical device or volume (not a CD), you can decide whether to cache data. By
default, caching is disabled. Use the write cache if programs require access to the files in an
emulated read/write mode.
When a cache is enabled, changes made by programs are sent to a separate cache file specified
on your local system.
To create a new write cache file for an EnCase Differential Evidence File:
To use an existing write cache file, select Use existing cache and browse to the existing write
cache file in the Write cache path field. Make sure to use a write cache file that was created
with the evidence you are currently mounting.
Caching is necessary for PDE to function with VMware. In this state, Windows caches file
deletions and additions. This is used to boot the drive with VMware as described later in this
section. Caching is also necessary when mounting certain volume types.
CD OPTIONS
If a CD is mounted, EnCase enables the CD Session to view option, which lets you specify which
session on a multi-session CD should display in Windows. The default session is the last
session on the active CD, which is the one usually seen by Windows.
CHAPTER 20 Physical Disk Emulator 579
This lets Windows add the evidence file as a drive with its own drive letter.
Note: If using VMware, you must have the physical device number.
Verify that the evidence file has been mounted with a drive letter by browsing in Windows
Explorer. The drive letter lets you use third-party tools.
l Open hidden files: within a Windows folder, select Tools > Folder Options. Click the View
tab and select Show hidden files, folders, and drives.
l View deleted and system files and unallocated clusters.
l Mount an evidence file using the EnCase Virtual File System module.
Files and folders on the mounted device can be used in Windows in the same manner as an
additional drive, although changes will be written to cache (if in use) instead of to the device
itself.
1. In EnCase, click Device > Share > Save emulated disk state.
EnCase saves the cache in the path specified for write caching. An instance number is
appended to the cache file every time you save, after the initial save. You can later use these
cache files to remount the evidence in its saved state, but you must have all of the preceding
cache files located in the same directory.
1. Double click the flashing Physical Disk Emulator indicator in the lower right of the applic-
ation window.
2. Click Yes in the Thread Status window to cancel the disk emulation.
The purpose of the final cache is to create a compressed and merged Differential Evidence File
(*.D01) containing the cached data. Select the Save Emulated Disk State option to have
multiple cache files for the same mounted evidence session. The final cache merges all these
files. If you do not need to save the final file, select Discard final cache.
Use the Differential Evidence File to open the evidence file and view the emulated disk with the
cached changes applied.
After the disk mounts, Windows Explorer reflects the cached changes.
When the device is dismounted, a status screen displays indicating the disk dismounted
successfully.
CHAPTER 20 Physical Disk Emulator 581
Note: Be sure to dismount evidence that is served through PDE before exiting. A
reminder message displays if you attempt to close the case or EnCase while evidence
is mounted with PDE.
When opening a file mounted with PDE in Windows Explorer with a third party tool, the
Windows operating system controls the temporary file creation on the operating system drive,
and any necessary post-examination cleanup is more involved.
1. Open the file served by PDE to have Windows Explorer request and receive the data from
EnCase.
2. Open the data with the assigned program according to the file extension.
MALWARE SCANNING
A common use for EnCase PDE is to mount computer evidence for scanning for viruses,
Trojans, and other malware programs.
1. Mount the drive or volume from the evidence file through PDE.
2. In Windows Explorer, select the newly mounted drive.
If an antivirus program is installed and integrated with Windows Explorer, it can scan for
viruses. The program reads the emulated disk presented to Windows Explorer. EnCase serves
the requested data to Windows Explorer, then to the program for scanning.
Initial Preparation
VMware version 4.5.1, build 7568 or later is required for the Physical Disk Emulator to work
properly.
Windows 2000, XP, and 2003 Server all use the C:\Documents and Settings folder
for user profiles and folders.
Windows NT and 2000 use the C:\WINNT folder for the system root.
Windows 9X, XP and 2003 Server use the C:\Windows folder for the system root.
2. Mount the physical disk containing the operating system using Physical Disk Emulator.
Make sure to enable caching.
3. Determine the physical disk number assigned to it using one of these methods:
Select the Disk Management option: right click My Computer in Windows, then select
Manage.
Note: A problem may occur with VMware that prohibits VMware from booting a
virtual machine located on a physical disk that is preceded numerically by a SCSI,
FireWire, or USB drive. For best results, ensure that only IDE drives are connected
to the machine when you choose to mount it as an emulated disk in the EnCase
interface. This can be verified in Disk Management.
Note: If you encounter a message stating, "The specified device is not a valid
physical disk device," it is likely a result of this problem. Do not use PDE to mount
drives in an evidence file or preview the local computer. Windows, particularly XP,
fails (displaying a blue screen) if it detects multiple instances of the same drive. Use
only evidence files of other machines.
12. Click Next to accept the default setting in the Select I/O Adapter Types dialog.
13. Select Use a physical disk (for advanced users) and ignore any subsequent warning mes-
sages.
14. Select the disk that represents the mounted drive using PDE.
15. Accept the default setting of Use Entire Disk, then click Next.
16. Accept the default disk file specified in the Specify Disk File dialog, then click Finish.
If the disk file is not recognized as a virtual machine, you can change the name of the file.
Do not change the .vmdk extension.
VMware returns to the main screen, displaying the newly created virtual machine.
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1. Start VMware.
2. Click the link for Start this virtual machine next to the green arrow. The evidence file is
write protected by EnCase, but PDE enables a write cache that interacts with VMware as if
it were mounting a disk in read/write mode. When the virtual machine starts, the oper-
ating system displays as if the forensic machine were booting the drive. It boots in the
same manner as the native machine.
As with booting restored hard drives, the virtual machine may require a user name and
password to proceed.
Since popups can cause driver problems, save the state of the virtual machine regularly.
WHAT DO I DO IF I SEE THE MESSAGE "THE FILE SPECIFIED IS NOT A VIRTUAL DISK"
AFTER RUNNING THE NEW VIRTUAL MACHINE WIZARD?
After completing the new virtual machine wizard in VMware, you may receive an error
message ("The file specified is not a virtual disk."). This issue is with VMware. Running the new
virtual machine wizard again usually resolves this issue.
Instructions for using the snapshot are on the VMware Knowledge Base at
https://kb.vmware.com/selfservice/microsites/search.do?language=en_
US&cmd=displayKC&externalId=1009402. The speed of the suspend and resume operations
depends on how much data changed while the virtual machine was running. In general, the
first suspend operation takes slightly longer than later operations. When you suspend a virtual
machine, it creates a file with a .vmss extension. This file contains the entire state of the virtual
machine. When you resume the virtual machine, its state is restored from the .vmss file.
1. If your virtual machine is running in full screen mode, return to window mode by pressing
Ctrl + Alt.
2. On the VMware Workstation toolbar, click Suspend.
3. When VMware Workstation completes the suspend operation, it is safe to exit VMware
Workstation (File > Exit).
1. Start VMware Workstation and choose a virtual machine you have suspended.
2. Click Resume on the VMware Workstation toolbar.
Note that any applications you were running when you suspended the virtual machine
are running and the content is the same as when you suspended the virtual machine.
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You can obtain additional VMware troubleshooting information from their knowledge base at:
https://kb.vmware.com/selfservice/microsites/microsite.do
PDE Troubleshooting
PHYSICAL DISK EMULATOR IS NOT LISTED UNDER MODULES WHEN ACCESSING
ABOUT ENCASE FROM THE HELP MENU
If you are using cert files, check to see that the PDE certificate is located in the Certs
directory (typically C:\Program Files\EnCase8\Certs).
Make sure the security key is installed and working properly (check the title bar to
ensure that the program is not in Acquisition mode).
If you are using cert files, check the security key ID to verify it is the correct one issued for
the certificate.
Although menus exist for PDE Server operation, they are currently not functional.
This error message may occur if Windows is accessing a file on the mounted device (for
example, the directory is opened in Windows Explorer or a file is opened in a third-party
application). To resolve the issue, close all Windows applications accessing the mounted
device, then click OK.
This issue is due to the device driver not being released properly. The only way to resolve
this issue is to close all applications (including the EnCase application) and reboot the
forensic machine. You should not encounter the error again when the machine is
rebooted.
Note: If these troubleshooting steps do not resolve your issue, contact Guidance
Software Technical Services.
CHAPTER 21
FASTBLOC SE
Overview 589
Troubleshooting 591
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CHAPTER 21 FastBloc SE 589
Overview
The FastBloc® SE (Software Edition) module is a collection of tools designed to control reads
and writes to a drive attached to a computer through USB, FireWire, and SCSI connections. It
enables the safe acquisition of subject media in Windows to an EnCase evidence file.
When the FastBloc SE module write blocking capability is enabled, it ensures that no data is
written to or modified on a write blocked device.
Three modes are available when using the FastBloc SE module on a USB, FireWire or SCSI
device:
l Write Blocked: A write blocked device is protected against writing to or modifying files
when the device is attached to a PC. Files deleted from or added to the device display in
Windows as modified, but the modifications are saved in a local cache, not on the device
itself. This mode does not display errors when attempting to write to the drive.
l Write Protected: A write protected device is protected against writes or modifications
when the device is attached to a PC. If writes or modifications to the device are attemp-
ted, Windows displays an error message.
l None: Removes write blocking from a device previously write blocked.
6. Click Close.
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1. Click the New icon on the top toolbar to open a new case and complete the required
information.
2. Click the Add Device icon.
3. Blue check Local Drives in the right pane, then click Next.
In the Choose Devices window, on the write blocked channel, the device and volume (if
present) each have a green box around their icons in the Name column, and a bullet
displays in the Write Blocked column for each.
6. Click Close.
1. Select the Safely Remove Hardware icon in the System Tray in the lower right corner of
the task bar. In Windows 7 and Windows 8, the icon is labeled Safely Remove Hardware
and Eject Media.
2. Remove the device physically when the wizard confirms safe removal.
Troubleshooting
THE WRITE BLOCK OPTION DOES NOT DISPLAY IN THE TOOLS MENU
Check that the security key is in the machine. If the security key is missing or not functioning
properly, EnCase opens in Acquisition mode.
Check to see if the subject hard drive is spinning. If the device is connected via an external
drive bay, shut down the computer and try connecting the power connector (not the data
connector) to a Molex® power cable directly from the computer. Restart the computer. If the
drive starts spinning, shut down the computer again and swap cables.
If the subject drive does not spin, or is making unusual sounds (whirring, clicking, etc.), the
drive may be defective and you may be unable to acquire it by usual methods.
If the subject drive is spinning, check the data cables. If you are using an 80-wire cable, try
using a 40-wire cable.
Check the USB or FireWire port to ensure proper functioning. Insert a known good device.
Make sure the port is recognized in Device Manager.
You may have a corrupt version of EnCase. Uninstall EnCase, then download and reinstall the
latest version.
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Try to acquire on a different machine. This helps pinpoint the problem, as it may be a
hardware or operating system conflict.
If you are acquiring to external media (that is, the storage media is an external hard drive)
transfer rates are significantly slower than with a directly connected hard drive.
If the forensic machine has an old or slow storage drive, the acquisition is limited by the drive's
write speed.
If you are acquiring a newer drive, an 80-wire cable allows faster throughput. Ensure the
FireWire/USB cable is securely connected at both ends.
If FireWire is not available, use a USB 2.0 connection (USB 2.0 is up to 40 times faster than USB
1.0). In addition, when using USB, limit any other CPU-intensive tasks during the acquisition,
since these contribute to a loss of transfer speed.
Use FireWire ports whenever possible, since the interface is faster than USB.
THERE ARE DIFFERENT HASH VALUES EACH TIME THE DRIVE IS HASHED
This indicates a failing drive. Because the number of sector errors increases each time, hash
values change. Since the first acquisition typically contains the least number of bad sectors,
use the file from that acquisition for analysis.
CHAPTER 21 FastBloc SE 593
If the subject drive is in an enclosure when you try to acquire it, it may become hot during the
acquisition. Try removing the drive from the enclosure to keep it cooler. This may reduce the
number of sector errors.
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CHAPTER 22
SUPPORT
Overview 597
Overview
Guidance Software is committed to providing our customers with the best user experience
possible. There are a variety of ways for you to get the help you need, when you need it.
l Technical Support
l Customer Service
l Sales
SALES
Links under Sales enable you to:
TECHNICAL SUPPORT
Links under Technical Support enable you to:
CUSTOMER SERVICE
Links under Customer Service enable you to:
The knowledge base is part of the Customer Community and may be accessed by navigating to
www.guidancesoftware.com/community.
If you have trouble downloading updates after registering, contact Technical Support.
Provide all requested information. This helps us identify you as a registered owner of a
Guidance Software product.
After submitting your form, you will receive an email. Once you have verified your email
address, your account will be reviewed and approved within 24 business hours.
Once your registration is approved, you can access the Customer Community by navigating to
www.guidancesoftware.com and clicking Support > Technical Support >
Customer Community.
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l Contact Sales
l Contact Customer Service
l Contact Technical Support
Contact Sales
BY TELEPHONE:
626-229-9191
888-999-9712
BY ONLINE REQUEST:
Navigate to www.guidancesoftware.com and click Support > Sales to request a demo, speak to
a member of our sales team, or request a quote.
BY TELEPHONE:
626-463-7964 (Monday through Friday, 7 am to 5 pm, Pacific Time)
866-229-9199
BY ONLINE REQUEST:
Navigate to www.guidancesoftware.com and click Support > Customer Service > Contact.
UNITED STATES:
Phone: +1 (866) 973-6577 or (626) 463-7977
Fax: +1 (626) 229-9199
1055 E. Colorado Blvd.
Pasadena, CA 91106
CHAPTER 22 Support 601
UNITED KINGDOM:
Phone: +44 (0) 1753-552252, Option 4
Fax: +44 (0) 1753-552232
Thames Central, 5th Floor
Hatfield Road
Slough, Berkshire UK SL1 1QE
l Australia
l Belgium
l China-North
l China-South
l Denmark
l Finland
l France
l Germany
l Hong Kong
l Italy
l Japan
l Malaysia
l Netherlands
l New Zealand
l Norway
l Poland
l Singapore
l South Korea
l Spain
l Sweden
TELEPHONE:
866-973-6577, Option 3
Technical Support business hours are 5 AM-5 PM. Pacific Time, Monday through Friday.
Calls after hours are routed to the on-call technician on duty.
EMAIL:
You can also submit Technical Support requests by email to [email protected].
ONLINE:
Click Support at the top right of the EnCase eDiscovery Review application window. A form
displays enabling you to send a support request, report a problem, or make a suggestion.
Fill in the form fields and click Send Email to close and submit the support request.
Acquiring BlackBerry Desktop
INDEX Manager Backup
Files 450
E Encryption 344
Edit Menu 486 EnScript ii, 21, 34, 44-45, 48, 62-63,
109, 123, 147, 152, 157, 164, 183,
Editing a Filter 219 217, 219, 221, 333, 370, 388, 400,
430-431, 460, 553, 555, 582
Editing Bookmark Content 315
EnScript Application UI 164
Editing Bookmark Folders 315
EnScript Programming Language
Editing Bookmarks 315
Overview 555
Editing Conditions 224
Enter Items 502
Editing Default Options 176
Entering Non-English Content Exporting to *.msg 245
without Using Non-English Key-
board Mapping 464 ext2, ext3, UFS, and Other File Sys-
tems 566
Entries View Right Click Menu 216
Evidence Cache 46
F
Evidence File Formats Supported by
FAQs 386
EnCase PDE 577
FastBloc SE 587
Evidence File Formats Supported by
VFS 559 File Carver 154
Evidence Processor File Processor 349
Prioritization 132
File Report EnScript 430
Evidence Processor Settings 133
Filtering Your Evidence 218
Excluded Checkbox 407
Find Support Online 597
Expanding Compound Files 137
Finder Data and .DS_Store 234
Exporting a Metadata Report to Dis-
play Hyperlinks 429 Finding Data Using Signature Ana-
lysis 271
Exporting a Report 378
Finding Email 138
Exporting a Report to Display Hyper-
links 429 Finding Internet Artifacts 138
Hold 181
G Home Page 164
Generating Reports 391 Hot Keys for Tags 325
Global Application Data 47
Global Options 35 I
Support 595 T
X DateAdded 160