MFA Authentication Method Setup Guide
Introduction
To improve security when accessing CDK resources, we will be prompting occasionally for Multi Factor
Authentication (MFA) to add a second factor to the sign-in. To prepare for this requirement you should
ensure you have an Authentication Method already configured.
In these instructions we require that you use the Microsoft Authenticator app on your mobile device as
your additional authentication method. This can be used on a company paid or personal device.
MFA Setup and Confirmation Instructions
· Click the following link or type it into the address bar in your web browser:
https://aka.ms/setupsecurityinfo
o If your Security Info has the following 2 things setup, you are all set, no changes are
necessary and you may stop here:
§ Default sign-in method: Microsoft Authenticator – notification Change
§ Sign-in Methods: You have a Password and Microsoft Authenticator method
setup
§ If you no longer have access to the device that Microsoft Authenticator was
setup on, click the Delete option to the right of this sign-in method. You will
then need to follow the steps below to setup a new sign-in method.
o If your Security Info screen already shows both sign-in methods but does not have
Microsoft Authenticator setup as the default sign-in method, click Change:
§ Select App-based authentication – notification and click Confirm.
o If your Security Info screen does not show Microsoft Authenticator as a sign-in
method you will need to follow the instructions on the next page to get it setup.
Setting-up Microsoft Authenticator
1. Click +Add sign-in method
2. Choose Authenticator App from the drop-down menu and click Add.
3. You will now be guided through the process of setting up the Microsoft Authenticator app:
4. At this stage, you will be required to download the Microsoft Authenticator app on your
mobile device, such as a phone or tablet:
iOS Device: Android Device:
o If you already have a different Authenticator App, you can choose to use that by
selecting the option “I want to use a different Authenticator App”. ***Please note
that the following instructions will only explain how to setup the MS Authenticator
app. If you decide to use a different authenticator app, simply follow the guided on-
screen prompts.***.
5. To continue using the Microsoft Authenticator App, click Next after downloading the app.
6. Once installed, open the MS Authenticator App on your mobile device and allow
notifications if prompted.
7. Click Add Account or the + icon to add a new account to the Authenticator App, then
select Work or School.
8. You will be prompted to sign in or scan a QR Code from the Authenticator App. Choose the
option to Scan a QR Code.
9. To view the QR code to scan, you will need to click Next on the MS Authenticator Window
from your computer:
10. Scan the QR code using your phone and click Next:
11. Next, you will be prompted to verify your identity through the Authenticator App by using
the number displayed on your screen. Additionally, you should receive a pop-up or
notification in the Authenticator App to enter this number. Please enter the number
provided and if successful, the screen will automatically proceed to the next step.
12. Please proceed by clicking the Next button.
13. Upon success, your Authenticator will automatically be set as your default sign-in method.
Click Done.
14. You will be brought to your recent sign-in activity. Click on Security Info from the
left side to confirm your setup.
15. When done, you can sign out of this screen or just close your browser.
MFA Authentication Methods
To add a method, once you’ve signed into the aka.ms/setupsecurityinfo site, choose the + Add
method option at the top of the list. Please note that you should remove any methods that are no
longer available, before adding additional methods. This can be done by clicking the Delete
button to the right of the sign-in method.
Password
This is your CDK account password.
Authenticator app
For the Authenticator app methods, you can configure multiple apps on both work and personal
devices. Be aware that the device will need to be available whenever you might be prompted to
authenticate.
If you choose Authenticator app you will see instructions for using the Microsoft Authenticator,
but also have the option to use a different authenticator app (e.g., Google Authenticator). Follow
the prompts to setup and verify the app. Make sure to use ‘Work or school’ if asked what type of
account to add.
Default Method
Once you have added your authentication methods, you can choose the default method to use. If
you configure multiple methods, and the default isn’t available, you will have an option on the
MFA prompt that will allow you to choose a different of your configured methods.
Need Help?
If you need help with verifying and setting up MFA on your account, please visit our FAQ KB
here:
Please review the FAQ before reaching out to the Help Desk for assistance.
If assistance is still needed, please reach out to the Helpdesk for support:
From the Pathfinder homepage, click on Something is Broken.
Then select IOPS - Desktop support when answering the question What type of issue is it?
