ECR Report 2020 v4
ECR Report 2020 v4
Terms for
Reducing
Food Waste
Possibilities and Potentials Within
Fresh Grocery Supply Chains
SEPTEMBER
www.tcgffoodwaste.com 2020
AT A GLANCE
Disclaimer
The research for this report was supported by the ECR Retail Loss Group. The document 8 10 13
is intended for general information only and is based upon the findings of a qualitative
survey of industry experts and extensive literature review. Companies or individuals
following any actions described herein do so entirely at their own risk and are advised Key Take References
to take professional advice regarding their specific needs and requirements prior Away and
to taking any actions resulting from anything contained in this report. Companies Further
are responsible for assuring themselves that they comply with all relevant laws and Research
regulations including those relating to intellectual property rights, data protection and
competition laws or regulations. The images used in this document do not necessarily 14 16
reflect the companies taking part in this research. © June 2020 all rights reserved.
Foreword and Acknowledgements
The scale of the global problem of food loss is massive and has devastating environmental
and social impacts. Every year, one-third of food produced goes uneaten and every day,
one-in-nine people worldwide goes hungry. Food loss places strain on our environment
and is costly to the economy — to the tune of some 3 trillion dollars per year.
About the Authors
Despite the heavy impact of this problem, our commitment to reducing it and making sure
Elena Belavina is an Associate Professor
more food ends up in stores and on tables is even stronger. As an organisation of the
of Operations Management at the Cornell
world’s largest retailers and manufacturers of consumer goods, The Consumer Goods
SC Johnson College of Business. She
Forum (CGF) is in a strong position to drive change in reducing food loss as it occurs in
collaborates with startups, established
industry supply chains. There are great opportunities for our industry to collaborate on
companies and public agencies to study
this problem in order to build a sustainable food strategy.
issues of sustainable urban transportation,
food waste, grocery retail and supply
This paper offers insights on the role of commercial contracts and food waste prevention
chains. Her recent research has studied
in fresh grocery supply chains, drawing the industry’s attention to how different contract
how the grocery industry’s structure and
types can impact retailers and manufacturers’ levels of motivation for addressing food
Rakesh Allu is a PhD student in Operations pricing policies influence food waste, the
waste. I hope this paper can offer guidance to our members and industry partners as they
Managements at Cornell SC Johnson environmental impact of online grocery
implement innovative ways to engage their supply chains in food loss prevention strategies.
College of Business. His recent research shopping and the design of bike-share
has studied the impact of changes in systems. She has also studied sustainable
The CGF’s Food Waste Coalition of Action represents one way industry members are
government policies on reducing leakages sourcing, relational contracts and supply
working together to address this problem. Particularly with its focus on collecting and
in distribution of food in India. Prior to his network design including the role of supply
reporting food loss data, the Coalition recognises the importance of understanding the
research career, he was a consultant with chain intermediaries. Methodologically,
scope of the problem of food waste within each member’s supply chains. This report
Deloitte’s Strategy and Operations and her research involves holistic analysis
similarly takes a critical look at how and why food loss occurs in fresh grocery supply
HSBC’s network analysis divisions. His of logistic and economic systems, and
chains and uses the data to offer suggestions on how to prevent this waste.
experience, both as a researcher and econometric analysis of large datasets
otherwise, primarily involved generating to advise on system improvements and
I would like to extend my thanks to the ECR Retail Loss Group and the authors, Rakesh
actionable insights for organizations policies. Prior to joining Cornell, Elena
Allu and Elena Belavina of the Cornell SC Johnson College of Business, for their important
through analysis of large datasets. He was on the faculty of the Booth school at
contribution to the fight against food waste through the publication of this report and its
holds a master’s degree in business Chicago, earned a Ph.D. from INSEAD and
considerations, as well as their previous illuminating research on the sustainability of our
administration from the Indian School of bachelor and master’s degrees in applied
food systems.
Business and a Bachelors in Engineering mathematics and physics from the Moscow
from the Indian Institute of Technology. Institute of Physics and Technology.
As our work on tackling food waste continues, I hope this research and the ongoing
actions of the Coalition will continue to spark discussions about the prevalence of food
loss in supply chains and, most importantly, how the industry can make the strongest
impact through ongoing collaboration and partnership.
About the ECR Retail Loss Group
The Group is part of ECR Community, a voluntary and collaborative retailer-
manufacturer platform with a mission to ‘fulfil consumer wishes better, faster
and at less cost’. Over the last 21 years, the Group has acted as an independent
think tank focused on creating imaginative news ways to better manage the
problems of loss and on-shelf availability across the retail industry. Championing the
idea of Sell More and Lose Less, the Group is open to any retailer and manufacturer
Ignacio Gavilan
to join. Its work is supported by research funding provided by Checkpoint Systems,
Director, Environmental Sustainability
Genetec, RGIS and Retail Insights. For further information: http://ecr-shrink-group.com
The Consumer Goods Forum
While these solutions are undoubtedly a progressive step towards reducing food waste,
they are largely driven by the retailers and are confined within the boundaries of the
Introduction firm. However, estimates suggest that only ~ 23% of the food wasted before reaching a
consumer’s home happens in retail stores. Other consumer facing businesses such as
A third of all food harvested in the farm never reaches the fork for human consumption. the restaurants and institutional food providers contribute to an additional 46% whereas
In the US alone, the economic value of food wasted is estimated to be ~$ 218bn every the remaining 31% occurs at farms, suppliers and manufacturing units (ReFed 2016).
year, about 1.3% of the country’s GDP. Alarmingly, over 40% of wastage is estimated
to occur at consumer facing businesses (retailers, distributors, restaurants, food In this study we consider the role of supply chain partnerships and revisions to commercial
service providers) and another 43% at individual homes (ReFed 2016; Wrap 2020). terms in extending retailers’ efforts to reduce waste across the supply chain. We particularly
The scale of this waste has been recognized as a major concern by governments focus on partnerships led by retailers as they have the highest bargaining power in the
and businesses around the globe. The United Nations has included reduction of fresh food supply chain. Also, we extensively focus on preventive measures as they are
per-capita food wastage by 50% as a key Global Sustainability Goal for 2030 (FAO estimated to have a potential to save over 75% of the annual economic value of food
2020). Countries such as the US and the UK have also set similar targets for their waste, in contrast to 23% and 2% from food recovery and recycling measures respectively
own countries (Department for Environment, Food & Rural Affairs 2019; United States (ReFed 2016).
A major flipside to this strategy is that the retailers, who are closer to the inventory located
in the store shelves, have no incentive to work towards reducing waste. In fact, one can
imagine scenarios where retailers could use their bargaining power to push the suppliers
to stock more to ensure overall customer satisfaction in their store. In such scenarios,
retailers might be leading to more wastage without paying the price for it.
Figure 2 summarizes the motivation for producers/suppliers and retailers towards reducing
food waste across different forward contract types across fresh food supply chain.
Our notion of producers includes players such as farmers and manufacturers whereas Secondary Resale Contracts
retailers includes all customer facing grocery shopping outlets. In whole crop purchases,
both producers and retailers are equally motivated to reduce food waste as the costs of These strategies entail retailers selling the unsold food products to identified partners
waste are shared by both parties. For example, Branston’s (potatoes) re-purposed and at a discounted price. While these contract types are largely focused on addressing the
processed the potatoes that did not meet the required standards into other products, symptom and not the cause of food waste, they are still important as demand forecasts,
such as ready-made meals. Whereas in investment contracts, the cost of investment is despite their increasing sophistication, could include significant errors. Unlike donations,
largely borne by the retailers and therefore they have a higher motivation to towards food secondary resale as a strategy is designed to be for profit and is observed in two forms –
waste in comparison to producers. In the meat category, an investment in new “skin tight” backward selling and forward selling.
packaging lead to a 50% reduction in the food waste supplied from a major meat producer
(Hilton Foods) Tesco 2019b However, in Scan Based Trading contracts, both retailers and 1. Backward Selling Contracts
producers play a counter-balancing role against each other with regards to food waste.
While producers may want to stock more to sell more thereby wasting more, retailers may This strategy includes reverse logistics where the retailer sends back unsold products
push back excess stocking by imposing shelf space constraints (vice-versa where retailer procured from a supplier within a stipulated time period. Unlike Scan Based Trading
being keen on stocking more and producer pushing back with supply constraints may strategies which are applicable with products with short shelf life, small order quantities
also happen). Lastly, in traditional fixed price contracts, retailers have little motivation to and high order frequency, backward selling option is more relevant for products with
address food waste as the cost of waste is not often included in the contractual terms. The reasonably long shelf life, large order quantities and low order frequency. In most cases,
figure also provides examples of Tesco’s engagement with its suppliers to across all three the supplier bears the cost of logistics and in return gets the opportunity to procure raw
types of forward contracts for sale of fruits (Tesco 2019b). materials for re-use/re-manufacture at a significantly lower cost. Evidently, the success of
this strategy is largely dependent either upon the suppliers’ ability to re-use the products
or upon their downstream network of discount stores, restaurants and food institutions
that are open to purchase such re-used/remanufactured products. While this strategy is
rather uncommon among large retailers which themselves have a strong downstream
network, it is occasionally considered by small and medium sized retailers, specialty and
convenience stores.
Our research also takes a leap forward in qualitatively assessing the potential each type
of contract holds in reducing waste. We find that by engaging in whole crop purchases or
in conditional contracts with suppliers, retailers can play a significant role in decreasing
waste at the farm which constitutes ~16% of the total food waste (ReFed 2016). Beyond
being highly impactful in reducing food waste, we also find that these contracts are more
feasible to operationalize in comparison to others. This is primarily because, store presence
of most large retailers is geographically widespread providing them ample opportunities
to utilize the whole crop. Also, among all the players in the fresh food supply chain, in
most cases retailers have the highest working capital to be able to drive investments
in necessary infrastructures such as cold storage warehouses and information sharing
platforms, which are essential for the success of whole crop purchases. While retailers
need not engage in such investments all by themselves, they can use their bargaining
(iii) Carrefour (2018). Tackling Food Waste: Carrefour Joins Forces with Too Good To (xvi) Wrap (2020, January). Food Surplus and Waste in the UK – Key Facts. Retrieved on
Go. Retrieved on May 4, 2020 from https://www.carrefour.com/en/newsroom/tackling- May 5th 2020 from https://wrap.org.uk/sites/files/wrap/Food_%20surplus_and_waste_
food-waste-carrefour-joins-forces-too-good-go. in_the_UK_key_facts_Jan_2020.pdf.
(iv) Choi Min (2016). Moral Hazard, Power, and Risk Sharing in Scan-Based Trading.
Retrieved on May 4, 2020 from https://repository.asu.edu/attachments/175020/content/ Notes
Choi_asu_0010E_16291.pdf.
1. Authors calculations based on data reported on ReFed 2016
(v) Department of Environment, Food and Rural Affairs (May 2019). Slashing food 2. Authors calculations based on data reported on ReFed 2016
waste: Major players urged to ‘Step up to the Plate’. Retrieved on May 4, 2020 from https:// 3. Based on ECR Shrink group’s interactions with Branstons group
www.gov.uk/government/news/slashing-food-waste-major-players-urged-to-step-up-to-
the-plate.
(vi) Eurocommerce (2017). Rising to the food waste challenge. Retrieved on May 4, 2020
from https://www.eurocommerce.eu/media/134575/Food%20Waste%20Brochure%20
-%20final.pdf.
(vii) FAO (2020). Sustainable Development Goals, Global Food Loss and Waste.
Retrieved on May 5th 2020 from http://www.fao.org/sustainable-development-goals/
indicators/1231/en/.
(viii) Grant, K. (2019, September). Order supermarkets to publish food waste data,
Tesco boss urges Government. Retrieved on May 5, 2020 from https://inews.co.uk/news/
consumer/order-supermarkets-to-publish-food-waste-data-tesco-dave-lewis-urges-
government-636885.
(ix) Prudy, Chase (2016, July). Walmart has a smart new ploy to reduce rampant food About the Consumer Goods Forum
waste. Retrieved on May 4, 2020 from https://qz.com/739772/walmart-has-a-smart-new-
ploy-to-reduce-rampant-food-waste-selling-ugly-produce. The Consumer Goods Forum (“CGF”) is a global, parity-based industry network
that is driven by its members to encouage the global adoption of practices and
(x) ReFed. (2016). A road map to reduce food waste in US by 20 percent. (2016). standards that serves the consumer goods industry worldwide. It brings together
Retrieved from https://www.refed.com/downloads/ReFED_Report_2016.pdf. the CEOs and senior management of some 400 retailers, manufacturers, service
providers, and other stakeholders across 70 countries, and it reflects the diversity
(xi) Sainsburys (2017). Helping customers to cut food waste. Retrieved on May 4, of the industry in geography, size, product category and format. Its member com-
2020 from https://www.about.sainsburys.co.uk/making-a-difference/our-values/our- panies have combined sales of EUR 3.5 trillion and directly employ nearly 10 million
stories/2017/helping-customers-to-cut-food-waste. people, with a further 90 million related jobs estimated along the value chain. It is
governed by its Board of Directors, which comprises more than 50 manufacturer and
(xii) Skyes. T. (2019). The Shelf-Life Challenge. Retrieved on May 4, 2020 from https:// retailer CEOs. For more information, please visit: www.theconsumergoodsforum.com.
packagingeurope.com/the-shelf-life-challenge-iffa.
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