Samsung Global Code of Conduct
Samsung Global Code of Conduct
2018. 03
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Contents
『SAMSUNG GLOBAL CODE OF CONDUCT: PREFACE』 .................................................................................... 4
1-1 SAMSUNG IS COMMITTED TO COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. .................................................... 6
1-2 SAMSUNG IS COMMITTED TO TREATING EVERYONE WITH RESPECT, DIGNITY AND FAIRNESS. WE EMBRACE
DIVERSITY AND A GLOBALLY INCLUSIVE CULTURE....................................................................................................................... 6
1-3 SAMSUNG IS COMMITTED TO COMPETING FAIRLY AND ETHICALLY, ALWAYS WITHIN IN THE BOUNDS OF APPLICABLE
COMPETITION LAWS ............................................................................................................................................................................ 7
1-4 SAMSUNG IS COMMITTED TO BEING TRANSPARENT AND IT IS COMMITTED TO DOING SO BY ACCURATELY RECORDING
ALL TRANSACTIONS AND THROUGH DISCLOSURES ....................................................................................................................... 8
1-5 SAMSUNG IS POLITICALLY AGNOSTIC AND DOES NOT GET INVOLVED IN POLITICS ................................................................ 9
1-6 SAMSUNG IS COMMITTED TO PROTECTING PERSONAL AND CONFIDENTIAL INFORMATION OF INDIVIDUALS AND
BUSINESS PARTNERS ..........................................................................................................................................................................10
2-1 WE MAKE A STRICT DISTINCTION BETWEEN BUSINESS AND PERSONAL AFFAIRS IN OUR DUTIES .....................................11
2-2 SAMSUNG RESPECTS THE INTELLECTUAL PROPERTY (IP) RIGHTS AND OTHER INTANGIBLE RIGHTS BELONGING TO THE
COMPANY AND OTHER COMPANIES AND INDIVIDUALS ..............................................................................................................12
2-4 PROTECT THE REPUTATION AND DIGNITY OF SAMSUNG DISPLAY IN ALL ACTIVITIES .........................................................13
3-1 WE ARE COMMITTED TO PUTTING THE CUSTOMER AT THE CENTER OF EVERYTHING WE DO .............................................15
3-2 SAMSUNG IS COMMITTED TO MANAGING OUR BUSINESS WITH A FOCUS ON INCREASING VALUE FOR OUR
SHAREHOLDERS .................................................................................................................................................................................16
5-2 WE RESPECT THE SOCIAL AND CULTURAL VALUES OF LOCAL COMMUNITIES AND WE ARE COMMITTED TO PROSPER
TOGETHER WITH LOCAL COMMUNITIES ........................................................................................................................................21
5-3 SAMSUNG IS COMMITTED TO GROWING AND PROSPERING TOGETHER WITH OUR PARTNERS ............................................21
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5-4 WE CONTINUE TO INNOVATE AND IMPROVE MEANS OF ACCESS TO INFORMATION TECHNOLOGY FOR EVERYONE .......22
5-5 SAMSUNG IS PASSIONATE ABOUT BRINGING JOY, VALUE AND INNOVATION TO OUR CUSTOMERS BY SETTING NEW
STANDARDS IN QUALITY ..................................................................................................................................................................23
[DISCIPLINE FOR VIOLATIONS OF THE CODE OF CONDUCT AND RESPONSIBILITIES OF COMPLIANCE] .................................25
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The Samsung Global Code of Conduct (the “Code”) is based on Samsung Values
and embodies principles that should guide the actions and decisions of every member
of Samsung Display—to do the right thing, every time, in every situation, on a daily
basis, and it is one of the ways we put Samsung Values into practice.
1
Use of the terms “Samsung Display”, “Samsung” and “the Company”
throughout the Code refers collectively to Samsung Display Co., Ltd. and
its majority-owned subsidiaries.
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apply to us or the situation confronting us; acting ethically and honorably with
integrity and honesty, and in the best interest of Samsung in every action and decision
we undertake in connection with our duties.
Simply put, the Code explains the global standards each member of Samsung
Display must follow, as well as our legal and ethical responsibilities. It provides
guidance on the behaviors we are all expected to follow. And it requires that we
make them habits.
The Code contains Samsung’s major principles and policies regarding conduct and
some practical examples of expected behaviors in common situations that a member of
Samsung Display may confront. However, the Code is a single document and it
cannot anticipate every situation we encounter or cover every eventuality, particularly
as laws differ between countries. The Code is not a complete manual that describes
all of the policies and procedures applicable to a particular situation. If specific
situations are not expressly covered, uphold the spirit of the Code and the principles of
Samsung Values by exercising common sense and good judgement, always in
compliance with applicable laws.
You are an integral part of Samsung. Your actions, words and behaviors do
matter, regardless of where you are located, your job or your position.
Make practicing this Code a priority; make living out the principles of Samsung
Values a daily goal.
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o Samsung Display is committed to full compliance with the laws, rules and
regulations of the countries in which it operates. Samsung takes its
responsibilities to comply with laws and regulations very seriously. Every
member of Samsung Display is responsible for being familiar with and
following the relevant laws, regulations and Company policies and procedures
that govern the business activities in which such member engages. Act
within the bounds of applicable laws, rules and regulations of the countries
where we do business. Comply with the letter and spirit of laws, regulations
and policies.
o No one at any level of Samsung has the authority to violate the Code or any
law or regulation, or to require another member of Samsung Display to do so.
Do not violate, or ask or encourage others to violate this Code, Samsung Values or
the Company’s policies or procedures. Do not fail to raise a known or suspected
violation of this Code. Do not willfully or purposefully ignore this Code. Do not
allow the needs of the business to justify doing something that violates the law
or is inconsistent with principles of Samsung Values or this Code.
1-2 Samsung is committed to treating everyone with respect, dignity and fairness.
We embrace diversity and a globally inclusive culture.
o Samsung respects the inalienable rights of every person. It embraces diversity and
does not discriminate against anyone based on race, ethnicity, nationality, gender,
religion, place of birth, disability, marital status, pregnancy and childbirth, political
affiliation or sexual orientation in our employment and business operations.
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o The Company is committed to complying with applicable labor laws and does not
employ underaged persons.
1-3 Samsung is committed to competing fairly and ethically, always within in the
bounds of applicable competition laws
o The Company is committed to competing fairly, abiding by the competition laws and
regulations of each country in which we operate, and not conducting acts that
unfairly limit competition with competitors or customers, including by colluding on
price, production volume, bids, sales territories or other terms and conditions whose
main purpose is to unlawfully limit competition.
o Samsung is committed to complying with all applicable export control laws and
economic sanctions laws and policies governing international trade.
o Samsung employees are not permitted to accept money, goods, entertainment and/or
anything of value from customers or anyone who does or is seeking to do business
with Samsung, nor engage in any activities that violate applicable laws, including
applicable antitrust and competition laws, and fair trade principles.
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o Samsung respects the trade secrets and confidential information of other companies
and individuals. It is committed to obtaining information from or about third
parties (e.g., competitors) only in a legal and ethical manner.
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1-5 Samsung is politically agnostic and does not get involved in politics
o Samsung respects the political views of each member of Samsung Display and
each member’s right to express such personal views outside of Samsung, especially
through the vote. However, Samsung is committed to building and maintaining a
respectful work environment and does not permit political activities of any kind
during working hours or on Samsung premises. You must not allow your political
views or activities to affect or be perceived to affect the way you do your job.
o Although Samsung respects the right of its members to participate in the political
process, such participation is a personal decision and you must conduct all political
activities on your own time, away from work, and at your own expense.
o Samsung respects the rights of individuals to perform their civic duties and exercise
his or her rights as a citizen. The Company is committed to approving legitimate
requests for personal time away from work to perform or exercise such rights or
duties, in accordance with applicable laws.
o Members of Samsung Display are prohibited from using any Company resources,
including money, providing free manpower and services or use of Company assets
to further any political goals.
o Samsung respects and is committed to comply with laws and regulations regarding
interactions with government officials and agencies, including donating funds or
providing benefits of any kind. Samsung employees are prohibited from using
Company funds or assets to make unlawful donations or engaging in improper
dealings with governments or government officials.
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o Samsung is committed in complying with the relevant privacy laws of each country
as well as our internal privacy policies in processing any personal information of
customers, employees, partners or guests.
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2-1 We make a strict distinction between business and personal affairs in our
duties
o You must not, directly or indirectly, buy or sell the securities of a company, other
marketable securities, or real estate on the basis of material nonpublic information
you acquire through your position at Samsung. Members of Samsung Display
are prohibited from misappropriating internal nonpublic information for personal
gain, or engaging in any acts that would damage the reputation of Samsung.
o If there is a conflict of interest between you and the Company, put the interest of the
Company first, and act at all times solely in the best interest of the Company.
Make all business decisions and conduct all business activities solely in the best
interests of the Company. Avoid any action which may generate actual or
perceived conflicts of interest. Avoid any financial or other business relationships
with suppliers, customers or competitors that would compromise, or even appear to
compromise, your ability to make objective business decisions in the best interest of
Samsung.
o Only use Company assets and facilities in connection with your duties at Samsung
or for other pre-approved purposes.
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2-2 Samsung respects the intellectual property (IP) rights and other intangible
rights belonging to the Company and other companies and individuals
o As part of your duty to safeguard the assets of the Company, protect and take care to
ensure that you maintain the confidentiality of all nonpublic Company intellectual
property and other confidential information.
o You must memorialize and report information acquired in connection with your
duties in sufficient detail to accurately reflect transactions, taking care to record all
information truthfully, faithfully and accurately, as well as safeguard and manage
such information in the same manner as other intellectual property.
o You must report any intellectual property that you produce or invent to the Company
during the course of your employment or in connection with your work at Samsung.
Disclose and assign to Samsung all interests in any technology, software, invention,
improvement, discovery, know-how, design, copyright, or any intellectual property
or creation you, or a group including you, made or conceived that arises out of, or in
connection or relationship with, your employment or assignment with Samsung.
Assist Samsung to perfect such assignment or to secure appropriate intellectual
property protection for any of the foregoing and understand that any patents that are
filed must be filed through Samsung.
o Samsung respects the intellectual property rights of third parties, and does not
intentionally infringe or improperly use valid patents, trademarks, copyrights and
other intellectual property rights of any third party.
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2-4 Protect the reputation and dignity of Samsung Display in all activities
o You must receive official approval (i.e., through the Company approval process)
prior to disclosing the Company’s confidential information to third parties and make
sure such disclosure is appropriate, in terms of content and context, in light of the
sensitivity of such information.
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o Samsung does not permit its officers and employees to serve on boards of companies
that could create actual or perceived conflicts of interest or participate in competitive
business activities.
o Samsung respects the views of each individual employee and each person’s right to
express such personal views outside of Samsung. However, you must clearly state
that you do not speak on behalf of Samsung, nor are you representing Samsung, and
that all personal opinions expressed on social media and other public arenas are
solely your own.
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o Samsung’s goal is to develop products and services from the customers’ perspective
and to promote research and development from the customers’ perspective. We
heed the voices and recommendations of our customers in the improvement of
product design, distribution, and service.
o Samsung exists because of our customers, and Samsung is committed to grow with
our customers. We believe that each interaction with our customers matters and we
are committed to engaging every customer with the respect and dignity they deserve.
o Samsung competes on the merits of our products and services. Compete fairly, but
vigorously, and never use deception or misrepresentation. Be fair, factual and
complete in our advertising, sales and promotional materials and do not falsely
advertise the quality and performance of our products or services and take care not
to spread false information about our competitors’ products or services. Our
communications with our customers or potential customers must be truthful and
accurate. We sell the quality of what we do; we do not disparage our competitors.
o The customer is the center of our business and Samsung is committed to customer
satisfaction. Treat each customer with respect and dignity in resolving customer
service issues. Be responsive, transparent and effective in resolving each
customer’s issues.
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o Samsung is committed to doing the right thing for our shareholders. That means
that the Company will continue to actively pursue policies and initiatives to enhance
the rights and interests of our shareholders and maximize shareholder value through
transparent and sound management.
o Samsung values the opinions of its shareholders and we are committed to listening,
considering and adopting great ideas that will help the Company. We put our
commitment into practice by carefully reviewing and considering every legitimate
petition from our shareholders and implementing ideas that we in good faith believe
will improve Samsung, in accordance with applicable law.
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o Samsung respects the rights of every individual and abides by the employment laws
in the countries where we operate for all type of workers, whether they are
temporary, immigrant, student or an expatriate.
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o Samsung tries to make its own environmental footprint more sustainable and run our
businesses in an environmentally responsible manner by working to actively
minimize the use of harmful materials, utilize resources more efficiently and recycle
waste products for the benefit of the environment.
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o Samsung has emergency response procedures in place to help ensure your safety and
minimize any disruptions to our operations in the event that an unforeseen external
risk such as natural disasters, fires or outbreak of infectious diseases, etc., occurs.
The Company is committed to improving or regularly updating such procedures to
further reduce any disruptions to our operations.
o Samsung is committed to the health and safety of our customers. We will continue to
put the health and safety of customers at the center of our business activities from
planning, design, development, production, distribution and sales to disposal of
products.
o Samsung will continue to clearly inform our customers on how to safely use and
operate our products or services.
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o We work each day to make the next day better and provide a better future for our
customers, our shareholders, our partners, our communities, the world we live in and
ourselves—to prosper together because we recognize that we are not an island to
ourselves. We grow because of our customers, our shareholders, our partners and
our communities. And we are committed to grow with our customers, our
shareholders, our partners and the communities we serve, work and live in.
o Samsung is committed to creating stable well-paying jobs and faithfully fulfilling its
tax and legal obligations in communities where we operate.
o Do the right thing. Use good judgment and apply common sense in carrying out
your duties and responsibilities. That means following the letter and spirit of the
laws, regulations and Samsung’s policies that apply to you or the situation
confronting you; acting ethically and honorably with integrity and honesty, and in
the best interest of Samsung in every action and decision you undertake in
connection with your position at Samsung. The aggregation of your actions is what
makes Samsung a responsible and trustworthy corporate citizen.
o Though not every member of Samsung Display officially represents Samsung, each
member is an unofficial ambassador to the communities we serve. We encourage
every one of you to make an effort to build trust within your local communities by
faithfully fulfilling your duties and responsibilities, ethically and honorably with
integrity and honesty.
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5-2 We respect the social and cultural values of local communities and we are
committed to prosper together with local communities
o Samsung Display is committed to full compliance with the laws, rules and
regulations of the countries in which it operates. The Company also respects the
culture, values and beliefs of local communities in which we operate, and strives to
improve the lives of local residents. We encourage you to actively participate in
helping us realize this goal.
5-3 Samsung is committed to growing and prospering together with our partners
o We grow with the help of our partners, and we are committed to grow with our
partners. Samsung is committed to building trusting relationships with our partners
and to continue to work with our partners to enhance customer satisfaction in our
products and services.
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o Child labor, illegal, abusive or forced labor, or discrimination have no place in our
operations. As part of our commitment to comply with laws and regulations,
Samsung encourages our business partners to comply with international standards,
laws and regulations on human rights, child labor, working hours, forced labor,
discrimination and the environment, and monitor their compliance by reflecting it in
the evaluation of our business partners.
o As we said at the outset, Samsung aspires to be the most beloved, innovative and
admired company of our clients and customers. As part of its pursuit and
commitment, the Company will continue to invest in research and development to
develop new innovative products that will improve the lives of people and the
communities they live in.
o We realize that increasing access to technology also means making our products
accessible to those who have special physical needs. Samsung is committed to
keeping our customers with special needs in mind in our product planning, design,
and development to make our products easier to use and more accessible for our
customers.
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5-5 Samsung is passionate about bringing joy, value and innovation to our
customers by setting new standards in quality
o Samsung develops its products to meet or exceed the highest international standards
in quality management to ensure customer satisfaction, and always in compliance
with relevant laws and regulations as well as our internal quality control policies.
No member of Samsung should do anything that is contrary to our commitment.
o Samsung works with our partners to improve quality and eliminate defects in the
components supplied by our partners.
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Every member of Samsung Display is responsible for being familiar with and
following relevant laws, regulations and Company policies and procedures that govern
the business activities in which such member engages. At all times, act within the
bounds of applicable laws, rules and regulations of the countries where we do business.
Comply with the letter and spirit of laws, regulations and policies.
Although knowing all aspects of every applicable law may not be possible, we do
expect you to understand major laws and regulations that apply to your work. We
understand that application and interpretations of these laws can be complex and fact-
specific, so seek help when you have questions. Contact your Legal
Compliance/Legal Department regarding questions about the applicability or
interpretation of any rule, law or regulation.
The Code applies to Samsung Display and all of its employees as well as to any
subsidiaries and their employees domestic and overseas with a majority interest held
by Samsung Display.
The Code also applies to business partners when conducting business for Samsung
Display.
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Speak up if you see or suspect violations of this Code. Samsung has company-wide
communication channels open to reporting grievances and will ensure that no one is
disadvantaged for speaking up. Samsung Display does not tolerate retaliation
against anyone who reports in good faith and will protect the identity of those who
speak up so that employees may raise issues without fear of retaliation. Retaliation
against individuals for raising claims or concerns regarding discrimination,
harassment, or intimidation, or for participating in the investigation of a claim or
concern, is prohibited.
Executives and other managers must be alert to situations or actions that may violate
the letter or spirit of the Code, our policies, or procedures. Where such situations
arise or are suspected, executives and other managers have a duty to make sure that
the issue is properly resolved or promptly escalated to the appropriate person or
function.
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The Code is by its very nature aspirational because it reflects our commitment to the
highest standards. However, we recognize the possibility that laws and regulations
in the various countries where we conduct business may have requirements that
conflict with the Code. In the event of such conflicts, the affected overseas
Samsung Display subsidiary should give priority to applicable local laws over the
Code.
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