Class Notes Module-II
Class Notes Module-II
PROJECT METHODOLOGY
• The latest PMI-commissioned talent gap analysis by Anderson Economic Group (AEG) points to
outstanding opportunities in jobs and career growth for project managers within the 11 countries studied.
• Through 2027, the project management-oriented labor force in seven project-oriented sectors is expected to
grow by 33 percent, or nearly 22 million new jobs.
• By 2027, employers will need nearly 88 million individuals in project management-oriented roles.
• China and India will represent more than 75 percent of the total project management-oriented
employment.
• This report shows that project managers are important contributors to productivity.
• Talent shortages in the profession can potentially create risks of nearly US$208 billion in GDP over the 10-
year period in the 11 countries examined.
Types of Project Management Approaches and
Methodologies
Types of Project Management Approaches and Methodologies
• It’s a traditional project management approach that follows a linear, sequential process. To
simplify, each phase of the project must be completed before moving on to the next.
Key principles
• Sequential phases: The project is divided into distinct phases (planning, design, development, testing,
deployment)
• Thorough documentation: Detailed plans and specifications are created upfront
• Rigid adherence to plan: Changes are discouraged once a phase is complete
WATERFALL project management
• How it works:
• In Waterfall, HR processes are completed in a strict sequence, with one phase fully finished before
moving on to the next.
• Example:
• Employee Onboarding Process:
• First, the HR team prepares all necessary documents (contracts, company policies).
• Once the documents are ready, they schedule and conduct orientation and training sessions.
• Only after the training is complete, the new employee starts their actual job duties.
• Each step must be fully finished before moving to the next, with little room for changes once the
process has started.
Best Use:
• Works well for strict, structured HR processes like onboarding, where there’s little flexibility and
everything must follow a specific order.
WATERFALL project management – Pros & Cons
Suitable for
Clear project
Easy to plan and projects with
Pros structure and
track progress well-defined
phases
requirements
Tools like Microsoft Project and Asana are well-suited for this methodology.
Agile project management
management -
Cons
Agile project
management
Best use cases or industries
• Agile is well-suited for:
• Software development
• Product development
• Marketing campaigns
• Startup environments
• Projects with uncertain or evolving requirements
An example of successful implementation
• LEGO scaled project management by adopting the Scaled Agile
Framework [SAFe]. This approach enabled cross-team alignment through
regular planning sessions, emphasizing value streams over traditional
silos. As a result, they became more responsive to change and improved
overall efficiency.
Latest Industry Insights for Human Resource Management Students
on Waterfall and Agile Methodologies:
1. Waterfall Methodology Example in HR:
1. HR Software Implementation:
1. In traditional HR operations, implementing new HR software (e.g., payroll or employee
management systems) often follows the Waterfall method. Each phase—such as requirements
gathering, system design, and employee training—is completed fully before moving to the next.
This ensures a structured process, particularly for large companies where any delay in a step can
disrupt employee services.
2. Insight: Waterfall is ideal for HR operations that require step-by-step planning, like large-scale
system changes, where altering course mid-way would be too costly or disruptive(Agile HR
Analytics
Latest Industry Insights for Human Resource Management Students
on Waterfall and Agile Methodologies:
1. Agile Methodology Example in HR:
a) Employee Development & Feedback Loops:
In contrast, Agile is now heavily adopted in HR departments focusing on continuous feedback,
especially for employee development programs. For example, agile practices allow HR teams to
iteratively roll out new training or wellness initiatives and adjust them based on employee
feedback and performance data. This methodology allows flexibility and ongoing improvements
without waiting for an entire project cycle to end.
b) Insight: Agile's adaptability and responsiveness are increasingly being used in HR to manage
employee well-being, performance reviews, and learning programs, making it ideal for dynamic
environments (Innovify) (TMI).
• Both methodologies—Waterfall for structured implementations and Agile for flexible and employee-
centered processes—offer HR professionals tools to manage different types of projects more
effectively. The rise of Agile practices in HR reflects a broader trend of making processes faster and
more adaptable, especially in industries facing constant change, such as technology, healthcare, and
manufacturing.
What’s the Difference Between Agile and Waterfall?
• Agile project management splits the product development process into multiple cycles (sprints).
Each of these sprints needs to be completed and approved by the customer before you move on to the
next one.
What’s the Difference Between Agile and Waterfall?
Agile’s Flexibility
As the Agile methodology is based on splitting a project into multiple development cycles, it’s very
conducive to change. This iterative approach to software development can handle changing customer
requirements with ease!
Since you’re not working on the whole project at once – you have multiple opportunities to include
customer feedback along the way.
Differences between their testing process
Waterfall’s testing process
In the Waterfall methodology, you only test a product once the entire development phase is finished.
What’s the
While this can help you develop the product undisturbed, it could lead to large scale issues at the
end.
Difference
Remember, you’ve developed your entire product before you test for problems!
Between Agile
and Waterfall?
Agile testing process
In this project management methodology, the project is reviewed and tested after each sprint. This
helps you fine-tune every part of the project to ensure that it always satisfies customer needs.
What’s the Difference Between Agile and Waterfall?
Differences between their teams
The Waterfall team
• The Waterfall team is a very structured unit with a project manager leading the processes. Most of
the team members have well-defined roles and only work on what they’re asked to do.
The Agile team
• In the Agile approach, most of the team members are self-sufficient and cross-functional. While
there’s a product owner and project manager guiding the team, they’re expected to be fairly self-
sufficient.
• This enables them to quickly adapt to project changes
• Waterfall teams are like following a step-by-step plan in a strict college project, while Agile teams
are like friends planning a flexible road trip where everyone pitches in and adapts.
Differences between their customer involvement
Customer involvement with waterfall
• In a Waterfall project, your clients are only involved in the early stages of the project and when
the final product is completed.
What’s the
There’s minimal involvement while you’re developing your project.
Difference
Between
Customer involvement with Agile
• Since the sprints in Agile development facilitate customer feedback at all levels, you get their
Agile and
constant input
throughout!
on a project. They’re not limited to the start and end – they’re present
Waterfall?
• Waterfall: Customer checks in at the start and finish—like getting a custom outfit without any
mid-process input.
• Agile: Customer is involved throughout the project—like collaborating with a cake designer,
providing feedback as the cake is being made.
When looking at Waterfall vs Agile frameworks, you need to think of:
• The size of your project – Is it short and simple, or will it be better to divide it up?
• Which
The size of youris
teamthe
– Is your team very structured, or is it filled with cross-functional members?
• One for
Your clients – Do You?
they want to actively be a part of your project process?
• The project’s needs – Does the project have fixed deliverables or is it very flexible?
When comparing Waterfall vs Agile, Waterfall is best for…
• Quicker, cheaper and smaller projects
• Projects for clients that don’t want to be actively involved
• Projects with very clear and fixed goals and requirements
Which is the
When comparing Agile vs Waterfall, Agile is best for…
One
• Clientsfor You?
that need to be involved at every step of the way
• Projects with changing requirements
• Large, complex projects that need to be broken down
This is a popular Agile framework that provides a structured approach for managing
more complex projects. Project teams work together towards a common goal with clear
SCRUM
roles and responsibilities.
project
Key principles
managemen
Self-organization: Teams have the autonomy to make decisions and manage their
work
t Cross-functional
– Best useteams: Members of the project team have diverse skills to cover all
cases
aspects ofor
the project
Iterative development: Projects are broken down into short, time-boxed iterations
industries
(sprints)
Continuous improvement: Teams regularly inspect and adapt their processes to
enhance performance
Main characteristics and process flow
• Product owner: Represents the stakeholders and defines the product vision
• Scrum master: Facilitates the Scrum process and removes impediments
SCRUM project
• Development team: Is a self-organizing team responsible for delivering the product increment
• Sprint planning: The work to be done in the upcoming sprint
management – meeting to synchronize activities and address impediments
• Daily Scrum: A short daily
Best usereview:
• Sprint cases
Demonstrating the completed work to stakeholders and gathering feedback
• Sprint retrospective: Reflecting on the sprint to identify improvements
or •industries
Product backlog: A prioritized list of product requirements
• Sprint backlog: A subset of the product backlog for the current sprint
Pros
02
Introduction
Agile Overview
03 12 Agile Principles
25 About Smartsheet
Everyone Often the people managing the work are simply ‘winging it’,
which can result in a struggle to manage multiple projects, meet
1 Satisfy the
customer
Our highest priority is to
2 Welcome
changing
requirements
3 Deliver w orking
software
frequently
satisfy the customer Even late in development. from a couple of weeks to a
through early and Agile processes harness couple of months, with
continuous delivery of change for the customer’s preference to the shorter
valuable software. competitive advantage. timescale.
4 Work
together 5 Build projects
around motivated 6 Face-to-face
conversation
Business people and individuals The most efficient and
developers must work Give them the environment and effective method of
together daily throughout support they need, and trust conveying information to and
the project. them to get the job done. within a development team is
43
face-to-face conversation.
12Agile Principles
7 Focus on
working
soft w are
8 Promote
sustainable
development
9 Ensure
technical
excellence
Working software is the Agile processes promote Continuous attention to
primary measure of progress. sustainable development. The technical excellence and
sponsors, developers, and good design enhances agility.
users should be able to
maintain a constant pace
indefinitely.
10 Simplicity
The art of maximizing the 11 Self-organizing
teams
12 Reflect and
adjustment
amount of work not done The best architectures, At regular intervals, the team
– is essential. requirements, and designs reflects on how to become
emerge from self-organizing more effective, then tunes
teams. and adjusts its behavior
44
accordingly.
Agile Development Cycle
The phases in the Agile development cycle may not happen in succession; they are flexible and always
evolving, with many happening in parallel.
At the end of each sprint, stakeholders and team Agile Project Management 101 49
members meet to plan next steps.
Advantages of Scrum
Scrum is a highly prescriptive framework with specific roles and ceremonies. While it can be a lot to
learn, these rules have multiple advantages:
4 Daily Scrum
meetings 5 Sprint review
meeting
6 Sprint
retrospective
The Daily Scrum is a 15-minute stand- At the end of each sprint, the team meeting
up meeting that happens at the same presents the work they have Also at the end of each sprint, the team
time and place every day during the completed as a live demo rather reflects on how well Scrum is working
sprint. During the meeting each team than a presentation. for them and talks about any changes
member talks about what they that need to be made in the next sprint.
worked on the day before, what they’ll
work on today, and any roadblocks.
Tools and Artifacts in Scrum
In addition to roles and ceremonies, Scrum projects also include certain tools and “artifacts”. For example, the team
uses a Scrum board to visualize the backlog or a burndown chart to show outstanding work. The most common are:
1. The Team (Scrum Team): You and your friends form a team where everyone has a role. One friend may be the
"Product Owner" (who decides what the event should look like), another is the "Scrum Master" (who makes sure
everyone stays on track), and the rest are the "Development Team" (who do the actual work like decorations,
food, or music).
2. Work in Sprints: Instead of doing everything at once, you plan the event in short time periods called "Sprints"
(maybe one week). During each Sprint, you focus on one part of the event like making invitations or setting up
the stage.
3. Daily Meetings: Every day, you have a quick chat (called a "Daily Standup") where everyone shares what they did
yesterday, what they're doing today, and if they have any problems. This keeps everyone updated.
4. Feedback and Improvements: At the end of each Sprint, you all review the progress (called a "Sprint Review").
You see what worked well, what didn't, and make improvements for the next Sprint.
Example: Preparing for a Group Presentation
• The Team: You and your classmates are preparing a group presentation. Everyone has different tasks
like research, making slides, and practicing delivery. This is your Scrum Team.
• Product Owner: One of you (maybe the group leader) is the "Product Owner." They decide what the
• Scrum Master: Another classmate acts as the "Scrum Master," keeping the team on track, making sure
deadlines are met, and helping with any issues (like someone not finishing their slides on time).
Example: Preparing for a Group Presentation
• Sprints: Instead of trying to finish the whole presentation at once, you break the work into Sprints. For example:
• What they finished (e.g., "I researched my part and found some articles"),
• What they are working on next (e.g., "I'll start making the slides for my section"),
• Any problems (e.g., "I'm having trouble finding images for my slides").
• Sprint Review: At the end of each Sprint, the team gets together to review the work so far. After Sprint 1, you look at the
research and discuss if it's enough or if someone needs to find more. You adjust if needed before moving to the next Sprint.
Kanban was inspired by the Toyota Production
System and Lean Manufacturing. In the 1940s,
Kanban Toyota improved its engineering process by modeling
it after how supermarkets stock shelves. Engineer
Methodology Taiichi Ohno noticed that supermarkets stock just
enough product to meet demand.
Kanban isJapanese for “visual sign” or Inventory would only be restocked when there was
“card.” empty space on the shelf (a visual cue).
It isa visual framework used to These same ideas apply to software teams and IT
implement Agile and shows what to projects today.
produce, when to produce it, and how In this context, development work-in-progress (WIP)
much to produce. takes the place of inventory, and new work can only be
It encouragessmall, incremental added when there is an “empty space” on the team’s
changesto your current system and does visual Kanban board.
not require a certain set up or procedure Kanban matches the amount of WIP to the team’s
(meaning, you could overlay Kanban on capacity, improving flexibility, transparency, and
top of other existing workflows). output.
Example: Ordering Food in a Restaurant
• Imagine you're running a small restaurant. Instead of preparing all dishes in advance, you only start
cooking after a customer places an order.
• Why? Because this way, the food is always fresh, and you're not wasting ingredients by preparing
meals that no one ordered.
• How is it JIT? The ingredients are used just in time to prepare the meal when it's needed, not before.
Agile Practices
flexible in its very nature.
There is no wrong or right
way to get started with Agile.
• Software development
• Product development
• Marketing
• IT projects
• 3M, a diverse manufacturer, faced challenges in its software development when transitioning to the
RFID Track and Trace market.
• To address this, 3M adopted the Agile Scrum methodology, empowering teams to respond swiftly to
customer needs.
• This shift cultivated a more adaptable and efficient software development process, ultimately driving
success in the new market.
• Scrum methodology is particularly beneficial for organizations involved in
• complex product development,
• such as software companies,
• technology startups, and
• research and development departments in various industries.
• Additionally, Scrum is advantageous for
• marketing agencies and consulting firms,
• where projects often require rapid adaptation and iterative development.
The Chicken and Pig Theory
in Project Management
SCRUM
project
management
The Chicken and Pig Joke
• One day, a chicken and a pig were walking down the road together.
• The chicken says, 'Hey, let's open a restaurant!'
• The pig asks, 'What would we call it?'
• The chicken replies, 'How about Ham and Eggs?'
• The pig shakes his head and says, 'No way! For you, it’s just involvement—laying
eggs. For me, it's total commitment—I’d be the ham!'
How It Applies to Project Management
• In Scrum project management, this joke explains levels of commitment.
• Chickens (Involved): They give input but aren't directly responsible (e.g.,
Stakeholders, Clients).
• Pigs (Committed): They are fully responsible for delivering the project (e.g.,
Developers, Product Owners).
Key Lesson: Chickens vs. Pigs
• Chickens are involved, providing feedback and ideas.
• Pigs are committed, doing the actual work to deliver the project.
• Both roles are important, but pigs carry the responsibility of delivering results.
Fun Interpretation
• Think of it like this:
Chickens: People who contribute ideas but don’t do the heavy lifting.
Pigs: The ones who stay up late doing the actual work and making sure it gets done.
Conclusion
• While both Chickens and Pigs are necessary, it’s the Pigs (the committed team
members) who ensure the project is successfully delivered!
FedEx Example: Lean Project Management
• Lean Project Management focuses on maximizing value while minimizing waste (Muda). FedEx
implemented lean principles to improve its aircraft maintenance operations at LAX.
• Key Principles:
1. Waste Elimination (Muda)
2. Standardized Workflows
3. Just-in-Time Inventory (JIT)
4. Visual Management (Kanban)
5. Continuous Improvement (Kaizen)
6. Reducing Downtime (SMED)
FedEx at LAX: Lean Implementation
• How FedEx applied Lean Principles at LAX to improve aircraft maintenance operations:
• 1. Organized tools and parts using the 5S system (Waste Elimination).
• 2. Standardized processes for common maintenance tasks (Standardized Workflows).
• 3. Adopted Just-in-Time (JIT) inventory management to reduce storage costs.
• 4. Introduced Kanban boards for visual management of maintenance tasks.
• 5. Used Kaizen for continuous improvement in maintenance efficiency.
• 6. Applied SMED to reduce downtime and increase aircraft availability.
Waste Elimination (Muda Reduction)
• FedEx reduced storage costs by ordering parts only when needed for repairs. This eliminated excess
inventory and ensured parts arrived just in time for maintenance tasks.
Visual Management (Kanban)
• FedEx implemented Kanban boards to track maintenance tasks visually, ensuring better
communication and coordination among teams. The boards displayed the status of parts and repairs
in real-time.
Continuous Improvement (Kaizen)
• FedEx encouraged workers to identify and suggest small improvements in their daily tasks. These small
changes added up to significant improvements in overall efficiency.
Reducing Downtime (SMED)
• FedEx applied SMED principles to reduce aircraft downtime. By simplifying complex maintenance
tasks and breaking them into efficient steps, FedEx reduced the time planes spent grounded.
Lean Project Management
The methodology is focused on eliminating waste and
maximizing value delivery.
It involves streamlining processes, reducing non-value-added
activities, and ensuring a smooth workflow.
Key principles
• Identify value: Clearly define what creates value for the
customer
• Map the value stream: Visualize the entire process from
start to finish, identifying all steps involved
• Create flow: Eliminate interruptions and bottlenecks to
create a smooth workflow
• Establish pull: Produce only what is needed, when it’s
needed, and in the required quantity
• Seek perfection: Continuously improve processes to
achieve perfection
Lean project management
Main characteristics and process flow
• Focus on value: Prioritize activities that directly add
value to the customer
• Waste elimination: Identify and eliminate non-
value-added activities
• Continuous improvement: Implement Kaizen to
enhance processes gradually
• Visual management: Use visual tools like value
stream maps to understand the flow
• Teamwork and collaboration: Create a
collaborative environment to identify and solve
problems
Pros
• Increased efficiency and productivity
• Reduced costs through improved
resource utilization
• Improved quality of project deliverables
• Faster time to market
• Enhanced customer satisfaction
Cons
• Requires a cultural shift toward
continuous improvement
• Challenging to implement in complex
Lean project management organizations
• Focus on process can sometimes
- Pros and cons overshadow innovation
Lean project management
Lean is particularly effective in:
• Manufacturing
• Operations
• Supply chain management
• Healthcare
• IT service management
An example of successful implementation
FedEx Express improved its aircraft maintenance operations
at Los Angeles International Airport (LAX) by implementing
lean management principles.
It leveraged these principles to optimize its maintenance
processes, improve efficiency, reduce costs, and elevate overall
operational performance.
Six Sigma Project
Management
Six Sigma Overview
• Six Sigma is a method used to improve processes by identifying and
eliminating
• defects,
• reducing variability, and
• improving quality.
SIX – SIGMA project Although Six Sigma is not solely a project management
management methodology, its tools and principles can be applied to boost
project performance.
Key principles
• Manufacturing
• Healthcare
• Finance
• Customer service
• Any industry seeking to improve quality and efficiency
An example of successful implementation
Xerox has leveraged Six Sigma methodologies to address complex business challenges. By incorporating data-
driven approaches and advanced technologies, Xerox has significantly improved its operations and customer
experiences.