PAYER GUIDE
THE STUDENT ’S
GUIDE TO MAKING
INTERNATIONAL
PAYMENTS WITH
FLYWIRE
FLYWIRE.COM
WHY USE FLYWIRE?
• Flywire allows you to pay from almost any country or bank in your home currency
• No bank fees or further charges
• Competitive exchange rates and a best price guarantee
• Fast transfers – your payment is usually received by the university within 3-4 business days
• A guarantee that dePaul University will receive the correct amount once your payment is made,
you don’t need to worry about fluctuation exchange rates!
• Payment tracking via a student dashboard, with notification via email once payment is received by
dePaul University
STEP 1: LOG IN
• Go to campusconnect.depaul.edu and log in
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STEP 2: ENTER THE STUENT CENTER
Click on the Student Center tab.
FLYWIRE.COM 2
STEP 3: SELECT INTERNATIONAL PAYMENT
In the Finances section of the Student Center, click View ePAY/eBILL.
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STEP 4: ENTER PAYMENT AMOUNT & SELECT METHOD
On the next screen, enter your payment amount, then select “International Wire” from the Payment
Method drop-down menu.
$25,000.00
$25,000.00
FLYWIRE.COM
STEP 5: ENTER YOUR COUNTRY & SELECT PAYMENT METHOD
• You are now in Flywire’s payment portal. Enter the country you are paying from and the amount you
need to pay.
• Based on your country selection Flywire will automatically display your local currency rate with the
appropriate payment options, such as traditional bank transfer or debit/credit card payment.
• Traditional bank transfer (also known as a wire) is the most cost effective method. Please note that to
complete the payment you will need to make arrangements with your bank (in-person, online, or over the
phone) and send your funds to Flywire in your chosen currency.
• Debit/credit card will allow you to make an online payment in your home currency. Contrary to a
traditional international credit card payment, with Flywire we are handling the foreign exchange so you
will know the exact amount that will be deducted from your account before making your payment. Please
note that credit card payments are not available in every country.
• Flywire will then convert your currency and pay your institution.
• If you have an account in a different currency that you would prefer to use, select that country in the
“what country are you paying from” field instead.
• If you select your home country, but you don’t see your home currency, not to worry — you can
always pay in the currency of your institution or select a different currency. The process and benefits
will remain the same, however, your bank will handle the foreign exchange before sending the funds
to Flywire.
FLYWIRE.COM
$25,000.00
Spain
FLYWIRE.COM
STEP 6: LOGIN/CREATE ACCOUNT & ENTER PERSONAL DETAILS
• Enter your name, email, and password to create an account (this will allow you to track your
payment each step of the way). In addition, your payment details will be saved and pre-fill for your
next payment.
• Follow the prompts to fill in your personal details and contact information.
• Click the Continue with Payment button.
Flywire Account
FLYWIRE.COM 4
STEP 7: CONFIRM PAYMENT DETAILS
• Please review and confirm the information for your payment.
• If you are paying via bank transfer, you will receive a deadline by which you should go to your bank
and complete the payment. This payment due date will be listed on the payment details page at the
bottom. (If you need more time, our Customer Support Department can allow for an extension at
the time of booking. If you miss your deadline, you can also request more time in your dashboard.
This deadline is not associated with your educational institution deadline).
• Click the Continue with Payment button.
You will pay 24,201.00 EUR from Spain via Domestic Bank Transfer in Euros (EUR), and your University will receive
25,000.00 USD.
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STEP 8 (FOR BANK TRANSFERS): REVIEW PAYMENT INSTRUCTIONS
• For a bank transfer (wire) you will be directed to your payment dashboard where you will receive
payment delivery instructions. You can review the payment details and return as necessary to check
the status of your payment.
• You can enter your mobile phone at the prompt if you would like to receive payment status updates
via text. If you do not want to receive text updates click the “no thank you” link.
• For a bank transfer we recommend that your print the instructions to bring with you to the bank
when you make your payment. This will make the process clearer for you and the bank. Please make
sure to include your Flywire payment ID in the details of your bank transfer.
• IMPORTANT: Your payment ID is only valid for this payment. Every payment requires a unique
Flywire payment ID. This facilitates the payment tracking process.
25,000.00 USD to your University
Sample University
FLYWIRE.COM 6
STEP 8 (FOR CREDIT CARDS): REVIEW PAYMENT INSTRUCTIONS
• For debit/credit card payments you will be taken to a web form to fill in your credit card information
and complete your payment. Please note that funds will not be displayed on your student account
immediately as your payment still needs to be processed and delivered to your institution.
• Please be sure to check your credit card limits to verify it can accommodate your payment size. In
some cases you will need to call your bank to confirm your payment can be processed.
• You can enter your mobile phone at the prompt if you would like to receive payment status updates via text.
If you would prefer not to receive text updates, click ‘no thank you’ at the prompt.
• IMPORTANT: Your payment ID is only valid for this payment. Every payment requires a unique
Flywire payment ID. This facilitates the payment tracking process.
You will pay 24,854.00 EUR from Spain via VISA: International Debit/Credit, and your University will receive 25,000.00 USD.
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STEP 9: TRACK PAYMENT STATUS ONLINE
• Your dashboard will be updated each step of the process, and you will receive a final email
confirmation when payment has been delivered to your institution.
• Keep in mind that your school may take 2-3 business days to post your payment to your account
once they have received it.
• If you have not sent your payment within 2 days, you will receive a notification from Flywire asking
if you need more time, want to cancel, or have already sent your payment.
• Should you have any questions along the way, contact Flywire 24x7 via email, live chat, or phone.
Delivered 05 December 2015
Flywire
Thanks for booking a Flywire Support
payment! Please
include your payment
ID AND37235461 with
Flywire Support
your transfer. Login at Pay before 2 December 2015
http://bit.ly/1pqKbvx for Flywire has received your payment
detailed insturctions.
25,000.00 USD to
We’ve received your your school
payment! Payment of
$25,000 should be
delivered to your AND37235461
university within two 24,201 EUR
days. by peerTransfer
November 30, 2015
We’ve delivered your
payment of $25,000 to Hi,
your university. Thanks
for trusting us with your Your payment to Flywire for
payment! $25,000.00 is being processed.
25,000.00 USD
FLYWIRE.COM 8
NEED HELP?
Customer Support Phone Numbers : Email: [email protected]
USA Toll free +1 800 346 9252 Online: flywire.com/help
USA Local number +1 617 207 7076
Spain +34 96 065 3947
Canada +1 647 930 9424
Australia +61 (2) 800 69 729
United Kingdom +44 (20) 32 394 729
Hong Kong +852 81 703 729
South Korea +82 (70) 78 479 729
9 FLYWIRE.COM
