Job Analysis - Maintain proper storage conditions for

different types of specimens.

WORK ACTIVITIES
- Document any discrepancies in specimen
collection.
Clerical Activities

- File patient records in the EHR system. Data Entry

- Update patient demographics and insurance - Input patient test results into the EHR
information. promptly.
- Create and maintain patient appointment - Update clinical notes after patient visits.
schedules.
- Maintain an accurate log of all patient
- Process insurance claims and authorizations. interactions.
- Generate reports for healthcare providers. - Correct errors in patient records as needed.

- Compile data for statistical reports and audits.

Patient Interaction

- Welcome patients and verify their Equipment Maintenance

identification.
- Perform routine cleaning and disinfecting of
- Answer patient inquiries regarding services. equipment.
- Assist patients in completing necessary forms. - Report any malfunctioning equipment to the
- Provide directions to various departments supervisor.
within the facility. - Assist in troubleshooting minor technical
- Follow up with patients post-appointment for issues with devices.
satisfaction feedback. - Maintain an inventory of equipment and
request repairs when necessary.

Specimen Handling - Ensure all equipment meets regulatory

compliance standards.
- Collect blood samples using proper
techniques.

- Ensure all specimens are labeled with patient Inventory Management

information and date/time of collection. - Track inventory levels of medical supplies
- Prepare specimens for shipment to reference weekly.
laboratories.
- Place orders for new supplies as needed.

- Organize storage areas for easy access and Communication

inventory checks.
- Relay important messages between patients
- Dispose of expired or unusable supplies and healthcare providers.
according to protocols.
- Update the medical team about patient status
- Conduct regular audits of inventory to ensure changes.
accuracy.
- Participate in team meetings to discuss patient
care plans.

Assisting Procedures - Document and share patient feedback with

relevant staff.
- Prepare sterile instruments and materials for
procedures. - Coordinate with pharmacies for medication
prescriptions.
- Position patients correctly for examinations or
tests.

- Provide necessary support to the medical staff Scheduling

during procedures.
- Confirm appointments with patients via phone
- Monitor patient comfort and report any or email.
concerns during exams.
- Adjust schedules to accommodate urgent
- Clean and restock exam rooms after patient needs.
procedures.
- Set reminders for patients about upcoming
tests or procedures.

Patient Education - Organize follow-up appointments based on

treatment plans.
- Explain pre- and post-procedure instructions
to patients. - Maintain an up-to-date calendar of staff
availability.
- Distribute educational materials related to
their health conditions.

- Instruct patients on medication usage and side Tools and Equipment Used
effects.
Laboratory Equipment
- Provide guidance on lifestyle modifications or
follow-up care. Centrifuge:For separating blood components.

- Answer any questions patients may have Microscope: For examining specimens at a
about their health. cellular level.
Incubator: To maintain optimal conditions for Specimen Transport Bags:For safely moving
specimen growth. samples to the lab.

Autoclave: For sterilizing instruments and Refrigerator/Freezer:For storing sensitive

materials. specimens and reagents.

Sharps Container:For safe disposal of needles

and other sharp objects.
Medical Instruments

Syringes and Needles: For collecting blood

samples or administering medications. Communication Tools

Stethoscope:For auscultation of heart and lung Phone:For patient communication and

sounds. coordination with healthcare staff.

Thermometer:To measure patient Intercom System: For efficient communication

temperature. within the facility.

Blood Pressure Cuff: For measuring blood

pressure.
JOB CONTEXT:
Office Equipment
Example :
Computer:For data entry, scheduling, and
accessing patient records. The bookkeeper spends the majority of time
making entries in and balancing journals and
Printer/Scanner:For printing reports and ledgers. The workday is spent in a climate-
scanning documents. controlled office with four coworkers. Physical
demands are minimal and sitting is required
Fax Machine:For transmitting patient records for most of the day. Work hours are Monday-
and referrals. Friday from 8:00 a.m. to 5:00 p.m., with an
unpaid hour for lunch. No weekend or holiday
work is required and overtime seldom occurs.
Personal Protective Equipment (PPE) Psychological stress is usually low but becomes
moderate when dealing with an angry
Gloves: To ensure safety during patient
customer.
interactions and specimen handling.

Masks:For infection control and protection.

Here's an analysis of the job context, stress
Goggles/Face Shields: To protect eyes and face
level, physical demands, level of
from potential splashes.
responsibilities, temperature, number of
Storage and Transport coworkers, and degree of information for a
medical tech assistant:
 Variable:Generally a controlled environment
(air-conditioned) in offices and clinics, but may
Job Context encounter varying temperatures in
Work Environment:Typically found in laboratories (e.g., incubators, refrigerators).
hospitals, clinics, or laboratories; involves Number of Coworkers
direct interaction with patients and healthcare
professionals. Team Environment: Typically works alongside
a team of medical professionals, including
Work Schedule: May include shifts, evenings, doctors, nurses, and other lab technicians;
weekends, and on-call duties. team sizes can range from a small group (3-5)
to larger teams (10+), depending on the
facility.
Stress Level
Degree of Information
Moderate to High:Can be stressful due to high
patient volumes, tight deadlines for lab results, High Level of Information: Requires
and the need for accuracy in procedures. understanding of medical terminology,
laboratory procedures, and patient privacy
Emotional Strain:Interaction with ill patients regulations (HIPAA).
and managing difficult situations may
contribute to stress. Continuous Learning:Must stay updated on
new technologies, procedures, and regulatory
requirements in the medical field.

Physical Demands

Moderate: Involves standing for long periods, Work Performance :

lifting or moving equipment and supplies, and
performing repetitive tasks. For example : The bookkeeper is evaluated
annually by the office manager using the credit
Manual Dexterity: Required for using medical union’s standard performance appraisal
instruments and handling specimens. system. To receive an excellent performance
appraisal, the bookkeeper should:
Level of Responsibilities
Maintain neat and accurate records Meet all
Varied: Responsible for patient care tasks,
deadlines Maintain an orderly office Make sure
specimen handling, data entry, and assisting
all ledgers and journals balance Perform duties
healthcare providers.
of other jobs when the need arises Have a
Accountability: Must ensure accuracy in lab good attendance record
results and patient information, which is
The bookkeeper is evaluated annually by the
critical for patient safety.
office manager using the credit union’s
Temperature standard performance appraisal system. To
receive an excellent performance appraisal, - Communication Skills: Review effectiveness
the bookkeeper should: in communicating results and collaborating
with other healthcare professionals.
Maintain neat and accurate records Meet all
deadlines Maintain an orderly office Make sure - Regulatory Compliance: Check knowledge
all ledgers and journals balance Perform duties and adherence to safety and regulatory
of other jobs when the need arises Have a standards.
good attendance record
3. Evaluation Methods

- Self-Assessment: Have the employee rate

Conducting a performance evaluation for a their own performance and provide insights on
medical technologist (med tech) involves challenges faced.
assessing various key areas related to their job
performance. Here's a structured approach - Peer Review: Gather feedback from
you can use for a job analysis and performance colleagues to gain a comprehensive view of
evaluation: performance.

- Supervisor Assessment: Use a structured

evaluation form for managers to provide
1. Job Description Review ratings and comments.

-Key Responsibilities : Outline primary tasks 4. Feedback Mechanism

such as specimen analysis, operating lab
equipment, and ensuring quality control. -Regular Meetings: Schedule periodic check-
ins to discuss progress, challenges, and
- Skills Required: Include technical skills, professional development.
attention to detail, problem-solving, and
communication. - Performance Reviews: Conduct formal
evaluations annually or semi-annually to
summarize performance.

2. Performance Criteria

- Technical Proficiency: Evaluate the accuracy 5. Development Plans

and efficiency in performing tests and using
laboratory equipment. - Training Opportunities: Identify areas for
skill enhancement and suggest relevant
- Quality of Work: Assess adherence to training or certification programs.
protocols and ability to identify errors or
issues. - Career Growth:Discuss potential career
paths within the organization and goals for
- Time Management: Analyze ability to advancement.
prioritize tasks and meet deadlines.

6. Documentation
 - Record Keeping: Maintain detailed Learn general office procedures Learn the style
documentation of evaluations, feedback of credit union accounting procedures and
received, and action plans for future reference. regulations Learn how to complete the various
forms
Example Evaluation Form

| Criteria | Rating (1-5) | Comments

| Job Competencies and Job Analysis for Medical
Tech Assistant
|----------------------------|-------------------|------------
----------------------------| Before Hiring

| Technical Proficiency | | 1. Job Description

|
- Outline duties such as assisting medical
| Quality of Work | | technologists, performing lab tests, preparing
| specimens, maintaining equipment, and
ensuring compliance with safety protocols.
| Time Management | |
| 2. Required Competencies:

| Communication Skills | | - Technical Skills: Proficiency in lab

| equipment and procedures.

| Regulatory Compliance | | - Attention to Detail: Ability to follow

| protocols accurately.

| Overall Performance | | - Communication Skills: Clear communication

| with healthcare professionals and patients.

Compensation Information: - Teamwork: Collaborating effectively with a

healthcare team.

- Problem-Solving: Identifying issues and

Work Competencies : implementing solutions.
Example : - Time Management: Prioritizing tasks in a
Upon hire, the bookkeeper must: fast-paced environment.

Have a high school diploma and a basic

knowledge of math and English Understand 3. Qualifications:
financial documents Be able to make limited
financial decisions Have completed advanced - Education: Relevant degree or certification
coursework in accounting and finance Be in medical technology or a related field.
skilled in using Microsoft Excel and Word After
hire, the bookkeeper must:
 - Experience: Previous experience in a lab - Identify strengths and areas for
setting preferred. improvement.

- Set goals for skill enhancement and career

advancement.
4. Selection Criteria:
Jia you! 💛
- Assess candidates based on competency-
based interviews, technical assessments, and
reference checks.

After Hiring

1. Onboarding and Training

- Provide orientation on laboratory protocols,

safety measures, and specific technologies
used.

- Ongoing training to keep skills updated with

advancements in medical technology.

2. Performance Evaluation:

- Regular assessments based on job

competencies.

- Feedback from supervisors and peers on

collaboration, accuracy, and efficiency.

3. Continued Development:

- Opportunities for further education and

certifications in specialized areas of medical
technology.

- Encourage participation in professional

development workshops and seminars.

4. Competency Refinement: