INTRODUCTION

The Malaysia Information Agency was created in 1910 by the Government

of the Federated Malay State which operates in the Malaya House. The main idea
of this agency is for Trade commissionership for Malaysia to attract and inform
anything related with economy and exportation. In restoring the British image
affected by the defeat with Japan, the British Military Administration in Malaya
which began to govern on 5 September 1945 and ended on 31 March 1946. On
24 September 1945, the Department of Publicity and Printing was established in
Kuala Lumpur headed by Major Walker as noted in the Minutes of the Deputy
Chief Civil Affairs Officer (D.C.C.A.O) Conference dated 24 September 1945.
Colonel Dumeresque was appointed Director, Department of Publicity and
Printing, British Military Administration in Singapore. The British Military
Administration, Malaya, at that time was faced with the situation that some of
the people of the country had lost faith in them after the Japanese occupation of
Malaya. Several national organizations were created by the natives with the aim
of liberating Malaya from any foreign occupation. A Public Relations Department
of the Malayan Union, the Public Relations Department, has been restructured to
suit the civil administration and current developments. In 1945 information
centres were set up in major cities across the country as places for people to
visit to read books, listen to the radio and see photographs on display about
events at home and abroad. Among them is the Information Centre at Java
Street, Kuala Lumpur which was established on October 20, 1945. Based on the
Report of the Department of Public Relations, the Federation of Malaya operates
in the Oriental Building, Mountbatten Road, Kuala Lumpur, and the Director of
Public Relations is J.N. McHugh in January 1949. Among the publicity services
provided by the Department of Public Relations are Press Publicity, Public
Relations Publications (Pamphlets and booklets produced for Governments etc).
Mobile Public Address Units, Publicity campaigns and other publicity media.
Public Relations Officers (Malay States & Settlement Public Relations Officers) are

also stationed in the states of Malaya. The Information department is the name
adopted in 1950 replacing the Department of Public Relations in line with its
function as the official tongue of government to explain to the people about the
philosophy, policies, and vision of the country. In line with the latest
developments in a borderless world, the Department's responsibilities are
increasingly challenging in transforming services so that Engagement, Outreach,
Big Data Analytic and Advocacy can be implemented using digital technology
and face -to -face communication.

FUNCTION(s)

The remaining decade witness’s information technology (IT) governance

capturing the attention of each practitioner and academics. The growing interest
in IT governance is attributed to organization's urgent want to conform with
Sarbanes-Oxley Act (SOX) 2002, the Basel II Accord, and to defend IT
investments from excessive losses. Lainhart (2000) indicates that IT governance
worries generally with rules and processes that outline how agencies direct and
manage the usage of generation and guard its records from IT-associated risks.
IT governance includes discharging roles and duties in assuring sound IT
practices in agencies. van Grembergen (2000) refers to IT governance as “the
cap potential of the agencies to obtain designated goal(s) or organizational
capacity, exercised with the aid of using the board, government control and IT
control to govern the components and implementation of IT approach and to
make sure the fusion of commercial enterprise and IT.” The IT Governance
Institute (ITGI, 2003), an expert frame set up in 1998, identifies IT governance as
the duty of the board of administrators and government control, wherein it is a
crucial a part of agency governance and includes the management and
organizational systems and methods that make sure the organization's IT
sustains and extends the organization's approach and objectives.” The Malaysian
public sector has long gone via tremendous reform because the development of
digital government (e-government) with the purpose of enhancing provider
shipping and great of overall performance to civil servants, enterprise, and
citizen. According to strategic IT plan (2011-2015) with the aid of using
Malaysian Administrative Modernization and Management Planning Unit, the
Malaysian government has delivered monetary transformation plan to deal with
nice monetary implementation via tasks like 0 face-to-face service delivery;
paper much less authorities; inculcating data sharing and interoperability; cross-
employer collaboration; authorities shared services; and capabilities and
knowledge internalization of public zone ICT personnel. However, numerous
demanding situations to e-authorities in Malaysia have emerged and preclude
the success of those tasks and they're standard, privacy and security, facts
integration, legacy device maintenance, attitude change, processes, and
collaboration among agencies (Kaliannan, et al., 2007; Morshidi & Hamid, 2010)

As Malaysian Communications and Multimedia Commission (MCMC) with the

birth and explosion of a new convergent communications and multimedia
industry in Malaysia in the mid-1990s, a new paradigm requiring new approaches
in media policies and regulation became a necessity. In line with this, Malaysia
adopted a convergence regulation model with regards to the communications
and multimedia industry in November 1998. Two legislations were enacted to
give effect to the new regulatory model: the Communications and Multimedia Act
1998 which set out a new regulatory licensing framework for the industry and
the Malaysian Communications and Multimedia Commission Act (1998) which
created a new regulatory body, the Malaysian Communications and Multimedia
Commission.

The Communications and Multimedia Act (1998) came into enacted on 1 April
1999, while with it, the Telecommunications Act (1950) and the Broadcasting Act
(1988) were repealed.

With its creation, the Commission set forth 10 national policy objectives to:

 Establish Malaysia as a major global centre and hub for communications

and multimedia information and content services
 Promote a civil society where information-based services will provide the
basis of continuing enhancements to quality of work and life
 Grow and nurture local information resources and cultural representation
that facilitate the national identity and global diversity.
 Regulate for the long-term benefit of the end user.
 Promote a high level of consumer confidence in service delivery from the
industry.
 Ensure an equitable provision of affordable services over ubiquitous
national infrastructure.
 Create a robust applications environment for end users.
 Facilitate the efficient allocation of resources such as skilled labour,
capital, knowledge, and national assets.
 Promote the development of capabilities and skills within Malaysia's
convergence industries; and
  Ensure information security and network reliability and integrity

The 10 national policy objectives are the regulatory basis of SKMM's regulatory
framework which include, economic regulation, technical regulation, consumer
protection and social regulation. On 1 November 2001, MCMC also took over the
regulatory functions of the Postal Services Act 2012 and the Digital Signature Act
1997.

At the time it was created, the Malaysian Communications and Multimedia

Commission's key role was the regulation of the communications and multimedia
industry based on the powers provided for in the Malaysian Communications and
Multimedia Commission Act (1998) and the Communications and Multimedia Act
(1998). Pursuant to these Acts its role is also to implement and promote the
Government's national policy objectives for the communications and multimedia
sector. The Commission is also charged with overseeing the new regulatory
framework for the converging telecommunications and broadcasting industries
and on-line activities. In 2001, the Commission’s role was expanded to include
overseeing the postal service sector pursuant to the Postal Services Act 2012
and licensing of the Certification Authorities under the Digital Signature Act
1997.

The Commission's primary functions include the following:

 Advise the Minister on all matters concerning the national policy

objectives for communications and multimedia activities.
 Implement and enforce the provisions of the communications and
multimedia law.
 Regulate all matters relating to communications and multimedia activities
not provided for in the communications and multimedia law.
 Consider and recommend reforms to the communications and multimedia
law.
 Supervise and monitor communications and multimedia activities.
 Encourage and promote the development of the communications and
multimedia industry.
 Encourage and promote self-regulation in the communications and
multimedia industry.
  Promote and maintain the integrity of all persons licenced or otherwise
authorised under the communications and multimedia industry.
 Render assistance in any form to, and to promote cooperation and
coordination amongst, persons engaged in communications and
multimedia activities.
 Carry out any function under any written law as may be prescribed by the
Minister by notification published in the Gazette.

Complimenting roles include:

 Economic regulation

Includes the promotion of competition and prohibition of anti-competitive

conduct, as well as the development and enforcement of access codes
and standards. It also includes licensing, enforcement of license conditions
for network and application providers and ensuring compliance to rules
and performance/service quality.

 Technical regulation

includes efficient frequency spectrum assignment, the development and

enforcement of technical codes and standards, and the administration of
numbering and electronic addressing.

 Consumer protection

Emphasises the empowerment of consumers while at the same time

ensures adequate protection measures in areas such as dispute
resolution, affordability, and availability of services.

 Social regulation

Includes the twin areas of content development as well as content

regulation; the latter includes the prohibition of offensive content as well
as public education on content-related issues

 Postal regulation
Includes safeguard the provision postal service and promote competition
in the postal and courier market.
  Certification Authority regulation

Includes control of the Certification Authority's operation through licensing

and audit mechanism to ensure its trustworthiness.

Information Department of Malaysia, expertise in network connection, informing,

creative and implemented digital use to reach out people where the information
department of Malaysia functions as the empowerment of digital
telecommunications and social communication networks and infrastructure as
well as driving the growth of the digital economy and strengthening the society
to become a individual to be well-informed, connected and viable to continue
getting or sharing information, broadcasting and quality, effective and integrity
information as well as developing the country’s creative industries. Information
Department of Malaysia have 6 level of function.

1. is to strengthen the infrastructure of telecommunication with high

credibility, informative with quality and accessible to everyone.
2. to drive towards digital economy for Country’s improvement.
3. enforcing ecosystem communication and multimedia with trustworthy and
consistent.
4. to widen the spread of country’s information for the sake of patriotism.
5. to serve the people in Malaysia as place that can connect in social
networks with great quality along with the recent technologies.
6. catalysing a globally competitive and creative content industry.

CONCLUSION

Generally, Malaysia Department of Information to act as an official channel for

the government as a channel to share information to the public. The reason for
this is that to serve as a transmitting and clarifying as well as a place for
marketing for the government information through systematic platform and
medium according to what kind of delivery that has been choose from them.
Malaysia Department of Information, the idea itself is to create a bridge where it
connects to the public which it proven to be helpful and showing that the
government being aware of their people as well as cooperating to what people
needs.
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