Standard Operating Procedure (SOP)

Transport Services at MAHE Bengaluru Campus

OBJECTIVE:

Bus facility to Faculty, students & staff from various parts of the Bangalore city to the MAHE BLR
campus. The buses are safe and comfortable for transportation.

SCOPE:

The transport process ensures smooth functioning of buses on timely basis and ensures proper
functioning of the transport system.

RESPONSIBILITY:

Transport facility is managed by office of the DDGS MAHE BLR Campus. Pick and drop facility is
arranged as per university timings.

PREFERENCE:

1. First Preference Will be given to the students.

2. If there is any vacancy, then the facility will be extended to MAHE employees and later for
outsourced employees.

PROCESS FOR BUS BOOKING:

1. The faculty, staff & students will have to approach the Transport Supervisor or office of the
DDGS situated at 1st floor AB4 block MIT Building.
2. Details related to bus booking will be shared by Transport Supervisor.
3. Bus routes will be shared by the Transport Supervisor.
4. Payment link (only for students) will be shared by Transport Supervisor to the students for
necessary payments based on the routing.

GUIDELINES:

1. All the students, Faculty and staff should be in their boarding point before 10 minutes of their
pickup point. Bus will not wait for any reason for any delay.
2. All the faculty and staff should display their ID card daily before boarding the bus.
3. The students, faculty & staff should not celebrate birthday parties & festivals in the bus.
4. Never stop the bus anywhere except at the designated points. Bus Services are provided for the
commutation between designated pickup point to university and back only. Do not deviate or
stop the bus en route for any personal reasons.
5. Students and staff should follow the instructions of the Transport Supervisor.
6. While on the bus, students must conduct themselves in a quiet and courteous manner, showing
consideration for the comfort and safety of others.
7. Scuffling, fighting, smoking, alcoholic beverages and using obscene language in the bus are strictly
prohibited.
8. The bus users must use the bus route number, which is allotted to them by the Transport
Supervisor. They cannot change or use the bus by their own choice. To change the pickup and
drop point, bus users must take permission from the Transport Supervisor through email
communication with proper approvals from the office of DDGS.
9. In case the vehicle stops at an unscheduled spot, please inform Transport Supervisor immediately.
10. Be vigilant and alert throughout the journey. Stay alert of the route. Take care of your personal
belongings in the bus. Avoid expensive or noticeable jewellery. University is not responsible for
your personal belongings.
11. Whenever there is any traffic violation by the driver, inform Transport Supervisor about the same.
12. Inform Transport Supervisor if you observe any strange person sitting along with the driver and
do not board the vehicle.
13. In case of vehicle breakdown during the journey, please report the same immediately to the
Transport Supervisor.
14. Please ensure you alight yourself only inside the campus while you are reporting to campus and
board the bus only at the designated boarding point inside the campus premises.
15. Do not encourage the driver to play loud music in the bus.
16. Do not involve in unnecessary conversations.
17. Do not instigate the driver for speeding the bus.
18. Do not call bus driver for any unscheduled pickup and drop even in case of emergency.
19. Do not tip the driver in any way and do not get involved with the drivers in any financial support.
20. Do not drive the bus. All commercial vehicles are to be driven by a person who holds valid
“Transport Badges” from the competent authorities.
21. Do not engage with drivers in any verbal/physical altercations in case of any conflicts. Please
report it to the Transport Supervisor.
22. Do not make any verbal complaints about the driver while you are on travel. Please report to
concerned Transport Supervisor about driver and vehicle maintenance etc.
23. Do not alter the sequence of drop or pickup of the scheduled route.
24. In case of change in vehicle or route, do not travel without authentication by the Transport
Supervisor.
 25. Be alert to anything abnormal and be confident, do not panic.
26. Ensure the driver keeps to well used roads and avoid deserted areas.
27. Co-operate with Transport Supervisor by answering their tracking calls.
28. In case of complaints against any commuters for indiscipline behaviour, the bus driver will report
immediately to the Transport Supervisor and disciplinary actions will be taken against the
defaulter by the university.
29. University has the rights to change the pickup and drop points, timings, and routing list.
30. All students who have paid the transportation fees will be issued with bus pass.
31. Students are requested to collect the bus pass at the office of transport [Security Block, Gate
No.1, - 1st floor].
32. All the students should display their Bus pass daily before boarding the bus, this is mandatory.
And students are required to follow the rules and regulations. “Help us to serve you better”.

Team Lead: Vinod. G Escalation Matrix

Contact
SL No Name Designation Level No. Mail id

1 Srinivas Transport Supervisor L1 9742144666 [email protected]

2 Madhu J Transport Executive L1 8019784797 [email protected]
3 Vinod G Admin (MAHE) L2 9902787023 [email protected]
Basawaraj
4 DDGS (MAHE) L3 - [email protected]
Kuppasad

Note:

1. The transport fees is leviable per semester and payable in advance in one instalment.

2. The transport fee once paid will not be refundable.

3. Increase in fuel prices may necessitate a revision in the transport fees.

4. Transport fees are based on the travel distance to the Campus:

 Transport Fee: Students with valid enrolment number.

Step 1 : Log in to MU SLcM. https://slcm.manipal.edu/

Step 2: Select Application Tab on top.

Step 3 : Select fee payment option.

Step 4: Select route and boarding point.
Step 5: Select payment click on agree button and submit.

Step 6: Click on payment option and proceed to pay.

 Step 7: Once payment is successful, please take screenshot and share
the same to [email protected] email address.
MAHE-Bengaluru Campus

Bus Routes - Pickup and Drop time with Fee

Route-1: Bannerghatta /IIM-B Pickup Charges/Semester

Sl. NO
Boarding Point Time (Rs.)

1 IIM-B 07:00AM
24,750
2 Delmia Signal 07:05AM
24,750
3 Puttenahalli Bridge after Signal 07:08AM
22,000
4 Banashankari Bus Stand 07:12AM
22,000
5 Jayanagar 4th Block Bus Stop 07:16AM
22,000
Rashtreeya Vidyalaya Metro (Lalbagh west gate Metro
6 07:20AM
station) 22,000

7 National College Metro Station 07:25AM

20,625
 8 Minerva Circle Signal 07:30AM
20,625
BMTC Bus Stop after Halasuru gate police station
9 07:35AM
signal 20,625

10 Palace Guttahalli Bus Stop 07:50AM

19,250
11 Mekhri circle Bus Stop 07:55AM
17,875
MAHE_BLR 08:25AM
Route-2: Shanthinagar Bus Terminal Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Shanthinagar Bus Terminal [Double road] 07:20AM

20,625
2 Richmond Circle 07:23AM
20,625
3 Chinnaswamy stadium 07:28AM
20,625
4 Cubbon park Metro Station 07:30AM
20,625
5 General Post office 07:32AM
20,625
6 Chalukya hotel Signal 07:35AM
20,625
7 Palace Cross 07:38AM
19,250
8 Esteem Mall 07:48AM
17,875
9 Kodigehalli Signal 07:50AM
17,875
10 Byatarayanapura Bus Stop 07:53AM
16,500
11 GKVK Bus Stop 07:55AM
16,500
12 Jakkur 07:57AM
16,500
13 Jakkur Daffodils Bus Stop 08:00AM
16,500
Petrol Bunk Yelahanka Old town (Near Cafe coffee
14 08:03AM
day) 16,500

15 Kogilu Cross 08:06AM

16,500
 16 PPS Ford Junction 08:12AM
13,750
MAHE_BLR 08:25AM
Route-3: Koramangala /Indiranagar/Domlur Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Silk Board Junction towards Madiwala 06:50AM

24,750
2 National Games Village 07:00AM
22,000
BDA Park (Domlur Road & 100ft Road Junction
3 07:10AM
underpass) 22,000

4 Indiranagar 100 Ft. Road 07:15AM

22,000
5 (Opp. G.G. Hospital) 07:18AM
22,000
6 (Opp. New Horizon School) 07:20AM
22,000
7 KFC / Pai- International 07:23AM
22,000
Koramangala Double Road (Beginning of Indira nagar
8 07:25AM
ring road) 22,000

9 Lake Side Medical Hospital 07:30AM

20,625
10 Opp Coles Park Milk Booth 07:34AM
20,625
11 Canara bank on Nandidurga Road 07:37AM
19,250
12 Indian Bank, Nandidurga Road 07:40AM
19,250
13 Gangenahalli Market (CBI) 07:50AM
17,875
14 Hebbala Bus Stop 07:55AM
17,875
MAHE_BLR 08:25AM

Route-4: RR Nagar Pickup Charges/Semester

Sl. NO
Boarding Point Time (Rs.)

1 Rajarajeshwari Nagar Metro Station 07:00AM

24,750
2 Nayandanahalli Metro Station 07:05AM
24,750
 3 Deepanjali Nagar Metro Station 07:08AM
22,000
4 Atthiguppe Bus Stop 07:10AM
22,000
5 Vijayanagar TTMC 07:12AM
22,000
6 Maruthi Mandira 07:15AM
22,000
7 Vijayanagar bus stand 07:17AM
22,000
8 Manuvana Park 07:19AM
20,625
9 Magadi Road tollgate 07:22AM
22,000
10 Warrior Bakaery, Shivanahalli 07:25AM
20,625
11 Rajajinagar Metro Station 07:28AM
20,625
12 Rajajinagar 1st block 07:30AM
20,625
13 Mahalakshmi Layout Metro Station 07:32AM
20,625
14 Sandle soap factory metro station 07:34AM
19,250
MAHE_BLR 08:25AM
Route-5: Nagasandra Metro Station Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Nagasandra Metro Station 07:00AM

22,000
2 T Dasarahalli Metro Station 07:03AM
20,625
3 Jalahalli Metro Station 07:08AM
20,625
4 Peenya Metro Station 07:10AM
20,625
5 Goraguntepalya Bus Stop towards BEL Circle 07:14AM
20,625
6 BEL Circle 07:22AM
19,250
7 Doddabommasandra Bus Stop 07:25AM
19,250
8 Thindlu Nanjappa Circle 07:28AM
19,250
 9 Vidyaranyapura Post Office 07:30AM
17,875
10 Vidyaranyapura last Bus Stop 07:33AM
17,875
11 Jelly Machine, Devi Circle 7:36AM
17,875
12 Chikkabettahalli Bus Stop 7:38AM
17,875
13 Thirumala Daba 7:42AM
17,875
14 Attur layout Bus Stop 7:44AM
17,875
15 NES Bus Stop 07:50AM
17,875
16 Yelahankha Police Station 07:52AM
17,875
17 Yelahanka Santhe Circle bus stop 07:54AM
16,500
18 Venkatala Bus Stop 08:00AM
13,750
MAHE_BLR 08:25AM
Route-6: Yeshwanthpura circle Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Navarang Circle 7:15AM

20,625
2 Kuvempu Metro Station 7:17AM
20,625
3 KC General Hospital (Malleswaram) 7:19AM
19,250
4 13th Cross, 3rd Main road Bus Stop (malleshwaram) 7:21AM
19,250
5 Yeshwanthpura circle 7:24AM
19,250
6 Sadashiv Nagar Police station 7:26AM
19,250
7 MS Ramaiah College/Hospital 7:28AM
19,250
8 Devasandra Chikkamaranahalli Bus Stop 7:30AM
19,250
9 BEL Market 7:40AM
19,250
10 Gangamma Circle 7:42AM
19,250
 11 MS Palya 7:45AM
17,875
12 Dairy Cross Yelahanka New town 7:55AM
17,875
13 Rail wheel factory [Doddaballapur road] 7:58AM
16,500
14 Puttenahalli 8:00AM
16,500
15 Ramanashree California 8:02AM
16,500
16 NCC Appartment 8:04AM
16,500
MAHE_BLR 08:25AM
Route-7: Whitefield Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Whitefield bus stop 06:55AM

24,750
2 Hopeform Signal 07:00AM
24,750
3 ITPL Signal 07:05AM
24,750
4 Hoodi Signal 07:08AM
22,000
5 Garudachar palya bus stop 07:13AM
22,000
6 KR Puram Railway station 07:32AM
22,000
7 Tinfactory bus stop 07:35AM
20,625
8 Kasturi nagar 07:37AM
20,625
9 Ramamurthy Nagar Bridge 07:40AM
20,625
10 Horamavu Junction after the Bridge 07:43AM
19,250
11 Veeranna Palya, Lumbini Gardens 07:48AM
17,875
12 Hebbal Bus stand ( Flyover Bus Stop) 07:53AM
17,875
13 PPS Ford Junction 08:20AM
13,750
MAHE_BLR 08:25AM
 Route-8: KR Puram Bus Stop Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Bhattrahalli Bus stop 07:00AM

24,750
2 KR Puram Bus Stop 07:05AM
22,000
3 Babusapalya (Ganesha Temple) 07:20AM
19,250
4 Kalyan nagar bus Depot (Kammanahalli) 07:24AM
19,250
5 Hennur Bus stop after underpass 07:26AM
19,250
6 HRBR layout, Near the Park on Ring Road 07:30AM
19,250
7 Nagavara Signal 07:35AM
19,250
8 Thanisandra bus stop 07:38AM
17,875
9 K Narayanapura Cross Rashtrotthana School 07:40AM
17,875
10 Hegde Nagar barathi city 07:43AM
17,875
11 Sampigehalli police station 07:50AM
17,875
12 Belahalli Cross 07:57AM
16,500
13 Reva College 07:55AM
16,500
14 Kattigenahalli 08:00AM
13,750
15 Dwarakanagar 08:03AM
13,750
16 Baglur Cross 08:08AM
13,750
17 PPS Ford Showroom 08:15AM
13,750
MAHE_BLR 08:25AM
Route-9: Agara Junction : HSR Layout Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Agra Junction 07:00AM

27,250
2 Shobha Onyx 07:05AM
27,250
 3 Iblur Bus Stop 07:08AM
27,250
4 Bangalore Central mall 07:12AM
27,250
5 Sakra Hospital 07:15AM
24,750
6 Prestige Tech Park 07:17AM
24,750
7 Marathalli Multiplex 07:20AM
24,750
8 Nalli Silk saree, Marathahalli 07:22AM
24,750
9 Kartik Nagar bus stand 07:24AM
22,000
10 Shoppers Stop, Doddanakundi 07:26AM
22,000
11 More Mega store, Mahadevapura 07:28AM
22,000
MAHE_BLR 08:25AM
Route-10 : Doddaballapura Road Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)
YAPB Toll Bus Stop Doddaballapura Road
1 07:20AM
[Ardeshnahalli] 19,250

2 Rajanukunte Bus Stop 07:30AM

17,875
3 Singanayakanahalli Gate 07:35AM
16,500
4 Godrej Appartment gate 07:40AM
16,500
5 PRESTIGE ROYALE GARDENS 07:43AM
16,500
6 Avalahalli Bus Stop 07:48AM
16,500
7 Nagenahalli gate 07:55AM
16,500
8 Hoysala Habitat/Shobha Apartment 08:00AM
16,500
9 Harohalli Bus Stop 08:05AM
13,750
10 Gantiganahalli Bus Stop 08:10AM
13,750
MAHE_BLR 08:25AM
 Route-11 : Devanahalli Road Pickup Charges/Semester
Sl. NO
Boarding Point Time (Rs.)

1 Navayuga Toll Bus Stop Devanahalli Road 07:20AM

17,875
2 Sadahalli Gate 07:25AM
17,875
3 Chikkajala 07:30AM
17,875
4 Vidyanagar Cross 07:35AM
16,500
5 Bettahalsoor Cross 07:40AM
16,500
6 Hunasamaranahalli 07:50AM
16,500
7 Bagalur Cross Bus Stop 08:00AM
13,750
MAHE_BLR 08:25AM