Ch-1 Method of communication
Communication
The act of giving, receiving, and sharing information is known as communication. Signs and signals
provide information. Communication can take the form of speaking, writing, or any other medium
The word ‗Communication ‘comes from the Latin word communicare
Types of Communication methods
There are main three types of communication methods
1.Verbal communication
2.Non-verbal communication
3.Visual communication
Verbal Communication
Oral Communication
In Verbal Communication words are used to communicate. This is the most common type of
communication. As in this type, words are used so it is very important to use appropriate word
otherwise it will cause confusion.
Advantages of verbal communication
It is very easy and quick as you can exchange ideas by saying words.
Disadvantages of verbal communication
Since it depends on words then it is very important to use correct words so that other person can
understand easily.
Factors that determine the effectiveness of an oral communication:
Pace
Clarity in pronunciation
Volume / Pitch
Choice of words
Fluency
Length of communication
Factors to improve communication skill
• Speech
• Vocabulary
• Rhythm
• Pitch
• Be clear and concise
• Prepare ahead of time
• Be mindful of nonverbal communication
• Watch your tone
• Practice active listening
Tips to improve oral communication
Read out loud
Talk to people in a manner that shows an interest
Take part in public speaking activity
Written Communication
It is an act of communicating through written words. Just like when you send messages by written
mode or the information written in newspaper, books etc.
Advantages of written communication
-It is a permanent record
-It can be circulated easily
-Suitable for future references
Disadvantages of written communication
-It takes time to write documents
-Once written it is difficult to change
-It requires good knowledge of language and grammar
-Receiver can interpret it in the wrong way
Tips to improve written communication.
1. Expand your vocabulary and learn new words. Form sentences using these words.
2. Learn to spell words correctly.
3. Read regularly. It gives you an idea of how to use words appropriately.
4. Improve your grammar and use appropriate tense and correct punctuation.
5. Always write text keeping your audience in mind.
Verbal communication is further classified based on number of persons are participate
Intrapersonal Communication
This is your private verbal communication channel. You talk to yourself and articulate your thoughts.
Communicating with yourself will give you more confidence and clarity in your thoughts. It’ll help
you make up your mind, form your sentences, find suitable words and effective ways to connect with
other people. This will help you gain your colleagues’ trust in the workplace
Interpersonal Communication
You can also call this one-to-one verbal communication. This type of communication happens
between two individuals. It helps you understand if you’re getting your thoughts across clearly.
Reactions, responses and verbal and nonverbal cues from the other person will help you understand
whether you’re being understood or not. Make sure that you listen to the other person intently.
Communication doesn’t just mean to talk to someone. It’s also about listening. So, listen, think and
then respond. Take time to think and make sure you don’t offend people with your response.
Dyadic communication
This type of communication takes place between two people
Small Group Communication
The number of people increases in small group communication. You move from communicating with
a single participant to a few more. These small groups could be team meetings, board meetings or
sales meetings. The number of participants is small enough for everyone to communicate with each
other. When you attend small group meetings, be prepared with a topic to make sure you stay on
track. Stay on topic and allow enough time for everyone to present their thoughts.
Public Communication
You may also know this type as ‘public speaking’. Here, an individual addresses a large number of
people at once. Speeches, election campaigns and presentations are a few examples of public
communication. Since the number of people in the audience is larger in this type of
communication, be sure to use words and phrases they’ll understand easily and structure your
thoughts before addressing the audience. The more prepared you are, the more confident you’ll
feel like a public speaker.
Functions of Non-verbal Communication
