FIELD WORK REPORT

COMMUNITY DEVELOPMENT
OFFICE, TEHSIL CANTT
LAHORE

SUBMITTED TO:
EXTERNAL SUPERVSIOR
MR. ABDUR REHMAN, ASSISTANT DIRECTOR, SWD.
INTERNAL SUPERVSIOR
MS. SANA KHALID, LECTURER, LCWU.

SUBMITTED BY:
AMINA AMIR
2222134004
BS III SEMESTER V

DEPARTMENT OF SOCIAL WORK

LAHORE COLLEGE FOR WOMEN UNIVERSITY, LAHORE
SESSSION (2022-2026)
 INTRODUCTION
I am Amina Amir, Roll No. 2225134004, a student of BS (Hons) in Social
Work (Session 2022-2026), hereby affirm that the fieldwork report
conducted at the Community Development Office is the product of my
independent research and sincere efforts. I confirm that the data and
findings included in this report are authentic and accurately represent the
outcomes of my work. Furthermore, I take full responsibility for the content
of this report and assure that all relevant rules and guidelines have been
diligently followed throughout the process.

External Supervisor Internal Supervisor

MR. ABDUR REHMAN MS. SANA KHALID
Assistant Director Lecturer at LCWU

_________________ _________________
 ACKNOWLEDGEMENT

I would like to express my profound gratitude to my fieldwork supervisor, Sir

Abdul Rehman, and my departmental supervisor, Miss Sana Khalid, for their
unwavering guidance and support throughout my fieldwork experience. I
am also deeply thankful to my group members for their collaboration and
teamwork during this project. The encouragement and insights provided by
Sir Abdul Rehman and Miss Sana Khalid, along with the collective efforts of
my group members, have played a pivotal role in my personal and
professional growth. Their contributions have been invaluable to the
success of this endeavour.

Group Members
Thanks to my group members, working with them was not just productive but also enjoyable and their
positive energy and collaborative spirit made the experience truly great. The following members are my
teammates including me.

1. Laiba
2. Maham
3. Nohkaiz
4. Ezba
5. Romaisa
6. Amina
 SOCIAL WORK
Social work is a profession dedicated to improving the well-being and quality of life of
individuals, families, groups, and communities. Social workers aim to enhance social
functioning, alleviate social injustices and hardships, and address the complex needs of
vulnerable populations. They work in various settings such as hospitals, schools, government
agencies, non-profit organizations, and community centres, providing support, advocacy,
counselling, and resources to help individuals and communities overcome challenges and
achieve positive outcomes. Social work encompasses a wide range of areas, including child
welfare, mental health, healthcare, substance abuse, aging, poverty alleviation, and social
justice advocacy.

INTRODUCTION TO FIELD WORK

Field work refers to the practical, hands-on activities carried out outside of a traditional
classroom or office setting to collect data, gain real-world experience, or conduct research. It
involves observing, interacting with, or working directly in a specific environment or
community to understand and analyse real-life situations.

For example:

 In social work, fieldwork involves engaging with communities to understand their

challenges.
 In environmental studies, it might mean studying ecosystems or collecting soil samples.
 In anthropology, it involves immersing oneself in a community to study its culture.

Field work is important in both the social and natural sciences. Social sciences, such as
economics or history, focus on people, culture, and society. Natural sciences, such as biology
or chemistry, focus on physical characteristics of nature and natural environments.

SOCIAL SCIENCES
In anthropology, a researcher may do ethnographic field work, studying and describing
the customs of different communities and cultures.
By the early 20th century, however, anthropologists began to spend long periods of time in
a particular community or geographic area. Rather than relying on outside sources, the
anthropologists themselves recorded the activities and customs of local people. They listened
to the people’s stories and participated in daily events. Anthropologists became active field
workers, experiencing the everyday life of their subjects in order to explain the purpose of
local institutions and cultural beliefs and practices.

OBJECTIVS:

 Gain practical experience

 Develop professional skills
 Understand client needs
 Foster cultural competence
 Enhance critical thinking
 Prepare for professional practice
 Contribute to social change
 INTRODUCTION OF COMMUNITY DEVELOPMEMT

COMMUNITY DEVELOPMENT:
Community development refers to a process where individuals,
groups, and organizations within a community come together to identify and address social,
economic, environmental, and cultural challenges. The goal is to enhance the quality of life,
promote sustainable growth, and empower community members to take collective action in
improving their well-being.
Examples:
Improving local infrastructure, promoting education and health programs, supporting
local businesses, or fostering social inclusion and cohesion.

PRINCIPLES OF COMMUNITY DEVELOPMENT

1. Principle Of Acceptance- dignity of the community people

2. Principle of Participation of local people

3. Participation of Local leadership

4. Principle of the self-determination

5. Principle of Self help

6. Principle of Felt-need

7. Principle of Equal Opportunities for all

8. Principle of Coordination

9. Principle of Integration of public and private efforts

 TYPES OF COMMUNITY DEVELOPMENT

There are three types of community development which are:

 Place-Based Communities
 Communities of Interest
 Virtual Communities

o Place-Based Communities:
These are communities formed based on a shared geographic location, like a
village, town, or neighbourhood. People in these communities often work
together to address local needs, like building a park or organizing festivals.
Examples include a rural farming community or a city neighbourhood
association.

o Communities of Interest:
These are groups formed around shared passions, hobbies, or professional
interests rather than location. Members connect because of what they enjoy or
value, like music, sports, or activism.
Examples include book clubs, environmental organizations, or a fan group for a
specific sports team.

o Virtual Communities:
These are communities that interact online rather than in person, often
connecting people from different parts of the world. They enable discussions,
support, or collaboration using digital platforms like forums, social media, or
gaming networks.
Examples include Reddit communities, Facebook groups, or online gaming clans
like Minecraft players.
 STEPS - PHASES OF COMMUNITY DEVELOPMENT

There are four steps in community development:

❖ Study
❖ Planning
❖ Execution
❖ Evaluation

 STUDY:
Study is the first step of community development. Begin by carefully examining the
community’s needs, strengths, and challenges. This helps identify what areas need
improvement and what resources are available to work with.

 PLANNING:
Planning is the second step of the community development. Develop a strategic plan based
on the findings of the study. This plan outlines specific goals, objectives, and actions to
address identified needs and achieve desired outcomes. It’s like creating a roadmap for the
community’s future.

 EXECUTION/ IMPLEMENTATION:
Put the plan into action by carrying out the activities outlined in the plan. This involves
mobilizing resources, coordinating efforts, and working together to make positive changes
in the community.

 EVALUATION:
Check if your plan is working and making things better, and see if any changes are needed.

ROLES OF THE COMMUNITY WORKER

 Educator
 Enabler
 Expert
 Social planner
 Advocate
 Activist
 Broker
 Mediator
 Coordinator
 INTRODUCTION TO PROJECT
Office name:
Community development tehsil cantt, Lahore

Address:
Community development office, garhi shahu Lahore

Introduction:

The Community Development Office of Social Welfare and Bait-ul-Maal, located in Garhi
Shahu, Lahore, serves as a hub for promoting social welfare and addressing the needs of
vulnerable communities in the area. This office operates under the government’s Social
Welfare and Bait-ul-Maal Department, aiming to improve the socio-economic well-being of
individuals and families through various initiatives.

SANCTIONED STAFF IN CD OFFICE:

The sanctioned staff in a Community Development (CD) Office refers to the approved
positions or workforce officially authorized to carry out the office's operations and
responsibilities. These staff members are designated to manage and implement the
community development programs and services

Social Welfare Officer 1

Field Supervisor 2
Junior Clerk 1

It provides information on:

 The process for registering NGOs as voluntary social welfare organizations.

 Details about tehsil-level NGOs, their registration under various laws, and the services
they provide.
 Information on evaluating individuals with disabilities under the Punjab Environment of
Persons with Disabilities Act, 2022.
 Highlights on grant-giving organizations such as Zakat and the Punjab Social Protection
Authority.
 Criteria for accessing services like Children Homes, Kashana, Chaman, Dar-ul-Falah,
Welfare Homes for Beggars, and Dar-ul-Aman.
 Information about skill development programs for women and individuals with
disabilities provided by the Social Welfare Department and the Punjab Vocational
Training Council.
Direct services:
 Registration and support for NGOs to operate as voluntary social
welfare agencies.
 Assistance in forming and regulating tehsil-level NGOs and
ensuring their compliance with relevant laws.
 Evaluation and certification of individuals with disabilities under the
Punjab Environment of Persons with Disabilities Act, 2022.
 Provision of financial aid through grant-giving organizations like
Zakat and the Punjab Social Protection Authority.
 Access to shelter and care services such as Children Homes,
Kashana, Chaman, Dar-ul-Falah, Welfare Homes for Beggars, and
Dar-ul-Aman.
 Training and skill development initiatives for women and
individuals with disabilities through programs by the Social Welfare
Department and Punjab Vocational Training Council.
 LECTURES
At the Community Development Office in Tehsil Cantt, our supervisor conducted lectures on a
variety of topics. These included the roles and services provided by the Social Welfare
Department, the principles of social work and social welfare, and the diverse settings where
social work is practiced. We also explored the social work profession, its primary and
secondary methods, and concepts like community development and organization. Additionally,
we learned about the process for registering NGOs. Here’s a concise summary of these topics.

LECTURE NO. 1
THE SOCIAL WELFARE DEPARTMENT
FUNCTIONS AND SERVICES

Introduction:
The Social Welfare Department is a government body dedicated to supporting vulnerable
groups in society, such as the poor, orphans, widows, and individuals with disabilities.
Established in 1948 shortly after Pakistan's independence, its initial focus was to aid refugees
and displaced populations. Over the years, its responsibilities broadened to include various
social welfare initiatives, such as healthcare, education, and financial aid. Funded through
government resources, donations, and zakat (charitable contributions), the department
remains committed to empowering communities and upholding their fundamental rights and
dignity. Its efforts align with the government’s vision of building a more just and
compassionate society.

Functions of Social Welfare Department:

As outlined in the Rules of Business 2011, the Social Welfare Department is responsible for the
following:

 Registering, providing technical support, and overseeing social welfare

organizations.
 Offering social protection services, including institutional care, skill enhancement,
and rehabilitation programs.
 Managing the registration, evaluation, training, employment, and rehabilitation of
individuals with disabilities.
 Addressing and eliminating social issues and harmful practices.
 Collaborating with and providing financial assistance to NGOs involved in narcotics
control and the rehabilitation of drug addicts.
 Delivering relief efforts during disasters and emergencies.
Welfare services:
 Women Welfare Services
 Child Welfare Services
 Assessment & Registration of Persons with Disabilities
 Welfare Services for Persons with Disabilities
 Elderly Welfare Services
 Beggars' Rehabilitation
 Welfare and Rehabilitation of Drug Addicts
 Medical Social Services
 PWP Centres
 Pannah Gah (Musafir Khana)
 Himmat Card
 Punjab Dhee Rani Program (Collective Marriages)

LECTURE NO. 2

Social work and social welfare:

Introduction to Social Work

Social work is a professional discipline that seeks to improve the well-being of individuals,
families, groups, and communities. It focuses on addressing social issues and challenges by
promoting social change, empowerment, and justice. Social work is both an art and a science,
utilizing evidence-based practices, empathy, and human connection to bring about positive
change in society.

Social workers operate in diverse environments and settings, addressing issues like poverty,
inequality, discrimination, mental health, substance abuse, and child welfare. Their ultimate
goal is to empower people to lead fulfilling lives and overcome barriers that limit their
potential.

Core Principles of Social Work

 Human Dignity and Worth

 Social Justice.
 Empowerment
 Integrity
 Service
Social Work Methods
 Primary Methods:

1. Casework
2. Group Work
3. Community Organization

 Secondary Methods:

4. Social Welfare Administration

5. Social Work Research
6. Social Action

Introduction to Social Welfare

Social welfare refers to organized efforts to improve the social conditions of individuals and
communities, particularly those who are disadvantaged or marginalized. It is broader than
social work and involves governmental and non-governmental organizations, policies, and
programs.

Objectives of Social Welfare

1. Providing Basic Needs:

2. Promoting Social Inclusion
3. Enhancing Quality of Life
4. Empowering Vulnerable Groups

Settings for Social Work Practice

Social workers operate in a wide range of settings, such as:

1. Healthcare
2. Education
3. Community Development
4. Child and Family Services
5. Corrections and Justice
6. Non-Governmental Organizations (NGOs)

Difference Between Social Work and Social Welfare

 Social work is a professional field, whereas social welfare is a system or structure

that encompasses various programs and services.
 Social workers are practitioners within the social welfare system, implementing
policies and providing direct assistance.
  Social welfare focuses on broader societal goals, while social work emphasizes
personal and community-level intervention.

LECTURE NO. 3

REGISTRATION PROCESS FOR NGOS IN PUNJAB

Introduction:

Under the Punjab Government Rules of Business, 2011, the Social Welfare &
Bait-ul-Maal Department, Punjab, is tasked with the registration, support,
and oversight of NGOs. The department oversees the registration and
regulation of NGOs based on legislation from 1961 and 1962.

With the introduction of new guidelines from the Financial Action Task Force
(FATF), significant changes have been made to the process of NGO
registration and monitoring. Advanced monitoring systems and online data
management have been implemented through a computerized platform,
facilitated by the Punjab Charity Commission (PCC), established under the
Punjab Charities Act, 2018. These updated regulations emphasize proper
record-keeping, transparency, and ensuring that NGOs utilize their funds
responsibly.

Registration process:

 To register an NGO in Punjab, obtain a copy of the constitution and

application form from the Deputy Director of Social Welfare and
Bait-ul-Maal in your district. Pay the required fee and secure a
receipt for the proposed NGO name.
 The Social Welfare Officer will guide you on the necessary
documentation and the steps for online submission.
 Submit your registration case through the designated web portal.
 The Area Officer will conduct a visit to your NGO's office and meet
with the founding members to prepare a feasibility report.
 The feasibility report and inspection form will be uploaded online,
and if all requirements are met, the case will proceed to the next
step.
 Multiple officers will review your case, visiting your office and
evaluating the services and potential of your NGO.
 If all evaluations are satisfactory, the case will be forwarded to
higher authorities for verification.
 After verification, the Administrative Department will send the case
to the Home Department to obtain a No Objection Certificate
(NOC).
  Upon receiving the NOC, the Administrative Department will
forward the case to the Directorate General for the issuance of the
registration certificate.
 After obtaining the registration certificate, you must register your
NGO with the Punjab Charity Commission as a charity.
 If the NOC is denied, the case will be referred to the Directorate
General for further consideration and action.
 Detailed timelines for each stage of the registration process are
provided.
 A flowchart illustrating the online registration process is included in
the accompanying document.

Visit
Our field supervisor SIR ABDUR REHMAN organized several visits to NGOs,
allowing us to gain firsthand knowledge about their operations, structure,
and the impact they have on the community. These visits provided us with
valuable insights into the functioning of different organizations and how
they address various social needs. We had the chance to visit four NGOs:
Ikhwan Science College, Zarar Shaheed Trust Hospital, Falah
Foundation and Bunyad Foundation. Below is a detailed overview of
each organization:

These visits not only helped us understand the diverse ways in which NGOs
operate but also highlighted the critical role they play in addressing societal
challenges. Each organization had its unique approach and focus, but all
shared a common commitment to serving the community and improving
lives.

Visit no. 1

IKHWAN SCIENCE
COLLEGE
 HISTORY
Established in 1995 by Miraj Khalid in Barki, District Lahore, Ikhwan Science
College aims to provide quality science education to equip students with the
skills needed in a technology-driven world. With a focus on critical thinking,
problem-solving, and innovation, the college has become a hub for aspiring
students pursuing careers in science and technology. Supported by
dedicated faculty, modern laboratories, and a contemporary curriculum, it
continues to empower students and contribute to community development,
staying true to its mission of academic excellence and student success.

Introduction:
Ikhwan Science College, part of the non-profit Ikhwan Education Foundation, is dedicated to
excellence in science education and community development. Starting with a small campus
and limited resources, the college has grown significantly over the years, expanding its facilities
and infrastructure. It combines academic rigor with a focus on societal betterment, providing
students with quality education and opportunities for personal and community growth.

Aim:
Provide quality education and develop the potential of students to become
successful and responsible citizens.
Services:
Ikhwan Science College provides a variety of services to its students, including

 Well-established hostel facility

 Proper transport facility
 Science labs and computer laboratories
 Fee concession to deserving students
 Free education to students who earned an A+

Personal observation:
During the visit to Ikhwan Science College, it was clear that the
institution is committed to providing quality education and fostering
student growth. Its well-maintained hostel, reliable transport system,
and modern science and computer labs create an excellent learning
environment. The college's dedication to inclusivity is evident through
fee concessions for deserving students and free education for those
achieving an A+. With a diverse range of programs, from school
education to bachelor's degrees, including FSc Pre-Engineering, FSc
Pre-Medical, and ICom, the college caters to varied academic
interests. Ikhwan Science College excels in promoting both academic
success and holistic development, shaping students into responsible
and successful citizens.
 Visit no. 2

ZARAR
SHAHEED
TRUST
HOSPITAL

HISTORY
Zarar
Shaheed
Trust
Hospital,
established
in Lahore in
2002, horons
the memory
of Lieutenant Zarar Ahmed bin Mansoor, a naval officer who died in a plane
crash in 1999. Founded by his parents, the hospital reflects their desire to
transform their loss into a meaningful legacy. It provides quality medical
services, embodying Zarar’s values of compassion and service. Over the
years, it has become a beacon of hope, symbolizing his dedication to the
nation and the lasting impact of selfless service.

Introduction:
Zarar Shaheed Trust Hospital operates as a non-profit organization
committed to delivering exceptional healthcare services. Staffed by a team
of highly skilled and experienced medical professionals, the hospital
prioritizes providing compassionate and high-quality patient care. It is
known for its affordability, offering a wide range of medical services at low
costs and ensuring free treatment for individuals who are unable to pay.

Aim:
The aim of Zarar Shaheed Trust Hospital is to provide affordable
healthcare services to patients without compromising the quality of
treatment.

Services:
Here are some of the services that Zarar Shaheed Trust
Hospital provides:

 Dental diagnostic and treatment

 Gynecology and obstetrics
 Childcare
 Eye care
 General surgery
 Radiology
 Laboratory tests

Personal observation:
During my visit to Zarar Shaheed Trust Hospital, I was impressed by the professionalism and
kindness of the staff and doctors, who provided a supportive and positive environment. The
hospital’s affordability and commitment to offering free treatment to those in need highlight
its dedication to serving the community. However, the facility's cleanliness and maintenance
require improvement to create a more welcoming and comfortable environment for patients
and visitors.
 Visit no. 3

F
alah Foundation

Introduction:
Falah Foundation is a non-profit organization in Pakistan focused on
improving the lives of marginalized communities through social welfare
initiatives. It aims to promote equality by addressing education, healthcare,
vocational training, and social support, with a special emphasis on
empowering women, children, and people with disabilities.

A key area of focus is inclusive education, where Falah Foundation

ensures every child, regardless of background or abilities, has access to
quality education. The foundation creates learning environments for
students with diverse needs, including those with disabilities, fostering
inclusivity and providing tailored support to help all students succeed and contribute to
society.

Aims:
 Uplift marginalized communities by providing essential services.
 Promote equality by empowering women, children, and people with
disabilities.
 Improve access to education, healthcare, and vocational training for
underserved populations.
 Enhance social well-being through social support initiatives.
 Foster sustainable change and economic empowerment within
communities.

Services:
 Inclusive Education
 Healthcare Services
 Vocational Training
 Social Welfare Support
 Women’s Empowerment

Personal observation:
During my visit to Falah Foundation, I was impressed by its dedication to serving marginalized
communities, particularly through inclusive education, healthcare services, and vocational training. The
organization’s inclusive education programs ensure that children with different abilities receive equal
opportunities to learn and grow. The healthcare services, including medical camps and health
education, were crucial for underprivileged communities. The focus on vocational training stood out as
it equips individuals with practical skills for economic independence. Additionally, the foundation’s
empowerment programs for women, especially in rural areas, help raise awareness of their rights and
provide educational and vocational support. Overall, Falah Foundation is making a significant, positive
impact by empowering individuals and fostering social change.
 Visit no. 4

BUNYAD
FOUNDATION

History:
Bunyad Foundation, established in 1994, is an NGO focused on education and poverty
alleviation in Pakistan. Initially targeting illiteracy among women and children in rural areas, it
began with literacy and non-formal education programs. Over time, it expanded to include
vocational training, skills development, women’s empowerment, and child protection. Through
non-formal schools, teacher training, and awareness campaigns, Bunyad has improved literacy
rates and supported economic and social development in underserved communities. It remains
committed to bridging educational gaps and fostering an equitable society.

Introduction:
The Bunyad Foundation, a non-governmental organization operating for
over 25 years, is dedicated to promoting education and advocating for
women's rights, particularly in rural communities. The foundation has
established more than 10,000 informal and basic education centers for
working children, enrolling over 400,000 students. In addition to its
educational initiatives, Bunyad has launched numerous projects to raise
awareness about women's rights, reaching over 200,000 women in remote
areas. The organization's efforts focus on empowering marginalized
communities through education and gender equality.

Aim:
The aim of the Bunyad
Foundation is to:

 Help poor people in Pakistan

 Empower women and children in rural areas
 Provide education and skills training
 Improve literacy and access to resources

SERVICES:
 School and training programs for women and children.
 Support and resources for women to succeed.
 Medical care, mental health support, and health education.
 Building strong communities through training and support.
 Loans for people who need financial help.
 Emergency aid, food distribution, and awareness campaigns.
 Programs to prevent iron deficiency and promote healthy eating.
 Training in stitching and tailoring skills.

Personal Observation

During my visit to Bunyad Foundation, I noticed that while the environment was adequate, it
could benefit from some improvements. However, what truly stood out was the dedication and
passion of the staff. They are committed to making a difference, particularly in empowering
women, providing education, healthcare, and assisting those in need. I deeply appreciate the
vital work they are doing and hope they continue to have a positive impact on the
communities they serve.