PROJECT

Topic: Study of Managers as leaders in Pakistan

Submitted to: Ms. Jaweria
Submitted by:
Group members
Names and Roll no
Areeba Gul (80)
Hira Zaidi (81)
Yamna Mubasher (79)
Pakeeza meryum (82)
Quratulain Ashraf (67)
Javeria Abrar (66)
Class: Bs 1st semester
Section : B
Psychology Department
Introduction to business management
Date of Submission : 03-03-2022
 Study of Managers as leaders in Pakistan

TABLE OF CONTENTS
1.INTRODUCTION .................................................................................................................................... 1

2.METHOD .................................................................................................................................................. 2

3.QUESTIONAIRE ..................................................................................................................................... 3

4.RESULTS .................................................................................................................................................. 5

5.CONCLUSIONS ....................................................................................................................................... 8

Introduction

Leaders always play a very important role in creating a quality culture and play a significant role in
providing necessary resources for the support quality initiatives. The quality principles are necessary for
developing an overall culture for organization brilliance (Blankstein 1996, Davies et al. 2007). When the
leaders in the organizations show poisonous attitude toward their employees through employee monitoring
and performance appraisals, the results will entirely be different

From those organizations where teamwork is experienced. The leaders should adopt various measures to
reduce pressure within their organizations to create a community-based organizational culture (Jacqueline
et al. 2012). Best leaders always provide commitment to give more time. Leaders influence changes in
direction, managers motivate performance improvements. For example, a lively Sales Director might have
the personality we associate with a conventional leader but if his/her focus is strictly performance
improvement then this is just management no matter how powerfully persuasive is the Sales Director’s
style. In this study we show that is managers in Pakistan are good leaders or not?

Method:

Banking sector (BANK OF PUNJAB) and one private company (UPPAL SECURITY SERVICES) was
taken for this study because of regular interaction between managers (Leaders) and employees in it.
Questionnaire was used as a tool of data collection. Using simple random sampling technique. 15 (for
employees) questionnaires were distributed and 4 (for managers) in those branches/banks and 10
questionnaires were received back from employees and 2 from managers. Following are questionnaires
which are being distributed.

QUESTIONAIRES

For employees:
For Managers
RESULTS

FOR EMPLOYEES
• In the first question we have asked to employees about the feeling of confidence in the manager
effectiveness 99% of employees feel confident in their manager effectiveness.
• In the second question 95% of employees agreed that their manager involve entire team in big
decisions.
• In the third question 80% agreed that their mentors give them constructive feedback.
• In fourth question we have asked to the employees about his/her interest in leading team and this
feeling of leading the team only developed because of the manager attitude towards their employees
and 90% of employees want to lead a team.
• In 5th question it shows the manager behaviour towards their employees, are they giving them
freedom to do any job whenever they wanted to left and it shows leading or guiding employees and
80% of managers give freedom.
• In 6th question we want to know the leadership powers in a manager our manager gives the
opportunity to their employees to grow and learn which means their mistakes are acceptable in
some cases so that they can learn and grow and 80% employees agreed that their managers guide
them.
• In last question we want to know that managers just give order or they wanted to involve entire
team for many decisions because leaders want everyone to grow not to just ordering and 90%
employee agreed that their managers share important information with them.
Graphical representation of questionnaire (For employees)

Bar chart

Employees
120%

100%

80%

60%

40%

20%

0%
QUESTION 1 QUESTION 2 QUESTION 3 QUESTION 4 QUESTION 5 QUESTION 6 QUESTION 7

AGREE DISAGREE

In this bar chart, the numbers are showing that employees are thinking that their managers are not only
managers but also, they have the capabilities to lead and which eventually give benefit to organization. The
statistical figure is dominant about managers abilities. It is showing that employees have trust on their
managers.
Pie chart

Employees

Agree Disagree

FOR MANAGERS
• In the first question we have asked about the behaviour of manager towards their employees, do
they have good communication or not and 99% of manager agreed with this statement.
• In Second question we want to know that manages motivate their employees to achieving their
goals and guide them also or not and 95% agreed that they support.
• In third question we want to know the ability of manager effectiveness to work in team and 90%
managers do call them team player.
• In 4th question we have asked about handling criticism and negative opinions about them and 90%
agreed that they handle criticism easily.
• In 5th question we want to know that managers are willing for their feedback about performance or
not and 90% agreed that they are always willing for feedback either it is good or bad.
• In 6th question we have asked that those feedbacks which were given to manager from employees,
are the act on it or not and 90% agreed that they act.
 • In 7 question we have asked that when member or employees fails and did their work against
expectations, are the managers motivate them and give them hope or insult them and 90% agreed
that they encourage their employees.
• In last question we want to know that how managers handle panic situation or whenever
circumstances are against expectations in that case, they do their work properly or not and 95%
agreed that they do work well under pressure. From the following chart it shows that managers are
good leaders in Pakistan.

Graphical representation of questionnaire (For managers)

Bar chart

Managers
120%

100%

80%

60%

40%

20%

0%
Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7

Agree Disagre

In this bar chart, you can clearly see that managers are agree with this point of view that their employees
are helpful and good team members for them. They assist the managers so managers can lead the whole
organization and evolve as a leader. We can clearly see that managers are happy and satisfy with their teams
which can help them to become good leaders.

Pie chart

Employees

Agree Totally disagree

CONCLUSION
• This study has evaluated the effect of leadership on organizational Commitment in bank of punjab
and on private company USSL.
• This study shows that managers are good leaders in Pakistan
• It shows that leaders are much needed for the improvement in employees performances rather than
managers.
• This study shows that leading effect positively in employees personal and professional life.
• Leading leads to future confident and productive employees.
• Leading gives them opportunities to learn and grow.
Recommendation
A good leader puts the interest of their followers before their own and measure success by whether their
followers are better off. Leaders help organizations and people to grow, while a manager’s greatest
accomplishment comes from making work processes more effective. We need more leaders than managers
and bosses to grow and learn more.

Company cards:
Following are the filled QUESTIONNARES of our survey.