Getting Started
Getting Started
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International Point of Sale: Corner Store POS Set Station Employee Maintenance Database Operation Main Screen Tax Rate Receipt Hardware Set Up Customer Maintenance Application Setup Inventory Maintenance Department Maintenance Customize Screen Reporting Return Window Payment Processing FAQ 4 6 10 12 20 22 24 25 27 35 51 54 58 62 67 69
Login Page
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International Point of Sale: Corner Store POS Enter proper User Name and Password. Default Corner Store POS password is gujarat. You can use default password to create new password. New password should be in combination of letter and number and minimum 7 character in length e.g. admin123.
International Point of Sale: Corner Store POS SETTING UP STATIONS: If you have more than one computer you will need to you set station numbers for each of your computers. This is useful when running reports. You may run reports on sales made from computer 1 or from computer 2 and vice-versa. When generating reports, you have the option of choosing a user. You can choose to log in as an admin or as an employee.
How to choose the station ID and the user for generating reports: 1. Go to SETUP>Administrator>Reporting. 2. Select the Sales button on the left side.
3. Select any report; say for example, Detailed Shift Report by Employee. You will see that the Station ID and the User texts are enabled. 4. You can select all stations or any one of the stations; and also select user as admin or any one of the employees. And, then produce a report. Note: For all the reports Station ID and User text are not enabled.
Employee Maintenance You can ADD, UPDATE, or DELETE an employee in the Corner Store. Note: Follow the below two steps to get into the Employee Maintenance window.
1. On the LOGIN SCREEN, click on the Main menu and select EMP Maintenance. 7 1-866-468-5767 or 201-928-0222 International Point of Sale
3. Enter the required information about the employee (First Name, Middle Name, Last Name, DOB, Email, etc.). 4. Enter User ID and password. These two fields are mandatory. Note: If you are using swipe cards for employees then you need to enter swipe card number.
5. Click on the SAVE button and you will get the message Entry Added. 6. Click on the Exit button.
to change the records and search the employee from the list. Also, you can enter employee number in Search by Employee text box and hit the enter key on key board.
3. Make the changes you need and click on Update button. You will get the message Data Updated. 4. Click on Exit button.
to go to the next record and search the employee list. You may also enter employee number in Search By Employee text box and hit the enter key on key board. button. You will get the message Record Deleted.
3. Click on the
How does an employee login into Corner Store? An employee needs to enter their employee User ID and password and then click on the Login button to login into Corner Store. If you are using employee swipe cards, employees swipe their card to login into Corner Store. ADDITIONAL FUNCTIONALITIES WITHIN THE EMPLOYEE MAINTENANCE: There are two main functions: 1. Permissions 2. Job Role I. Permissions There are a number of different features available in Permissions: a. Functions:
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International Point of Sale: Corner Store POS Admin Access: When the Admin Access is set to YES for an employee you are allowing permission for that employee to access to Employee Maintenance and the Administrator folder (inventory items, reporting, etc.). Open cash drawer: A cash drawer is set to only open when a sale is made. To allow an employee to open the cash drawer without a sale, select the Yes option. For the employee not to open the drawer without a sale select the No option. b. Employee: By default, to enter into the employee maintenance window, you need to use ADMIN user id and password. However, if you wish to grant an employee permission to make changes in the employee maintenance then you may use this function. From the dropdown, if you choose Yes, then that particular employee will have access to the employee maintenance window. c. Inventory: Under the Inventory tab: Choose Yes If you wish to grant an employee permission to access the inventory items. Choose No - If you do not wish to grant an employee the permission to access the inventory items. NOTE: For this functionality to work, employees need to click on the F2 Inventory button located below. How does Employee Maintenance work in Corner Store?
Employees need to enter their User ID instead of Admin ID and click the Login button to login into
Corner Store. If you are using employee swipe cards, employees need to swipe their card to login into Corner Store.
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Database Operation
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Backup Step 1: Go to the Login Screen and under Main (menu item) ->Database Maintenance - > Database Operation then Click Backup Button. Step 2: Please select this path to save the backup: C:\Program Files\Microsoft SQL Server\MSSQL10.INTLPOS\MSSQL\Backup After 1 or 2 min you should get a message that says your database was successfully backed up.
Restore Step 1: Go to the Login Screen and under Main (menu item) ->Database Maintenance - > Database Operation then Click Restore Button. Step 2: Please select the backup file from which you want restore the Database After 1 or 2 min you should get a message that its successfully restored.
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Main Screen
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International Point of Sale: Corner Store POS Line Discount Step 1: Select the item from invoice list and click on LINE DISCOUNT button Step 2: Punch the % of discount which you want to give and click on ENTER
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Hold/Fetch Invoice You can hold multiple invoices with the Corner Store POS. At time of transaction, if you want to hold the invoice the current invoice then click on Hold Invoice button.
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You can specify the name of customer to differentiate the invoice or by default invoice will be hold under Guest Customer name.
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International Point of Sale: Corner Store POS If you have hold any invoice the Hold Invoice button on main screen will be converted into Fetch Invoice button (means you have either one or many invoice on hold).
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Meanwhile, you can also make another transaction or you can hold another invoice.
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International Point of Sale: Corner Store POS If you want to fetch invoice which you have put on hold then click on Fetch Invoice button and it will open up a windows which have list of invoice on hold and you can select appropriate invoice for current transaction.
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International Point of Sale: Corner Store POS Enter proper Admin or User ID and password and click on the Login button. Go to SET UP. Tax Rates
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International Point of Sale: Corner Store POS How to set tax rates in Corner Store: Step 1: Step 2: Go to SET UP>Tax Rates. You may add your own title under Description for Tax Rate 1, 2 and 3.
Step 3: Add your tax rates 1, 2 and 3 under New Tax Rate. Step 4: Click on the Save button. Step 5: Click on the Exit button.
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International Point of Sale: Corner Store POS How to change the text on your receipt in Corner Store: Step 1: Go to Set Up>Receipt.
Step 2: Add the Store Name, Address Line 1, Address Line 2, Contact Number, Cashier Name and Footer Message. Step 3: Click on the Save & Exit button.
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International Point of Sale: Corner Store POS Hardware Setup For Hardware Setup follow the installation instruction for corresponding receipt printer and pole display from http://cornerstorepos.com/index.php?p=downloads website.
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Customer Maintenance
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International Point of Sale: Corner Store POS Step 1: Go to Set Up>Customer Maintenance.
Step 2: Click on the ADD button to add a new customer into Corner Store. Step 3: Enter the required information about the customer (First Name, Last Name, Address, Phone No, Date of Birth etc.). Step 4: Click on the SAVE button and you will get the message Data Added. Step 5: Click on the Exit button.
How to update/delete the Customer information in Corner Store: Step 1: Go to Set Up>Customer Maintenance.
Step 2: Select the customer. You can use the arrow to go to the next record from the customer list. You may also search customers by entering the customer # in the Search by Customer # field. Note: If you want to check the list of customers you have added then click on Customer Lookup button. Step 3: Make the changes you want and click on the Update button. You will get the message Record Updated. If you want to delete any customer you may click on the Record Deleted. Step 4: Click on the Exit button. button. You will get the message
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Step 1: Step 2:
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Go to Set up>Application Set up. Check Combine Lines option and click on the Update button.
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International Point of Sale: Corner Store POS Step 3: Click on the Exit button. In order for the changes you made to take effect, you must first log out and then log back in. Advantage: Once you have selected the Combine Lines option, your items will automatically combine lines/quantity when the same item is scanned multiple lines.
Inventory:
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International Point of Sale: Corner Store POS Step 1: You can setup up to three different level of Age Range for any particular inventory
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International Point of Sale: Corner Store POS Step 2: After specifying Age Range Go to Inventory Maintenance Page Step 3: At time of adding new item you can either select Check ID # 1, 2 or 3 depending open the inventory item which you want to add.
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If item is already added you can update the information of that particular item.
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International Point of Sale: Corner Store POS Step 4: When you scan the item and if you have selected Checked ID then it will prompt a date verification window
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International Point of Sale: Corner Store POS Step 5: You can scan customer ID or enter manually
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International Point of Sale: Corner Store POS Step 6: If date is valid then it will show up as green color text on the top of the screen until the transaction is completed. If date is not valid then it will show up red color text on the top of the screen.
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International Point of Sale: Corner Store POS Inventory Maintenance Go to SETUP >ADMINISTRATOR>INVENTORY MAINTENANCE.
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To ADD an inventory:
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International Point of Sale: Corner Store POS 1. Click on the ADD button. 2. Enter an item number (you can also scan the barcode of the item), Item name, cost, price, number of items in stock and assign a department. 3. Select the proper Tax from the options (Tax 1, Tax 2 and Tax 3).
4. You can also select Food Stampable for a particular item (Food). (Only the items that are checked as
Food Stampable are qualified for EBT payment). 5. If the items price is not fixed, you can check mark the prompt Price checkbox. (For example, gas price is not fixed; if you have checked the prompt Price, then at the time of sale, if you select the item, then you will be asked to enter its price manually).
6. Click on the SAVE button. You will get a message Data added. Click on OK.
Note: If you dont mention the department it will by default store the item information into NONE department.
7. Click on the EXIT button.
1. Select the item you wish to update. You can use the arrow
Inventory item list. Note: You can enter item number in Search By Item Number and hit the enter key on key board. Or, you can also click on INVENTORY LOOKUP button to view the list of items. Select the item you wish to update. 1. Make the changes you wish.
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1. Select the item you wish to delete. You can use arrow
item list. Note: You can enter item number in Search By Item Number and hit the enter key on key board. Or, you can also click on INVENTORY LOOKUP button to view the list of items. Select the item you wish to delete.
1. Click on
Note: Items that have sub products are not able to be deleted. You must first delete the sub products and then you are able to delete the item.
2. Click on the EXIT button.
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Select the item to which you wish to add sub products for. You can use the arrow record in the Inventory item list. To add a sub product within a particular item:
a. Click on the Sub Products tab
to go to the next
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Note: You can enter an item number in Search By Item Number and hit the enter key on key board. Or, you can also click on the INVENTORY LOOKUP button to view the list of items. Then select the item to which you wish to add sub products.
b. Click on the Sub Products tab.
c. Click the ADD button. Enter the item number (you can also scan the barcode of the item), Item name, cost, price and Item stock.
d. Click the SAVE button. You will get a message Data Added. Click on OK. e. Click on the EXIT button. 52 1-866-468-5767 or 201-928-0222 International Point of Sale
International Point of Sale: Corner Store POS To UPDATE an existing sub product within a particular item:
a. Select the item to which you wish to update the sub products. You can use arrow
to go to the
next record in the Inventory item list. Note: You can enter item number in Search By Item Number and hit the enter key on key board. Or, you can also click on INVENTORY LOOKUP button to view the list of items. And, then select the item to which you wish to update the sub products.
b. Click on the Sub Products tab. Please see below. c. Make the changes you want and click on Update button. You will get the message Data Updated.
Click on OK.
d. Click on the EXIT button.
to go to
the next record in the Inventory item list. Note: You can enter item number in Search By Item Number and hit the enter key on key board. Or, you can also click on INVENTORY LOOKUP button to view the list of items. And, then select the item to which you wish to delete the sub products.
b. Click on the Sub Products tab. Please see below. c. Click on the
button. You will get the message Record Deleted. Click on OK.
International Point of Sale: Corner Store POS SPECIAL PRICE To set special price for an item:
a. Click on Special Price Tab. b. Select the item to which you wish to add a Special Price. You can use the arrow
to go to the
next record in the Inventory item list. Note: You can enter item number in Search By Item Number and hit the enter key on key board. Or, you can also click on INVENTORY LOOKUP button to view the list of items. And, then select the item to which you wish to add a Special Price.
c. Click on the ADD button under Bulk Price.
(For example, if you charge one bottle of coke for $2.00, and wish to set the special price for two bottles of coke to be $3.00, then type 2 in the quantity field and 3 in price field.
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Note: You need to select Combine Line option from the Application Setup In order for the changes you made to take effect, you must first log out and then log back in.
International Point of Sale: Corner Store POS Items without fixed prices can use the prompt price feature. For example, gas prices are not fixed therefore, the prompt price feature is necessary. You may select the prompt price option at the time of entering items into inventory table.
Properties You can attach multiple properties for a single item. This will save your time while searching for any particular list of item for updates.
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Step 1: Select the item which you want to setup properties and click on Attach Properties. Within Properties window, you can create multiple properties with its Name and Value. Suppose you want to
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International Point of Sale: Corner Store POS add beer item with its pack (e.g. 6pk, 12pk ). Under Make changes to property here- type the name of property you want to setup (e.g. Pack) and click on Create New.
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International Point of Sale: Corner Store POS Step 2: Single property can have multiple values. Under Make change to property value here- type value you want to setup and click on Create New. Suppose you want to setup Property Pack with Value 6pk, 12pk and so on.
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Step 3: After creating property and its value, select value and click on Select button
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International Point of Sale: Corner Store POS Step 4: After selecting property and value click on Apply Changes. You will see the current property of the item under Current Set Properties.
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International Point of Sale: Corner Store POS Step 5: You can search item by its properties. In order search item by its property, go to Windows on Main Screen>Item Search Window. Under Property Name select proper property (e.g. Pack) and under Property Value select proper value (e.g. 12pk) and you will get corresponding item in item search window.
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Step 6: You can make changes in item search window and click on Apply Changes button. You can make changes to the entire inventory items that are display in item search window.
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F5 Quick Add on the bottom of the POS software screen will bring you directly to the Inventory Maintenance screen. You can scan or type the Item No. And then enter the Item Name and Item Price. Select the appropriate tax for the item and click on the Save button. After this you need to go to the Inventory Maintenance Window (SET UP > Administrator > Inventory maintenance) and then select the items you added and assign them to their respective Departments. (You can search for the items using the Inventory Lookup button).
DEPARTMENT MAINTENANCE:
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International Point of Sale: Corner Store POS Go to SETUP > ADMINISTRATOR > DEPARTMENT MAINTENANCE
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To ADD a Department:
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To make any changes to take place logout and login back. NOTE: Do not enter anything for Department Number 1. When adding a new department, click on the ADD button and a Department number is automatically generated.
1. Select the department you wish to update. You can use the arrow
department list.
2. Make the changes you wish and click on the UPDATE button. You will get a message Data Updated.
Click on OK. 3. Click on the EXIT button. In order for the changes you made to take effect, you must first log out and then log back in. To DELETE an existing Department:
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4. Select the department you wish to delete. You can use the arrow
department list.
1. Click on the
2. Click on the EXIT button. In order for the changes you made to take effect, you must first log out and then log back in. MAKE CHANGES TO A GROUP WITHIN DEPARTMENT: In the Department Maintenance window, you have the option to change the price of the items in that particular Department. Go to SETUP >Administrators> Department Maintenance.
1. Select the department you wish to change the group pricing for (that is, change the price
of the items within the selected department). You can search using the arrow to the next record in the department list.
2. Click on the Group Change button.
to go
Apply Changes. Note: Each items price and cost will increase by the amount entered.
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International Point of Sale: Corner Store POS 5. After the changes are applied, all the items within the selected department will increase by the amount you entered.
Customize Screen You can customize the blue side buttons as well as the green buttons below.
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2. Select the side button you wish to customize. 3. Select the Function Type from the drop down menu.
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International Point of Sale: Corner Store POS Inventory Item If you wish to assign a side button as an inventory item you must select the inventory item you would like to add.
Enter the Item No in the text box. You can also view all the items by clicking on the
Inventory lookup button and then select the item you wish. Or, you can scan the barcode of the item.
In the Display Text, create a name for your button. If you would like to add an image to your button, select the Set Picture button and
In order for the changes you made to take effect, you must first log out and then log back in. Department
If you wish to add a department and the list of items within that department as a side
button, you may do so by selecting the Function Type. Select the Department you would like to add from the list.
In the Display Text, create a name for your button. If you would like to add an image to your button, select the Set Picture button and
from customer to customer. An example of a Variable Price would be LOTTO TICKETS. Customers will purchase a variety Lottery tickets at varied prices.
In the customize screen window, select the Function Type as Variable Price Dept. Enter the Item No in the text box. You can also view all the items by clicking on
Inventory lookup button and then select the item you wish. Or, you can also scan the barcode of the item.
In the Display Text, create a name for the button. You can click on the Set Picture button to add a picture for the button. Click on Apply Changes and then click on Close.
In order for the changes you made to take effect, you must first log out and then log back in. Variable Price Payout
Variable Price Payout feature. An example of a Variable Price Payout would be LOTTO PAYOUTS.
Lottery tickets will offer varied price payouts for each customer.
In the customize screen window, select the Function Type as Variable Price Payout.
(Alternatively, you can click on the Inventory Lookup and then select the item).
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To make any changes to take place logout and login back. (When you enter the amount to be given to the customer and then click on the Variable Price Payout button you created, a negative amount is generated, so that it indicates that you need to make a payment to the customer). I. CUSTOMIZING BOTTOM BUTTONS: You may customize the items on the green buttons that are numbered 1 - 12. These green buttons may be used for the Prompt Price feature. You may set an amount you would like for your prompt price and then click the green button that you would it to be designated to.
1. Click on SET UP>ADMINISTRATOR>INVENTORY MAINTENANCE
2. Add any item in the range from 1 to 12 so as to set up the green button.
3. Click on SAVE button. 4. Click on Exit.
Note: To make any changes to take place logout and login back. Reporting
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International Point of Sale: Corner Store POS NOTE: Please note that a number of report do not have the capability to be displayed on screen using the Display button. For any report that is unable to be displayed on screen can be printed out for viewing. There are a number of reports you may generate and there are two main categories for reporting: 1. Sales 2. Inventory To Begin, Select the Sales button on the left side. Functions of Sales Reports: Detailed Daily Report Provides daily sales report in detail. Daily Sale Breakdown by Payment Type - If you want to check daily sales report by payment type (cash, credit or debit) you can select daily sale breakdown by payment type Shift Report - If you want to check sales done within particular shift of the day then you can select shift report. Detailed Shift Report by Employee - if you want to check sales done by particular employee in particular shift of the day then you can select detail shift report by employee. You also need to provide user id of the employee. Daily Sale Breakdown by Department - If you want to check the sales down by particular department in a day then you can select daily sale breakdown by department. Return Invoice - If you want to check the number of return invoices in a particular shift of a day. Void Invoice - If you want to check the number of void invoices in a particular shift of a day.
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International Point of Sale: Corner Store POS Daily Sales Breakdown by Card Type - If you want to check the daily sales report by card type (American Express, VISA or Master Card) then you can select daily sales breakdown by card type. Detail Shift Report by Department - If you want to check which department is busy at particular shift of the day then you can select detail shift report by department. Payout Report by Employee - If you want to check whether any payout to vendor is done by an employee at particular shift of the day then you can select payout report by employee. Summarized Z-out report: The Summarized Z-out report produces reports from the last Z-out report taken. For example, suppose you took your first Summarized Z-out report today, then it will produce report from the first sale you made using the Corner Store POS till today. And if you take the next report tomorrow, then it will produce report from the last date you took report, that is, in this case from yesterday. If you have not made any sales from the last date you took the Summarized Z-out report, and try to take the report now, then it will have just a zero sale amount. Summarized Z-out report Gives details about the sales and the quantity sold department wise and then gives the total sales and total quantities by all departments. It also gives information about Non-Tax sales, tax sale, and total tax (the actual tax amount) and the total tax. Summarized Z-out report reflects the return invoice items also. The report also gives the details of the sale that is made in cash amount. It also has the details of Easy Payout if made. It also gives the cash drawer amount which is present at the end of the last shift/time. Note: You cannot change the date in the Summarized Z-out report. The report automatically takes the date of the last Z-out report taken.
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Z-out report: Z-out report also produces similar report like Summarized Z-out report, that is, in producing the report from the last Z-out report taken. However, it is not as detailed as Summarized Z-out report. Z-out report just gives the net sale, total tax and the grand total amount. Note: Z-out report will give the net sale amount and does not reflect the return invoice items amount. So, it is possible that the total sales amount in the Z-out report and Summarized Z-out report can differ. Summarized Daily report: This report is same as Summarized Z-out report; however, in this report you have the option of producing the report in which you can change the Date/time. Email Reports: Those reports which are for display can also be Email to your gmail or yahoo account. In order to, Email reports to your Email ID you need to specify your Email Address in Employee Maintenance under EMP ID 1 i.e. admin. Function of Inventory Reporting: Select the Inventory button on the left side. Inventory Alphabetically:
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International Point of Sale: Corner Store POS If you want to display a report regarding inventory items then you can select Inventory Alphabetically. Department List: If you want to display a report list of departments then you can select Department List. Item by Department: If you want to display a report regarding list of items within a department then you can select Item by Department. Return Functions You may do a refund in 2 different ways.
I.
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As shown in the screen shot after clicking the R button the selected item will be highlighted in RED. The Grand Total will show the amount that is to be refunded to the customer
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Click on the Pay button, and the cash drawer will open. Note: You can also do a refund if a customer purchases something and wants to make an exchange.
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2. Click on the Recall Invoice button. 3. A list of recent invoices will be generated. You may also type in the invoice number in
the Please Enter Invoice Number or select below text box and click on the OK button.
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International Point of Sale: Corner Store POS Click on the invoice for the items that need to be returned.
4. The details of the invoice will be displayed. Select the item to be returned. Click on the RETURN QTY
Payment Processing
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International Point of Sale: Corner Store POS Currently, Corner Store POS is able to process credit and debit card sales with Mercury, USAePAY, PayGX2 and NetePay Payment Systems. To setup payment processing with the Corner Store, log into Corner Store, go to Setup, Administrator and click on payment processing. Select your Payment Processor: For Mercury - specify the Primary URL, Secondary URL and Merchant Number. All this details are provided by Mercury Payment processor when you enroll for their services. For USAePAY - specify the Primary URL and Secure Key. Both the Primary URL and the Secure Key are provided by USAePAY when you enroll for their services. For PayGX2 - specify the User Name and Password. The User name and password will be provided by PayGX2 when you enroll for their services. For NETePay - specify the Merchant Number and NETePays Server IP Address. The Merchant Number and NETePays Server IP Address is provided by NETePay when you enroll for their services.
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International Point of Sale: Corner Store POS FAQ SOFTWARE Q. How can I try out Corner Store POS? You can download a demo version of the Corner Store POS on your computer. Note - To check whether your system is 32B or 64B, Go to Start>Right Click on Computer (or My Computer)>Select Properties>Check System Type Q. After successfully downloading and installing the Corner Store Setup file I am still unable to open the Corner Store in Win VISTA/7? - For Windows VISTA/7, after the download is completed, right click on the Corner Store red-icon on your desktop and select Properties. - In the Properties Window, click on the Compatibility tab, select Run this program as administrator and click on Apply. - Click on Change setting for all users, select Run this program as an administrator and select OK. Q. While I was installing the setup file for Corner Store I received an error message. What should I do? - The first thing you can check is whether you downloaded the proper setup file for a 32B or 64B computer. - After downloading the setup file, please run the setup file. For all first time installations, a message box will appear with a list of pre-requisites you will need to download it before completing the Corner Store installation.
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International Point of Sale: Corner Store POS - At the end of each installation, you will be prompted to restart your computer to successfully complete the download. You are required to restart your computer at the end of each installation. GETTING STARTED WITH THE CORNER STORE POS Q. What are some of the reporting features that Corner Store offers? Corner Store software provides 15 different types of reports. You can choose from the list of reports offered and then enter the start date/end date and start time/end time for the desired report. If you forget to change the date and time the software with automatically display reports according to the present date and 12:00:00AM to 11:59:59PM time period. Q. How do I check a shift report in Corner Store? The administrator (Admin) can log in and choose the Detailed Shift Report by Employee and then select any employee name from the Select User box. The administrator (Admin) can also choose the Summarized Z out Report at the end of each shift. If the administrator does not change the time of the shift then, by default, the report will display the time the employee logged in for the present days shift. Q. How do I close a shift report in Corner Store? At the end of an employees shift, the employee must log out of the software. A message box will appear asking, Do want to close the Shift?" The employee should select YES, otherwise, that employees shift will be continued to be open. HARDWARE Q. How do I turn off the User Account Control (UAC) settings on Windows VISTA/7 for hardware installation?
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International Point of Sale: Corner Store POS You will need to turn off the UAC setting on Windows VISTA/7 at time of setting up your hardware with the Corner Store. In order to turn off the UAC setting go to Start>Control Panel>User Accounts>Change User Account Control Setting (UAC) For Win VISTA, check the Turn off User Account Control Setting For Win 7, drag the cursor to Never notify Q. I have installed the drivers for the Logic Control LD1000 USB pole display and followed all of the instructions mentioned the manual but I am still unable to get it work with Corner Store. What should I do? In order to setup the LD1000 USB pole display with Corner Store you need to select the proper COM port. To find the proper COM port for the LD1000 USB pole display go to Start>Right click on Computer (or My Computer)>Select Manage>Select Device Manager>Expand Ports or other>You will find LCI Line Display (COM 1, COM 2, ..) Open Corner Store>Login into Corner Store>Go to Setup>Hardware Setup>Under Pole Display select LCPD and proper COM port>Log off and log back in to Corner Store. Q. I have an EPSON (T-20 or TMT-88V) printer and Win 7 OS. My printer is working but cash drawer is not opening. What should I do? Go to Start>All program>Search for OPOS folder>Select SetupPOS Ver2.00>Under Cash Drawer right click on Multi_AU or Standard_U>Select Device Specific Setting>Under Open Status Phase select High >Select CheckHealth Interactive>Select Start and the drawer should open.
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