Fast Track Troubleshooting

Publication # tsRF267AB Revision Date 08/12/2010

Models Covered: IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is
RF267AB**/XAA intended for use by persons having electrical, electronic, and mechanical experience
RF267AC**/XAA and knowledge at a level generally considered acceptable in the appliance repair trade.
French Door Refrigeration Any attempt to repair a major appliance may result in personal injury and property
NOTICE: damage. The manufacturer or seller cannot be responsible, nor assume any liability for
RF267AB** 01/09 injury or damage of any kind arising from the use of this data sheet.
Parts Change: Refer to bulletin. Forced Mode: Press both buttons (Energy
All Water Tank Parts & Door Saver– Fridge) simultaneously (No sound when
Dispenser Ass’y Parts both buttons are pressed at the same time) ‘til it
beeps and goes blank, 8-12 seconds
NOTICE:
RF267AB** Parts Change:
Refer to bulletin. Freezer
Door Handle parts

Self Diagnosis: Press both buttons (Energy

Saver– Alarm) simultaneously (No sound
when both buttons are pressed at the same
time) ’til the display quits blinking and
beeps, 8-12 seconds, then release and read
Fault Codes. This will also cancel the Fault
Mode created by self-diagnosis at power up.

Wait 5 seconds between button pushes

Press Freezer button one Press Freezer button a Press Freezer button a
time at the Test Mode to second time to Force third time to Force Defrost
Force Compressor Run, Defrost of Fridge, meas- for Fridge & Freezer,
measure fan and com- ure defrost voltage at measure defrost voltages
pressor voltages at main main PCB at main PCB
PCB
Sales Mode, No Compressor Operation
Refrigerant Charge
Sealed System R134a 5.64 oz. Press Energy Saver & Freezer temp buttons
simultaneously for 3 sec ( you will hear a “Ding
Dong”) to remove or put into Sales Mode. When in
the Sales Mode the Display will show "OF" "OF"
Removing power will not cancel this mode.

Component Value Chart

Component Resistance Wattage Voltage
Freezer Defrost Heater 60Ω 240 120vac
Fridge Defrost Heater 120Ω 120 120vac
French Mullion Heater 1800Ω 8 120vac
Ice Duct Heater 3600Ω 4 120vac
Dispenser Heater 7200Ω 2 120vac
Water Tank Heater 72Ω 2 12vdc
Compressor → Condenser →Side Cluster → Hot Pipe→ Sensors 2.5kΩ-89kΩ N/A 1~4.5vdc
Dryer → R Capillary → R Evaporator → F Evaporator →
Fans N/A N/A 7~12vdc
Suction Pipe → Compressor

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 DC FAN MOTORS

Brushless DC Fan motors are used to save energy. The fans operate at two speeds. Fan speed information is read by
the Main PCB. If the fan speed exceeds 600 RPM or the speed is too slow, or stopped the fan drive circuit is disabled,
After 10 seconds the circuit tries again with 3 seconds of DC voltage. If the fan continues this activity for 5 cycles, 10
seconds off 3 seconds on, the fan drive circuit is disabled for 10 minutes.
TO TEST THE FAN CIRCUIT VOLTAGE.
Power off and back on to check the DC voltage to the motor, wait from 10 to 60 seconds for the fan voltage to kick in,
and then check fan voltage, the average reading is 9 VDC. If you get 3 seconds of voltage every 10 seconds for the 5
fan power up cycles, then the Main PCB is good.
NOTE: You may need to put unit in FORCED FREEZE mode to activate the fans/compressor.
If the fan blade is blocked by ice, then defrost and check the motor again, after removing power from the unit.
If the evaporator is ice blocked and thus blocking the air flow, the fan will over RPM and will be stopped. Remove ice
and check the motor again. If everything is clear around the fan blade then the motor would be at fault. Continuous fan
errors will be displayed on the front panel display. PLEASE NOTE: The door switches control the evaporator fan mo-
tors. Have them closed to test the motors. Delay time 10 – 60 seconds.
Heat Release Ice Makers
Heat Release Ice Production Explanation Heat Release I/M Test Mode
38 minutes after the water fill is complete, the control Press and hold the ICE TEST S/W for at least 1.5sec, the
board will check the temperature of the eject Thermistor, harvest function will start. If the ice maker Thermistor is be-
on the Ice Maker Head, if the Thermistor reads a tem- low 0 degrees the Ice maker heater turns on for about 2 min-
perature lower than 18.5 degrees for more than 5 sec- utes. If the temperature exceeds 0 degrees, ice maker heater
onds, then the ice production process is completed. The turns on for 30 seconds. After the ice maker heater turns on
Ice maker will harvest if the ice bucket is not sensed as for 30 seconds, the heater turns off and then Ice maker har-
full. If a Fault Mode is detected with the Ice Maker op- vest motor turns on. The motor will rotate in right direction
eration, the Ice Maker stops working for 3 hours. Which for about 3 minutes, after this, water supply valve is turned
means, the Ice Maker checks the operation every 3 on, then the valve is turned off, the test mode is completed. If
hours until it works properly. the above operation is not carried out within 6 minutes, it will
go into a fault mode.

FREEZER TEMPERATURE CONTROL BY THE ICE MAKER

Interior Temperature of the freezer will be set to -14 degrees Fahrenheit until the ice bucket is full. When the ice
bucket is full, the freezer will maintain original set temperature. Also, whenever the ice is used, the freezer will
again set to -14 degrees Fahrenheit. Selecting "Ice Off” will allow the freezer to be controlled by the set tem-
perature. If water is not hooked up, the freezer will always be at –14 unless “Ice Off” is selected.

Temperature/Resistance/Voltage Chart for Samsung Refrigerators Sensors

Temp. (Ω) Volts Temp. (Ω) Volts Temp. (Ω) Volts Temp. (Ω) Volts
-29.2°F 64227 4.326 1.4°F 28021 3.685 32.0°F 13290 2.853 62.6°F 6771 2.019
-27.4°F 61012 4.296 3.2°F 26760 3.64 33.8°F 12749 2.802 64.4°F 6521 1.974
-25.6°F 57977 4.264 5.0°F 25562 3.594 35.6 °F 12233 2.751 66.2°F 6281 1.929
-23.8°F 55112 4.232 6.8°F 24425 3.548 37.4 °F 11741 2.7 68.0°F 6052 1.885
-22.0°F 52406 4.199 8.6°F 23345 3.501 39.2 °F 11271 2.649 69.8°F 5832 1.842
-20.2°F 49848 4.165 10.4°F 22320 3.453 41.0°F 10823 2.599 71.6°F 5621 1.799
-18.4°F 47431 4.129 12.2°F 21345 3.405 42.8°F 10395 2.548 75.2°F 5225 1.716
-16.6°F 45146 4.093 14.0°F 20418 3.356 44.6°F 9986 2.498 77.0°F 5000 1.675
-14.8°F 42984 4.056 15.8°F 19537 3.307 46.4°F 9596 2.449 78.8°F 4861 1.636
-13.0°F 40938 4.018 17.6°F 18698 3.258 48.2°F 9223 2.399 80.6°F 4690 1.596
-11.2°F 39002 3.98 19.4°F 17901 3.208 50.0°F 8867 2.35 86.0°F 4218 1.483
-9.4°F 37169 3.94 21.2°F 17142 3.158 51.8°F 8526 2.301 87.8°F 4072 1.447
-7.6°F 35433 3.899 23.0°F 16419 3.107 53.6°F 8200 2.253 89.6°F 3933 1.412
-5.8°F 33788 3.858 24.8°F 15731 3.057 55.4°F 7888 2.205 91.4°F 3799 1.377
-4.0°F 32230 3.816 26.6°F 15076 3.006 57.2°F 7590 2.158 95.0°F 3547 1.309
-2.2°F 30752 3.773 28.4°F 14452 2.955 59.0°F 7305 2.111 96.8°F 3428 1.277
-0.4°F 29350 3.729 30.2°F 13857 2.904 60.8°F 7032 2.064 100.4°F 3204 1.213

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 Samsung 'Refrigerator' Diagnostic Code Quick Guide

Error Items LED TROUBLE TESTING

I/M-SENSOR (R on Ice Maker Sensor Error- open or short-circuit, connector failure. The voltage at MAIN PCB
Twin I/M units) Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V

Refrigerator Room Sensor Error- open or short-circuit, connector The voltage at MAIN PCB
R-SENSOR
failure. Cause is also a temperature reading > 122°or < -58 ° F. Sensor between 4.5V~1.0V
DEFROST SENSOR Ref. Defrost Sensor Error- open or short-circuit, connector failure. The voltage at MAIN PCB
OF R ROOM Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V
This error indicates the Refrigerator Evap Fan is not spinning at the Fan voltage at MAIN PCB
R-FAN ERROR
correct RPM or the fan feedback line is open. shall be between 7V~12V
I/M FUNCTION This error indicates the Ice tray has not returned to level after an ice
Replace I/M
ERROR(R on Twin I/M) harvest. The error is displayed after three failed attempts.
Refrigerator Room defrost heater- open or short-circuit, connector Disconnect defrost connector
R-DEFROSTING
failure, or defective temperature fuse/bi-metal. Defrost on over 80 from PCB, check resistance
ERROR
minutes
PANTRY-DAMPER- Sensor system in Pantry Room errors Disconnect heater connector
HEATER ERROR from PCB, check resistance

PANTRY-SENSOR CR Room Sensor Error- This can be an open or short-circuit, contact The voltage of MAIN PCB
ERROR failure. Cause is also a temperature reading > 122°or < -58 ° F. Sensor between 4.5V~1.0V
Disconnect heater connector
WATER HEATER Error is displayed when the water reservoir tank heater is open or
from PCB, check resistance
ERROR shorted

Ambient Temp. Sensor Error- open or short-circuit, connector failure. The voltage at MAIN PCB
EXT-SENSOR
Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V

Freezer Compartment Sensor Error- open or short-circuit, connector The voltage at MAIN PCB
F-SENSOR
failure. Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V

Freezer Room Defrost Sensor Error- open or short-circuit, connector The voltage at MAIN PCB
F-DEF-SENSOR
failure. Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V
This error indicates the Freezer Evap. Fan is not spinning at the Fan voltage at MAIN PCB
F-FAN ERROR
correct RPM or the fan feedback line is open. shall be between 7V~12V
This error indicates the Condenser Fan is not spinning at the correct Fan voltage at MAIN PCB
C-FAN ERROR
RPM or the fan feedback line is open. shall be between 7V~12V
FRENCH DOOR ICE Ice Room Sensor Error- open or short-circuit, connector failure. The voltage at MAIN PCB
ROOM SENSOR Cause is also a temperature reading > 122°or < -58 ° F Sensor between 4.5V~1.0V
F-DEFROSTING Freezer defrosting heater- open or short-circuit, connector failure, or Disconnect defrost connector
ERROR defective temperature fuse/bi-metal. Defrost on for over 80 minutes from PCB, check resistance
FRENCH DOOR ICE This error indicates the Ice Room Compartment Evap. Fan is not Fan voltage at MAIN PCB
ROOM FAN ERROR spinning at the correct RPM or the fan feedback line is open. shall be between 7V~12V
Uart ERROR This error is not applicable, if the error is detected during diagnostic
No Repair Necessary
COMMUNICATION testing please ignore it.
L↔M ERROR
Communication error within the Main PCB Replace main PCB
COMMUNICATION
Check wiring in door &
P↔M ERROR
Communication between the Main PCB and Keypad cabinet, Panel PCB, Main
COMMUNICATION
PCB

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 Model : RF267AB, RF267AC
nominal voltages listed
CN72 120vac CN71 120vac CN70 120vac

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1-(CN70-1)Ice Maker Motor (Brn-Red) 1-(CN70-1) R Lamps (Blu-Red) 1 Common Line L (Red)
3-(CN70-1)Ice Maker Heater (Wht-Red) 3-(CN70-1) F Lamp (Prp-Red) 3-(CN71-5) Disp Heater (Blk-Gry)
5 Common N (Gry) 5-(CN71-5) French Heater (Yel-Gry)
7-(CN70-1) Comp (S/Blu-Red) 7-(CN71-9) R Defrost (Wht-Org)
CN73 A/C Load 120vac
9 Heater Common (Org) 9-(CN71-9) F Defrost (Brn-Org)
1-(CN70-1) Cube Solenoid (Yel-Red)
3-(CN70-1) Auger Motor (Pnk-Red)
5-(CN70-1) Dispenser Valve (W/Blk-Red) CN91 Pantry Room Damper
7-(CN70-1) Ice Maker Valve (Prp-Red) 1-2 Damper Heater (Blk-Brn) 12vdc
9-(CN70-1) Ice Cover Route (Brn-Red) 3-4 Damper Motor (Wht-Blu)
5-6 Damper Motor (Yel-Red)
CN10 Low Volt Pwr
1-3 5VDC (Red-Blk)
CN90 Ice Maker
5-3 12 VDC (Yel-Blk)
4-8 Eject Sensor (Wht-S/Blu) 2.3~3.3vdc
5-8 Test Sw (Gry-S/Blu) 5vdc
CN78 6 Full Sw (Blu)
4-5 Water Tank Htr (Brn-Blk) 12vdc 7 Horiz Sw (Prp)
6,7,8 Pantry Disp 8 VDC Ground (S/Blu)
9-11 (Blu-Wht) 12vdc
10-11 Sw input (Prp-Wht) 5vdc
CN75 F, R, C Fans
2-1 F Fan (Yel-Gry) 7~11vdc
CN50 Display
3-1 R Fan (Org-Gry) 7~11vdc
4-6 (Org-Pnk) 13vdc
4-1 C Fan (S/Blu-Gry) 7~11vdc
5-6 (Yel-Pnk) 5vdc
5 F Fan FG (Blk)
8-6 Ice/Water Sw (Blu-Pnk)
6 R Fan FG(Brn)
9-6 Ice Rte Sw 1(Prp-Pnk)
7 C Fan FG(Red)
10-6 Ice Rte Sw 2 (Wht-Pnk)
CN30 Sensors & Switches CN76 Ice Room
1-5 Freezer Dr Sw (Blk-Gry) 1-(CN75-1) Ice Room Fan (Blk-Gry) 7~11vdc
2-(CN50-7) R Door Sw (Prp-Gry) 2 Ice Fan FG (Brn)
3-(CN75-1) F Sensor (Red-Gry) 3.5~4.2vdc
4-(CN75-1) F Def Sensor (Org-Gry) 2.3~4.2vdc CN32 Sensor
6-(CN75-1) R Sensor (Wht-Gry) 2.4~2.8vdc 1-4 Ambient Sensor (Yel-Yel) 1.2~2 vdc
7-(CN75-1) R Def Sensor (S/Blu-Gry) 2~4.2vdc 2-(CN75-1) 5VDC to I/M (Red-Gry)
8-9 Pantry Sensor (W/Blk- Gry) 2.6~2.8vdc 3-(CN75-1) Ice Room Sensor (Org-Gry) 3~3.8vdc
7. WIRING DIAGRAM

7-1) Model : RF267AB

RF267AB**/XAA
RF267AC**/XAA

DISPENSER
LED LAMP

PBA PANEL-PANTRY

ICE MAKER KIT(MOLD)

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