THENI KAMMAVAR SANGAM COLLEGE OF TECHNOLOGY
KODUVILARPATTI, THENI – 625 534
DEPARTMENT OF MECHANICAL ENGINEERING
MODEL TEST
Branch/Year/Sem/Sec : Mech/IV/VII/B Date : 10.10.2019
Subject Code/Name : GE6757 / TOTAL QUALITY MANAGEMENT
Time : 3.00 Hrs Max. Marks : 100
Answer All Questions
PART – A (10×2=20)
1. Define cost of Poor Quality?
2. Define KAIZEN?
3. What is KAIRYO?
4. Define TQM Principles?
5. List down TQM Principles in Major Areas of organization?
6. Define Quality circle?
7. List down 7 Traditional QC Tools?
8. List down 7 New Management QC Tools?
9. Define QMS?
10. Define EMS?
PART – B (5X13=65)
11. (a) Various types of needs as per maslow’s theory of needs? (13)
(OR)
(b) Method of implementing maslow’s theory of need?/ (13)
Implications of maslow’s theory of need?
12. (a) Briefly explain Herzberg two factor theory of motivation? (!3)
(OR)
(b) Briefly explain various types of Benchmarking? (13)
13. (a) Briefly explain about method of constructing House of Quality (13)
or QFD?
(OR)
(b) Briefly explain about the elements of House of Quality or QFD? (13)
14. (a) Explain about various types of Taguchi Quality loss function? (13)
(OR)
(b) Briefly explain about improvement needs or implementation of (13)
TPM?
15. (a) Briefly explain the Implementation of Quality system or steps to (13)
Registration for ISO 9000?
(OR)
(b) (i) Briefly explain types of Audits with it’s stages? (8)
(ii) Simply explain the content and Documentation required for QS (5)
9000 Programme?
PART – C (1X15= 15)
16. (a) Briefly explain the Elements or Clauses or Requirements of ISO (15)
9000:2010 Quality system Requirements?
(OR)
(b) Briefly explain the Elements or Clauses or Requirements of ISO (15)
14001:1996 Quality system Requirements?
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