Bafana (04/06/2024, 08:16:27): Hi, I’m Bafana, your customer care agent, thanks for
chatting with us at Showmax. To let you write in any language you want and answer
your query faster, I will be supported by an automated translation tool, but, trust
me, you won’t know it’s there! So, how can I help you today?
null (04/06/2024, 08:16:29): Hey
Bafana (04/06/2024, 08:16:41): Good morning
null (04/06/2024, 08:17:35): Good morning,Just created Acct with yiu guys now and I
already make the payment but I find out that the gmail I put was wrong email,pls
how do I change the mail back to my own
Bafana (04/06/2024, 08:17:59): Ok what is your wrong email address
Bafana (04/06/2024, 08:19:00): I mean provide me with the wrong email address
null (04/06/2024, 08:19:00): Instead of me to use [email protected] I
mistakenly use [email protected]
Bafana (04/06/2024, 08:19:40): Ok so now you want to use
[email protected]
null (04/06/2024, 08:19:53): Yes ma
Bafana (04/06/2024, 08:20:07): Please give me a moment
null (04/06/2024, 08:20:16): Okay
Bafana (04/06/2024, 08:22:23): Your email address s updated to
[email protected], please reset your password and let me know if you
are winning
Bafana (04/06/2024, 08:22:34): Visit preview.showmax.com on your web browser then
follow the below steps to reset your password.
⦁ Select Sign In on the top menu of the Showmax website.
⦁ Enter the Showmax registered email address in the text box.
⦁ Select "I don’t know my password."
⦁ The email address associated with your Showmax account will be displayed.
⦁ Select continue if the email address is correct.
⦁ Instructions on resetting your password will then be emailed to you.
null (04/06/2024, 08:24:43): Okay on it ma
Bafana (04/06/2024, 08:25:08): Ok thanks, please keep me updated
Bafana (04/06/2024, 08:29:00): Are you still with me
null (04/06/2024, 08:30:51): Yes but it not showing me where I should press forget
passcode ma
Bafana (04/06/2024, 08:31:14): Yes click forgot password
Bafana (04/06/2024, 08:31:41): Please send me a screenshot of how it shows
null (04/06/2024, 08:33:23): Okay hold ma
Bafana (04/06/2024, 08:34:14): Ok cool
null (04/06/2024, 08:35:36): It says I should wait fr few minutes
Bafana (04/06/2024, 08:36:28): Ok please check you spam or inbox on your email, but
if its not there , just give it a few mi nutes
null (04/06/2024, 08:37:00): Okay ma
Bafana (04/06/2024, 08:38:47): Please do not forget to keep me updated
null (04/06/2024, 08:41:40): Ma are you sure the gmail you just input is
[email protected] because it different
null (04/06/2024, 08:42:51): Pls can you help me re confirm my gmail
Bafana (04/06/2024, 08:42:54):
[email protected]null (04/06/2024, 08:43:33): The gmail is not
[email protected]null (04/06/2024, 08:43:54): the gmail is
[email protected]null (04/06/2024, 08:44:48): It my phone autocorrect that’s is typing something
else ma
Bafana (04/06/2024, 08:45:28): Ok please reset your password again, but us this
email address
[email protected]null (04/06/2024, 08:45:41): Okay ma
Bafana (04/06/2024, 08:54:28): Are you still with me
null (04/06/2024, 08:54:33): Yes ma
null (04/06/2024, 08:54:37): On it
Bafana (04/06/2024, 08:54:41): Ok
null (04/06/2024, 08:57:48): I input my new password but he keep showing rolling
nothing else
