TOEIC test : the reading section

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension
questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part.
You are encouraged to answer as many questions as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each
sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your
answer sheet.

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TOEIC Reading test. Part 5

101. Customer reviews indicate that many modern mobile 104. Among ------- recognized at the company awards
devices are often unnecessarily ------- . ceremony were senior business analyst Natalie Obi and
(A) complication sales associate Peter Comeau.
(B) complicates (A) who
(C) complicate (B) whose
(D) complicated (C) they
(D) those
102. Jamal Nawzad has received top performance reviews
------- he joined the sales department two years ago. 105. All clothing sold in Develyn’s Boutique is made from
(A) despite natural materials and contains no--------dyes.
(B) except (A) immediate
(C) since (B) synthetic
(D) during (C) reasonable
(D) assumed
103. Gyeon Corporation’s continuing education policy states
that ------- learning new skills enhances creativity and focus. 106. Riverdale Estates is a luxury condominium community
(A) regular that offers an outstanding ------- of life.
(B) regularity (A) position
(C) regulate (B) trade
(D) regularly (C) quality
(D) faculty

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TOEIC Reading test. Part 5

107. You should become thoroughly ------- with your computer 110. Call-Tech Plus offers ------- cellphone service at low
and all of its software programs before you take an on-line monthly rates.
class. (A) reliable
(A) familiarization (B) reliability
(B) familiarize (C) reliably
(C) familiarity (D) reliableness
(D) familiar
111. The car’s trunk is ------- enough to hold luggage for four
108. The shipment of TK-421 laptops arrived in stores earlier passengers.
------- expected. (A) included
(A) on (B) overall
(B) from (C) insufficient
(C) than (D) spacious
(D) since
112. The Eagle Room, our largest and most elegant
109. Most warranties on electronic items do not ------- banquet facility, allows groups of up to 200 people to enjoy
damage caused by improper use of the device. meals in ------- .
(A) cover (A) comfort
(B) decide (B) comforts
(C) shade (C) comforted
(D) reform (D) comfortably

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TOEIC Reading test. Part 5

113. Telecommuting provides a lot of benefits for---------the 116. ------- demonstrating an impressive work ethic, Ms.
company and the employee. Hyun often takes on extra projects in addition to her regular
(A) every workload.
(B) both (A) Consistently
(C) either (B) Consistency
(D) also (C) Consisted
(D) Consistent
114. Our summer interns performed all their tasks -------
even though they received only brief training. 117. Visitors should reserve opera tickets well in advance
(A) capable ------- they hope to see a performance while in Westgard
(B) capably City.
(C) capability (A) and
(D) more capability (B) or
(C) if
115. Hanby Developers specializes in the construction of (D) until
modest yet comfortable townhomes that even first-time
homebuyers can ------- . 118. No firm can ------- to rely forever only on the strength of
(A) afford its name to sell products.
(B) yield (A) require
(C) require (B) afford
(D) attempt (C) suppose
(D) depend

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TOEIC Reading test. Part 5

119. Because Legolos Company recognizes the importance 122. Under the direction of James Pak, the orchestra has
of protecting customer information, it has made data privacy a become one of the most highly ------- performing arts groups
high ------- . in the region.
(A) conformity (A) intended
(B) liability (B) overcome
(C) priority (C) regarded
(D) seniority (D) impressed

120. The sales invoice contains all the terms and conditions 123. Our e-mail system is ------- known as Fast Track, even
------- by the buyer and seller. though its official name is Fast Mail Delivery and Tracking
(A) agreeing upon system.
(B) agreement (A) mutually
(C) agree (B) relatively
(D) agreed to (C) abruptly
(D) commonly
121. In her latest article in Earthbound Science Journal,
ecologist Mei Ling offers a ------- review of Paul Winthrop's 124. The strategic planning committee's recommendation
research on drought resistance. was that more emphasis should be put ------- research and
(A) critic development in the coming year.
(B) critical (A) against
(C) criticize (B) during
(D) critically (C) for
(D) on

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TOEIC Reading test. Part 5

125. Since employees often have to meet with clients with no 128. The impressive floral display at the building entrance is
prior notice, Park Interior Design enforces dress code--------at ------- made up of blue flowers, with a few red ones artfully
all times. placed throughout.
(A) compliant (A) enough
(B) compliance (B) exclusively
(C) compliantly (C) primarily
(D) complies (D) everywhere

126. The Global Marketing Manager is required to travel 129. The new restaurant on Park Avenue has---------much
extensively and so must be ------- to unfamiliar situations. excitement because of the international reputation of its
(A) opposed executive chef.
(B) versatile (A) marketed
(C) relative (B) equipped
(D) adaptable (C) generated
(D) received
127. The effective use of landscaping makes the difference
between having a real garden and ------- a collection of plants. 130. By the time Clear Blaze Technology's word processing
(A) simple program goes on the market, software engineers---------its
(B) simpler remaining flaws.
(C) simplest (A) will have corrected
(D) simply (B) had been correcting
(C) are correcting
(D) will correct

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PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer
choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

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TOEIC Reading test. Part 6
Questions 131-134 refer to the following e-mail.
To: Project Leads
From: James Pek
Subject: Training Courses

To all Pek Designs project leaders:

In the coming weeks, we will be organizing several training sessions for--------employees. At Pek Designs, we believe that with the proper help and support from our senior
131.
project leaders, less experienced staff can quickly ------- a deep understanding of the design process--------, they can improve their ability to communicate effectively
132. 133.
across divisions. When employees at all experience levels interact, every employee’s competency level rises and the business overall benefits. For that reason, we
are urging experienced project leaders to attend each one of the interactive seminars that will be held throughout the coming month. -- .
134.
Thank you for your support.

James Pek
Pek Designs

131. (A) interest 133. (A) After all

(B) interests (B) For
(C) interested (C) Even so
(D) interesting (D) At the same time
132. (A) develop 134. (A) Let me explain our plans for on-site staff training.
(B) raise (B) We hope that you will strongly consider joining us.
(C) open (C) Today’s training session will be postponed until Monday.
(D) complete (D) This is the first in a series of such lectures.

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 TOEIC Reading test. Part 6
Questions 135-138 refer to the following classified advertisement.

Are you ready to earn some extra cash over the holidays?

Paradise Clothing Store wants part-time store clerks needed to help out during our busy holiday shopping season. The positions are perfect for students, parents or
anyone else who desires ------- in their work schedule. Come and apply today. We offer paid training, a competitive pay ------- , and generous employee discounts. But
135. 136.
that's not all. We offer many more benefits--------these, including free uniforms, sales bonuses, and regular pay increases.
137.
To find out more about the positions,------- .
138.

135. (A) flexible 137. (A) besides

(B) flexibly (B) except
(C) flexibility (C) until
(D) more flexible (D) between
136. (A) weight 138. (A) download our 2018 Fashion catalogue.
(B) value (B) call the support number of our electronic store.
(C) degree (C) visit our employment Web site at www.paradise.com.
(D) rate (D) ask your friend who was fired last month.

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TOEIC Reading test. Part 6
Questions 139-142 refer to the following e-mail.

From: Brenda Cosworth (bcos.mail.com)

To: Ned’s Home Supply (homes.mail.com)
Subject: Thank you
Date: March 12

To whom it may concern,

On March 7, I had the chance--------Ned’s Home Supply for the first time, and I asked for assistance in choosing wallpaper for a living room. I am writing this e-mail to let
139.
you know how ------- I was with the service I received. Your sales associate, Jenny Lee, showed me several types of wallpaper and also gave me-------advice for
140. 141.
decorating my home. These days, it’s rare to encounter such great customer service, so I feel it should be recognized.------- .
142.
Sincerely,
Brenda Cosworth

139. (A) visit 141. (A) disposable

(B) to visit (B) winnable
(C) to be visited (C) valuable
(D) have visited (D) avoidable
140. (A) pleasing 142. (A) Thank you again for your attentive help.
(B) pleasingly (B) Thank you for understanding and refunding payment for the goods.
(C) pleased (C) Waiting for your help in choosing wallpaper.
(D) please (D) Sorry for lost time.

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 TOEIC Reading test. Part 6
Questions 143-146 refer to the following article.

Nahan-Messer Launches a New Division

January 11

Nahan-Messer Publishing announced today the launch of a division dedicated to science fiction. The division, Lightspeed Press,------- . It will be led by Clara Bryce,
143.
longtime fiction--------at Nahan-Messer.
144.
The publisher's roster of science fiction authors has grown large enough in recent years to merit its own division, according to Bryce. “Increasingly, readers are seeking a
sense of wonder, conveyed so well by science fiction," said Bryce. “Lightspeed was created to address this--------“.
145.
All of Nahan-Messer's established science fiction authors have been moved to the new division---------, Lightspeed has acquired several first-time novelists. Its first
146.
release, A Giant of Industry by Lily Riddle, will be published on March 15.

143. (A) is responsible for overseeing the shooting and assembly of a 145. (A) question
film. (B) award
(B) will be closed soon due to lack of funding. (C) invitation
(C) will write a new sequel to “The Game of Thrones”. (D) demand
(D) will publish twenty original titles this year.
146. (A) In addition
144. (A) editing (B) For example
(B) editor (C) On the contrary
(C) edits (D) On the whole
(D) editorial

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PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and
instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question
and mark the letter (A), (B), (C), or (D) on your answer sheet.

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TOEIC Reading test. Part 7
Questions 147-148 refer to the following advertisement.

147. What is suggested about the car?

(A) It was recently repaired.
Used Car For Sale. Six-year-old Carlisle Custom. Only one owner. Low mileage. Carmore
(B) It has had usedthan to commute
one owner. short distance
(C) It is very fuel efficient.
(D) It has been on sale for six months.

148.According to the advertisement, why is Mr.

Trumpet selling his car?
(A) He cannot repair the car’s temperature
control.
(B) He finds it difficult to maintain.
(C) He would like to have a newer model.
(D) He is leaving for another country.

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TOEIC Reading test. Part 7
Questions 149-151 refer to the following article.

149. What is suggested about Mr. Benavidez?

On Monday, Salinas Products, a large food (A) He has hired Salinas Products to
distributor based in Mexico City, announced distribute his products.
(B) He has agreed to sell his business to
its plans to acquire the Pablo’s restaurant Salinas Products.
chain. Pablo Benavidez, the chain’s owner, (C) He has recently been employee of a school.
had been considering holding an auction for (D) He has been chosen to be the
ownership of the chain. He ultimately made new president of Salinas Products.
the decision to sell to Salinas without seeking
150.According to the article, where is Mr.
other offers. According to inside sources, Benavidez from?
Salinas has agreed to keep the restaurant’s (A) Cancún
name as part of the deal. Mr. Benavidez (B) Veracruz
started the business 40 years ago right after (C) Mexico City
(D) Puerto Vallarta
finishing school. He opened a small food
stand in his hometown of Cancún. Following 151. What is indicated about the Pablo’s restaurant
that, he opened restaurants in Puerto Vallarta chain?
and Veracruz, and there are now over 50 (A) It was recently sold in an auction.
(B) It will soon change its name.
Pablo’s restaurants nationwide.
(C) It was founded 40 years ago.
(D) It operates in several countries.

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TOEIC Reading test. Part 7
Questions 152-153 refer to the following text message chain.

152. What is suggested about Mr. Mesie?

(A) He has been to Madrid more than once.
(B) He currently works in Rome.
(C) He is on a business trip.
Leo Mesie (D) He works for Fly Emirates.
11:59 My first flight was delayed, so I missed my connection in
Leo Mesie
Rome. So now. I’m going to be on a flight arriving in Madrid at
153. At 12:15, what does Mr. Ronnie mean when
12:00
he writes, “Sure thing”?
18:00.
Kristy Ronnie
OK. Same airline? (A) He has confirmed the arrival time of a flight.
12:05 (B) He is certain he will be able to find a parking
Leo Mesie It's still Fly Emirates. It will be later in the day but still in time
12:06
for our client meeting. place.
Kristy Ronnie
(C) He agrees to wait at the door near the
I’ll confirm the arrival time. Do you have any checked bags?
12:06 customs area.
Leo Mesie (D) He knows Mr. Mesie must pass
12:10 I do. Would you mind meeting me at the door after I go
through through customs.
customs?

Sure thing. Parking spots can be hard to find, but now I’ll Kristy Ronnie
have extra time to drive around and look. 12:15
Leo Mesie
12:16 Yes, sorry about that. See you then!

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TOEIC Reading test. Part 7
Questions 154-156 refer to the following sign.

Tower Park (East Gate)

154. What is NOT indicated about Tower Part?
(A) It has an outdoor theater.
This is the East Gate entrance of Tower Park – [1] – , a historic (B) It is in the downtown area.
pleasure ground situated in the southern part of the city. The park is (C) It has several picnic areas.
linked to the Harbor Island Recreation area by the Taylor Bridge on (D) It contains the city's highest hill.

its far west side. Along the park's ridges you will find several round 155. What is mentioned about the part's East Gate?
hills, including Grayson Hill (100 meters), which offers fine panoramic (A) It remains open later than the part's
views of the city. Though not especially tall, it towers above every other gates.
(B) It is currently being renovated
other hill in the city. The Sawyer, Hamlin, and Pulaski picnic areas – (C) It is short walk from a stadium.
[2] – let visitors relax in harmony with nature. Live plays are (D) It is connected to a bridge.
performed both at the park's Milton Theater and open-air Youth
Theater. Just a few steps – [3] – from this entrance, you'll find the 156. In which of the positions marked [1], [2],
[3], and [4] does the following phrase best
Kendall Stadium. As part of a program of improvements to Tower City, belong?
the gate's appearance was recently upgraded by park volunteers. We
hope you – [4] – enjoy this fine pleasure ground. “, as well as three others, ”
(A) [1]
(B) [2]
Park hours (main gate access): (C) [3]
Monday - Saturday 7 A.M. to 9 P.M. (East Gate closes at 8 P.M.) (D) [4]
Sunday 7 A.M. to 7 P.M. (East Gate closes at 6 P.M.)

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TOEIC Reading test. Part 7
Questions 157-159 refer to the following e-mail. 157. What is one purpose of the e-mail?
(A) To confirm an appointment
(B) To apologize for shipping damage
From: (C) To request an extension on a deadline
Arturo Santos (SantosFreightlncdmll.com), Anne <[email protected]>
To: (D) To describe the contents of a shipment
Ted Munson ([email protected])
Subject : 158. What can be inferred about Mr. Munson?
Your shipping
Date: (A) He is shipping items from Chicago.
November 30 (B) He is shipping some easily broken items.
(C) He used to work for a moving company.
Dear Mr. Munson,
(D) He operates a kitchen supply company.

I just wanted to follow up on our phone conversation from the 27th, and confirm that I will come to 159. When most likely will Mr. Santos's moving crew
your residence on Saturday, December 12th with shipping boxes and packing materials. Depending visit Mr. Munson?
on traffic, I expect to arrive at your home at 11 in the morning. (A) On November 30
(B) On December 12
To label your boxes, you will need to do the following:
(C) On January 15
Mark all boxes dearly and label them as ‘one of a total’. So, for example, the first of 29 boxes (D) On January 29
would be 1/29, the second would be 2/29, and so on. You should also mark the destination city
and country on top of each box. In your case, you would write ‘Chicago, USA.‘ You will also want
to write ‘Fragile' and ‘Top load’ on the boxes in which you pack your ceramics and other delicate
kitchenware. Remember that no loose or unpacked items can be accepted by the receiving
warehouse in Chicago.

As we discussed earlier, my crew of movers will meet you at your home at 10 A.M. on January 15 th
to pickup your items. The delivery time to the warehouse is normally 4 days. Please do feel free to
contact me with any further questions you might have.

Regards,
Arturo Santos

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TOEIC Reading test. Part 7
Questions 160-161 refer to the following classified advertisement.

160. What is indicated about the Mosley Building?

(A) It has several elevators.
(B) It has a large indoor parking lot.
FOR RENT - 900 square meters of rarely-available commercial (C) It is in a heavily traveled location.
space on the first floor of the Mosley Building - a landmark high-rise (D) It opened to the public six months ago.
with a nearly 100-year history; an open floor plan and large
windows make this space ideal for a restaurant or cafe. 161. What is NOT mentioned about the space
for rent?
GREAT LOCATION -The main entrance to the space is on a very busy (A) It is on the building's first floor.
part of Wilson Avenue, which has lots of vehicle and foot traffic. (B) It can be accessed from Wilson Avenue.
There are numerous public parking areas nearby, and the (C) It has undergone improvements recently.
convention center is only a 5-minute walk away. (D) It is located near a central railway station.
TRANSPORTATION - Close to the 141, 146, and 7X express buses as
well as the Downtown Tourist Loop boarding point.

INCLUDED - Many recent upgrades, including expanded lobby and

enhanced public spaces; available high-speed Internet connections;
36-month lease includes reduced rent for the first 6 months; for
more information, call Dee Realty at (808) 555-0930.

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TOEIC Reading test. Part 7
162. What is indicated about advertising space
Questions 162-165 refer to the following information. on
the Mooringtown Library notice board?
(A) It is available at no charge.
Notice Board Space Available to Community Groups (B) It can be used for any length of time.
(C) It is open to all area businesses.
Mooringtown Library is pleased to invite local community groups to use the free advertising (D) It is intended mainly for sporting events.
space on its new notice board, located outside the front entrance of the library. Space on the
board is available for up to four weeks at a time. 163. What is NOT a stated requirement for a
notice to be placed on the board?
Notices must be approved in advance at the library’s front desk and must meet the following (A) It must meet certain size requirements.
requirements. All content must be suitable for public display. The notice must be written or (B) It must be marked with posting dates.
printed on standard-quality paper with dimensions of either 8.5 in x 11 in or 5.5 in x 8.5 in. The (C) It must be reviewed beforehand.
desired start and end date for display should be written in the front bottom right corner. — [1] (D) It must be signed by a librarian.
—. Any notices that do not meet these requirements will not be considered and will be
discarded.— [2] —. 164. What should an advertiser bring to the
library when making a submission?
— [3] —. Submissions are now being accepted at the Mooringtown Library front desk. Please (A) An outline of proposed content
have the actual notice, in the format in which you would like it to appear, with you when you (B) A final version of the notice
arrive. Within one business day, you will receive a call confirming that your notice has been (C) A completed submission form
added to the board.— [4] —. (D) A letter from an organization

Mooringtown Library 165. In which of the positions marked [1], [2],

www.mooringtownlib.co.au [3], and [4] does the following sentence best
belong?

“The name and telephone number of the

person posting the notice must be clearly
marked on the back.”
(A) [1] (B) [2] (C) [3] (D) [4]

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TOEIC Reading test. Part 7
166. What type of business is Marlowe's?
Questions 166-167 refer to the following survey.
(A) A cleaning service
(B) A sports equipment distributor
Thank you for shopping at Marlowe’s! Please fill out this questionnaire(C)
in Aorder
women's clothing
to help usstore
better understand cus
(D) A restaurant supply store

167. How much does Mr. Patel usually spend at

1. How often do you visit Marlowe's? Marlowe’s?
(A) Less than $20
Daily Weekly Monthly (B) Between $40 and $60
(C) Between $60 and $80
2. How much do you spend on an average visit? (D) More than $100
Under $20$20-$40 $40-$60
$60-$80 $80-$100 Over $100

3. What kinds of products did you purchase today?

Uniforms for chefs and waiters Cookware (pots, pans)
Tableware (glasses, plates, cutlery)
Professional cleaning supplies

Name (optional) Sanjiv Patel

Business (optional) India Palace

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TOEIC Reading test. Part 7
Questions 168-170 refer to the following memo. 168. What are employees being asked to do?
(A) Order paper using a different method
(B) Transfer personal belongings to a new location

MEM (C) Submit employee information online

(D) Ask the accounting department for a new work

O schedule

169. When will the policy change take effect?

(A) On December 15
To: All Hourly Employees
From: Marisa Gomez, (B) On January 2
President Date: December (C) On January 15
15 (D) On February 1
Re: Payroll Processing
170.Select the best answer to complete the text at
the position marked [1]
The accounting department will begin transferring employee (A) To sign up, please call him at ext 478
information into the new online timekeeping system on or around
(B) Download a payroll processing service
January 2. The system will be operational beginning on February
1. Starting on that date, all employees must enter their work (C) Files must be sent by e-mail to a supervisor
hours into the online system daily. January 31 is the last date on (D) Stop by to see us today!
which the accounting department will accept the old paper
timesheets.

Christopher Van Pelt will be leading a tutorial on the new system

on January 15.

[1].

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TOEIC Reading test. Part 7
Questions 171-173 refer to the following notice. 171. What is suggested about the check-in process?
(A) It is more complicated than it used to be.
Passenger Check-in (B) It can vary widely in duration.
Air Albion asks that you allow yourself ample time to board your flight. Passenger (C) It comes after a security screening.
check-in and security screening are subject to unexpected and sometimes lengthy (D) It can be expedited for an additional fee.
delays. Please arrive at the airport at least one hour before scheduled departure of
172. How far in advance should passengers arrive
flights within the United Kingdom, 90 minutes before departure of flights from the
at the airport if flying to Ireland?
UK to Ireland, and two hours before departure of flights from the UK to (A) 25 minutes
international destinations other than Ireland. (B) One hour
(C) 90 minutes
Valid government-issued photo identification, such as a passport, driving license, or (D) Two hours
national identity card, is required at check-in. The name on the ID must match the
name in which the reservation was made. 173. In paragraph 2, line 2, the word “match”
is closest in meaning to
(A) correspond to
Your reservation is subject to cancellation and/or additional rescheduling fees if you (B) be near
are not checked in and present at the boarding gate at least 10 minutes before (C) join with
scheduled departure of domestic flights and flights between the UK and Ireland, (D) compete with
and at least 25 minutes before scheduled departure of all other international flights.

Domestic flights and flights between the UK and Ireland do not require
confirmation. For all other international flights, confirm your reservation at least 24
hours before departure by phoning 0844-555-0-109 or visiting our Web site at
www.airalbion.co.uk.

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TOEIC Reading test. Part 7
Questions 174-175 refer to the following invitation.

174. For whom is the invitation intended?

The Business Initiative Society (A) Government officials
(B) Expert gardeners
of Greater San Marino (C) New residents
(D) Local businesspeople

invites you to our regularly held Social Hour. 175. How often is the event held?
(A) Once a day
This is an open forum for owners of small (B) Once a week
(C) Once a month
companies to meet and discuss issues affecting (D) Once a year
our area.

San Marino Botanical Gardens

Every Friday evening 6:30-7:30
P.M. Light refreshments will be
served.

Upcoming speakers
April 1: Alfredo Rojas, San Marino Mayor
April 8: Alexis Lin, San Marino Chamber of Commerce

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TOEIC Reading test. Part 7 176. According to the advertisement, why should
Questions 176-180 refer to the following advertisement and e-mail. customers visit the Business Audio Pro Web site?
(A) To hear voice samples
http://www.businessaudiopro.com (B) To add a new phone number
(C) To submit a credit card payment
Business Audio Pro (D) To request recording equipment

177. What is suggested about Business Audio Pro?

Enhance Your Company’s Image with a (A) It fills orders once a week.
Professionally Recorded Telephone Greeting (B) It advertises in the newspaper.
(C) It specializes in data-processing services.
A professional, personalized voicemail message creates an excellent first impression. Business (D) It has recently expanded its business.
Audio Pro meets your specifications to record a customized telephone greeting within three
business days! 178. Who most likely is Ms. Annesly?
(A) An actor
Services We Offer: (B) A script writer
1. Professional Voice Talent for Voicemail Messages - We have numerous male and (C) A sales associate
female voice actors with a wide range of tones, accents, and dialects. Visit (D) A business owner
businessaudiopro.com to hear examples of what each actor sounds like and choose the one
179. What service does Ms. Annesly NOT request
that best suits your needs.
from Business Audio Pro?
2. On-Hold Messages - We also create professional on-hold messages with pleasant music to (A) Professional voice talent
enhance your customers' experience. (B) On-hold messages
3. Customized Script Writing - Our experienced script writers can help you craft (C) Customized script writing
a personalized message that distinguishes you and your business. (D) Multilingual voice production
4. Multilingual Voice Production - For those with a multilingual customer base, we offer
services in a wide range of languages. 180. What will Ms. Annesly most likely do within 24
hours?
Send us an e-mail ([email protected]) with your contact information and your (A) Meet with an actor
specific needs. A representative will call you within 24 hours to discuss your project and (B) Visit a recording studio
provide a price estimate. (C) Write a script
(D) Speak with a representative

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TOEIC Reading test. Part 7 176. According to the advertisement, why should
Questions 176-180 refer to the following advertisement and e-mail. customers visit the Business Audio Pro Web site?
(A) To hear voice samples
(B) To add a new phone number
(C) To submit a credit card payment
To: (D) To request recording equipment

From: 177. What is suggested about Business Audio Pro?

(A) It fills orders once a week.
Date: June 25
(B) It advertises in the newspaper.
Request (C) It specializes in data-processing services.
Subject:
(D) It has recently expanded its business.

178. Who most likely is Ms. Annesly?

I found your notice in the newspaper and wish to use your services for my (A) An actor
data-processing and transcription business. I am looking specifically for a (B) A script writer
professionally recorded voicemail greeting intended for my clients, and I (C) A sales associate
wonder if you would be available to write and record this for me, and how (D) A business owner
soon. Since I work with English- and Spanish-speaking clients, I would like
the message to be recorded in both languages. Please reach out to me at 179. What service does Ms. Annesly NOT request
my mobile phone between the hours of 10:00 A.M. and 5:00 P.M. I hope to from Business Audio Pro?
hear from you soon. (A) Professional voice talent
(B) On-hold messages
Thank you, (C) Customized script writing
(D) Multilingual voice production
Jody Annesly
180. What will Ms. Annesly most likely do within 24
Annesly Data
hours?
512-555-6879 (mobile) (A) Meet with an actor
342 Maymill Road, Fort Worth, TX 70609 (B) Visit a recording studio
(C) Write a script
(D) Speak with a representative

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 TOEIC Reading test. Part 7 181. Why most likely did Mr. Goebel get a discount?
Questions 181-185 refer to the following invoice and e-mail. (A) He is a repeat customer with Ace Tours.
(B) He is a university student.
TOUR INVOICE (C) He is in a group of five travelers.
Ace Tours Inc. (D) He is more than 65 years old.
Name: Brian Goebel
Tour Name: National Week Short Tour 182. How most likely will Mr. Goebel pay for the tour?
(A) By cash
Item Cost (Euro) Unit Total (Euro)
(B) By bank transfer
Tour cost €1.200 1 €1.200 (C) By credit card
Discount (if applicable) 10% 1 - €120 (D) By money order
Single Room Supplement €40 6 nights €240
183. What amount does Mr. Goebel want deducted
East Air Flight Surcharge €140 €140 from his invoice?
Visa Fee €50 €50 (A) 40 Euros
(B) 80 Euros
Insurance €30 €30
(C) 140 Euros
Stated Payment Method (B) (D) 240 Euros
Total €1.540
184. The word " cover" in paragraph 2, line 3 of the
Discounts available: *15% for groups of 5 or more people traveling together e-mail is closest in meaning to
*10% for returning visitors with Ace Tours Inc. (A) spread
*5% for university students (22 and younger) (B) serve as
*20% for senior citizens (65 and older) (C) compensate for
**For travelers wanting their own hotel room, we offer a single room supplement at cost price of 40 Euro per night (D) substitute
***Visa service is offered at cost price (€50 for US. citizens, €20 for all others) to we cannot give further discounts on this.

PAYMENT METHODS: 185. What can be inferred about Mr. Goebel?

(A) Pay 50% of the tour cost as a deposit one month prior to departure by bank transfer and the other 50% by another (A) He has stayed at the Red Wall Hotel before.
bank transfer before the tour or in cash at our pre-tour meeting. (B) He is not a citizen of the United States.
(B) Pay the full amount of the tour by bank transfer at least one month prior to the tour. (C) He will be late for the pre-tour meeting.
(D) He will travel without insurance.
Our account information can be viewed on Website's “payment” page. Please note that we do not accept credit cards,
money orders or check. When crediting money to our account, please be aware of any transaction fees that may be charged.
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TOEIC Reading test. Part 7 181. Why most likely did Mr. Goebel get a discount?
Questions 181-185 refer to the following invoice and e-mail. (A) He is a repeat customer with Ace Tours.

From: Brian Goebel (B) He is a university student.

(C) He is in a group of five travelers.
To: Ace Tours Inc. (acetour.mll.com) (D) He is more than 65 years old.
Subject: National Week tour
182. How most likely will Mr. Goebel pay for the tour?
Date: September 1 (A) By cash
(B) By bank transfer
Greetings, all (C) By credit card
(D) By money order

I just got my invoice, and I'm looking forward to our tour next month. 183. What amount does Mr. Goebel want deducted
from his invoice?
(A) 40 Euros
I've decided, though, that I don’t really need a whole double hotel room to (B) 80 Euros
myself for this trip. I'm happy to share a room. Please send me an adjusted (C) 140 Euros
(D) 240 Euros
invoice, and I will transfer the fees to you, plus 10 Euros to cover the bank
charges, this week. 184. The word " cover" in paragraph 2, line 3 of the
e-mail is closest in meaning to
(A) spread
Once again, I will be staying at the Red Wall Hotel in Beijing, so I'll have no (B) serve as
trouble walking to your office for the pre-tour meeting. (C) compensate for
(D) substitute

See you in October! 185. What can be inferred about Mr. Goebel?
Regards, (A) He has stayed at the Red Wall Hotel before.
(B) He is not a citizen of the United States.
(C) He will be late for the pre-tour meeting.
Brian (D) He will travel without insurance.

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TOEIC Reading test. Part 7 186. In the advertisement, the word “top” in
Questions 186-190 refer to the following advertisement, online shopping cart, and e-mail. paragraph 1, line 3, is closest in meaning to
(A) maximum
(B) favorite
(C) important
Sparky Paints, Inc (D) upper

187. What are Sparky Paints customers advised to do?

Sparky Paints, Inc., makes it easy to select the right colors for your home. (A) Apply an adhesive to color samples
(B) Visit a store to compare paint colors
Browse through hundreds of colors on our Web site, www.sparkypaints.com. (C) Adjust the color on their computer monitor
Select your top colors, and well send free samples right to your door. Our (D) Order samples of several similar colors
color samples are three times larger than typical samples found in home-
improvement stores and come with self-adhesive backing, allowing you to 188. What is most likely true about order #3397 ?
adhere them to your walls so you can easily see how colors will coordinate in (A) It arrived within two business days.
(B) It included an extra sample.
your home. When you're ready to begin painting, simply select your chosen (C) It was shipped in February.
colors online, and we'll ship the paint of your choice to arrive at your home (D) It contained four gallons of paint.
within 3-5 business days, or within 2 business days for an additional expedited
shipping fee. 189. Which color does Mr. Phan indicate that he likes?
(A) Caspian Blue
(B) Deep Sea Blue
* Actual colors may differ slightly from what appears on your monitor. For (C) Stormy Blue
this reason, we recommend ordering several samples in similar shades. (D) Misty Gray

190. What problem does Mr. Phan mention in his

e-mail?
(A) He received the wrong item.
(B) He was charged the wrong price.
(C) The delivery time was too long.
(D) The instructions were too confusing.

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TOEIC Reading test. Part 7 186. In the advertisement, the word “top” in
Questions 186-190 refer to the following advertisement, online shopping cart, and e-mail. paragraph 1, line 3, is closest in meaning to
(A) maximum
http://www.sparkypaints.com/shoppingcart (B) favorite
(C) important
(D) upper

Sparky Paints, 187. What are Sparky Paints customers advised to do?
Inc (A) Apply an adhesive to color samples
(B) Visit a store to compare paint colors
(C) Adjust the color on their computer monitor
(D) Order samples of several similar colors
Order Summary #3397 Customer: Arun Phan
188. What is most likely true about order #3397 ?
Item Size Quantity Price (A) It arrived within two business days.
Caspian Blue SP 237 n/a 1 $0.00 (B) It included an extra sample.
(C) It was shipped in February.
Deep Sea Blue SP 298 n/a 1 $0.00 (D) It contained four gallons of paint.

Stormy Blue SP 722 n/a 1 $0.00 189. Which color does Mr. Phan indicate that he likes?
(A) Caspian Blue
Misty Gray SP 944 Gallon 2 $50.00 (B) Deep Sea Blue
(C) Stormy Blue
Tax (8 percent) $4.00 (D) Misty Gray
Expedited shipping $18.99
Total $72.99 190. What problem does Mr. Phan mention in his
e-mail?
(A) He received the wrong item.
(B) He was charged the wrong price.
Proceed to Checkout (C) The delivery time was too long.
(D) The instructions were too confusing.

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TOEIC Reading test. Part 7 186. In the advertisement, the word “top” in
Questions 186-190 refer to the following advertisement, online shopping cart, and e-mail. paragraph 1, line 3, is closest in meaning to
(A) maximum
(B) favorite
(C) important
From: Arun Phan <> (D) upper

To: Customer Support <> 187. What are Sparky Paints customers advised to do?
(A) Apply an adhesive to color samples
Date: March 12
(B) Visit a store to compare paint colors
Order #3397 (C) Adjust the color on their computer monitor
Subject:
(D) Order samples of several similar colors

Hello, 188. What is most likely true about order #3397 ?

(A) It arrived within two business days.
Thanks for sending my order #3397 — it arrived this morning. (B) It included an extra sample.
Unfortunately, the paint was not the one I had asked for. I had selected (C) It was shipped in February.
color SP 944 but received SP 945 (Ocean Waves). They appear right next (D) It contained four gallons of paint.
to each other on your Web site, so the two may have been confused at
189. Which color does Mr. Phan indicate that he likes?
your end. Could you send me the correct paint, along with additional
(A) Caspian Blue
samples that are close in color to SP 722? That sample worked well in my (B) Deep Sea Blue
house; the others looked too green on my walls. (C) Stormy Blue
(D) Misty Gray
Thank you,
190. What problem does Mr. Phan mention in his
Arun Phan e-mail?
(A) He received the wrong item.
(B) He was charged the wrong price.
(C) The delivery time was too long.
(D) The instructions were too confusing.

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TOEIC Reading test. Part 7 191. What is NOT indicated about the sales event?
Questions 191-195 refer to the following schedule, e-mail and specifications. (A) It has specific sales goals.
(B) Phone accessories will be on sale.
(C) Food will be served in the afternoon.
TC-110 model cell phone - product demonstration schedule (D) It will take place over two days.

Date: July 19 (Sat.) 192. What can be inferred about Milford Mall?
Shopping Center: Milford Mall, Cotter Avenue and Market Street (A) It is located next to an outdoor market.
Locations: Booth A - East End (in front of Top Electronics) (B) It is extending its hours for the sales event.
Booth B - West End (beside Electronics Plus) (C) It recently got new management
(D) It has more than one electronics store.
09:00 A.M. - 10:00 A.M. Set up booths (Sam Phillips, Frank Kolodziej)
193. When most likely will Ms. Lopez do product
10:00 A.M. - 12:00 P.M. Demonstrations (booth A - Lisa Kim; booth B - Barry Sims)
demonstrations?
12 P.M. - 2:00 P.M. Lunch break (food available at the mall's Central Food (A) From 10 A.M. to 12 P.M.
Court) 2:00 P.M. - 4:00 P.M. Demonstrations (booth A - Don Park; booth B - Amy (B) From 2 P.M. to 4 P.M.
Everett) 4:00 P.M. - 6:00 P.M. Demonstrations (booth A - Mary Sato; booth B - Don (C) From 4 P.M. to 6 P.M.
Park) 6:00 P.M. - 8:00 P.M.Demonstrations (booth A - Amy Everett; booth B - Dale Hill) (D) From 6 P.M. to 8 P.M.
8:00 P.M. - 8:45 P.M. Close down and clean up (1-2 flex staff)
194. What did Ms. Lopez request?
Things to note: Lisa and Don have switched times so that Don may have a straight afternoon shift; (A) A coupon
snacks and beverages will be given out to visitors at both booths from 2 P.M. to 4 P.M.; the mall (B) A brochure
closes at 9 P.M. sharp, so the management wants us to finish our clean-up no later than 8:45. (C) A mobile phone
(D) A Web site address
Remember! Our sales target is $4,000 per booth. Suggest that each shopper buy a cover and extra
195. What is the screen size of the TC-110 cell phone?
batteries to go with their new TC-110 phone. Good luck.
(A) 9,9”
(B) 6”
(C) 2,3”
(D) 1/3”

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TOEIC Reading test. Part 7 191. What is NOT indicated about the sales event?
Questions 191-195 refer to the following schedule, e-mail and specifications. (A) It has specific sales goals.
(B) Phone accessories will be on sale.
(C) Food will be served in the afternoon.
(D) It will take place over two days.
From: Lucy Lopez ([email protected])
192. What can be inferred about Milford Mall?
To: Andy Mullins ([email protected]) (A) It is located next to an outdoor market.
(B) It is extending its hours for the sales event.
Subject: Sales event
(C) It recently got new management
July 15 (D) It has more than one electronics store.
Date:
193. When most likely will Ms. Lopez do product
demonstrations?
Hi Andy,
(A) From 10 A.M. to 12 P.M.
(B) From 2 P.M. to 4 P.M.
I just wanted to let you know that I got approval from Tom Calero, our floor (C) From 4 P.M. to 6
manager, to fill in for Mary Sato on Saturday. Evidently, she has to stay (D) From 6 P.M. to 8 P.M.
home all weekend so that her plumber can come and do some urgent
repairs. Since you organized the sales event, I had one favor to ask. I'm 194. What did Ms. Lopez request?
familiar with the specifications of our TC-110 from our Web site and (A) A coupon
promotions, but I have not handled the phone itself. If it's OK, could I pick (B) A brochure
one up from the R&D department? I’d love to test it before showing it to (C) A mobile phone
shoppers. (D) A Web site address

Thanks in advance for your help with this. 195. What is the screen size of the TC-110 cell phone?
(A) 9,9”
Regards. (B) 6”
(C) 2,3”
(D) 1/3”
Lucy Lopez

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TOEIC Reading test. Part 7 191. What is NOT indicated about the sales event?
Questions 191-195 refer to the following schedule, e-mail and specifications. (A) It has specific sales goals.
(B) Phone accessories will be on sale.
(C) Food will be served in the afternoon.
TC-110 phone specifications: (D) It will take place over two days.

192. What can be inferred about Milford Mall?

Parameter Description (A) It is located next to an outdoor market.
OS Android 9.0 (Pie)
(B) It is extending its hours for the sales event.
(C) It recently got new management
CPU Octa-core
(D) It has more than one electronics store.
Body dimensions 158 x 73 x 9.9 mm
Display size 6.0 inches 193. When most likely will Ms. Lopez do product
demonstrations?
Resolution 1440 x 2880 pixels, 18:9 ratio
(A) From 10 A.M. to 12 P.M.
Main camera 19 MP, f/2.0, 25mm (wide), 1/2.3" (B) From 2 P.M. to 4 P.M.
Selfie camera 13 MP, f/1.9, 23mm (wide), 1/3" (C) From 4 P.M. to 6 P.M.
(D) From 6 P.M. to 8 P.M.
Internal memory 64 GB, 4 GB RAM
Battery Li-Ion 3300 mAh 194. What did Ms. Lopez request?
(A) A coupon
(B) A brochure
(C) A mobile phone
(D) A Web site address

195. What is the screen size of the TC-110 cell phone?

(A) 9,9”
(B) 6”
(C) 2,3”
(D) 1/3”

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TOEIC Reading test. Part 7
196. What does the press release mainly discuss?
Questions 196-200 refer to the following press release, warranty agreement and e-mail.
(A) Repair of a defective product
(B) Redesigned factory tests
Voluntary Recall of Mountain Bike (C) Suspension of factory production
(D) The history of a product
December 12 — In cooperation with the National Consumer Safety Council, 197. In the press release, the word “wear" in
Zorynth Cycle announces a voluntary recall of the Grand Vista mountain bike, paragraph 1, line 4, is closest in meaning to
batch number 34199. According to the results of factory testing, the rubber (A) clothing
used in the tires with which this batch was fitted is subject to premature wear. (B) repair
(C) damage
This in turn may cause tires to leak air.
(D) maintenance

Grand Vista bicycles produced in batch 34199 qualify for free tire replacement, to 198. What problem was discovered?
be performed at the dealer where the purchase was made. The majority of (A) Product packaging failed to include spare parts.
bicycles from batch 34199 were sold at Ellenbroek Sports locations, with a few (B) The warranty agreement contained errors.
(C) Tires were made of a flawed material.
hundred being sold through other dealers. To determine whether a Grand (D) Bicycles were marked with the wrong batch number.
Vista is eligible under this recall, simply look for the batch number imprinted on
the underside of the frame near the seat. 199. Where should Mr. Simpson take his Grand Vista?
(A) To Zorynth Cycle
(B) To Hennessy Bikes and More
Customers should contact the dealer immediately to schedule the replacement.
(C) To Ellenbroek Sports
For further information on the recall program, contact the Zorynth Cycle (D) To the National Consumer Safety Council
hotline at
1 (800) 555-0181 or visit the company Web site at www.zorynthcycle.com. 200. How many bikes from Ralf’s Bike dealership qualify
to the voluntary recall announced in the press release?
(A) 20
(B) 38
(C) 56
(D) 119

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TOEIC Reading test. Part 7
196. What does the press release mainly discuss?
Questions 196-200 refer to the following press release, warranty agreement and e-mail.
(A) Repair of a defective product
(B) Redesigned factory tests
(C) Suspension of factory production
(D) The history of a product
WARRANTY AGREEMENT
197. In the press release, the word “wear" in
paragraph 1, line 4, is closest in meaning to
Zorynth Cycle, (A) clothing
(B) repair
13 Tishomingo Rd. (C) damage
Oxford, MS 38655 (D) maintenance

Contract Date: November 23 EQUIPMENT OWNER 198. What problem was discovered?
JULIAN SIMPSON (A) Product packaging failed to include spare parts.
262 Clover Ct (B) The warranty agreement contained errors.
(C) Tires were made of a flawed material.
Columbia, FL 34024 (D) Bicycles were marked with the wrong batch number.
Model Serial number DEALER
Grand Vista 2678238 Hennessy Bikes and More 199. Where should Mr. Simpson take his Grand Vista?
334 Phillip Rd. (A) To Zorynth Cycle
(B) To Hennessy Bikes and More
Columbia, FL 34024 (C) To Ellenbroek Sports
(D) To the National Consumer Safety Council
This is to certify that this Zorynth Cycle product carries a warranty on any part
that is defective or fails during normal operation or service, for the period of 5 200. How many bikes from Ralf’s Bike dealership qualify
years. In case of defect or failure, the cost of repair will be borne by Zorynth to the voluntary recall announced in the press release?
Cycle. Shipping costs are the sole responsibility of the owner. (A) 20
(B) 38
(C) 56
(D) 119

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TOEIC Reading test. Part 7
196. What does the press release mainly discuss?
Questions 196-200 refer to the following press release, warranty agreement and e-mail.
(A) Repair of a defective product
(B) Redesigned factory tests
To: Stephen Miller, Technical Director at Ralf’s Bike (C) Suspension of factory production
(D) The history of a product
From: Mary Collins, Accountant
Subject: Mountain Bike Report 197. In the press release, the word “wear" in
paragraph 1, line 4, is closest in meaning to
According to information in our database we have the following (A) clothing
(B) repair
list of sold out mountain bikes:
(C) damage
(D) maintenance

# discovered?
198. What problem was Brand Batch number Quantity
(A) Product packaging failed to include spare parts.
1 Zorynth Cycle 34199 20 (B) The warranty agreement contained errors.
2 Zorynth Cycle 34299 38 (C) Tires were made of a flawed material.
(D) Bicycles were marked with the wrong batch number.
3 Twin Peaks Bike 55169 56
199. Where should Mr. Simpson take his Grand Vista?
4 GT Bike 34199 99 (A) To Zorynth Cycle
(B) To Hennessy Bikes and More
(C) To Ellenbroek Sports
(D) To the National Consumer Safety Council

200. How many bikes from Ralf’s Bike dealership qualify

to the voluntary recall announced in the press release?
(A) 20
(B) 38
(C) 56
(D) 119

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TOEIC Reading test. Part 7

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