ESL Business English
How to Write an Email
Worksheet
Discussion Questions
Have you ever had to write an email in
English? Do you think it can be easy or
difficult?
How are emails different from
spoken conversations?
Activity 1: Match the different parts of an email with their definitions.
Part Definition
1. Subject A The person who receives the email.
2. Attachments B The actual content of the message.
3. Reply (to) C The files that are sent along with a message
4. Sender D To send a message in response to one you have received.
5. Receiver E A short description of the message.
6. Body F The person who sends the email
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ESL Business English - How to Write an Email Worksheet
Activity 2: Look at the email below and fill in the gaps with the different parts of the
message from Activity 1.
a. (from): [email protected]
b. (to): [email protected]
c. : Project on variations of Spanish due 12th June
d.
Dear Professor Sands,
I hope you’re doing well. This is an email to let you know that I’ve been having some
personal issues these past couple of weeks so I’ve been unable to make some real
progress on the project on variations of Spanish. It’s due on 12th June which is next week,
would it be possible to have an extension? Many thanks in advance.
Regards,
Katie Person
Activity 3: Look at the different phrases and decide whether they are greetings (used
at the start of an email) or sign-offs (used at the end of an email).
Yours Yours Love Speak Kind
Hi Hello Dear
sincerely faithfully from soon regards
Greetings Sign-offs
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ESL Business English - How to Write an Email Worksheet
Activity 4: Which of the greetings and sign offs are formal and which ones are
informal? Write an ‘F’ for formal and an ‘I’ for informal next to each one.
1. Hi 5. Dear
2. Hello 6. Love from
3. Yours sincerely 7. Speak soon
4. Yours faithfully 8. Kind regards
Activity 5: Choose one of the subjects below and write an email in the space below
and on the next page.
1. You are contacting a hiring manager to arrange an interview for a job at an IT company.
2. You contact your university professor to see if you can have a 1-1 tutorial with them to
discuss your exam results.
3. You have heard about a possible promotion at your company and you would like to receive
more information from the HR team.
To:
Subject:
From:
Send Attach
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ESL Business English - How to Write an Email Worksheet
Disclaimer: This resource has been made for the purpose of teaching English language learners. We know that students can be learning English in many different places, in many different ways and at age, so
we try to keep these resources as general as possible. There are many acronyms associated with English language teaching. These include (but are not limited to) ELT, TEFL, EFL, ELL, EAL and ESOL. While the
term ESL may not fully represent the linguistic backgrounds of all students, it is the most widely recognised term for English language teaching globally. Therefore, we use the term ‘ESL’ in the names of our
resources to make them easy to find but they are suitable for any student learning to speak English.
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