Research
Research
ABSTRACT
Background: With increasing workload and dismal working conditions, healthcare professionals (HCPs) in India often
suffer from burnout. Understanding the extent of these problems and the contributing factors is necessary to build a
healthy workforce capable of serving the society. The purpose of this study was to systematically review and analyze:
1) the prevalence of burnout among HCPs in India and 2) the factors associated with burnout in this population.
Methods: A systematic search of MEDLINE and EMBASE, from the inception of these databases to October 2019, was
conducted using keywords. The search results were screened to identify studies evaluating burnout among HCPs in India
using a standard burnout tool. Using a random effect model, the pooled prevalence of burnout was estimated using
Maslach Burnout Inventory (MBI) in three domains: emotional exhaustion (EE), depersonalization (DP), and personal
accomplishment (PA). Risk factors for burnout were assessed qualitatively. Results: A total of 15 studies assessing
burnout in 3845 Indian HCPs were identified. The pooled prevalence of burnout was 24% in the EE domain, 27% in the
DP domain, and 23% in the PA domain. Younger age, female gender, unmarried status, and difficult working conditions
were associated with increased risk of burnout. Conclusion: Burnout is highly prevalent among Indian HCPs, with close to
one-fourth of them suffering from burnout. A number of personal and professional factors are associated with burnout,
and these should be considered while developing solutions to tackle burnout.
Website:
www.ijpm.info For reprints contact: [email protected]
Academic Section, All India Institute of Medical Sciences, Jodhpur, Rajasthan, 1Academic Section, All India Institute of Medical
Sciences, New Delhi, India
Address for correspondence: Dr. Jaiben George
Academic Section All India Institute of Medical Sciences, Ansari Nagar, New Delhi - 110 029, India. E-mail: [email protected]
Submitted: 13-Sep-2019, Submitted: 08-Oct-2019, Accepted: 26-Dec-2019, Published: 09-Mar-2020
108 © 2020 Indian Psychiatric Society - South Zonal Branch | Published by Wolters Kluwer - Medknow
Kesarwani, et al.: Burnout among Indian healthcare professionals
Healthcare professionals (HCPs) are at an increased approval was required as this systematic review was
risk of developing burnout due to chronic exposure to based on published data that did not contain any
high work stress.[2] HCPs comprise of doctors, trainees, protected health information.
nurses, etc., who work collectively to take care of the
different health-related needs of the society. Increased Eligibility criteria
patient load, long and unsociable working hours, lack of All studies that were published in English from
a supportive work environment, daily confrontation with inception of these databases to October 2019, sampled
death, and lack of appreciation are some of the factors a population of HCPs from India and used standardized
that have contributed to the development of burnout tools to identify and estimate the prevalence of burnout
in HCPs.[3] Burnout is increasingly getting recognition were included in the review.
as it has severe consequences on the physicians’ sense
of wellness, institutions’ performance, and patient Literature search
outcomes.[4] Burnout among HCPs can result in medical Two large electronic databases (MEDLINE and
errors, hostile attitude toward patients, and a difficult EMBASE) were systematically searched for relevant
working environment. Those suffering from burnout are publications from their inception to 15th October 2019
also more prone to depression, anxiety, sleep disturbance, using a combination of relevant search terms. The
substance abuse, problems with marriage, early following Boolean phrase was used:(“professional
retirement, and even suicide.[5-7] Due to the tremendous burnout” OR “burnout” OR “occupational stress”)
consequences of burnout in HCPs, it is very important AND (“health personnel” OR “healthcare professionals”
to understand and tackle this emerging problem. OR “nurses” OR “residents” OR “physicians” OR
“doctors”) AND (“India” OR “Indian”). The reference
Although burnout and work-related stress have been list of each full-text article was reviewed along with a
studied widely in the western/developed countries, search of related articles in Google Scholar to identify
there has been a paucity of literature about burnout in additional articles to be included in this review.
India.[6,8-11] A number of factors such as long working
hours, lack of infrastructure, lack of leisure/recreational Study selection and data collection
time, etc., can lead to burnout among HCPs.[12,13] The After removal of duplicates, titles and abstracts of
growing incidence of violence on HCPs, especially the identified studies were initially reviewed by two
doctors, may also contribute to stress in the healthcare authors (VK, JG) independently. Studies considered
profession.[13,14] Previous studies have evaluated the eligible for full-text screening were retrieved for a full
extent of burnout among various HCPs from different review. The following information was extracted from
parts of India. However, most of these studies each paper satisfying the eligibility criteria: publication
included only a few specialties and were restricted to details, the region of the study, study population, sample
one or a few institutions. Although it would not be size, and tool used to assess burnout. When necessary
surprising to find a high prevalence of burnout among and feasible, the authors of the included studies were
HCPs in India due to weaker health infrastructure, contacted to obtain additional information. Several scales
scarcity of resources, overburdened health system, and and questionnaires are available to measure burnout;
shortage of healthcare providers, a systematic review these include the Maslach Burnout Inventory (MBI),
has not been conducted yet about the prevalence of the Copenhagen Burnout Inventor y (CBI), the
burnout and its associated factors.[7,15] Such a review Burnout Clinical Subtype Questionnaire (BCSQ), the
will provide a much broader understanding of burnout Shirom-Melamed Burnout Measure (SMBM), and
and will help administrators and policymakers to ensure the Oldenburg Burnout Inventory. Among these, MBI
the wellbeing of HCPs in India. is the most widely used tool in the medical literature
for identifying and measuring burnout. MBI consists
Therefore, the purpose of this study was to systematically of 22 items that measure burnout in three different
review and analyze: 1) the prevalence of burnout among domains (emotional exhaustion, EE; depersonalization,
HCPs in India and 2) the factors associated with DP; personal accomplishment, PA), with nine items
burnout in this population. in the EE subscale, five in the DP subscale and eight
in the PA subscale.[16] Scoring is based on the Likert
METHODS scale, with each question assessed on a scale of 0 (not
at all) to 5 (yes, absolutely). The prevalence of burnout
Study design is reported separately for all the three domains using
A systematic review was conducted on studies of SUHVSHFLILHGWKUHVKROGV LQ((LQ'3
burnout prevalence among HCPs in India according in PA), and was recorded for the present study. The
to Preferred Reporting Items for Systematic Reviews prevalence of burnout reported using other tools was
and Meta-analysis (PRISMA) guidelines. No ethical also recorded as appropriate.
Risk of bias in individual studies the pooled prevalence of burnout was computed only using
Modified five-point Nottingham–Ottawa scale the studies using MBI and reporting burnout in the three
was used to assess the risk of bias in individual domains. Forest plots were developed to assess the pooled
studies.[17] The risk of bias was assessed on five separate prevalence of burnout. Due to the expected heterogeneity
domains: representativeness of the sample (low risk among the studies, a random-effects model was used to
– multiple institutions/specialties; high risk – single estimate the pooled prevalence. The I-squared (I2) test
institution/specialty), sample size (high risk – less was used to assess heterogeneity. The factors associated
than 200; low risk – more than or equal to 200), response with burnout were assessed qualitatively. Ninety five
UDWH ORZULVNUHVSRQVHUDWHKLJKULVN percent confidence intervals (CI) were computed, and
response rate), assessment of burnout (low risk – use a P value of less than 0.5 was taken as the threshold for
of MBI for assessment of burnout; high risk – use statistical significance. Analyses were performed using
of a standard tool other than MBI), and quality of R software (version 3.1.3, Vienna, Austria).[18]
reporting (low risk – burnout defined using predefined
thresholds published in literature; high risk – lack of RESULTS
reporting of burnout prevalence or burnout defined using
authors’ own thresholds). Each criterion was given a score Study characteristics
of either 1 (low risk of bias) or 0 (high risk of bias), with The PRISMA flowchart summarizing the data collection
the maximum obtainable score being 5 (higher scores process is presented in Figure 1. A total of 212 studies
indicate higher quality of study). The total numerical were initially identified. A systematic stepwise process
score was calculated for individual studies and a score was used to exclude studies that did not fulfill the
RI FRUUHVSRQGV WR D KLJK ULVN RI ELDV ORZTXDOLW\ eligibility criteria. A total of 15 studies that met the
study). Two of the authors (VK, ZGH) independently inclusion criteria were finally included in this review.
assessed the risk of bias for each eligible study, and Data extracted from each study have been summarized
disagreements were resolved by the third author (JG). in a tabular form and presented in Table 1.
Statistical analysis All the 15 papers included for review were cross-sectional
The primary outcome of interest was the pooled prevalence studies. The final sample size of the included studies
of burnout. As different studies used different burnout tools, varied from 56 to 576. Gandhi et al.[19] reported the highest
c
Figure 3: (a) The forest plot showing the pooled prevalence of burnout among the Emotional Exhaustion domain of Maslach Burnout Inventory.
(b) The forest plot showing the pooled prevalence of burnout among the Depersonalization domain of Maslach Burnout Inventory. (c) The forest
plot showing the pooled prevalence of burnout among the Low Personal Accomplishment domain of Maslach Burnout Inventory
of burnout,[1,25,29] whereas the remaining six studies failed age and burnout.[20,24,26-28,30] Gender was evaluated
to show a statistically significant association between by 11 studies,[1,13,19,20,22,24-29] of which three found that
females were more likely to suffer from burnout.[13,25,26] the prevalence of burnout among oncology nurses was
Langade et al.[20] too reported an association between found to be 30%, 15%, and 35% in EE, DP, and PA
females and burnout, though statistical analysis domains, respectively.[39] This suggests that burnout
was not performed. The other seven studies did not is a universal problem across specialties and different
find any significant association between burnout sets of HCPs, with miniscule difference between the
and gender.[1,19,22,24,27-29] Jugale et al.,[1] Shetty et al.,[27] developed and developing world.
and Sreelatha et al.[28] evaluated the association between
marital status and burnout and found that unmarried Multiple factors such as younger age, female gender,
respondents were more likely to have burnout. A number unmarried status, and difficult working conditions
of other closely related factors, such as longer working were found to be associated with burnout in some
hours,[20,26] professional dissatisfaction,[25,26] perceived studies included in this review. However, many
stress,[23] low remuneration,[20] lack of time for leisure studies failed to show an association between burnout
activities,[26] disturbed sleep-wake cycle,[16] and lack of and age/gender, suggesting that there is inconclusive
respect at work[20,22] were also mentioned as risk factors evidence to consider them as risk factors for burnout.
for burnout. The heterogeneity in the results of the studies could
be related to unadjusted confounding factors. Although
DISCUSSION younger HCPs can be expected to have increased
workloads, low remuneration, and less respect, the
Burnout among HCPs has been associated with incidence of burnout might also be affected by the
depression, anxiety, drug and alcohol abuse, deterioration specialty and the hospital. The higher rate of burnout
in health,[31] and suboptimal patient care.[32] Burnout found in females highlights the need for gender equality
and work-related stress have been studied widely in and family-friendly work environments, especially in a
developed countries, but there is a paucity of literature patriarchal society like India.[40-42] The higher burnout
about the same in the Indian context. This study observed in unmarried HCPs could be related to the
was designed to systematically review and analyze lack of family support, which is a known risk factor for
prevalence and risk factors of burnout among Indian depression and suicide.[43,44] Similar to our findings,
HCPs. After a systematic search of online databases, Amoafo et al.,[45] in a review of 47 studies, found that
15 studies that assessed burnout among 3845 Indian younger age, female sex, and unmarried status are
HCPs were included. Our study found that burnout predictors of burnout. In a meta-analysis of 65 studies,
is widely prevalent among Indian HCPs, and many Lee et al.[11] reported that burnout was negatively
personal and professional factors are associated with associated with autonomy, positive work attitudes, and
increased risk of burnout. quality and safety culture, whereas it was positively
associated with workload, constraining organizational
In the present study, the pooled prevalence of burnout structure, conflicts, low standards, negative work
ranged from 23% to 27% depending on the domain attitudes, and work-life conflict. Therefore, maintaining
in which burnout was assessed. Most studies from a friendly and stress-free working environment is of
different parts of the world have reported a similar paramount importance in reducing burnout among
prevalence of burnout.[9,33-35] Trufelli et al.[35] conducted HCPs.
a systematic review on the prevalence of burnout among
2,375 oncologists across the world. They reported a Even though our study is the first of its kind among
burnout prevalence of 36% in the EE domain, 34% in Indian HCPs, it has many limitations. Only a handful
the DP domain, and 25% in the PA domain. Rodrigues of studies could be included in this review. Even among
et al.[36] conducted a meta-analysis and found the these studies, there was heterogeneity with respect to
overall prevalence of burnout among residents from all the tool used to assess burnout, making it difficult to
specialties to be 35%. In a systematic review, of more perform a comparison between the studies. As a result,
than 100 studies, by Rotenstein et al.,[37] the assessment only ten studies could be used to evaluate the pooled
and prevalence of burnout showed substantial variation prevalence of burnout. Many studies had small sample
between studies, with the prevalence in some studies sizes, and the response rates were very low in most of
being more than 80%, while in some others it was them. This in itself is a limitation compared to the fact
less than 10%. In another systematic review among that there are about 12–15 million registered HCPs in
4,108 Arab HCPs, the burnout prevalence for the India[46] belonging to different geographical, ethnic,
three domains ranged from 20 to 81% for EE, 9 to and subspecialty classes. The working environment is
80% for DP, and 13 to 86% for low PA3. Similarly, the also markedly different across the various health care
overall prevalence of burnout among Iranian nurses systems in India and was not accounted for in this
was estimated to be 36% based on 21 studies including study. Finally, the present study was also unable to
4,180 participants.[38] In yet another meta-analysis, perform quantitative analysis with respect to risk factors
associated with burnout, due to the heterogeneity in the anaesthesia: A real world problem? Curr Opin Anaesthesiol
assessment of risk factors among the included studies. 2015;28:151-8.
10. Roberts DL, Cannon KJ, Wellik KE, Wu Q, Budavari AI.
Burnout in inpatient-based versus outpatient-based
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results, approximately one-fourth of Indian HCPs suffer Correlates of physician burnout across regions and
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2013;11:1-24.
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