AWAIS AHMAD KHAN
Electrical Engineer
: +923026684963 Date of Birth : 06/17/1993
: Plaza no 10, 4th floor, Bahria orchard, Lahore, Marital Status : Single
Punjab.
Nationality : Pakistan
Dedicated Electrical Engineer, with professional expertise spanning various domains, including repair and
maintenance of electrical equipment, and an exemplary focus on the dynamic solar power industry. I excel at
delivering residential, commercial, and utility-scale photovoltaic (PV) projects. My proven track record of
technical excellence, project management, and a commitment to renewable energy makes me a key asset in
driving innovation and sustainability in the energy sector. I am poised to make significant contributions to the
future of clean energy and power generation.
Work Experience
April 2022 - Project Engineer
Till Date
Urban Solar Pvt Ltd Lahore,
Punjab
Evaluating and approving designs, layouts, and electrical plans for
solar PV systems, ensuring compliance with NEC regulations.
Familiarity with top-of-the-line solar products from industry leaders such as Tesla,
Enphase, SolarEdge, LG, Panasonic, and Generac widely used in the United States
and Europe.
Securing necessary permits and approvals from local authorities and utilities for solar
PV installations.
Creating cost-efficient materials lists and procuring equipment for projects.
Installation and commissioning of Grid-tied and Hybrid solar projects, including full
and partial home backup.
Building and maintaining positive relationships with clients, addressing their inquiries
and concerns via telephone and email communication.
Role: After-sales and Maintenance (Technical Support | Customer Service)
Build strong relationships with clients and bring immediate value to the company by
garnering customer-satisfactory five-star reviews on business portals like
EnergySage, Google, Best Company, and BBB, which can potentially lead to an
increase in sales.
Provide assistance to clients' concerns regarding system performance to ensure
efficient panel-level production.
Manage records of client complaints through service tickets and maintain the clients?
database
Offer technical guidance to the installer team for on-site work, following
manufacturer guidelines.
Perform quality assurance tests on PV projects to reduce future maintenance costs.
Communicate with system manufacturers to claim warranties for malfunctioning
equipment.
Generate a 25-year annual PV production estimate and conduct shading analysis
around the property
Address roof leakages by collaborating with roofing companies to conduct
inspections and make cost-effective repairs.
Handling legal disputes and arbitration, including cases with BBB, and AAA in
coordination with legal professionals.
June 2020 - Service Engineer
March 2022
FAS International Lahore,
As a service engineer, I was responsible for installing, maintaining, and Punjab
repairing company products or equipment to ensure they function efficiently and meet
customer satisfaction. Mainly worked on Toshiba, G.E and siemens. I worked closely with
customers to troubleshoot issues and provide technical support.
Key Responsibilities:
Installing new equipment according to specifications.
Performing routine maintenance and inspections.
Troubleshooting and diagnosing equipment malfunctions.
Repairing or replacing faulty components.
Testing equipment to ensure it is functioning properly after repairs or installations.
Providing Remote and on site technical support to customers.
Keeping accurate records of service and repair activities.
Education
October 2021 - Engineering Management - The University Of Lahore
Till Date
Master's Lahore, Punjab.
October 2012 - Electrical Engineering - The University Of Lahore
April 2017
Bachelor Of Engineering Lahore, Punjab.
Certificate
October 2023 Certified Energy Hub Technician by SolarEdge Technologies
October 2023 IQ8 Installer Certification Training by Enphase Energy
October 2023 Solar Edge Certified Home Battery Technician
May 2022 Enphase Solar Installation Certification Training
May 2022 Enphase Storage installation Certification Training
Skills
Project Technical
Management Support
Engineering AutoCAD
Design Remote
Technical
Support
Language
English
Referees
Available on Request
