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Preetam Gupta
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Transcript
Leadership and Communication

Slide 1: Introduction

 Leadership is the capability to lead, inspire, and manage individuals or groups towards
achieving shared goals (Paais and Pattiruhu 2020). It involves establishing a vision,
making decisions, and empowering others.

 Communication is the process by which information, thoughts, and feelings are


exchanged through verbal, non-verbal, and written methods to ensure that goals and
expectations are clearly understood (Horan et al., 2021).

 Thus, leaders and communication act together to provide the base for collaboration,
innovation, and alignment to goals.

 Poor or ineffective communication creates a mismatch with disengagement and lack of


leadership.

 In trust, teamwork, and shared purpose, effective leadership and communication are the
backbones that make for successful teams.

Source: Study.com, (2024)


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Slide 2: Characteristics of Effective Leadership and Communication

 Clarity: The leaders should convey their messages in an articulate manner, so that any
miscommunication is avoided. In such cases, the team players can easily understand their
roles and duties (Budur, 2020).

 Empathy: A leader who respects people's feelings and the way of looking at things
generates a comfortable, trusting atmosphere in which to work.

 Active Listening: They listen effectively to feedback, concerns, and ideas while making
the team members feel valued.

 Adaptability: This increases the level of accessibility, whereby the style can be tailored
to fit the audience either culturally or at their understanding levels (Ucar and Dalgic,
2021).

 Consistency: Regular and transparent communication prevents misalignment and builds


trust over time.

 Feedback Mechanism: The more constructive and actionable the feedback is, the more
growth there is on both personal and professional levels in the team.

Source: The EMPLOYEE App, (2024)

Slide 3: Impact of Effectiveness on Outcomes


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 Improved Team Alignment: Clear communication prevents ambiguity and repetition


because each member knows the importance of his contribution (Men et al., 2020).

 Increased Productivity: Saving time due to less misunderstanding and allowing smooth
collaboration is achieved through efficient communication.

 Enhanced Trust and Loyalty: It is here that the relationship between leaders and team
members is built through open and honest communication, building loyalty and
commitment.

 Faster Problem-Solving: Smooth communication channels lay the ground for effective
brainstorming and identifications of solutions become easier to implement (Tian et al.
2020).

 Innovation and Creativity: Communicative leadership develops an environment that


facilitates sharing ideas for innovation outputs.

 Employee Engagement and Retention: Good communication builds a positive


workplace that reduces turnover while improving overall satisfaction.

Slide 4: Practical Examples and recommendations

 Corporate Leadership: The transformational leaders use stories to align the employees
with the firm's vision and let teams of employees be motivated by a shared purpose
(Coulson-Thomas, 2020).

 Crisis Management: An empathetic leader discusses the issues thrown within the
company for transparency with the aim of safeguarding stability and employee trust.

 Team Meetings: By listening during brainstorming, leaders facilitate an environment that


encourages cooperation among all members to be more creative in the session.

 Remote Work Environment: The leaders ensure that connectivity and engagement are
established through Zoom for virtual meetings, Slack for quick updates, and project
management software to track the progress (Shockley et al., 2021).

 Conflict Resolution: A good communicator resolves disputes through understanding,


compromise, and a win-win situation.
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 On the basis of all of the above, it has been recommended that clear and empathetic
communication needed to build trust and collaboration. Alos, employ regular feedback
and flexible styles to increase productivity and engagement.

Source: LinkedIn, (2024)

Slide 5: Conclusion

 Leadership qualities go hand in hand with that of communication. The great leaders
indeed know how to communicate ideas, motivate teams, and ingrain trust.

 Clarity, empathy, flexibility, and listening create an open and supportive atmosphere.

 Effective communication influences the bottom line by better aligning objectives,


improving productivity, fostering innovation, and maintaining team morale.

 Practical examples, like managing crises or leading virtual teams, show how leadership
and communication work together in real-life scenarios.

 Overall, contract between leadership and communication is the key to success in any
environment where teams work effectively and meet their goals while keeping a healthy
work atmosphere.
5

Reference

Budur, T. (2020). Effectiveness of transformational leadership among different


cultures. International Journal of Social Sciences & Educational Studies, 7(3), 119-129.
https://eprints.tiu.edu.iq/390/

Coulson-Thomas, C. (2020). Corporate leadership for environment friendly and sustainable


growth. Effective Executive, 33(3), 7-20. https://link.springer.com/chapter/10.1007/978-3-030-
58669-0_38

Horan, S. M., Chory, R. M., Craw, E. S., & Jones, H. E. (2021). Blended Work/Life
Relationships: Organizational Communication Involving Workplace Peers, Friends, and
Lovers. Communication research trends, 40(2).
https://journals.sagepub.com/doi/abs/10.1177/18479790211016273

Men, L. R., Yue, C. A., & Liu, Y. (2020). “Vision, passion, and care:” The impact of charismatic
executive leadership communication on employee trust and support for organizational
change. Public Relations Review, 46(3), 101927.
https://www.sciencedirect.com/science/article/pii/S0363811120300540

Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture
on satisfaction and employee performance. The journal of asian finance, economics and
business, 7(8), 577-588. https://koreascience.kr/article/JAKO202026061031735.page

Shockley, K. M., Allen, T. D., Dodd, H., & Waiwood, A. M. (2021). Remote worker
communication during COVID-19: The role of quantity, quality, and supervisor expectation-
setting. Journal of applied psychology, 106(10), 1466. https://psycnet.apa.org/fulltext/2022-
08530-003.html

Tian, H., Iqbal, S., Akhtar, S., Qalati, S. A., Anwar, F., & Khan, M. A. S. (2020). The impact of
transformational leadership on employee retention: mediation and moderation through
organizational citizenship behavior and communication. Frontiers in psychology, 11, 314.
https://www.frontiersin.org/articles/10.3389/fpsyg.2020.00314/full
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Ucar, R., & Dalgic, S. (2021). Relationship between School Principals' Strategic Leadership
Characteristics and School Teachers' Organizational Commitment Levels. Eurasian Journal of
Educational Research, 91, 105-126. https://eric.ed.gov/?id=EJ1284560

Sources of Figures

LinkedIn, (2024), [Online], Corporate Leadership, retrieved from: https://www.google.com/url?


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ges&cd=vfe&opi=89978449&ved=0CBcQjhxqFwoTCKD657nugIoDFQAAAAAdAAAAABA
E

Study.com, (2024), [online], Leadership Communication: Importance & Styles Video, retrieved
from: https://www.google.com/url?sa=i&url=https%3A%2F%2Fstudy.com%2Facademy
%2Flesson%2Fvideo%2Fleadership-communication-importance-
styles.html&psig=AOvVaw2nupS8P57njNTJfftemu3K&ust=1732945941592000&source=image
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The EMPLOYEE App, (2024), Essential Characteristics of Leadership Communication for


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%2Ftheemployeeapp.com%2Fblog%2Fessential-characteristics-of-leadership-communication
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7

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