Call

Closing Introduction
or Student
Opening Profiling
(Background
Check or
Urgency Situation
Creation Question)
&
FOMO
Need
Sales Analysis
Outcome Need
and Payoff Or
Closing Pricing Product
Presentation
udent
ofiling
kground
eck or
uation
estion) Call Flow
Need
Analysis
Introduction :
1. Good morning, Mai Bhumika Baat Kar rahi hu Doubtnut Team se, Kya meri Baat X class
will use)? Maine Apko Ye call Apke Padhai Ke Baare me baat karne Ke lie kia hai Aur Doubtnut
acche marks achive kar sako.
2. Good morning, Mai Bhumika Baat Kar rahi hu Doubtnut Team se, Kya meri Baat Class X
mentioned in Student Panel, so we can use his class mentioned)? Apka naam Kya hai? Maine
Apko Padhai me kaise Help Kar sakta hai.
3. Good morning, Mai Bhumika Baat Kar rahi hu Doubtnut Team se, Kya meri Baat Class X k
mentioned in Student Panel, so we can use his class mentioned)? Apka naam Kya hai? Maine
effectively ya behatar tareeke se use kar sakte ho.

Call Reason :
Maine Apse apki Exam Ki Taiyari Ke Baare Me Baat krne KE liye call kia hai Ki abhi apki Padha
Student Profling :
1. Identification of class Medium and board: Abhi aap Kon Si class me padhai Karte ho, aur aapka board
identify the correct Course)
2. Current Study Pattern: Abhi Aap Apni Class X ki preparation kahan se kar rahe ho i.e – Tuition/Online clas
Methodology to create NEED) aur abhi aapko padhai kaisi chal rahi hai kitna syllabus Complete ho gya hai.
3. Examination Preparing for OR Future Goal - Abhi apki class X hai To Apne kitna score karne ki Sochi ha
UNDERSTAND WHAT EXACTLY IS THE INTENT or to Identify the future goal and to assist him on his a
4. Parents Profiling - Ghar pe apko Padhai Me Kon help Karatahai? and Accordingly BDA should ask “Apke Pa
Exam ki taiyari karna chahte hai to iski inspiration aapko kahan se mili hai ya aapne khud se hi decide kia hai ya
user by talking about Parents Occupation and Involvement in Study& to pitch for the most suitable
Need Analysis :
A) abhi apko kya dikkat aa rahi hai tyari me OR Ais ikon si problems hai jinko agar solve kar dia jaae to aap acch
B) Ky aaap Mujhe Ye bta sakte ho ki Pichli class me aapki kya %age Aayi thi aur kon se subject ki wajah se aap
se bhi acche marks achieve kr sake.
C) aapke favorite subject kon se hai jisko padhne me aapko maja aata hai and kon sa subject aisa hai jisko aap
complete Score down hote hai?
D) abhi aap exam ki taiyari naye pattern ke according kar rahe ho ya kisi Aur tareeke se kar rahe ho ?
E) Abhi jo aapke paas resources available hai ya jo current study Pattern jo abhi hai aapka usko aap kitne efficie
F) The information about Student’s Week Subject Needs to be gathered at the Time of Problem Statement Ident
Weightage.

Need Analysis Questions : 1. Self-Study with No coaching: 2. Self-study with Local Tuition

Implication Questions
1. Apko kya lgta hai Is Tareeke (As per his Current Study Pattern) se apki exam ki taiyari Acche se ho paa rahi h
2. Aap Apne final exam ke lie abhi kitne Taiya rho ye aap kaise Check karte ho khud ko, ki abhi aap apni final ex
ho ki abhi aapki taiyari kitni ho gyi Hai .
NEED Payoff - Product Presentation
Jaise humne abhi baat ki ki Apki Jo b Problems hai Kaafi Major Hai, And Humhe Jaroor se unke Oopar kaam karna
future goal achieve karne k lie, so mai ab aapko btati hu ki Doubtnut aapko kaise help kar sakta hai in sab Dikka

Product information :
1. CBSE Board 9 to 12th HM
2. State Board 9 to 12th HM
3. NEET 2023 HM UDAAN
4. NEET 2022 HM UDAAN

DOUBTNUT USP’s

1. Experts Faculty - Is Course me apko Hamre top Faculties Provide Kie Jaaenge jo ki kaafi Trained
Kar ke Bahut se Student ne Doubtnut per Top Kia tha
2. Instant Doubt Clearing or Resolution - Apko kabhi bhi kuch bhi sawaal ho, kabhi bhi ho, ya qu
answer mil jayenge Audio,Video,text ya image ki form me, taki ap next chapter me move kar sake tim
rahi na kahi pareshan karti hai aur concept clear nahi ho pata hai OR aur hum apni tayari me aage ka
tak apne doubts clear kar sakte ho jo aapko aur kisi b app pe nahi milta hai.
3. Weekly Test to Measure your Knowledge - Jitna B aap Poore Week me Pdhte hai Uske Basis P
Padhai Kis Level Ki Chal rahi hai Aur accordingly aap Apni Taiyari kar sako aur apko aur kitne time den
jaaega ki aapki kitni effective preparation ho gyi hai jo aapko ache result lane me madad karegi.
4. Recordings of class - itni Bhi classes aapki Nikal Jaati hai Aap Unki classes kabhi bhi kitni bhi ba
subscriptions Ends
5. Teacher Notes and Slides - Aapko Hamare course me Hum Teachers ki slides b provide karwate
Quick recap K lie aur apko notes banane ki jarurat nahi padti hai, wo time ap apni tayari me devote ka

Product Highlights (Results): in bacchon ne yaha pe dekho padhai aise hi jaise humare co -founder aditya shank
Pricing:

A) Short Course Fee (1 Month) - Ye Jo Course features maine aapko btaya hai, Kya lagta hai aapko is se koi help
ku ki doubtnut ka jo main Maksad hai wo sabhi baccho ko kam se kam amount me Acchi se acchi padhai provide
kar sakte ho, Ku ki Doubtnut ka lakshya hai ki har bacha apne sapne ko poora kar sake hamare platform ko use
B) Long Course Fee (Full Course) - Ye jo bhi features maine abhi aapko btaya hai is course me us poore course
course ka payment kar ke poora course ki padhai kar sakte ho, yahanpe aapko srf apni next class ki fee pay kar
revision ke sath apni next class ki taiyari acche se kar paao aur apne sapne poore kar sako.
Note: Always pitch the complete course fee at first place.
Second Option: If student is not having Sufficient amount - aap is course mein apni seat book kar sakte hai Rs
din k andar jaise hi apka paiso ka arrangement ho jata hai aap remaining fees dekar complete course ka fayda u
Sales Outcome and Closing.

A) Kaisa Lga Aapko Ye course, kya lagta Hai Apko help Karega exam ko clear karne me?
B) Kitne Time Me aaap mujhe Btaenge Admission Karwane k lie course me?
C) Agar Aapko Course Acha Lga to mai apko Trial classes Share Kr deti hu taki apko ek idea lag jaae ki hamare t
Classes b dekhi h to aapko to idea hoga hi ki teachers kaise padhate hai?
D) Aapki Padhai Ke Lie Jo b Courses me aap admission lete ho to kon aapki fees pay karta Hai?
E) Agar Apke Ghar me abhi papa Nahi hai to kya aap mujhe unka Number de sakte ho?
Urgency Creation :

A) Abhi agar Aap Ye course lete hai to hamare paas Lowest price Gauranted Sabse kam price me hum ye course
BAdh Jaae, kyuki ye price first come first serve basis par di jaati hai aur abhi aapko isme Current class ka revisio
raat ke 12 bje tak unlimited doubts b aap pooch sakte ho jiska ki baki apps pe aapko minimum 1000 rs jyada pa
alag se pay nahi karna padega.

B) Jaisa Maine abhi aapko btaya ki course ki fee bahut kam hai aur Exam bhi near hai, to kaafi students is cours
mile kyuki limited seats available hai aur jitna jaldi aap course me admission karwaoge utni jaldi aapki padhai aa

C) Jaise ki maine abhi aapko btaya ki ye naya course abhi hum logo ne start kia hai jisme hum aapko as a early
discount by checking the Panel), Jo ki abhi aap agar admission karwate ho to aapko Kuch Amount ka Concession

(Need to Avoid Proactive discount pitching and Discount should be pitched as a Last option)

Covid FOMO :

1. COVID k Badhte Cases ko dekhte hue government restrictions ki wajah se school’s ab band ho rahe h, wo b a
hogi jisme proper tareekse se nahi padhai aap kar paaoge aur disturbance b hoga aur agar kabhi network issue
pehle ki apki classes disturb hongi jo seedha aapke marks pe impact karenge aur abhi koi information b nahi ha
safe nahi hai safety purpose se bhi to ghar pe baith ke aap acchi padhai kar sakte ho doubtnut app se.

2. Online classes apko sabhi situations mein help karti hai. Aap lectures bina kisi disturbance ke dekh sakte ho a
dekh sakte ho us recording ko aur Schools open rahe na rahe, online classes apko hamesha available rehti hai b
revision and tyari dono par break lag jaega apke. Ye course (course pitched) apko bina rukawat tyari krne mein
target ko achieve karne me b koi dikkat nahi aaega aur hamare batches se padhai kar ke aap 90% marks b achi

3. Jitna jaldi aap start karenge utna jaldi aap apni preparation puri kar paenge and acha score karenge. Support
chahoge aur self-revision bhi karoge to us samay bhi ye course apki padhai se related har jarurat ko pura kareg
karta hai taaki aap khud ka revision b kar sakte ho.
Closing :
A) Mai Apko Link share Kr deti hu, agar aap online payment Karna Chahte hai ya aap App ke
baad aap mujhe Screenshot bhej dijiyega aapko Apke Email ID Aur Phone pe Fees Ki Reciept b
Guide kar du ki aap app se kaise pay kar sakte ho aur apni classes Start kar sakte ho.
B) Jaise hi aapka Fee pay ho jaae aap mujhe msg ya call kar ke update kar dijiyega taki mai a
onboarding call arrange karwa du taaki aapko koi challenges na aaye apki preparation me.
C) Iske Sath sath mai aapko videos bhi share kar rahi hu ki kaise aap different-different paym
lie.
D) mai apke sath Razorpay Link/Deep-link/Doubtnut Account/QR Code aur link share kar deti
ye jaane ke lie ki aapko payment karne koi dikkat to nahi hui aur aapka course start ho gya y
E) Kya aap kisi ko jaante hain jo apki tarah school mein padhai karte hain and hum Unki bhi h
details and close the sale Accordingly.

Closing Statement - Thank you so much Doubtnut ko apni padhai ki ra