Higher Nationals - Summative Assignment Feedback Form

Student Name/ID

Unit Title 3 Professional Practice

Assignment Number Assessor Ms. Shanika

31/10/2024 Date Received

Submission Date
1st submission
Date Received 2nd
Re-submission Date
submission

Assessor Feedback:
LO 1 Demonstrate a range of interpersonal and transferable communication skills to a target audience.

Pass, Merit & Distinction P1 P2 M1 D1

Descripts
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

Pass, Merit & Distinction P3 P4 M2 M3 D2

Descripts

LO3 Discuss the importance and dynamics of working within a team and the impact of team working in
different environments.
Pass, Merit & Distinction P5 P6 M4 D3
Descripts

LO4 Examine the need for continuing professional development (CPD) and its role within the workplace and
for higher-level learning
Pass, Merit & Distinction P7 P8 M5 D4
Descripts

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and
grades decisions have been agreed at the assessment board.

Assessor Feedback:

Grade: Assessor Signature: Date:

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 Resubmission Feedback:

*Please note resubmission feedback is focussed only on the resubmitted work

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed
once internal and external moderation has taken place and grades decisions
have been agreed at the assessment board.

BTEC HN Summative Assignment Feedback

Form Issue Date: June 2021 Owner: HN QD
DCL1 Public (Unclassified) Version 1.0

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Important Points:

1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the
compulsory information. eg: Figures, tables of comparison etc. Adding text boxes in the body
except for the before mentioned compulsory information will result in rejection of your
work.
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submissions will not be accepted.
4. Ensure that you give yourself enough time to complete the assignment by the due date.

5. Excuses of any nature will not be accepted for failure to hand in the work on time.
6. You must take responsibility for managing your own time effectively.

7. If you are unable to hand in your assignment on time and have valid reasons such as illness,
you may apply (in writing) for an extension.
8. Failure to achieve at least PASS criteria will result in a REFERRAL grade.
9. Non-submission of work without valid reasons will lead to an automatic RE FERRAL. You will
then be asked to complete an alternative assignment.
10. If you use other people’s work or ideas in your assignment, reference them properly using
HARVARD referencing system to avoid plagiarism. You have to provide both in-text citation
and a reference list.
11. If you are proven to be guilty of plagiarism or any academic misconduct, your grade could
be reduced to A REFERRAL or at worst you could be expelled from the course.
12. Use word processing application spell check and grammar check function to help editing
your assignment.
13. Use footer function in the word processor to insert Your Name, Subject, Assignment No,
and Page Number on each page. This is useful if individual sheets become detached for any
reason.

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 STUDENT ASSESSMENT SUBMISSION AND DECLARATION
When submitting evidence for assessment, each student must sign a
declaration confirming that the work is their own.
Student name: Assessor name:

Issue date: Submission date: Submitted on:

Programme: Pearson BTEC HND in computing

Unit: 3 Professional Practice

Assignment number and title: A training event for an identified audience

Plagiarism

Plagiarism is a particular form of cheating. Plagiarism must be avoided at all

costs and students who break the rules, however innocently, may be penalised.
It is your responsibility to ensure that you understand correct referencing
practices. As a university level student, you are expected to use appropriate
references throughout and keep carefully detailed notes of all your sources of
materials for material you have used in your work, including any material
downloaded from the Internet. Please consult the relevant unit lecturer or your
course tutor if you need any further advice.

Guidelines for incorporating AI-generated content into assignments:

The use of AI-generated tools to enhance intellectual development is permitted;

nevertheless, submitted work must be original. It is not acceptable to pass off AI-
generated work as your own.

Student Declaration
Student declaration
I certify that the assignment submission is entirely my own work and I fully
understand the consequences of plagiarism. I understand that making a false
declaration is a form of malpractice.

Student signature: Date:

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UNIT 3: PROFESSIONAL PRACTICE

Assignment Brief

Student Name/ID Number

Unit Number and Title 3 Professional Practice

2024
Academic Year

Unit Tutor

Assignment Title A training event for an identified audience

Issue Date

Submission Date

Submission Format
Presentation – section 1 should be submitted in a formal presentation within
the first two weeks from the inception of the project.

Project report - At the end of the event, produce an individual report

(with all necessary attachments as annexures e.g. - project proposal,
additional evidence of each task, invoices of the event, evidence of
effective communication) by each
member covering all the tasks.

Unit Learning Outcomes

LO1 Demonstrate a range of interpersonal and transferable communication skills to a
target audience.

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

LO3 Discuss the importance and dynamics of working within a team and the impact of
team working in different environments.

LO4 Examine the need for Continuing Professional Development (CPD) and its role

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within the workplace and for higher-level learning.

Transferable skills and competencies developed

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Vocational scenario

You have been hired as an event coordinator by a renowned training organization

specializing in IT, Leadership and Soft-skills development courses. Your task is to plan
and execute a training event aimed at improving Leadership, IT or Soft skills to an
identified audience. The training should include workshops, presentations, and
interactive sessions. You are required to complete the project within the duration of
2 months and the training plan and resources should be finalized as per the
requirement of the audience. As the event coordinator, you are responsible for
designing and delivering an impactful training program that caters to the diverse
needs and preferences of the participants.

Assignment activity and guidance

You are required to form a group of not more than 15 members in order to carry out

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the event. You may utilize “Belbin's Team Role Theory” to distribute tasks among team
members effectively. While designing and delivering the event,

 the skills required to make the event successful.

 challenges faced during the design/ delivery.

 Critical evaluation of the problems, challenges faced, and the methods used to
overcome them.
 The need for continuously develop in a professional environment.

Need to be thoroughly considered.

At the end of the event, produce an individual report (with all necessary
attachments as annexures e.g. - project proposal, additional evidence of each
task, invoices of the event, evidence of effective communication) by each
member covering the following tasks.

Section 1:

The team members are expected to present a “Project Proposal Presentation”

explaining the following key points for seeking approval from the unit assessor before
the finalization of the event:

 Name of the event.

 Goals and objectives of the event.

 Team roles with each member introducing their role.

 The team's plan to ensure effective communication. (e.g., team meetings)

 Proposed professional schedule of the event. (approximate)

 Fundraisers and budget of the event.

 Gantt chart of the event

The presentation duration is 20 minutes and should be completed within the first 2
weeks.

After obtaining the approval to your event/project, you should demonstrate how you
are planning to effectively deliver the training event by designing a professional
project plan with following details.

 Roles appointed to group members and an evaluation of interpersonal skills of

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 each member that justifies the assigned role in the team.
 Goal and objectives of the project.

 Design a detailed schedule to support the planning of the training event.

Include contingencies for potential delays or issues that may arise during the
planning process. Justify the time allocated for each task and explain how it
contributes to the overall success of the event.
 You are required to design and deliver a comprehensive training event that
effectively addresses the IT/Leadership or Soft-skills development needs of the
target audience. Utilize different communication styles and formats to engage
participants and ensure effective learning outcomes.
 Demonstrate effective time-management skills in planning the training event.
Develop a detailed timeline outlining key milestones, deadlines, and
contingencies to ensure the event runs smoothly and stays within the allocated
timeframe.
 Evaluate the effectiveness and application of interpersonal skills during the
design and delivery of the training event. Reflect on your communication
strategies, ability to engage participants, and address any conflicts or issues
encountered during the planning and execution stages.

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  Also include evidence (photos) of your actions/engagements during the design
and the delivery of the training event.

Section 2:

Your objective is to demonstrate the effective use of various problem-solving

techniques throughout the planning and execution stages of the event. Utilize
approaches such as brainstorming, root cause analysis, and SWOT analysis to address
challenges and ensure smooth event delivery.

 Apply critical reasoning skills to the design and delivery of the event. Evaluate
different options, anticipate potential issues, and make informed decisions to
optimize the event's success.
 Conduct research on different problem-solving techniques commonly used in
event planning and execution. Explore the advantages and limitations of each
technique and how they can be applied effectively in the context of organizing
a conference.
 Justify the selection and application of various methodologies in the design and
delivery of the conference. Explain why certain problem-solving techniques
were chosen over others and how they contributed to the overall success of the
event.
 Evaluate the overall success of the conference in terms of how well critical
reasoning and problem-solving techniques were applied to achieve the end
goal. Reflect on the effectiveness of the strategies implemented and identify
areas for improvement in future events.

(e.g. timescale, stages, resources, critical path analysis)

Section 3:

Work in your team by contributing your skills and knowledge to meet the project goal.

 Discuss the significance of team dynamics in determining the outcome of group

work. Explore how effective communication, collaboration, and leadership
within the team can influence success, while conflict, poor coordination, and
lack of cohesion can lead to failure.
 Analyse the team dynamics observed during the project, focusing on the roles
played by each group member and their effectiveness in achieving shared goals.

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 Evaluate how well the team functioned as a unit, identifying strengths and
weaknesses in communication, leadership, and collaboration.
 Critically evaluate your own role and contribution to the group scenario. Reflect
on your strengths, weaknesses, and areas for improvement in terms of
communication, teamwork, and leadership skills. Assess how your actions
influenced the team dynamics and contributed to the overall success or failure
of the project.

Section 4:

 Discuss the significance of CPD in the context of continuous learning and

personal development. Explore how engaging in CPD activities can enhance
skills, knowledge, and motivation, leading to improved job performance and
career advancement.
 Review various motivational theories such as Maslow's Hierarchy of Needs,
Herzberg's Two-Factor Theory, and Expectancy Theory. Analyse the impact
these theories can have on individual and team performance in the workplace,
and how they can be applied to enhance motivation and productivity.
 Produce a development plan outlining your responsibilities, performance
objectives, and required skills for achieving future career goals. Identify specific
CPD activities, such as training programs, workshops, and mentorship
opportunities that align with your development plan and contribute to your
professional growth.
 Justify the role of CPD and development planning in building motivation. Explain
how engaging in CPD activities and setting clear development goals can
enhance job satisfaction, performance, and overall motivation in the workplace.
 Evaluate a range of evidence criteria used as measures for effective CPD.
Analyse factors such as relevance, credibility, and applicability of CPD activities
in achieving learning objectives and professional development goals.

Recommended Resources
Please note that the resources listed are examples for you to use as a starting point in
your research – the list is not definitive.

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Learning Outcomes and Assessment Criteria

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Professional Practice 15
Table of Contents

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Higher Nationals - Summative Assignment Feedback Form................................................................1

STUDENT ASSESSMENT SUBMISSION AND DECLARATION...........................................................4

Plagiarism..........................................................................................................................................4

Guidelines for incorporating AI-generated content into assignments:......................................................4

Student Declaration............................................................................................................................4

Task 1..................................................................................................................................................20

1.1 About Project............................................................................................................................20

1.2 Interpersonal Skills...................................................................................................................21

1.3 Introducing team member roles according to Belbin’s theory..................................................23

1.4 Goals and Objectives of the project..........................................................................................25

1.5 Time Management skills...........................................................................................................26

Benefits of good time management............................................................................................26

The effect of poor time management..........................................................................................27

1.6 Effective communication..........................................................................................................27

Verbal communication................................................................................................................27

Nonverbal communication..........................................................................................................29

Electronic communication..........................................................................................................29

1.7 Budget Plan...............................................................................................................................39

1.8 Problems and solution...............................................................................................................40

Contingencies..............................................................................................................................42

Feedback.....................................................................................................................................43

Grant chart..................................................................................................................................50

Task 2..................................................................................................................................................51

2.1 Problem solving........................................................................................................................51

What is problem solving?...............................................................................................................51

Popular problem-solving techniques...............................................................................................51

Brainstorming.............................................................................................................................51

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 Swot analysis..............................................................................................................................52

Why method................................................................................................................................53

Drill down method......................................................................................................................54

Ideal method................................................................................................................................55

2.2 Critical path analysis.................................................................................................................56

Applying critical path analysis....................................................................................................57

Critical Reasoning.......................................................................................................................58

Task 3..................................................................................................................................................59

3.1 Team dynamics.........................................................................................................................59

Importance of team dynamics.....................................................................................................59

Characteristics of Team Dynamics.............................................................................................60

3.2 Focusing on the roles played by each group member...............................................................60

3.3 Justification of own role............................................................................................................63

3.4 Own role and contribution........................................................................................................63

Task 04................................................................................................................................................64

4.1 What is CPD?............................................................................................................................64

Motivational theories play a significant role in understanding and improving workplace

performance. Here's a simplified summary of four prominent motivational theories and their
impact on employee productivity:..............................................................................................65

Difference in Motivational theories............................................................................................66

Motivational theories' similarities...............................................................................................66

Motivation and CPD:..................................................................................................................67

CPD plan for group.....................................................................................................................67

4.2 CPD is significant in a work environment............................................................................69

a development strategy that identifies roles, performance standards, and abilities needed to
achieve future objectives.............................................................................................................70

Figure 1 Belbin team role...................................................................................................................26

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Figure 2/class discussion 1..................................................................................................................29
Figure 3/ class discussion 2.................................................................................................................30
Figure 4/ class discussion 3.................................................................................................................30
Figure 5/ class discussion 4.................................................................................................................31
Figure 6/Electronic communication 1.................................................................................................32
Figure 7/Electronic communication 2.................................................................................................33
Figure 8/Electronic communication 3.................................................................................................34
Figure 9/Electronic communication 4.................................................................................................35
Figure 10/Electronic communication 5...............................................................................................36
Figure 11/Electronic communication 6...............................................................................................37
Figure 12/Electronic communication 7...............................................................................................38
Figure 13/Final Event 1......................................................................................................................39
Figure 14/Final Event 2......................................................................................................................39
Figure 15/Final Event 3......................................................................................................................40
Figure 16/Final Event 4......................................................................................................................41
Figure 17/Final Event 5......................................................................................................................41
Figure 18/FEEDBACK FORM 1........................................................................................................45
Figure 19/FEEDBACK FORM 2........................................................................................................46
Figure 20/FEEDBACK FORM 3........................................................................................................47
Figure 21/FEEDBACK FORM 4........................................................................................................48
Figure 22/FEEDBACK FORM 5........................................................................................................49
Figure 23/FEEDBACK FORM 6........................................................................................................50
Figure 24/FEEDBACK FORM 7........................................................................................................51
Figure 25/BRAINSTORMING...........................................................................................................53
Figure 26/ swot analysis......................................................................................................................54
Figure 27/Why method.......................................................................................................................55
Figure 28/Drill down method..............................................................................................................56
Figure 29/Ideal method.......................................................................................................................57
Figure 30/ OUR critical path analysis.................................................................................................60

Table 1 APPOINTED ROLES............................................................................................................23

Table 2 Appointed roles according to skills.......................................................................................25
Table 3 Appointing team members according to Belbin....................................................................27

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Table 4 budget plan.............................................................................................................................42
Table 5 problems and solutions..........................................................................................................44
Table 6 contingencies plan..................................................................................................................45
Table 7 gnat chart................................................................................................................................53
Table 8 schedule table.........................................................................................................................53
Table 9 SWOT Analysis table............................................................................................................59
Table 10 USING CRITICAL REASONING IN THE PROJET........................................................62
Table 11 roles played by each group member....................................................................................63
Table 12 CPD plan for group..............................................................................................................70

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 Acknowledgement

I would like to express my special thanks of gratitude to my lecturer Ms. Shanika in charge of this
subject, for her guidance and support in completing this project. Ms. Shanika is a great motivator
that made me more enthusiastic to finish my assignment successfully. I would also like to extend
my gratitude to our Esoft management for providing our team with all the required facilities within
the limited time which led to a successful outcome.

Secondly, I would like to thank my Friends and Parents for being an immense support in order to
finish this successfully.

Thankfully
Amaan malik

Task 1

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 1.1 About Project
In order to teach participants from DITEC Batch 26 Diploma students how to make money using
social media platforms, our team planned a session on "Social Media Earning." The purpose of the
event, which was held on September 12, 2024, was to give participants useful advice on how to
make money from their internet presence. With 15 individuals, we assigned duties effectively using
project management concepts like Belbin's Team Role Theory, guaranteeing a seamless workflow
from preparation to execution.

Since social media has developed into an important business tool in the modern era, our goal was to
close the knowledge gap for students who were interested in the subject but lacked expertise. We
focused on a range of revenue-generating strategies, such as product promotions, influencer
collaborations, affiliate marketing, and content production. Building a personal brand on social
media sites like Facebook, Instagram, YouTube, and TikTok was one of the topics discussed. Other
topics included audience engagement tactics, content optimization through algorithm knowledge,
and leveraging analytics to increase visibility.

We faced difficulties including participants' different levels of social media experience and
technological problems with multimedia material compatibility, even with the careful preparation.
In order to adjust to these problems in real time and guarantee a flawless event experience, effective
communication and teamwork were essential. According to the encouraging comments, the class
was well received, and attendees came away knowing exactly how to use social media to generate
revenue.

Every team member had specific tasks and duties that matched their abilities, which helped the
event be delivered successfully:

Table 1 APPOINTED ROLES

Team Member Appointed Roles

Imantha Presenter
Pamitha Presenter
Duvindhu leader, Presenter,
Snacks provider, Event helper
Achintha Feedback

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 Navin Coordinator, Event helper
Dilhara Coordinator, Event helper
Thanoj Content creator
Pasindhu Beverage, Feedback
Amaan Presenter, Snacks provider
Janani Beverage, Event helper
Enuri Presenter, content creator
Sandini Presenter, content creator
Anjali Feedback
Sanjeewan Presenter, content creator, Helper,
Snacks provider
Sahan Feedback

Through the workshop, we were able to improve our unique abilities and acquire important
knowledge about working together, communicating, and flexibility in a work environment. We got a
deeper understanding of the value of teamwork through hands-on practice and post-event
assessments, which made this project a worthwhile educational opportunity.

1.2 Interpersonal Skills

Soft skills include interpersonal abilities. Relationships are formed, maintained, and developed in
part by the way we engage with others. You can assist create a professional and effective work
atmosphere that benefits employers and employees alike by using your interpersonal skills.
Although these abilities are useful in many ways, employers appreciate them more than an
employee's technical talent, both formally and informally.

Some most common interpersonal skills:

 Communication: information can be sent and received through a range of verbal and non-
verbal techniques. They are crucial to creating successful professional relationship.
 Conflict resolution: should be a person with empathy, during a problem should be able to
listen for both side and give a proper solution.
 Listening: a better understanding should result through active listening, which calls for much
more intense focus and empathy.

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  Leadership: ability to motivate, inspire and instruct others. Should also be able to posses a
management skill as well.
 Team work: should be able to motivate the fellow colleagues by understanding their
situation to get the results needed.
 Positive attitude: the mental health makes up the majority of your physical health. Having
good mental health inspires us to strive for excellence. It also motivates us to improve better
in our work.
 Motivation: should carry a positive attitude always in order to cheer everyone up to finish
before deadlines.
Interpersonal skills is something every individual need to improve within them self in order to
maintain peace in work place and in personal life.

Table 2 Appointed roles according to skills

Team Appointed Roles Required Skills Performance objectives

Member
Imantha Presenter Communication, Active Develop confidence when
speaking in front of an audience
listening
and improve your listening
abilities.
Pamitha Presenter Communication, Develop your presenting
abilities and keep smiling to
Positive Attitude
create a helpful environment.
Duvindhu leader, Presenter, Motivation, Leadership, Develop your conflict-resolution
Snacks provider, Conflict Resolution and leadership abilities, and
Event helper successfully inspire team
members.
Achintha Feedback Active listening, Improve your ability to analyze
comments and respond
Empathy
sensitively to improve
participant interaction.
Navin Coordinator, Teamwork, Positive Develop organizational abilities
Event helper Attitude and enhance team dynamics.
Dilhara Coordinator, Communication, Improve logistical planning and
Event helper Teamwork facilitate team communication
Thanoj Content creator Motivation, Boost content creation and
maintain motivation to fulfill
Conflict Resolution
deadlines.

Pasindhu Beverage, Teamwork, Conflict Boost multitasking skills and

offer helpful criticism to help
Feedback Resolution
achieve event goals.

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 Amaan Presenter, Communication, Keep a cheerful attitude and
Snacks provider Positive Attitude build your confidence when
speaking in front of an audience.
Janani Beverage, Event Teamwork, Encourage hospitality and
helper Positive Attitude teamwork to create a great event
atmosphere.
Enuri Presenter, content Communication, Enhance content production and
inspire teammates to produce
creator Motivation
high-quality material.
Sandini Presenter, content Communication, Increase audience involvement
and continue to take a positive
creator Positive Attitude
approach while customizing
content.
Anjali Feedback Active listening, Develop your ability to analyze
comments and listen with
Empathy
empathy for constructive
critique.
Sanjeewan Presenter, content Motivation, Teamwork Help team members with their
creator, content and event requirements
Helper, and keep them motivated to
complete the project.
Snacks provider
Sahan Feedback Active listening, Develop your feedback-giving
abilities and use sympathetic
Empathy
listening to better comprehend
participant experiences.

1.3 Introducing team member roles according to Belbin’s theory

After nine years of intensive research to determine how team dynamics might be improved for
success, Dr. Meredith Belbin created Belbin's Team Roles in 1981. Belbin distinguished nine roles
—which fall into three categories: action-oriented, people-oriented, and intellectual roles—that
people in teams naturally take on. Every role makes a unique contribution to the performance and
operation of the team. The completion and quality of tasks are the main concerns of action-oriented
positions such as Shaper, Implementer, and Completer Finisher. Coordinator, Team Worker, and
Resource Investigator are examples of people-oriented positions that improve team cohesion,
motivation, and communication. Finally, the intellectual positions of Specialist, Monitor Evaluator,
and Plant are essential for creativity, critical thinking, and subject-matter knowledge.

Belbin's thesis has been criticized for oversimplifying individual skills and inclinations, but it does
provide useful insights into a team's strengths and limitations. This knowledge enables teams to

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capitalize on each member's individual strengths, allocate duties effectively, and maintain a
balanced approach to goal achievement. When implemented correctly, Belbin's roles can highlight
how each member can best contribute to collective success, resulting in a more harmonious and
productive workplace. (.indeed, 2024)

Figure 1 Belbin team role

Table 3 Appointing team members according to Belbin

Team Member Team Roles Role Description

Imantha Monitor evaluator Provides independent evaluations and ensures that
team decisions are sound and grounded.
Pamitha Specialist Provides specialized knowledge and in-depth
experience in fields that demand technical
understanding.
Duvindhu Plant Innovates and proposes novel solutions to
challenging issues.
Achintha Shaper Motivates the team to stay focused on their goals and
overcome obstacles.
Navin Coordinator Assign duties effectively and ensures that all team

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 members are actively involved.
Dilhara Coordinator Encourages clear communication and teamwork
among the team.
Thanoj Complete Finisher Supervisors work attentively to discover and correct
errors and omissions.
Pasindhu Resource Investigator Explores external customers and brings in the
resources required for team success.
Amaan Shaper Encourages the team to strive for greatness,
encouraging everyone to continually develop.
Janani Monitor evaluator Critically evaluates team plans to ensure their
feasibility and logic.
Enuri Complete Finisher Finalizes project details and refines them to improve
the team's output quality.
Sandini Team Worker Provides flexibility and support to ensure smooth
team operations.
Anjali Resource Investigator Maintains external ties, allowing access to fresh
information and resources.
Sanjeewan Team Worker Actively listens and offers emotional support,
creating a healthy team environment.
Sahan Implementer Turns ideas into tangible actions and organizes work
to reach team goals efficiently.

1.4 Goals and Objectives of the project

Our main goal is to provide users with a thorough understanding of social media income prospects,
including how to leverage various platforms, build a personal brand, and devise monetization
tactics. This project intends to instill confidence in participants on the dynamics of social media
income and the instruments available for good management and growth.

Goal 01: Educate participants how to comprehend and use social media platforms for possible
revenue.
Objective 1.1: Give a structured review of different social media sites and their revenue potential.
Objective 1.2: Provide participants with strategies for developing a personal brand and hiring
followers.

Goal 02: Teach participants about effective content development and audience interaction.
Objective 2.1: Teach how to create engaging content for certain audiences.
Objective 2.2: Learn audience engagement techniques to increase visibility and interaction rates.

Goal 03: Introduce monetization strategies and administration tools for social media income.
Objective 3.1: Explain the various ways to monetize social media, such as adverts, sponsorships,
and connected marketing.

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Objective 3.2: Showcase tools and analytics for tracking growth and managing income streams
effectively.

Goal 04: Encourage participants to be consistent and adaptable in today's dynamic social media
ecosystem.
Objective 4.1: Keep participants engaged by setting realistic growth and income goals.
Objective 4.2: Provide insights about modifying techniques to keep up with changing social media
trends.

These organized aims and objectives seek to provide learners with a clear path to success in social
media income, providing both practical skills and long-term adaptability.

1.5 Time Management skills

Time management is the ability to control how you use your time in order to achieve your
objectives. Being productive means having more time to relax. This is particularly essential because
most of them struggle to be effective while working from home. We would be able prioritize and
complete the urgent task before others, also this would help to prevent deadline being missed or
important projects getting delayed. The benefit of good time management at work includes the
ability to work less and accomplish greater achievements. Allows you to finish things with minimal
effort and make the most of your time by working smarter, not harder.

Benefits of good time management

Less stress: if we prioritize our task and tackle them first according to proper time, you then surely
know what needs to be done.
Better-work life balance: you can be more productive in work and have more time for our most
essential relationships if you manage your professional and personal lives effectively.
Greater focus: if we arrange our time properly, we would be able to focus on one thing properly and
achieve our goal faster.
Prevents procrastination: this happens mainly due to not proper time management. If you don’t set
aside a specific time for a task to be done then it will lead you to stress, frustration, and low grade
High level of productivity: when you prioritise your time and complete all the task accordingly then
it will increase your productivity.

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The effect of poor time management
Due to poor time management, we won’t be able to complete our works on or before the given
deadlines. This would increase our stress level and also, we would miss great opportunities, where
we won’t be able to achieve our goals. When we don’t work according to a time management then
our quality of the work won’t be sufficient enough and mistake would be made. So, everyone should
make should they implement time management skills in their daily work life.

1.6 Effective communication

Effective communication is essential for successful interactions in both personal and professional
settings. It involves the interchange of information and ideas, which promotes understanding and
collaboration among persons. Communication consists of four major components: listening,
speaking, watching, and empathizing. It's critical to distinguish between different types of
communication, such as digital channels (including social media and email) and in-person
interactions, because each has its own set of features and best practices.

Verbal communication
Verbal communication refers to the transmission of messages via spoken or written language. It can
happen in real-time interactions, presentations, or in written forms such as emails and reports.
Verbal communication has the advantage of accelerating information exchange, providing
reliability, and allowing for instant feedback. However, it does have negatives, such as the
possibility of misunderstandings or misinterpretations, especially in lengthy texts. In our
conversations, using verbal communication tactics allowed for quick clarification of concepts and
strategies, ensuring that everyone was on the same page.

Figure 2/class discussion 1

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Figure 3/ class discussion 2

Figure 4/ class discussion 3

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Figure 5/ class discussion 4

Nonverbal communication
Nonverbal communication is the transmission of messages without using spoken or written
language. This include body language, eye contact, gestures, posture, and facial expressions.
Nonverbal cues can successfully transmit emotions and attitudes, frequently supplementing the
spoken word. Its benefits come from its simplicity and ease of comprehension, which can save time
and prevent misinterpretation. In a professional setting, being aware of nonverbal cues helps
measure reactions and establish rapport, which is critical for effective teamwork and relationship
building.

Electronic communication
Electronic communication methods, such as social media, email, and video conferencing, have
grown in popularity as technology has advanced. These innovations have revolutionized our ability
to connect, dramatically eliminating time and space obstacles. The benefits of electronic
communication include cost-effectiveness, instant availability, and ease of information sharing.
However, it does present certain issues, including security concerns, potential technical difficulties,
and the danger of misunderstandings due to a lack of personal interaction. Overall, mastering
multiple forms of communication—verbal, nonverbal, and electronic—is critical for effective
interpersonal interactions in today's changing society.

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Figure 6/Electronic communication 1

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Figure 7/Electronic communication 2

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Figure 8/Electronic communication 3

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Figure 9/Electronic communication 4

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Figure 10/Electronic communication 5

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Figure 11/Electronic communication 6

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Figure 12/Electronic communication 7

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1.12 Final Event

Figure 13/Final Event 1

Figure 14/Final Event 2

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Figure 15/Final Event 3

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Figure 16/Final Event 4

Figure 17/Final Event 5

1.7 Budget Plan

Table 4 budget plan

CATEGORY DESCRIPTION PER ESTIMATED TOTAL

COST
PERSON
COST

Fund Workshop 1000.00 11000.00 13000.00

Member

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Refreshment Catering 100.00 5000.00
(Lunch/Snacks)

Drinks 100.00 5000.00

Additional 1000.00 11000.00

Expenses

1.8 Problems and solution

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Table 5 problems and solutions

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Contingencies
Table 6 contingencies plan

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Feedback

Figure 18/FEEDBACK FORM 1

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Figure 19/FEEDBACK FORM 2

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Figure 20/FEEDBACK FORM 3

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Figure 21/FEEDBACK FORM 4

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Figure 22/FEEDBACK FORM 5

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Figure 23/FEEDBACK FORM 6

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Figure 24/FEEDBACK FORM 7

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Grant chart

Table 7 gnat chart

n n n l l g ug ug p ep
- Ju 7-Ju 7-Ju -Jul 7-Ju 7-Ju -Au 6-A 6-A -Se 5-S
7 1 2 7 1 2 6 1 2 5 1

Finding Topic 11-Jul 7

Assign roles& Responsibilites 11-Jul 7

Researching 18-Jul 21

Creating Presentation 31-Jul 21

Proof Reading&corrections 8-Aug 14

Assemble other materials 14-Aug 7

Rehearsal/training 21-Aug 12

Workshop executioin 3-Sep 1

Table 8 schedule table

Days To
Tasks Start Date End Date
Complete

Finding Topic 11-Jul 17-Jul 7

Assign roles &
11-Jul 7
Responsibilities 17-Jul
Researching 18-Jul 8-Aug 21
Creating
31-Jul 21
Presentation 21-Aug
Proof Reading
8-Aug 14
corrections 22-Aug
Assemble other
14-Aug 7
materials 21-Aug
Rehearsal/
21-Aug 12
training 1-Sep
Workshop
3-Sep 1
execution 3-Sep

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 Task 2
2.1 Problem solving
What is problem solving?
The process of describing an issue identifying its cause, and putting a solution into action is what is
meant by problem-solving. The ability of people to influence our environment through finding
solutions at the basic concept of problem-solving. Life gets advance when we solve our issues and
we make decision. (kaplan, march 03, 2023)
Identify the problem: we focus more on the problems effect than the actual problem. We must be
able to identify the problem not the effect.
- Define the problem: we need to find out the root cause of this problem.
- Find alternative solutions: see what has made it a problem and cause for it in a proper order so
that it will easy to find solutions.
- Evaluate the result: once u find a solution and execute it you need to know whether was it the
best solution found, has it been solved know.

Popular problem-solving techniques

Brainstorming

Figure 25/BRAINSTORMING

Brainstorming is a creative problem-solving strategy aimed to produce a large number of ideas

rapidly. This strategy encourages free thinking and open communication among participants, which
aids in the development of unique ideas. While group brainstorming frequently generates more
diverse ideas than traditional problem-solving methods, research shows that individual
brainstorming can deliver better results. This is primarily due to the possibility that group dynamics
would hinder distinctive contributions, as members may become unduly focused on the ideas of
others, resulting in a decline in individual originality. Furthermore, efficient brainstorming sessions

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necessitate adherence to specified techniques and principles in order to enhance idea development.
To optimize this strategy, provide a supportive environment that encourages participation from all
members while allowing for separate thought. Setting time limitations and providing prompts can
improve the brainstorming session. Finally, successful brainstorming can result in the discovery of
novel solutions and a larger pool of ideas for future project development. (IED team, 8 octorber
2020)

Swot analysis

Figure 26/ swot analysis

A SWOT analysis is a strategic planning tool that assesses an organization's strengths, weaknesses,
opportunities, and threats. This framework is frequently used by a variety of organizations, from
small firms to huge corporations, to evaluate their current condition and develop future goals.
SWOT is an abbreviation for Strengths, Weaknesses, Opportunities, and Threats. Strengths are
internal characteristics that offer an organization a competitive advantage, whereas weaknesses are
internal elements that may impede performance. Opportunities are external variables that the
organization can use to expand and succeed, whereas dangers are external difficulties that may harm
the organization. A SWOT analysis gives useful insights into areas for improvement, helping
businesses to leverage their strengths and opportunities while addressing their weaknesses and
managing threats. This process promotes informed decision-making, improves strategic planning,
and encourages team collaboration because it frequently involves input from multiple stakeholders
to generate a thorough picture of the organization's situation. (kenton, june 19, 2023)

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Why method

Figure 27/Why method

The Five Whys method is a problem-solving methodology that involves frequently asking the
question "Why?" This strategy is especially useful in complicated systems where several elements
can contribute to an issue. Teams can find key problems that may go unnoticed if they break down
an issue into smaller components and investigate the underlying causes. The key advantage of the
Five Whys technique is that it focuses on identifying practical solutions by addressing the root
problems rather than transient fixes. This technique promotes a culture of continuous improvement
by encouraging teams to conduct deeper analysis and learning. For example, if a team encounters
difficulties with teamwork, they may question why team members are not actively involved. This
inquiry can provide information about commitment levels, knowledge gaps, and unfamiliarity with
the project, ultimately guiding the team to effective solutions. This strategy enables groups to
streamline their problem-solving efforts, increase productivity, and minimize reoccurring
challenges. (tulip, n.d.)

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Drill down method

Figure 28/Drill down method

The Drill Down method is an organized approach to problem resolution that entails breaking down
large challenges into smaller, more manageable components for study. This technique enables teams
to investigate many aspects of a problem, resulting in a better understanding of its components and
their relationships. By focusing on specific parts of a problem, teams can find root causes, trends,
and potential areas for improvement. This strategy is especially useful when dealing with complex
situations since it promotes deep study and analysis rather than superficial treatment. The method
often begins with a large topic or issue and then gradually breaks it down into sub-questions or
components, each of which can be investigated further. This strategy not only helps to discover
underlying difficulties, but it also encourages team members' collaboration and communication as
they work together to complete the analysis. Using the Drill Down method, teams may create
specific solutions that address the complexities of a problem, resulting in more effective decision-
making and strategic planning.

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Ideal method

Figure 29/Ideal method

The Ideal method is a problem-solving technique that encourages teams to imagine the finest
possible outcome or solution to a given difficulty. This strategy encourages creativity and invention
by challenging individuals to think beyond their existing restrictions and envision what an ideal
world would be like. Focusing on an ideal solution allows teams to identify critical traits and factors
that lead to success, ultimately steering their problem-solving efforts in a positive direction. This
method frequently includes brainstorming sessions in which participants are encouraged to express
their ideal situations freely, establishing an environment of open debate and creative thought. Once
an ideal vision has been defined, teams can work backward to determine the processes, resources,
and tactics needed to accomplish it. This strategy not only improves it boost team spirit, but it also
sets a clear goal for problem solving. Using the Ideal technique, companies can build a forward-
thinking mindset that encourages creativity and collaborative efforts to achieve excellence in their
projects and activities.

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Table 9 SWOT Analysis table

2.2 Critical path analysis

Critical Path Analysis (CPA) is a project management technique that determines the sequence of
actions and activities required to complete a project on time. This method assesses a project's overall
duration and identifies the specific activities that must be accomplished as soon as possible to
ensure that the project is completed on time.

CPA is based on the Critical Path Method (CPM), which was created in the 1950s. It entails
breaking down a project into smaller, manageable tasks, developing a network diagram that depicts
the relationships between these activities, and identifying the critical path. The critical path includes
tasks that must be performed on time; any delays in these jobs will surely push back the project's
overall deadline.

Identifying the critical path allows project managers to prioritize these critical tasks, allocate

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resources effectively, and adjust the project plan as needed. Furthermore, CPA assists managers in
determining whether particular jobs may be delayed without hurting the project's timeline, allowing
them to make educated judgments regarding balancing cost, time, and scope. (Team Asana, 2024)

Applying critical path analysis

To effectively use CPA as a team member for scheduling, planning, and coordinating the tasks
required to accomplish a project on schedule, follow the steps below:

Create a network diagram: That demonstrates the tasks, their relationships, and associated
timeframes. This diagram helps to identify both critical path and non-critical jobs.

Monitor Progress: Continuously update the project plan and alter resource allocation as needed to
keep the critical path on track.

Determine Dependencies: Examine the relationships between each activity to determine which
actions must be performed before the others may begin.

Identify Tasks and Activities: Create a detailed list of all tasks and activities required for project
completion.

Allocate Resources: Assign suitable resources to jobs on the critical path to ensure timely
completion.

Estimate Duration: Determine the time required to accomplish each indicated task and activity.

By following these procedures, project teams can effectively use CPA to assure project success and
timely completion.

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Figure 30/ OUR critical path analysis

Critical Reasoning

Understanding, analyzing, synthesizing, and evaluating knowledge gathered through observation,

experience, reflection, reasoning, and communication. It entails delving into the specifics of 'what',
'where', 'when', 'why', 'who', and 'how' in order to improve comprehension, decision making, and
problem solving. Individuals with these skills may discover logical links between concepts, evaluate
arguments, examine evidence, detect flaws in reasoning, approach problems systematically, and
reflect on own beliefs and assumptions.

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Table 10 USING CRITICAL REASONING IN THE PROJET

Task 3

3.1 Team dynamics

Team dynamics are the interactions and underlying psychological processes between team members
during joint endeavors. These dynamics shape how team members perceive one another, the team,
and their goals. Emotions, attitudes, and behaviors emerge as a result of good interactions, laying
the groundwork for successful teamwork.

Importance of team dynamics

Positive team dynamics are critical for success and productivity in collaborative settings. When
dynamics are strong, communication and collaboration improve, creating an environment conducive
to creativity and invention. In such situations, team members are more motivated and engaged, and
disagreements are resolved constructively, allowing for more efficient decision-making and

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problem-solving. Furthermore, positive team dynamics promote trust and respect while also
encouraging personal growth because team members feel appreciated and supported. This
combination not only increases team togetherness, but also aids in the effective execution of
common goals.

Characteristics of Team Dynamics

Key characteristics determine the quality and efficacy of team dynamics:

Trust: Trust is essential for effective team interactions. When team members trust one another, they
are confident in their ability to fulfill goals, perform their duties efficiently, and communicate
honestly.

Roles and Responsibilities: Clear roles and responsibilities help team members understand their
respective activities and contributions, resulting in more effective teamwork. Defined
responsibilities also help to reduce overlaps and ensure accountability.

Leadership: Strong leadership is required to guide the team towards its goals. A skilled leader builds
trust, handles problems, and keeps the team engaged, improving overall cohesion and productivity.

Communication: Effective communication is the foundation of successful team interactions. Open,

honest, and courteous communication allows for greater coordination, shared understanding, and
collaborative issue solving.

Conflict: Conflict, while a normal part of team dynamics, may be both beneficial and damaging.
Positive conflict can boost creativity and decision-making, whereas unresolved bad conflict can
harm relationships and impede performance.

Cohesion: Cohesion occurs when team members have common goals, respect one another, and bond
via shared experiences. A cohesive team is more likely to work well together, keep morale high, and
achieve its goals.

Understanding and creating these characteristics within a team can considerably increase its chances
of success, allowing it to deal with problems and fulfill collective goals more effectively.

3.2 Focusing on the roles played by each group member

Table 11 roles played by each group member

Names Roles Belief

Imantha Presenter Imantha was chosen as a presenter because of his outstanding

public speaking skills and natural ability to connect with the
audience. His confident demeanor and clarity in

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 communication guarantee that vital themes are properly
transmitted, making a lasting impact on participants. His
presentation abilities will definitely help to create an
interesting and professional environment.
Pamitha Presenter Pamitha, known for his ability to clarify complex subjects,
was chosen as a presenter. His ability to properly explain
complex subjects makes him an excellent communicator. His
ability to connect with people guarantees that the audience can
follow and grasp the content, making the event more friendly
and accessible.
Duvindhu Leader, Duvindhu has taken on many tasks because of his exceptional
Presenter, Event organizational skills and dedication to the team. As team
helper, snacks leader, he effectively organizes team members and tasks,
ensuring that everything goes smoothly. His communication
provider
talents make him an effective presenter who can hold the
audience's attention. Furthermore, he has volunteered to
supervise snack preparations, indicating his commitment to the
event's success by ensuring that both logistics and attendance'
comfort are taken care of.
Achintha Feedback Achintha has been assigned to collect and deliver feedback.
Achintha is known for his critical thinking talents and
provides constructive and balanced thoughts. His feedback
will be critical in assisting the team in refining their approach
and improving their performance, ensuring that each session
exceeds the previous one.
Navin Coordinator, Navin's outstanding organizational and communication
Event helper abilities made him an excellent coordinator and event helper.
He is responsible for event logistics and coordinating with
presenters to ensure that the event runs successfully. Navin's
dedication to the role will benefit both the speakers and the
audience, resulting in a well-organized and flawless
experience.
Dilhara Coordinator, Dilhara, like Navin, has been appointed as a coordinator and
Event helper event assistance due to his exceptional organizing skills and
good communication qualities. His tasks include handling
logistics and aiding presenters, thereby ensuring the event runs
smoothly. Dilhara's contributions will guarantee that the
event's structure is strong and that presenters receive adequate
assistance throughout.
Thanoj Content creator Thanoj has taken on the role of content creation, having
previously created interesting content. His writing abilities and
originality qualify him to create written materials for the
event, such as invites, social media postings, and event
programs. His contributions ensure that every event-related
information is both engaging and professional.
Pasindhu Feedback, Pasindhu has been assigned dual roles as a feedback supplier
beverage and beverage planner. His experience designing menus
qualifies him to pick and arrange refreshments for attendees,
ensuring drinks are available and accessible. As a feedback

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 provider, his critical views will assist the team in improving
the event by identifying areas for improvement.
Amaan Presenter, I'm delighted to be a presenter because I enjoy interacting with
Snack provider people and ensuring that material is easily understood by the
audience. I've practiced my public speaking skills to ensure
that the main topics are conveyed clearly. In addition, I will be
in charge of managing the snack arrangements. Taking on this
role allows me to give a personal touch to the event, making
sure everyone is comfortable and well-cared for.
Janani Beverage, Janani was chosen as a presenter because of her strong public
Event helper, speaking skills and ability to explain concepts effectively. Her
Presenter job as an event aide illustrates her adaptability and desire to
assist in a variety of capacities. Janani will also supervise
beverages, ensuring that refreshments are accessible and that
the event runs smoothly without disruptions.
Enuri Presenter, Enuri brings a unique blend of creativity and great
Content creator communication abilities to her roles as a presenter and content
creator. She will not only prepare interesting presentations, but
will also deliver them in a way that piques the audience's
interest. Her dual position will improve the event's substance
while also contributing to its overall success.
Sandini Presenter, Sandini, known for her ability to explain complex information
Content creator in an appealing manner, has been appointed as a presenter. Her
expertise in content production enables her to lend a creative
flavor to the information offered. Sandini's dual job will
improve the quality and appeal of the event content.

Anjali Feedback Anjali has been chosen as a feedback source because of her
balanced approach and critical thinking abilities. Her ability to
provide constructive insights means that the team receives
useful feedback, allowing them to fine-tune their approach and
increase the event's quality.
Sanjeewan Presenter, Sanjeewan has taken on multiple duties, showing his
Content creator, flexibility and dedication to the event's success. As a
Helper, snacks presenter, he efficiently explains key ideas, while his content
development skills improve the event's written materials. In
provider
addition, he helps with event logistics and food arrangements,
ensuring that guests are well-fed and the event goes
successfully.
Sahan Feedback Sahan was appointed as a feedback source because of his
critical thinking skills and ability to provide well-balanced
input. His opinion will be helpful in identifying areas for
improvement, allowing the team to present a polished and
successful event.

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 3.3 Justification of own role
In my dual role as Presenter and Snack Provider, I strive to create a happy and engaging
environment that benefits both the audience and team members. As a Presenter, I bring my passion
for connecting with others to the forefront. My primary goal is to provide information simply and
confidently, ensuring that the event's important ideas are communicated effectively. I've spent time
honing my public speaking skills so that I can establish a natural connection with the audience,
keeping them engaged and open to the subject provided.

In my extra duty as Snack Provider, I'm looking forward to making the gathering feel more friendly.
By planning snacks, I hope to create a nice setting in which people can feel refreshed and calm. This
role allows me to express concern for the audience's comfort and well-being, which I believe is
essential to the success of any event. Taking care of these tiny but significant details is consistent
with my desire to make the occasion joyful and memorable.

Together, my duties as Presenter and Snack Provider allow me to combine my communication and
hospitality skills, resulting in an event that is both professional and entertaining for all participants.

3.4 Own role and contribution

As a Presenter and Snack Provider, I contributed significantly to the project's success. Here are the
main contributions I made:

Clear Communication: I made sure the presentation was structured and clear, so that the audience
could easily follow the event's flow and understand the key themes. My public speaking talents
contributed to a lively atmosphere.

Audience Connection: I made an extra effort to establish a personal connection with the audience by
expressing topics clearly and enthusiastically, which elicited a good response and kept their
attention throughout the program.

Snack Coordination: I carefully arranged the snacks, selecting alternatives that were both easy to
serve and pleasurable. This planning ensured that participants had refreshments on available, which
added to the overall relaxed environment.

Supporting Team Comfort: I assisted my teammates with setup and event logistics, ensuring a
seamless workflow and addressing any unexpected needs.

input and Improvement: Throughout the preparation process, I solicited input from the team on my
presentation style and snack arrangements, making sure that any suggestions were incorporated to
improve both my own and the team's performance.

My roles collaborated to not only improve the attendees' experience, but also to support my team,
resulting in a successful and well-executed event.

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 Task 04
4.1 What is CPD?
Continuing Professional Development (CPD) is an ongoing process that extends beyond initial
training and includes the recording and application of gained skills and information. This
methodical strategy guarantees that professional skills and abilities remain relevant, allowing them
to keep up with industry trends, standards, and best practices. CPD is applicable at all phases of a
career and provides opportunities for improvement regardless of age, background, or educational
level. (Johnston, n.d.)

CPD is essential for both personal and professional improvement. It promotes knowledge
enrichment by keeping professionals informed about industry innovations, ensuring their
competence in a competitive work market. CPD promotes skill enhancement through targeted
training and workshops, which is an important component in achieving professional success.
Another significant advantage of CPD is adaptability; in fast changing industries, it allows
professionals to embrace change and adapt to new norms or practices. CPD encourages individuals
to evaluate their own skills and discover areas for growth, hence increasing self-awareness and
development. Collaboration is also important, as CPD activities frequently give networking
opportunities for professionals to share knowledge and viewpoints, resulting in specialized insights
that improve their capabilities.

Furthermore, CPD has a substantial impact on professional growth. It demonstrates a professional's

commitment to quality and advancement, which enhances their reputation and may lead to more
employment chances. CPD not only benefits careers, but it also brings personal joy. Participating in
CPD increases self-confidence, motivation, and job satisfaction, all of which contribute to overall
well-being. CPD enables professionals to attain their maximum potential by promoting continual
learning, skill refinement, adaptation, and networking. This helps them stay relevant and excel in
their chosen industries.

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Motivational theories play a significant role in understanding and improving workplace
performance. Here's a simplified summary of four prominent motivational theories and their
impact on employee productivity:
Motivational theories aid in increasing workplace efficiency by emphasizing how employee
motivation effects performance. Here's an outline of four major motivational theories and how they
relate to workplace dynamics:

Maslow's Hierarchy of wants proposes that humans are driven by a hierarchy of wants that begins
with fundamental physiological demands and progresses to higher goals, such as self-actualization.
Managers should prioritize meeting lower-level demands, such as safety and a sense of belonging,
before focusing on higher-level motivators, such as recognition or prospects for progress. By
addressing demands in this order, managers foster an environment that supports innovation and
overall employee development.

Herzberg's Two Factor Theory: Herzberg's paradigm separates motivational variables into two
categories: hygienic factors and motivators. Hygiene elements reduce unhappiness, whereas
motivators increase job satisfaction and self-motivation. Managers should concentrate on the latter
category, ensuring that employees have difficult work, are recognized for their achievements, and
are satisfied in their employment. This emphasis on motivators increases job happiness, which
improves performance.

Alderfer’s ERG Theory: According to Alderfer, employees have three basic needs: existence,
relatedness, and growth. If higher-level wants are unmet, people may shift their attention to more
immediate lower-level demands. Managers can increase performance by meeting three needs:
providing competitive compensation for existence, cultivating positive relationships for relatedness,
and encouraging possibilities for progress. This personalized strategy can boost motivation and
productivity by recognizing the mobility of needs.

McClelland's Theory of Needs emphasizes three primary motivators: achievement, affiliation, and
power. Managers can build tailored motivational techniques by knowing their individual drives.
Individuals with a strong need for achievement, for example, may excel in professions that need
teamwork. Those seeking power may be driven by leadership chances, which can increase
productivity and engagement.

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These motivational theories provide frameworks for understanding human motivation, allowing
managers to gain insights into improving employee performance. Managers build a highly
productive workforce by tailoring their approach to individual motivations. However, it is crucial to
remain adaptable, because each employee's motivational factors can change depending on their
circumstances and preferences. (sujan, june 24,2023)

Difference in Motivational theories

Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and Alderfer's ERG Theory provide
different perspectives on motivation. Maslow's Hierarchy of Needs emphasizes an organized
hierarchy, with individuals moving through five levels: physiological, safety, love/belonging,
esteem, and self-actualization. According to Maslow, this progression is rigorous; lower
requirements must be addressed before moving on to greater goals. In contrast, Herzberg's Two-
Factor Theory divides motivation into two categories: motivators that contribute to job satisfaction
and hygiene elements that prevent unhappiness. Unlike Maslow's hierarchy, Herzberg's approach
allows for greater flexibility, as hygiene aspects are required to avoid discontent but do not
immediately improve motivation or drive performance. Finally, Alderfer's ERG Theory divides
need into three categories: existence, relatedness, and growth, emphasizing the dynamic interaction
between these needs. ERG theory is particularly adaptable to individual differences because it
allows for adjustments in priority between unmet higher and lower wants. (CFI, 29.03.2023)

Motivational theories' similarities

Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory, and Alderfer's ERG Theory all
investigate the factors that drive job satisfaction and motivation. Each paradigm categorizes
requirements or components hierarchically and acknowledges the importance of serving basic needs
before addressing more complicated ones. These theories are frequently used in psychology, human
resources, and organizational behavior because they provide systematic approaches to
understanding and improving motivation in the workplace.

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Motivation and CPD:
CPD improves workplace motivation in several ways:

Recognition and Career Advancement: CPD frequently includes obtaining new qualifications or
training, which can lead to recognition and advancement prospects. This is a crucial motivator for
employees seeking career advancement and recognition.

CPD emphasizes skill development, which fosters a sense of success and maintains the need for
ongoing learning, further driving personnel.

Adaptation to Change: CPD keeps individuals updated about industry changes, lowering uncertainty
and increasing motivation by giving employees the confidence to face new challenges.

Purpose and Growth: CPD promotes personal development and provides a sense of purpose, which
is essential for maintaining motivation and attaining professional success. Setting personal
development goals through CPD helps employees feel fulfilled and motivated to perform better.

Finally, CPD plays an important role in keeping employees motivated. It not only promotes
professional growth and skill development, but it also addresses basic human motivators, sustaining
a sense of purpose and engagement. CPD encourages professionals to pursue lifelong learning and
skill enhancement, resulting in increased job satisfaction, performance, and personal fulfillment.

CPD plan for group

Table 12 CPD plan for group

Names Roles Required skills Performance CPD Plan

Objective

Imantha Presenter Active listening, Getting better at Participate in seminars

public speaking talking and speaking on public speaking
in public

Pamitha Presenter Active listening, Get more confident Take part in training
public speaking and better at giving for good speaking
public speeches skills
Duvindhu Leader, Active listening, Better your Attend leadership and
Presenter, Event motivating, teamwork and management
helper, snacks leadership leading skills workshops
provider

Achintha Feedback Customer Improve feedback Attend customer

service, communication and service and feedback
teamwork, customer dealing workshops
communication skills

Navin Coordinator, Activity Improve event Attend time

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 Event helper planning, time planning and time management and
management, management skills, public speaking
public speaking and improve public classes.
speaking abilities.

Dilhara Coordinator, Activity Enhance ability to Participate in event

Event helper planning, time handle events easily organizing and public
management, and give powerful speaking training.
public speaking talks.

Thanoj Content creator Communication Develop study Enroll in creative

, research, methods and writing and study
creativity improve creativity technique classes.
in content creation.

Pasindhu Feedback, Customer Enhance Attend training on

beverage service, conversation and customer service and
teamwork, teamwork skills, and teamwork.
communication improve customer
handling.

Amaan Presenter, Creativity, Improve creative Participate in

Snack provider critical thinking, thinking for imagination and critical
active listening speeches and build thinking training.
critical listening
skills.

Janani Beverage, Event planning, Improve event Attend event planning

Event helper, communication, planning and marketing training.
Presenter teamwork effectiveness and
improve team
interactions.

Enuri Presenter, Active listening, Improve writing and

Content creator communication, material delivery
writing skills, and improve
conversation
abilities.

Sandini Presenter, Active listening, Enhance writing Enroll in writing and

Content creator communication, skills and lecture speaking skills classes.
writing performance, and
improve listening
and speaking
abilities.

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 Anjali Feedback Customer Improve feedback Attend customer
service, communication and service and
teamwork, improve customer conversation training.
communication service skills.

Sanjeewan Presenter, Active listening, Strengthen content Attend content creation

Content creator, communication, development and and marketing training.
Helper, snacks writing public speaking
provider skills, and improve
teamwork.

Sahan Feedback Customer Develop better Participate in

service, teamwork and teamwork and
teamwork, conversation skills customer service
communication for effective training.
criticism.

4.2 CPD is significant in a work environment

There are various reasons why Continuous Professional Development (CPD) is important in the
workplace. First, it allows workers to stay up to date on the newest trends and best practices in their
sector, ensuring their job market competitiveness. Employees who participate in CPD programs
obtain vital knowledge and skills that help them perform better at work, resulting in higher output,
quality, and effectiveness. Furthermore, CPD promotes professional advancement by providing
employees with new skills and talents, which can lead to higher pay, promotions, and overall job
satisfaction.

Furthermore, providing CPD opportunities displays an organization's commitment to staff

development, resulting in increased engagement and retention rates. The success of CPD can be
measured using a variety of metrics, including the acquisition of new information and skills, their
application in job performance, and the achievement of corporate goals. For example, one can
assess the number of training sessions attended or certificates earned by employees, as well as how
their CPD efforts match with the company's strategic goals.

A well-developed CPD strategy can boost team members' motivation by giving them opportunities
to improve their knowledge, skills, and capabilities. This strategy may include training on conflict
resolution, time management, and emotional intelligence, which will assist team members develop
their interpersonal skills and maintain a healthy work-life balance. Furthermore, providing training

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in project management, public speaking, and creativity recognizes employees' skills, making them
feel valued, and motivating them to contribute to the team's success.

Furthermore, the CPD strategy helps foster a positive workplace culture by providing opportunities
for collaboration and communication. A supportive workplace culture develops a sense of belonging
among employees, encouraging them to collaborate and strive for common goals. Finally, a targeted
CPD project can improve both individual and team performance, resulting in a more engaged and
productive workplace. (Indeed Editiorial team, 2023)

a development strategy that identifies roles, performance standards, and abilities needed to
achieve future objectives
Name: Amaan Current position: Student Date started: 01/06/2022
Major career goal: Become a person perusing a good join in the field of software engineering
by 2025, also by following my post-graduation in 2025, I would like to first actively
participate in my internships and gain for practical experience and then engage in big project
which will make me reach heights in life.
Goal Target Date/Year Accomplish Date
Complete Diploma in IT by 01/06/2023 01/06/2023
July 2023 as Esoft Metro
Campus
Finish your current program for a strong foundation.
Complete HND in Software 2025 (Reading)
Engineering
Make a variety of code projects to highlight your interests and talents.
To make contacts, go to events, take workshops, and join online communities.
Supporting parties:
 College or University Faculty
 Academic Advisors
 Classmates for study groups

Apply for Internships Seek 6 months

internships at reputable
companies for practical

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 experience
Participate in open-source projects to advance your knowledge. To get the most out of your
internship, look for mentorship.
Supporting parties:
 College or University Career Services
 Job boards (e.g., LinkedIn, Indeed)
 Personal connections and referrals

Stay updated with courses 6 months

and certifications in relevant
areas.
Pursue further education in Software Engineering.
Supporting parties:
 Online coding platforms (GitHub, GitLab)
 Coding forums and communities for feedback
 Online tutorials and courses

Mentorship and Leadership By 2026

Become a mentor and take on leadership roles as your career advances.
Supporting parties:
 Industry mentors and role models
 Leadership development programs at work
 Opportunities within professional organizations

References
.indeed, 2024. indeed. [Online]
Available at: https://www.indeed.com/career-advice/career-development/belbin-team-roles
[Accessed 16 10 2024].
CFI, 29.03.2023. corporatefinanceinstitute. [Online]
Available at: https://corporatefinanceinstitute.com/resources/management/maslows-hierarchy-
ofneeds/
IED team, 8 octorber 2020. IED. [Online]
Available at: https://ied.eu/project-updates/why-is-brainstorming-an-important-part-of-our-daily-
work-routine/

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Indeed Editiorial team, 2023. indeed. [Online]
Available at: https://uk.indeed.com/career-advice/career-development/importance-of-cpd
[Accessed 10 10 2024].
Johnston, L., n.d. career. [Online]
Available at: https://career-advice.jobs.ac.uk/career-development/what-is-continuing-professional-
development-cpd/
kaplan, z., march 03, 2023. theforage. [Online]
Available at: https://www.theforage.com/blog/skills/problem-solving-skills
kenton, w., june 19, 2023. investopedia. [Online]
Available at: https://www.investopedia.com/terms/s/swot.asp
sujan, june 24,2023. tyonote. [Online]
Available at: https://tyonote.com/motivation/
Team Asana, 2024. Asana. [Online]
Available at: https://asana.com/resources/critical-path-method
[Accessed 09/24/2024 09 2024].
tulip, n.d. [Online]
Available at: https://tulip.co/glossary/five-whys/#:~:text=Five%20whys%20(5%20whys)%20is,the
%20question%20%E2%80%9CWhy%3F%E2%80%9D.

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