Control of Non Conforming Output- ID Number:
SNPC-011
Procedure
Country: India Department: QMS Doc.-type: Guideline Page: 1/2
Prepared: Shiva Shankar Date: 01.06.2019 Confidentiality status: Internal Revision: 1
Approved: Shivakumar Date: 01.06.2019 Document status: Final Language: EN
1.0 Purpose & Scope:
This procedure is established to ensure that products do not confirm to specific require-
ments are prevented from unintended use. This procedure covers all items, which do not
confirm to specified requirement.
2.0 Responsibility: Production In charge/Supervisor/Electrician/Fitter and Quality & Test-
ing In charge/Engineer.
3.0 References: ISO 9001:2015, Clause 8.7
4.0 Inputs:
Supplier performance metrics, Daily production report, Scrap reports, Inspection check
lists, Defect trend, Customer/Internal complaints.
5.0 Process:
5.1 Non -confirming products during in-process and final inspection are identified and se-
gregated by operator. These non-confirming products are kept separately in red bin/red
marked box, until the decision is taken.
5.2 Details of the non-conforming out puts are entered in daily production report and
scrap note by Production Supervisor.
5.3. In case of non-confirming products/ items during incoming inspection, the same is re-
jected and shifted to separate location duly identified. Then the products / items are re-
turned to the respective supplier with attached Rejection note.
5.4. The decision on non-confirming products / items are jointly taken by Quality & Test-
ing In charge, Production In Charge and Purchase head. The decision involves any of the
following, (a) Rework to meet the specified requirement, (b) Rejection or Scrap. (c) Devi-
ation to use with as per customer approval.
5.5. In the case of rework, the products/ items are re-inspected for performance and aes-
thetics by Quality & Testing Engineer before dispatching it to customer.
5.6. Any Non-conformity identified by Customers are dealt as per 8D report/complaint
forms.
5.7 Monthly statement of non-confirming products / items and actions taken are prepared
by Quality & Testing In charge and will be discussed during MRM.
6.0 Outputs:
8D Reports, Rejection note, Inputs to CIP, Material Reconciliation, Deviation copy, Logs.
We reserve all rights to this document. The recipient acknowledge this and shall not without our written consent
disclose them to any third party and be used for the indicated purpose only.
ID Number:
Control of Non Conforming Output SNPC-011
Country: India Department: QMS Doc.-type: Guideline Page: 2/2
Prepared: Shiva Shankar Date: 01.06.2019 Confidentiality status: Internal Revision: 1
Approved: Shivakumar Date: 01.06.2019 Document status: Final Language: EN
7.0 Performance Data:
Number of nonconforming product in each process needs to be collected on daily basis
by Production Engineer and analysed on monthly basis by Quality & Testing In charge.
8.0 Documents and Records:
SNPCF-0002 Scrap report
SNPCF-0003 Non conformance tag
SNPCF-0004 Non conformance report
We reserve all rights to this document. The recipient acknowledge this and shall not without our written consent
disclose them to any third party and be used for the indicated purpose only.