MBA Notes
MBA Notes
KMB205
UNIT –I
PRODUCTION CONCEPT
OPERATION MANAGEMENT
The operation system includes both manufacturing sector as well as service sector,
but when you use the word PM, you should be careful to note that it refers to the
manufacturing sector but not the service sector. Suppose, you are designing a
layout for the hospital you should say that you are applying Operations
Management Technique not the Production Management Technique. When you
design a layout for a manufacturing sector you can say that you are applying
Production Technique or Operation Technique or vice versa. From, the above
discussion we can come to a conclusion that production management is a subset of
Operations Management.
Production management first selects the right product for production. Then it
selects the right design for the product. Care must be taken while selecting the
product and design because the survival and success of the company depend on it.
The product must be selected only after detailed evaluation of all the other
alternative products. After selecting the right product, the right design must be
selected. The design must be according to the customers' requirements. It must
give the customers maximum value at the lowest cost. So, production management
must use techniques such as value engineering and value analysis.
2. Selection of Production Process
Production management must select the right production process. They must
decide about the type of technology, machines, material handling system, etc.
Production management must select the right production capacity to match the
demand for the product. This is because more or less capacity will create problems.
The production manager must plan the capacity for both short and long term's
production. He must use break-even analysis for capacity planning.
4. Production Planning
Routing means deciding the path of work and the sequence of operations. The
main objective of routing is to find out the best and most economical sequence of
operations to be followed in the manufacturing process. Routing ensures a smooth
flow of work.
5. Production Control
Production management also includes quality and cost control. Quality and Cost
Control are given a lot of importance in today's competitive world. Customers all
over the world want good-quality products at cheapest prices. To satisfy this
demand of consumers, the production manager must continuously improve the
quality of his products. Along with this, he must also take essential steps to reduce
the cost of his products.
7. Inventory Control
If there is an overstocking, then the working capital will be blocked, and the
materials may be spoiled, wasted or misused.
If there is an under stocking, then production will not take place as per schedule,
and deliveries will be affected.
Definition The course of the place totally The course of that offers with
different capabilities inside an the administration aspect of the
organization gets a cyclic issues relating to the enterprise
illustration that offers with actions and the processes
planning, predicting, and coping with effectively
manufacturing. throughout the group.
Occurrence Takes place every time the Deals with each the issues
manufacturing of merchandise together with the
similar to a pc or automobile. manufacturing of each the
merchandise and the
companies that exist.
Input No enter from the shopper. Takes enter from the patron.
Productivity
Labour productivity
Capital productivity
If by using better seed, better methods of cultivation and more fertilizer, the yield
of corn from a particular hectare of land can be increased from 4 quintals to 6
quintals, the productivity of that land, in the agricultural sense is increased
(improved) by 50 percent. The productivity of land used for industrial purposes is
said to have been increased if the output of goods or services within that area of
land is increased by whatever means.
A machine tool is producing 90 pieces per working day (i.e. 8 hours). Considering
that through the use of improved cutting tools, the output is increased to 120
pieces, then the productivity of that machine will be increased by 33.33 percent.
The worker is producing 32 plates per hour. Considering that with the improved
methods of work, he will be able to produce 42 plates per hour, then productivity
of worker will be improved by 31.25 percent. Thus it can be said that more output
results into higher productivity or improvement from same amount of resources
which means lower money costs and higher net money returns per unit of output.
Productivity Calculation
The output variable of the productivity formula is usually expressed as a dollar
amount. In theory, another measure of output could be used such as a count of
production units or service interactions.
The input variable of the productivity formula is usually hours worked. Hours is
typically used even when measuring productivity for a year. This can be based on
an assumption such as 37.5 hours a week.
Productivity = total value of work / total hours worked
1. Example 1
The productivity of a nation is measured using GDP per worker of $90,000 and
average annual hours worked of 1600.
Productivity = $90,000/1600 = $56.25 / hour
A high productivity rate indicates a nation that produces high value goods and
services. It also indicates extensive use of technology, automation and capital.
2. Example 2
A craftsperson creates handmade canoes from wood. The craftsperson measures
their productivity on a particular project by taking gross revenue of $4400 and the
32 hours spent on the project including sales and administrative tasks.
Productivity = $4400 / 32 = $137.5 / hour
As the craftsperson is self employed, they have costs for electricity, rent, materials,
parts, marketing and tools. As such, the productivity rate should not be confused
with an hourly wage.
3. Example 3
A production line is heavily automated such that a small number of workers can
handle a shift. As such, labor is a small cost compared to the cost of capital
equipment, parts and materials. In a month the production line produces goods
worth $24 million dollars with 1600 total hours worked.
Productivity = $24,000,000 / 1600 = $15,000 / hour
Work Study
“Work study is a generic term for those techniques, particularly method study and
work measurement, which are used in all its context and which lead systematically
to the investigation of all the factors, which effect the efficiency and economy of
the situation being reviewed in order to effect improvement.”
The main objective of work study is to improve productivity of men, machines and
materials. The aim of work study is to determine the best method of performing
each operation and to eliminate wastage so that production increases with less
fatigue. The work study is also used in determining the standard time that a
qualified worker should take to perform the operation when working at a normal
place.
1. Job-Shop Production
2. Batch Production
Batch Production is a form of manufacturing in which the job pass through the
functional departments in lots or batches and each lot may have a
differentrouting. It is characterized by the manufacture of a limited number of
products produced at regular intervals and stocked stored for sales.
3. Mass Production
4. Continuous Production
Consider the manufacturing of a ship. Such products are never made in large
numbers. Manpower, facilities and other resources center around such products.
Each such product can therefore be treated as a project, requiring sequencing of
certain activities either in series or concurrently. PERT/CPM or network analysis is
a useful technique to plan and control such projects.
PLANT LOCATION
Every entrepreneur is faced with the problem of deciding the best site for location
of his plant or factory.
Plant location refers to the choice of region and the selection of a particular site for
setting up a business or factory. But the choice is made only after considering cost
and benefits of different alternative sites. It is a strategic decision that cannot be
changed once taken. If at all changed only at considerable loss, the location should
be selected as per its own requirements and circumstances. Each individual plant is
a case in itself. Businessman should try to make an attempt for optimum or ideal
location.
An ideal location is one where the cost of the product is kept to minimum, with a
large market share, the least risk and the maximum social gain. It is the place of
maximum net advantage or which gives lowest unit cost of production and
distribution. For achieving this objective, small-scale entrepreneur can make use of
locational analysis for this purpose.
LOCATIONAL ANALYSIS
(b) Trade Area Analysis: It is an analysis of the geographic area that provides
continued clientele to the firm. He would also see the feasibility of accessing the
trade area from alternative sites.
(c) Competitive Analysis: It helps to judge the nature, location, size and quality of
competition in a given trade area.
(d) Traffic analysis: To have a rough idea about the number of potential
customers passing by the proposed site during the working hours of the shop, the
traffic analysis aims at judging the alternative sites in terms of pedestrian and
vehicular traffic passing a site.
(e) Site economics: Alternative sites are evaluated in terms of establishment costs
and operational costs under this. Costs of establishment is basically cost incurred
for permanent physical facilities but operational costs are incurred for running
business on day to day basis, they are also called as running costs.
SELECTION CRITERIA
The important considerations for selecting a suitable location are given as
follows:
a) Natural or climatic conditions.
b) Availability and nearness to the sources of raw material.
c) Transport costs-in obtaining raw material and also distribution or
marketing finished products to the ultimate users.
d) Access to market: small businesses in retail or wholesale or services
should be located within the vicinity of densely populated areas.
e) Availability of Infrastructural facilities such as developed industrial sheds
or sites, link roads, nearness to railway stations, airports or sea ports,
availability of electricity, water, public utilities, civil amenities and means of
communication are important, especially for small scale businesses.
f) Availability of skilled and non-skilled labour and technically qualified and
trained managers.
g) Banking and financial institutions are located nearby.
h) Locations with links: to develop industrial areas or business centers result
in savings and cost reductions in transport overheads, miscellaneous
expenses.
i) Strategic considerations of safety and security should be given due
importance.
j) Government influences: Both positive and negative incentives to motivate
an entrepreneur to choose a particular location are made available. Positive
includes cheap overhead facilities like electricity, banking transport, tax
relief, subsidies and liberalization. Negative incentives are in form of
restrictions for setting up industries in urban areas for reasons of pollution
control and decentralization of industries.
k) Residence of small business entrepreneurs want to set up nearby their
homelands
INPUT CONSIDERATIONS
PROCESSING CONSIDERATIONS
o Production analysis
o Process analysis
o Forecasting and scheduling
o Production control
o Maintenance
o Cost control
OUTPUT CONSIDERATIONS
o Distribution- Distribution and storage facilities
o Transportation- Facilities and cost
o Present and future market potential
o Local rates
o Local taxes
OTHER CONSIDERATIONS
o Community attitude towards industry and company
o Public and community services
o Stockholder interests
o Organizational decentralization policies.
o Political situation
o Environmental standards
PLANT LAYOUT
Kitchen, Retailers, offices, service organization and all the enterprises have a
specific layout.
With the complexities and competition now scientific methods are used.
The Layout comes in picture after the location has been finalized.
Principle of Flow:
A layout must arrange the work areas as far as possible, in the same way as
the sequence of operations or processes. The basic idea is to move the work
towards completion progressively without interference of backtracking with
a minimum of interruption or congestion.
Principle of Flexibility:
The layout must be sufficiently flexible to take care of the necessity of
rearranging the production facilities, when the need comes.
Advantages:
1. Reduced material handling cost due to mechanized handling systems and
straight flow
2. Perfect line balancing which eliminates bottlenecks and idle capacity.
3. Short manufacturing cycle due to uninterrupted flow of materials
4. Simplified production planning and control; and simple and effective
inspection of work.
5. Small amount of work-in-progress inventory
6. Lesser wage cost, as unskilled workers can learn and manage production.
Disadvantages:
1. Lack of flexibility of operations, as layout cannot be adapted to the
manufacture of any other type of product.
2. Large capital investment, because of special purpose machines.
3. Dependence of whole activity on each part; any breakdown of one
machine in the sequence may result in stoppage of production.
4. Same machines duplicated for manufacture of different products; leading
to high overall operational costs.
5. Delicate special purpose machines require costly maintenance / repairs.
Suitability of product layout:
Product layout is suitable in the following cases:
1. Where one or few standardized products are manufactured.
2. Where a large volume of production of each item has to travel the
production process, over a considerable period of time.
3. Where time and motion studies can be done to determine the rate of work.
4. Where a possibility of a good balance of labour and equipment exists.
5. Where minimum of inspection is required, during sequence of operations.
6. Where materials and products permit bulk or continuous handling by
mechanical parts.
7. Where minimum of set-ups are required.
(b) Process Layout (or Functional Layout):
In this type of layout, all machines performing similar type of operations are
grouped at one location i.e. all lathes, milling machines etc. are grouped in
the shop and they will be clustered in like groups.
A typical process layout is depicted below:
Advantages:
1. Greater flexibility with regard to work distribution to machinery and
personnel. Adapted to frequent changes in sequence of operations.
2. Lower investment due to general purpose machines; which usually are
less costly than special purpose machines.
3. Higher utilization of production facilities; which can be adapted to a
variety of products.
4. Variety of jobs makes the work challenging and interesting.
5. Breakdown of one machine does not result in complete stoppage of work.
Disadvantages:
1. Backtracking and long movements occur in handling of materials. As
such, material handling costs are higher.
2. Mechanization of material handling is not possible.
3. Production planning and control is difficult
4. More space requirement; as work-in-progress inventory is high-requiring
greater storage space.
5. As the work has to pass through different departments; it is quite difficult
to trace the responsibility for the finished product.
Suitability of process layout:
Process layout is suitable in the following cases, where:
1. Non-standardized products are manufactured; as the emphasis is on
special orders.
2. It is difficult to achieve good labour and equipment balance.
3. Production is not carried on a large scale.
4. It is difficult to undertake adequate time and motion studies.
5. It is frequently necessary to use the same machine or work station for two
or more difficult operations.
6. During the sequence of operations, many inspections are required.
7. Process may have to be brought to work, instead of “vice-versa”; because
materials or products are too large or heavy to permit bulk or continuous
handling by mechanical means.
(c) Combination Layout:
In practice, plants are rarely laid out either in product or process layout form.
Generally a combination of the two basic layouts is employed; to derive the
advantages of both systems of layout. For example, refrigerator
manufacturing uses a combination layout.
Process layout is used to produce various operations like stamping, welding,
heat treatment being carried out in different work centres as per requirement.
The final assembly of the product is done in a product type layout.
(d) Fixed Position Layout:
It is also called stationary layout. In this type of layout men, materials and
machines are brought to a product that remains in one place owing to its
size. Ship-building, air-craft manufacturing, wagon building, heavy
construction of dams, bridges, buildings etc. are typical examples of such
layout.