Ch 1- ( Case Based Worksheet:1)
1. Captcha Ltd. is a construction company in which all the employees learn various ways of dealing with
diverse situations from their seniors. Company provides financial as well as non-financial incentives. This
helps the employees to grow and develop their abilities. The organisation behaves as a responsible
constituent of society and always creates good quality products. It has a positive image in the market. The
training modules are excellent and the employees always try to find unique ways of providing solutions in
the context of rapidly changing business environment. This has helped the organisation to adjust
smoothly. Identify and state three points of importance of management being highlighted here.
2.Das is the Managing Director of "Gamut Ltd.", manufacturing different varieties of cheese. He has an efficient
team working under him consisting of Rajat - the Production Manager, Vinay - the Marketing Manager and Adit
- the Finance Manager. They understand and interpret the policies made by Das and ensure that their
Departments have adequate manpower, assign them the necessary duties and motivate them to achieve the
desired objectives. State one more function, other than those mentioned above, that this team may perform
at the level they are working.
3. Ayushi works as a soft skill trainer in a corporate house. She begins a new session every time by acquainting the
trainees with a process which is vital for achieving the goals of the organisation efficiently and effectively. She also
makes them understand the various primary activities involved in carrying out this process. She emphasis upon the
fact that in the absence of this process it will be difficult for the employees to attain their personal goals. Moreover,
the development of the society will be hampered as the welfare of people is also likely to be overlooked by the
organisation.
In context of the above case:
(a) Identify and explain the process being referred to in the above lines.
(b) List the primary activities contained in this process.
(c) How does this process help in achieving personal objectives of the employees
4. Real Alliance Ltd. is a well-known cement company in India. It is able to earn adequate revenues to cover costs.
Its capital base, number of employees and production turnover has increased manifolds over the years. The rate of
profitability of the business is also creditable. The employees of the company are happy and satisfied with their
remuneration, working conditions, promotion policy etc. As a part of its moral obligation, the company has taken
many initiatives for providing employment to specially abled persons and promoting literacy in the villages adopted
by it.In context of the above case:Identify and explain the various types of objectives of management being fulfilled
by Real Alliance Ltd by quoting lines from the paragraph.
5. Real Alliance Ltd. is a well-known cement company in India. It is able to earn adequate revenues to cover costs.
Its capital base, number of employees and production turnover has increased manifolds over the years. The rate of
profitability of the business is also creditable. The employees of the company are happy and satisfied with their
remuneration, working conditions, promotion policy etc. As a part of its moral obligation, the company has taken
many initiatives for providing employment to specially abled persons and promoting literacy in the villages adopted
by it.
In context of the above case:
Identify and explain the various types of objectives of management being fulfilled by Real Alliance Ltd by quoting
lines from the paragraph.
6. Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that the output of some workers is
very low as compared to the standards set for their performance. On analyzing the reasons for the same, he finds
out that a lot of time of the workers is wasted in getting the requisite materials issued from the store. Whereas on
asking, the store keeper complains that there is no harmony in the working of the production department as a
whole. Everyday the workers approach him at the last minute to procure different kinds of threads, laces, mirrors,
buttons etc. If it is not available in the store then he has to place an order with the purchase officer. As a result, a
lot of time of the workers is wasted. So, in order to integrate the various production activities, henceforth, Kartik
ensures that the store keeper is informed well three days in advance about the requisite material. Consequently,
the store keeper is able to keep the materials ready for the workers every morning in accordance with their
requirements. IN context of the above case:
(a) Identify and explain the quality of management that Kartik has introduced in the working of the production
department as a corrective measure to control the output of the workers.
(b) State briefly any two points Highlighting the importance of quality of management identified in part a
