ORAL QUESTIONING
1. What basic tool should you need to install/uninstall a computer system?
Answer: Philips-head screwdriver
2. How would you avoid damage on electronic parts cause by static discharge whileworking with the hardware
components of the computer?
Answer: Wear Anti-static wrist strap
`3. What would you do before performing a PC assembly?
Answer: Check each component parts and tools should be used
Identifies and obtains materials necessary to complete the work and checks againstsystem requirements*
4. What hardware requirements (for CPU, RAM and HDD) would you recommend toinstall windows 10 operating
system to a computer?
Answer: (with complete specifications)
Processor: 1 gigahertz (GHz) or faster processor or SoC;RAM: 1 gigabyte (GB) for
32-bit or 2 GB for 64-bit;
Hard disk space: 16 GB for 32-bit OS or 20 GB for 64-bit OS
5. What socket should be compatible if you assigned to install Intel Core i5?
Answer: GA 1155/56
6. What Operating System/Window version should you install if a certain customer/clientwants a Charms Bar
Application to install in the computer?
Answer: Windows 8
Obtains tools, equipment and testing devices to carry out the work and checks for correctoperation and safety*
7. In testing/checking the AC power of a universal standard outlet with 3 holes (hot, neutral & ground), what would
be the approximate voltage reading from hot to neutral,neutral to ground, and hot to ground (Philippine setting)?
Answer: In the Philippines, replace 115V to 220V
8. Why should you use anti-static wrist strap?
Answer: any of the following
To prevent the build-up static electricity near sensitive electronics
To avoid damage to electronics
To discharge static electricity safely
9. In testing the DC voltage of a power supply from a Molex type connector, what voltagerange should register in your
meter to test the output coming from the yellow wire?
Answer: Set the Multi-meter to DCV 50 or Range higher than 12V
10. In testing the DC voltage of a power supply from a Molex type connector, what voltage range should register in
your meter to test the output coming from the red wire?
Answer: Set the Multi-meter to DCV 10 or Range higher
11. What do you observe when power good signal is missing?
Answer: The computer will not work
12. Why does power supply unit (PSU) essential as one of the major parts of thecomputer system?
Answer: It converts high voltage AC power to switching DC power needed supply forthe internal components
ORAL QUESTIONING
13. How do you set-up a new Operating System when you open it and loads directly tothe system?
Answer: Disable the secure boot
14. What firmware should you access to set up the booth sequence?
Answer: Basic Input Output Source (BIOS)
15. What memory technology would you use to store the drivers/programs for computerto boot-up?
Answer: any of the following
Read Only Memory (ROM)
Modern motherboards
Use of FLASH ROM
Prepares installer
Creates portable bootable devices according to software manufacturer’s instruction*
16. To prioritize the flash drive in the boot sequence in the BIOS setup, when would bethe right moment to enter the
BIOS in PC?
Answer: In between powering on the computer and before launching of the operatingsystem then press F2 or
Delete for BIOS
17. Why does BIOS program install in ROM?
Answer: RAM is volatile and ROM is non-volatile or more permanent
18. Some settings in BIOS like Dates, BIOS password, drive sequence,disabling/enabling
of other peripherals can be easily changed. Where do these
settings specifically stored?
Answer: Settings in BIOS are stored in Electrically Erasable and Programmable ReadOnly Memory (EEPROM)
Prepares customized installers according to software utilization guide and end-user
agreement*
19. To install Windows 7 on a computer, what would be the hardware systemrequirement, specifically for the CPU,
RAM, and Hard Disk Drive?
Answers: 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor*, 1 gigabyte (GB) RAM (32-bit) or 2 GB
RAM (64-bit), 6 GB available hard disk space (32-bit) or 20 GB (64-bit)
20. How would you install an Operating System (OS) using other media aside from anoptical disk?
Answer: at least two (2)
flash media drive
external hard drive
solid state drive
or any number of external/hot swappable drives
21. What would you do to upgrade an existing Operating System (OS)?
Answer: Check compatibility then proceed to, “Upgrade to OS”
22. How would configure a computer into a multi-booting function?
Answer: Format the drive and partition according to the number of OS requirement
Installs portable applications according to software user guide and software license*
23. What would you do to have a portable application for installation?
Answer: Download and copy the application installer into the portable storage
24. How would you install an application software without bootable disk?
Answer: Download and copy the application installer into the portable storage
Installs operating system and drivers for peripherals/ devices
Installs operating system according to established installation procedure and end-user
agreement*
25. How would you perform the installation of Window (OS) into more than 20 computerunits?
Answer: Through network, place the source file in a shared memory on a network server(remoter network
installation)
ORAL QUESTIONING
