User Manual For Nulite DC Invertet Heat Pump Neb245100e
User Manual For Nulite DC Invertet Heat Pump Neb245100e
I. Prologue..............................................................................3
II. Parameters........................................................................4
1. Parameters...................................................................4
2. Appearance.................................................................. 4
3. Attention........................................................................ 4
III. Main introduction of product......................................... 5
IV. Installation........................................................................ 5
1. Installation.................................................................... 6
2. Piping diagram.............................................................8
3. Circuit connection....................................................... 8
V. Trial operation.................................................................12
VI. Control system instruction.......................................... 13
1. Operation illustration................................................ 13
VII. Maintenance.................................................................17
1. Maintenance protection........................................... 17
2. Error code and solution............................................17
1
Please read this manual carefully before using our products. And please install and operate the
machine in accordance with this manual, otherwise, we will not responsible for any loss.
◆This heat pump water heater must be installed by the professional technical personnel.
◆Please install the machine and connect the water pipe in accordance with this manual strictly.
◆Please arrange the professional personnel to connect the electrical circuit. The machine must be grounded
with corresponding leakage switch. For safety, please make sure to recheck everything is well before power
on.
◆When machine is operating, please prevent electric shock, pipeline and temperature sensor damage. We
will not responsible for any loss caused by above reason. If the machine has any improvement, the content is
subject to change without notice.
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children
without supervision.
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I. Prologue
Thanks for using air source heat pump water heater! Please read this manual carefully before installation
and operation. There are information for installation, operation, maintenance, commissioning.
High design and production standard make sure air source heat pump water heater running safely and
efficient as well as excellent reliability and adaptability.
We will not responsible for any loss caused by any nonstandard operation.
The machine should be installed by qualified professional personnel and must be connected according to
the circuit diagram on the machine. The following items should be focused.
1. Before installation, please confirm if your local voltage is match with the voltage showed on the machine’s
nameplate and if the carrying capacity of the power supply, wires and sockets are suitable for this machine’s
input power.
2. Users are not allowed to change the power cord or socket. Wiring work must be carried out by a qualified
electrician and ensure that the metal part of the machine has a good grounding. Changing the ground mode
is strictly forbidden.
3. After the completion of the construction of all wiring work, please make sure to recheck everything is well
before power on.
4. Installing the machine in the place which the combustible gas may leak is strictly forbidden.
5. Do not put your hands or foreign objects into the air outlet of heat pump unit, otherwise, it will be dangerous
to the people and equipment
6. In order to obtain a better energy-saving effect, the unit should be installed in a place with well-ventilated.
7. Water used for this machine must be accordance with the national standard of living water, otherwise, if the
machine is damaged, we will not assume any responsibility.
3
II. Parameters
1. Parameters
2. Appearance
3. Attention
3.1 Please read the manual carefully before installation and using. It included all information related to correct
installation, debugging, operation, and maintenance.
3.2 Following the design standard strictly under producing, which can make sure the unit stay in safe, high
quality state, and provide high reliability and excellent adaptation.
3.3 We assume no responsibility to any personal harm or machine damage which caused by improper
debugging, unnecessary maintenance, non-compliance to manual and guidance.
3.4 The maximum water temperature is 60℃, When you use the water, please adjust the water temperature to
an appropriate temperature (The most comfortable water temperature for body is 38~42℃, if the water temp
above 50℃, there will be danger of burns!)
3.5 If the unit power off, please discharge all the water inside the unit to avoid heat exchanger frozen in winter,
otherwise, no guarantee within warranty.
4
III. Main introduction of product
1. Detail parameters
IV. Installation
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1. Installation
1.1 installation position
1) The place should have enough space for installation & maintenance.
2) None block to the air inlet and outlet and none strong wind or hurricane could reach.
3) The place should well-ventilate, solid, there should be no extra running noise or vibration noise after
loading the unit.
4) The place which has enough space for air outlet, which doesn’t have combustible gas leakage.
5) Snow shelter is needed in winter.
6) The place should convenient for wiring and plumbing work.
7) Typhoon protection &lightning protection must be done when loading a unit on the roof.
8) There should be drainage channel around the unit for drain condensate water.
9) The place should have enough space for installation & maintenance.
10) Don’t install controller in bathroom, otherwise, it may affect the unit running if get humid.
11) Enough space around the unit, like this:
≥300mm
Air in
≥300mm ≥300mm
Air in
≥2000mm
Air out
1.2 Attention
The installation foundation of heat pump can be concrete, steel structure, or design a flat foundation
structure according to unit weight, please see the data in the manual, anti-vibration rubber should be taken into
account, and the unit should be fixed firmly by expansion blots, then adjusting horizontal installation to
decrease it’s inclination (<2 degrees). And water drainage should be available near the installation located for
draining water in an effective way.
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1) Safety relief valve should install on the inlet of the water tank.
2) The drain pipe of safety relief valve should keep open with atmosphere.
3) Safety relief valve should work regularly, so as to get rid of the calcium carbonate and to approval the device
hasn’t block.
4) The drain pipe of safety relief should keep continuous downward and install in a frostless environment.
1) Select the pipe material, the choice of stainless steel, brass, plastic hot water pipes, hot water PPR tubes
meet national health and safety standards, heat-resistant, antirust and Difficult to furring.
2) Drain and overflow pipes, installed in the gutter or drain place to convenient drainage.
3) Unit and plumbing connections place must be installed stop valve or removable union, when maintenance
use.
4) Water piping arrangement is reasonable, minimize bending, and reduce the resistance of the water system.
5) System - fill water pipes, hot water supply pipe connection is completed, pipe connections must be rigor,
increase water pressure test, and drain, to ensure that the system clean. Passing the test no leakage, then
pack of pipes and valves on the heat preservation layer (Including water pipes and valves).
6) Unit water supply port must be installed filter (in accordance with the requirements of the rate water flow).
7) Circulation pipe selection: one unit's circulating pipe diameter can't less than in and out water pipe diameter,
should use the circulating pipe diameter as in and out water pipe diameter.
8) Metal pipes must be used for more than 50mm thickness of the glass fiber or high density.
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2. Piping diagram
3. Circuit connection
3.1 Attention
Before installation, please confirm whether your local voltage is match with the voltage showed on the
machine’s nameplate and whether the carrying capacity of the power supply, wires and sockets are
Require insurance tube: IEC regulations fuse rated current can be 90% -100% of rated nameplate
maximum current, the maximum non-fusing current overload is 150% of the nameplate rated maximum
power current;
Outdoors power lines should not be lighter than polychloroprene sheathed flexible cord(In IEC 60245 with
No. 57 line);power line specifications according to the nameplate rated maximum current selection, as
follows:
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The minimum conductor cross-section
>0.2&≤3 0.5ª
>3&≤6 0.75b
>6&≤10 1.0(0.75)b
>10&≤16 1.5(1.0)
>16&≤25 2.5
>25&≤32 4
>32&≤40 6
>40&≤63 10
A. The length of the wire and the wire protective sleeve is less than 2m that can use this type of wire.
B. Wire length is no more than 2m, the portable appliance values in parentheses can be used
Users are not allowed to change the power cord or socket. Wiring work must be carried out by a qualified
electrician and ensure that the metal part of the machine has a good grounding. Changing the ground
After the completion of the construction of all wiring work, please make sure to recheck everything is well
Installing the machine in the warehouse which the combustible gas may leak is strictly forbidden.
Do not put your hands or foreign objects into the air outlet of heat pump unit, otherwise, it will be
In order to obtain a better energy-saving effect, the unit should be installed in a place with good air
circulation.
Water used for this machine must be accordance with the national standard of living water, otherwise, if
When do power connection, must be equipped with all-pole disconnect device and leakage protection
device which match the unit and have at least 3mm contact opening distance from power; If the power
cord is damaged, in order to avoid dangerous, must be replaced by a professional manufacturer, its
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3.2 Electric wiring diagram
3.2.1 NE-B245/100E
Orange Orange
Crankshaft
Chassis heater
electric heating
4 way valve
Red Red
FAN FAN
PE
PE Black Black
White White
PE Yellow/Green
L White
Yellow/
W Black Wire controller FU1 T20AH 250V Green
V White Black PE
U Red
L N PE
expansion valve
Electronic
V
P P
EEV1
U W L N
low pressure switch
input water temp.(White)
return gas temp.(Green)
coil temp..(Blue)
discharge gas temp.(Red)
PE
compressor
power input
(220VAC/50-60Hz)
110070147
10
Yellow/Green
PE
(220V/1PH/50Hz/60Hz)
Power input
White
Yellow/Green
N
PE
Black
L
PE
AC_L
AC_N
T30AH250V
(short-circuit)
TS3 TS4
Link switch(White)
PE
P
Black Low pressure switch(Black)
Orange
FM1 FM2
White
P
COM2
N1
Red
K2 K1
COM1
TS1
Orange Black High pressure switch(Red)
N2
Red White
P
PE
controller
N3
K3
Wired
Four-way valve
11
EXV
Crankshaft heater Return gas temp..(Green)
OUT7 OUT6
K6
N6
K7
N7
expansion
Electronic
valve
K9
JTAG
Inductor
W
COM
V
3.2.2 NE-B345/100E
I1
I2
PE2
W
V
U
V. Trial operation
B. Please confirm the following matters before the trial operation, put “√”in the boxes after confirmation:
● Unit well-ventilated
C. All wiring and piping construction work is completed, after carefully checking everything then can switch on
D. Let the piping and water tank’s air drain, click "on/off" button on the control panel, unit will accord to the set
temperature operation.
The whole circulating hot water system whether there is water leakage;
Unit’s gas system pressure is normal or not (according to the water temperature detect high, low
pressure);
The wind, sound and condensed water from unit whether effect to neighborhood;
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VI. Control system instruction
1. Operation illustration
1.1 displays
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1.2 wired controller display declaration
1.2.1 Temperature display area display system cock,timing ,running parameters, common parameters, alarm
code related datas.Left side temperature display area display actual detect tank temperature ,setting
temperature ,parameter number etc.right side temperature display area display setting
temperature ,parameters values etc.
1.3.1 On/ off key :when heat pump shutdown ,press “ ” to start up the unit ;when heat pump start up press
“ ”key to shutdown the unit .When heat pump under heating start up status ,press “ ” for more than 3s
1.3.2 Mode key: switch mode between heating and cooling (cooling mode only available for model
NE-B345/100E)setting temperature, inquiry and setting parameters etc.
1.3.3 Temperature setting ;when wired controller under start up status ,press “ ”or “ ”key ,the “limit H”
symbol on panel and temperature value blinking display ,then press “ ”or “ ”key to add or subtract value
and press “ ” key to confirm the setting ,meanwhile “limit L” symbol on panel and temperature value
blinking display, then press “ ”or “ ”key to add or subtract value and press “ ” key to confirm the
setting or if no any operation in 20s it will exit automatically the setting temperature status and save current
modified datas;press “ ”or “ ”key more than 0.5s to quick add or subtract value .
1.3.4 Key locked function: First press “ ”, then press “ ” for 3s to enter or exit key locked function, when
1.3.5.1 Enter inquiry: first press “ ”then press “ ” for 3 s to enter parameters setting status, temperature
display area display parameter number, setting temperature area display parameters content.
1.3.5.2 Inquiry operation and exit: after entering running parameters, press “ ”or “ ”to display each
running parameter; press “ ”to exit inquiring parameters status or if there is not any pressing keys operation
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1.3.6.1 Enter setting ;first pressing “ ” then press “ ” for 3 secs,the temperature display area display “00”
and blinking display ,input the password (default password “Fb”),then press “ ”or “ ”to add or
subtract ,press “ ”or “ ” to confirm ,if the password is wrong then exit current status ; if the password is
correct then enter parameter modification status ,temperature display area display parameters number and
blinking display ,setting temperature area display parameter content ;
1.3.6.2 Setting operation :after entering setting parameters, the parameter number blinking display ,press
“ ”or “ ”switch line to display each setting parameters number ,then press “ ”the parameters
content blinking display ,press “ ”or “ ” to modify current content ,after finishing press “ ” to save
1.3.6.3 Exit setting; press “ ”to exit parameters setting status or if there is not any pressing keys operation
1.3.7 Fault display; when unit fault occurs, the fault blinking display at setting temperature area, recycling
display fault code and temperature, after fault clear the controller recover normal display.
1.3.8.1 Clock display: in unit shutdown status, long press any keys except “ ”, the temperature display area
1.3.8.2 Enter clock setting; long press “ ” for 3 secs.minutes part of clock area blinking display, means
1.3.8.3 Clock setting operation : enter clock setting status ,minutes part blinking display ,press “ ”or
“ ”to modify minute value .Then press “ ”,hours part blinking display ,press “ ”or “ ”to modify
hour value ,press “ ” to save current setting then exit or if there is not any pressing keys operation will
1.3.9.1 There are 2 group timing units, 1~2 group ,each timing unit group can set as “timing startup ”timing
shutdown ”.Default setting is “invalid”, means timing startup and timing timing shutdown is same.
1.3.9.2 Enter timing setting :short press “ ”,symbol “1 ”、“ON ”at left bottom screen blinking display ,minutes
display area blinking means enter “1 unit timing startup ”setting status ,the minute position blinking
display ,press “ ”or “ ”to modify minute value ,then press “ ” to confirm then enter hour setting ,the
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hour position blinking display , press “ ”or “ ”to modify hour value ,press “ ” to confirm and “1 ”、
“OFF ”symbols blinking display .the minute position blinking display ,press “ ”or “ ”to modify minute
value ,then press “ ” to confirm then enter hour setting ,the hour position blinking display , press “ ”or
“ ”to modify hour value ,press “ ”to confirm and enter “2 unit timing startup ”,its operation same as
above .
1.3.9.3 Exit timing setting :in timing setting status ,press “ ” or in 20s without any key operations then quit
1.3.9.4 Cancel timing setting; after enter timing setting status, long press “ ” for 3 secs to cancel the
1.3.10 Memory function :in shutdown status ,long press “ ” for 3 secs,the LCD display “POSET”then enter
memory function setting ,press “ ”or “ ”to set value as “on” or “off ”;If value is “on ”,the wired contact
memory setting status before powering off .if value is “off ”wired controller memory shutdown status .
1.3.11 Backlight setting ; in shutdown status ,long press “ ” for 3 secs, the LCD display “LCD SET” then
enter backlight setting ,press “ ”or “ ”to adjust the brightness. Press any keys except “ ”or “ ”
to save setting or if no any keys operation in 5s the controller will save current setting and exit.
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VII. Maintenance
1.Maintenance protection
1.1 Using a stiff nylon brush to clean the evaporator wings. Before scrub, clean it with vacuum cleaner. If there
is compressed air, you can use high pressure air to clean the condenser or evaporator.
1.3 Pay close attention to the outlet, inlet/ suction pressure of the system. If there is any abnormity, find out the
reason and clearing the fault... If you cannot determine the reason, get in touch with the technician.
1.4 Periodic inspecting the electrical connections and regularly monitored the operating voltage, operating
current and phase balance. Timely to check the reliability of the electrical components, replace the expired and
1.5 Air source heat pump water heater uses patent heat exchanger and the outlet water temperature is high.
After long time operation, the heat transfer surface of the water side heat exchanger will be deposited calcium
oxide or any other minerals. If these minerals fouling too much on the heat transfer surface, it will effect heat
transfer performance which could lead to power consumption increase, compressor outlet pressure too high or
inlet pressure too low. So regular contaminant separation is necessary (Please use formic acid, citric acid,
acetic acid and other organic acid to clean, any cleaning agents contains chloral acid or fluoride is strictly
forbidden).
1.6 Do routine maintenance work can make more efficient use of heat pump water heaters, while for failure
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Compressor(input) Excessive current
6 A26 Return gas sensor fault 16 A62
fault
7 A11 Reserved 17 A63 Exhaust gas temp.overhigh protection
8 A12 LP switch abnormal failure 18 A64 Winter antifreeze protection
9 A13 HP switch abnormal failure 19 A70-A93 IPM module protection
10 A14 Reserved
2.2 solutions
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compressor lower than the water 3: Alternative Method; 3: Change electronic control
terminals without temperature; 4: Alternative Method; board is broken;
power (electric 3:The electronic control 5: Measuring line voltage 4: Change transformers;
control panels no board is broken; 5: Wait to restore power
voltage output) 4: Transformer is
broken;
5: power outages
Compressor does 1: Capacitors is broken; 1: Check the capacity of the 1: Change capacitor;
not work, when 2:External overload is capacitor; 2: Change overload protection
the type of broken 2: Measure the resistance protection
external overload
protection
1: Too little refrigerant 1: measured pressure, current, water 1: Charging refrigerant;
2: Low voltage; temperature parameter; 2: Transform line or increase
Compressor does 3:The compressor 2: Measuring Voltage; Regulators;
not work, when cylinder block; 3: measuring pressure, current, water 3: parallel capacitance rushed to
the type of inside 4:Compressor short of temperature parameter; open, add frozen oil;
overload engine oil,wide noise, 4: Listen to the noise, measured 4: add frozen oil
protection temperature rise quick; compressor temperature
1:Defrost temperature 1: Check the defrosting sensor 1: Replace the sensor;
sensor fault; connection; 2: Replace the sensor;
2:Defrost temperature 2: Check the defrosting sensor 3: Adjust the mounting position;
sensor loose; connection; 4: Reset the time;
3:Defrost temperature 3: Inspection; 5: Adjust the temperature point;
sensor is installed at no 4: Check of frost detection time; 6: Replace the coil;
frost place; 5: Defrost temperature set point is 7: Replacing the four-way valve;
4: Defrost detection too high; 8: Replace the four-way valve;
takes too long time; 6: Measuring winding; 9: Replace the control board
5:Defrost condition 7: Knocking four-way valve;
Unit does not setting inappropriate; 8: Touch four-valve-pipe
defrost, 6:Four-way valve does temperature, measuring the current /
defrost effect poor not operate the pressure and other parameters;
four-way valve coil is 9: Forced defrost, to see whether the
broken; electronic control board has electrical
7:Four-way valve does output
not operate the
four-way valve stuck;
8:4-way valve gas
carry-over;
9:The electronic control
board is broken
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