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Systems Thinking

Systems thinking focuses on understanding the interconnectedness of parts within a whole, emphasizing the importance of examining root causes and expanding options for problem-solving. It is applicable when dealing with complex issues that have interrelated components, and involves key elements such as interconnections, feedback loops, and causality. Practicing systems thinking requires curiosity, open-mindedness, and an awareness of potential ripple effects of decisions.

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annacarla merto
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19 views15 pages

Systems Thinking

Systems thinking focuses on understanding the interconnectedness of parts within a whole, emphasizing the importance of examining root causes and expanding options for problem-solving. It is applicable when dealing with complex issues that have interrelated components, and involves key elements such as interconnections, feedback loops, and causality. Practicing systems thinking requires curiosity, open-mindedness, and an awareness of potential ripple effects of decisions.

Uploaded by

annacarla merto
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Systems Thinking

ANNA CARLA N. MERTO, DBA


At a glance
■ Systems thinking looks at connected whole rather
than separate parts.
■ Systems thinkers are curious, have open minds,
are good listeners and seek out root causes.
■ A systems thinker tries to expand the range of
options available for solving a problem.
A systems thinking approach means
recognizing that a sum is greater than its parts —
that all the pieces of an organization connect,
interact and play a part in outcomes.
What is Systems Thinking?

Is systems thinking a framework?


A philosophy?
A diagnostic tool?
● Systems thinking is literally a system of thinking
about systems.

● With systems thinking, you solve problems by


investigating factors and outcomes of those
factors on your operation or educational work.
(Michael Marticek, University of Phoenix)
When should I use systems thinking?

● Apply a systems perspective when problems


have many interrelated parts.
Four Criteria to Use Systems Thinking:

● The issue is important.


● The problem is recurring.
● The problem is familiar and has known history.
● People have unsuccessfully tried to solve the
problem.
Key elements of systems thinking:
1. Interconnections
2. Emergence
3. Synthesis
4. Feedback Loops
5. Causality
6. Systems Mapping
(Marticek, UOP)
Characteristics of systems thinkers:
● Are curious
● Find root causes
● Have an open mind
● Are good listeners
What are examples of systems thinking?

● Systems thinking takes into account the


possible ripple effects of an idea before a
decision is made.
What is systems thinking in an organization?
A systems thinking approach can be applied to business situations such
as:
■ The complexities of managing airline fleet maintenance and setting
schedules, and staffing for on-time arrivals.
■ The difficulties a marketing department may have in getting projects
out the door — as finance, legal, creative and business realities collide.
■ The implementation of a new software that addresses customer
service issues but may trigger business inefficiencies or require large
expenses.
How can I practice systems thinking?
Curiosity — rather than criticism — can be a great
starting point.
● Find the interrelated connections.
● See what outcomes emerge.
● Consider how you might be able to synthesize two or more things to make a
new thing.
● Connect feedback between different parts of the system.
● Examine how one thing influences another thing.
● Make your plan, keeping in mind the possible ripple effects and
consequences of your decision.
End of Presentation

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