COLLEGE OF COMPUTING AND INFORMATICS
Department of Software Engineering
Year III- semester 1
Web programming 2
Name ID
1. Tolosa Tesfaye …….. 1010/15
2. Tesfaye Eshatu…….. 0996/15
3. Tewodiros Fikadu ….1000/15
4. Worku Teshome……….1036/15
Submission to: Fufa W
Submission date: 29 jun 2025
HARAMAYA | OROMIA |ETHIOPIA
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Introduction
The Subscription Management System project aims to streamline the management of
subscription-based services for businesses, addressing common challenges like scalability,
payment failures, data security, and customer management. With the growing trend of
subscription models in various industries (e.g., SaaS, streaming, retail), the system will
provide a scalable platform to efficiently track and manage subscriptions, automate billing
processes, and ensure secure payment handling. The project will also focus on improving
customer engagement through accurate data management and user-friendly interfaces, all
while maintaining a high level of system performance and security. This solution is
designed to help businesses reduce revenue leakage, minimize churn, and
enhancecustomer satisfaction .
Table content page
➢ cover page……………………………………………………………………………1
➢ Introduction and table content ……………………………………………2
➢ Project Title and Group Number…………………………… 3
➢ Team Profile…………………………………………………… 4
➢ Project Description…………………………………………… 4
➢ Project objective……………………………………………… 5
➢ Services Provided by the Proposed System……………… 6
➢ Plan of Work………………………………………………… 7
➢ Resource Requirements and Cost Estimates……………… 9
➢ functional Metrics…………………………………………… 9
➢ conclusion………………………………………………… 10
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Subscription Management System proposal
Our group are 4 members:
Tolesa Tesfaye
Role: Project Manager
• Strengths: Tolesa exhibits strong leadership and organizational skills,
coupled with effective communication abilities. With experience in project
planning and management, Tolesa is adept at coordinating team efforts,
setting achievable goals, and ensuring that project milestones are met on
time. As the elected Team Leader, Tolesa oversees the project's progression
and facilitates collaboration among team members
Tesfaye Eshatu
Role: Backend Developer
• Strengths: Tesfaye is proficient in server-side programming, database
management, and API development. His expertise lies in ensuring
application scalability and performance. Tesfaye is adept at building robust
backend systems that form the core foundation of the subscription
management platform, focusing on reliability and efficiency.
Tewodiros Fikadu
Role: Frontend Developer
• Strengths: Tedy specializes in creating intuitive user interfaces with a keen
eye for responsive design and enhancing user experience. Skilled in HTML,
CSS, JavaScript, and modern frontend frameworks, Tedy is responsible for
developing interfaces that are both aesthetically pleasing and user-friendly,
ensuring a seamless interaction for end-users
Worku Teshome
Role: Quality Assurance (QA) Engineer
• Strengths: Worku is detail-oriented with a strong focus on software
testing and quality assurance. Proficient in developing and executing
test plans and cases, Worku excels at identifying bugs and ensuring
that the product meets the highest quality standards. His meticulous
approach contributes to the reliability and stability of the system.
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☑️ Project Description
The subscription management system addresses the growing number of businesses
that offer subscription-based products and services. These may include software as a
service (SaaS), streaming services, retail subscriptions, and more. Managing
subscriptions manually can be cumbersome, error-prone, and inefficient, leading to
revenue leakage, customer dissatisfaction, and operational complexities
✓ Some potential issues and challenges has below.
Scalability Concerns:
As the number of users and their subscriptions grow, the system may struggle to
handle increased data volume and user requests, leading to performance
degradation
Data security:
Financial data security can be a real issue when it comes to software subscription
management. This can be especially problematic if you pay via credit card standing
instructions.
Handling Payment Failures and inconsistent billing :
Failed payments due to expired or invalid payment methods can lead to revenue
loss and require effective dunning processes to manage And also Inaccurate billing
cycles and missed payments can result in financial losses and affect customer trust.
Customer Management:
Poor customer management leads to high churn rates as businesses struggle to
maintain accurate and up-to-date records.
☑️ Project objectives
Because of the above problem we try to solve the problem as the given solution below
1. Develop a Scalable System:
o Design and implement a platform that can efficiently handle growing user
bases and increasing subscription data volume, ensuring system
performance remains optimal even with high traffic.
2. Ensure Robust Data Security
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o Implement strong encryption and security protocols to safeguard sensitive
financial and personal information, particularly when processing
subscription payments via credit cards and other financial methods.
3. Optimize Payment and Billing Management:
o Build reliable mechanisms for managing payment failures, invalid payment
methods, and billing discrepancies to ensure accurate and timely processing
of subscriptions, with appropriate dunning and recovery processes.
4. Improve Customer Management:
o Develop features for maintaining accurate and up-to-date customer records,
enabling businesses to engage customers effectively and reduce churn rates
by providing personalized experiences and communication.
5. Enhance User Experience:
o Create an intuitive and user-friendly interface that allows users to easily
manage their subscriptions, view payment history, update details, and
receive notifications about important billing events or changes.
6. Focus on Quality and Stability:
o Ensure the system undergoes thorough testing, including functional,
integration, and stress testing, to deliver a reliable, bug-free platform that
meets both technical and user expectations.
o
Services Provided by the Proposed System
The Subscription Management System will help businesses efficiently manage
subscription-based services, addressing challenges such as scalability, payment
issues, data security, and customer engagement.
Subscription Tracking: Track and manage customer subscriptions, renewal dates,
and payment history.
Billing & Payment Management: Automate billing cycles, handle failed payments,
and ensure secure payment processing.
Customer Management: Manage customer data and reduce churn through proactive
engagement.
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Security & Data Protection: Use encryption and secure authentication to protect
sensitive data.
Scalability: Handle increasing users and subscriptions without performance issues.
New Programs or Existing Tools
• New Programs: Custom solutions for subscription tracking, payment management,
and customer handling.
• Existing Tools: Integration of third-party services like payment gateways (Stripe,
PayPal) and analytics tools.
System's Functionalities
• User Registration & Authentication: Secure login and account setup.
• Subscription Plan Management: Manage various subscription plans.
• Payment Gateway Integration: Process payments securely.
• Automated Billing: Generate and send invoices.
• Dunning Process: Handle failed payments.
• Customer Communication: Send notifications for renewals and failures.
Potential or Actual Customers
❖ SaaS Providers
❖ Media Streaming Services
❖ E-commerce & Retail Subscription Boxes
❖ Educational Platforms
❖ Fitness & Health Clubs
☑️Plan of Work for the Subscription Management System
Short-Term Deliverables (Next Few Weeks)
1. Week 1: Requirement Analysis and Initial Setup
o Tolesa (Project Manager): Coordinate the gathering of detailed system
requirements from potential customers, and define the project timeline.
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o Team: Set up the development environment, version control systems (Git),
and project management tools
2. Week 2: Database and Backend Setup
o Tesfaye (Backend Developer): Design the database schema for subscription
tracking, user management, billing, and payments. Implement data storage
mechanisms for customer records and subscription data.
o Worku (QA): Create initial test cases to verify data integrity and security
protocols.
3. Week 3: Customer Registration and Authentication
o Tewodiros (Frontend Developer): Develop user registration and login
interface with secure authentication methods (e.g., password hashing )
o Tesfaye (Backend Developer): Implement the API to handle user registration
and authentication, linking it to the database for storing credentials.
o Worku (QA): Test the registration and login process, checking for security
vulnerabilities.
4. Week 4: Subscription Plan Management
o Tesfaye (Backend Developer): Develop API endpoints for managing
subscription plans (add, modify, delete) and associating them with user
accounts.
o Tewodiros (Frontend Developer): Build the interface for displaying and
allowing users to choose from available subscription plans.
o Worku (QA): Test the functionality for subscription plan management.
Team Subgroups and Task Assignment
1. Backend Development (Tesfaye + Worku)
o Tasks:
▪ Database schema design and implementation
▪ API development for user management, subscription plans,
payment integration, and billing
▪ Security implementation (data encryption, secure transactions)
▪ Payment failure handling and dunning process
2. Frontend Development (Tewodiros + Worku)
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o Tasks:
▪ User registration and login interface
▪ Subscription plan display and selection interface
▪ Payment interface and transaction confirmation UI
▪ Handling of payment failure notifications and error messages
3. Quality Assurance (Worku + Tolesa)
o Tasks:
▪ Writing test cases for all critical system functionalities
(authentication, subscription management, payment processing)
▪ Manual and automated testing of features as they are developed
▪ Coordination with developers to report issues and ensure timely
fixes
The key focus for the upcoming weeks will be on building core functionalities
like user registration, subscription management, and payment processing.
Team Strengths and Suitability for the Project
• Project Manager: Responsible for overseeing the project and ensuring
timelines are met.
o Strength: Experienced in managing academic projects, ensuring
effective coordination among team members.
• System Architect: Designs the technical infrastructure and system
components.
o Strength: Knowledgeable about system design for academic project
environments and cloud-based platforms.
• Backend Developers: Develop core system features.
o Strength: Understanding of backend technologies like Node.js, Python,
and SQL databases in a class project context.
• Frontend Developers: Design and develop the user interface.
o Strength: Skilled in creating user-friendly UIs with React.js and Vue.js,
appropriate for academic projects.
Resource Requirements and Cost Estimates
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☑️Resources Needed:
Software Tools:
o Project management tools
o Development tools (e.g., GitHub, AWS)
o Testing and deployment tools
Physical and Material Resources
Items required to support development:
• Laptops or Desktops: For coding, testing, and documentation
• Internet Connection: Reliable internet for team collaboration and access to
online resources
• Storage Devices: For backups and sharing files (e.g., USB drives or cloud
storage)
Time Resources
Estimated time allocation for each phase:
✓ Planning and Design: 1 week
✓ Backend Development: 1 weeks
✓ Frontend Development: 1 weeks
✓ Integration and Testing: 3 day.
✓ Final Report and Presentation: 4 day.
Other Resources
✔️Documentation:
o Microsoft Word, Google Docs, or LaTeX for writing reports and proposals
o Canva or Figma for visual designs and wireframes
Success Metrics for Evaluating the Project Outcome
➡️Functional Metrics
User Authentication:
• Users can successfully register and log in with secure authentication (e.g., hashed
passwords).
• Login errors (e.g., invalid credentials) are correctly handled.
Subscription Plan Management:
• Users can view available subscription plans and subscribe without errors.
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• Admins (or developers, for class purposes) can add, modify, or delete subscription
plans via backend functionality.
➡️Quality Assurance Metrics
• Error Handling:
o The system gracefully handles common errors, such as invalid inputs, failed
payments, or database connectivity issues.
• Testing Coverage:
o At least 80% of key functionality (e.g., registration, subscriptions, and
payments) is tested and verified by QA
Conclusion
The Subscription Management System (SMS) proposal demonstrates a robust and innovative
solution tailored to address the challenges faced by subscription-based businesses, including
scalability, data security, payment management, and customer retention. By leveraging the
combined expertise of the team, the project is structured to deliver a high-quality platform that
meets modern subscription management needs.
Each team member plays a pivotal role: Tolesa Tesfaye ensures effective project coordination as the
Project Manager; Tesfaye Eshatu focuses on building a scalable and efficient backend; Tewodiros
Fikadu creates a seamless and user-friendly frontend; and Worku Teshome ensures quality through
rigorous testing. This well-defined division of roles and responsibilities ensures a balanced
approach to development, quality, and delivery.
The SMS aims to deliver core functionalities, such as subscription tracking, automated billing,
secure payment processing, and proactive customer management. The proposed system
emphasizes robust data security, reliable payment mechanisms, and intuitive user interfaces,
ensuring a positive user experience while maintaining operational excellence.
The detailed project timeline outlines a systematic approach to development, starting with
requirement analysis, backend and frontend development, and rigorous quality assurance testing.
The inclusion of scalable architecture, integration with third-party tools like Stripe and PayPal, and
features such as dunning processes and automated billing demonstrates the project’s focus on
practical, real-world application.
In summary, the Subscription Management System is a thoughtfully designed, innovative project
with the potential to streamline subscription management processes, reduce customer churn, and
improve business efficiency.
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