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NETON Wildix Presentation

NETON Technologies LLC partners with Wildix to provide advanced Unified Communications solutions for small to medium businesses, enhancing web sales by 52% and operational efficiency by 25%. Wildix offers a browser-based platform with features like VoIP phones, video conferencing, and real-time collaboration tools, all designed for security and ease of use. Their solutions are available in various deployment types, including cloud, virtual, and hardware PBX options, ensuring flexibility for diverse business needs.

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ZAIN
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0% found this document useful (0 votes)
74 views27 pages

NETON Wildix Presentation

NETON Technologies LLC partners with Wildix to provide advanced Unified Communications solutions for small to medium businesses, enhancing web sales by 52% and operational efficiency by 25%. Wildix offers a browser-based platform with features like VoIP phones, video conferencing, and real-time collaboration tools, all designed for security and ease of use. Their solutions are available in various deployment types, including cloud, virtual, and hardware PBX options, ensuring flexibility for diverse business needs.

Uploaded by

ZAIN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NETON TECHNOLOGIES LLC

P.O BOX: 242262, DUBAI, UAE. Certified


T: +971 4 439 5754
F: +971 4 439 5755
E: [email protected]
W: www.netontechnologies.com
Why Wildix & NETON
Wildix Corporate Video

Wildix Global Enterprise (June 20 24)


Discover how small to medium businesses can increase their web sales by 52%, improve their daily operations
and increase their efficiency by 25%. Learn what our customers all around the world have to say about their
experience with Wildix. Meet our Certified Partners, who are selected among the best experts in the industry. See


what Wildix has to offer for MSPs and what they can gain from partnering with Wildix. More info:
Presence in over +165 Countries www.wildix.com

★ +1,017,911 Active Wildix Users Worldwide


★ +32% Annual Growth Rate
★ Privately Held Company
★ 0% Debt Company

NETON Technologies LLC Wildix Globally Branded Solution


★ 14+ Years of Experience in IT Infrastructure ★ 1st in Web Real-Time Communications (WebRTC)
★ 300+ Customer base across Middle East & UK ★ Browser-based | No Client Installations
★ Strong Unified Communications Expertise in Middle East ★ BYOD Mobile Applications | Remote Worker Ready
★ Local Presence and Key understanding of Telecom Industry ★ Untethered | All Inclusive Features On All Devices
★ Partnerships with Major IT Solutions Brands in IT Infra ★ 100% Secure By Design
MARKET INNOVATIONS
Market Innovations
Market Innovation True Unified Communications
Collaboration - new design.mp4

World’s first
World’s first Wildix VoIP Phones - with user presence status
Browser-based information
Android Tablet
WebRTC UC&C
WebRTC Device Your business depends on efficient
Platform communications to operate smoothly. To ensure
it all runs at its best, choose the professional and
cutting-edge desk phones from Wildix. Choose
the desk phone that fits your business needs.

Wildix Wizyconf WMS5

Increase your web sales _ Wildix WebRTC.mp4

Singular Interface: All Inclusive Features with a Uniformed User Experience & Single Sign-on over All Platforms
PBX - 3 Singular Architecture
Wildix PBX - 3WildixDelivery Types
PBX is available in the Cloud, Virtual appliance or Physical.
Delivery Types
CLOUD PBX VIRTUAL PBX HARDWARE PBX

All the Wildix Unified Communications features Wildix Software can be Virtualized on any ● Standard rack 19”
are also available in the cloud. Cloud PBXs are environment, including VMware or any ● 4 network interfaces
activated with one click via the management Linux platform. ● SSD – solid state drive
interface.
Virtual environments allow more flexibility in
You can add a physical on-premise PBX for configuration and ensure continuity of
failover. service.
Wildix Cloud PBX

Designed to provide the highest quality


performance from end to end.

Wildix Cloud is a robust, highly secure &


infinitely scalable turnkey solution.

Selectable POPs worldwide give you a


global presence in minutes.

powere d b y

● Up to 5,000 Users on one PBX ● Up to 1000 nodes in a WMS Network


● Up to 500 concurrent calls ● Up to 5,000,000 users in a WMS Network HIPAA
CERTIFIED
WMS Network
No Limits for a Multi-site installation…
… works as if it’s only 1 site!
● User Roaming Profile: users move between the sites
● Syncs users, groups, ACL over the network
● Internal communication free of charge
● Possibility to call via Remote PBX
● Network survivability and auto-recovery
Wildix HardwareThe Most
solutions Complete
at a Glance Solution on the Market
Wildix Hardware

VoIP Phones W-AIR cordless VoIP DECT

Start WorkForce WelcomeConsole Vision SuperVision W-AIR W-AIR W-AIR W-AIR W-AIR W-AIR SB Sync Plus Sync Plus
Basic Office Med LifeSaver Headset Base Outdoor

Headsets Wizyconf - The Wildix WebRTC Video Conference

Wizyconf Wizyconf Wizyconf Wizyconf Wizyconf Wizyconf ubiconf-Huddle


DouLED BT Duo/MonoLED WHS-MONO WHS-DUO WHS-BT Core 4k Cam PTZ Cam Mic 2x Remote Stand A+B Cam

Media Gateways

W-PA W02PRI W02/04/24 FXS W04FXO


VoIP Phones
Wildix VoIP Phones - with user presence status information

Your business depends on efficient communications to operate smoothly. To ensure it all runs at its best, choose the professional and
cutting-edge desk phones from Wildix. Choose the desk phone that fits your business needs.

The only VoIP phones that display the presence status of on-site and remote colleagues
Wildix Headsets
Wildix DuoLED, BT DuoLED, MonoLED headset

Bluetooth version comes in 2021. DuoLED is both a headset and a user status indicator. It makes your user status visible to everyone in
the room and helps you avoid unwanted interruptions. Green means "available", violet means "do not disturb", red means "on the
phone". Details: https://www.wildix.com/voip-phones-and-headset/#duoled

Wildix Headsets make full use of Opus audio, reduce ambient noise and capture spoken audio with exceptional quality.
The DuoLED shows your current status with its built-in LED indicator through a simple color-coding system:
green means “available,” violet means “do not disturb,” red means “on the phone”
Browser-based Solutions & Integrations

Collaboration Wizyconf & Kite WebRTC Call Center Software


Wizywebinar Integrations Monitoring & Integrations
Reporting

Collaboration (PC/Mobile) Wizyconf — The First Kite — Customizable x-caracal — Call center WebAPI & TAPI — Integrate
A single pane of glass UC&C Professional Easy to Use website integration with monitoring and analytics your web applications,
platform that provides a Video Conference Real-Time presence status, corporate and management
uniformed user experience on Wizywebinar — The geolocation, voice/video, CDR-VIEW — Internal and softwares with Wildix
any device Browser-Based Webinar chat and file transfer, all at external call traffic reporting
Platform For Sales no additional cost and analysis

www.wildix.com
DEMO
Wildix Collaboration - Demo Video Increase your web sales with Wildix

Discover features and benefits of Wildix Collaboration. Wildix Collaboration is a web-based tool for business communications that boost your business, improves your efficiency Leverage WebRTC to empower your website with
and is secure by design. Learn more: https://www.wildix.com/collaboration/ click-to-call and click-to-chat and increase your
web sales by 52% thanks to Wildix technology.

Wildix Wizyconf WMS5

Wildix VoIP phones

Your business depends on efficient


communications to operate smoothly. To ensure
it all runs at its best, choose the professional and
cutting-edge desk phones from Wildix. Choose
the desk phone that fits your business needs.
Wildix
WildixCollaboration
Collaboration
ENHANCES PRODUCTIVITY | INCREASES ENGAGEMENT | SHORTENS THE DISTANCE

By introducing efficient communications into your


business environment, you can save up to 25% of
your working time as well as increase company
productivity and employee engagement.
EU Collaboration - new design.mp4

All Communications from the same web interface:


★ Audio & Video Calling ★ Fax & SMS Send & Receive
★ Chat & Instant Messaging ★ Corporate & Global phone books
★ Real-Time Presence & Geolocation ★ Screen Sharing & File Transfer
★ Conferencing & Webinars ★ 100% Security
★ Sticky Notes & Memo Messages ★ All with internal & external parties
WildixWildix
Collaboration Mobile
Collaboration

Mobile Apps for iOS and Android

Wildix Mobile Applications for iOS and Android enable you to stay in touch with your colleagues. Take your workplace with
you anywhere you go.
WebRTC Video Conference
WIZYCONF — The First Professional Easy to Use Video Conference

Wildix Wizyconf WMS5

https://www.wildix.com/wizyconf-professional-videoconference/#wizyconf-anywhere
Increase your web sales _ Wildix WebRTC.mp4
WebRTC Kite

With Wildix Kite a website visitor can communicate with the company

call agents via chat, audio and video call, desktop sharing and
file transfer, all with just one click.

Kite is fully integrated into Wildix Unified Communication

system and it turns the corporate website into an efficient marketing


tool.

https://www.wildix.com/webrtc-kite/
https://www.wildix.com/webrtc-kite/
Call Center Monitoring & Analytics
ACD Stats
Built to enable businesses to increase their sales and customer service performances in real-time

Reports:
★ Calls
★ Chats
★ Webinars
★ + more
Metrics:
★ Service Level
★ Abandon Rates
★ Call Distributions
★ Agent Activity
★ + more.
Real-Time Wallboard
★ Real-time
★ Agent Status
★ Queue Status
Monitoring & Reporting
ReportingCDRView
and analysis|of
Wallboard
call activity and costs

CDR VIEW

CDR-VIEW / CALL DETAIL REPORTING CDR VIEW

Without monitoring, control and analysis, companies have no strategy. Wildix


offers efficient reporting tools that provide you with information related to
employees’ call activity, such as number, duration, type and costs of all the calls
received and made by your call agents.
Wildix Call Center Wallboard

Wildix Call Center Wallboard.


Pure HTML Javascript.

WILDIX CALL CENTER WALLBOARD

Real-Time Service-Level Agreement (SLA) monitoring tool.

This application allows you to monitor your call agents’ activity and provides

you with information that helps measure call center performance.

https://www.wildix.com/monitoring/
https://www.wildix.com/monitoring/
Wildix Integrations
Wildix WebAPI & & API
TAPI
Web & Management Applications

Thanks to Wildix WebAPI and TAPI, your company can integrate your PBX with applications you already use.

Gain a competitive advantage by connecting your phone, your site and your customers!

With Wildix WebAPI you can:


● Make calls
● Reconnect
● Answer a call
● Hold and resume calls
● Record calls
● Blind & Assisted call transfer
● Receive notifications
● Monitor calls in progress
● Exchange chat messages with users
● User presence and geolocation
● Share presence and position status
● Use Wildix devices

https://www.wildix.com/tapi-integrations/
https://www.wildix.com/tapi-integrations/
Wildix Certified Integrations
Being Browser-Based allows for better integrations
Wildix Certified Integrations
Being Browser-Based allows for better integrations

Hardware Integrations Software


HIPAA
CERTIFIED
Designed for Protection
Worry Free for your piece of mind: 100% Secure by Design

100% Secure By Design Security, Encryption Protocols and Reporting tools:


● Single Sign-On with Active Directory, Google, Microsoft Office 365
Password
System Requirements ● 2 Factor Authentication when using Google, Microsoft Office 365 Single Sign-On
Monitoring & Security ● Secure hash functions SHA-512 + salt for encryption of User Passwords
● TLS encryption of HTTPS traffic to the PBX, screen sharing sessions, Wizyconf conferences
● SIP TLS - SIP signalling over TLS
● SRTP - SDES-AES 128 encryption of voice / audio, including Wizyconf conferences
● DTLS-SRTP - TLS encryption of voice / audio, including Wizyconf conferences
● VPN AES encrypted traffic between PBXs
● LDAP via TLS

DDoS
100% ●

SMTP / IMAP / POP3 connections over TLS
SSH console access
Protection Encryption ●
Secure Intrusion detection & DoS protection over all services managed by the PBX
By Design (SIP / RTP / DNS proxy / NTP / Web)
● SIP SBC built in
● Protection against cross-site request forgery (CSRF) attacks
● Requirement for secure passwords
● Support for Zabbix monitoring
● Report of intrusion attempts detected within the System
● Certificate Checks
● WebRTC Security
WebRTC ● ISO 27001 compliance
Architecture ● GDPR Security
HIPAA
HIPAA, GDPR, ISO 27001 CERTIFIED
Simple Licensing

PBX-BASIC UC-ESSENTIAL UC-BUSINESS UC-PREMIUM

All of the basic PBX, Essential UC&C for Full UC&C Business Full UC&C, Premium
phone & user features internal office users continuity with internal features, management,
& external users monitoring & more!

I was surprised to learn that Wildix offers just four


licenses to cover every company’s needs.
So simple, so effective!
Hassan Khalid
IT Manager of Sanrio EMEA
Quick Recap
Positioning Wildix: What you need to Win in this market

A Solution Designed to Increase Revenue & Decrease Operational Overhead!


Wildix Brand Positioning Video
Benefits
The First Sales-Oriented Unified Communications Solution.
Book a demo: www.wildix.com/try ● Simple to use, even for users with no technical knowledge
+ More Business - up to +52% more sales via web
+ More Efficiency - up to -25% saved time in daily operations
+ Secure-by-design - SBC and VPN not needed
● Easy Integration with software and web applications
● Kite: a free of charge way for customers to contact you
direct, via the website
● BYOD-ready solution including Smartphone Apps
The Value of Wildix
Flexible Architecture Singular Interface

Simple & Untethered All Inclusive Features

Easy Deployment & Increases Revenue &


Increased Adoption Operational Efficiency

100% Secure By Design Designed for Success!


Comprehensive as-a-Service Solutions
All-inclusive as-a-Service Solutions designed to fit your business and end user needs.

CLOUD PBX VM PBX HW PBX

PBX-BASIC UC-ESSENTIAL UC-BUSINESS UC-PREMIUM

Select the license that define the features that per user.

OR

Choose from the included device Or choose from a full range of Upgrade Options
Upgrade Options & Additional Hardware
Wildix Hardware solutions at a Glance

VoIP Phones W-AIR cordless VoIP DECT

Start WorkForce WelcomeConsole Vision SuperVision W-AIR W-AIR W-AIR W-AIR W-AIR W-AIR SB Sync Plus Sync Plus
Basic Office Med LifeSaver Headset Base Outdoor

Headsets Wizyconf - The Wildix WebRTC Video Conference

Wizyconf Wizyconf Wizyconf Wizyconf Wizyconf Wizyconf ubiconf-Huddle


DouLED BT Duo/MonoLED WHS-MONO WHS-DUO WHS-BT Core 4k Cam PTZ Cam Mic 2x Remote Stand A+B Cam

Media Gateways Network Switches

W-PA W02PRI W02/04/24 FXS W04FXO


Thank you for your time!

QUESTIONS?

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