Version: 1.
Date: 20.09.2010
Active Directory
Best Practices Guide - Naming Convention –
Projects (Clients) Task Plan
Mike Pendzich
Teleperformance Germany
Projects (Clients) Task Plan
Projectname
• Specify contact person
• Provide office hours
• Provide complete workstation list after inventory with rule belonging - Lansweeper
• Provide complete User list with roles
• Hardware requirements from customer (if exist)
• Define user roles (CCM,ACM,Supervisor, Agent, CCAdmin, QA, Trainer) - Datasheet
• Define exact Software packages (depending on rules, ActiveX components, Java etc.) -
Datasheet
• Provide customer specific Software (IE, Java, ActiveX control etc.)
• Provide login scripts (depending on rules, persons, scheduled tasks, registry hacks)
• Define (automatic mapping , shares, resources) - Separate Sheet
• Policies (grant, prohibit features-> USB, external devices, Software etc.) - Export to FTP
• Favorites (URL, ports) - Datasheet
• Internet Explorer Settings (KIOSK) - Datasheet
• Proxy settings (Whitelist, Blacklist depending on roles) - Datasheet
• Security settings (USB, DVD, user rights, admin rights, policies, exceptions) - Datasheet
• Host files, special routing, special ini files (citrix), vpn - datasheet
• Additional access (Databases, Webapplications, Reporting Server, etc.) - Datasheet
• Documentation
• Testing Pilot
• Migration
• Testing
• Go Live or Rollback