“PORTABLE MINI WASHING MACHINE”

MINI PROJECT-1

Submitted to

Dr. A P J Abdul Kamal Technical University, Lucknow.

In partial fulfillment of the requirements of the degree of

Master of Business Administration

Prepared by: Under the Guidance of:

DHEERAJ KUMAR MBA23311 DR.MONIKA SINGH

MBA 1st Semester

GL BAJAJ INSTITUTE OF TECHNOLOGY AND

GREATER NOIDA, INDIA

(Approved by A.I.C.T.E., & Affiliated to Dr. A.P.J. Abdul Kalam Technical

2024 - 2025
 CERTIFICATE

This is to certify that Vaishnavi Singh , pursuing MBA-1st Semester from this
institute, has prepared the Mini Project-1, entitled Portable Mini Washing
machine in partial fulfillment of the requirements of the degree of Master of
Business Administration from Uttar Pradesh Technical University, Lucknow, for
the session 2021-2022.
This Project report is undertaken by Name of student under the guidance of Dr.
MONIKA SINGH during the course of MBA-1st Semester and fulfills the
requirements of regulations relating to the nature and standard of MBA course of
Dr. A P J Abdul Kalam Technical University, Lucknow.
I recommend that this project report may be sent for evaluation.

Dr. MONIKA SINGH

DECLARATION
I, Vaishnavi Singh , hereby declare that this summer training Mini Project-1

“Portable Mini Washing Machine” has been prepared by me during the course of

MBA-1st Semester, under the guidance of Dr. MONIKA SINGH.

This project report is my bona fide work and has not been submitted in any form to

any University or Institute for the award of any degree or diploma prior to the

under mentioned date. I bear the entire responsibility of submission of this project

report.

DHEERAJ KUMAR

INDEX OF CONTENTS
 Preface
  Acknowledgement
 First part-
A. Problem identification
B. Job to be done
C. System analysis
 Subsystem
 Super system
D. Interaction matrix
E. Pictorial representation
F. Deep dive
 Second part-
G. How might we can solve the problem
H. Convergent thinking
I. Divergent thinking
J. Idea ranking chart
K. Hypothesize—assumptions identification
L. Assumption mapper
M. Designing the experiment
N. Interaction matrix of new product
O. Pictorial representation of new product
P. Customer journey mapping
Q. Conflict of interest
R. Conclusion.

PREFACE
M.B.A program is one of the most reputed professional course in the field of

Management. This course includes both theory and its application contents of
curriculum. Project report is an integral part of the MBA at “Dr. A. P. J Abdul

kalaam Technical University Lacknow”.

Each student is required to prepare mini project - 1 in his/her 1 st semester. This

program Intends to get familiarity with practical aspects of management through

this project . The importance of any academic course would give advantage and

acceptance of The true from only through practical experience. The topic assigned

for the mini project 1 is the mini portable washing machine I tried to know the

problem with the help of multy whys and customer journey mapping . In this

project Each part has its own importance and find out the problem and solution. In

this project two parts include in the first part I analyze and empathize Of the

problem and in the second part I tried to test and solve the problem with the help of

Buddha four steps DT approach to deal with the suffering.

FIRST PART:--

In this part I search for problem identification and how can I perform the job to be

done. After the analyses the system in the system analysis the subsystem and super

system of the system after that make an interaction matrix. With the help of
interaction matrix make a pictorial representation and lastly I do in the first part is

the deep dive of the product.

SECOND PART:--

In this part I search for how might we can solve the problem, for solving the

problem use the convergent thinking and divergent thinking with the help of this I

make an idea ranking chart. On the basis of idea ranking chart analysis the

association identification and assumptions mapper. After that make an interaction

matrix and with the help of matrix prepare a pictorial representation. After that

emphasize and solve the problem with customer journey mapping and conflict of

interest.

The last part is the conclusion part.

ACKNOWLEDGEMENT
Completing the work assigned by a single hand is not always possible. The same

was here and this is an opportunity to thank all of them who directly or indirectly

shared their efforts to complete task given to me.

I would like to express my heartfelt thanks to Dr. Neetu Singh, Head, Department

of Business Administration, T.E.R.I, P.G College Ghazipur.

This mini project could not have been taken shape without the able guidance of Dr.

Neetu Singh

Head, department of Business Administration T.E.R.I. P.G College Ghazipur.

Lastly, I would like to express my thanks to my parents & friends for their

encouragement & Support through – out the duration of mini project-1.

. DHEERAJ KUMAR

MBA 1st Sem.

GL BAJAJ INSTITUTE OF TECHNOLOGY AND MANAGEMENT

FIRST PART
PROBLEM IDENTIFICATION:--
 There is an electronic company which makes washing machines and has found that every

person is not satisfied and company not get his targeted achievement.

The company went into finding out the problem with customer journey mapping or multi

whys with why the user are not satisfied with the product and what changes user wanted

in the product.

With the help of multi whys and customer journey mapping company find out what the

user really want to change in the product and what problems user faced with the product.

The problem was that every user want to save time and money and he/she can not afford

a washing machine and if he/she afford it then they can not take it every place and can

not move with this washing machine.

JOB TO BE DONE:--

The company found that user want an equipment that keep his/her clothes clean and

easily moveable and cover less area.

SYSTEM ANALYSIS:--

(*System is what you need to improve, analyze the system, break the system into smaller

parts, Subsystem-Which the system is made up of, Super system-Which the system

interacts with).

Subsystem:- Drum, Water pump, Agitator or paddle, motor, drain pipe, heating element,

timer.

Super system:- switch board, clothes , electricity, water, bathroom, user.

Dru W Agitato Moto Drai H Time Switc Clothe Electricit Wate Bathroo Use
m P r r n E r h s y r m r
pipe board
Drum + + + + + + + + + +
WP + + + + + +
Agitator + + +
Motor + + + +
Drain + + + +
pipe
HE + + + +
Timer + + + + + +
Switch + + +
board
Clothes + + + + +
Electricit + + +
y
Water + + + + + + +
Bathroom + + + + +

User + + + + + + + +

Pictorial Representation:-
Deep Dive :--

Need for a portable Mini or covering less space and save electricity bills. Cause of this--

A working person travel cause of his transfer so he or she face the problem with the laundry.

sometimes he go for the meeting out of city and he faces problem with the dirty clothes.

If he carry only two or three clothes for three days and by any accident he or she ruined his/her

clothes then they have no any option to clean up.

They take so much time to find out a good laundry who clean there clothes very carefully and

charge less amounts.

Carrying a washing machine at every place is very difficult to do.

If you are a new mother then you have more clothes of baby to clean and you can’t go for the

laundry for the baby clothes.

The challenge is to make an equipment that we can travel with and come in less space and also

keep our clothes clean and the electricity bill also comes down.

Converged Thinking:-
Divergent Thinking:--

Facing the problem with the time of

transfer or the time of new born baby

1. Substitute- laundry

2. Combined-- washing machine in bucket with rod.

3. .Adapt— bucket with agitator and electric connection

4. Modify-- mini or portable machine

5. Eliminate—

6. Reverse—
Idea Ranking Chart:--

User Technical Economic

Idea 1
(Washing
7 8 6 21
machine in
bucket)
Idea 2
(Mini or foldable
bucket) 8 9 8 25

Idea 3
(Rod )
6 5 6 17

Idea 4
( 7 9 7 23

The Company Goes with Idea 2, i.e., mini or foldable bucket, because user

desirability(empathizing) and Economic Viability Score is more for Idea 2 as compared to other

ideas. Though it will be costlier design but the idea really empathizes with the user urgent need

of an appliance which is easy to carry in the bag, and easy to use, and suitable for cleaning

clothes .

Most of the students stay away from home and they face more problem to clean the clothes.

Most of the person are employed in the company and for any project they stay out of the city so

they can clean their clothes easily where there is no any laundry in the area.

Most of the time working women face the problem to keep clean there newborn baby clothes so

with the help of this they easily clean the clothes without any heavy sound.
Hypothesize -Assumption Identification

 Mini or foldable washing machine will fulfil the need of cleaning the clothes and save

time, space, or electricity bill.

 By the time you finish dinner, the clothes are washed and that too without making any

noise.

 If mother and newborn baby is sleeping and father try to help in keep the clothes

cleaning, So he can wash clothes easily and that too without disturbing both of them.

 Due to importance of time and workload office users need clean clothes in every meeting

and every day.

Assumption Mapper-

The Hypothesis is important and need to be tested immediately and not difficult to test as we can

get office users , students or mothers.

Importance

Of the

Hypothesis

Assumptions for

Idea 2
Difficulty in testing
Designing the experiment:--

 The experiment will be done on Office goers who travel to their office by taking the

sample from different sectors.

 The easiest way will be to demonstrate the picture or working model made as

portable washing machine while they are in hostel, work place or during travel.

 Point to be noted will be how they handle the washing machine during travelling ,

how they put the charger in the charging point, how much comfortable they are in

using it, whether it is reducing the problem which they face while using a heavy

washing machine . Whether they feel their need is being satisfied.

 Based on the parameter’s positive responses will be considered for making the

prototype for further acceptance by the company.

 Designing the Prototype.

(*System is what you need to improve, analyze the system, break the system into

smaller parts, Subsystem-Which the system is made up of, Super system-Which

the system interacts with).

 Subsystem- foldable bucket, motor, wire and timer

 Super system- user, water, drain pipe, clothes, bag, bathroom, electricity.

Interaction matrix:-

Foldable Motor Wire Water Drain Clothes Bag Bathroom Electricity User
bucket and pipe and board
timer
Foldable + + + + + + + +
bucket
Motor + + +

Wire and + + + + +
timer
Water + + + + +

Drain pipe + + + + +

Clothes + + + + +

Bag + + + + +

Bathroom + + + + +

Electricity + +
and board
User + + + + + + +
Pictorial representation:--