Use Business Equipment Final Exam

The document outlines a practical case involving Selamawit, an office assistant at Abay Bank, who must learn to operate various business equipment for her tasks. She faces challenges such as toner issues, paper jams, and the need to complete multiple copies of documents within a tight deadline. The document also includes questions aimed at assessing her understanding of using and maintaining business equipment effectively.

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Use Business Equipment Final Exam

Uploaded by

Jemal Seid

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Download as PDF, TXT or read online on Scribd

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INFONET COLLEGE

BASIC CLERICAL WORKS LEVEL I

USE BUSINESS EQUIPMENTS COC model assessment II

Name _________________________________ Id _

Instructions
 Read the following practical case very carefully
 Give short and precise answers for questions at back of the page and respond accordingly

“STORY OF HOW TO USE BUSINESS EQUIPMENTS AND RESOURCES”

Selamawit has just started work as an office assistant in the planning department offices of Abay bank
Share Company. Her supervisor is Alemayehu (Administration Manager of Merkato Branch). Selamawit
has to learn what the equipment can do & how to operate the planning department office equipment for
a lot of work depends upon it does.

Alemayehu is preparing for a meeting with 10 staff members. He asks Selamawit to print; photocopy
and comb bind a 30 page document. He will need one Copy for each member. Selamawit also has to fax
the agenda for the meeting to each member. It is also Selamawit‟s responsibility to turn “on” the
answering machine when her manager is at meeting and the office is closed, so people can leave a
message. As Selamawit is doing the printing, she realizes that the print coming out have a toner dropping
on the page during. She cancels the printing job and then replaces the toner cartridge as it is getting low
and she clean with a special cleaner and use a soft cloth.
Selamawit is worried because she has only one hour to complete a photocopying task. She has to make
20 copies of a 30-page document and suddenly the paper gets jammed. The warning light on the
photocopier is flashing. She opens the door of the photocopier but cannot see any trapped paper. She
calls using office phone to Bewketu (equipment technicians officer), who shows her where the paper is
stuck and how to wind the roller to release the paper. She continues the job and after 10 more copies the
paper gets stuck again. She opens the door again, sees the paper and pulls it. The paper gets tearing or
torn, so she quickly puts it in the bin. She shuts the door and presses the „start‟ button but nothing
happens.

Based on the above case and theoretical background of the course try to answer the following questions
A. How can she Demonstrate use business equipment & resources to complete her job as quickly as
possible?
B. What type of business equipments and resources does Selamawit need to use in the story above?
C. How can Selamawit maintain the above business equipments and resources to complete her tasks?
D. Write down some of routine maintenance activities that she may requires by all equipment above.